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  • Techcombank Leverages Digital Finance to Tap into Vietnams $100 Billion Infrastructure Nexus

    Techcombank Leverages Digital Finance to Tap into Vietnams $100 Billion Infrastructure Nexus

    Techcombank, Vietnam Technological and Commercial Joint Stock Bank, is strategizing to bridge global capital with Vietnam’s escalating investment needs. The bank is placing digital financial infrastructure at the forefront, seeing it as a pivotal factor for the country’s next economic growth stage.

    Techcombank is expressing its aspiration to be instrumental in channeling both local and global capital towards Vietnam’s economic progression. In furtherance of its goals, it co-hosted the Vietnam Financial Forum 2026 (VFF 2026) from July 9th to 10th in Danang. The forum attracted over 350 attendees, including policymakers and executives from domestic and international financial institutions and companies.

    Modernizing Vietnam’s Capital Markets

    The forum centered on the modernization of Vietnam’s capital markets, bolstering the country’s financial infrastructure, and enhancing corporate access to capital. The country’s government aims to achieve double-digit economic growth from 2026 through to 2030.

    Digital and green finance took center stage at the forum. Delegates deliberated on how new technologies and the digital transformation of the financial infrastructure could ease capital flow and bolster Vietnamese companies.

    Techcombank CEO, Jens Lottner, in his keynote speech, pointed out that the bank’s role goes beyond conventional financing. He stated, “We are constructing the digital infrastructure that allows capital, data, and financial services to flow smoothly through the economy.” The CEO also revealed Techcombank’s goal to be Vietnam’s most reliable financial platform and to help efficiently channel domestic and international capital into sectors generating sustainable economic value.

    $100 Billion Investment Goal

    The funding of Vietnam’s rapidly expanding infrastructure needs was a key focus of the forum. Techcombank executives and representatives of their partner ecosystem discussed potential areas for the next $100 billion investment. The conversations included infrastructure, energy, and industrial development, as well as tactics to draw capital from global institutional investors.

    Techcombank emphasized mechanisms for luring foreign investment and steering international capital towards strategic Vietnamese projects. Lottner mentioned that Techcombank is ready to share its experience in developing digital ecosystems and utilizing data and technology to connect citizens, companies, investors, and public services.

    Techcombank aims to contribute its financial resources, tech expertise, and global network to the development of a more modern and transparent financial ecosystem through its participation in the Vietnam Financial Forum. The bank currently services around 18 million retail and corporate clients and operates one of Vietnam’s top digital banking platforms.

    Questions & Answers

    What is Techcombank’s primary aim in Vietnam’s economic development?
    Techcombank aims to facilitate the efficient allocation of both domestic and international capital into sectors generating sustainable economic value, leveraging digital financial infrastructure.

    What were the key areas of focus at the Vietnam Financial Forum 2026?
    The forum focused on modernizing Vietnam’s capital markets, strengthening the country’s financial infrastructure, and improving corporate access to capital. Other areas of focus included digital finance, green finance, and the role of technology in facilitating capital flow.

    What is Techcombank’s strategy for meeting Vietnam’s growing infrastructure needs?
    Techcombank intends to attract and steer international capital towards strategic projects in Vietnam. It also aims to share its experience in developing digital ecosystems and using data and technology to connect various sectors, including citizens, companies, investors, and public services.

  • Techcombank brings an AI-powered experience to 13,000 runners at the Hanoi International Marathon

    Techcombank brings an AI-powered experience to 13,000 runners at the Hanoi International Marathon

    The 4th Techcombank Hanoi International Marathon provides an AI-powered video experience for 13,000 runners. For the first time in Vietnam, an AI video generator enabled every runner to create a personalised video to recreate their race experience
    Hanoi, October 8th, 2025 – Following the success of the previous three seasons, the 4th Techcombank Hanoi International Marathon was held on 5th October 2025 and attracted over 13,000 Vietnamese and international athletes who competed over courses running past many of Hanoi’s most iconic cultural landmarks. For the first time ever in Vietnam, an AI video generator enabled every runner to create a personalised video of their race to celebrate their achievement and spread the spirit of Run for a Greater Vietnam.

    The 4th Techcombank Hanoi International Marathon was held under the direction of the Hanoi People’s Committee, organized by the Hanoi Department of Culture and Sports, in collaboration with Vietnam Technological and Commercial Joint Stock Bank (Techcombank) and Sunrise Events Vietnam (SEV).

    A unique feature of this year’s marathon was the application of AI video generation technology on the racecourse to create personalized highlight videos for every runner. By uploading a photo of themselves to an AI video generator, each runner could receive a video within 24-36 hours that recreated their most memorable moments as they ran past the historic landmarks of Hanoi. These videos enabled every runner to become an ambassador for the Techcombank Hanoi International Marathon and Techcombank’s Run for a Greater Vietnam initiative.

    The 4th season of the Techcombank Hanoi International Marathon attracted nearly 1.5 times as many runners as the previous edition. Offering a well-designed racecourse passing through Hanoi’s most famous historic districts, a unique AI-powered video experience and organized to international standards, the event delivered a world-class experience for its runners.

    More than 13,000 runners from 51 countries and territories competed in the 4th Techcombank Hanoi International Marathon, turning Hanoi into a global meeting point. Participants in the races passed through five historic districts in Hanoi and saw many of the city’s most famous landmarks, including the Ho Chi Minh Mausoleum, Long Bien Bridge, and the National Assembly building. Notably, the half-marathon (21km) featured the oldest ever participant in a marathon in Vientam – an 81-year-old runner.

    Ms. Thai Minh Diem Tu, Chief Marketing Officer at Techcombank, said: “The 4th Techcombank Hanoi Marathon was a fantastic occasion that brought the community together, promoted physical fitness and enabled runners to experience the wonderful city of Hanoi. We believe that a Greater Vietnam is not only built on a strong economic foundation, but also on a healthy, connected, and aspirational community. This is why we continue to support the Techcombank Hanoi International Marathon as part of our long-term strategy to elevate the quality of life for Vietnamese people. For the first time ever in Vietnam AI technology has been used to give every runner a personalised highlights video of their race to enable them to share their experience and spread the spirit of Run for a Greater Vietnam in the community”.

    Techcombank’s Run for a Greater Vietnam initiative encompasses community engagement activities aimed at promoting healthy lifestyles among Vietnamese. These include support for the annual Techcombank Hanoi and Ho Chi Minh City International marathons, which in 2024 attracted over 28,000 runners across the two events.

    In addition to the official races, the 4th Techcombank Hanoi International Marathon event also offered a range of other activities for the community held over three days, from October 3 to October 5, 2025. The highlight of these activities was the KIDS RUN, which comprised two races for young athletes from 5 to 14 years, over distances of 1.5 km and 3 km.

    To coincide with the marathon, Techcombank contributed VND 2 billion to the “For the Poor” Fund of Hanoi to build community houses, the Hanoi Child Protection Fund, and the Hanoi Federations of Basketball, Cycling, and Motorsports. This contribution was part of Techcombank’s long-term strategic mission to create better lives, make a positive contribution to the community, and fulfill its corporate social responsibility for a sustainable future.

  • Techcombank Reports 1.48% Drop in H1 2025 Profit, Reaching $472.75 Million

    Techcombank Reports 1.48% Drop in H1 2025 Profit, Reaching $472.75 Million

    In a financial landscape marked by challenges, Vietnam Technological and Commercial Joint Stock Bank (Techcombank) has unveiled a profit after tax of $472.75 million (VND12.36 trillion) for the first half of 2025. This figure represents a modest decline of 1.48% compared to the approximately $480 million (VND12.55 trillion) reported during the same timeframe last year.

    Operating Income Experiences a Dip

    Techcombank’s total operating income took a downturn in H1 2025, amounting to $931.34 million (VND24.35 trillion), down from VND25.68 trillion in H1 2024. Despite the overall income decline, the bank observed a small silver lining as net interest margin (NIM) edged upward to 3.8% by the end of Q2 2025, compared to 3.7% in Q1, even as net interest income (NII) fell to $665.51 million (VND17.4 trillion), a 3% year-on-year decrease.

    Net fee income also slipped, totaling $210.37 million (VND5.5 trillion), a 5.4% decline from last year, primarily due to lower earnings from letters of credit, remittances, and card fees. However, a standout performer was the investment banking sector, where fees surged by 30.2% year-on-year to reach $89.11 million (VND2.33 trillion), bolstered by a strong issuance in previous quarters.

    The second quarter of 2025 painted a more vibrant picture for Techcombank. Investment banking fees alone rose to $53.93 million (VND1.41 trillion), marking a remarkable 35.5% year-on-year increase and a 53.3% surge compared to Q1. This uptick was spurred by robust activity across multiple business lines, including brokerage and agency management, margin lending, and bond underwriting.

    Teetering Trade Activities

    In contrast, earnings from letters of credit, remittances, and cash settlements plummeted by 40.6% year-on-year to $49.72 million (VND1.3 trillion), attributed to changes in accounting treatment and subdued customer demand. Nonetheless, these figures saw an 11.4% improvement from Q1, thanks to a newly adopted trade financing solution known as ‘LC purchase without recourse.’

    Card Income Declines, But QR Code Dominance Shines

    Card-related income fell sharply by 24.7% year-on-year to $29.43 million (VND769.4 billion). Techcombank noted this decline aligns with a broader industry trend toward alternative payment methods like QR codes. Indeed, the bank proudly claims the top market position for QR code transactions in H1 2025, as reported by VietQR.

    A Flourishing FX Segment

    On a brighter note, foreign exchange sales skyrocketed by 57.7% year-on-year, reaching $22.34 million (VND584 billion). This growth indicates a notable shift in consumer and business behavior towards FX trading.

    Questions & Answers

    What contributed to Techcombank’s profit decline in H1 2025?
    The bank reported a 1.48% decrease in profit mainly due to lower total operating income and a decline in net fee income, particularly from letters of credit and card fees.

    How did investment banking perform for Techcombank in this period?
    Investment banking fees saw significant growth, rising by 30.2% year-on-year to $89.11 million, driven by increased activity in several business lines.

    What payment trend is Techcombank capitalizing on?
    The bank is leading the market in QR code transactions, reflecting a broader industry shift away from traditional debit cards towards modern payment methods.

  • Techcombank named Vietnam’s Best Bank again

    Techcombank named Vietnam’s Best Bank again

    Techcombank has been named Vietnam’s Best Bank as well as Best Bank for Corporates at this year’s Euromoney Awards for Excellence.

    Techcombank has been named Best Bank in Vietnam 2024 by three international finance publications: Euromoney, Finance Asia, and Global Finance, becoming the only Vietnamese bank to ever win all three prestigious awards in the same year.

    In June, the bank was also named Number 1 Bank in Vietnam in the World’s Best Banks 2024 rankings by Forbes Magazine, based on an extensive survey of customer opinion.

    Jens Lottner, CEO of Techcombank, said that this is an unprecedented achievement.

    “These awards are testament to the success of the bank’s customer-centric strategy, the quality of its advanced data capabilities and digital infrastructure, and the unwavering commitment to excellence throughout the organization,” Lottner said. “Together, these pillars have firmly established Techcombank as one of the strongest banking platforms in Asia.”

    The Euromoney Awards for Excellence are widely considered to be one of the most prestigious accreditations in the banking industry and a strong and independent endorsement of excellence and achievement.

    Banks from over 100 countries entered the Awards for Excellence in 2024, and the best banks in each market were carefully selected by Euromoney’s independent team of editors and analysts.

    Techcombank has now won the Euromoney award for Vietnam’s Best Bank for an unprecedented fifth time, more than any other lender in Vietnam.

    This year’s award recognized Techcombank for its strong financial performance and profitability in 2023, achieved despite economic headwinds and proving the resilience of Techcombank’s business model.

    “Techcombank further solidified its leadership in Vietnam’s banking sector in 2023,” acknowledged Lousie Bowman, Euromoney Editor.

    Techcombank’s sustained profitability, robust asset quality, and balance sheet strength have enabled it to pay a cash dividend of VND1,500 per share to its shareholders in Q2 2024, one of the highest cash dividends in the industry.

    The award also acknowledged the bank’s focus on customer-centricity and its role as an industry pioneer through the launch of innovative digital and data-led solutions for individual, business, and corporate customers.

    For example, its new auto-earning solution enables individual customers to generate profit from their idle cash; Techcombank Merchant is a holistic solution designed to empower Vietnam’s many merchants to run and grow their businesses; and the new C-Cash solution helps Vietnam’s largest corporations uplift their treasury management to a world-class level.

    The quality of Techcombank’s suite of payments and collections, cash and treasury management, and FX solutions for SME and corporate customers was given special recognition with the Best Bank for Corporates honor in 2024.

    Techcombank has broadly applied data analysis and AI across the bank, and most major systems have been transitioned to the cloud.

    This was acknowledged by the Euromoney Best Bank in Vietnam award to put Techcombank years ahead of its competitors in Vietnam and to enable the bank to leverage its best-in-market digital platforms and data and AI capabilities to create more meaningful and more personalized experiences for customers than ever.

    “The bank’s key differentiator is its digital capability. Techcombank’s apps have received the market’s highest customer rating,” said Bowman of Euromoney.

    This rating is due to the smooth and personalized experiences that customers can enjoy when using the Techcombank Mobile app.

    For example, the bank is helping customers improve their financial awareness by providing personalized financial management advice and insights via the app, which enable them to enjoy their money and save for the future.

    Techcombank has already delivered over 52 million personalized pieces of financial advice to more than 4 million customers since the experience was launched.

    Another example is Techcombank’s new loyalty ecosystem, available through the app, and offering rewards and experiences tailored to individual customer preferences and lifestyles.

    It is already one of the largest and most diverse loyalty programs in the Vietnamese banking industry, encompassing over 19,000 points of sale with over 300 brands, where customers can earn reward points.

    The bank’s commitment to ESG excellence and to making a positive social and environmental contribution to Vietnam was also noted by Euromoney.

    In 2023, it provided more green credit to sustainability projects in Vietnam than ever before, while also supporting social initiatives with donations reaching VND148 billion (US$5.84 million) and promoting healthy living and physical fitness through support for the Hanoi and HCMC Techcombank marathons.

    “We are proud and humble to have been named Best Bank in Vietnam by Euromoney for a record fifth time,” Lottner said.

    “But this achievement is just the beginning of a new period of growth. We are now ready to accelerate and to leverage our digital platforms and data and AI capabilities to create more meaningful experiences for our customers and grow our business faster and more profitably than any other bank in Vietnam.”

  • Techcombank chairman’s daughter buys 82 mln TCB shares

    Techcombank chairman’s daughter buys 82 mln TCB shares

    Ho Thuy Anh, daughter of Techcombank (TCB) chairman Ho Hung Anh, has bought 82 million TCB shares worth at least US$110.1 million.
    The transaction, completed between Sept. 5-8, will increase her stakes in Vietnam’s largest private bank from 0.64% to 2.97%.

    As of the end of June, the chairman Hung Anh held 39.3 million TCB shares, or 1.1% stake in the lender. His family currently holds 621 million TCB shares, a 17.7% stake.

    In the four-day period Sep5-8, a total of 83.3 million TCB shares changed hands in put-through transactions at two trading sessions on Sept. 5 and Sept. 8.

    Specifically, the Sept. 5 session saw 37.5 million TCB shares worth VND1.2 trillion (US$50.8 million) traded, and the Sept. 8 session saw 45.8 million shares change hands worth a total VND1.53 trillion.

    Currently, the market price of TCB shares has been fluctuating around VND35,000 per share, 27% higher than the beginning of this year.

    The bank’s profit was VND11.3 trillion in the first half of this year, a year-on-year decline of 20%, mainly due to difficulties accessing corporate bonds and real projects’ struggles attaining credit.

    After being the second-biggest profit maker among commercial banks in Vietnam for years, Techcombank fell to fifth place in profit rankings in the first six months of this year.

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  • Techcombank chairman’s daughter to buy 82 million shares

    Techcombank chairman’s daughter to buy 82 million shares

    Ho Thuy Anh, daughter of Techcombank’s chairman Ho Hung Anh, has registered to buy 82 million shares of the bank on the market.

    The transaction, to be completed between Aug. 25 and Sept. 19, will increase her stakes in Vietnam’s largest private bank from 0.64% to 2.97%.

    With the TCB share trading at around VND33,000, the deal is estimated to be worth around VND2.7 trillion (US$113.35 million).

    At the end of June, the senior Anh and his family owned around 17.7% of the bank.

    Techcombank saw its profits plunge 20% year-on-year in the first half to VND11.3 trillion.

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  • Techcombank redefines Vietnam’s banking landscape through digital innovation

    Techcombank redefines Vietnam’s banking landscape through digital innovation

    Technological and Commercial Joint Stock Bank (Techcombank) is redefining banking services by using digital corporate identity and setting innovation benchmarks.

    The bank ended H1 with 12.2 million customers, adding around 1.4 million new customers during the period, with 45.3% acquired digitally and 43.8% through ecosystem partners.

    It set a record for customer acquisition in the first half of the year, with even more than across the whole of 2022.

    The number of retail customer transactions through e-banking channels grew to 499.7 million during Q2, up 16.4% quarter on quarter, while total transaction value amounted to about VND2.3 quadrillion, up 6.8% in comparison with the previous quarter.

    Techcombank also launched a new merchant proposition, extending integrated and customized digital offerings to Vietnamese households and micro-SMEs.

    The bank was one of the first in the market to launch an instant notification application for multi-cashiers and owners. This solution significantly removes transaction bottlenecks and allows businesses to optimize efficiency.

    Techcombank’s relentless pursuit of customer-centricity has yielded remarkable results.

    Today, more than 90% of the bank’s retail transactions are conducted digitally, marking a 40% surge in new digital customers in 2022.

    The remarkable retention rate of 88% further affirms Techcombank’s triumphant adaptation to the digital age.

    Techcombank’s unwavering commitment to digitalization extends far beyond the corporate banking sphere. The bank has successfully broadened its reach, providing basic accounts to millions of customers.

    In a mere two years, its active digital customer base has skyrocketed from 2 million to nearly 5.3 million, Pranav Seth, chief digital officer of Techcombank, underscored the potential of digitalization to democratize access to banking services, at the Singapore Regional Business Forum (SRBF), held on July 7 in Hanoi.

    Seth said that by seamlessly integrating the bank’s digital corporate identity with lending capabilities, they had unlocked unparalleled support for businesses participating in the digital economy.

    “This integration has propelled Techcombank to trailblazer status in the digital economy, enabling it to provide critical financial assistance to enterprises navigating this transformative landscape,” he said.

    As Techcombank continues to leverage digitalization to enhance services and expand its market presence, it stands as an unparalleled exemplar for other banks navigating the treacherous waters of the digital economy.

    The bank’s success underscores the transformative potential of digitalization, offering a tantalizing glimpse into the future of banking in an increasingly interconnected and digital world.

    During the SRBF, Techcombank unveiled two pivotal partnerships that promise to reshape Vietnam’s banking landscape. The first was a strategic alliance with the esteemed Singapore Business Federation, aimed at fostering cooperation between Vietnamese and Singaporean businesses.

    The second was an audacious collaboration with global titans Kyriba, Deloitte Vietnam, and PWC, targeting the pioneering of revolutionary payment and treasury management solutions in Vietnam.

    On July 24, Techcombank announced its financial results, which showed steady performance during the second quarter in an environment that remains challenging.

    The bank continued to outperform the market in credit and deposit growth, while NPL and CAR stayed at healthy levels.

    The result shows increases in CASA balances, and the ratio improved to nearly 35% at the end of the period.

    Beyond the normalization of interest rates and aggressive customer acquisition strategies, CASA is expected to further benefit from the targeted propositions that are being developed in corporate as well as retail banking.

    Besides, its funding position remained robust, with a regulatory loan-to-deposit ratio of 80.4% on June 30 and a short-term funding to medium- and long-term loan ratio of 31.6%.

    Techcombank achieved PBT of VND11.3 trillion and TOI of VND18.6 trillion, broadly stable versus Q1.

    Total assets grew 17.4% year on year to VND732.5 trillion in H1.

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  • Techcombank strengthens cooperation with international partners

    Techcombank strengthens cooperation with international partners

    Techcombank has been extending technological collaboration with worldwide partners and organizations in order to improve client personalization, digitization, and security.

    The bank aims to lead the digital transformation of Vietnam’s financial industry with a three-pillared strategy focusing on digital, data, and talent.

    Digital banking would make regular banking easier, more convenient, and simpler. Data is the basis for utilizing analytical skills to make quicker and better decisions. In the “talent” pillar, the bank taking the extra miles to go overseas to bring the best Vietnamese talents to Vietnam, at the same time training all the bank’s staff to use digital and data to provide better services to their customers.

    Techcombank has been focusing on innovation and technology since its establishment.

    This long-term target has led to several technological industry milestones in Vietnam’s banking industry, such as the first credit card launch, zero-fee bank transfers, the digital signature platform for corporate clients, and various world-class platforms being synced on the cloud.

    The three-pillar strategy had been discussed at a virtual press conference of the 7th Singapore Regional Business Forum held in Hanoi on July 7, for which Techcombank is one of two platinum sponsors.

    During this press conference, participants also discussed the crucial role of its partners, trustees, and friends across the region.

    Partners are keys to Techcombank’s success and have shaped its growth story over the last 30 years since its establishment. The bank was founded at a pivotal time for Vietnam, as the government encouraged the transition to a more market-oriented economy.

    Ever since, it has been part of the extraordinary growth of Vietnam’s banking industry over the past three decades, with over 11.2 million retail and corporate customers and more than 12,000 employees in over 46 Vietnamese cities and provinces.

    Partners that are key to its strategic success include McKinsey, Salesforce, Adobe, MISA, and Amazon Web Services.

    In 2009, Techcombank became the very first Vietnamese bank to partner with McKinsey. Following this, in recent years it has also announced partnerships with Amazon Web Services, Salesforce, Adobe, Personetics, and MISA…

    The Techcombank mobile app, developed with Backbase in late 2021, will be instrumental in offering a seamless, highly personalized user experience on a modern digital platform.

    The bank has also partnered with Amazon Web Services to enable a “cloud first” strategy, shifting over the coming years nearly all its applications and, consequently, transactions to the cloud. This will lay the foundation to create and scale new innovative business models, synchronize customer information for better insights, and drive employee productivity.

    In late 2022, Techcombank has partnered with Adobe to provide personalized customer experiences across offline and online platforms.

    The investment in Adobe Experience Cloud and the Adobe Real-Time Customer Data Platform will enable instant interactions and analysis of user behavior.

    In addition, the bank has worked with leading local companies like Masan to launch its WINLife ecosystem, with the aim of ultimately bringing financial services and deepening customer engagement in over 3,400 WIN stores nationwide.

    According to Jens Lottner, CEO of Techcombank, Vietnam’s privatization process has highlighted the importance of cooperation and outward thinking in today’s connected world, such as strategic partnerships between Vietnam and Singapore, for many years.

    “Vietnam and Singapore are attractive global economies with different profiles. Vietnam offers tremendous growth opportunities with its rapidly growing incomes and low financial penetration. Banks and businesses play a critical role in accelerating growth in Vietnam, while Singapore’s highly educated and skilled workforce attracts global businesses. Both countries will continue to leverage their respective strengths for growth,” Lottner said.

    The CEO hopes that both nations will play critical roles in addressing global challenges and capitalizing on opportunities.

  • Techcombank remains on track to hit 2025 targets

    Techcombank remains on track to hit 2025 targets

    Techcombank has set a CASA (current account savings account) target of 55% by 2025 by investing in digitalization and increasing lending to retail customers and SMEs.

    At its recent annual general meeting, CEO Jens Lottner said he was optimistic about the bank’s ability to achieve the targets despite market volatility.

    Lottner said though Vietnam’s economy has recovered, higher borrowing costs, tighter credit and slower GDP growth in the first quarter of 2023 remain challenges.

    The challenges for the banking sector include the high-interest rates, tight liquidity that has pushed up the cost of funds, compressing the net interest margin, and the volatility in the bond and real estate markets.

    Techcombank has entered the third year of its five-year transformation journey, and stuck to its medium-term targets that focus on three pillars: Data, Digital and People.

    According to Lottner, the bank’s digital transformation accelerated significantly in 2022 due to heavy investments in digital technologies.

    In 2022 the lender deployed digital platforms for its retail and business customers, including the Techcombank Mobile and Techcombank Business apps. Around 90% of customer transactions are conducted via the bank’s digital platforms.

    “Techcombank is investing in digitalization to create seamless experiences for customers in both online and offline channels,” Lottner said.

    “This process requires investment, technology capability and integrating various systems and platforms across the bank.”

    “Techcombank is now at an inflection point, and ready to accelerate.”

    The bank is employing artificial intelligence to create human-like interactions with customers over digital platforms, analyze data to understand the needs of individual customers and offer each customer the right products and services throughout their financial lives.

    “The technology application helps reduce the customer acquisition cost while enhancing customer value,” Lottner explained.

    Techcombank has been adding around one million new customers a year and plans to add another 2-3 million by 2023, primarily through digital channels.

    Techcombank plans to allocate more of its credit quota to retail customers and SMEs to diversify its credit book while reducing exposure to the property sector, thus improving risk diversification.

    By increasing lending to retail and SMEcustomers, Techcombank aims to broaden its exposure to growing sectors such as fast-moving consumer goods, auto, utilities, and others.

    But Lottner said this strategy would be flexible and depend on market dynamics.

    As demand returns, the strategic shift to retail and SMEs is expected to resume in the second half of the year.

    Techcombank has set a CASA target of 55% by 2025. Increasing the CASA ratio is the bank’s top priority. In 2022, it had a CASA ratio of 37%.

    Lottner remained optimistic about the real estate and bond markets.

    “As customer confidence returns and interest rates fall, appetite among affluent customers for bonds, stocks and real estate will rise. The need to transact and move money in and out of assets will lead to a shift from term deposit accounts back into CASA.

    “Techcombank is working hard to strengthen its wealth proposition through better products, more experienced relationship managers and advisory processes to ensure its products are ideally suited to the individual risk-return expectations of every customer.”

    Techcombank is strengthening its offerings in transaction banking for SME customers while enhancing its credit underwriting capabilities.

    Techcombank is launching new initiatives to drive the acquisition of account relationships.

    It plans to launch new cash and liquidity management and treasury management services on the corporate banking side. For merchants, the bank is preparing to launch a series of new offerings in the coming months while it is also releasing a host of new digital features and functionalities to drive online retail customer engagement, as well as new rewards and loyalty platforms.

    “I am confident that we should be able to go to 55% CASA ratio if we continue to follow our strategy,” Lottner said.

    In 2023 Techcombank continues to invest in digital transformation and transition to the cloud to meet customers’ evolving needs.

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  • Techcombank sells headquarters building for $72M

    Techcombank sells headquarters building for $72M

    Techcombank has sold its building in Hanoi for VND1.7 trillion (US$72.49 million), making a profit of over VND730 billion.

    It had bought the building on 191 Ba Trieu Street in Hai Ba Trung District 10 years ago from conglomerate Vingroup, changed its name to Techcombank Tower and made it its headquarters.

    Earlier this year Vietnam’s biggest private bank moved to its headquarters to 6 Quang Trung Street in Hoan Kiem District.

    Techcombank reported pre-tax profits of VND5.6 trillion for the first quarter, down 17% year-on-year.

    Its credit growth for the period was 10.6%.

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  • Techcombank chairman says property loans given only for legally sound projects

    Techcombank chairman says property loans given only for legally sound projects

    Techcombank’s real estate loan portfolio might be big but most are personal loans or to develop projects that do not face legal issues, its chairman, Ho Hung Anh, said.

    At the lender’s annual general meeting on April 22 he said since the property developments have full legal status, even “in the current difficult period for the property market, these projects are being implemented.”

    Masterise, one of Techcombank’s clients, is proceeding with its projects normally and its construction is on schedule, he noted.

    As of the end of last year loans to the property and construction sectors represented 29% of Techcombank’s loans outstanding.

    The bank also has exposure to these sectors in the form of corporate bonds, which make up 6% of its total assets.

    “The bond market will recover,” Anh said, assuring that when this happens, Techcombank’s growth would resume very quickly.

    Last month ratings agency Moody’s Investors Service downgraded the long-term deposit and issuer ratings of Techcombank because of its high exposure to the struggling property sector.

    Techcombank targets pre-tax profits of VND22 trillion (US$932.2 million) this year, down 14% from 2022, and a bad debt ratio of below 1.5%.

    Its outstanding loans are expected to surge 15% to more than VND510 trillion by the end of the year.

    The bank does not plan to pay dividends this year.

  • Moody’s lowers Techcombank ratings

    Moody’s lowers Techcombank ratings

    Ratings agency Moody’s Investors Service has downgraded the long-term deposit and issuer ratings of private lender Techcombank because of its high exposure to the struggling property sector.

    Its currency deposit and issuer ratings were lowered from Ba2 to Ba3, the same level as several other banks in Vietnam.

    Its outlook is down from stable to negative.

    “The downgrade of Techcombank’s ratings and assessments reflects Moody’s expectations that the stress faced by Vietnam’s real estate sector will negatively impact the bank’s standalone credit strength, given its high exposure to the sector,” the ratings agency said in a release.

    It claimed that the downgrade is unrelated to recent U.S. bank failures and events at Credit Suisse Group AG.

    As of the end of December loans to the property and construction sectors represented 29% of Techcombank’s gross loans.

    The bank also had exposure to the sectors in the form of corporate bonds, which made up 6% of its total assets.

    Some of its exposure to the property sector were of significant size relative to its tangible common equity and could bring volatility to its profitability and capital should they become problem assets.

    Defaults by real estate companies in Vietnam have increased since 2022 because of tighter regulations for bond issuances alongside arrests of high-profile real estate business owners and executives amid the government’s anti-graft crackdown.

    Property sales have also weakened because rising interest rates have hit affordability.

    These factors have weakened the debt repayment capacity of property developers, particularly highly leveraged ones with a sizable amount of bonds maturing in 2023 and 2024.

    Techcombank’s asset quality could therefore deteriorate given its exposure to the sector.

    Its funding and liquidity are adequate given the current environment but are vulnerable to confidence shocks like at other Vietnamese banks.

    The negative outlook reflects uncertainties around how the real estate sector in Vietnam will perform and, in turn, the risk of a further strain in the bank’s standalone credit strength if stress in the real estate sector persists.

    Moody’s could change the outlook to stable if the stress abates or the bank maintains its problem asset ratio, including its restructured assets, at less than 2% over the next 12–18 months while gradually reducing concentration to the real estate sector.

    A bank spokesperson said Moody’s decision reflects the challenges the banking industry faces.

    But Techcombank’s core strengths would allow it to remain outstanding, especially in terms of the strength of its capital base, liquidity position and earnings-to-operating income ratio, the spokesperson added.

    An earlier Moody’s report said many lenders in Vietnam had high exposure to the property and construction sector as of 2021, the top five being Viet Capital, Nam A Bank, SHB, Techcombank, and BIDV.

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  • Dollar slips on black market

    Dollar slips on black market

    The U.S. dollar dropped against the Vietnamese dong Friday morning on the black market.

    Unofficial exchange points sold the greenback at VND23,850, down 0.29% from Thursday.

    Vietcombank sold the dollar 0.15% higher at VND23,910.

    Eximbank maintained the dollar at VND23,860, while at Techcombank the rate stayed unchanged at VND23,890.

    The State Bank of Vietnam kept its reference rate stable at VND23,637.

    The dollar as appreciated over the dong by 0.76% since the beginning of the year.

    The U.S. dollar eased back from a 2-1/2-month high versus the yen on Friday and weakened toward its first weekly loss since January against major peers as traders tried to gauge the path for Federal Reserve policy.

    The yen, which is particularly sensitive to U.S.-Japanese long-term interest rate differentials, threatened to extend a weekly losing streak to seven weeks, even as it gained strength on Friday with 10-year U.S. yields retreating from a nearly four-month high close to 4.1%.

    Taking some steam out of the dollar and the breathless advance in U.S. yields were comments from Atlanta Fed President Raphael Bostic overnight that “slow and steady is going to be the appropriate course of action,” despite new labour figures adding to the run of strong data of late.

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  • Dollar drops at banks

    Dollar drops at banks

    On Monday morning, the U.S. dollar dropped at banks but remained unchanged at unofficial exchange points.

    Vietcombank sold the dollar at VND23,740 Monday, down 0.02% from Sunday. Eximbank and Techcombank sold the greenback 0.04% lower at VND23,720, and VND23,745, respectively.

    The USD/VND exchange rate has increased by 0.04% since the beginning of the year. The State Bank of Vietnam (SBV)’s reference rate is at VND23,628, up 0.01%. The dollar remained stable at VND23,680 on the black market.

    On Monday, the dollar hovered near a five-week high against major peers on rising bets for prolonged Federal Reserve policy tightening ahead of a crucial consumer price report the following day.

    The dollar index – which measures the greenback against six counterparts including the yen, euro and sterling – added 0.068% to 103.65, keeping close to last Tuesday’s high of 103.96, the strongest level since January 6.

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  • Dollar moves up at most banks

    Dollar moves up at most banks

    On Monday, the U.S. dollar went up against the Vietnamese dong at most banks and the black market.

    Vietcombank sold the dollar at VND23,800, up 0.34% from Saturday.

    Eximbank sold the greenback at VND23,770, up 0.30%.

    The rate at Techcombank is VND23,800, up 0.21%, and at ACB is VND23,900, up 0.42%.

    The State Bank of Vietnam (SBV)’s reference rate is at VND23,645, down 0.02%.

    The dollar is sold at VND24,100 on the black market, up 0.27%.

    The greenback has gained over the dong by 3.84% since the beginning of the year.

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