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Tag: Workplace

  • Revolutionizing Workplace Wellness: CelcomDigi Debuts 5G-Enhanced MediHub for Comprehensive Employee Healthcare

    Revolutionizing Workplace Wellness: CelcomDigi Debuts 5G-Enhanced MediHub for Comprehensive Employee Healthcare

    CelcomDigi Berhad, a leading telecommunications company, has launched MediHub, a state-of-the-art healthcare facility utilizing 5G technology. The aim of this facility is to provide its employees with readily available professional healthcare services within their work environment.

    The MediHub: A Comprehensive Healthcare Solution

    MediHub, located within the CelcomDigi compound, is a comprehensive health solution offering both physical and mental health services. It functions as an accessible platform for employees to engage in virtual consultations with licensed healthcare professionals, including medical practitioners, psychiatrists, and psychologists. The primary objective of MediHub is not just to treat illnesses, but also to create a safe and supportive atmosphere for employees to thrive professionally.

    Specialized Areas within MediHub

    The facility comprises two main areas: the Care Room and the Mind Room. The former is a virtual clinic that allows employees to consult with licensed medical practitioners via MediDoc, a secure telehealth platform. As such, employees can receive medical advice, diagnoses, and prescriptions without leaving their workplace. Alongside this, the MediKiosk, a smart health station, performs quick vital checks and provides instant health reports to ensure accurate, real-time data forms the basis of each consultation.

    The Mind Room, on the other hand, focuses on mental wellness. It provides a private space for employees to receive counselling and emotional support from licensed psychiatrists and psychologists. This room also houses stress management sessions and a relaxation area. Moreover, the Mind Room offers self-assessment tools like DASS-21 (Depression, Anxiety, and Stress Scale-21) to help employees understand their emotional health and proactively work towards mental resilience.

    CelcomDigi’s Commitment to Employee Wellbeing

    T. Kugan, Chief Innovation Officer of CelcomDigi, emphasized the company’s dedication to utilizing technology for improving everyday healthcare for its employees. He highlighted how the integration of 5G connectivity with AI-driven solutions from CelcomDigi’s AI Experience Centre (AiX) can deliver accessible healthcare facilities. He further noted that these innovations are contributing to the betterment of Malaysian enterprises and the nation, as well as supporting the holistic wellbeing of their organization.

    CelcomDigi is deeply committed to the wellbeing of its employees and exemplifies this by consistently promoting an inclusive, high-performing work environment. In 2024, it became the first Malaysian organization to achieve ISO 45003:2021 certification, underlining its commitment to a resilient, people-centric culture.

    AiX Innovations in Healthcare

    MediHub represents the application of CelcomDigi’s AiX innovations, combining 5G connectivity and AI to deliver scalable and convenient healthcare solutions. With the support of over 56 local and international ecosystem partners, AiX integrates more than 61 solutions across eight verticals, with 28 use cases already in place. This initiative demonstrates the practical applications of digital healthcare in providing real-time connectivity, AI-driven insights, and a seamless experience.

    Questions & Answers

    What is the purpose of the MediHub?
    The MediHub is designed to provide accessible professional healthcare services to CelcomDigi’s employees within their workplace. It focuses not only on treating illnesses but also fostering a supportive environment for professional growth.

    What services does the MediHub offer?
    The MediHub offers both physical and mental health services. It enables virtual consultations with medical practitioners, psychiatrists, and psychologists. The hub also provides stress management sessions, a relaxation area, and self-assessment tools for mental health.

    How does CelcomDigi use technology to enhance healthcare?
    CelcomDigi utilizes 5G connectivity and AI-driven solutions to provide scalable and convenient healthcare services. The company’s AI Experience Centre (AiX) integrates these technologies to deliver real-time connectivity and insights, demonstrating the practical applications of digital healthcare.

  • Unveiling Vietnam’s Top 100 Workplaces in 2025: New Faces Emerge in Annual Ranking

    Unveiling Vietnam’s Top 100 Workplaces in 2025: New Faces Emerge in Annual Ranking

    The 2025 version of the ‘Vietnam 100 Best Places to Work’ list has introduced several newcomers, including KienlongBank and Duy Tan Recycling. Global consumer goods corporation Unilever managed to retain its top spot in the large business category in the 12th annual iteration of this esteemed list.

    Top 10 Contenders

    Other prominent names in the top 10 comprise American drinks manufacturer Coca-cola, Japanese food producer Acecook, retail giant AEON, and Vietnamese powerhouses Vingroup and FPT.

    Leading Medium-sized Enterprises

    When it comes to the medium-sized enterprise category, American beverage producer Foods secured the number one position for the third year in a row.

    The list also welcomed fresh faces like paint manufacturing company TOA Paint, German pharmaceutical firm STADA Pymepharco, fitness equipment brand Yes4All operating out of the United States, Duy Tan Recycling, KienlongBank, and materials production company Phenikaa Group.

    Survey Details

    The list was compiled after assessing over 650 businesses across 18 different industries. The procedure included polling nearly 73,000 employees and students.

    This year’s survey marked the first instance of students’ participation in order to accommodate the interests of the younger workforce seeking transparent working conditions.

    CEO of Anphabe, Thanh Nguyen, expressed that the survey provides critical data which assists companies in improving their strategies for attracting and retaining talent. Anphabe is a company that offers employer branding solutions and plays a significant role in market development for platforms like Meta’s Workplace and LinkedIn.

    Questions & Answers

    Who topped the ‘Vietnam 100 Best Places to Work’ list in the large business category for 2025?
    Unilever retained its position at the top of the list in the large business category.

    Which new companies made it to the list in 2025?
    Newcomers to the list included KienlongBank, Duy Tan Recycling, TOA Paint, STADA Pymepharco, Yes4All, and Phenikaa Group.

    Who led the medium-sized enterprise category?
    The American beverage producer, Foods, held the top spot in the medium-sized enterprise category for the third consecutive year.

  • Dhl Express Recognized As Second Best Workplace In Asia Amidst Industry Challenges

    Dhl Express Recognized As Second Best Workplace In Asia Amidst Industry Challenges

    DHL Express has once again secured a commendable position as one of Asia’s top employers, landing the second spot on the coveted 2025 Great Place to Work® Best Workplaces in Asia™ list. This triumph marks the express logistics provider’s continued success in maintaining a people-centric culture amidst an ever-changing and challenging external landscape.

    Standing Strong Amid Challenges

    Despite the presence of external obstacles, DHL Express has remained unwavering in its commitment to uphold a resilient and cohesive culture. Such an achievement reiterates the organization’s steadfast focus on being an employer of choice, prioritizing the health and welfare of its personnel.

    At the heart of DHL Express is its people-centric ethos. “The team’s dedication, passion and innovation ensure every employee has access to the resources and opportunities necessary to succeed. We remain focused and adaptable, ensuring the safety and overall wellbeing of our people,” stated Ken Lee, CEO for Asia Pacific at DHL Express.

    Empowerment Through Strategy 2030

    The award comes at a time where the logistics industry faces increasing challenges brought on by shifting workforce dynamics. DHL Express remains committed to future-proofing its organization, focusing on improving skills, promoting diversity and inclusion, and embracing digitalization.

    As part of this, the firm has been investing in and deploying advanced technology platforms to enhance the productivity and quality of their sales and customer service operations.

    Celebrating Excellence: Employee of the Year Awards

    DHL Express understands the importance of celebrating and recognizing the exceptional contributions of its employees. The annual Employee of the Year awards provides a platform to honor employees across the Asia Pacific region who embody DHL’s values. More than 200 employees were recognized this year for their exceptional performance and commitment.

    Commitment to the Future

    As DHL Express progresses, its dedication to its people, purpose, and planet remains unwavering. The company will continue to utilize its internal Smart Connect platform to encourage collaboration, enable personalized learning, and foster a strong sense of community among its employees.

    Questions & Answers

    What has DHL Express recently achieved?
    DHL Express has been recognized as one of Asia’s top employers, securing the second position on the 2025 Great Place to Work® Best Workplaces in Asia™ list.

    What strategies does DHL Express employ to strengthen its workforce?
    DHL Express is committed to improving skills, promoting diversity and inclusion, and embracing digitalization. It invests in advanced technology platforms to enhance the productivity and quality of its operations.

    What does DHL Express do to honor its employees?
    DHL Express hosts the annual Employee of the Year awards to celebrate and recognize employees who embody the company’s values and go beyond their job responsibilities.

  • What Are The Benefits Of Ergonomics In The Workplace?

    What Are The Benefits Of Ergonomics In The Workplace?

    There is no doubt about it, ergonomics are helping to create a safe and efficient work environment for employees in offices so that they can perform at their highest level without having to worry about any physical injury. The main reason behind the implementation of ergonomics is the basis of creating a safe and efficient work environment where employees feel like going every day. 

    Some people, however, still avoid ergonomics and the implementation of a workplace because they think that it is not worth spending so much to make sure that employees don’t suffer any physical injury. These people are clearly wrong because there is no reason to risk the health of your employees over a little investment. Read on more to find out the importance of ergonomics in the workplace and why ergonomics shouldn’t be ignored:

    Improved Health Of Employees

    The main reason why ergonomic workplaces are designed is to improve the health of workers there. When employees work in a workstation where everything is comforting and beneficial for their health then they suffer fewer injuries. The major problem that people face while working in poor ergonomic workplaces is musculoskeletal disorders. Simply by improving the posture and maintaining the height of the chairs, you can see a 50% decrease in MSK disorders.

    Similarly, ergonomic workstations include adjustable chairs so that you can work at a specific position where you won’t be putting strain and tension on your eyes or neck. It also prevents the development of varicose veins and swelling in the legs because ergonomic workstations are designed in such a way that your blood flow is optimal.

    Higher Productivity Levels

    With an ergonomic workplace, your employees are better focused and they can work at higher productivity levels. By designing a workstation that is adjustable and allows for good posture, less force extortion, better reaches, and fewer motions, the employees are going to love it just as a board game lover loves the Word Unscrambler. An ergonomic workstation allows your employees to focus better which results in them having high levels of productivity.

    For your business to be successful, it needs to have productivity. Just changing the workplace for your employees and making it better for them will make them feel more comfortable, and valued, and they will feel like giving their best, which is obviously in the interest of your business.

    Better Work Quality

    If the place where employees work is not properly built and the workstation has poor ergonomics then it will lead to frustrated and fatigued workers who won’t be able to produce the best quality of work. Just because their workstation isn’t comfortable, the tools that they work with aren’t of high quality, they feel fatigued all the time due to which their work quality is affected.

    Simply by improving the ergonomics of the workstation and providing the highest quality of tools to employees and workers, you can see the best quality of work from them.

    Eliminates Potential Work Hazards

    Just as a person working in a lab wears a white coat, gloves, and safety goggles to protect himself against potential lab hazards, ergonomics in the workplace help to eliminate potential hazards. There are some unsafe distractions and daily hazards that can hurt your employees which can lead to serious consequences later on.

    Simply by applying ergonomics in the workplace, eliminating hazards that you observe yourself, and asking employees about the hazards that they face daily, you will be not only improving their safety but also letting them know that you care about them.

    Increased Employee Engagement

    When employees notice that their employer is making an effort to provide the best conditions possible to work and cares about their health and safety, they will feel like being a part of different business activities. Their interest in business activities will develop just as one’s interest in Scrabble develops after finding out about the Scrabble Word Finder. 

    You will notice they will be more motivated to work every day and this will help to reduce the turnover rate and increase the loyalty of employees as they would prefer working in a safe and comfortable place.

    Happier Employees

    Along with increased engagement, ergonomics also helps to produce happier employees. It all comes to you that how better are you able to utilize ergonomics in the office. The better you utilize ergonomics, the happier your employees will be. They will love coming to a workplace where they are able to work in a comfortable, distraction-free, and relaxing environment.

    You will notice it yourself when you will see that the mood of every employee is lightened up. When your employees are happy then it means that good days are coming for your company as they will be performing their jobs at the highest levels.

     

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  • What Are The Benefits Of Ergonomics In The Workplace?

    What Are The Benefits Of Ergonomics In The Workplace?

    There is no doubt about it, ergonomics are helping to create a safe and efficient work environment for employees in offices so that they can perform at their highest level without having to worry about any physical injury. The main reason behind the implementation of ergonomics is the basis of creating a safe and efficient work environment where employees feel like going every day. 

    Some people, however, still avoid ergonomics and the implementation of a workplace because they think that it is not worth spending so much to make sure that employees don’t suffer any physical injury. These people are clearly wrong because there is no reason to risk the health of your employees over a little investment. Read on more to find out the importance of ergonomics in the workplace and why ergonomics shouldn’t be ignored:

    Improved Health Of Employees

    The main reason why ergonomic workplaces are designed is to improve the health of workers there. When employees work in a workstation where everything is comforting and beneficial for their health then they suffer fewer injuries. The major problem that people face while working in poor ergonomic workplaces is musculoskeletal disorders. Simply by improving the posture and maintaining the height of the chairs, you can see a 50% decrease in MSK disorders.

    Similarly, ergonomic workstations include adjustable chairs so that you can work at a specific position where you won’t be putting strain and tension on your eyes or neck. It also prevents the development of varicose veins and swelling in the legs because ergonomic workstations are designed in such a way that your blood flow is optimal.

    Higher Productivity Levels

    With an ergonomic workplace, your employees are better focused and they can work at higher productivity levels. By designing a workstation that is adjustable and allows for good posture, less force extortion, better reaches, and fewer motions, the employees are going to love it just as a board game lover loves the Word Unscrambler. An ergonomic workstation allows your employees to focus better which results in them having high levels of productivity.

    For your business to be successful, it needs to have productivity. Just changing the workplace for your employees and making it better for them will make them feel more comfortable, and valued, and they will feel like giving their best, which is obviously in the interest of your business.

    Better Work Quality

    If the place where employees work is not properly built and the workstation has poor ergonomics then it will lead to frustrated and fatigued workers who won’t be able to produce the best quality of work. Just because their workstation isn’t comfortable, the tools that they work with aren’t of high quality, they feel fatigued all the time due to which their work quality is affected.

    Simply by improving the ergonomics of the workstation and providing the highest quality of tools to employees and workers, you can see the best quality of work from them.

    Eliminates Potential Work Hazards

    Just as a person working in a lab wears a white coat, gloves, and safety goggles to protect himself against potential lab hazards, ergonomics in the workplace help to eliminate potential hazards. There are some unsafe distractions and daily hazards that can hurt your employees which can lead to serious consequences later on.

    Simply by applying ergonomics in the workplace, eliminating hazards that you observe yourself, and asking employees about the hazards that they face daily, you will be not only improving their safety but also letting them know that you care about them.

    Increased Employee Engagement

    When employees notice that their employer is making an effort to provide the best conditions possible to work and cares about their health and safety, they will feel like being a part of different business activities. Their interest in business activities will develop just as one’s interest in Scrabble develops after finding out about the Scrabble Word Finder. 

    You will notice they will be more motivated to work every day and this will help to reduce the turnover rate and increase the loyalty of employees as they would prefer working in a safe and comfortable place.

    Happier Employees

    Along with increased engagement, ergonomics also helps to produce happier employees. It all comes to you that how better are you able to utilize ergonomics in the office. The better you utilize ergonomics, the happier your employees will be. They will love coming to a workplace where they are able to work in a comfortable, distraction-free, and relaxing environment.

    You will notice it yourself when you will see that the mood of every employee is lightened up. When your employees are happy then it means that good days are coming for your company as they will be performing their jobs at the highest levels.

     

    Lees ook:

  • Knight Frank Hires Asia Workplace Strategist

    Knight Frank Hires Asia Workplace Strategist

    Knight Frank appointed an Asia Pacific lead for the workplace and strategic consulting amidst unprecedented transformation of employee conditions driven by the ongoing pandemic.

    Samarth Kasturia joins Knight Frank in the new role, according to a statement, based in the firm’s regional headquarter in Singapore.

    A trained architect with a Master’s degree in finance and investment, Kasturia has over a decade of consulting experience specializing in workplace and real estate strategy. He has previously advised numerous global firms including Royal Dutch Shell, Standard Chartered Bank, Total SA, Novartis, British Petroleum, Nestlé, Maersk, Uber and Facebook.

    Demand for workplace strategy has increased as corporates look for ways to right-size their offices toward a future that integrates an increased need for collaboration, well-being, and flexibility, said Tim Armstrong, APAC head of occupier services & commercial agency.

  • DHL Express names Best Workplace in Asia for second consecutive year

    DHL Express names Best Workplace in Asia for second consecutive year

    Global people analytics and consulting firm Great Place to Work has named DHL Express as the Best Workplace in Asia for the second consecutive year. Great Place to Work identifies the top organizations that create great workplaces through its annual Best Workplaces in Asia list. For the 2020 award, more than 2.2 million employees participated in the survey in 8 Asian countries where Great Place to Work is represented.

    Ken Lee, CEO of DHL Express, Asia-Pacific, said, “We are honored to be recognized as the Best Workplace in Asia for the second consecutive year. At DHL Express, we are committed to creating an environment where all employees can thrive and reach their full potential. Whether it is through our annual Employee Opinion Survey, our award-winning Certified training programs, or our push for greater diversity, we want to make sure our employees have their Best Day, Every Day at work.”

    For the 2020 award, DHL Express was recognized for its continuous investment in leadership development and talent growth, including its Certified International Specialist (CIS) and Certified International Manager (CIM) programs that have provided more than 320,000 training sessions to employees in Asia-Pacific. This series of training is meant to create a powerful sense of community that enables employees to combine best-in-class product quality with incomparable service excellence, according to DHL Express.

    Since 2014, DHL Express Asia-Pacific has received 245 awards for its workplace and corporate culture, and in 2019 alone, the company received a total of 53 awards. In February, DHL Express was named 2020 Top Employer for Asia-Pacific, as well as nine countries and territories in the region, by the Top Employers Institute.

    Mateen Thiruselvaam, senior vice-president, Human Resources, DHL Express Asia-Pacific, said, “With tens of thousands of employees across one of the most diverse regions in the world, it is imperative that we have a robust set of employee engagement and development initiatives to keep the entire DHL network operating as one. To be ranked as the Best Workplace in Asia again is a fantastic recognition of our efforts and the dedication of our people to deliver great service quality for our customers.”

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  • Bangladesh – DHL Express named Best Workplace in Asia for 2019

    Bangladesh – DHL Express named Best Workplace in Asia for 2019

    DHL Express, the world’s leading international express service provider, has been named the Best Workplace in Asia for 2019 by Great Place to Work (GPTW), the global people analytics and consulting firm are known for its annual Best Workplaces list.

    “We are extremely honored to be recognized as the leading employer and best-practice workplace in Asia Pacific,” said Ken Lee, CEO, DHL Express, Asia Pacific.

    “It is important that our employees are always motivated and engaged because they determine the success of our company. We treat our employees the way we would like them to treat our customers, by fostering a culture of authenticity, responsibility, dignity, performance, and results. This award is a testament to the passion and energy that each one of us brings with us to work every day to make DHL a special place to be.”

    DHL Express received GPTW’s prestigious award for the fourth time since 2016, naming it the Best Workplace in Asia in 2016 and 2017 as well as the runner-up in the same category in 2018. This year’s honor came amid positive recognition of its workplace culture across 15 countries and territories in Asia Pacific.

    DHL Express garnered commendable scores on both the Trust Index and the Culture Audit, which canvassed direct feedback from employees to determine workplace levels of fairness and equity, diversity and talent development.

    “DHL’s success as an organization hinges on the unique background, experiences, and perspectives that each of our employees brings. Our strength in respecting and empowering the individual ensures everyone works together as a tightly-integrated whole to strive for exceptional performance,” said Mateen Thiruselvaam, Senior Vice President, Human Resources, DHL Express, Asia Pacific.

    “Feedback mechanisms like the annual Employee Opinion Survey make sure that everyone is heard, and enable us to assess and fine-tune our culture so that we constantly reach toward and extend beyond our full potential.”

    In 2018, DHL won a total of 50 awards for its workplace culture, bringing the total number of awards won from 2014 to 192.

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  • Union calls out Noni B over workplace issues

    Union calls out Noni B over workplace issues

    The Shop, Distributive and Allied Employees Association (SDA) says it has received numerous complaints from Noni B employees on a range of workplace issues, from cuts to part-time hours and take-home pay, to health and safety concerns, to consistent understaffing and pressure to meet unrealistic sales targets. The complaints follow the SDA’s refusal earlier this month to approve a proposed enterprise bargaining agreement that it had been negotiating with Noni B after the Fair Work Commission ordered the fashion chain to scrap its previous agreement by March 4.

    That agreement, which expired in 2014, allowed staff at the recently acquired Specialty Fashion Group chains – including Autograph, Crossroads, Katies, Millers and Rivers – to be paid below the industry award, with no overtime, evening or weekend penalty rates. The SDA was on board with the proposed new agreement until Noni B declined to back pay employees and cut part-time hours by 20 per cent in the final days of the old agreement. Despite the fact that 81 per cent of employees who voted were in favour of the deal, the union has refused to sign it, which could prevent Fair Work from approving the proposed agreement.

    A Noni B spokesperson told at the time that the move was “unprecedented”.The Retail and Fast Food Workers Union has also attempted to block the deal.

    The SDA on Sunday said that Noni B’s decision to cut hours for part-time workers has placed excessive sales demands and work tasks on remaining staff, resulting in them being unable to take breaks to go to the bathroom.

    “In some cases, this deliberate understaffing meant retail employees were at times left in stores alone and could not take toilet breaks or were forced to lift heavy boxes and work up ladders in an unsafe manner,” Gerard Dwyer, national secretary of the union for workers in retail, fast food and warehousing, said in a statement.

    “The lack of staff has also resulted in masses of stock remaining unprocessed and being stacked in change rooms and blocking fire escapes, clearly in breach of WHS [workplace health and safety] laws.”

    A spokesperson for Noni B, which also operates the Rockmans, W Lane, Beme and Table Eight chains, told IR it was “most unfortunate that the SDA has decided to wage its campaign through the media against Noni B Group’s enterprise agreement, which has been approved by 81 per cent of the group’s relevant employees.”

    “The company has tried to arrange a meeting with the SDA to discuss its specific concerns, and a meeting arranged for last week was cancelled by the union. The safety and wellness of the group’s people are critical to the company and all concerns are investigated and where appropriate addressed,” the spokesperson said.

    A further statement from Noni B Group is expected later today.

    The SDA claims the company has attempted to force managers to sign “individual contracts” that could leave them worse off when compared with the Award, “depending on their rosters”.

    “As a result of these multiple workplace breaches and some shortcomings in the proposal itself, the SDA has refused to approve the proposed Noni B enterprise bargaining agreement,” Dwyer said.

    “The message is clear. It’s time for Noni B to clean up its act and to adhere to good workplace practices for its retail staff.”

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  • SKT brings 5G workplace to life

    SKT brings 5G workplace to life

    ID cards, laptops and business trips will no longer be necessary, according to SK Telecom, when the 5G network-based smart office environment becomes an industry norm. The mobile carrier showcased its smart office technology test bed in Jongno District, central Seoul, Wednesday. Currently, about 300 SK Telecom employees are working at the space set up roughly a month ago by renting out three floors in the Centropolis building.

    At the entrance to the office, SK Telecom has facial recognition technology manning the security desk. Due to privacy issues, only employees who have agreed to register their biometric information can pass through the gate without an ID card.

    Inside the office, a display panel shows seat reservations. The screen shows all available seats inside the office, similar to the systems seen in university libraries and also shows who is in which seat. When designing the smart office, SK Telecom made it into an open space so employees can freely move around. The display even shows how many toilet cubicles are available for immediate use, although in this case employee names aren’t shown.

    The carrier said it used roughly 2,300 sensors, including on the ceilings, CCTV and even doorknobs in the bathrooms that track relevant data on employees’ work patterns inside the office. The data collected will be used to develop smart office solutions packages for enterprise customers.

    The desks in the office come with desktop computers connected to mobile routers that convert 5G signals into super-fast Wi-Fi. Beside the computer monitor is a docking station for smartphones. The so-called virtual desktop infrastructure enables employees to bring up what they were working on with their personal computers on the desktop computer using the cloud. Unlike simply mirroring a smartphone display, the phones become an authorization medium that allow the computer to verify which work files are downloaded from the cloud.

    At one side of the office is a space for so-called telemeetings that could cut down the need for frequent business trips. SK Telecom said it used its “T real telepresence” technology to invite multiple users into a virtual space where participants can have meetings while watching videos or 3-D designs of game characters and buildings together.

    After donning Microsoft’s HoloLens, this reporter was invited to a telemeeting to discuss the design of a game character.

    Within the virtual meeting, attendees were able to see and walk around a moving 3-D game character while interacting with the avatars of other people in the meeting.

    The experience wasn’t perfect – the field of view was small and constantly looking around was necessary in order to follow everything that was going on, but the potential of the technology to greatly reduce the need for business trips was evident.

    Other technologies already being used in the office included a barista robot and artificial intelligence-based autonomous vending machine, which can track employee purchases with camera sensors.

    Would any of these innovations be possible without 5G network?

    According to SK Telecom, yes. But, while all of these technologies are possible on the existing 4G LTE network, the new high-speed network, touted to be 20 times faster when fully commercialized, offers faster and more stable internet connection even when a million devices are connected at once.

    In essence, 5G ensures that all these systems work seamlessly without their huge data usage interrupting networks or slowing down work.

    “Dependency on landline internet will be reduced and high-capacity data will be delivered fast enough for real-time telemeetings with 5G,” said Shin Seung-ho, a manager from SK Telecom’s media lab under ICT center.

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  • 5 Tips for Digital Transformation

    5 Tips for Digital Transformation

    Retailers know they need to evolve, even though they cannot do it overnight. But while there’s no silver bullet for transforming culture, collaboration, and workflows inside a large organization, there are steps you can take to make sure your business is receptive to the change it’s about to undergo.

    Understand performance goals

    Before you start, you need to understand the business problem and the role that technology is going to play. Solving complex organizational issues needs the relentless management of changes in behavior, process, and technology all working together to support your performance goals and objectives.

    Collaboration is not a KPI

    Decide how you’re going to measure your KPIs. And remember that collaboration is not a KPI – it’s a means to an end. KPIs could include customer satisfaction, getting products to store faster, selling more products per visit, or retention. You need to get down to that granular detail.

    Shut things off

    If you have an existing tool which people did not like and you invest in something new to overcome those challenges and frustrations, you need to have a path to turning that tool off or at least turning off the elements that are now conflicting. This will impact adoption of new tools and ways of working.

    Educate, educate, educate

    Launching a tool is the easy part, the real work begins when people use it. People need to be educated on what they should be using it for. Show some examples of what ‘good’ looks like, and also what the tool should not be used for. Design an internal marketing campaign and treat it exactly the same as an external campaign. A product-driven approach could help here. Think about how companies try to refresh products in the market over time to improve adoption.

    Put somebody in charge

    For any system, and especially for a collaborative experience, you need someone who can get employees to use the tool in the right way at different times. That might be a community manager who understands the business cycle. Putting up content is the single most important driver of getting people to use the platform and to entice them to contribute their own.

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  • Miroglio and Workplace keep collaboration in fashion

    Miroglio and Workplace keep collaboration in fashion

    Miroglio Fashion is the women’s clothing arm of Miroglio Group – a 71-year-old Italian conglomerate operating in 22 countries. The group joined Workplace in 2016. Since then, says CEO Hans Hoegstedt, it has “revolutionized our way of working.” “Over the last few years, the role of the CEO has changed. It is crucial for a CEO today to create culture, to remove filters and blockers so there can be a transparent and constructive dialogue between everyone. I was confident that Workplace was a platform that would help us achieve this,” he explains.

    “We chose Workplace because everyone in the company knows how to use Facebook. And they just instinctively ‘got it’. Right from the first day, people began to spontaneously interact with each other in a genuine way with no training required. We launched Workplace at our annual convention two years ago. Over 1,100 stores in our various brands swung into action along with the head office. We set up all the Workplace groups that we use for various parts of the business, like visual merchandising, product, innovation, communication and so on”.

    The result was instant. Within a short space of time, barriers and distances disappeared. People who had found it difficult to make themselves heard by head office suddenly had a direct, filter-free channel. It has given the company a more innovative and efficient way of working.

    “A clear example is the visual merchandising team. Before Workplace, the team would create a model window and send it out to all the stores by email. With Workplace, the VM team now posts the image of the model window into a group. All the shops reply with their versions, comments, and suggestions. The VM team then provides instant feedback for the stores.

    This allows to have hundreds of examples of how to dress the window instead of just one, and people can take ideas and inspiration from the others. There is a better dialogue and smarter collaboration that results in better window displays.

    Hoegstedt continues “There are functions we did not use at the outset that have now become core features for us. Auto Translate was crucial when we extended the platform to our colleagues in Russia. Everyone posts in their own language and Workplace auto translates. Simple and effective. It’s a powerful way to create a vast international network, and we’ll be relying on the translations as we deploy Workplace in Romania, Spain, and France. We also now use Live Video whenever we present a new collection”.

    “For me, as a CEO, it is also a way of ‘taking the pulse’ of the company. Of getting a quick sense of how people are feeling. It’s a kind of mass collective intelligence.”

    From frontline to back office to HQ, Workplace connects entire retail organisations so they can share, collaborate and transform the customer experience with next-generation technology.

  • Nestlé launches Workplace by Facebook

    Nestlé launches Workplace by Facebook

    Nestlé has adopted Workplace by Facebook as its global internal communication tool, to connect its workforce and better serve consumers.  The announcement comes as the latest and largest wave of staff join the platform, part of a process that began only nine months ago. Today, around 210,000 of its employees worldwide use the platform to connect and collaborate. Nestlé has pledged to move quicker to turn good ideas into great products to meet fast-changing consumer demand. With the majority of its employees active on the platform, Workplace is already making a difference. Internal engagement is higher and responses faster. People are experimenting and collaborating more, as well as sharing information and ideas.

    Workplace offers familiar Facebook features such as News Feed, Groups, Chat, events and live streams, as well as seamless mobile integration.  Because Workplace is easy to use, it can connect everyone and reach employees where they are.

    The first wave of market adoption including Mexico, Brazil, the Middle East and South Africa saw 25 times higher engagement per post and very high rate of use on mobile devices. Amongst other advantages, managers can use Live video to connect directly with employees at different locations. Sales teams can also use Workplace for daily check-ins and to share information and best practice.

    Commenting on the move to Workplace, Nestlé Executive Vice President Chris Johnson, said: “Nestlé is a people-first environment. We really rely on our talented teams to manage more than 2,000 Nestlé brands worldwide. We help our employees develop and we give them the right tools, so Workplace is a perfect fit.”

    The move to Workplace is part of Nestlé’s commitment to empower people and sustain a high-performance culture. The company is moving more and more to offer open office configurations and more flexible working environments.

    Workplace is also a great example of Nestlé constantly embracing the best technology and systems. Filippo Catalano, Chief Information Officer at Nestlé: “Today, using Workplace by Facebook we are able to give our employees across the globe a platform to build connections, enabling faster and more engaging sharing of information.”

    Julien Codorniou, vice president of Workplace by Facebook said, “As the global work landscape continues to change and the demand for better collaboration, best-of-breed IT and mobile-first work increases, we are honored to partner with a company like Nestlé to help employees work together to allow for limitless innovation.”

    While a large majority of users has now joined the Workplace platform, the rollout will continue throughout 2019.

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  • BCA Wins Gallup Great Workplace Award for Second Time

    BCA Wins Gallup Great Workplace Award for Second Time

    Qualified and trained human capitals is an important aspect for Bank Central Asia, also known as BCA, in maintaining competitive advantage and in supporting business strategy.

    BCA constantly strives to improve human capital through a range of effective development programs and quality staff recruitment. On that commitment, BCA has again been chosen to be the only company from Indonesia to be awarded the Gallup Great Workplace Award.

    The award was presented by Head of Consulting Gallup, South-East Asia Taek Lee to BCA’s Vice President Director Armand Hartono at Hotel Indonesia Kempinski, Jakarta. Also present at the award ceremony was BCA Director Lianawaty Suwono and Head of Human Capital Management Division of BCA Hendra Tanumihardja.

    “Convenience, safety, and reliability are BCA’s top priorities when providing financial services to all BCA customers. We are determined to continue to be a leader in the national banking industry that contributes greatly to the Indonesian economy. BCA recognizes that the priorities and all of these business strategies rely on the support of qualified employees. To that end, BCA will continue to improve the competence of human capitals through coaching, training, and learning, “Armand said on Saturday (7/22).

    The company provides continuous training and development programs, instills performance-based work culture, and actively provides career development opportunities for 25,073 employees by 2016.

    These development programs are balanced with BCA’s efforts to build work-life balances to improve employee productivity and effectiveness. The Gallup Great Workplace Award received by BCA today is an appreciation of BCA’s commitment.

    The Gallup Great Workplace Award is an award initiated by Gallup’s strategic consulting firm. This award is an appreciation of the companies that succeeded in building a positive and productive work environment, helping the company achieve the best performance.

    It is also a differentiator between the Gallup Great Workplace Award with other awards, namely this award sees the relationship between engagement with the achievement of business companies/organizations.

    “The Gallup Great Workplace Award appreciates the company’s commitment to building workplaces that give employees energy and enthusiasm to work every day. We recognize that high engagement not only produces stronger business results, but also improves the welfare of every employee and their family. Employee wellbeing is the company’s essential contribution, “said Taek Lee, Head of Consulting Gallup, South-East Asia.

    Of companies worldwide meeting the criteria, only about 8 percent of companies are awarded the Gallup Great Workplace Award.

    This year, The Gallup Great Workplace Award is followed by companies from more than 30 industries, most of which come from the banking and insurance industries.

    In 2017 alone only 37 companies that get this predicate. Globally, the level of engagement among award winners is 70 percent and the ratio of between employees engaged with actively disengaged is 14:1.

    To achieve this award, companies follow the Employee Engagement Survey with employees of at least 50 employees with an 80 percent response rate. Companies earning an average grade of at least 4.4 out of 5, are eligible to be nominated for this award.

    Since its inception in 2007, BCA became the first indigenous Indonesian company to achieve GGWA in 2015 and maintain that achievement in 2017. BCA managed to get a response rate of 97 percent in Team Engagement Survey which is higher than the minimum response rate of 80 percent.

    BCA also managed to get the Team Engagement Survey score of 4.66, which is also higher than the minimum requirement of 4.4. In addition, the various Team Engagement programs conducted by the company helped boost business performance which is also one of the indicators of BCA’s victory.

    Various efforts were made by BCA to maintain a positive work environment. BCA will continue to refine human resource development programs in line with the development of the business environment and the needs of BCA.

    BCA will closely monitor the needs of human resources and continue recruitment and development efforts to prepare future generations of leaders as part of effective succession planning. BCA also consistently develops and introduces employee value proposition which is BCA’s values that emphasizes the principle of continuous improvement and friendly environment.

    “Investment in technology and infrastructure ensures BCA is able to provide reliable services through multi-channel network sharing while improving efficiency in various aspects of the business. Human capital investments are primarily in professional development and training programs, encouraging staff to work effectively and enabling BCA to provide customer service of the highest quality, “said Armand.

  • Workplace by Facebook changes how enterprises communicate

    Workplace by Facebook changes how enterprises communicate

    Many companies in Viet Nam, such as FPT Group, BIDV, Bao Viet Life Insurance or Hoc mai online education portal, are using Facebook Workplace. Participants heard this at a workshop to share success stories of Workplace, an enterprise social network for daily work and internal communication, across Vietnamese companies in Ha Noi on Wednesday.

    They all said Workplace helped in improving communication, business exchange and interaction between members, and subsequently helped boost productivity and save time and money for companies.

    FPT CEO Hoang Viet Ha said most FPT employees were young and did not like to use email for work. Workplace was easy to use, fast to deploy and had a friendly interface.

    “It brings employees closer because it creates a friendly working environment. It helps increase communication between members, build internal culture and reduce email costs,” Ha said.

    Following six months of operation, Workplace has become an essential part of the FPT Group. Several employees and working teams rely on Workplace to solve their problems. Some 22,600 users and 3,000 active groups create between 7,000 and 8,000 posts daily and there are some 7,400 active users per week, according to Ha.

    Nguyen Thi Thu Hoa, Bao Viet Life Insurance Company’s head of MIS Department, said her company used to send up to 5,000 SMSes daily to insurance consultants. By using Workplace, the number of SMSes was reduced to 50 daily.

    “Workplace is a dedicated and secure space for companies to connect, communicate and collaborate. Organisations of all sizes can use familiar Facebook features such as newsfeed, groups, messages and events to get work done,” Ramesh Gopalkrishna, head of Workplace, APAC at Facebook, said.

    “More than 14,000 businesses are using Workplace on every continent, including Antarctica. We are excited to see more Vietnamese businesses incorporate Workplace into their organisations to transform internal culture and communications, which will help drive greater efficiency and productivity among their employees,” Gopalkrishna added.

    The Viet Nam Government Portal recently agreed to trial Facebook Workplace for their 200-strong workforce.

    Workplace by Facebook is a dedicated and secured communication platform helping companies internally connect, communicate and collaborate at work. This platform utilises familiar Facebook features such as newsfeed, groups and messages to help teams get things done.

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