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  • Why Gautier brought French furniture to PH

    Why Gautier brought French furniture to PH

    French furniture maker Gautier has recently opened its first store in the Philippines, the second in Asia after South Korea, bringing in modern pieces for the upscale Filipino market.

    Blims Lifestyle Group, a leading furniture distributor in the country, tapped the French company to provide the local market modern and contemporary trends in the furniture industry.

    Gautier Philippines general manager Katrina Samantha Lim says it took BLG a year to get the French furniture maker to decide on Philippine expansion.

    “This is our first time to venture into the high-end market. BLG has a defined customer base and we are very confident that this new concept will have its own following soon,” she says.

    Gautier Philippines opens its first store at Shangri-La Hotel in Bonifacio Global City.  Shown during the store opening are (from left) Gautier France chief executive David Soulard, Gautier Philippines general manager Katrina Lim, Blims Lifestyle Group president Sam Frederick Lim and Gautier France export manager Hervé Soulard.

    The youngest in a brood of six and the only female, Lim was entrusted the responsibility to look after the high-end venture of BLG.  She is a daughter of BLG chairman Samie Lim.

    The talented young entrepreneur, who exudes feminine flair and artistic sensibility, felt that Gautier’s fine pieces would fit well into the lifestyle of Filipinos.

    She noticed that more Filipino families now start to move up to the upper segment of the market, given their rising income and better opportunities in an economy that is constantly expanding.

    Housed inside the newly-opened Shangri-La Hotel at Bonifacio Global City in Taguig, the Gautier showroom boasts of a wide selection of finely-crafted furniture suited for modern Filipino homes.

    From very stylish yet utilitarian living room ensemble to sophisticated dining sets and even down to office staples, Gautier has the perfect piece for every corner in every room, she says.

    What is remarkable, Lim says, is that Gautier comes up with the perfect combination of simplicity and elegance.

    All Gautier furniture are guaranteed for 10 years except sofas, soft materials and bedding.  All products also comply with European standards.

    Gautier started as a manufacturer of children’s furniture—a sector where safety and quality are paramount and compromise is unthinkable.

    It was the first French furniture manufacturer to have obtained triple QSE (quality safety and environment) certification. The company limits the future products environmental impact with eco-design approach wherein 98 percent of waste is recycled.

    Gautier is the fifth of Blims’ concept store. Other concepts are the ready-to-use and ready-to-deliver furniture, now industry standards in convenience and practicality.

    Gautier export manager Herve Soulard says the Philippines is a rising market—one with the promise of people moving up and families affording the finest products.

    “The Philippines is also the first country in Southeast Asia where we have presence. We believe that the Philippines will be a big market for us soon,” he says.

    After the Philippines, Gautier is set to expand to Singapore and Indonesia, according to Soulard. Guatier France chief executive David Soulard also attended the opening of the Fort Bonifacio branch.

    In 2015, the French firm spent 10 million euros to acquire new machineries for wood processing. It uses 100 percent Pine wood harvested from Pine tree forest for all its furniture.

    Gautier manufactures its furniture in three production sites in France— La Boupere, Chantonnay and Saint Prouant- all  using cutting edge machineries and equipment.

    With support from local small and medium enterprises, Gautier has become the European leader in contemporary furniture. It employs more than 950 employees across all manufacturing sites.

    It trains its own in-house designers and constantly joins trade shows to keep updated. It has also teamed up with trend watchers in 30 countries.

    With the partnership, Blims is looking at P60 million in annual sales from the Gautier concept in the first year of operations in the Philippines.

    The company is currently looking for more sites in the country, especially upscale retail places and hotels.

    Over 95 percent of the furniture sold in Gautier stores are manufactured in their French factories while the rest are produced in neighboring European countries.

    Lim says the partnership with Gautier is a part of Blims’ raison d’etre or goal to upgrade the living standards of Filipinos.

    Lim says Gautier is not just for chic and classy shoppers.  “It is for today’s socially minded consumers who value the intangibles,” she says.

     

  • More Thai Men Shopping for Women’s Underwear Online

    More Thai Men Shopping for Women’s Underwear Online

    WearYouWant, Thailand’s leading online fashion and beauty marketplace, is praising the romantic generosity of its male customers in Thailand. Since the start of 2016, there has been a steady rise in men buying underwear online at WearYouWant for that special woman in their life.

    According to WearYouWant, in the last six months, underwear purchases by men on their online shopping platform have increased by 22%, with the first half of April seeing record highs. Approximately 56% of underwear sales are to men in Bangkok who seem to know exactly what women in Thailand want!

    It could be the summer sun turning up the heat on underwear purchases by men or perhaps the Thai New Year Songkran festival spirit has meant more men showering women with gifts. With a few clicks, shy men can easily shop for lingerie online for their loved one.

    Of course, WearYouWant stocks much more than lingerie, retailing over 17,000 different fashion and beauty items, including shoes, dresses and men’s clothing too.

    Julien Chalté, Co-Founder & Co-CEO of WearYouWant.com welcomes the sales, even if they are a little unexpected. “On WearYouWant, it’s always been women who have bought their own underwear traditionally, so it is surprising to see that in 2016, that trend is shifting. Perhaps it is that more men are in touch with their feminine side and keen on using women’s underwear,” he adds with a smile, “or maybe it is just more men are shopping online for underwear as presents for women.”

    It is not just men who like their loved ones to be well-dressed when they are undressed either. Women in Thailand also enjoy shopping for boxer shorts and briefs for their male partners too. Some 19% of all men’s underwear bought online at WearYouWant in February 2016 was purchased by female customers.

  • In Asia, Netflix trips on regulation, content, and competition

    In Asia, Netflix trips on regulation, content, and competition

    Months after its global rollout, Netflix is facing problems in several major Asian markets as it struggles to provide enough strong content to attract consumers amid tough local competition, and also faces many regulatory hurdles, underlining concerns about disappointing subscriber numbers reported this week.

    From complaints that programming libraries offered in many countries are far smaller than in the United States to delays in offering its signature “House of Cards” series in some markets due to rights issues, the U.S. video streaming giant’s January launch into 130 new markets worldwide, including a slew in Asia, has been bumpy.

    When it launched in Indonesia in January, for example, Netflix ran afoul of the film censorship board for carrying content deemed inappropriately violent or sexual. The communications ministry also demanded that Netflix set up a local office and pay Indonesian taxes.

    State telecoms company PT Telekomunikasi Indonesia Tbk (Telkom) will continue blocking Netflix until it adheres to regulations, Arif Prabowo, vice president for corporate communications at the carrier, told Reuters, declining to give details.

    Netflix is still available in Indonesia via wifi connections and other carriers.

    “Services delivered over the Internet present new questions for everyone, including policymakers, and our intention is to comply with applicable laws and regulations,” said Jessica Lee, Netflix’s head of communications for Asia.

    “It is all part of the journey as we roll out in different countries,” she said.

    The cost of dealing with these kinds of issues are reflected in its results, which show that Netflix suffered a first-quarter operating loss of $104.2 million for streaming video outside the U.S., partly because of higher marketing costs, and also showed that it is earning less per subscriber overseas than at home.

    Netflix had 34.5 million international subscribers against 47 million in the U.S. at the end of the quarter. It is unclear how many of its customers are in Asia.

    LICENSING RESTRICTIONS

    In South Korea, where local content is popular and consumers have numerous streaming options, the Netflix site offers fewer than 20 local TV shows or movies.

    “Korean Netflix’s library in terms of content is pretty thin,” said Jung Dong-yoon, a 29-year-old Seoul office worker and subscriber since January.

    Netflix viewers in the country also this week discovered that well-known shows including “How to Get Away with Murder” and season two of “Better Call Saul” were missing – temporarily, Netflix says – as the shows are submitted for age appropriate ratings by the country’s ratings board.

    Programming rights are an issue globally.

    As of January, Netflix Australia, which launched service more than a year ago, offered just 443 TV shows, compared with 1,157 in the United States, and had 1,585 movies, compared with 4,593, according to Finder.com – fewer than those available in Iraq, Haiti, Cuba and many other countries.

    “With the traditional way in which rights to movies and TV titles are structured, there will be licensing restrictions and the goal is to get to a global library that is the same everywhere but that takes time,” Lee said.

    Vivek Couto, executive director of consultants Media Partners Asia, said it is still early in Asia for Netflix. He expects the company will ramp up local content and eventually get “reasonable penetration” in markets such as India, South Korea, Singapore, Hong Kong, the Philippines, Thailand, and Vietnam.

    “Markets like Singapore and India, over time, they can do reasonably well, but I think they’re going to find more challenging markets like Japan, Korea, China,” he said.

    Netflix has yet to win permission to enter the coveted but highly restricted China market.

    SLOWER GROWTH

    Netflix this week said it expected to add about 2 million non-U.S. subscribers in the second quarter, below analysts’ average expectations for about 3.5 million.

    Chief Executive Reed Hastings on Monday cited a lack of local language content and local payment options for limiting initial sign-ups in some countries.

    “Over the next couple years as we further localize, we’ll be able to see more opportunity,” he told analysts on a conference call. Netflix can take heart from its performance in Latin America, where it launched in 2011 and is by far the dominant video streaming service.

    However, it has seen its share of the key Mexican market eroded slightly by competition from Clarovideo, a streaming service offered by billionaire Carlos Slim’s America Movil.

    One of Netflix’s biggest obstacles to growth in Mexico has been the low-level of broadband subscribers, according to one industry source. Broadband availability also looms as a potential concern in Brazil, where the telecoms regulator announced earlier this week that broadband providers would soon be allowed to set Internet usage limits.

    In Asia, Competition is intensifying from local streaming sites as well as global providers such as Amazon, Hulu, HBO and BBC iPlayer.

    Around the time Netflix debuted in South Korea, local company Frograms Inc launched its own Watcha Play service. Two months later, SK Telecom made its video streaming service available to customers who do not subscribe to its phone service.

    Around the time Netflix debuted in Australia, publisher Fairfax Media and broadcaster Nine Entertainment Co Holdings launched a joint venture streaming service, while News Corp and Seven West Media teamed up to do the same. All offered heavy discounts, including free trials.

    Netflix had an explosive start in Australia, counting nearly 3 million Australians as viewers, OUT OF A population of 24 million, within nine months of its March 2015 launch. But growth has slowed just as dramatically, from a 55 percent leap between April and May to a rise of 4 percent between September and October, according to Roy Morgan research.

  • Bank Indonesia Wins 3 CSR Awards

    Bank Indonesia Wins 3 CSR Awards

    Bank Indonesia (BI) has received three awards in the The 8th Annual Global Corporate Social Responsibility (CSR) Summit and Awards. Two gold awards are for Excellence in Provision of Literacy and Educational Award with market capitalization above US$1 billion and Empowerment of Women Award. While bronze award was achieved for Product Excellence Award.

    BI’s Communication Department Director Abronas Hutabarat attended the event to receive the awards. He originally intended to attend the international forum to introduce BI’s CSR programs. “We didn’t expect to receive the awards. These are the result of synergy and hard work put in by my colleagues in BI’s Communication Department,” Abornas said after receiveing the awards in Nusa Dua, Bali, Thursday evening.

    Abornas said that BI always made CSR programs on a yearly basis which focus on community empowerment. According to him, BI’s CSR programs are comparable to those of its international counterparts.

    There are seven categories in The 8th Annual Global CSR Summit and Awards, namely Best Environmental Excellence Award, Best Community Programme Award, Excellence in Provision of Literacy and Education Award, Empowerment of Women Award, Best Workplace Practice, CSR Leadership Award, and Product Excellence Award.

    Of the categories, BI got nominated in 4 categories. Arbonas said the four categories are Best Community Programme Award, Excellence in Provision of Literacy and Education Award, Empowerment of Women Award, and Product Excellence Award.

    Arbonas said one of the gold awards were given for BI Corners CSR program, in which BI provides libraries in all universities in Indonesia. Last year BI built 106 BI Corners. This year BI is targeting to build 150 BI Corners. He hoped that in the next five years BI could build 1,000 BI Corners in the all educational levels to support financial literacy. In addition, BI helps female entrepreneurs in managing business units and bookkeeping to make the businesses bankable.

    The Annual Global CSR Summit and Awards is the most prestigious recognition awards program for Corporate Social Responsibility of various agencies in Asia. The awards are given to agencies who are able to make contributions to environmental sustainability, product innovation, community empowerment and CSR management and transparency.

  • Honda eyes efficiency with new assembly line format in Thailand

    Honda eyes efficiency with new assembly line format in Thailand

    Honda Motor has installed a new type of production line that is about 10% more efficient at an automobile plant in Thailand, the company said Thursday.

    Until now, each worker was typically responsible for adding one type of part to a vehicle, and had to walk between the conveyor and the parts shelf whenever work on one vehicle was completed. With the new system, four workers ride a unit that moves on a conveyor, with boxes of parts at the ready, allowing them to continuously install multiple parts. This reduces walking to get parts.

    Known as an ARC line, the new format was introduced at a plant in the eastern Thai province of Prachinburi that began turning out finished autos in March and makes some 60,000 Civic sedans annually. It is being applied to about 20% of total assembly procedures, including the attaching of wiring and interior parts after the body has been painted.
    Layout changes for conventional production lines required considerable time and investment, whereas with the new method the conveyor that moves the line can be flexibly lengthened or shortened as needed. Production is easily raised or lowered by adjusting the number of units, and a smaller investment is required when adding vehicle models or changing production volumes.
    After monitoring performance under the new approach, Honda will consider expanding its use.
  • Acer brings first PC phone to Philippines

    Acer brings first PC phone to Philippines

    Taiwan-based technology giant Acer has brought its latest flagship product, the world’s first personal computer phone, to the Philippines aimed at providing a new kind of platform and improved productivity for local consumers.

    The Liquid Jade Primo, the first PC phone, has a Windows 10 operating system and brings productivity to the next level with a Continuum compatible smartphone that doubles as a PC.

    In an earlier interview, Acer chief executive officer Jason Chen said he is confident the first PC phone would be warmly received in the Philippine market as the company continues to bank  on user excitement and innovation.

    “Excitement will become either hype then disappear or it becomes useful, create an ecosystem and then become a true business or industry segment,” he said.

    Acer targets commercial users, business travelers and millennials who want the convenience of carrying a single device but with the components of the normal computer set-up.

    “This 2016, we are centered on innovation and optimal and real end-goal solution. We want to come up with something that people will feel great but the most important thing is we want to enhance everything so consumers will enjoy the content,” Chen said.

    The Liquid Jade Primo, which would retail at P28,990, has an AMOLED 5.5-inch full high-definition display, 21-megapixel main and eight-megapixel front cameras, and zero air gap technology for better visual experience.

    It has an ultra-tough gorilla glass that strengthens the phone’s structure and protects displays and a storage memory of 32 gigabytes, expandable up to 128 gigabytes.

    Acer also boasts of its advanced cooling system consisting of metal piping that dissipates heat more effectively and BitLocker technology that allows for full encryption of all user data stored internally, protecting the device from offline hardware-level attacks.

    It also comes with a suite of accessories comprised of a dock, keyboard and wireless mouse, and can be connected to any screen and charge high definition multimedia interface (HDMI) output.

    In the local market, Acer has maintained its No. 1 position in the notebook computer category for 10 consecutive years.  It accounts for a 30 percent share of the Philippine computer industry.

    Acer entered the Philippine market in 2003.

  • Singapore’s SoftPay Mobile buys Vietnam MPOS

    Singapore’s SoftPay Mobile buys Vietnam MPOS

    Singapore-based mobile point of sale (mPOS) provider SoftPay Mobile International has arranged to buy out Vietnam MPOS Technology.

    Vietnam MPOS customers include Mai Linh Taxi Group, one of the largest taxi groups in Vietnam, as well as insurance companies. Lazada Vietnam, the largest e-commerce group in the country, is also a customer.

    mPos has proven incredibly popular in Southeast Asia where a vast majority of people living in rural areas have no access to traditional banking infrastructure.

    With the advance of mobile technology, mPos devices such as SoftPay’s mobile terminal are able to take advantage of these devices to provide merchants anywhere with a full suite of options for receiving payments.

    “With this investment, SoftPay Mobile will be able to work closely with our new Vietnam MPOS company to further consolidate our market position as the leading mPOS company in Southeast Asia,” said Christopher Low, CEO of SoftPay Mobile.

    SoftPay Mobile is a venture-backed mPOS company with a presence in Vietnam, Malaysia, Singapore and Indonesia. Since its incorporation in late 2014, it has been aggressively pursuing expansion in Southeast Asia.

  • Singapore’s StarHub adds support for Apple Pay

    Singapore’s StarHub adds support for Apple Pay

    Singapore’s StarHub has introduced the ability for its customers to use Apple Pay for secure mobile payments.

    When customers use a credit or debit card with Apple Pay, the actual card numbers are not stored on the device, nor on Apple servers.

    Instead, a unique Device Account Number is assigned, encrypted and securely stored in the Secure Element on the device. Each transaction is authorised with a one-time unique dynamic security code.

    “Digital commerce is fast catching on with Singapore consumers, and we want to be at the forefront of enriching our customers’ lifestyles using technology,” StarHub’s head of business strategy Yeong Mun-Ling said.

    “Being among the first Apple Pay-enabled merchants in Singapore, we are pleased that customers can now conveniently tap to pay at StarHub Shops using their iPhone and Apple Watch,” said Yeong.

    In stores, Apple Pay works with iPhone SE, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus and Apple Watch.

    Online shopping in apps accepting Apple Pay can be authorized with the touch of a finger with Touch ID.

  • What’s In Store For CapitaLand Mall Trust’s Funan DigitaLife Mall?

    What’s In Store For CapitaLand Mall Trust’s Funan DigitaLife Mall?

    The iconic Funan DigitaLife Mall, which belongs to CapitaLand Mall Trust, will be closed officially on 1 July 2016 for redevelopment works that is expected to last for three years.

    The redevelopment will add about 388,000 square feet (sq ft) of space to the mall’s current gross floor area of 482,000 sq ft, leading to a total area of 870,000 sq ft. For perspective, that is almost the size of ION Orchard, one of the newer malls along the Orchard Road shopping belt.

    Currently, Funan DigitaLife Mall is well-known for its focus on the retail of IT products. In its new incarnation, it will become an integrated development.

    Although the redevelopment of properties is a common thing in Singapore, what’s interesting here is that CapitaLand Limited, the manager of CapitaLand Mall Trust, is seeking input from the public to find new concepts for the redevelopment of Funan DigitaLife Mall along the theme of “Play.Create.Live.”

    CapitaLand, together with The Straits Times, are inviting members of the public to submit ideas for their vision of the new Funan DigtaLife Mall to the #BeyondIT digital platform. The idea is to transform the property into a “creative hub” that will include a ‘mall of the future’ that will bring experiential retail to a whole new level in Singapore. The window for submissions will remain open until 31 May 2016.

    Funan DigitaLife Mall is an important asset for CapitaLand Mall Trust, contributing 4.3% of total gross revenue in 2015. As such, the closure of the property for the next three years might have some negative impact on the trust’s revenue stream.

    But, the transformation of Funan DigitaLife Mall is essential given the growing importance of e-commerce among consumers. That might also be the reason why CapitaLand is interested to upgrade Funan DigtaLife Mall into an integrated development that (1) allows people to work, play, and live, and (2) help set a new benchmark for experiential retail in the Garden City.

    Summary

    Will the redevelopment of Funan DigitaLife Mall start a new era for the retail industry in Singapore? And would an increase of more than 80% in floor space for the mall help boost future rental revenue in a significant manner for CapitaLand Mall Trust? These are interesting questions to ponder.

    But, first things first, with the public competition ending on 31 May, we might be able to get our first glimpse of the future of retail in Singapore soon.

  • Indonesia welcomes first Hilton Garden Inn

    Indonesia welcomes first Hilton Garden Inn

    Hilton Garden Inn, Hilton Worldwide’s upscale global brand of hotels, today announced its entry into Indonesia with the opening of Hilton Garden Inn Bali – Ngurah Rai Airport in Bali. Owned by PT. Anggada Duta Realty Tbk., the hotel brings 291 new rooms to the Hilton Garden Inn brand.

    ‘We are proud to open our first Hilton Garden Inn in Bali, Indonesia – one of the most popular business and leisure destinations – and welcome it to our global portfolio of over 665 hotels,’ said John Greenleaf, global head, Hilton Garden Inn. ‘We are committed to growing our presence in Asia Pacific and to providing a welcoming and dependable hotel experience for every guest, every time. Hilton Garden Inn Bali – Ngurah Rai Airport will do whatever it takes to ensure every guest to Bali is satisfied, or they don’t pay – that’s our Satisfaction Promise.’

    Only 500 meters away from the island’s international airport, Hilton Garden Inn Bali – Ngurah Rai Airport is situated at a prime location to offer travelers a great launch pad to discover Bali from the moment of arrival. Conveniently located at Jalan Legian, the hotel is approximately five kilometers’ drive away from the well-known Kuta beach precinct which boasts a wide array of retail, dining and entertainment options. Hotel guests arriving from the airport can expediently check in and immediately head out to Kuta, and the other famous enclaves such as Ubud, Nusa Dua and Seminyak, to explore the beauty of Bali.

    ‘Marking our fourth brand in Indonesia, the opening of Hilton Garden Inn Bali – Ngurah Rai Airport perfectly complements our existing portfolio in the country,’ said William Costley, vice president, Southeast Asia and India, Hilton Worldwide. ‘I am excited that Hilton Garden Inn has made its debut in this world renowned destination and am confident that the hotel will offer visitors to this vibrant island a peaceful and energizing stay experience.’

    Guests can dine on-property at The Garden Grille and Bar, which offers a full cooked-to-order breakfast and dinner, cocktails*, and evening room service. The Pavilion Pantry is open 24 hours and features a complete selection of salty snacks, sweet treats, cold beverages, and ready-to-cook meals.

    Outfitting to business purposes and MICE, the hotel also features a total of six small- to medium-sized meeting rooms, one multi-function hall, and one ballroom. Hilton Garden Inn guests will see why Life’s Better at the Garden through amenities and services offered at each location, including complimentary Wi-Fi throughout the hotel, 24-hour business center with Print Spots remote printing, a state-of-the-art fitness center, a bar and an outdoor pool.

    All 291 guest rooms boast the brand’s signature bedding featuring fresh, white duvets and crisp linens; a spacious and clutter-free work desk with an ergonomic desk chair; and an in-room ‘hospitality center’ with a mini fridge and coffee/tea maker.

    Hilton Garden Inn Bali – Ngurah Rai Airport participates in Hilton HHonors the only hotel loyalty program that allows members to earn Points & Miles on the same stay and No Blackout Dates on reward stays. To celebrate the hotel’s opening, Hilton HHonors members will receive Double Points per stay on the best available rate through stays completed between May 1 and July 31, 2016. HHonors members always get the lowest price with its Best Price Guarantee, along with HHonors Points, free Wi-Fi, digital check-in and no booking fees only when they book directly through Hilton.

  • Hong Kong’ s New World carves a retailer niche in Tsuen Wan with D.Park for children

    Hong Kong’ s New World carves a retailer niche in Tsuen Wan with D.Park for children

    Dwindling footfalls and intense competition in the Hong Kong retail market is prompting developers of shopping malls to tap unexplored areas for growth.

    New World Development has gone a step further and is using its revamped D.Park shopping mall in Tsuen Wan to tap the niche children’s market. The group has launched Multiple Intelligence Kids Malls targeting children under the age of 12, eight years after it introduced the K11 art mall concept in Tsim Sha Tsui.

    Adrian Cheng Chi-kong, executive vice chairman of New World, said the D.Park in Tsuen Wan will be the first mall in Hong Kong that will operate under the concept of “playing, learning and retailing” under one roof.

    “In Hong Kong, there is not enough spaces for (kids) to play and to learn. We see it as a demand, and therefore, we decided to create the world’s first children’s mall with a theme park and a multiple intelligence mall,” said Cheng.

    Although the government has projected that the number of children under the age of 15 will decrease from 11 per cent in 2014 to 9 per cent in 2064, industry experts believe that parents will not cut their spending on kids.

    Hong Kong’s population is estimated to reach 7.81 million in 2064, from 7.24 million in mid-2014, according to the Census and Statistics Department.

    The 630,000 square feet D.Park has set aside 40,000 square feet for the Multiple Intelligence Zones which will offer a series of ‘experience’ courses for children under the age of 12. In addition, it has also teamed up with 100 educational institutions and international educational groups to offer 1,000 courses for children of various age groups.

    “As we are the pioneers, we don’t see any competition,” Cheng said. New World has invested HK$700 million to revamp the mall since 2012. Rental income has increased by more than 30 per cent since the newly renovated mall was opened in January, with visitor footfalls reaching around 3 million per month.

    Jeannette Chan, regional director of the retail department at JLL said the decline in the number of children will have a limited impact on the market.

    “Parents prefer saving money on themselves, but never for children. They want to give them the best always,” she said.

    Such thematic malls will be hard for other landlords to copy as it needs a huge area and other related facilities, she said.

    Developers have already started becoming aggressive in areas like Tsuen Wan, which has a sizable number of malls. The area already has Sino Land’s City Walk and Sun Hung Kai Properties Tsuen Wan Plaza.

    Helen Mak, head of retail service at property consultant firm Knight Frank said Tsuen Wan has been gaining ground with retailers as an increasing number of extended families have moved back to the area after the opening of West Tsuen Wan Station.

    “The better infrastructure has transformed the area from an old district into an area with more new residential projects and created demand for children facilities,’ she said.

    Cheng said the concept would be expanded to mainland China with Wuhan likely to be the first city to have a children’s mall.

    “In China, about 13 million couples get married every year and this creates ample potential for future development,” he said.

  • Why Retailers Should Care About Google’s Eddystone Beacon Upgrade

    Why Retailers Should Care About Google’s Eddystone Beacon Upgrade

    Beacons have been mired in a no man’s land of emerging technologies ever since they came onto the scene, and their lethargic progress can’t be chalked up to any single deficiency. Developers don’t know all their use cases; retailers aren’t quite sure how to deploy them; shoppers can’t trust that the push notifications aren’t collecting information that’s only sent back to the merchant in question.

    At the very least, Google’s latest upgrade to its Eddystone platform promises to address that last one.

    Google — or Alphabet as the kids say these days — announced a new security protocol for its beacon format on Thursday (April 14) that goes by the name of Ephemeral IDs (EID). While that’s not a very sexy sentence for merchants on the hunt for new ways to create sticky experiences for in-store customers, the technology behind the EID protocol might.

    Instead of previously available security standards that variously had sensors and devices automatically and periodically scan their environments for all potential communicable nodes, EID uses a more targeted and personal approach. Sensors on the platform broadcast encrypted keys that autonomously change as frequently as every other second, depending on the owner’s preference, and only devices with access to that same platform can decrypt the key. Without proper access, there’s no way to unscramble the eight-bit identifier code and no way for snoopers to eavesdrop on digital conversations.

    Best of all, since the EID changes so often, Google says that there’s little to no chance it can be falsely reproduced or the signal tracked over time.

    While this still might not be enough to get retailers’ motors going, it’s important to note that EID protocols don’t require consumers to authorize apps or verify that the inanimate beacon is communicating the right information to the right users; during installation, retailers set the access parameters themselves. Yossi Matias, vice president of engineering at Google, told Wired that this EID update achieves something in beacon technology that’s eluded researchers from the outset: enhanced security without increased friction.

    “It’s very easy to provide security layers which compromise the user experience,” Matias said. “These are very easy to deploy from a technology point of view and are very bad experiences. The real challenge from a technology perspective is how to keep things simple but also add a security layer on top of everything.”

    The Eddystone EID protocol is already seeing some real-world use. Google touted how in Hong Kong, the part-art studio, part-retail mall K11 is employing EID-upgraded beacons to deliver information on installations and targeted promotions as soon as customers come within a certain range of sensors. Stateside, Washington, D.C.-based Monumental Sports has rolled out Eddystone’s newest update to sensors all over the Verizon Center, allowing personalized updates on seat upgrades and secure transactions within a crowded (both physically and digitally) 18,000-seat stadium.

    Matias himself has seen success with a somewhat new use case for beacons: personal belongings tracking.

    “As we started this project, my favorite use case was the suitcase, since I travel so much,” he told Wired. “You can think about many benefits; my favorite one was getting a notification once it’s near the carousel, so I don’t need to waste time watching other bags … But the question is: How can I do that knowing that I’m the only one that can recognize my suitcase and that it’s not recognized by anyone else’s mobile device?”

    It’ll likely take time to build up confidence in both consumers and retailers that a technology they can’t see is actually doing a better job of securing their data than all the previous architectures that have promised the same thing. But if beacons are ever going to work in the brick-and-mortar world, EID doesn’t seem like such a bad place to start.

    Or, in the case of beacons: a place to start again.

  • Orchard Road landlords reeling as key retailers exit

    Orchard Road landlords reeling as key retailers exit

    More shops are moving to the suburbs.

    More retailers are opting to vacate their prime spaces in Orchard Road and move to the heartlands instead, according to a report by CBRE.

    This trend exacerbates the problems ailing Singapore’s retail leasing scene, which has been hard-hit by a decline in both tourist and local spending.

    “As part of cost saving measures, more established retailers have opted to relocate out of prime corridors to secondary corridors, especially in the Orchard Road sub-market,” CBRE said in a report.

    Although exits have weighed on rents, CBRE noted that freeing up prime space has allowed landlords to pursue retailers seeking flagship space.

    “Demand is likely to stay patchy with retailers expected to be even more discerning about store location and openings as their operations evolve to include more retail channels. This does not bode well for overall occupancy with more supply dude to complete from now till 2019,” CBRE said.

  • Cortina opens South East Asia’s biggest Patek Philippe boutique

    Cortina opens South East Asia’s biggest Patek Philippe boutique

    The current downturn in the luxury watch business is not stopping Cortina Watch from pressing on with its expansion plans.

    Last week, Singapore’s second-biggest watch retail chain officially opened South-east Asia’s biggest Patek Philippe boutique in ION Orchard, Singapore’s premier shopping mall. Later this year, Singapore’s biggest Rolex shop run by Cortina will also open its doors at Marina Square.

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    “It’s all about location, opportunity and timing,” Cortina’s chief operating officer Jeremy Lim explains. “If we (had) worried that business is bad, then we wouldn’t have gotten this location,” he says of the Patek Philippe boutique in ION. “This kind of location doesn’t come all the time.”

    The Patek Philippe boutique in ION came just over a year after Cortina pumped S$4 million to unveil the world’s biggest Patek Philippe boutique in Taipei 101, a landmark building at the heart of Taiwan’s capital. It was conceived three years ago with the blessing of Patek Philippe’s president Thierry Stern.

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    Cortina, which both its sales and net profits fell in the first nine months of its financial year ending March this year, operated a smaller Patek Philippe boutique in ION then. After looking around the shopping mall and found it to be a good location, Mr Stern agreed that Patek Philippe should have a bigger presence there.

    The new 265.48 square metre boutique, over four times bigger than Cortina’s first Patek Philippe boutique at ION, is an extension of the earlier boutique first opened in 2009. The bigger space offers customers more personal service and a better showcase of the Swiss watch brand’s coveted timepieces.

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    Cortina, which also operates a Patek Philippe boutique in Marina Bay Sands, spent an estimated S$2.5-3.0 million renovating and remodelling the boutique, which has the novelty of having a “private” door for discreet and busy customers.

    The work on expanding the boutique took four months to finish, but the boutique only opened recently because Cortina had to wait for the leases of the adjoining space, occupied by other tenants, to expire before it could move in.

    The new Patek Philippe boutique in ION came when the dip in global sales of Swiss luxury timepieces last year, the first yearly drop since the 2009 recession, might have finally caught up with Singapore.

    While the export of Swiss watches worldwide slipped 3.3 per cent in 2015 to 21.5 billion Swiss francs (S$30.7 billion), shipments to Singapore still rose one per cent to 1.13 billion Swiss francs. But the latest numbers show retail orders of Swiss watches in Singapore, one of the 10 biggest markets for luxury timepieces, plunged 22.6 per cent in January this year – the second-biggest fall in the top 10 markets.

    “It would be a lie if I tell you we’re not affected,” Patek Philippe’s commercial and marketing director Jerome Pernici says.

    While 2015 was “the best year ever” for Patek Philippe, arguably the top Swiss luxury watchmaker, Mr Pernici discloses that this was largely in the first three quarters of the year. “The last quarter was more difficult and definitely 2016 will be challenging. We know it,” he says.

    Yet Patek Philippe, which celebrated its 175th anniversary last year, has weathered many crises in the past and came out of them stronger, Mr Pernici says.

    “We keep looking at the long term. I don’t know how long (this downturn) will be but once the market recovers, we will be ready.”

    The Rolex shop Cortina is working on will be the listed company’s single biggest project ahead, involving 5,500 square feet of space for watch displays and events. Renovation costs alone could work out to around S$4 million.

    Cortina, which also carries other brands such as Vacheron Constantin, Omega, Longines and Jaeger LeCoultre, is also likely to refurbish its multi-brand outlet at Raffles City this year.

    Last year, the watch retailer opened a S$2 million multi-brand boutique at The Capitol, a luxury hotel and shopping development. At the same time, its Paragon outlet grew from 2,000 to nearly 3,000 square feet.

  • Why Is Apple Opening More Retail Stores in Emerging Markets?

    Why Is Apple Opening More Retail Stores in Emerging Markets?

    Apple continues to remain optimistic about China despite the country’s economic slowdown. As a result of this optimism, Apple plans to open a number of retail stores in emerging markets such as China and India. Apple had 28 stores in China through the end of 2015, but it plans to add 12 more by mid-2016.

    In India, Apple had depended on subdistributors for the sale of its products until now. However, Apple has sought approval from the Indian government to open its own retail stores in India.

    Apple considers India to be an important market in the coming days, as the country is now the second-largest smartphone market in the world after China. Apple’s revenues in India grew by a healthy year-over-year (or YoY) rate of 38% in the quarter ended December 2015.

    Percentage of users buying iPhones from Apple US retail stores declining

    India has some positive macroeconomic factors that make it an attractive market. It is one of the fastest-growing economies with a huge young population. According to Apple’s CEO, Tim Cook, “The population of India is incredibly young. The median age there is 27. I think of the China age being young, at 36, 37 and so 27 is unbelievable. Almost half the people in India are below 25. And so I see the demographics there also being incredibly great for a consumer brand and for people that really want the best products.”

    The focus on retail in emerging markets is big for Apple, but it’s the opposite in the US. According to a report, citing research from Consumer Intelligence Research Partners, users are increasingly buying iPhones from telecom providers such as Verizon, Sprint (S), and AT&T (T) rather than its own stores. The above chart shows this trend. The main reason for this trend is that these providers offer consumers attractive leasing, installment plans, and exchange offers.

    Apple commands only 2% share of India’s smartphone market

    In the previous part of this series, we discussed the growing focus by Apple on India. According to Counterpoint, India recently overtook the US to become the second-largest smartphone market, behind only China. However, Apple still only commands a 2% share in India’s smartphone market.

    According to that report and as the chart below shows, Samsung led the Indian smartphone market last year, with Micromax, Intex, Lenovo, and Lava taking the up the remaining four positions among the top five players in this market. Microsoft lost its place among the top five players in this market due to the declining popularity of the Lumia line of smartphones.

    Apple Aims to Increase Penetration of India’s Smartphone Market

    Apple’s initiatives in India have yet to bear fruit

    Apple released the low-cost iPhone SE in March 2016, accompanied by high expectations. It released this smartphone in India in early March, but it has so far failed to garner much interest from users. The problem with the iPhone SE is that although it costs $430 in the US, it is sold at the higher price of $586 in India.

    iPhones cost more in India because Apple currently depends on third-party distributors to sell the devices in India, adding their commissions to the phone’s price. However, as discussed in the previous article, Apple plans to open its own stores in India, which could help bring down the prices of iPhones in India going forward.

    This isn’t the first time Apple has launched a cheaper version of the iPhone. In 2013, Apple launched the iPhone 5C at around $500.

    In 2015, Apple announced that it would slash the price of the iPhone 5S from $665 to $370, according to a report from the Times of India. However, all these efforts have still not helped Apple’s penetration of the Indian smartphone market. In our view, Apple would have to do much more to achieve that goal.