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Tag: yelp

  • Google Maps is Adding Yelp Features

    Google Maps is Adding Yelp Features

    Over the past couple of years, Google Maps has transformed from a simple navigation app to one of the most powerful information databases for travelers and commuters around the world. Booking a hotel room, reserving a table at a restaurant, or simply checking working hours are all things made increasingly easy through Google Maps with its community-driven spirit. Soon, a new feature will be added to that ever-expanding list that will challenge Yelp.

    Crowd-sourced reviews are nothing new on Maps. As is, the app sends notifications to users, prompting them to rate places they’ve visited, and encourages them to share pictures. However, Google is looking to implement a new, dedicated food review system into the app, thus allowing users to rate individual dishes when visiting restaurants. The system will take a few factors into consideration, such as pricing, quantity, and quality, and will ask users whether they’d recommend the dish or not. And, of course, everyone will be encouraged to snap some photos of the impressive (or otherwise) dishes that they got served.

    Select venues on Google Maps already offer a “Menu” tab that can give you a rough idea of what to expect and how much it will cost, but the update aims to expand this functionality and put crowd-sourced reviews at the forefront. Ultimately, the goal is to have detailed menus for each venue, divided into sub-tabs based on popularity and the type of dish.

    Currently, dishes in the “Menu” tab are presented in a simple list form, but in the future, they will appear in card form alongside user-made photos. You will be able to tap on them to see others’ reviews, leave your own, suggest edits, and so on. Google has already started an initial testing phase of the feature. A wider roll-out can probably be expected in the coming months.

    With the implementation of food reviews in Maps, Google has Yelp in its sights. Both apps have long offered similar features, including restaurant reservations and user reviews, but Yelp had the edge when it came to detailed, crowd-sourced food reviews. With Maps adding this feature to its roster, it has the potential of becoming a viable Yelp competitor on all fronts.

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  • Smartphones outpace tablets in Asian eCommerce

    Smartphones outpace tablets in Asian eCommerce

    For the first time, 34 per cent of browser-based online transactions globally are now made on a mobile device, compared to slightly more than 30 per cent last quarter.

    And smartphones are starting to outpace tablets.

    These were key findings of the fourth quarter edition of the Mobile Payments Index by Global payments technology company Adyen, which tracks mobile payment data from browser-based transactions across its client base and monitors Asian eCommerce shopping patterns.

    It also found that many consumers in Asia are increasingly using mobile devices to shop online. This is being driven particularly by such major payments methods as Alipay, JCB and UnionPay. JCB had the highest share (54 per cent) of mobile payments on the Adjen platform, up from 47 per cent the previous quarter. Alipay increased to 44 per cent (up from 35 per cent) while UnionPay reached 31 per cent (from 23 per cent).

    “The checkout stage of the shopper journey is not the end, but the beginning of an on-going relationship with the consumer,” says Adyen Asia Pacific president Warren Hayashi. “Merchants with a frictionless mobile checkout experience are driving repeat traffic, especially in Asia.”

    For the first time, the index shows that smartphones have overtaken tablets as the preferred device for online shopping – 17.5 per cent on smartphone against 16 per cent on tablet, compared to 14 per cent and 17 per cent respectively the previous quarter.

    When it comes to mobile payments globally, the trend to use smartphones rather than tablets continues for the 10th consecutive quarter. Last quarter this share was up 2 per cent to 68 per cent on smartphone versus 32 per cent on tablet.

    Smartphone use far outweighed tablet in Asia, with 29.5 per cent of online payments on a smartphone compared to 4.5 per cent on a tablet.

    In terms of average transaction value, iPad led the way for the first time at $107, edging out not just smartphones but also desktop/laptop, the traditional leader (at $106). Following were Android tablets at $86, iPhone at $83 then Android smartphones at $73.

    Adyen has been tracking the evolution of mobile payments since June 2013. The index is based on its global browser-based mobile payment transaction data. It does not track in-app mobile payments. With its headquarters in Amsterdam and San Francisco, Adyen serves more than 4500 businesses, customers including Airbnb, Booking.com, Crocs, Dropbox, Facebook, KLM, Mango, Netflix, Spotify and Yelp.

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  • Yelp lands in Taiwan

    Yelp lands in Taiwan

    Business rating app Yelp has opened a portal in Taiwan.

    Yelp allows shoppers and customers of other businesses to share their opinions and experiences in a similar way TripAdvisor allows crowd ratings of restaurants, hotels and holiday destinations.

    From this week, people throughout Taiwan can create accounts on Yelp.com.tw  and use the free iPhone and Android applications as well as its free suite of business owner tools: Yelp for Business Owners.

    “From shopping at street markets for sweet and savory snacks, to getting lost on the many hiking trails, Taiwan is an energetic tropical island full of surprises,” says Miriam Warren, VP of new markets. “Similar to Yelp’s home in Silicon Valley, a bevy of influential technology firms make their home in Taiwan. It’s definitely a natural fit.”

    Yelp is already in Singapore, Hong Kong and Japan and The Taiwan debut continues an Asia growth ambition. The company will initially appoint a community manager in Taipei, whose role will be to build a local community of Yelpers in Taipei.

    Yelp is available to everyone in Taiwan with access to the Internet, whether that be via their desktop, smartphone or tablet, and they can do so in any one of the 16 languages that Yelp currently supports, including traditional Chinese.