Tag: 11street

  • ‘Pokemon Go’ boosts local businesses in Sokcho

    ‘Pokemon Go’ boosts local businesses in Sokcho

    South Korean retailers are capitalizing on the explosive popularity of Nintendo’s augmented-reality mobile game “Pokemon Go” with new products and services targeting local Pokemon game enthusiasts and fans.

    From a sudden rise in consumer spending at select Pokemon-appearing cities in Korea to the launch of Pokemon-inspired hotels, tour packages and goods, the smash-hit game appears to be leaving a notable imprint on the local retail sector.

    Pikachu is surrounded by children during a Pokemon festival in Tokyo on July 18

    “Pokemon Go,” produced jointly by Nintendo and U.S.-based Google spinoff Niantic, Inc., is a GPS-based mobile game that has users running through real-life locations to discover and collect virtual monsters, such as the all-famous Pikachu, via their smartphones.

    Though the game has yet to officially launch in Korea, it has been operational in parts of the country, including Sokcho of Gangwon Province since mid-July and most recently parts of Ulsan and Busan, where the game’s GPS signal is active due to technical glitches.

    Eager to play, thousands of avid Pokemon fans here have been flocking to such locations in the past few weeks, boosting business at local retailers in the region and prompting online retailers to introduce an array of Pokemon-inspired products.

    A sign welcoming Pokémon Go players hangs inside at a convenience store inside Sokcho, Gangwon Province, one of the few cities in Korea where the mobile game is active.

    Among the biggest beneficiaries are convenience stores in Sokcho which have been enjoying a sudden sales boom thanks to peaking demand for cell phone battery charging services as well as portable battery chargers.

    CU, the nation’s top convenience store operated by BGF Retail, said its outlets in Sokcho saw their sales from July 11-17 almost double compared to the previous week, thanks to the legions of “Pokemon Go” players in the area.

    During the period, sales of “battery charging” services at CU stores in Sokcho rose by 388 percent from the week before while sales of small electronic devices including portable batteries and earphones rose by 82.4 percent, BGF Retail said.

    A smartphone case featuring Pikachu on sale at Gmarket (Gmarket)

    Game players in Sokcho have been frequenting convenience stores in the area to rest and stock up on necessities such as ice, ice cream and water to fight the summer heat as well, boosting the stores’ daily sales, a CU official said.

    Joining other smaller businesses which have embraced unique forms of “Pokemon Go” marketing, discount supermarket chain E-mart’s Sokcho branch said it has begun offering free ice water to “Pokemon Go” players who capture a Pokemon on its premises.

    Targeting Sokcho-bound travelers, scores of mobile-commerce companies including Ticket Monster, 11st Street, Gmarket and Auction began organizing day-trip bus services from Seoul to Sokcho starting from July 12.

    The Haeundae Grand Hotel in Busan and Pokémon Korea celebrate their partnership during a ceremony held at the hotel on July 21. The hotel is offering diverse Pokémon-themed rooms, merchandise and eateries this summer as part of its joint promotion with Pokémon Korea.

    Meanwhile in Busan, the beachside Haeundae Grand Hotel has partnered with Pokemon Korea Co., in charge of all Pokemon merchandising in Korea, to offer specialized Pokemon-themed rooms, merchandise and eateries that tug at the hearts of local fans.

    Reflecting Pokemon’s resurgent appeal, sales of Pokemon-related toys, stationery and mobile accessories have surged as well. 11st Street saw sales of Pokemon items during July 11-17 rise by 57 percent compared to the previous week while Ticket Monster said sales of such products rose by 211 percent during the same time frame.

    Online retailer 11st Street is even holding a promotional event inspired by “Pokemon Go” — dubbed the “11Mon Go,” in which users can find and collect “11Mon” character while shopping on the website. Those who collect all the characters are eligible for prizes including round-trip bus tickets from Seoul to Sokcho, according to 11st Street.

  • Korean retailers ride on ‘Pokemon Go’ craze

    Korean retailers ride on ‘Pokemon Go’ craze

    South Korean retailers are capitalizing on the explosive popularity of Nintendo’s augmented-reality mobile game “Pokémon Go” with new products and services targeting local Pokémon game enthusiasts and fans.

    From a sudden rise in consumer spending at select Pokémon-appearing cities in Korea to the launch of Pokémon-inspired hotels, tour packages and goods, the smash-hit game appears to be leaving a notable imprint on the local retail sector.

    “Pokémon Go,” produced jointly by Nintendo and U.S.-based Google spinoff Niantic, Inc., is a GPS-based mobile game that has users running through real-life locations to discover and collect virtual monsters, such as the all-famous Pikachu, via their smartphones.

    Though the game has yet to officially launch in Korea, it has been operational in parts of the country, including Sokcho of Gangwon Province since mid-July and most recently parts of Ulsan and Busan, where the game’s GPS signal is active due to technical glitches.

    Eager to play, hundreds of avid Pokémon fans here have been flocking to such locations in the past few weeks, boosting business at local retailers in the region and prompting online retailers to introduce an array of Pokémon-inspired products.

    Among the biggest beneficiaries are convenience stores in Sokcho which have been enjoying a sudden sales boom thanks to peaking demand for cell phone battery charging services as well as portable battery chargers.

    CU, the nation’s top convenience store operated by BGF Retail, said its outlets in Sokcho saw their sales from July 11-17 almost double compared to the previous week, thanks to the legions of “Pokémon Go” players in the area.

    During the period, sales of “battery charging” services at CU stores in Sokcho rose by 388 percent from the week before while sales of small electronic devices including portable batteries and earphones rose by 82.4 percent, BGF Retail said.

    Game players to Sokcho have been frequenting convenience stores in the area to rest and stock up on necessities such as ice, ice cream and water to fight the summer heat as well, boosting their daily sales, a CU official said.

    Joining other smaller businesses, discount supermarket chain E-mart’s Sokcho branch has reportedly begun offering free ice water to “Pokémon Go” players who capture a Pokémon on its premises.

    Targeting Sokcho-bound travelers, scores of mobile-commerce companies including Ticket Monster, 11st Street, Gmarket and Auction began organizing day-trip bus services from Seoul to Sokcho starting from July 12.

    Meanwhile in Busan, the beachside Haeundae Grand Hotel has partnered with Pokémon Korea Co. to offer specialized Pokémon-themed rooms, merchandise and eateries that tug at the hearts of local fans.

    Reflecting Pokémon’s resurgent appeal, sales of Pokémon-related toys, stationary and mobile accessories have surged as well. Online retailer 11st Street saw sales of Pokémon items rise by 57 percent during July 11-17 compared to the previous week, while Ticket Monster said sales of such products rose by 211 percent during the same time frame.

    11st Street is even holding a promotional event inspired by “Pokémon Go” — dubbed the “11Mon Go,” in which users can find and collect “11Mon” character while shopping on the website. Those who collect all the characters are eligible for prizes including round-trip bus tickets from Seoul to Sokcho, according to 11st Street.

    By Sohn Ji-young

  • 11street Academy is the First E-commerce Certification Programme in Malaysia

    11street Academy is the First E-commerce Certification Programme in Malaysia

    11street (www.11street.my), one of the largest online marketplaces in Malaysia, launched ‘11street Academy’, the first ever e-commerce certification programme in the nation, targeting to help at least 1000 sellers and entrepreneurs to grow their businesses online.

    According to Hoseok Kim, Chief Executive Officer of 11street, this initiative aims to impart every facet of e-commerce knowledge to help sellers expand their online businesses. “We have been receiving overwhelming response to 11street’s existing and basic training courses, which is an introductory level of e-commerce training session for the past one year. Majority of our sellers who took up the basic courses has purportedly reported a hike in month-on-month sales.”

    “As a result, they have been yearning to deepen their knowledge in e-commerce to explore untapped opportunities in hopes of maximizing their online businesses. Hence, with the launch of 11street Academy, we will be offering up to advance level of e-commerce-related education to reinforce many more local sellers with in-depth knowledge, expertise and know-hows to achieve significant growth and success in e-commerce,” Kim added.

    Photo 1_Low Res

    11street Academy will kick start by offering a well-structured education program with a comprehensive syllabus to enhance sellers with state of art knowledge. This includes essential marketing skillsets offered by our partners, Google AdWords and Facebook, which allow online sellers to proceed to the next level as the market matures while fulfilling their drive in finding more effective ways to excel in e-commerce.

    Kim further shared, “Working hand-in-hand with Malaysia Digital Economy Corporation (MDEC), Google AdWords and Facebook, we are committed to fuel the success of Malaysian online sellers by providing top-notch e-commerce trainings offered only by industry leaders in which we strongly believe will help our sellers’ businesses bloom and generate greater revenue.”

    “11street Academy’s strategic collaboration with the partners, including MDEC is the forefront of an emerging informative e-commerce community, which intends to empower Malaysian SMEs and entrepreneurs to grow their business, and coherently boost the economic growth in Malaysia,” said Chief Executive Officer of MDEC, Datuk Yasmin Mahmood.

    Denise Gamo, Head of SMB Marketing at Google Malaysia also said, “According to Google’s Consumer Barometer study, Malaysia is a mobile-first nation with a 70% smartphone penetration and 1 in 3 Malaysians exclusively using their mobile device to access the Internet. By attending the workshop, the audience will better understand Malaysia’s digital landscape, consumer behaviours and learn about platforms such as Google My Business and Google AdWords on Search, YouTube, and on the Display Network. With these, the sellers will be geared with knowledge, tools and online presence that is crucial in reaching their potential customers.”

    Facebook will provide custom Blueprint Training that will include extensive e-learning modules, offering sellers an opportunity to learn more effective ways to leverage Facebook advertising to drive real business results.

    Sandhya Devanathan, Group Head of e-commerce, Retail, Financial Services and Travel, for Facebook in Southeast Asia added that, “Mobile News Feeds are the new storefront for retailers looking to reach Southeast Asia’s mobile first consumers. We know that 94% of Malaysians discover products and brands on Facebook while 62% make a purchase after discovery. There’s an unprecedented opportunity for businesses in Malaysia to connect with the 18 million people on Facebook – 94% of them connecting through mobile devices. We’re committed to helping support and educate partners similar to these workshop sessions that will ultimately help e-commerce companies in Malaysia build and grow their businesses.”

    Apart from the basic syllabus, the advanced courses established under 11street Academy will also cover a large breadth of topics such as ‘Marketing, Advertising & Promotion’, ‘Shipment & Inventory Management’, ‘Product Photography – Theory & Practical’, ‘Sale & Online Supply Chain Management’ and many more.

    Learning the Ropes of E-commerce with 11street

     With no fees required, 11street Academy will be opened to all Small and Medium Enterprises (SMEs), businesses owners, and individual online sellers aged 18 and above and it only targets 100 participants per batch every month.

    Participants are required to attend 5 classes to complete the full course within 4 weeks. To graduate with certification, attendees are required to pass its qualification exam, complete the given assignments with a set minimum class attendance.

    The certification programme is open for registration from 16 May 2016 onwards on a first come, first served basis, whereby shortlisted candidates will be informed via email. For those who are interested, please register at https://bit.ly/registeracademy.

    Kim also shared, “11street Academy is our long term commitment to build a strong seller ecosystem because we value their contribution and we view sellers as the strongest support to the evolution of entire e-commerce market when it comes to providing the best products and services to local consumers. The programme is scheduled to operate for at least 12 months and shall be extended as we foresee an overwhelming response from our sellers.”

    “By supporting them to grow via the most recent 11street Academy’s e-commerce certification programme, we hope that our sellers will be able to grow their businesses and increase sales by implementing effective online retailing strategy and practices,” Kim concluded.

  • 11street Brings Shocking Deals to Life

    11street Brings Shocking Deals to Life

    11street, Malaysia’s most exciting e-mall celebrates its one-year anniversary by bringing 11street’s Shocking Deals to Life, a carnival-themed celebration that shares the joy of saving and shopping online, as a gesture to thank Malaysian consumers for their tremendous support since its launch on 11th April 2015.

    11street’s CEO, Hoseok Kim shared that moving forward, 11street aims to continue grow its customer base and enhance existing users’ experience with its recently renewed Shocking Deals* section optimized on mobile app with greater variety to curb the economy downturn.

    Photo 1

    “Malaysians are known to be prudent and are always on the lookout for greater value for money. Backed by the promise of lowest price guaranteed, which is an online offer only by 11street, we enhanced our shocking deals section with new features to make online shopping easier and to meet the purpose of helping Malaysians in savings. This includes mobile app exclusive deals with significant mark-down and discounts, top 100 hot selling deals, new sorting capability that reveals free shipping items, and more,” Kim added.

    Unveiled Xpax’s Reload Savings for Magic SIM

    11street also announced another shocking deal in collaboration with Xpax, the main prepaid brand for youth under Celcom Axiata Berhad and launched the unbeatable Year-long Exclusive 10% Reload Savings, where new Magic SIM customers will get to enjoy more credit with this amazing Shocking Deals during its 1st birthday carnival.

    Kim said, “11street constantly look for the best deal in town to offer its customers, and this timely collaboration comes in handy to help Malaysians save more.  Sharing the same view, both 11street and Xpax are committed to provide high quality products and services to Malaysians at competitive prices.”

    During the event, Zalman Aefendy Zainal Abidin, Chief of Sales and Marketing Officer, Celcom Axiata Berhad highlighted, “Prepaid users are the larger segment of our customer base, and understanding the market preference, we want to ensure that only the best deals and services are brought to our customers. We continuously seek for channels to extend our reach to the users, either existing or potential.”

    “Being on board 11street will expand the avenue further for our customers to obtain our product. Via this channel, we are keen to create more demand for Magic SIM from Xpax, the prepaid product with more credit, more internet, as well as adding on more subscribers to our prepaid customer base.  Furthermore, the yearlong promotion on reload savings will benefit our customers greatly,” he added.

    The new Magic SIM purchased through the 11street app will allow customers to get 10% discount on every reload at 11street for the next 12 months.

    Introduced 11street’s New Brand Ambassadors – Zizan Razak and Elizabeth Tan

    Apart from the exclusive reload savings promotion launch, the two new brand ambassadors, Zizan Razak, prominent local actor-cum-entertainer and Elizabeth Tan, Malaysia’s YouTube sweetheart-turned-singer made their first appearances at 11street’s anniversary celebration.

    Photo 4

    “Even though we’re only one, our dream to reach out for the stars are exactly why we chose to welcome Elizabeth and Zizan into our growing family. They are the key to unlock our journey as we move closer to understand Malaysians in order to cater to their shopping needs and wants.”

    “Looking at both Zizan and Lizzy, a young and dynamic brand like 11street could very well relate to their boundless youth and energy that exuberates through their passion and enthusiasm to take the bulls by the horns. Honing these positive vibes, we believe the duo will bring 11street to greater heights and be loved by all Malaysians as much as they are now,” Kim added.

    Photo 2

    While enjoying the fun-filled carnival of all things shocking that includes fun games, coupons, and activities, six lucky “Fly high LIKE A STAR with 11street” contest winners were announced during the event. These lucky winners won the chance to experience an unforgettable helicopter ride followed by an intimate dinner session with the 11street’s brand ambassadors, Zizan and Elizabeth.

    Along with this, as a treat to 11street’s loyal app consumers, 11street has also officially launched the ‘11 Days of Shocking Giveaways’ with irresistible deals at lowest price. During the 11 Days of Giveaways campaign, Shocking coupons will be available every day for popular brands, including BHPetrol, Caring Pharmacy, Laneige, Melissa Shoes, OPPO, Seagate, Tefal, TGV and more. The 11 Days of Shocking Giveaways will definitely mesmerise Malaysians as 11street celebrates its 1st year anniversary with all things shocking!

    Photo 6

  • Central Market signs up to 11street Malaysia

    Central Market signs up to 11street Malaysia

    One of Kuala Lumpur’s oldest and most famous markets for cultural items and handcrafts is about to have an online sales outlet, through 11street Malaysia.

    Central Market has signed a memorandum of understanding with the online marketplace to make its retailers’ offerings available. This will enable customers anywhere to browse and buy products from Central Market’s diverse mix of retailers, including home and living, fashion, sports and leisure, electronics and even groceries.

    11street - Central Market 2

    “This strategic collaboration will enable a business that started in the 19th century to make its products available across the country through a 21st-century medium,” says 11street CEO Hoseok Kim. Dating back to 1888, the market has 300 tenants and has become a landmark for souvenir shopping.

    “Collaborating with 11street has been a fantastic development for us,” says Central Market complex manager Cheong Wai Mun. “One of the secrets of Central Market’s unbroken track record of success has been its location within the heart of Kuala Lumpur. Being close to a public transportation hub has also helped make it a major attraction for both tourists and Malaysians. Now, with the brand new presence on 11street, Central Market has broken its reliance on geography.”

    Market tenants have welcomed the move.

    “All of Central Market’s tenants will benefit from the solid marketing support 11street offers its clients,” says Kim. “That includes education and training programs that cover effective product listing, digital content strategy, integrated online marketing, and photography.”

    To mark the launch, a series of promotional offers and discounts of nearly 40 per cent will be offered by Central Market tenants on 11street until next February.

    New ambassadors

    Meanwhile, 11street has announced that actor/entertainer Zizan Razak and YouTube singer Elizabeth Tan will be its brand ambassadors this year.

     

    11street ad

    They will make their first appearance at 11street’s first anniversary celebrations, at Nu Sentral Shopping Centre in Kuala Lumpur on April 11. Also attending will be celebrity influencers Intan Ladyana and Atikah Suhaime. will present to the jubilant birthday celebration.

    During the event, 11street will be announcing its collaboration with Xpax, a prepaid brand for youth under Celcom Axiata.

    Leading up to the event, 11street is running on-site promotions from April 1, with discount coupons for customers. There is also a contest with a helicopter ride followed by a dinner with Razak and Tan as a prize.

    Established in Korea in 2008, 11street has 400,000 sellers serving more than 30 million consumers worldwide.

  • “11street’s Shocking Deals Come to Life”

    “11street’s Shocking Deals Come to Life”

    With intentions to localise and grow the business, 11street (www.11street.my), one of the largest online marketplaces in Malaysia, will be forming strategic alliances with Celcom as part of the company’s business expansion plans this 2016 with key focus on its revamped shocking deals section and enhanced online shopping mobile app .

    As 11street marks its first full year of business operation this April, the e-commerce giant would like to announce its latest synergy with Celcom at the media conference, tackling the following topics:

    • What is Celcom’s prepaid expansion strategy? How would 11street fit into the plan and vice versa?
    • How could Celcom grow its prepaid subscriber base through an e-commerce strategy?
    • How could the collaboration with Celcom benefit and impact 11street’s business?
    • What are the other 11street’s business expansion plans to Malaysianise the brand?

    Present at the conference is Mr Hoseok Kim, CEO of 11street who will be accompanied by the Chief Marketing & Sales Officer of Celcom Axiata, Zalman Aefendy Zainal Abidin. With this, we would like to cordially invite you to 11street’s Shocking Deals Come to life media conference as the leader in Malaysia’s e-commerce and telco industry discloses their strategies to localise and grow its business in 2016.

    Apart from that, 11street will be officially unveiling their new brand ambassador Zizan Razak, prominent actor-cum-entertainer and Elizabeth Tan, Youtube sweetheart-turned-singer, with irresistible deals through 11street’s 11 Days of Shocking Giveaway.

     

  • Central Market and 11street Take 19th Century Malaysian Handicrafts Online

    Central Market and 11street Take 19th Century Malaysian Handicrafts Online

    Online marketplace 11street (www.11street.my) and Central Market, one of Kuala Lumpur’s oldest and most famous centres for Malaysian culture and handicrafts products, have signed a Memorandum of Understanding (MoU) to make the historic venue’s offerings available to customers online.

    Customers throughout the country can now browse and buy a huge variety of products from Central Market’s diverse mix of retailers, ranging from home & living, fashion, sports & leisure, electronics and even groceries. 

    “This strategic collaboration will enable a business, which began life in the 19th century to make its products available to consumers across the country through a state-of-the-art 21st century medium,” said Hoseok Kim, Chief Executive Officer of 11street during the signing ceremony.

    Central Market has a rich history that dates back nearly 130 years to 1888. It currently hosts a total of 300 tenants and has become a landmark for souvenir shopping as well as an iconic opportunity to sample some of the finest aspects of Malaysian culture.

    “Collaborating with 11street has been a fantastic development for us. One of the secrets of Central Market’s unbroken track record of success has been its location within the heart of Kuala Lumpur. Being close to a public transportation hub has also played a role in making it a major attraction for both tourists and Malaysians alike,” Cheong Wai Mun, Complex Manager of Central Market.

    “Now, with the brand new presence on 11street, Central Market has broken its reliance on geography. Retailers can focus on doing what they do best – offering an incredible range of artistic and exciting products as well as services at attractive prices – to a wider group of audience,” Cheong said.

    The move has been warmly welcomed by Central Market’s tenants. One of them is Gadis Manis Malaysia, a brand that promotes Malaysian’s cultural diversity, with products such as bags, t-shirts, tableware, stationary and aromatic oils inspired by Malaysia’s nature, architecture and cultures.

    “I founded Gadis Manis in 2008 after moving to Malaysia and falling in love with the cultures diversity. I’m confident that partnering with 11street will add a new dimension to the business. I look forward to introducing my unique creations to a hugely expanded online customer base,” said founder, Florence Lambert Lee.

    Staying under the same roof, Wau Tradisi, a traditional handicraft shop that sells homemade Wau, congkak, gasing, wayang kulit and many more takes part on welcoming the collaboration. Wau, a uniquely designed Malaysian kite is a tradition inherent to the culture of Eastern States of Malayan Peninsula residents, such as Kelantan and Terengganu. Whereas congkak, gasing and wayang kulit are the traditional Malay games that have a century of history. 

    Expressing the happiness, Sarimah, founder of Wau Tradisi said, “E-commerce is universal nowadays, I’m glad that both Central Market and 11street make the effort to promote Malaysia culture by having our traditional items sold at 11street. With the combination between traditional products and modern online marketplace, I believe we can continue to carry on and bring our culture to more people, and even the future generation.”

    Other than Gadis Manis and Wau Tradisi, the list of enthusiastic tenants also includes Borneo Pearl, which sells hand assembled jewellery pieces using pearls cultured in Sabah, and the Coconut Shop, which offers a wide range of products crafted from coconuts.

    “All of Central Market’s tenants will benefit from the solid marketing support that 11street offers to its customers in order to make their online businesses a success. That includes education and training programs which covering effective product listing, digital content strategy, integrated online marketing, and photography,” Kim added.

    In conjunction with the new launch, a series of Central Market’s promotional offers and discounts that are close to 40% will be available on 11street until 24 February 2017.

  • Zizan Razak and Elizabeth Tan are the new faces of 11street!

    Zizan Razak and Elizabeth Tan are the new faces of 11street!

    Underlining its intent to localise and grow its business in Malaysia, 11street (www.11street.my), Malaysia’s most exciting e-mall, today announced Zizan Razak, prominent local actor-cum-entertainer and Elizabeth Tan, Malaysia’s YouTube sweetheart-turned-singer as its new Brand Ambassadors for 2016.

    “As we turn one in April, we felt it was necessary to have two youthful, engaging, and exciting Malaysians to better connect with our customers and community moving forward. Both Zizan and Elizabeth share these qualities and we are delighted to have them represent our brand in 2016,” said Hoseok Kim, CEO of 11street.

    They will both be officially unveiled and make their first appearance at 11street’s 1st Anniversary celebration, themed ‘11street’s Shocking Deals Come to Life’! The online marketplace invites all Malaysians to join the party – a fun-filled carnival with games, goodies and coupons to be given away.

    It will take place on April 11(Monday) from 11:00am to 7:30pm at NU Sentral Shopping Centre, Kuala Lumpur. Well-known celebrity influencers, such as Intan Ladyana and Atikah Suhaime will present to the jubilant birthday celebration. During the event, 11street will also be announcing its collaboration with Xpax, the main prepaid brand for youth under Celcom Axiata Berhad, to help people to save more in 2016.

    On the other hand, leading up to the anniversary, 11street is running various onsite promotions from 1st to 11th April 2016, where unlimited discount coupons will be given out to its loyal consumers.

    As a treat to both customers and fans, 11street is also announcing its “Fly High LIKE A STAR with 11street” contest. By just spending a minimum of RM11 on 11street mobile app and answering a simple question, participants will stand to win a breath-taking helicopter ride followed-by an intimate dinner session with Zizan and Elizabeth. For those who are interested, do participate the contest from 23rd March until 3rd April on 11street.

    11street will definitely ‘WOW’ you at it’s full of shock 1st year anniversary!

  • 11street collaborates with UITOX to bring in 200 brands and 150,000 products to Malaysia

    11street collaborates with UITOX to bring in 200 brands and 150,000 products to Malaysia

    11street (www.11street.my) today announced its latest collaboration with UITOX, the first ever largest online marketplace in Taiwan to introduce 200 élite brands from Taiwan along with around 150,000 products from Taiwanese sellers.

    This partnership signifies the launch of TW Street, UITOX’s official store on 11street, bringing popular fashion brands like OB Design, Pazzo, Toki Choi, and beauty brands such as 1028, Dr Wu, Forbelovedone, Dr Doruxi, and renowned Taiwanese food such as pineapple cake, Gong sugar, red bean water and more.

    11street’s chief executive officer, Hoseok Kim shared that based on observations, the demand for popular overseas products in Malaysia is increasing especially for cosmetics, accessories such as watches, clothing, electronic gadgets, jewelry and personal care goods, which is reflected in the country’s import patterns and the growing needs by consumers[1].

    According to MATRADE’s report on top major imports for 2015, Malaysia’s import just for textiles, clothing and footwear grew more than 60 percent from RM 8.48billion to RM 14.21billion compared over the same period of 2014[2].

    He highlighted, “Partnering with UITOX, 11street is able to introduce more quality international products into the local market, serving as part our commitment to better fulfill Malaysian consumers’ demands with a good mix of local and overseas products.”

    Today, 11street boasts more than five (5) million total product listings which includes a good variety of Cross Border Trading (CBT) products on the online marketplace platform. Majority of these CBT goods come from Korea, Hong Kong, Japan, and United States and the top 3 most purchased categories for CBT products are Health & Beauty, Fashion and Electronics items.

    Robert van Lith, Regional Director of UITOX expressed that this collaboration with 11street marks the debut of UITOX into Malaysia which is greatly exciting! “UITOX thrives on its ambitions to challenge not only the domestic market in Taiwan, but also expand its landscape into the fast-growing e-commerce marketplace in Malaysia. We look forward to engaging with shoppers as we offer Malaysians a taste of popular brands from diverse countries.”

    UITOX was founded in Taiwan in October 2012 and has expanded to China, Singapore, Japan, Hong Kong, Indonesia, Malaysia, Thailand, Vietnam, Philippines, USA, Canada and Netherlands. The successful launch of TW Street in 11street will push UITOX into its second phase of development which will bring more cross border products from other countries. UITOX now has over 5,000 sellers on board with more than USD 224 million of annual gross merchandising value worldwide in 2015, with year-over-year growth of 193% from 2014. 

    In conjunction with its debut on 11street, the products under UITOX will be made available to Malaysian shoppers via various special promotions. Customers can now enjoy free international shipping storewide and a 50% discount on selected items starting from 15 February 2016 onwards. To find out more, please visit TW Street

    11street and UITOX together aim to not only support the increase of quality international brands stepping into the Malaysian market, but prides itself on offering shoppers the convenience of finding affordably priced brands and products that they love.

    “We are thrilled to be partnering with UITOX to offer Malaysians more product variety to help them find what they love, whilst we enrich our product inventory on 11street. This partnership not only enhances our position as a credible partner for international brands, but enables UITOX to connect their sellers from Taiwan with Malaysian consumers that are looking for quality overseas items,” Kim ended.

  • Malaysia eCommerce poised for boom

    Malaysia eCommerce poised for boom

    There are 252.4 million internet users located around Southeast Asia – and Malaysia has already emerged as the country with the third highest percentage of Internet users (67 per cent) after Singapore and Brunei.

    The promising internet penetration result indicates Malaysia’s enormous potential for eCommerce market growth. Leveraging on the rise of internet usage, 2015 has been a fruitful year for all online businesses and eCommerce as Malaysia recorded one of the highest online transactions per capita in Southeast Asia.

    Nevertheless, this only represents the tip of an iceberg – Malaysia’s eCommerce market accounts for just two per cent of the total retail market and countless opportunities still remain untouched if we look at what has been accomplished in other advanced eCommerce markets such as Korea, where online now accounts for about 15 per cent of total retail sales.

    Over the past five years (2010-2014), Malaysia’s eCommerce market size has increased by 31 per cent on CAGR basis. Viewed from a logical standpoint, it should follow a similar growth rate and achieve US$3.1 billion by 2018. As for 2016, expect to see mobility, better internet connectivity and logistics and security to be the three key drivers to drive the local eCommerce development.

    The ‘mobility’ trend will continue to grow

    Mobile penetration in Malaysia reached 136 per cent in 2015, and the growth of connected devices has paved the way for a positive increase in the eCommerce sector with 47 per cent of Malaysians using their smartphones to shop online.

    Furthermore, Malaysia ranks third in the rate of growth of mobile shopping in Asia (over 20 per cent; from 25.4 per cent in 2012 to 45.6 per cent in 2014)  according to a Mobile Shopping Survey. Given these results, it is not surprising to learn that more than 50 per cent of traffic to 11street is generated on mobile devices.

    Internet penetration and improved logistics will further enhance local eCommerce activities

    The Malaysian government has allocated RM1.2 billion to the Malaysian Communications and Multimedia Commission (MCMC) to offer high-speed broadband to rural areas starting next year. This marks a crucial element to boost the eCommerce development in Malaysia.

    Driven by the progressive eCommerce landscape, the logistics industry, especially the courier segment, has experienced exponential growth over the past year. For instance, courier services contributed 60 per cent of POS Malaysia’s total earnings in 2015, compared with 41 per cent in 2014.

    These supportive initiatives will help sellers meet future demands by providing shoppers with a seamless online buying experience with more timely delivery service.

    User confidence, especially safe and secure online shopping is a priority for shoppers

    Security issues are still a barrier to many shoppers heading online. Malaysia Computer Emergency Response Team (MyCERT), a department within CyberSecurity Malaysia, has reported that the number of online scams in the country is on the rise. A total of 743 fraud cases were received in the first quarter of 2015.

    Shoppers are always urged to make transactions with only trusted platforms that offer product return policies, customer reviews on products, seller’s rate or scoreboard, as well as a trustworthy payment system. Online sellers and marketplaces have to bear this in mind and update their security measures from time to time in order to establish shoppers’ confidence.

    A budget-conscious year ahead

    Malaysians will remain budget-conscious next year, in view of the rising cost of living caused by the implementation of GST and the ringgit’s devaluation.

    Cross-border trading growth can be observed from the increasing searches for popular international products on the Internet in Malaysia. However, with the higher exchange rates and international shipping fees, today local shoppers might find it challenging to get their favorite overseas brands or items.

    Undeniably, the overall eCommerce market in Malaysia is poised to flourish positively. The next step will be to sustain the market potential and all industry players need to work together to ensure this. Sellers should stay alert to evolving mobile and purchasing trends in the market to give shoppers a satisfactory experience, as this will build upon Malaysia’s vibrancy as a profitable market for eCommerce.

    • Hoseok Kim is CEO of 11street, Malaysia. 11street launched in Malaysia in April 2015, and within eight months has expanded its product range to more than 7 million units and achieved top 29 rank at Alexa.

    Hoseok Kim, CEOof 11street (light)

  • Malaysia is Poised for E-commerce Growth through Better Mobility

    Malaysia is Poised for E-commerce Growth through Better Mobility

    Today, there are a total of 252.4 million Internet users around Southeast Asia, with Malaysia emerging as the third country that recorded the highest percentage of Internet users (67%) after Singapore and Brunei.

    The promising Internet penetration result indicates Malaysia’s enormous potential for e-commerce market growth. Leveraging on the rise of Internet usage, indeed 2015 have been a fruitful year for all online businesses and e-commerce as Malaysia recorded one of the highest online transactions per capita in Southeast Asia.

    Nevertheless, this only represents the tip of an iceberg – Malaysia’s e-commerce market owns approximately 2% of the total retail market and countless opportunities still remain untouched if we look at what has been accomplished by other advanced e-commerce markets such as Korea, which accounts for approximately 15% of the total retail market.

    Over the past five years (2010-2014), Malaysia’s e-commerce market size has seen 31% increase in CAGR. Viewing from a logical standpoint, we anticipate it will follow a similar growth rate and achieve USD 3.1 billion by 2018. As for 2016, we foresee mobility, better Internet and logistics, and security will be the three key drivers to push for the local e-commerce development.

    1) The ‘mobility’ trend will continue to grow

    The mobile penetration in Malaysia has reached 136% this year, and the growth of connected devices have paved the way for a positive increase in the e-commerce sector with 47% of Malaysians using their smartphones to shop online.

    Furthermore, Malaysia ranks third in the rate of growth of mobile shopping in Asia (over 20%; from 25.4% in 2012 to 45.6% in 2014) according to a Mobile Shopping Survey and with these results, it is not surprising to know that more than 50% of traffic to 11street is generated on mobile devices.

    What shoppers can expect next year

    This promising result has encouraged us to make a bigger commitment for mobile users. We believe the ‘mobility’ trend will continue to grow and next year, 11street will put a stronger focus to serve mobile shoppers through a two-pronged approach.

    Mobile shoppers can expect more curated content from 11street’s app, with an improved user interface and user experience designs (UI/UX). Additionally, we will lift it with additional personalized features, and introduce more mobile exclusive deals for an exciting mobile shopping experience.

    2) Internet penetration and improved logistics will further enhance local e-commerce activities

    While the government has allocated RM1.2 billion for Malaysian Communications and Multimedia Commission (MCMC) to offer High-Speed Broadband to rural areas starting next year, we are also pleased with the government’s initiative to improve the logistics – a crucial element to boost the e-commerce development in Malaysia.

    Driven by the progressive e-commerce landscape, the logistic industry, especially the courier segment has seen exponential growth over the past one year. For instance, courier service contributed 60% of POS Malaysia’s total earnings in FY15, as compared to 41% in FY14.

    In preparation to serve shoppers better in 2016, we believe these supportive initiatives suggested by the government will aid sellers to meet future demands, by providing shoppers a seamless online buying experience with more timely delivery service.

    What shoppers can expect next year

    Online marketplaces like 11street place high importance on offering pleasant shopping experiences from the moment a consumer start shopping online, all the way through to the delivery of purchased items. Several measures that the company has been implementing since its establishment include (i) Thoroughly brief and train sellers on product delivery management (ii) Provide shoppers with a tracking system to keep them informed on location, time of arrival, and delivery status of their purchased products.

    With a solid Internet and logistics infrastructure, 11street trusts that Malaysians will enjoy online shopping even more in the coming years.

    3) User confidence, especially safe and secure online shopping is a priority for shoppers

    Security issues discourage shoppers from heading online. Malaysia Computer Emergency Response Team (MyCERT), a department within CyberSecurity Malaysia, reported that the number of online scams in the country is on the rise. A total of 743 fraud cases were received in Q1 2015, of which is the second most reported incidents (25.54%) in total reports.

    Shoppers are always urged to make transactions with only trusted platform that offers product return policies, customer reviews on products, seller’s rate or scoreboard, as well as a trustworthy payment system. Online sellers and marketplaces have to bear this in mind and update their security measures from time to time in order to establish shoppers’ confidence.

    What shoppers can expect next year

    11street implemented the ESCROW system, which is a financial instrument of placing a buyer’s money on hold and releasing it to the seller only when the delivery of the purchased item is fulfilled, thus protecting buyers from frauds. The ESCROW system has helped to prevent many fraud cases and it will continue to be invested by 11street in the future.

    Our website is also strengthened with abilities to monitor all products, transactions from buyers and sellers to detect suspicious activities such as counterfeit product listing. Moreover, a number of other efforts include a stringent application process and regular product quality inspections will be enhanced to provide shoppers a safe & secure shopping experience.

    A budget-conscious year ahead

    2016 will be another budget-conscious year for Malaysians in view of the rising cost of living caused by GST implementation and the ringgit devaluation. To assist consumers to ‘shop smart’, we are gearing up to double our variety of product listings for ‘Shocking Deals’ with the lowest price guarantee by early 2016.

    It is also worth noting that cross-border trading (CBT) trends can be observed from the increasing searches for popular international products on the Internet in Malaysia. However, with the higher exchange rates and international shipping fees, today local shoppers might find it challenging to get their favorite overseas brands or items. In view of this, 11street is committed to bring in more popular overseas product, including cosmetic, fashion, and food items, especially from Korea in 2016. These products will be imported and affordably priced at the online marketplace in order to satisfy Malaysian shoppers’ needs.

    Undeniably, the overall e-commerce market in Malaysia is poised to flourish positively. The next step would be to sustain the market potential and all industry players need to work together to ensure this. As a market expert, 11street is delighted to work with close partners such as Multimedia Development Corporation (MDeC) and Google. We look forward to collaborating with even more industry leaders in the coming year. In closing, we would like to urge sellers to stay alert on the evolving mobile & purchasing trends in the market to give shoppers a satisfactory experience, as this will build upon Malaysia’s vibrancy as a profitable market for e-commerce.

  • 11street plans monthly ‘Love 11 Day” discounts

    11street plans monthly ‘Love 11 Day” discounts

    Malaysian online marketplace 11street plans a new mobile shopping app – and a monthly ‘Love 11 Day’ when it plans to launch surprise, snap deals and giveaways.

    The Korean-headquartered online retailer says it is now ranked a top 40 website in the country and its online marketplace now has more than 7 million products on offer.

    11street CEO Hoseok Kim has unveiled an RM11 million giveaway running until December 31. Shoppers can redeem daily offers of deals and coupons with up to 90 per cent discounts.

    Kim said the 11th day of every month was chosen for the promotion because of its symbolic similarity to the company’s brand name.

    Meanwhile, Kim says almost 50 per cent of traffic to 11street is now from mobile devices.

    According to Nielsen, the growth of connected devices have paved the way for a positive increase in the eCommerce sector with 47 per cent of Malaysians using their smartphones to shop online.

    “Today, the 11street mobile shopping app is already one of the most popular apps in Malaysia. Listed as one of the top three shopping apps on the Malaysian Google Play store, we are pleased by this achievement as we have always placed great importance in offering a convenient mobile shopping experience for all users.”

    11street Malaysia - Love 11 day

    He says in 2016, 11street will strengthen its focus to serve mobile shoppers through a two pronged approach by providing more curated content with an improved user interface and user experience designs, along with additional personalised features for greater customer experience. 11street will also be offering more mobile exclusive value deals and discounts.

  • 11Street – RM11million giveaway for Year End, and new strategies for mobile and shocking deals

    11Street – RM11million giveaway for Year End, and new strategies for mobile and shocking deals

    11street (www.11street.my), one of the largest online marketplaces in Malaysia, revealed new strategic business plans for its mobile app and signature ‘Shocking Deals’ at ‘LOVE 11’ Day, its inaugural Korean – inspired celebration event at Lot 10 today.

    Among the key announcements Hoseok Kim, CEO of 11street, made at the press conference was:

    ·      Unveiling of their biggest giveaway of the year  – deals totalling to RM 11 million up for grabs for Malaysian shoppers. Starting from today until 31 December, shoppers can redeem daily offers of deals and coupons with up to 90% discounts.

    ·      Marking the 11th of each month as ‘LOVE 11’ Day for consumers to enjoy significant giveaways

    ·      One of their top business strategies include doubling its variety of product listings for its ‘Shocking Deals’ promotions to help consumers continue finding what they love at 11street

    ·      Another business focus would be on a stronger mobile app strategy for an enhanced shopping experience with more curated content with an improved user interface and user experience designs with additional personalized features. in line with this, 11street will be offering more mobile exclusive value deals and discounts.

    ·      Exclusive Premiere of Thematic TVC – will be available nationwide via free to air TV networks and 11street’s YouTube channel starting from November 16th.

  • The Online Shopping Evolution of ‘Mobile-First’

    The Online Shopping Evolution of ‘Mobile-First’

    You may be surprised to learn that Malaysia leads the world in smartphone usage per capital, and that it is one of only five countries worldwide where 67% use their smartphones as a crucial access point to get online. Additionally, a recent Mobile Shopping Survey conducted by MasterCard, Malaysia ranks third in the rate of growth of mobile shopping in Asia (over 20% from 25.4% in 2012 to 45.6% in 2014) – further indicating that we, as a nation are become increasingly tech-savvy and shopping-savvy too.

    Today Malaysia, spearheaded by a formidable and fast-growing Gen-Y population, is at the forefront of ‘mobile-first’, the emergent driver of e-commerce in its latest ‘e-volution’. Fresh supporting data by online marketplace 11street (www.11street.my) further confirms that today’s shopping trend is progressively moving toward mobile-first. 11street, one of the largest online marketplaces in Malaysia, recently revealed that close to 50% of their shoppers use smartphones to shop and purchase items online on their site.

    The reasons for the growing popularity of mobile shopping are related to a combination of factors: increased reliance on smartphones as an indispensable go-to tool; more products on offer; new players, and new apps that promise even more speed, ease, convenience, options, and incentives.

    Hoseok Kim, the CEO of 11street, shared some of the other insights gleaned from the company’s Online Shopping Index. He summarizes the main reasons behind the mobile shopping surge in Malaysia:

    Easier access for anytime, anywhere convenience

    Hundreds of thousands of products covering everything from consumer electronics to fashion, from groceries to cosmetics, from kid and baby products to services such as vouchers and much more, are now just a mobile screen click away. Consumers needn’t spend hours out of their busy schedule to shop. They save money on petrol or transportation without the hassle of traffic jams, queues and frustration that comes with it. Items purchased are delivered right to their door – at the home or office – and at a convenient time.

    Exclusive offers

    Companies are constantly providing incentives and inducements in the form of promotions, discounts, and shopping credits exclusively for mobile users. In fact, there is an active market for digital coupons with over 16 billion coupons redeemed worldwide in 2014. The expected rate is set to increase by up to 31 billion in 2019. A key promotion at 11street for mobile shoppers is the ‘Weekend Special Deals’ – it allows those that mostly shop over the weekend to save even more.

    Engaging functions

    Visually engaging displays of products are giving way to more dynamic, interactive content, where shoppers can browse, comment, and share interesting finds with their social circles. At 11street, shoppers are offered a full camera function-enabled product review mode, which allows them to view and post comments with photos for a fun shopping experience. App functions such as ‘first-hand news’ push notifications also provide shoppers with advance notice of upcoming sales.

    User-friendly interface

    Mobile apps that come with user-friendly interface enable consumers to access a desired range of items quicker, with set filters for an intuitive and interactive experience. In fact, it is due to these conveniences that mobile shopping have become a part of the Malaysian lifestyle of which consumers mostly go online when they would like to make a purchase, or conduct pre-purchase research.

    11street for example, has an ‘Event Page’ which summarizes all the promotions making it much easier for shoppers to access hot selling products and services and to see the most price- competitive deals from the moment they log in. This is especially true for the ‘Shocking Deals’ section with Lowest Price Guarantee of which shoppers are promised with the best price possible for a range of products in that section.

    Simplified yet secure payment processing

    Majority of mobile apps today are designed to accept credit cards and bank transfers for online transactions. Shoppers can also view their membership benefits, check their order status, and utilize their discount coupons while shopping on-the-go. As there has been increasing concern on mobile data security, 11street employs various security features that include an ESCROW system to put shoppers at ease. The ESCROW system releases payment to sellers only when the customers receive their products in good condition protecting them from frauds

    The growing popularity of mobile shopping here has not only made 11street’s mobile app a key component of the e-tailer’s business, but positively contributes to the overall growth of Malaysia’s e-commerce landscape by engaging with a wider net of buyers.

    As Malaysia currently has a 140% mobile penetration rate and continues growing, it’s easy to predict that the mobile-first trend will definitely continue to flourish in the country.

  • 11street Leverages #MYCYBERSALE to Encourage Online Shopping

    11street Leverages #MYCYBERSALE to Encourage Online Shopping

    11street, one of the largest online marketplaces in Malaysia, is leveraging its participation in the nation’s biggest online sale, #MYCYBERSALE 2015 (www.mycybersale.my), to attract a wider net of Malaysian consumers to shop online.  Organized by the Multimedia Development Corporation (MDeC) the online sale starts today and lasts until 2 October 2015. As a premium e-tailer, 11street will be offering exclusive discounts and deals during the one-week period.

    As part of their strategy to enthuse and convert offline users to shop online, 11street aims to give away RM6 million worth of coupons with discounts of up to 99% along with other bank offers and deals. Consumers will be spoilt for choice as there are close to 2 million products available, making finding what they love at 11street easier. Sellers will of course benefit from the #MYCYBERSALE as they would be able to expand their reach to new customers and increase overall sales.

    Hoseok Kim, CEO of 11street says, “The #MYCYBERSALE 2015 online event is a great opportunity for us to reinforce our position as a leading e-commerce site as we are constantly looking at ways to offer consumers more value and help them enjoy the convenience of online shopping. Being part of the largest online sale event in Malaysia, MDeC not only helps us grow but also bolster the local e-commerce landscape as sellers will enjoy increased sales.”

    “We are delighted to have 11street onboard #MYCYBERSALE2015. They have been growing rapidly in Malaysia and we see them as a credible partner in supporting the government’s efforts to enhance the positive development of the e-commerce landscape in the country”, says Ms. Wee Huay Neo, Director of e-Commerce, MDeC.

    “Through the attractive deals that are offered by 11street, we are confident that it can lead to the growth of the e-commerce here, which will eventually set Malaysia as a net exporter”, she further adds.

    11street’s Exclusive Deals at #MYCYBERSALE2015

    Some of the promotions that will be available for #MYCYBERSALE 2015 include the Cyber Shocking Deals, which is similar to 11street’s signature Shocking Deals, and exclusive brand-specific deals. Shoppers can expect markdowns of up to 90% from big names such as Samsung, Mothercare, Laneige, L’Occitane, Thermos, Nike, Ralph Lauren and Longchamp, just to name a few.

    There are also special bundle offers for Vincci and LEGO, along with Happy Hour deals for meal vouchers and mobile top-ups that will take place at 11am, 3pm and 6pm.

    To further enrich Malaysian’s affinity with Korean culture and lifestyle, a main highlight for #MYCYBERSALE 2015 would be the Cyber Korean Fair that focuses on Korean beauty and skincare products, snack foods and also K-fashion items. That’s not all; selected brands come with free shipping deals along with an 11-day delivery guarantee of which RM11 will be refunded in the case of delays.

    Kim adds, “Since 2008, 11street has become one of the most popular e-commerce platforms in Korea that provides both sellers and shoppers trustworthy and convenient online trading experience. Through our participation in #MYCYBERSALE 2015, we wish more Malaysian sellers and buyers can be introduced and led to our proven platform where we can offer them the same quality of service, and together we boost the local e-commerce market.

    “Also, what makes us a leading e-commerce player is our wide variety of quality products at competitive prices which enriches a consumer’s shopping experience. We are very optimistic that Malaysians will now be even more motivated to start reaping the benefits of online shopping,” ends Kim.