Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • Vietnam Airlines Group eyes record revenues

    Vietnam Airlines Group eyes record revenues

    Vietnam Airlines Group, which operates three airlines, targets record revenues of VND80.89 trillion (US$3.18 billion) this year but expects the profit rate to be less than 1%.

    Its first quarter revenues rose by 25% to VND28.27 trillion.

    Amid high demand, the company expects to see international and domestic passenger numbers rise by 20% and 13%.

    High fuel costs are expected to be a drag on profits. The company disclosed to shareholders that if fuel prices increase by $1 per barrel, its costs rise by VND230 billion a year.

    The economic slowdown is causing international travel to recover at a slow pace, while geopolitical tensions show no signs of abating, it said. Its top market, China, is also seeing an extremely slow recovery.

    Many of its debts start falling due in July, posing a financial burden.

    Vietnam Airlines Group, the parent of Vietnam Airlines, Pacific Airlines and Vietnam Air Services Company, plans to sell its stakes in Tan Son Nhat Cargo Service Company this year for VND1.7 trillion.

  • Google Messages is testing an easier way to send multiple images

    Google Messages is testing an easier way to send multiple images

    Google Messages, the default messaging app for most Android devices, offers a reliable and consistent experience when sending text messages. However, compared to other messaging apps, it does lack in certain areas pertaining to multimedia, such as when sending multiple images at once. Thankfully, it looks like Google is working on improving this experience.

    Currently, sending an image from your gallery in Google Messages is a fairly simple process: tap the image attachment icon, pick your photo, and send. The app even has a built-in camera shortcut, so you can snap a photo on the fly. But for those in a rush, the workflow needs refinement. Each new photo requires you to reopen the attachment sheet, negating the time-saving benefits of the in-app camera.

    However, as spotted by @AssembleDebug on X and reported on by Android Police, the latest Google Messages beta (version 20240318 openbeta_dynamic) brings a UI refresh designed for quicker image sharing. In this version, the preview screen of a newly snapped photo shows the biggest change. The button at the bottom right now says “Send,” cutting out an extra step for single images. The bottom left gains an “Add more” shortcut, reopening the attachment sheet for further selections or to use the camera again. This is far easier than saving to your camera roll.

    That said, this change does have its downsides. One curious omission in this beta is the “Edit” option for basic photo annotations. Knowing that the new UI is still being tested, we are hopeful that these tools will be restored prior to making it to the production phase. We need more features added, not taken away!

    Regardless of this small setback, this streamlining is a welcome change for Google Messages. With such broad testing, we can likely expect a stable release soon, potentially bringing back those missing editing tools. While not a huge change, it demonstrates Google’s continued efforts to refine the core messaging experience.

  • Instagram is recommending highly inappropriate content to teens

    Instagram is recommending highly inappropriate content to teens

    If you have a teenager with a phone, you might be perturbed to discover that Instagram has been recommending content of a sexual nature to users as young as 13. This inappropriate content appears on teen’s feeds only minutes after they log in to their accounts. Over seven months ending in June, separate tests conducted by The Journal and  Northwestern University revealed that Instagram parent Meta is not living up to a promise it made this year.

    Back in January, Meta said that it would focus on giving teens an experience on the platform that was more appropriate for their age. As a result, the company said that it would restrict sexually suggestive material. While the company says that users 16 and younger should not be shown sexually explicit content, it appears that Meta is dropping the ball.

    For its tests, both The Journal and Northwestern University computer science professor Laura Edelson created new Instagram accounts listing the age of each subscriber as 13. At first, Instagram sent these accounts videos of women dancing seductively or posing in a way that put an emphasis on their breasts. The accounts skipped other content but watched the videos that were sexually suggestive. As a result, Reels would then recommend content that was even more racy.

    The Journal says that adult sex content creators started showing up on the feed for the 13-year-old user after only three minutes. After less than 20 minutes of watching the Reels videos for the test accounts, they were full of promotions from these creators with some offering to send nude photos to Instagram subscribers willing to interact with their posts. The testing revealed that the short-form video platforms belonging to TikTok and Snapchat did not deliver the same sexually-focused content to underage users. A TikTok spokesman said, “We err on the side of caution,” and noted that teen subscribers have a limited pool of content that they can view.

    Northwestern University’s Professor Edelson said, “All three platforms also say that there are differences in what content will be recommended to teens. But even the adult experience on TikTok appears to have much less explicit content than the teen experience on Reels.” While most of the testing took place from January through April, this month the Journal once again opened an account for a fake 13-year-old who watched only videos about women recommended by Instagram. After a half hour, the account was being sent videos about anal sex.

    Meta, as you might expect it would, shrugged off the results of the tests as not being representative of the overall experience of teens on Instagram. Spokesman Andy Stone said, “This was an artificial experiment that doesn’t match the reality of how teens use Instagram.” The spokesman added, “As part of our long-running work on youth issues, we established an effort to further reduce the volume of sensitive content teens might see on Instagram, and have meaningfully reduced these numbers in the past few months.”

    An internal analysis conducted by Meta in 2022 and reviewed by the Journal revealed that Meta knows that Instagram shows more pornography to teens than its adult users. The report showed that teens saw three times the number of posts containing nudity, 1.7 times the number of violent posts, and 4.1 times the number of posts showing bullying than those over 30 viewed.

    Meta’s own internal analysis suggested that to resolve the problem, Meta build a separate recommendation engine for teens. So far, there does not appear to be any plan to do this. Part of the reason why teens are seeing such content is due to how the algorithm works. Content is recommended to users based on the type of content they view the most and linger over for the longest period of time.

  • 1Password boosts account security with new recovery codes feature

    1Password boosts account security with new recovery codes feature

    1Password, the popular password management app, has announced a new feature called recovery codes designed to make it easier for users to recover their accounts. This new feature is part of the company’s ongoing commitment to improve the user experience.

    The new recovery codes will allow users to regain access to their 1Password account even if they forget their master password or lose their Secret Key. Before recovery codes, if users forgot their master password or lost their Secret Key, they would be locked out of their account and unable to access their data. This caused frustration and stress for both users and 1Password support.

    With recovery codes, users can create a unique code that can be used to regain access to their account. The code can be generated from within the 1Password app for Mac, Windows, Linux, iOS, Android, or 1Password.com, and should be stored in a safe and secure location.

    Recovery codes are reusable and will remain valid after they’re used. If a user recovers their account with a recovery code, they will be asked to create a new master password and will receive a new Secret Key. The new Secret Key will be used to log in to the 1Password account on all devices.

    1Password has stressed that the introduction of recovery codes does not change the security of 1Password accounts. The company claims that the recovery process is safe and requires two separate steps to complete: email verification and the recovery code. That said, Secret Keys are not going away, and recovery codes are intended to be used only if the user forgets their master password and/or loses their Secret Key.

    Family Organizers of 1Password Families accounts will still be able to recover accounts for other family members. However, recovery codes will give family members an additional option to regain access to their accounts themselves.

    According to 1Password, millions of people trust the company with their sensitive information. As such, the introduction of recovery codes is a welcome addition to provide peace of mind to its users.

  • Korean Air selects Air Incheon as preferred bidder of Asiana Airlines’ freighter business

    Korean Air selects Air Incheon as preferred bidder of Asiana Airlines’ freighter business

    Korean Air has selected Air Incheon as the preferred bidder for the sale of Asiana Airlines’ global cargo freighter business. The decision was made at the Board of Directors meeting held on June 17.

    Korean Air selected Air Incheon as the preferred bidder based on several key criteria: the certainty of completing the transaction, the ability to maintain and enhance long-term competitiveness of the air cargo business, and the capability to mobilize funds through a competent consortium.

    Founded in 2012, Air Incheon is Korea’s only all-cargo airline, with operations focused in Asia. Air Incheon is expected to strengthen its competitiveness by utilizing Asiana Airlines’ long-haul network to the Americas and Europe, and fleet of larger cargo aircraft.

    Korean Air plans to sign a framework agreement with Air Incheon in July after agreeing on the contract conditions. The agreement is subject to review by the European Commission.

    “The preferred bidder was selected through a comprehensive evaluation of all factors crucial to the growth of the air cargo industry, a key national industry, while maintaining the existing competitive environment,” said a Korean Air representative. “We are committed to quickly finalizing the sales process through flexible negotiations, and completing the acquisition of Asiana Airlines.”

  • WhatsApp beta adds the ability to transfer chat history sans Google Drive

    WhatsApp beta adds the ability to transfer chat history sans Google Drive

    WhatsApp announced many new features and improvements over the weekend meant to enhance the call experience. The ability to share screens with audio and the increase in video call participants are among the most important changes coming to WhatsApp users this week.

    However, if you’re also enrolled in the beta program, you’re getting even more new features. Even though they might not work properly at first, it’s always nice to get a sneak peek into the future.

    The latest WhatsApp beta for Android 2.24.13.6 adds the ability to transfer chat history without using Google Drive. Spotted by WABetaInfo, the new feature doesn’t seem to be ready for testing yet, so even if you’re a member of the beta program, you might not have access to it yet.

    Thankfully, the folks at WABetaInfo discovered the feature and even took a screenshot that reveals WhatsApp does indeed plan to remove the need for have Google Drive to transfer chat history to another phone.

    Although this feature, which seems to be in development, has only been spotted in the Android version of the app, it’s unlikely that iOS users won’t be getting a similar one sooner or later.

    WhatsApp already offers users the option to transfer chat history from their older phones, but the process is not that user-friendly regardless of whether you’re using an Android or iOS device. The new feature is meant to streamline the process of transferring chat history by removing at least one step.

  • WhatsApp rolling out feature that lets you set HD quality as the default for media

    WhatsApp rolling out feature that lets you set HD quality as the default for media

    WhatsApp, one of the most popular encrypted messaging apps, is gearing up for a significant update that could change the way users share media. The app is rolling out an HD quality default setting, a change that could make high-resolution images and videos the new norm.

    This upcoming feature builds upon the app’s previous enhancements in media sharing. In August, WhatsApp introduced an HD image sharing option, followed shortly by HD video sharing. While HD doesn’t equate to uncompressed, it significantly improves the resolution of photos and videos compared to WhatsApp’s standard compression, which can often reduce media quality.

    Previously, users had to rely on workarounds like attaching media as documents to bypass the compression, adding unnecessary steps to the sharing process. The new default setting eliminates the need for such workarounds, making sharing high-quality media seamless and intuitive.

    According to reports from Android Police and beta users, the new default setting has been spotted in WhatsApp’s beta version 2.24.13.10. This suggests that the feature is in its final stages of testing and could be released globally soon. Users can check if they have the option in the app’s settings under Storage and data > Media upload quality.

    While this feature is a welcome addition for many users, WhatsApp does caution that HD quality files can be significantly larger than standard quality files, potentially consuming more bandwidth and storage space. However, for users who prioritize image and video quality, this tradeoff might be worth it.

    The introduction of an HD quality default setting aligns with WhatsApp’s continuous efforts to enhance its user experience and stay competitive. Looking ahead, it’s possible that WhatsApp will further expand its HD media features, however, there’s no official word on when or if these features will be implemented.

  • Decathlon opens first-ever airport retail pop-up at Changi

    Decathlon opens first-ever airport retail pop-up at Changi

    Decathlon has launched its first global duty-free pop-up at Singapore’s Changi Airport, featuring a curated range of sports and travel goods.

    The pop-up will be open for customers to visit until September 1, located at the Terminal 3 Departure or transit hall.

    The brand says the launch also presents its new logo, “The Orbit,” symbolising its dedication to circularity and progress toward new heights.

    Exclusive Decathlon x Changi branded products, such as sleek travel bum bags, comfortable hiking backpacks, and lightweight microfiber towels, will be available at the pop-up. Trekking pouches and an Easybreath Surface Mask are also featured.

    The brand has also arranged a series of sports challenges from the June 19 to 26, including a Bike Trainer Challenge, Resistance Band Squat Challenge, and Push-Up Challenge.

    Stephan Veyret, CEO of Decathlon Singapore, said: “Decathlon Singapore will be the first in the world to launch a Decathlon pop-up within an airport transit area at the renowned Changi Airport.

    “This hands-on pop-up reflects our commitment to innovation, providing travellers with a unique opportunity to explore and engage with our range of sporting goods.

    “We aim that our collaboration with the Changi Airport Group will encourage and prepare more people to embrace the joys of sports, even while on the move,” Veyret concluded.

  • Google Meet update adds full HD support for recorded meetings

    Google Meet update adds full HD support for recorded meetings

    Great news for Google Meet users, as the app’s latest update brings high definition video support for meeting recording and devices. Google has just announced that full HD video content is now available for recorded meetings in the Meet app.

    This means that Google is increasing the maximum resolution for the speaker’s video feed from 720p to 1080p. Although Meet already supported 1080p recording for presented content, this feature was not available for the speaker’s video feed until this update.

    Besides full HD video content for recorded meetings, the latest update also brings the ability to send full HD video on all computers with 1080p cameras. Keep in mind though that this is disabled by default and requires the user to enable it via the settings menu.

    According to Google, full HD video is only sent when recording is enabled or when one or more users have pinned the 1080p-enabled user on a screen large enough to render the 1080p video feed.

    Google Meet will automatically adjust the resolution if the device is bandwidth constrained, which is important to mention considering that additional bandwidth will be required to send 1080p video.

    The full HD video for meeting recordings is now available for Google Workspace customers with Business Standard and Plus, Enterprise Essentials and Essentials Plus, Enterprise Starter, Standard, and Plus, as well as Education Plus and the Teaching & Learning Upgrade.

    On the other hand, the ability to send full HD video on computers with 1080p cameras is available for Google Workspace customers with Business Standard and Plus, Enterprise Starter, Standard, and Plus, Education Plus and the Teaching and Learning Upgrade, Enterprise Essentials and Essentials Plus, as well as Google One subscribers with 2TB or more storage space.

  • High aircraft lease prices make carriers reluctant to expand: Bamboo Airways CEO

    High aircraft lease prices make carriers reluctant to expand: Bamboo Airways CEO

    Rising jet leasing prices make Vietnamese airlines reluctant to expand their fleets since they fear their losses might then increase, Bamboo Airways CEO Luong Hoai Nam said.

    Airfares would only fall from the current high levels when airlines expand their fleets, he said Wednesday at a forum organized by Nhan Dan newspaper, pointing out that the number of planes has dropped by 60-70 since before Covid to 160.

    While aircraft are available for lease, prices are now high, he said.

    “If leasing more jets results in higher profits we would have done that already.”

    The price limits on domestic airfares, which have been around for decades, have made profits impossible, he claimed.

    Before the pandemic airlines used to make profits from international flights, but the high competition now has made that challenging, he said.

    He urged the government to reconsider the price caps, which go against market principles, to give airlines motivation to expand their fleets.

    Lai Xuan Thanh, chairman of the Airports Corporation of Vietnam, also called for removing the caps.

    Other countries use floor prices to prevent unfair competition and monopolies, he added.

    Nguyen Quoc Ky, chairman of Vietravel Airlines, said the cost of running an airline in Vietnam is very high due to the excessive dependence on foreign equipment, and even minor changes in the global market could result in a big impact on local airlines.

  • Yahoo News gets smarter with AI-powered makeover

    Yahoo News gets smarter with AI-powered makeover

    Yahoo News has recently unveiled a significant update to its news app, incorporating artificial intelligence (AI) to enhance the user experience. This revamp comes after Yahoo’s acquisition of Artifact, an AI-powered news app founded by Instagram’s co-founders. With this update, Yahoo aims to streamline news consumption for its massive user base of over 180 million monthly visitors in the US.

    The most notable feature of the updated app is its personalized news feed. Users can select topics and publishers of interest, allowing the AI algorithms to tailor the feed accordingly. Additionally, a “Key Takeaways” feature provides a concise summary of an article’s main points, saving users time by offering a quick overview. This is akin to Artifact’s “Summarize” feature, highlighting the integration of Artifact’s technology into Yahoo News.

    Customization options go beyond topic selection. Users can block specific keywords or publishers they wish to avoid, further refining their news consumption experience. A particularly intriguing feature is the app’s ability to identify clickbait headlines. The AI can rewrite misleading, sensationalized, or incomplete headlines to provide more accurate and informative summaries.

    Yahoo’s AI-powered enhancements extend beyond the app itself. The company is also revamping its homepage layout, emphasizing top news, personalized recommendations, and real-time trending topics. This updated interface is designed to evolve and adapt over time, promising an ever-improving user experience. Yahoo plans to introduce new AI-powered features gradually, allowing users to opt in and explore these changes as they become available.

    The AI-powered update to the Yahoo News app represents a significant step in personalizing news consumption. By leveraging AI algorithms and user preferences, Yahoo aims to deliver a more relevant and engaging news experience. While currently available for mobile users in the US, the update is expected to roll out on desktop platforms soon, further expanding its reach.

    It’s worth noting that this integration of AI into news delivery raises questions about the potential for algorithmic bias and the need for transparency in how news is selected and presented. As AI plays an increasingly prominent role in shaping our information landscape, these are important considerations for both news providers and consumers. You can download the new Yahoo News app from the App Store or the Google Play Store.

  • Google might make it even easier to chat with Gemini within the Messages app

    Google might make it even easier to chat with Gemini within the Messages app

    Google is experimenting with a new way to access Gemini, its large language model (LLM) chatbot, within the Google Messages app. The tech giant is reportedly testing a dedicated button that would take users directly to the Gemini conversation screen, eliminating a few steps from the current process.

    Currently, starting a chat with Gemini in Google Messages involves tapping the “Start chat” button and then selecting Gemini from the options. The new feature, discovered in the app version messages.android_20240610_01_RC00 through an APK teardown, would introduce a Gemini logo button above the “Start chat” button. Tapping this new button would immediately open the Gemini conversation interface, allowing users to type in their prompts without delay.

    Interestingly, as seen in the above screenshots, the new Gemini button is notably smaller than the existing “Start chat” button. Whether this size difference is a deliberate design choice or an unintentional bug remains unclear.

    While removing a single step might seem like a minor adjustment, it could significantly impact user interaction with Gemini. By making the chatbot more accessible and prominent, Google could potentially encourage more users to engage with Gemini and explore its capabilities.

    This change aligns with Google’s broader efforts to integrate Gemini across its product ecosystem. The company has already introduced Gemini in various apps and services, including Gemini 1.5 Pro in Gemini Advanced and the YouTube Music Gemini Extension. The addition of a dedicated button in Google Messages further reinforces Google’s commitment to making Gemini a central part of its user experience.

    As of now, the new Gemini button has not been rolled out to beta users, but it is expected to appear in the app soon. With this update, Google could be aiming to make conversations with Gemini more seamless and intuitive, ultimately driving greater adoption and usage of the AI chatbot.

  • Qatar Airways passengers endure 3-hour delay without air conditioning

    Qatar Airways passengers endure 3-hour delay without air conditioning

    During a Qatar Airways flight from Athens to Bangkok via Doha, passengers suffered extreme discomfort when they were confined for more than three hours in oppressive heat due to a malfunctioning air conditioning system.

    The incident, which occurred on Monday while the plane was on the Athens International Airport’s tarmac, caused temperatures inside the cabin to soar to nearly 100 degrees Fahrenheit (37.8 degrees Celsius).

    Referencing a Matichon reporter on board, stated that despite the malfunction, the captain decided against allowing passengers to disembark, leading to the distressing situation.

    South African sports therapist Garth Collins, a passenger on the flight, shared his experience, stating: “Passengers were literally dehydrating and passing out on the plane.”

    “They were left stranded on the plane for 3.5 hours with doors closed and no air conditioning.”

    As seen in videos circulating online, a passenger had to resort to stripping off their clothes while others fanned themselves with safety instruction cards during the delay.

    Garth noted that after enduring the heat, passengers were finally permitted to leave the aircraft and return to the cooler confines of Athens International Airport. However, the relief was fleeting as they encountered extensive delays without communication from the airline. He emphasized that many missed their connecting flights in Doha due to the incident.

    Criticizing the airline’s response, Garth remarked that the assistance provided, which included only a cup of water and a small soft drink, was “completely insufficient to rehydrate an individual after the enforced sauna on the plane.”

    The flight was carrying 49 members of the Thai boxing team and accompanying reporters returning from the IFMA Senior World Championships in Patras, Greece. Among them, footage highlighted Muay Thai fighter Damian Collins visibly overwhelmed by the heat.

    “Damian is a fit, conditioned athlete, imagine the stress and danger for any normal individual,” commented Garth.

    Thai boxer Thannachai Sidsongpeenong also expressed his astonishment at the conditions and reflected on his relief at surviving the ordeal: “Now I feel that I was lucky to get through that situation.”

    The flight ultimately arrived in Doha at approximately 10:30 a.m. local time on Tuesday, significantly delayed from its expected arrival time of 6:20 p.m. the previous day.

  • Factories in southern Vietnam struggle to hire workers

    Factories in southern Vietnam struggle to hire workers

    Many factories in southern Vietnam are having trouble hiring workers since prospective candidates prefer jobs that require low commitment and offer flexibility.

    Vietnam Samho, a footwear supplier to Nike, has needed 1,500 workers in the last two months for its plant in HCMC’s outlying Cu Chi District but has been able to recruit only 300.

    “It is stressful to be a human resources employee these days as hiring is increasingly difficult”, Nguyen Thanh An, chairman of the company’s labor union, said.

    An and his team have been traveling around southern Vietnam to hire people at a salary of VND7-8 millio (US$275-314) a month. The company is also willing to pay for their transportation to HCMC.

    But they have still struggled to complete the hire even as the company’s orders are increasing.

    The HCMC Center For Employment Services said last month 49,000 jobs were available but only 8,500 people applied. Almost 60,000 signed up for unemployment benefits, its data shows.

    “There is increasing demand for workers at factories but it is a challenge to find people willing to work,” Nguyen Van Hanh Thuc, director of the center, said.

    Some companies need thousands of workers and have increased their maximum recruitment age to 40 or 45, but still only a small number of candidates are applying, she added.

    HCMC’s neighboring industrial localities such as Dong Nai and Binh Duong provinces are also facing similar struggles to recruit workers, especially their garment, footwear and wood products sectors.

    Binh Duong data shows that over 3,200 companies sought 41,000 workers in the first five months.

    Dong Nai factories last month needed 10,700 workers but there were not enough candidates. Thuc said young people nowadays prefer jobs with high flexibility such as ride-hailing and delivering.

    The increasing number of factories in provinces also dissuade people from moving to big cities where living expenses are higher, she added.

    An said there is a perception that rural areas are “safer” after many workers were stuck in cities during the Covid-19 pandemic, and so many choose to live in their hometown.

    Nguyen Duc Loc, head of the Institute of Social Life Research, said the changing economy is creating new kinds of jobs which make people feel there is no point in making a long-term commitment to a factory which could lay them off any time.

    Many therefore prefer short-term jobs, he said.

    “Workers are more selective in choosing a factory now.”

    Businesses that laid off people quickly in the past would now struggle to hire workers, he added.

  • Singapore Airlines offers up to $25K compensation to passengers injured in turbulent flight

    Singapore Airlines offers up to $25K compensation to passengers injured in turbulent flight

    Singapore Airlines has offered compensation ranging from US$10,000 to $25,000 to passengers who were injured during the turbulent SQ321 flight.

    On Tuesday, the airline annnounced on its Facebook that who suffered “minor injuries” from the incident were offered $10,000, while passengers “having sustained serious injuries, requiring long-term medical care” were offered $25,000 in advance payment.

    The payment will cater to their immediate needs and constitute a portion of their final compensation.

    “For those who sustained more serious injuries from the incident, we have invited them to discuss a compensation offer to meet each of their specific circumstances,” it added.

    All passengers on board the turbulent flight, regardless of injury status, will also receive a full airfare refund, along with delay compensation in accordance with the relevant European Union or U.K. regulations.

    Additionally, Singapore Airlines has given all passengers S$1,000 (US$740) each for their immediate expenses upon departure from Bangkok, Thailand, where flight SQ321 made an emergency landing.

    It has also been covering injured passengers’ medical expenses and arranged for their family members and loved ones to travel to Bangkok if requested.

    211 passengers and 18 crew members were on board flight SQ321 from London to Singapore on May 21, when the plane dropped 54 metres in altitude in less than five seconds while flying over Myanmar.

    A 73-year-old British tourist, Geoffrey Kitchen, died of a suspected heart attack during the incident while several dozens of other passengers on the flight were later treated for paralysis, spinal and spinal cord injuries, as well as skull and brain trauma.