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Tag: Carousell

  • CarousellMobile Revolutionizes Preloved Phone Market – Introduces Singapore’s Largest Second-Hand Mobile Store

    CarousellMobile Revolutionizes Preloved Phone Market – Introduces Singapore’s Largest Second-Hand Mobile Store

    CarousellMobile, the mobile-centric division of Carousell, has announced the launch of its inaugural physical outlet at Chinatown Point. This move marks a new phase in the company’s growth, introducing a tangible retail presence to supplement its popular online platform.

    The Store Aims to Enhance the Shopping Experience

    The new physical location promises to offer an extensive range of pre-owned mobile devices, reportedly the most comprehensive selection available in a singular retail point within Singapore. This unique set-up will enable customers to personally inspect and try out devices prior to their purchase. This hands-on approach will provide potential buyers with the confidence that they are purchasing a product that meets their requirements and expectations.

    CarousellMobile’s customers will also have the option to peruse online listings for all available products or obtain a valuation quote for their existing devices before making an in-store visit.

    Extending the Life of Mobile Devices

    In addition to retail services, the store is committed to providing comprehensive services that prolong the lifespan of mobile devices. This includes providing certified pre-owned phones accompanied by warranties and flexible return policies, instant cash buybacks, trade-in options, and on-site repair services.

    Alvin Yap, the lead at CarousellMobile, shared his insights on the company’s latest venture. He emphasized the significance of physical interactions in building trust, especially when dealing with high-value items like phones and luxury bags. He added, “CarousellMobile is our solution to the anxiety that comes with purchasing pre-owned electronics.”

    Questions & Answers

    What does the new CarousellMobile store offer?

    The store offers a wide range of second-hand mobile devices, along with services such as instant cash buybacks, trade-ins, and on-site repair services. Customers can physically inspect and test products before purchasing.

    Where is CarousellMobile’s physical store located?

    CarousellMobile’s physical store is located at Chinatown Point.

    What does Alvin Yap, the lead at CarousellMobile, say about the new store?

    Alvin Yap emphasizes the importance of physical interactions in building trust when dealing with high-value items. He sees the new store as a solution to the anxiety often associated with buying used electronics.

  • Carousell Enters Brick-and-mortar Retail With Luxury Handbag Store In Singapore

    Carousell Enters Brick-and-mortar Retail With Luxury Handbag Store In Singapore

    The Singapore-based e-commerce platform, Carousell, is set to launch its first physical store dedicated to second-hand luxury handbags in the city-state.

    Carousell Luxury Store Opening

    Carousell will debut a 1,400 square foot retail space, christened as Carousell Luxury, at The Centrepoint later this week. The move marks the firm’s first foray into brick-and-mortar retailing under its own brand.

    The store will offer an array of handbags and accessories from high-end labels such as Louis Vuitton, Chanel, Gucci, and Yves Saint Laurent.

    Business Model and Pricing Strategy

    Tresor Anne Tan, the director of client relations at Carousell Group, explained that the store will operate using a “net-earnings model”. In this approach, sellers agree in advance on the amount they will receive once an item is sold.

    Despite the overheads associated with running a physical store, the items will still be priced around the usual market rates. However, Carousell will retain a portion, approximately 25-30%, of the consignment price. This fee helps cover costs such as digital marketing, product photography, and other services that the platform provides.

    Questions & Answers

    What is Carousell’s new venture?
    Carousell is opening a physical retail store named Carousell Luxury, which will sell second-hand luxury handbags and accessories.

    What is the business model for Carousell Luxury?
    The store will operate on a “net-earnings model”, where sellers agree upfront on the earnings they will receive once an item is sold.

    How does Carousell cover the additional costs of running a physical store?
    Carousell will take a cut of about 25-30% from the consignment price of each item sold to cover additional costs such as digital marketing and product photography.

  • E-commerce giant Carousell lays off 110 staff

    E-commerce giant Carousell lays off 110 staff

    Carousell, a Singaporean consumer-to-consumer (C2C) service platform operating across Southeast Asia, is letting go of about 110 employees, or 10% of its total headcount, to reduce costs amid a challenging market condition for the tech industry. 

    The announcement came from the company’s blog on Thursday, posted by co-founder and CEO of Carousell Siu Rui Quek, saying, “I take responsibility for the decisions that have led us here. Parting with teammates, whom we are grateful to for joining us on this mission, is a very difficult decision.” 

    Carousell did not specify which business units or regional offices would be affected by the layoffs. The Singapore-headquartered company operates in Malaysia, Indonesia, the Philippines, Cambodia, Taiwan, Hong Kong, Macau, Australia, New Zealand, and Canada. 

    In the statement, the company’s leaders had discussed finding ways, including moving to an inexpensive rental office and slashing co-founders and executives’ salaries voluntarily to save budgets without cutting staff. But that was “far from enough,” it said.  

    Quek also explained in the blog post that he “was too optimistic” about the recovery from the COVID pandemic and even doubled down on recruitment and investment for its business. “The reality is that we were quick to grow our expenses and hire, but the returns took longer than expected,” Quek wrote. “It is important to act swiftly, course correct, and right-size our investment levels to better align with this new reality.” 

    The affected workers will receive at least three months’ salary and be able to extend their medical benefits and insurance coverage through June next year. According to the statement, the company will also pay out all remaining time off balances and offer career counseling and job search support, letting those laid-off workers keep their office laptop and LinkedIn Learning membership until June 2023. 

    Founded in 2012, Carousell, backed by Sequoia Capital India, Naver, 500 Global and Rakuten Capital, has raised a total of $372.6 million since its inception.

  • Carousell acquires Singapore fashion resale brand Refash

    Carousell acquires Singapore fashion resale brand Refash

    ONLINE marketplace Carousell has inked a deal to buy Refash, a Singapore e-commerce platform and store operator for second-hand clothes, the companies announced on Monday (May 9). The deal value is undisclosed.

    Launched in 2015, Refash is focused on “thrifting”, or facilitating sales and purchases of second-hand clothes. The company said that it has processed over 5 million pieces of clothing and resold apparel from over 300 fashion labels. Besides its online platform, Refash also operates 10 physical thrift stores across Singapore.

    According to data platform VentureCap Insights, Refash posted US$460,242 in revenue for FY2020 ended December, with a profit of close to US$36,300.

    Post-acquisition, Refash will continue to operate as its own brand, retaining its name, platform, and team. The deal will beef up Carousell’s fashion vertical, which has been a major category for the company since its founding in 2012.

    “With our reach and expertise in using technology and AI to create seamless buy-sell experiences for secondhand (products), we are excited to partner and accelerate the growth of Refash,” said Carousell co-founder and chief executive Quek Siu Rui.

    The deal comes months after Carousell bought Ox Street, a Singapore-based marketplace for authenticated sneakers and street wear. In February, Carousell was in talks to acquire Singapore-based property marketplace operator 99 Group, ahead of a potential US listing this year.

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  • Carousell snaps up sneaker marketplace Ox Street

    Carousell snaps up sneaker marketplace Ox Street

    Online marketplace Carousell has acquired Ox Street, a Singapore-based marketplace for authenticated sneakers and streetwear, the company announced on Monday. It did not disclose the deal value.

    Founded in 2019, Ox Street is focused on making the second-hand sneaker purchase experience more seamless for Southeast Asian youth by inspecting and authenticating the sneakers before they reach buyers.

    Post-acquisition, Ox Street will continue to operate as its own brand, retaining its name, platform, and team.

    “We initially started a conversation with Carousell on partnering up to provide authentication as a service for sneakers, but as discussions progressed, we found so much common ground in how we see the future, that we decided it would be much more powerful for Ox Street to fully join the Carousell group,” said Gijs Verheijke, founder and chief executive of Ox Street.

    “Our focus markets align nearly one to one, and in these markets, Carousell was actually the first, and remains the largest marketplace for sneakers and streetwear.”

    Data portal VentureCap Insights shows that Verheijke owns 90 percent of the company, with the remainder held by an entity, Aito Ventures. The company recorded US$18,975 in revenue in 2019, with a US$206,931 loss.

    Carousell chief executive Quek Siu Rui said that he sees “immense opportunity” in Ox Street’s authentication capabilities. He is optimistic about the “brand love they have created among their dedicated community of sneakerheads and fashion enthusiasts, especially among Gen Z”.

    The deal comes weeks after Carousell raised US$100 million in a round led by South Korean private equity firm STIC, valuing the company at US$1.1 billion. It is said to be considering a public listing in the US through a merger with a special-purpose acquisition company. Previous regulatory filings indicate that Carousell aims to provide its investors with an exit by 2024, at a valuation of at least US$1.13 billion.

  • Carousell Group raises US$100 million for SEA rollout

    Carousell Group raises US$100 million for SEA rollout

    Carousell Group, the leading classifieds group in Greater Southeast Asia, today announced that it has secured an investment of US$100 million to accelerate its leadership in the region, and to reimagine the classifieds experience with a focus on convenience and trust, to make secondhand the first choice.

    This round of funding, led by STIC Investments, a leading Korean private equity that invests across Asia, marks a significant milestone that will bring Carousell’s valuation to US$1.1 billion. The investment will power the group’s ambitions to redefine commerce for secondhand goods and automobiles in an increasingly digitally savvy, affluent and sustainability-conscious region.

    “The pandemic has shown us that our mission to inspire the world to start selling and buying secondhand is more relevant than ever. People in the community are using our platforms to make more possible for each other—through shared passions, making ends meet, affording what they need, or simply because it is more sustainable. We believe that the accelerated adoption of digital experiences is an opportunity for us to double down on our recommerce efforts with a focus on convenience and trust, to unlock step-change growth in our community,” said Quek Siu Rui, Co-founder and CEO of Carousell. “STIC’s investment is a validation of our mission and strategic direction. We’ll deepen our investments in recommerce across more categories and markets, and will continue to seek opportunistic acquisitions in scaling up.”

    “We have been monitoring Carousell as one of the leading platforms in Greater Southeast Asia, and are excited to partner up with a significant stake in its growth story,” said Jason Cho, Managing Director of STIC Investments.  “Carousell continues to achieve tremendous user growth as they transform the recommerce market, adding new features that are focused on creating trusted marketplaces and enhancing overall user experience.  We are highly confident that Carousell will be at the center of the secondhand economy in this region at a time when an increasing number of socio-economic and environmentally conscious consumers are shifting towards a circular economy”. As part of the funding round, Mr. Cho will join the Carousell Board of Directors.

    Since its founding in 2012, the Group serves a community of tens of millions of users across eight markets in Greater Southeast Asia under the brands Carousell, Mudah.my, Cho Tot and OneKyat. Carousell’s pioneering mobile-first approach reignited the classifieds space, making selling and buying easier and proving to be an essential one-stop shop across all categories.

    “We have grown way beyond categories like fashion, electronics and general goods,” said Siu Rui, “As the region becomes more affluent, people want to enjoy the finer things in life. We are looking at authentication capabilities for higher-value products, including luxury goods and cars. Our goal is to make transacting in a secondhand marketplace as convenient and trusted as any e-commerce platform so that secondhand can truly be the first choice.”

    This year alone, Carousell has piloted a Certified Mobiles programme in Singapore, offering a 12-month warranty for used mobile phones to offer users a like-new experience at secondhand prices, and launched integrated shipping with PosLaju (the Malaysia national postal service) to provide contactless transaction options for sellers and buyers during the Movement Control Order. Carousell Auto Group, which was formed earlier this year to leverage its regional leadership position in car classifieds, has in a short period rolled out a Certified Autos programme in Malaysia that achieved the largest inventory of certified cars in the country, with other key markets to follow

    “We are grateful and privileged to have investors, teammates and users who believe in our mission and our journey in building a meaningful and enduring company,” Siu Rui added.

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  • Carousell names new Hong Kong MD

    Carousell names new Hong Kong MD

    Carousell Hong Kong has appointed Hong Kong digital industry veteran Kevin Huang (pictured) as managing director. Huang, who was last CEO of Birdie for about two years, will now oversee the development of overall business strategy, managing the daily operations, marketing, branding and community engagement for Carousell Hong Kong and will report to Bryan Teo, chief operations officer. He takes over the role from William Ip, who left the role in March this year after close to two years in the role.

    Huang’s appointment comes as Carousell Hong Kong steadily builds up its presence in the market with one in seven Hong Kongers now being a Carousell user, the company confirmed. With Huang leading the charge, the company looks to grow Hong Kong as a key market to inspire more selling and buying to nurture a vibrant community for all types of users.

    Currently the team is about 40 strong in Hong Kong, and 700 strong across the region. In Hong Kong, it is also looking to fill roles such as business development and category management, amongst others.

    “What attracted me to join Carousell is the mission of inspiring everyone in the world to start selling and buying to make more possible for one another. I am passionate about helping small businesses in Hong Kong, and Carousell is a platform where anyone can find selling success. Whether you are a casual user selling preloved items, a budding entrepreneur or even a merchant running a physical shop for decades, you can find your own community and niche on Carousel,” Huang said.

    One of its key focus for this year is on CarouBiz (Carousell for Business) and supporting SMEs. In an interview, Huang and the team at Carousell explained that merchants who took their businesses online last year, were the few who managed to weather the storm but many merchants who are unfamiliar with the digital business ecosystem are struggling. As such the brand launched a premium seller tool last year to help SMEs digitalise and grow their businesses. CarouBiz includes tools such as video listings to increase clicks, premium seller badges to increase credibility, and bump scheduler for regular product promotion. It also launched the CarouBiz Booster Fund to help SMEs and aspiring entrepreneurs to kickstart their online expansion.

    Recently the company also forged a strategic partnership with Livi Bank to enable merchants to apply for a 12-month installment payment plan for their CarouBiz subscription with no extra interest or handling fees being charged throughout the period.

    Moving forward, the team will look to expand on its Home Services categories. In 2020, the number of active users who used home services through Carousell has increased by two-fold year-on-year, said the firm. This grew organically in part due to the pandemic, as movement restrictions pushed Hong Kong-ers online to search for needed services. The most popular service categories include household services, electronics and accessories repairs, beauty services and tutoring services.

    Meanwhile, with the launch of Carousell Auto Group in April 2021, the group aims to bring its experience and expertise in operating Southeast Asia’s automotive business to Hong Kong, and further expand Carousell Autos’ business to become the number one autos classifieds player in Hong Kong in the next three years.

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  • Naver leads US$80m financing round in Carousell

    Naver leads US$80m financing round in Carousell

    South Korean online platform Naver has invested in Singaporean classified-ad service Carousell.

    The US$80 million investment was made by a consortium led by the firm that includes other Korean investment businesses Mirae Asset-Naver Asia Growth Fund and NH Investment & Securities.

    The completed transaction will elevate Carousell’s value above $900 million and reflects the increased importance of e-commerce in the region, especially following the influence of the coronavirus pandemic.

    “The last six months have been challenging for all,” said Carousell co-founder and CEO Quek Siu Rui. “It’s inspiring to see how the Carousell community is making the best out of a challenging situation, helping those in need and rallying each other on.

    “Their stories of how Carousell has been essential to them to make ends meet and afford what they need during this global health crisis reminds us to keep heads down focused in serving our community.”

    Naver’s technologies will be of service to Carousell’s focus on making online trading simpler and more effective, personalizing search and recommendations for millions of listings and users.

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  • Carousell supports Small Businesses, hawkers during Covid-19 crisis

    Carousell supports Small Businesses, hawkers during Covid-19 crisis

    Classified-ad service Carousell is offering up to SG$2 million (US$1.3 million) in free advertising for nonprofits serving communities impacted by the coronavirus outbreak.

    Organizations in Singapore, Malaysia, Hong Kong, and the Philippines engaged in initiatives to support those affected by the pandemic will be eligible for the program.

    “This initiative will give non-profit organizations more visibility and offer an alternative platform for advertising that doesn’t require paying premium fees,” said Carousell’s MD for advertising JJ Eastwood. “As a C2C classified  platform, Carousell has a broader vision for our community and users that transcends the current Covid-19 climate.”

    Existing partners include Singapore Red Cross, Give. Asia, Free Food for All in Singapore, Parents Without Partners in Malaysia, Habitat For Humanity in Hong Kong and Caritas Manila in the Philippines.

    Meanwhile, in Singapore, Carousell has launched the #SupportLocal campaign to help business owners impacted by the pandemic, targeting both SMEs and small food & beverage operators. The first phase of the initiative, ‘#SupportLocal F&Bs’, encourages Singaporeans to support the smaller eateries and hawkers in their own neighborhoods.

    Partnering with Unilever Food Solutions, Carousell plans to sign up more than 2500 F&B businesses onto a newly created Local F&B category on its platform.

    “The onboarding process will ensure that business owners who have not had prior experience with online operations are still able to list on Carousell for increased visibility,” the company explains. “With Carousell listings, F&B owners will be able to provide on-demand takeaway services without having to pay a premium or commission to external vendors, and Carousellers will be able to conveniently and directly support the local F&B establishments near them.

    Ivan Lu, MD for Malaysia and Singapore at Unilever Food Solutions, says the company believes Carousell’s initiative will help provide the local F&B community with an additional option to attract the orders they sorely need.

    “It’s a tough time, but the Singaporean F&B community is amazingly resilient. With our Kampong spirit, we can weather any storm,” says Lu.

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  • Telenor, Carousell merger will elevate the marketplace to the next level

    Telenor, Carousell merger will elevate the marketplace to the next level

    701Search owns leading general classifieds sites Mudah in Malaysia, Chotot in Vietnam and OneKyat in Myanmar. Johan Rostoft, Head of Online Classifieds at Telenor Group, said “We have built a profitable and high-growth marketplace business serving millions of users every single day. This transaction presents an attractive opportunity for us to take the next step in our marketplace journey, and it also simplifies Telenor’s portfolio. We believe that Carousell is the best partner for our online classifieds business in Southeast Asia.”

    “We are thrilled to partner with Telenor Group to cement our classifieds leadership across eight markets in Southeast Asia, Hong Kong and Taiwan,” shared Quek Siu Rui, Co-founder and CEO of Carousell, and continued, “With Telenor Group’s extensive experience in each local market, coupled with Carousell’s relentless focus to use technology to make selling and buying easy and frictionless, we are confident that together we will create an even more vibrant marketplace for the community across Malaysia, Myanmar and Vietnam. In the next few months, we look forward to working with our new teammates to learn about the dynamics of these local markets, create opportunities that are mutually beneficial for our community of users, and inspire even more people to start selling and buying.”

    Carousell is one of the most prominent start-ups in Southeast Asia, with dominant positions in Singapore and Hong Kong. The majority of its employees are based in Singapore. Following the merger, 701Search’s Singapore-based regional team will be fully integrated into Carousell. Mudah, Chotot and OneKyat will retain their individual brands and platforms, continuing operations in Malaysia, Vietnam and Myanmar respectively. The businesses will report into Carousell’s Group CEO Quek Siu Rui.

    The deal does not require regulatory approval and is closed immediately.

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  • Carousell merges with 701Search to form SE Asian classifieds giant

    Carousell merges with 701Search to form SE Asian classifieds giant

    Classifieds service Carousell has signed an agreement with telecommunications firm Telenor Group in part to merge with 701Search, which owns online marketplaces Mudah in Malaysia, Cho Tot in Vietnam, and OneKyat in Myanmar.

    Following the equity and cash agreement, Carousell will be valued at more than US$850 million with Telenor Group becoming the single largest minority shareholder in Carousell, owning 32 percent of the combined company.

    “This has been a significant year for Carousell, with the company achieving unprecedented results in market expansion and revenue growth,” said Carousell CFO Rakesh Malani. “We are driving rapid consolidation in the region with the OLX Philippines merger earlier in the year, and 701Search today. This transaction further cements Carousell as the leading online classifieds marketplace platform in Southeast Asia. With annualized revenues of over $40 million, a business of over 80 percent gross margin and two profitable markets, we are very well positioned to advance our combined business to the next level.”

    Following the merger, 701Search’s regional hub team that operates in Singapore will be fully integrated into Carousell, while Mudah, Cho Tot and OneKyat will retain their individual names and platforms, continuing operations in Malaysia, Vietnam and Myanmar respectively. The businesses will report to Carousell CEO Quek Siu Rui.

    “Our mission has remained the same since day one. We want to inspire every person in the world to start selling and buying,” shared Carousell co-founder and CEO Quek Siu Rui.  “Merging with 701Search will allow us to further this mission on an even greater scale and fortify our leadership in Southeast Asia as Mudah, Cho Tot and OneKyat are already leaders in their markets. I am excited to work with our new teammates to learn about the dynamics of these local markets, create win-win opportunities that are mutually beneficial for our community of users, and inspire even more people to start selling and buying.”

  • Carousell Strengthens Executive Leadership Team With Appointment of CCO

    Carousell Strengthens Executive Leadership Team With Appointment of CCO

     Carousell, one of the world’s largest and fastest growing classifieds, today announced the appointment of Lewis Ng as Chief Commercial Officer. Lewis will be responsible for all commercial relationships, including high-value verticals, advertising sales and go-to-market partnerships. Lewis will also oversee the transformation of Carousell into a premium publisher by bolstering value-added services and premium products for clients.

    “We are at a stage with strong potential to scale. Currently, 1 in 4 Singaporeans use Carousell monthly, and with rapid growth regionally, it is imperative that we continue to attract top talents that would elevate our positioning and growth. With his extensive understanding of the classified space and business verticals, Lewis has displayed a solid record of growing robust revenue streams and executing high-impact business solutions,” said Siu Rui Quek, Carousell Co-founder and CEO. “There is a significant and growing market for high-value verticals such as Cars and Property, and we look forward to leveraging Lewis’ experience in these areas that pave way to achieve greater success across Southeast Asia.”

    Lewis’ role has been added in response to the increasing demand for business solutions and growth within the company and follows further high profile hires, including the addition of Su Lin Tan as Vice President of Operations.

    Previously Chief Business Officer at PropertyGuru and Commercial Director, APAC at TripAdvisor, Lewis brings over eighteen years of commercial and leadership experience in driving revenue growth across regional markets. Lewis was said to be instrumental in the leading property site’s continued double-digit revenue growth for three consecutive years, spanning roles in Marketing and Client Retention. At TripAdvisor, he was the Commercial Director for the APAC region and one of the first employees in Singapore, where he drove the brand’s revenue growth by triple digits in a period of three and a half years.

    Lewis has led key regional and in-market functions to deliver value to customers and partners and will be leading the overall commercial strategy at Carousell as Chief Commercial Officer. Lewis will be overseeing the Sales and Business Development functions in Carousell and he reports to Co-founder and CEO, Siu Rui Quek.

    “I am excited to join one of the biggest and fastest growing start-ups in Singapore. I really admire how fast and steadily the visionary founding team has grown the business in such a short amount of time, and I’m delighted to be able to contribute to the ongoing success of Carousell. With my experience and expertise, I am looking forward to creating efficient operations and models to help Carousell reach its fullest potential,” said Lewis.

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  • Carousell raises US$56 million from Naspers

    Carousell raises US$56 million from Naspers

    Singaporean m-commerce platform Carousell has raised US$56 million from Naspers, the parent company of the Philippines’ online marketplace OLX.

    As part of the deal, Carousell will also acquire OLX Philippines, with the transaction due to be completed by the second half of this year.

    OLX Group will own a 10 per cent stake in Carousell, and values the company at “over US$550 million,” the firm says.

    The merger will give Carousell a boost in the Philippines and across Southeast Asia.

    Currently featuring 196 million listings Carousell has sold some 71 million items since it was founded in 2012. The company says it wants to continue improving predictive features like smart listings, personalised browsing, chat experiences and price-suggestion functions.

    The firm has raised approximately $170 million to date, and expects a valuation of $1 billion, in the near future.

    Carousell operates in Malaysia, Indonesia, the Philippines, Hong Kong, and Taiwan.

  • Carousell Expands Executive Team to Strengthen Operations and Leadership

    Carousell Expands Executive Team to Strengthen Operations and Leadership

    Carousell, one of the world’s largest and fastest growing classifieds, announced the appointment of industry veteran Su Lin Tan as Vice President of Operations, while Colin Bryar has taken on an advisory role. The new additions reflect the company’s steadfast commitment to solidify its market-leading position in the classifieds industry and to continuously improve user experience of our marketplace in the region.

    “We are always on the lookout for world-class talent who shares our values and passion for solving meaningful problems with technology, and we are tremendously fortunate to have found that in Su Lin and Colin,” said Siu Rui Quek, Carousell Co-founder and CEO. “Their collective experience and proven track record in transforming organisations amidst complex digital environments will be invaluable as we power through our next chapter of growth. It is an absolute privilege and I look forward to learning from them as we continue to innovate classifieds in an AI-first world.”

    Su Lin, previously Deputy Chief Marketing Officer and Senior Vice President of Sales Strategy and Operations at Singapore Press Holdings (SPH), brings over two decades of leadership experience in digital strategy, marketing and the classified space to Carousell. Having overseen sizable advertising sales and digital organisations and working across complex organisational eco-systems, she was most recently associated with the launch of Singapore’s first and only digital publisher alliance, the Singapore Media Exchange, Su Lin serves as the Vice President of Operations to lead the teams in scaling up operations in Singapore and across the region. In her new role at Carousell, she reports to Co-founder and CEO, Siu Rui Quek.

    “I am deeply honoured and humbled at the chance to work alongside Carousell’s visionary founding team. I knew they were destined to achieve great things from the first time we met back when they had first started the company,” said Su Lin. “Despite their incredible success in a short span of six years, the leadership team’s deep commitment and mission-driven values to make an impactful change in the world have never wavered. Their humility and willingness to learn and grow, not only themselves but also their people, moved me. I am excited for the opportunity to help make the founders’ dream come true so that we might show the world what Singapore born and bred
    companies are capable of.”

    In his new advisory role to Carousell’s executive leadership team, Colin will focus on identifying opportunities for faster growth and providing a world-class customer experience for users across the region. Colin has successfully led digital platform businesses in all stages of evolution for over 25 years in various senior leadership roles at Amazon, IMDb and Alibaba-owned RedMart. He also served two years as Technical Advisor to Jeff Bezos. This unique blend of experience makes Colin a great fit for the next phase of Carousell’s growth.

    Colin shares his excitement for tackling new challenges at Carousell, “In my many years of working with major tech companies, the potential I saw in Carousell and the impact it can bring to many more millions of users around the world is something really special. I have profound admiration and respect for the founders and their vision for the company. It’s an exciting time to be part of a team that is aggressively expanding its capabilities to bring simpler and more trusted solutions to help people discover new possibilities when buying, selling and connecting with one another.”

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