Category: E-Tailing

Retail News Asia is committed to providing both local and global retailers with the latest E-Commerce & Etail news throughout the Asian market. This on a daily base.

  • Jack Ma went missing?

    Jack Ma went missing?

    Once the poster boy for a new generation of multi-billionaire Chinese business and tech leaders, Alibaba founder Jack Ma’s fortunes have taken a serious dip in the last three months. Since a controversial speech in China in October 2020, where he lamented the country’s financial regulatory system and called for it to be reformed, the billionaire has been facing a series of actions from the Chinese authorities.

    He has faced a number of business setbacks since, including a block on his plans for a stellar listing on the stock market, actions which have in turn left the market wary of his firms.

    And he has now not been seen in public for more than two months – highlighted by his mysterious withdrawal from a scheduled appearance on his own reality TV show.

    Who is Jack Ma?

    Born in Hangzhou in eastern China, the 56-year-old came from a poor family and was once an English teacher. He bought his first computer aged 33, and in the last two decades rose to become a shining star of China’s booming economy through the success of his e-commerce giant Alibaba.

    Ma stepped down as chairman of Alibaba in 2019, but has remained in the public eye through media appearances and philanthropic work. During the Covid-19 pandemic he has donated masks and ventilators to the US – an effort that drew praise from several US politicians – and he is the face of a talent show to support young entrepreneurs.

    Where is Jack Ma?

    Ma’s removal from the good books of the Chinese authorities appears to have been even quicker than his rise to fame and fortune. The billionaire, who is known to speak freely, at a summit in October 2020 came down heavily on China’s financial regulators.

    He called for reforms in the financial system, speaking to an audience that included many officials of the regulatory organisations he was criticising.

    The response was swift. In November, a planned IPO of Ma’s Ant Group was suspended by the Chinese authorities and later, in December, the buyback plan of shares worth billions of pounds also failed to excite the investors. The authorities also opened an investigation against his firms.

    After years as the outgoing face of his companies – Ma once danced in front of tens of thousands of his company’s employees dressed in an outfit inspired by Michael Jackson – he is now conspicuously absent from the stage, without a public appearance in weeks or even a tweet in three months.

    Jack Ma net worth

    Jack Ma has various business interests. Apart from being the founder of Alibaba, he also has a stake in the online payment service Ant Group.

    It’s a dramatic change for a man who once taught English for $15 (£11) a month. He says he was rejected for 30 other jobs – including one serving at KFC – before he founded his own company.

    At one point Ma became Asia’s richest person – though he was later supplanted by another Chinese businessman.

    According to Bloomberg’s Billionaires Index, his net worth is about $50.6bn (£37bn), making him the 25th richest person in the world.

    Jack Ma and Alibaba

    Ma has said he drew the inspiration to start Alibaba from a trip to the US in 1995.  Subsequently, in 1999, Ma along with 18 people including many of his friends founded Alibaba Group from an apartment in Hangzhou, where they pooled in $60,000 (£44,000) for the venture.

    The group struggled early on and by 2002 they only had enough cash coming in to support 18 months of operation. But then came a timely intervention to connect two big markets – the US and China – ensuring that American buyers could get easier access to Chinese manufacturers, and slowly steadying the business.

    Over the years, the group became increasingly profitable and Ma and Alibaba became a force to reckon with. Ma started featuring on the covers of international business magazines – something uncommon for Chinese businessmen at that time.

    As a result, the reach of the Alibaba group, which was once rejected by funders, is now spread over 190 countries. It has become a leading platform for wholesale trade connecting millions of buyers and suppliers. It now has an estimated market cap of about $648.3bn (£474bn).

    With an estimated 100,000 employees, Alibaba now has interests in e-commerce, cloud computing, cashless payment and even movies.

    Ma stepped down from his role as chairman in 2019 and reports suggested he would focus his time and efforts on his philanthropic work.

    But as with many firms, the founder’s shadow looms large over Alibaba’s fortunes – something that the October 2020 controversy has shown. He remains an influential member of the Alibaba Partnership, for instance – a group of 36 members who can influence the nomination of the company’s board of directors.

    The company state’s that its vision is to be in operation for at least 102 years – but if the current trajectory of the crackdown on Ma continues, the dream may end much more abruptly than that.

  • Delhi High Court rejects Amazon challenge to $3.4 billion Reliance deal

    Delhi High Court rejects Amazon challenge to $3.4 billion Reliance deal

    The Delhi High Court on Monday refused to restrain Jeff Bezos-led Amazon from interfering in Kishore Biyani-headed Future Retail’s $3.4 billion deal with Mukesh Ambani-owned Reliance Retail by writing to statutory authorities.

    The order was pronounced by a Single Judge Bench of Justice Mukta Gupta in the suit by Future Retail Ltd after an Emergency Arbitrator of the Singapore International Arbitration Centre (SIAC) restrained Future Group from taking any steps in furtherance of the transaction with Reliance Retail, according to the information available on law platform Bar & Bench.

    “However, the court passed a neutral observation that the balance of convenience lay both in favor of FRL and Amazon and also observed that the statutory authorities were free to form their own opinion as per law,” said Salman Waris, managing partner at technology law firm TechLegis Advocates and Solicitors, after doing an analysis of the development. “The Court opined that it was ‘a matter of trial’ to determine whether Amazon’s case outweighed FRL’s claim and for now, it was for the statutory authorities (or) regulators to come to their own right conclusion.”

    In August, retail conglomerate Future Group struck a $3.4 billion asset sale deal with Reliance Industries Ltd (RIL). Amazon then sent a legal notice to Future, alleging the retailer’s deal breached an agreement with the American e-commerce giant. This was because last year, Amazon had bought a 49 percent stake in one of Future’s unlisted firms Future Coupons Pvt Ltd (FCPL) for Rs 1,430 crore. As per the conditions of the deal the disputes was arbitrated under SIAC rules and Amazon won a favorable ruling. Future Retail then approached the Delhi High Court seeking relief against the arbitration order passed by the SIAC with regard to its deal with Reliance.

    The Delhi High Court, prima facie, found that the suit filed by Future Retail was maintainable, the Emergency Award was valid, and that Future Retail’s resolution approving the transaction with Reliance was also valid, according to Bar & Bench.

    Waris of TechLegis said for Amazon, the court held that the ‘control’ as per the conflation of 3 agreements is not permitted under FEMA (Foreign Exchange Management Act) FDI (Foreign direct investment) rules, without the government’s approval. Thus, prima facie Amazon’s plea is void. However, Waris said the breach of the agreement by FRL would make a strong case for Amazon since it owns a stake in Future Coupons Pvt Ltd, which is, in turn, has a 9.82 percent shareholder in FRL.

    Without challenging the Emergency Award before the High Court, FRL had prayed Amazon be prevented from writing to statutory authorities such as the Securities and Exchange Board of India (Sebi) in an attempt to stall the deal, according to Bar & Bench.

    Also, FRL had asserted that the Emergency Award was of no consequence as it was not enforceable in the Indian regime.

    Earlier Future Retail’s representative had told the arbitration panel that if the deal with Reliance Retail fails, then the company would go into liquidation. The closure of the company would lead to over 29,000 job losses. Also, the company lost Rs 7,000 crore in revenue in the first three to four months of the pandemic phase.

    “(As) For Future, FRL does not want Amazon to interfere in the $3.4 Billion asset sale deal,” said Waris. “Moreover, it also contended that being an investor in Future Coupons Pvt Ltd and not FRL, Amazon had no say in a transaction between FRL and Reliance.”

    Waris said Reliance supported FRL’s case before the High Court, arguing that Amazon was “playing mischief” by stalling the deal that would save FRL from going under. “The said deal would get the benefit of economies of scale as Reliance Retail is India’s largest, most profitable retail business and is the fastest-growing retailer in the world thus far,” said Waris.

    Last month the court witnessed a lot of drama in this case. Future Retail which was represented by senior advocate Harish Salve likened Amazon to the “East India Company’” and told the court that its interference in the Future-Reliance deal would result in thousands of job losses and make FRL bankrupt. Amazon, represented by senior advocate Gopal Subramanium, told the court that it has invested $6.5 billion all over India and created 900,000 jobs. He had said some comments were made which were misplaced and said that the rhetoric should be kept aside on Amazon being called “East India Company.”

    Meanwhile, in November, the Competition Commission of India (CCI) cleared Reliance Industries’ (RIL) bid to buy Future group’s retail, wholesale and logistics assets even as Amazon had sought to block the transaction, alleging contractual violations by Future.

  • How shoppertainment powers the growth of AliExpress

    How shoppertainment powers the growth of AliExpress

    AliExpress is Alibaba’s cross-border e-commerce platform, which facilitates trade and brings sellers and buyers together. AliExpress does not sell directly, but provides a platform for safe transactions between sellers and buyers. AliExpress was founded in 2010, and is today one of the top cross-border B2C platforms.

    AliExpress is available in more than 200 countries and regions, and recently they launched their selling program to include overseas sellers, limited to some countries. AliExpress was previously only open for Chinese sellers accessing international consumers. Now, they are exploring a change to their business model by opening its marketplace to non-Chinese sellers, which means they will be better positioned to compete against Amazon. About a year ago, AliExpress introduced the platform to international sellers from Italy, Spain, Russia and Turkey.

    To learn more about AliExpress business model and growth plans, I have interviewed Martin Wang, the director of Social Commerce & Innovation Partnership at AliExpress:

    To start off, I would like to introduce my readers to what AliExpress is and what is your future goal and mission?

    • Launched in 2010 by Alibaba Group, AliExpress is a global online retail marketplace that enables consumers around the world to buy directly from manufacturers and distributors from China and other markets. AliExpress is an important part of Alibaba Group’s globalization strategy.
    • Alibaba’s mission is to make it easy to do business anywhere. AliExpress not just serves consumers from all over the world, but also enables small and medium-sized businesses to grow locally and globally. In early 2019, AliExpress opened up its platform for merchants in several pilot markets outside of China, including Russia, Spain, Italy and Turkey. AliExpress’ vision is to leverage its commerce and lifestyle platform to enable consumers and merchants around the world.
    • Leveraging Alibaba Group’s  technology and expertise in commerce, AliExpress has built an infrastructure to provide the best experience for consumers and sellers, including three key components – a well-established platform, localized payment options and an efficient logistic network through local partnerships.
    • Currently, AliExpress operates in 18 local languages and serves more than 200 countries and regions, with strong market presence in Russia, the United States, Spain, France, Brazil, Poland, the UK, the Netherlands, Israel and Korea.

    AliExpress is currently exploring a new business model of welcoming overseas sellers onto the platform, called the overseas seller program. This means overseas sellers can leverage AliExpress as a platform to sell their products. This service is currently limited to Spain, Italy, Russia and Turkey. Any plans in the near future to expand this service to other countries? What are AliExpress global expansion plans?

    • AliExpress’s goal is not just serves consumers from all over the world, but also enables small and medium-sized businesses to grow locally and globally. We started the overseas seller program about 1 year ago, since then, we have seen a huge number of local sellers from the mentioned countries joining the platform, which gave us more confidence on continuing this direction. However, such launching involves a quite heavy investment especially in the beginning like infrastructure, language localization, regulation etc., that’s why we are doing this step by step and will expand when time is ready .

    Amazon recently announced its entrance to the Swedish market. As I live in Norway, I am interested to hear your take on AliExpress positioning in Europe.

    • Europe as a whole is a strategically important market for AliExpress, where we have established strong presence in certain countries, such as Spain, France and Poland. We will continue investing in upgrading infrastructure and user experiences and bringing more quality products and services to consumers there.

    Livestreaming in China has been growing every year, and is now estimated to account for about 9 percent of total e-commerce sales in China. Brands use livestreaming, broadcasting in real-time, as a ‘tool’ to promote products and engage with their potential customers. In Europe, this trend is also gaining traction. Does AliExpress offer merchants this tool in order to reach a bigger audience? If yes, do you have an example of a merchant using livestreaming to succeed on the platform?

    • AliExpress have been offering the livestreaming service for already more than 1 year, and the penetration keeps increasing. We have quite some merchants who have enjoyed a better result via livestreaming, for example, we do have a mobile brand, they held a livestreaming in different languages on AliExpress, and broke the sales record which is more than 400% higher than ever.

    China is the leading nation when it comes to the development of retail and e-commerce. Social Commerce is a pre-existing trend in China, the integration between social networks and commerce. This trend has been amplified during the pandemics. What are your thoughts on the development of social commerce and how are social elements integrated on AliExpress?

    • We believe social commerce is a new trend as consumers are increasingly looking for more from their shopping experience, to interact with brands in new, engaging ways. We’ve seen the tremendous growth in livestreaming sales in China, which have played an important role in driving retail transformation and e-commerce success, and have become a great source of job creation and income especially during the Covid-19 pandemics.  Taking the experiences from China and Alibaba Group, AliExpress has been working with local influencer agencies in Europe, to nurture influencer talent and create a new business approach. We also launched a brand new platform called AliExpress Connect, which is designed to create opportunity for both brands and influencers, as the world moves increasingly toward online shopping. It offers new income sources and job opportunities for influencers and content creators, helping them to scale and digitalize their business. While for brands, it opens up the opportunity to attract new customers.

    Facebook and Instagram are two popular social networks in Europe. Is AliExpress closely linked with these networks?

    • These are two of the most popular social channels where aliexpress is doing different campaigns.

    In China, Key Opinion Leaders (KOLs) and Key Opinion Consumers (KOCs) are essential in marketing to reach more consumers. In the West, we are more used to hear influencers. How is AliExpress looking to use influencers in the West?

    • We do have the AE Connect platform for influencers, both Aliexpress and our sellers will post different tasks such as content creation, livestreaming, brand awareness, new user acquisition etc., and influencers will get paid based on the performance.
    • If anyone is interested in joining the program, you could email to the following: aesocial@aliexpress.com or go directly to: https://connect.aliexpress.com/ to check our tasks and terms right away.

    To sum up, AliExpress, among other digital marketplaces, are gaining presence in Europe and around the world. AliExpress is not just a marketplace that connects sellers and buyers, but a lifestyle app that creates unique user experiences.

  • Shopee celebrates record-breaking 12.12 Birthday Sale

    Shopee celebrates record-breaking 12.12 Birthday Sale

    Shopee, the leading e-commerce platform in Southeast Asia and Taiwan, wraps up the year-end shopping season with a record-breaking 12.12 Birthday Sale. On 12 December, 12 million items were sold in the first 24 minutes and at its peak, 1 million items were bought in a single minute.

    Terence Pang, Chief Operating Officer at Shopee said “We are humbled to end the year on a high note with a groundbreaking 12.12 Birthday Sale. Given the unprecedented year that 2020 has been, we wanted our fifth birthday to be a special day not just for Shopee but for the people we serve. E-commerce has become of increasing importance in our lives and has evolved beyond a platform to access basic needs to one that connects people and businesses. We are glad to have been able to celebrate the past five years with our users, sellers and brand partners and are truly excited for what is to come.”

    Shopee ushered in the festive season with endless fun and greater convenience

    Users joined Shopee every day for four weeks of fun and entertainment leading to 12 December, where they shopped from over 2 billion products. Consumers spent more time on Shopee’s in-app games and features, which offered greater rewards and value.

    • 450 million views were recorded on Shopee Live across the entire 12.12
    • Shopee’s in-app games were played a record of 2.7 billion times
    • Two of Shopee’s newest games, Shopee Bubble and Shopee Candy were a big hit, with a total of 28 million hours played

    The surge in shopping activity was also met with increasing adoption of digital payments. In particular, users enjoyed the convenience of Shopee’s integrated mobile wallet AirPay, with orders paid via the mobile wallet surging 18 times from an average day.

    12.12 Birthday Sale highlights in Thailand

    In Thailand, users enjoyed a constant stream of attractive deals on 12 December, supported by Shopee’s robust ecosystem.

    Thais took this chance to fulfil all their essential and entertainment needs with Home & Living, Beauty & Personal Care and Mobile & Gadgets emerging as the best-selling product categories.

    • Home & Living: Consumers took the time to revitalise their homes on 12 December, with more than 100,000 3D Wallpapers sold.
    • Beauty & Personal Care: Skincare was a big priority as people geared up for the festive season and the new year with 550,000 skincare products sold on 12 December.
    • Mobile & Gadgets: There was strong demand for new phones, gadgets, and electronics accessories. In particular, 400,000 smartphone accessories were sold on 12 December
    • Top Keyword search: On 12 December, the top keywords searched were “iPhone case” and “New Year Gift”, as Thais looked to treat themselves and their loved ones ahead of the new year.
    • Strong demand in the major cities: Shopping activity was highest in Bangkok on 12 December. At its peak, 500,000 items were sold in an hour.

    Powered by the surge in shopping activity, sales peaked for businesses on Shopee. A top electronics retailer recorded THB 7 million in sales per hour on 12 December.

     

  • Amazon has over 100,000 Vietnamese sellers

    Amazon has over 100,000 Vietnamese sellers

    Over 100,000 Vietnamese sellers have successfully debuted on Amazon, with fashion and household goods being some of their best-selling products.

    Gijae Seong, head of Amazon Global Selling Vietnam, said amid the Covid-19 pandemic, sellers have been focusing on products with high demand such as kitchenware, sports gear and house decoration items.

    The world’s largest e-commerce company has also been working with Vietnamese exporters to sell medical masks to the U.S., and would continue this partnership to sell masks, gloves and protective clothing, he said.

    Before demand surged for pandemic-related products, the most popular items sold by Vietnamese sellers had been women and children’s fashion, 3D cards and paper flowers, he added.

    Tran Van Tuoi, CEO of Sea Grapes Vietnam, which sells sea grapes on Amazon, said this year his company participated in the Black Friday and Cyber Monday promotions for the first time and saw sales rise by 300 percent. They rose by 500 percent on Thanksgiving, he added.

    Amazon has in recent years been recruiting Vietnamese sellers by organizing workshops to teach them how to reach out to global customers.

    Eric Broussard, Amazon’s vice president of international marketplaces and retail, said Vietnam is a country with strengths in manufacturing and a large number of good sellers, which is why his company has been investing and expanding there in recent years.

    Amazon Global Selling on Tuesday unveiled a task force in Hanoi to support Vietnamese sellers and launched a Vietnamese version of its sellers’ information center.

    But their initial success notwithstanding, Vietnamese sellers need to make improvements to reach more customers.

    Lai Viet Anh, deputy head of the Ministry of Industry and Trade’s Vietnam e-Commerce and Digital Economy Agency, said local firms need to educate themselves on e-commerce, study foreign customers’ preferences and overcome language barriers as cross-border sales require direct interaction with buyers.

  • JD is China’s first online platform to accept digital Yen

    JD is China’s first online platform to accept digital Yen

    Chinese e-commerce firm JD.com said it has become the first online platform to accept the country’s digital currency.

    The announcement on Saturday comes as part of another real-world major trial for the digital yuan in Suzhou, a city that’s about 65 miles west of Shanghai.

    A total of 20 million yuan ($3 million) will be up for grabs in a lottery, according to a WeChat post by JD Digits, JD.com’s fintech arm. Winners will receive a so-called “red packet” via an app containing a maximum of 200 yuan of the digital currency. A hundred thousand of these red packets will be distributed.

    Those who receive digital yuan can spend it on JD.com’s online shopping platform.

    This is not the first time that China is handing out a large sum of its digital currency. In October, a total of 10 million yuan was handed out to citizens in China’s technology hub Shenzhen in a lottery.

    The digital yuan, which is controlled and issued by the People’s Bank of China, is what’s known as a central bank digital currency (CBDC). The central bank calls its project the Digital Currency Electronic Payment or DCEP, though it has remained quite tight-lipped about its development.

    Central bank digital currencies are unlike cryptocurrencies such as bitcoin, or even the Facebook-backed digital coin Libra. That’s because they are controlled and issued by a central bank.

    Bitcoin, which recently hit a record-high price, is decentralized — that means it’s not controlled or issued by a single entity.

    Central banks are looking closely at digital currencies because they promise features such as more efficient cross-border payments as well as moving countries toward cashless societies.

    The BIS, a group of central banks, said earlier this year that 80% of the world’s central banks “had already started to conceptualize and research the potential for CBDCs.”

    China’s central bank appears to be the most advanced in its rollout of a digital currency compared to other major economies, though it has stopped short so far of a nationwide rollout and has instead focused on pilot projects.

  • Lawmakers from 34 countries back ‘Make Amazon Pay’ campaign

    Lawmakers from 34 countries back ‘Make Amazon Pay’ campaign

    More than 400 lawmakers from 34 countries have signed a letter to Amazon.com Inc boss Jeff Bezos backing a campaign that claims the tech giant has “dodged and dismissed … debts to workers, societies, and the planet,” organizers said.

    The “Make Amazon Pay” campaign was launched on Nov. 27 – the annual Black Friday shopping bonanza – by a coalition of over 50 organizations, with demands including improvements to working conditions and full tax transparency.

    The letter’s signatories include U.S. Congresswoman Ilhan Omar and Rashida Tlaib, former UK Labour Party leader Jeremy Corbyn and Vice President of the European Parliament Heidi Hautala, co-convenors Progressive International and UNI Global Union said.

    “We urge you to act decisively to change your policies and priorities to do right by your workers, their communities, and our planet,” the letter said.

    “We stand ready to act in our respective legislatures to support the movement that is growing around the world to Make Amazon Pay.”

    Amazon, the world’s biggest retailer, has faced criticism for its tax practices before, including in the UK and the EU. It says its profits remain low given retail is a highly competitive, low margin business and it invests heavily.

    It said on Thursday that while it accepted scrutiny from policymakers, many of the matters raised in the letter stemmed from misleading assertions.

    “Amazon has a strong track record of supporting our employees, our customers, and our communities, including providing safe working conditions, competitive wages and great benefits,” it said, adding it was “paying billions of dollars in taxes globally.” The company has also pledged to be net carbon neutral by 2040.

    Amazon grew rapidly during the pandemic, with sales soaring as restrictions to prevent the spread of the coronavirus closed bricks-and-mortar shops and sent consumers online.

    Governments worldwide are considering tougher rules for big tech to assuage worries about competition.

    The European Union, for example, last month charged Amazon with damaging retail competition, alleging it used its size, power and data to gain an unfair advantage over smaller merchants that sell on its online platform.

    Amazon disagreed with the EU assertions, saying it represented less than 1% of the global retail market and there were larger retailers in every country in which it operated.

  • Alibaba CEO hails China’s draft anti-monopoly rules ‘timely and necessary’

    Alibaba CEO hails China’s draft anti-monopoly rules ‘timely and necessary’

    China’s move to draft rules aimed at preventing monopolistic behavior by Internet platforms is “timely and necessary”, Alibaba Group CEO Daniel Zhang said on Monday (Nov 23).

    Speaking at the World Internet Conference, Zhang said Chinese Internet companies have moved to the forefront of the global industry with the help of government policies, but regulations need to evolve.

    The industry’s “development and government supervision is a relationship that promotes and relies on each other, so that platform enterprises cannot only develop well themselves, but also serve the sustainable and healthy development of the whole society”, he said.

    The annual event from Nov 23 to 24 organized by the Cyberspace Administration of China takes place as the country’s Internet giants including Alibaba, Tencent Holdings and Meituan face increasing government scrutiny.

    Earlier this month the planned US$37 billion share market listing of Alibaba affiliate Ant Group was suspended after regulators warned its lucrative online lending business faced tighter scrutiny.

    Alibaba’s e-commerce marketplaces and payment services are also expected to face greater oversight under the draft rules published on Nov 10 by China’s market regulator, which said it wanted to prevent platforms from dominating the market or from adopting methods aimed at blocking fair competition.

    Zhang is one of the few Chinese technology chiefs to appear publicly at the event after it was scaled down due to the COVID-19 pandemic. Other chief executives such as Qualcomm’s Steve Mollenkopf delivered remarks via video.

  • Amazon US launches online pharmacy in new contest with drug retail

    Amazon US launches online pharmacy in new contest with drug retail

    Amazon.com Inc on Tuesday launched an online pharmacy for delivering prescription medications in the United States, increasing competition with drug retailers such as Walgreens, CVS and Walmart.

    Called Amazon Pharmacy, the new store lets customers price-compare as they buy drugs on the company’s website or app. Shoppers can toggle at checkout between their co-pay and a non-insurance option, heavily discounted for members of its loyalty club Prime.

    The move builds on the web retailer’s 2018 acquisition of PillPack, which Amazon said will remain separate for customers needing pre-sorted doses of multiple drugs.

    Over the past two years, Amazon has worked to secure more state licenses for shipping prescriptions across the country, which had been an obstacle to its expansion into the drug supply chain, according to analyst notes from Jefferies Equity Research.

    The company founded as an online bookseller has disrupted industries including retail, computing and now potentially pharmaceuticals, drawing criticism of its size and power from labor groups and lawmakers along the way.

    TJ Parker, PillPack’s CEO and vice president of Amazon Pharmacy, said in a statement the retailer aimed to bring “customer obsession to an industry that can be inconvenient and confusing.”

    Amazon faces entrenched competition from Walgreens Boots Alliance Inc, CVS Health Corp, Walmart Inc, Rite Aid Corp , Kroger Co and others. Take-up of online ordering of drugs has been low, according to market research from J.D. Power.

    Should Prime members prefer buying in person, Amazon said its discounts on non-insurance purchases apply at more than 50,000 brick-and-mortar pharmacies – including those run by rivals. Inside Rx, a subsidiary of Cigna Corp’s Evernorth, administers that benefit, Amazon said.

    Still, the pandemic may help bring drug orders online. E-commerce has surged this year as governments told people to stay home to stave off infections of COVID-19, and Prime members – more than 150 million globally – may be receptive to buying medication online now that it’s from Amazon.

    The company said Prime subscribers get up to 80% off generic and up to 40% off brand drugs when they pay without insurance, as well as two-day delivery.

    Amazon’s online pharmacy is not yet available in Illinois, Minnesota, Louisiana, Kentucky, and Hawaii, a spokeswoman said.

  • JD revenue soars with post-Covid online sales boom

    JD revenue soars with post-Covid online sales boom

    Chinese e-commerce company JD.com Inc posted a better-than-expected quarterly profit on Monday as online sales remained strong even after coronavirus-led restrictions were lifted in the world’s second-largest economy.

    The Beijing-based company, which recorded growth across a wide range of product lines, joined competitors Pinduoduo and Alibaba Group in racking up double-digit growth as China’s economy recovers from COVID-19 damage.

    JD.com Chief Executive Officer Richard Liu said its business partners are recovering rapidly as well.

    Last month, data showed that China’s retail sales edged up 3.3% in September from a year earlier, beating analysts’ forecast for a 1.8% growth.

    Sales in JD.com’s product segment, which includes online retail sales, rose 27% to 151.4 billion yuan ($22.99 billion) in the quarter.

    JD.com’s net revenue rose 29% to 174.21 billion yuan in the third quarter ended Sept. 30. Analysts had expected revenue of 170.2 billion yuan, according to IBES data from Refinitiv.

    Excluding items, JD.com earned 3.42 yuan per American depository share (ADS) while analysts had expected a profit of 2.65 yuan per ADS.

  • Baidu to buy live-streaming platform Joyy

    Baidu to buy live-streaming platform Joyy

    Baidu, China Internet search and AI giant, has agreed to pay $3.6 billion in cash for the Chinese live-streaming business of JOYY. The deal may help Baidu catch up in the fast-growing live and short video sectors, where it trails TikTok-owner Bytedance and social media leader Tencent.

    Driven by changes in consumer behavior that were accelerated by the coronavirus pandemic, Baidu earlier this year confirmed plans to grow its existing short content streaming activities based around the app called Haokan. Baidu is also the majority owner of perennially loss-making generalist streaming platform iQIYI.

    The oft-rumored acquisition of JOYY’s china businesses takes Baidu significantly further in the direction of short-form and may provide benefits to the YY Live business it is buying.

    “This transaction will catapult Baidu into a leading platform for live streaming and diversify our revenue source,” said Robin Li, co-founder and CEO of Baidu in a filing.

  • Pinduoduo sales beat expectations

    Pinduoduo sales beat expectations

    Pinduoduo, China’s largest e-commerce platform for agricultural products, has expanded its online grocery ordering service to most provinces since introducing it in the cities of Wuhan and Nanchang in August.

    Duo Duo Maicai, as the grocery feature is called, was introduced in response to the surging demand for buying groceries online following the onset of Covid-19 in the first quarter. The pandemic-related lockdowns forced many households to seek alternative ways to buy their food and essential supplies as brick-and-mortar shops were closed and movements severely restricted.

    But even after the coronavirus was brought under control and restrictions were lifted, a survey by GlobalData found that 56% of Chinese consumers were buying food and groceries online more frequently than before the lockdowns.

    By 2025, nearly half of China’s grocery shopping is expected to take place online, up from 20% currently, according to Goldman Sachs. The online grocery market is projected to reach 7 trillion yuan in five years, the bank said.

    “We are seeing sustained consumer behavior post-pandemic and expect a further shifting from wet markets to structured retail, together with multiple models and build-out of cold-chain logistics to drive ongoing online share gains in” the fresh and FMCG categories, Goldman Sachs said in a report.

    The boom in online grocery shopping in China is a marked change for a society where going to the local market is woven into the fabric of daily life for many households. But with an increasingly fast pace of life, especially in the bigger cities, more and more consumers are availing themselves of the option to buy their groceries online and picking them up the following day.

    Sensing a seismic shift in consumer preference, internet companies have poured resources into catering to this growing need. Other companies that have gone into the online grocery business include Alibaba, Meituan and Didi, the ride-hailing giant.

    “We believe that grocery shopping in China is undergoing similar structural changes in consumer behavior that we saw in other sectors a few years ago,” Chen Lei, Chief Executive Officer of Pinduoduo, said in the company’s post-results conference call on Thursday. “The presumption that most consumers still prefer to go to the wet markets or supermarkets for their daily essentials has been challenged over the past few months.”

    Pinduoduo reported its first quarterly profit since its IPO in 2018. The company has garnered 731.3 million active buyers in the space of five years, an unprecedented feat for an e-commerce company.

    With Duo Duo Maicai, consumers can place their orders before 11 pm each day and pick up their agriculture products the next day from 4 pm onwards at designated pick-up points. Duo Duo Maicai is available as a mini-program and on the main Pinduoduo app.

    This trend of “planned consumption” is driving a surge in agricultural sales, which are estimated to double this year to at least 250 billion yuan in GMV on Pinduoduo. The company said earlier this year that GMV from agriculture could surpass 1 trillion yuan in five years.

    Logistics

    To ensure that supply can keep up with this increased online demand requires a sophisticated supply chain. China’s agricultural supply chain is characterized by small farms, multiple distribution layers, and wastage at various stages. As a result, distribution costs for agricultural products typically account for 40% of the total cost (60% for fresh produce), compared with about 10% in developed economies.

    To improve the supply chain efficiency, Pinduoduo has invested in optimizing key areas including logistics, warehousing and delivery. The company has developed a nationwide and regional agricultural logistics system to cater to the different needs of consumers.

    In the fast-changing consumer and e-commerce industries in China, companies must stay nimble and cater to their users to survive.

    Comparing the shift in grocery shopping habits to the apparel industry five to seven years ago, Chen said: “No one could have imagined then that a significant number of consumers would use online shopping to choose, try out, and return clothes.”

    “But that’s exactly what we are seeing today.”

  • Alibaba shoppers shatter Singles Day record

    Alibaba shoppers shatter Singles Day record

    Singles Day on Nov. 11 is an unofficial Chinese holiday. The holiday has surpassed Cyber Monday as the largest online shopping day of the year globally.

    What Happened: Alibaba Group Holding owns the trademark to Singles Day and is the largest participating retailer.

    Yahoo Finance reports that Alibaba has added three additional days to the 2020 Singles Day holiday shopping season. The added dates are Nov. 1, 2 and 3.

    Shoppers can also get an early look Saturday with a countdown gala.

    Alibaba had over 1.3 billion orders in the 24-hour event in 2019.

    Rival JD.com holds a similar Singles Day event. JD.com reported Singles Day sales of $29.2 billion in 2019 spread out over 11 days.

    An estimated 300 million new users are expected to participate in the shopping event in 2020. Alibaba segment Tmall Global is expected to add 2,600 new brands for the event including Prada, Cartier and Chloe.

    Alibaba adding several days could break records.

    A survey from AlixPartners suggests spending will rise, with 39% of consumers saying they would spend more than in 2019.

  • Alibaba E-commerce sales sky high

    Alibaba E-commerce sales sky high

    Alibaba Group beat third-quarter revenue estimates, driven by e-commerce growth after China emerged from coronavirus lockdowns, and said it was assessing the suspension of its affiliate Ant Group’s listing.

    China’s surprise suspension of Ant Group’s planned $37 billion Shanghai initial public offering (IPO) was seen by some analysts and investors as an attempt by Beijing to cut founder Jack Ma and his financial services empire down to size.

    Alibaba CEO Daniel Zhang said during an earnings call that added that Alibaba is “actively evaluating” the impact of the Ant Group IPO’s suspension on its business and will “take appropriate measures accordingly”.

    Ant Group said separately it would decide whether to restart its IPO after fully reviewing and evaluating relevant measures.

    Alibaba’s results also coincided with markets awaiting the outcome of the US presidential election results, with Democrat Joe Biden edging closer to victory.

    Under Donald Trump, the world’s top two economies have clashed over trade, forcing some Chinese companies to put off US IPOs and list on exchanges close to home.

    Revenue at Alibaba’s cloud computing business, a focus area for the company, jumped 60 percent to 14.9 billion yuan (US$2.25 billion), while sales from its core e-commerce business rose 29 percent to 130.92 billion yuan in the reported quarter.

    Net income fell 63 percent to 26.52 billion yuan, as Alibaba had booked a one-off gain last year from its 33-per-cent stake in Ant Group.

    Revenue rose 30 percent to 155.06 billion yuan in the quarter ended September 30, compared to estimates of 154.74 billion yuan, according to IBES data from Refinitiv.

  • Amazon Singapore Launches Holiday Shopping Season with Holiday Gift Guides, Early Deals and More

    Amazon Singapore Launches Holiday Shopping Season with Holiday Gift Guides, Early Deals and More

    Customers can shop and save now as Amazon Singapore begins its holiday shopping season with new Holiday Gift Guides launching on Amazon.sg today. Customers can shop the Holiday Toy Store, browse curated lists of Top 100 Toys and Top 100 Board Games, and enjoy early holiday savings on Amazon.sg with discounts and thousands of deals from brands including Bioderma, Laneige, LEGO, Star Wars, and more — making it easy to check friends and family off the gift list earlier than ever. In addition, Prime members can enjoy fast, free shipping on their holiday shopping to arrive in time for celebrations.

    Delivering smiles to those in need, Amazon is expanding its collaboration with Children’s Wishing Well by pledging a donation of S$5 with every order above S$50 spent on products purchased from the Children’s Wishing Well’s Gift Guides. Amazon.sg will donate a minimum of S$10,000 to Children’s Wishing Well through this initiative to help the charity fundraise for underprivileged children*. This collaboration is in addition to the recently launched Amazon X Retail for Good Wishlistcampaign, which supports donations to the wishlists of nonprofits. Singapore Children’s Society is the latest nonprofit to join in this campaign alongside Blessings in a Bag, Children’s Wishing Well, Club Rainbow (Singapore), The Food Bank Singapore, Singapore Red Cross, and SOSD.

    Early Holiday Shopping Deals

    With the new Holiday Gift Guides, Amazon is making it easier than ever to find great gifts at amazing prices ahead of the holiday hustle. The deals included below, and many more, will be available on various dates and times beginning today, while supplies last.