Retail News CRM

Tag: zhengzhou

  • Chinese Supermarket Pangdonglai Expands Ex-Convict Recruitment, Sparking Debate

    Chinese Supermarket Pangdonglai Expands Ex-Convict Recruitment, Sparking Debate

    Pangdonglai, a prominent Chinese supermarket chain known for its progressive employee policies, has announced its second consecutive year of recruiting former convicts. This year, the company is seeking 20 individuals who have served at least five years in prison, expanding on its previous program.

    The announcement, made on August 14 by Pangdonglai’s Zhengzhou branch in Henan province, aims to integrate former inmates back into society. The store involved is slated to open in October. This move has reignited discussions across China regarding employment discrimination against former prisoners and the balance with public safety concerns.

    Pangdonglai’s Progressive Employment Model

    Founded by Yu Donglai in 1995 and based in Xuchang City, Henan, Pangdonglai has built a reputation for prioritizing employee welfare over maximizing profits. The company offers higher-than-average pay, reduced working hours, and generous leave entitlements. Employees work a maximum of 36 hours per week, compared to China’s legal limit of 40 hours, and receive 40 days of paid leave annually, including 10 dedicated “mental health” days.

    In the first quarter of 2026, Pangdonglai employees earned an average monthly salary of 9,600 yuan (approximately $1,400 USD). This significantly surpasses the average of around 5,800 yuan seen in China’s private wholesale and retail sectors. Last year, the company initiated its first recruitment drive for former convicts, requiring applicants to have served no more than 10 years, be under 35, and have a middle school education. All 30 former convicts hired under that initial program remain employed, according to a recent statement by Yu on Douyin.

    Balancing Opportunity and Public Concern

    The latest recruitment drive, focusing on individuals with longer sentences, has drawn mixed reactions. Supporters commend Pangdonglai for offering crucial second chances, particularly to those facing significant employment challenges. Lin Minming, founder of Red Apple Public Welfare, noted that this real-world application provides valuable insight into the reintegration of former inmates, countering previous “baseless assumptions.” Fewer than 40% of former inmates in China secure employment due due to their criminal records.

    However, critics have voiced concerns about public safety, especially given that supermarkets are frequented by families, children, and the elderly. Some argue that extended prison sentences often correspond to serious crimes. In response to these concerns, Pangdonglai has clarified that individuals convicted of sexual or violent offenses are ineligible. The company will prioritize applicants with nonviolent offenses, assigning them initially to back-office roles such as warehousing and logistics, with a six-month trial period.

    This initiative aligns with broader efforts in China to support former inmates. A revised Prison Law, taking effect in November, prohibits discrimination against former convicts in employment, education, and social security. It also mandates pre-release education, including legal and psychological counseling, vocational training, and life skills, to encourage employment and entrepreneurship. Pangdonglai’s approach offers a practical example of how retail businesses can contribute to social reintegration while navigating public perception, a strategy that could inform similar social enterprise models across Asia’s diverse retail markets.

  • CapitaLand Retail China reports bumper quarter

    CapitaLand Retail China reports bumper quarter

    CapitaLand Retail China Trust has had a bumper quarter to September, its distributable income rising 14.2 per cent year on year.

    CRCT is the only China shopping mall Real Estate Investment Trust (REIT) based in Singapore, with a portfolio of 10 shopping malls located in Mainland China.

    CapitaLand Retail China Trust Management, which manages CRCT, says it achieved a distributable income of S$22.3 million for the period. Distribution per unit (DPU) was 2.64 cents, an increase of 12.3 per cent over a year ago.

    Chairman Victor Liew said China’s economy expanded 6.9 per cent year on year in both the third quarter and the first nine months of 2015, while retail sales in the first nine months of 2015 increased 10.5 per cent to RMB21.6 trillion.

    “With the Chinese government reiterating its commitment to rebalance its economy by driving domestic consumption, CRCT remains upbeat about China’s retail growth prospects.”

    CEO Tony Tan, CEO of CRCTML, said that during the quarter, the trust’s portfolio of malls registered 9.1 per cent growth in net property income as it benefitted from a favourable exchange rate.

    “Rental reversion for the quarter continued to be strong at 10.9 per cent, with the majority of our malls registering double digit growth. Portfolio occupancy as at 30 September 2015 was 94.8 per cent, while tenants’ sales and shopper traffic for the quarter increased 12.7 per cent and 2.4 per cent respectively year-on year.”

    The trust’s malls are CapitaMall Xizhimen, CapitaMall Wangjing, CapitaMall Grand Canyon, CapitaMall Shuangjing and CapitaMall Anzhen in Beijing; CapitaMall Qibao in Shanghai; CapitaMall Erqi in Zhengzhou, Henan Province; CapitaMall Saihan in Huhhot, Inner Mongolia; CapitaMall Wuhu in Wuhu, Anhui Province; and CapitaMall Minzhongleyuan in Wuhan, Hubei Province.

    “We continue to refresh and improve the trade mix within our multi-tenanted malls,” said Tan.

    “CapitaMall Xizhimen is adding more children-related products and services to cater to growing demand from young families with children. A section of the mall’s Level 3 will be reconfigured into a vibrant kids’ zone and new tenants catering to the varied needs of children, such as apparel stores and enrichment schools, will be added.

    “On the asset enhancement front, CapitaMall Wangjing will be commencing upgrading works to its façade in the coming months, and CapitaMall Grand Canyon is currently undertaking renovation works to improve its common amenities. All these initiatives will further enhance the overall appeal and shopping experience at our malls.”

    Lees ook:

  • China’s on-line cross-border buying growth

    China’s on-line cross-border buying growth

    Guangzhou has taken the lead in a pilot cross-border purchasing eCommerce scheme, offering each challenges and large alternatives for Hong Kong companies.

    Cross-border on-line purchasing is more and more in style on the Chinese language mainland. Generally known as haitao, the apply permits shoppers to order merchandise by way of abroad on-line buying platforms, and have their purchases dispatched by worldwide couriers or collected and shipped to China by forwarding brokers. Its reputation has been spurred by the comparatively restricted vary of abroad items out there throughout the mainland and the premium costs of such gadgets when obtainable.

    A number of mainland cities have been authorised to hitch the pilot program for cross-border e-commerce. However solely six cities – Shanghai, Chongqing, Hangzhou, Ningbo, Zhengzhou and Guangzhou – have been assigned the proper to undertake complete import-export actions. This has given these cities the prospect to determine typical retailers designed to facilitate abroad on-line purchasing. Guangzhou has been on the forefront of maximising this chance.

    Three cross-border eCommerce companies – MeijoyBest (Guangzhou MeijoyBest E-commerce Co Ltd), zero20 (Guangzhou Lingerling Cross-Border E-Commerce Co) and Ieasy (Guangzhou Yangxitai E-Commerce Co Ltd) – lately commenced operation within the metropolis. A fourth, Nansha Cross-Border Direct Purchasing Expertise Centre, will open shortly. On its first day of buying and selling, almost 100,000 individuals visited MeijoyBest’s 230 sqm retailer, a transparent indication of the large demand in Guangdong for imported items.

    1. Decrease costs

    General, costs are typically some 30 to 60 per cent cheaper than comparable items obtainable elsewhere. In line with the procedures for basic commerce, imported items are required to pay three taxes – a customs tariff, VAT and a consumption tax.

    The tax charges differ in line with the class of the products. The tax price for cosmetics, for instance, might be as excessive as 50 per cent. Moreover, each logistics step within the distribution of a product, from the importing agent to wholesalers and retailers, provides to the general value.

    As abroad on-line bodily shops place orders on-line and gather items offline, the one tax payable is on baggage and private postal articles, thus significantly decreasing the general tax burden. Moreover, these shops are entitled to supply tax exemptions for single purchases valued beneath Rmb50. This, along with the shortage of a day by day ceiling (although every buy might not exceed Rmb1000 in worth and the unit worth of indivisible commodities might not exceed Rmb1000), drastically boosts shopper’s inclination to spend.

    The tax on baggage and private postal articles is a type of import tax levied by the Chinese language customs on baggage and articles carried by incoming travellers, in addition to on private postal articles. This tax has 4 tax bands – 10 per cent (meals, toys, and books and periodicals), 20 per cent (textiles, residence electrical home equipment and audio-visual gear), 30 per cent (high-end watches and golf golf equipment), and 50 per cent (tobacco, wine and spirits, and cosmetics).

    2. Peace of thoughts and authenticity

    There have been some situations of eCommerce websites promoting counterfeit items in recent times. There have additionally been many instances the place individuals didn’t obtain items that they had paid for. These incidents have prompted shoppers to return to bodily retail channels, that are perceived as decrease danger. Sometimes, shoppers have larger religion in items they will contact and look at and that they will pay for on the spot.

    Gross sales at abroad on-line bodily shops are monitored in real-time by the related authorities departments. The sources and high quality of products and the monitoring procedures are extra clear than is the case with online-only buying, thus they’re extra dependable. Guangdong shoppers appear to have welcomed these abroad on-line buying bodily shops as a most popular and extra reliable buy route.

    three. On-site assortment

    In accordance with Tao Zili, chairman of Meijoybest E-Commerce Co, on-site pick-up is simply attainable on the firm’s bodily retailer within the Guangzhou Bonded Space. Its Guangzhou Pearl River New Metropolis retailer nonetheless has to dispatch on-line orders to shoppers. Upon customs approval, the acquisition is dispatched from the bonded space and delivered by the suitable logistics corporations. This course of takes as much as 48 hours, quicker than the prevailing supply association for items bought at abroad on-line buying web sites. The corporate is constructing a 50,000sqm abroad on-line purchasing bodily retailer within the Guangzhou Bonded Space, which is because of open subsequent month. This new retailer will permit on-site pick-up and supply buyers with an expertise similar to that of typical purchasing. The power is predicted to offer a further increase to the uptake of abroad on-line purchasing within the metropolis.

    The bodily retailer at Pearl River New Metropolis is, actually, primarily a promotional outlet for its abroad on-line shopping center within the bonded zone. To draw clients, the Pearl River New Metropolis retailer has a “obligation paid part”. All items bought right here have the three taxes pre-paid and can be found for instant on-site assortment. The disadvantage is that costs are similar to typical market costs elsewhere within the metropolis.

    four Eradicating language and transaction obstacles

    Most abroad eCommerce websites, sometimes that includes an English interface, will not be obtainable in Mandarin. If shoppers encounter issues with their purchases, they need to make long-distance calls and talk with the seller who typically doesn’t converse Chinese language. As well as, most of the bank cards issued by mainland banks are usually not accepted by abroad purchasing web sites. Establishing abroad on-line buying bodily shops on the mainland addresses each of those issues.

    When it comes to Hong Kong companies, the emergence of those shops has two clear implications:

    1. Fewer cross-border purchasing journeys by Guangdong residents

    Whereas costs for many items at these shops are greater than these for comparable items in Hong Kong (after taking the tax on baggage and private postal articles under consideration), if journey time and prices are factored in, it’s nonetheless cheaper than buying immediately in Hong Kong. This can inevitably have an effect on Hong Kong’s retail enterprise and scale back commerce between the 2 cities. It might, nevertheless, assist to alleviate Hong Kong’s gray market items drawback.

    2. Larger entry to home gross sales channels

    Provided that there are not any restrictions on the sorts of products bought in these shops, there’s appreciable scope for Hong Kong-sourced gadgets.  Tao, for example, welcomes the chance for elevated cooperation with Hong Kong suppliers. As MeijoyBest will maintain points referring to taxation, promotion, advertising and logistics, this provides Hong Kong companies that haven’t any advertising community in Guangdong a streamlined route into the huge mainland market.

    When it comes to the operation of those shops, Tao believes there are three key parts required for fulfillment – a vendor system (administration of provide and suppliers); a gross sales system (eCommerce platform and cost system); and a logistics system (administration of dispatch and transportation of products). These all require customs approval and should adjust to the related customs monitoring techniques.

    Whereas Tao was reluctant to reveal the precise quantity of funding required to ship this, he did point out that an eight-figure sum went into creating these three techniques over the previous two years.

    Lees ook: