Retail News CRM

Tag: Case

  • Ted Baker CEO and founder Ray Kelvin to take leave of absence

    Ted Baker CEO and founder Ray Kelvin to take leave of absence

    Ted Baker chief executive and founder Ray Kelvin has taken a voluntary leave of absence after “further serious allegations” around his conduct were brought to light. These allegations were brought to the attention of an independent committee of non-executive directors created to investigate harassment claims made by multiple anonymous staff members that Kelvin had expected them to hug him and sit on his lap when he would visit stores.

    The committee appointed Herbert Smith Freehills LLP to conduct an independent external investigation into the claims.

    Kelvin agreed it would be best for the business, and the people who work in it, if he were to take a voluntary leave of absence for the duration of the investigation.

    Chief operating officer Lindsay Page has been appointed acting chief executive with immediate effect.

    Ted Baker non-executive chairman David Bernstein noted the business remains in a strong position to deliver on its strategy, despite the negative media reports.

    The investigation stems from a petition created on website Organise, through which multiple Ted Baker employees made workplace harassment claims about the founder.

    “Together our pressure exposed what was happening at the highest level. Now, over 100 anonymised reports of harassment are sat with Ted Baker’s board,” Organise said in a blog post about the matter.

    Kelvin said that he grew up with such practices, and that it was “good old-fashioned stuff”.

  • Sexual Harassment Claims Against Ted Baker’s Founder investigated

    Sexual Harassment Claims Against Ted Baker’s Founder investigated

    UK fashion retailer Ted Baker has appointed an independent committee of non-executive directors to investigate workplace harassment claims that current chief executive and founder Ray Kelvin expected staff to hug him and sit on his lap when visiting stores.

    “Ray, and the company’s leadership, have always prided themselves on Ted Baker being a great employer and business to work with,” the company said in a response to media reports about the claims and a petition started by staff members to stop the behaviour.

    “Accordingly, they and the board take these concerns very seriously and the board has directed a thorough and urgent independent external investigation carried out into these matters.”

    Organise, a website that allows employees to speak out against what they see in the workplace, and where Ted Baker staff initially spoke out about the workplace harassment, was contacted by leadership at the retailer who said they’re “open to changing the way we do things” when it comes to hugs.

    “Together our pressure exposed what was happening at the highest level. Now, over 100 anonymised reports of harassment are sat with Ted Baker’s board,” Organise said in a blog post about the matter.

    In an interview, Kelvin explained that he hugs people because his psoriatic arthritis makes it painful to shake hands, and took offence when it was suggested that people would be uncomfortable doing so.

    “You can’t expect my life to change because today people are particular about certain things that we grew up quite naturally with,” Kelvin explained, calling it “good old-fashioned stuff.”

    “Plenty of people might have sat on Ted Baker’s knee.”

  • Takata to pay $1 billion to settle U.S. air bag probe

    Takata to pay $1 billion to settle U.S. air bag probe

    Japan’s Takata is expected to plead guilty to criminal wrongdoing as early as Friday as part of a $1 billion settlement with the U.S. Justice Department over its handling of air bag ruptures linked to 16 deaths worldwide, sources said.

    The settlement includes a $25 million criminal fine, $125 million in victim compensation and $850 million to compensate automakers who have suffered losses from massive recalls, the sources said.

    The settlement also calls for an independent monitor of the Japanese auto parts manufacturer. It could help Takata win financial backing from an investor to potentially restructure and pay for massive liabilities from the world’s biggest auto safety recall.

    The company is poised to plead guilty to wire fraud, or providing false test data to U.S. regulators, according to the sources, who were not authorized to discuss the settlement publicly.

    In 2015, Takata admitted in a separate $70 million settlement with U.S. auto safety regulators that it was aware of a defect in its air bag inflators but did not issue a timely recall.

    It admitted it provided the regulator, the National Highway Traffic Safety Administration (NHTSA), with “selective, incomplete or inaccurate data” dating back at least six years and also provided automakers with selective, incomplete or inaccurate data.

    The wire fraud charge is expected to be filed in U.S. District Court in Detroit. The Justice Department is considering naming Ken Feinberg, a longtime compensation adviser, to oversee the Takata settlement funds. He declined to comment on Thursday.

    The settlement is expected to include restitution to some victims and automakers, who have been forced to recall vehicles with the defective inflators. Honda Motor Co (7267.T) and Takata have settled nearly all lawsuits filed in connection with fatal crashes. The recall impacts 19 automakers including Ford Motor Co (F.N), General Motors Co (GM.N), Toyota Motor Corp (7203.T), Volkswagen AG (VOWG_p.DE) Fiat Chrysler Automobiles NV (FCHA.MI).

    Takata spokesman Jared Levy declined to comment.

    Deaths linked to the company’s air bag inflators include 11 in the United States – nearly all in Honda vehicles. Regulators have said recalls would eventually affect about 42 million U.S. vehicles with nearly 70 million Takata air bag inflators, making this the largest safety recall in U.S. history.

    Takata is expected to agree to come up with the $1 billion within a year or when it secures a financial backer.

    Senators Richard Blumenthal of Connecticut and Edward Markey of Massachusetts backed a Takata deal but said in a joint statement they were “deeply concerned that the DOJ settlement appears to only target Takata Corporation and no executives.” The senators also said that if the company “files for bankruptcy, its new creditors, and not Takata, would be responsible for paying criminal fines on the company’s behalf.”

    Reuters reported in November Takata was considering a bankruptcy filing for its U.S. unit as the air bag maker looks for a sponsor to help pay for liabilities related to its faulty air bag inflators.

    The inflators can explode with excessive force, launching metal shrapnel at passengers in cars and trucks. Many of those killed were involved in low-speed crashes that they otherwise may have survived, including a 17-year-old high school senior in Texas killed last year. At least 184 people have been injured in the United States as well.

    In November 2015, Takata agreed to pay a $70 million fine for safety violations with U.S. auto safety regulators and could face deferred penalties of up to $130 million under a NHTSA settlement.

    The agency named a former U.S. Justice Department official to oversee the Takata recalls and the company’s compliance with the safety settlement.

    Last month, NHTSA said it would press the auto industry to accelerate the pace of replacements for defective Takata inflators and signaled a likely widening of the safety recall. Only about one third of the inflators recalled have been replaced, leaving more than 30 million to be fixed.

    In June, NHTSA warned that Takata air bag inflators on more than 300,000 unrepaired recalled Honda vehicles showed a substantial risk of rupturing, and urged owners to stop driving the “unsafe” cars pending a fix.

  • Vaniday app starts Asia foray

    Vaniday app starts Asia foray

    Beauty salon booking app Vaniday, backed by eCommerce giant Rocket Internet – the company behind fashion eTailer Zalora – has launched its first Asian platform in Singapore.

    Following in the footsteps of five other countries, the app now covers the city Vaniday co-founder and MD Robinson Blanckaert calls home.
    “Singapore is not that small actually,” says Blanckaert. “We have the most active spa-going population across the globe with more than 18,000 beauty salons.”

    With more than 800 salons signed up to the app, users can compare and review services as well as book appointments. Beauty businesses can use the app to manage staffing, appointment-making and invoicing through Vaniday’s free software.

    “From the launch in each country, we’ve learnt a lot of lessons. Now, for example, we send a professional photographer to every salon so each business benefits from professional images.”

    Vaniday has reportedly raised €15 million ($16.29 million) in funding.

    Meanwhile, AsiaOne says due diligence before stepping into a salon is worthwhile given that theConsumers Association of Singapore (Case) receives a sizeable number of complaints about spas and beauty-related businesses – almost 2000 cases of negative feedback were lodged in 2014 – and there has been an increase in complaints about unsubstantiated claims by beauty industry advertisements last year.

    In a parallel development, Case has signed a memorandum of understanding to jointly develop anaccreditation scheme for the hair and cosmetology industry in Singapore, following the signing of a memorandum of understanding with the Hair & Cosmetology Association Singapore (HACOS).

  • FairPrice delists Asia Pulp & Paper products

    FairPrice delists Asia Pulp & Paper products

    Singapore’s largest grocery retailer NTUC FairPrice has removed all products supplied by Asia Pulp & Paper from its stores due to the paper giant’s role in contributing to the toxic haze.

    The Singapore Environment Council (SEC) has instituted a temporary restriction on the use of the “Singapore Green Label” certification for APP products after becoming aware the company sourced paper from companies responsible for the fires across Indonesia which have left Singapore and parts of Malaysia shrouded in a toxic haze.

    FairPrice carries 14 housebrand paper products that are certified with the Singapore Green Label. Two of these are housebrand tissue products sourced from APP through Universal Sovereign, a licensed distributor, while the rest of the products are not affected. In addition, all 16 APP related products from the various brands FairPrice carries have also attained the Singapore Green Label certification.

    FairPrice CEO Seah Kian Peng said the company has taken the opportunity to reiterate its firm stance on the issue.

    “We have been proactively monitoring the situation over the past week. We initiated meetings with the various parties concerned when the list of firms including APP, was named by the authorities as suspects for contributing to the haze. As a fair business partner, we reserved taking action pending further information and investigation by the authorities.

    “Our decision to withdraw all APP products is a result of the temporary restriction of their Green Label certification. This reflects our conviction and commitment towards promoting and adopting sustainable practices, as we have done all these years.”

    FairPrice has been championing various initiatives that promote sustainability. One of these initiatives is certifying housebrand products with the Singapore Green Label Scheme administered by SEC. Last week, SEC requested companies with paper products certified under the Singapore Green Label Scheme to declare compliance with using sustainable materials. FairPrice was unable to sign the declaration for the two housebrand products earlier as it was pending APP’s confirmation of their compliance to SEC’s requirements.

    Following the temporary restriction of the Green Label notification, FairPrice has withdrawn both housebrand products, which include FairPrice Softpack Tissue 200s and the FairPrice Gold 3 Ply Facial Tissue 140s supplied by APP. Beyond this, FairPrice will also withdraw all APP related products including Paseo, Nice and Jolly.

    “We assure customers that FairPrice has alternative brands of paper products, including products with the Green Label, available to meet consumers’ needs.”

    All APP products will be withdrawn from all FairPrice stores by 5pm today.