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Tag: DHL

  • DHL Supercharges Asia-Europe Trade Lanes with Expanded Air Freight Capacity

    DHL Supercharges Asia-Europe Trade Lanes with Expanded Air Freight Capacity

    DHL Global Forwarding, which is part of the DHL Group and specializes in air and ocean freight, is looking to increase its dedicated air capacity between Asia and Europe. This will be achieved through the introduction of new weekly flights that will connect the primary logistics centers of Shanghai-Leipzig and Liège-Hong Kong. The new service offering highlights the synergy between DHL Global Forwarding and DHL Express, thereby bolstering the Group’s capacity to cater to the burgeoning Asia-Europe trade routes.

    Launch of Weekly Boeing 777F Rotations

    Coinciding with the initiation of the summer flight schedule, DHL Global Forwarding will commence weekly Boeing 777F rotations. These rotations will connect Shanghai-Leipzig and Hong Kong-Liège, facilitating further distribution across Europe. These flights will significantly augment the uplift available for DHL Global Forwarding’s client base.

    Henk Venema, the Global Head of Air Freight at DHL Global Forwarding, stated that the expansion of their company’s controlled capacity on the Asia-Europe route underscores their commitment to delivering reliability, speed, and resilience for their clients. He mentioned that the demand on this specific trade lane is escalating at a remarkable rate, and bolstering their network will allow them to remain a step ahead of their customer’s needs.

    Enhancing DHL’s Asia-Europe Air Freight Capacity

    Leipzig was selected as it is a pivotal DHL Express aviation hub and boasts robust infrastructure for operational processing. It will act as a crucial gateway for shipments received from Shanghai. This move aligns with DHL’s larger strategy of utilizing its European hubs to optimize efficiency and cater to demand spikes during high season.

    The Liège-Hong Kong route will include a stop in Tel Aviv, which is crucial in maintaining market support and ensuring consistent service for clients. In collaboration with the operating airline partner, the flight may also accommodate limited cargo loading or offloading if necessary. The return trip from Hong Kong will feed directly into DHL’s European distribution network.

    Enhancements Across Intercontinental Air Network

    DHL is also planning to make further improvements to its intercontinental air network, alongside the new Asia-Europe capacities. This includes the planned increase in transpacific uplift between Southeast Asia and the United States later this year.

    Travis Cobb, EVP Global Operations and Aviation at DHL Express, commented on the cross-divisional collaboration, stating that it exemplifies their commitment to facilitating global trade flows. This collaboration between DHL Global Forwarding and DHL Express will allow customers to capitalize on their combined strength as the world’s premier logistics provider.

    By offering additional flight capacities, DHL Global Forwarding and DHL Express are closely aligning to provide customers with enhanced reliability, flexibility, and global reach across the supply chain. Leveraging shared assets and operational strengths within DHL, the divisions continuously deliver integrated solutions that complement each other.

    Questions & Answers

    Why is DHL Global Forwarding expanding its air capacity between Asia and Europe?
    DHL Global Forwarding is expanding its dedicated air capacity to cater to the increasing demand on the Asia-Europe trade lanes and to enhance the Group’s ability to serve this rapidly growing market.

    What role will Leipzig play in DHL’s expanded services?
    Leipzig will serve as a key gateway for shipments arriving from Shanghai, leveraging its status as a major DHL Express aviation hub with a strong operational processing infrastructure.

    How is DHL working to enhance its intercontinental air network?
    In addition to the new Asia-Europe capacities, DHL is preparing further enhancements across its intercontinental air network. Plans include increased transpacific uplift between Southeast Asia and the United States later in the year.

  • DHL Express and Malaysia Aviation Group Join Forces for Eco-Friendly Sky: Aiming to Cut Emissions with Sustainable Aviation Fuel

    DHL Express and Malaysia Aviation Group Join Forces for Eco-Friendly Sky: Aiming to Cut Emissions with Sustainable Aviation Fuel

    DHL Express has entered into a contract with Malaysia Aviation Group (MAG), the parent firm of Malaysia Airlines, to employ DHL’s GoGreen Plus service. The arrangement will allow MAG to decrease the greenhouse gas emissions connected to its punctual international shipments by investing in environmentally friendly aviation fuel (SAF) utilized within DHL’s airspace. The partnership is expected to reduce approximately 300 tons of lifecycle carbon dioxide equivalent (CO₂e) emissions by 2026, compared to the previous year.

    Supporting Emissions Reduction

    “SAF is presently one of the most advanced lower-carbon solutions for decreasing lifecycle emissions from long-distance air transport,” observed Julian Neo, Managing Director of DHL Express Malaysia and Brunei. “It is rewarding to see an esteemed national carrier like MAG bolster its stance in the lower-carbon aviation fuel landscape and inspire broader sector adoption. This partnership reaffirms our commitment to assisting the sustainability objectives of businesses through carbon-reduced logistics.”

    The GoGreen Plus service, initiated in 2023, lets customers use SAF to diminish indirect Scope 3 emissions in their value chain resulting from upstream and downstream transportation and distribution. The service is facilitated by multiple SAF agreements DHL has established with various partners.

    SAF, produced from renewable sources like used cooking oil and other residues, can lessen lifecycle greenhouse gas emissions by roughly 80 percent compared to traditional jet fuel. DHL’s GoGreen Plus service operates on a ‘book & claim’ model, allowing DHL to directly substitute fossil fuels with sustainable fuels within the logistic company’s network.

    Strengthening Sustainability

    MAG’s adoption of GoGreen Plus applies to both incoming and outgoing air freight handled by DHL Express throughout the United States, Europe, and Asia Pacific. This supports MAG’s corporate sustainability strategy by addressing the lifecycle emissions related to its international logistics activities and supports its wider push to promote SAF adoption across all passenger and cargo operations.

    As an aviation group managing both airline and air cargo businesses, MAG continues to identify scalable SAF solutions across consumer and commercial sectors, reinforcing its ongoing dedication to lower-carbon air transport solutions.

    Since 2021, MAG has operated flights powered by SAF for both passenger and cargo services, thereby building operational readiness and strengthening infrastructure integration across its network. This foundation is now allowing the Group to increase SAF usage in support of lower-carbon air freight solutions for corporate clients.

    Fostering Regional Growth

    In an effort to foster regional ecosystem development, MAG carried out a two-week SAF uplift on the Kuala Lumpur–London route in 2025 to evaluate Malaysia’s local supply chain preparedness at KLIA. This provided crucial groundwork for future SAF adoption. Simultaneously, the Group continues to collaborate with industry partners and local feedstock suppliers to explore avenues for domestic SAF production, thereby promoting commercially viable SAF solutions for passenger, corporate travel, and cargo operations.

    “SAF remains one of the most important components in aviation’s transition to net-zero by 2050. Scaling SAF requires coordinated action across the entire value chain—from policy to production to infrastructure and demand creation,” expressed Philip See, Group Chief Sustainability Officer of MAG. “Our partnership with DHL Express indicates the growing momentum for market-based solutions such as book-and-claim mechanisms that can quicken SAF uptake beyond regulatory mandates. We are committed to playing our part—not merely through operational adoption across our network, but by fostering ecosystem development in Malaysia and the region to enable progress towards a credible and scalable pathway for a lower-carbon aviation industry.”

    Questions & Answers

    What is the partnership between DHL Express and MAG aiming to achieve?
    This partnership aims to significantly reduce greenhouse gas emissions from international shipments by investing in sustainable aviation fuel (SAF) within DHL’s airspace.

    What is the GoGreen Plus service?
    Launched by DHL Express in 2023, GoGreen Plus is a service that allows customers to use SAF to reduce their indirect Scope 3 emissions, which arise from transportation and distribution activities.

    What actions has MAG taken to support lower-carbon air transport solutions?
    MAG has committed to the use of SAF across its passenger and cargo operations. It has also collaborated with industry partners and local suppliers to explore avenues for domestic SAF production, and invested in assessing and preparing local supply chains.

  • DHL Aviation Strengthens Economic Growth in Africa with Two New Boeing 737s in Lagos

    DHL Aviation Strengthens Economic Growth in Africa with Two New Boeing 737s in Lagos

    DHL Aviation recently debuted two fully branded Boeing 737-400 aircraft at Murtala Muhammed International Airport in Lagos, marking a significant step forward in the company’s ongoing enhancement of Sub-Saharan Africa’s (SSA) logistics infrastructure. The increase in air transport capacity is set to bolster transit times, augment delivery predictability, and widen DHL’s scope to support businesses throughout West Africa and beyond.

    Air Network Expansion in Sub-Saharan Africa

    As the sole logistics provider with a dedicated air network in SSA, DHL is persistently extending its aviation uplift capacity to accommodate the increasing demands of West African businesses. The industries driving this growth comprise e-commerce, perishable goods, energy, and life sciences & healthcare.

    The African Continental Free Trade Area has ushered in a period of expanding commerce across the continent. Consequently, businesses are seeking reliable transit times and consistent delivery performance. The two exclusive aircraft will be incorporated into DHL Aviation’s African air network, fortifying connections on pivotal Africa-Europe and Africa-Asia trade lanes, said Anthony Beckley, VP Operations and Aviation at DHL Express SSA.

    Sustainable Growth and Digitalisation

    DHL’s investment in aviation capacity aligns with the company’s wider commitment to sustainable growth. DHL is proactively fostering digitalisation through AI-enhanced route optimisation and digital customs tools. Furthermore, the company is currently trialling renewable energy and alternative fuel projects across its facilities to aid its long-term environmental objectives.

    The latest investment further solidifies DHL Express’s standing as the go-to logistics partner for businesses aiming to expand their footprint in regional and global value chains, commented Riaan Vorster, Aviation Senior Director at DHL Aviation SSA.

    Questions & Answers

    What impact will DHL Aviation’s investment have on Sub-Saharan Africa’s logistics infrastructure?
    The investment, which includes two fully branded Boeing 737-400 aircraft, will improve transit times, enhance delivery predictability, and enable DHL to better support businesses across West Africa and beyond.

    Why is DHL expanding its aviation uplift in Sub-Saharan Africa?
    DHL is responding to the growing demand from West African businesses across key sectors, including e-commerce, perishables, energy, and life sciences & healthcare.

    How does DHL’s latest investment align with its broader commitments?
    By increasing its aviation capacity, DHL is demonstrating its commitment to sustainable growth. The company is also advancing digitalisation efforts through AI-enabled route optimisation and digital customs tools and piloting renewable energy and alternative fuel projects to support long-term environmental goals.

  • DHL Group’s Bold Strides Towards Sustainability: Green Innovations Across Asia Pacific

    DHL Group’s Bold Strides Towards Sustainability: Green Innovations Across Asia Pacific

    DHL Group has made substantial progress in its commitment to environmental sustainability across the Asia Pacific region. This comes as part of their initiative to meet the region’s increasing need for reduced-emission logistics solutions. By 2025, DHL has put forth an array of initiatives to advance its sustainability roadmap, with five notable examples being sustainable fuel agreements, the deployment of electric vehicles, and the establishment of carbon-neutral facilities.

    Focusing on Sustainable Fuels

    In spite of the challenges in decarbonizing the aviation industry, DHL is taking considerable strides towards achieving a 30% usage of sustainable aviation fuel (SAF) by 2030. In 2025, DHL Express entered into critical SAF agreements with notable partners in Asia, increasing the demand and adoption of SAF for air cargo flights. These agreements contributed to nearly 20 million litres of SAF being supplied to DHL Express flights departing from Narita, Incheon, and Singapore, solidifying DHL as a leading SAF user in the logistics industry.

    Furthermore, DHL’s GoGreen Plus service has facilitated the adoption of SAF by numerous customers in the Asia Pacific region. In 2025 alone, over 153,000 customers utilized this service, thereby reducing their international air shipments’ Scope 3 emissions. This system allows DHL to substitute fossil fuels with sustainable fuels across its network, attributing the resulting environmental benefits to customers who opt for GoGreen Plus.

    Global Partnerships for a Sustainable Future

    DHL Global Forwarding collaborated with CMA CGM, purchasing 8,800 metric tons of UCOME second-generation biofuel. This partnership aims to reduce roughly 25,000 metric tons of greenhouse gas emissions and reaffirms DHL’s commitment to enhancing the demand for sustainable marine fuel, thereby enabling low-carbon maritime transport.

    Growth of Electric Vehicle Fleet

    In its endeavor to transition to reduced-emission ground transport, DHL has expanded its fleet of electric vehicles and introduced hydrogen-powered vehicles. DHL Supply Chain has deployed hydrogen-powered trucks in Japan for long-haul operations and supported the launch of an all-electric vehicle fleet to service over 250 stores across Thailand. Meanwhile, DHL Express has incorporated more than 100 electric vehicles into its Asia Pacific fleet, contributing significantly to its target of operating two-thirds of its final-mile fleet with electric vehicles by 2030.

    Carbon-Neutral Facilities

    In a bid to further its ‘Green Logistics of Choice’ agenda, DHL Group has constructed new facilities to operate in a carbon-neutral manner. In Thailand, DHL Supply Chain unveiled its first fully renewable energy-powered warehouse, which relies solely on on-site solar systems. This innovative move eliminates the need for fossil-fuel-based grid power. Similarly, new DHL Express service centers in Thailand and the Philippines were designed to minimize energy consumption.

    Questions & Answers

    What is DHL’s objective with its sustainability initiatives in the Asia Pacific region?

    DHL is committed to meeting the region’s increasing demand for reduced-emission logistics solutions and aims to achieve net-zero emissions by 2050.

    What is the significance of DHL’s sustainable fuel agreements and how do they work?

    DHL’s sustainable fuel agreements aim to increase the demand and adoption of sustainable aviation fuel (SAF) in the logistics industry. They allow DHL to substitute fossil fuels with SAF across its network, attributing the resulting environmental benefits to customers who opt for their GoGreen Plus service.

    What steps has DHL taken to encourage the use of electric vehicles and reduce emissions?

    DHL has expanded its fleet of electric vehicles and introduced hydrogen-powered vehicles in an endeavor to transition to reduced-emission ground transport. They aim to operate two-thirds of their final-mile fleet with electric vehicles by 2030.

  • DHL Express Boosts Trade Potential with Expanded Cargo Capacity on Hong Kong-Penang Route

    DHL Express Boosts Trade Potential with Expanded Cargo Capacity on Hong Kong-Penang Route

    DHL Express has enhanced its network with increased capacity for the Hong Kong to Penang route. A Boeing 767 freighter will now ply the route, taking over from the previous Airbus A321, adding an extra 20 tons of cargo capacity per flight.

    Meeting Rising Demand

    Operating on a daily basis with its partner Raya Airways, DHL is poised to meet the increasing demand for time-sensitive shipments from technology and semiconductor manufacturers in Malaysia’s northern manufacturing hub. The Boeing 767 freighter provides enhanced payload and range capabilities, thus accommodating more shipments. This ensures that clients in Penang are better linked to their trading partners in Hong Kong and beyond.

    Peter Bardens, Senior Vice President for Network Operations & Aviation – Asia Pacific, DHL Express, expressed pride in the firm’s significant footprint and network that have contributed to the growth in Penang, a long-standing attractive destination for tech giants. “The introduction of a larger aircraft and a daily schedule not only increases capacity, but it also reaffirms our commitment to connecting Asia’s innovation hubs with the rest of the world. As trade routes evolve, we remain focused on maintaining our network’s flexibility and agility to cater to changing customer needs,” Bardens said.

    Supporting Malaysia’s Growing Role

    This strategic enhancement reflects DHL’s commitment to bolster Malaysia’s growing role in global supply chains, particularly in the electronics and semiconductor sectors. This move is timely as Penang continues to attract high-value investments and expand its footprint in the global tech ecosystem. The state marked a significant manufacturing investment of approximately EUR2.56 billion (RM12.5 billion) in the first half of 2025, a 150% increase compared to the same period in 2024.

    Julian Neo, Country Manager, DHL Express, Malaysia, affirmed that the network enhancement aligns with findings from the DHL Global Connectedness Tracker 2025. It showed that Asia Pacific is increasingly central to global trade, despite geopolitical tensions and tariff disruptions. “Intra-Asia trade continues to show momentum, with Malaysia ranked among the top 10 fastest-growing trading nations globally in the first half of 2025,” said Julian Neo.

    Strengthening Partnerships

    “Our partnership with DHL Express has grown over the years through operational reliability and close collaboration. The introduction of the Boeing 767 further strengthens our support for Penang’s expanding electrical and electronics industries, while enhancing Malaysia’s connectivity to global markets. We look forward to continuing this partnership as we grow our capacity and serve the evolving needs of our customers,” said Mohamad Najib Ishak, Group Managing Director, Raya Airways.

    Malaysia’s trade value growth highlights its resilience and increasing significance in global supply chains, despite shifting trade dynamics. DHL Group has identified Malaysia as one of the 20 global markets with the highest growth potential. The recently concluded DHL GoTrade Summit 2025, held for the first time outside Germany in Kuala Lumpur, also underscores the logistics provider’s commitment to elevating local enterprises and reinforcing Malaysia’s position as a key player in the global marketplace.

    Questions & Answers

    What is the significance of the Boeing 767 freighter in DHL’s operations?
    The Boeing 767 freighter adds an extra 20 tons of cargo capacity per flight, offers enhanced payload and range capabilities, and accommodates more shipments.

    How does the network enhancement impact Malaysia’s position in global trade?
    The enhancement bolsters Malaysia’s growing role in global supply chains, particularly in the electronics and semiconductor sectors, and strengthens Malaysia’s connectivity to global markets.

    What does the DHL GoTrade Summit 2025 signify?
    Held in Kuala Lumpur, the summit underscores DHL’s commitment to supporting local enterprises and reinforces Malaysia’s position as a key player in the global marketplace.

  • DHL Invests €130M in Boosting Saudi Logistics with New Hub: A Strategic Leap towards Vision 2030

    DHL Invests €130M in Boosting Saudi Logistics with New Hub: A Strategic Leap towards Vision 2030

    DHL Supply Chain, the world’s leading contract logistics provider, has announced an investment of approximately €130 million (560 million SAR) towards the establishment of a regional logistics and distribution hub in Riyadh, located in Saudi Arabia’s Special Integrated Logistics Zone (SILZ). This strategic investment reaffirms the company’s commitment to the Kingdom’s Vision 2030 and its goal of becoming a global logistics powerhouse. This facility is part of DHL’s larger investment strategy in Saudi Arabia.

    Features of the New Facility

    The new distribution hub will be built on a 78,000 sqm land plot, with a 53,000 sqm facility, under a lease agreement for a 26-year term. This multi-user warehouse will service various sectors, such as technology, retail and consumer, automotive, energy, and e-commerce, offering customised solutions for each industry. Construction is set to commence in the first quarter of 2026, with completion projected for the second quarter of 2027. This new warehouse is a component of the €500 million investment announced by DHL Group for the Middle East extending to 2030.

    Hendrik Venter, CEO of DHL Supply Chain, commented on the growth potential of the region, saying, “The Middle East is one of the fastest-growing logistics regions globally, and Saudi Arabia sits at the centre of this transformation… Our new multiuser facility at SILZ will not only accelerate supply chain resilience and connectivity but also enable global businesses to migrate their distribution centres to the Kingdom…”

    Strategic Location and Benefits

    Situated just eight kilometres from King Khalid International Airport and connected via a bonded corridor, the new hub will offer unrivalled proximity to global air routes. This advantageous location will ensure faster lead times and seamless access to and from the Middle East’s largest consumer market—facilitating efficient inbound flows into the Kingdom and supporting the burgeoning outbound export trade.

    Mostapha Mokdad, DHL Supply Chain KSA’s Managing Director, stressed the alignment of this initiative with the Kingdom’s Vision 2030, saying, “…our lighthouse site at SILZ is a testimony of supporting our global customers to actively serve the Kingdom of Saudi Arabia as the largest market in the region…”

    Significant Milestone and Future Opportunities

    The agreement represents a significant step in DHL Supply Chain’s long-term expansion strategy in the Kingdom and mirrors the strong alignment between the company’s growth ambitions and Saudi Arabia’s Vision 2030 objectives. The new facility is anticipated to generate new employment opportunities, contributing to local workforce development in line with Vision 2030.

    The collaboration between the two parties will continue through the construction and development phases. Operations at the new hub are expected to enhance regional connectivity and unlock significant long-term economic value.

    Questions & Answers

    When is the construction of the new DHL facility expected to begin?
    Construction is scheduled to start in the first quarter of 2026.

    What is the primary purpose of the new DHL facility in SILZ?
    The facility will serve as a regional logistics and distribution hub catering to various sectors, including technology, retail, automotive, energy, and e-commerce.

    How will the new DHL facility contribute to Saudi Arabia’s Vision 2030?
    The facility aligns with the Vision 2030 objectives by creating new employment opportunities and aiding in the development of the local workforce. It also supports the Kingdom’s ambition to become a global logistics hub.

  • DHL Group to Propel India’s Dynamic Market with €1 Billion Investment by 2030

    DHL Group to Propel India’s Dynamic Market with €1 Billion Investment by 2030

    DHL Group, a world-renowned logistics company, has shared its ambitious plans to invest approximately EUR 1 billion across various business sectors in India by 2030. This hefty investment highlights DHL’s confidence in India’s potential for growth and aligns with the company’s Strategy 2030 for accelerating sustainable development.

    Investment Program Details

    The investment program is set to span various sectors, such as life sciences, healthcare, new energy, e-commerce, and digitalisation. Major developments in infrastructure include:

    – Establishing the first DHL Health Logistics hub for DHL Supply Chain India in Bhiwandi
    – Building India’s largest low-carbon-emission integrated operating facility for Blue Dart in Bijwasan
    – Setting up the first automatic sorting center for DHL Express India in Delhi
    – Opening the fifth DHL IT Services Centre in Indore
    – Creating an Electric Vehicle (EV) and Battery Logistics Centre of Excellence (COE) in Chennai and Mumbai
    – Constructing the largest low greenhouse gas (GHG) emission integrated ground hub for Blue Dart in Haryana

    Tobias Meyer, CEO of DHL Group, expressed confidence in India’s dynamic market despite current global trade challenges. He remarked that India’s diversified business strategies and policies support long-term investments, making it a promising location for the implementation of DHL’s investment program.

    The Significance of India in DHL’s Strategy 2030

    Despite the headwinds from tariffs, global trade remained resilient, with India’s combined merchandise and services exports witnessing a growth of 6.18% from April to August 2025. The average distance of goods trade in India is also projected to reach 6,190 kilometers in 2025, underscoring the growth of India’s exports to various countries across Asia, the Middle East, Europe, Africa, and the Americas.

    R.S. Subramanian, SVP – South Asia and Managing Director, India, DHL Express, noted that India’s diversification strategy has started to yield results, with increased trade to a wider range of markets. He added that the complexity of evolving supply chains, ranging from new supplier ecosystems to customs declarations, is handled efficiently by DHL’s logistics experts and digital tools.

    Investments in Life Sciences and Healthcare

    India has emerged as a global hub for contract manufacturing, research and development, and clinical trials in the life sciences and healthcare sector. To support India’s ambitions in this field, DHL has invested in its capabilities, establishing the Health Logistics Excellence Centre in Mumbai and a facility in Bhiwandi dedicated to life sciences and healthcare companies.

    New Energy Initiatives

    Edwin Pinto, Managing Director, India, DHL Global Forwarding, stated that DHL’s focus on New Energy aligns with India’s ambition for clean energy and electrification. As part of this focus, DHL plans to set up an EV and Battery Logistics Center of Excellence (COE) by Q4 2025.

    E-commerce Investments

    Balfour Manuel, Managing Director of Blue Dart, highlighted the importance of logistics and e-commerce sectors in driving India’s growth. To support this, DHL plans to invest in upgrading infrastructure, network, capacity, and last-mile reach and delivery centers nationwide.

    Sustainability Drive

    As part of its Strategy 2030, DHL Group has added a new pillar: Green Logistics of Choice. The company aims to reduce its absolute CO2 emissions to 29 million metric tons by 2030 and to achieve net-zero emissions by 2050. In India, the Group’s sustainability journey is focused on the electrification of its fleet.

    Digitalisation Initiatives

    The Group has also invested in making India a hub for digital innovation and technology talent. This includes the opening of its fifth DHL IT Services (ITS) center and the first dedicated technology training academy center in Indore.

    Questions & Answers

    What is the focus of DHL’s investment in India?
    The investment program focuses on sectors such as life sciences, healthcare, new energy, e-commerce, and digitalisation. Infrastructure developments include the establishment of logistics hubs, low-carbon-emission facilities, and IT Services centers.

    What are DHL’s sustainability goals in India?
    DHL aims to reduce its absolute CO2 emissions to 29 million metric tons by 2030 and to achieve net-zero emissions by 2050. The company’s sustainability efforts in India center around the electrification of its fleet.

    What does DHL’s digitalisation initiative in India involve?
    The digitalisation initiative involves making India a hub for digital innovation and technology talent. This includes the opening of DHL IT Services centers and the establishment of a dedicated technology training academy center in Indore.

  • Shaping the Future: DHL’s Strategic Leap into Digitalization, Sustainability & Infrastructure Growth in Asia Pacific

    Shaping the Future: DHL’s Strategic Leap into Digitalization, Sustainability & Infrastructure Growth in Asia Pacific

    DHL Express has confidently set its sights on growth amidst a rapidly changing global trade environment. The company is guided by its recently launched Strategy 2030, marking a full year of an ambitious plan. CEO for Asia Pacific, Ken Lee, explains that the strategy focuses on harnessing key strengths such as a robust and resilient network, deep industry know-how, and a dedicated workforce. Simultaneously, it emphasizes proactive investments in infrastructure, digital transformation, and sustainability in order to capture opportunities in high-growth sectors.

    Strategic Highlights

    Strategy 2030 outlines five primary areas of growth: capitalizing on geographic advantages, targeting life sciences and healthcare, focusing on new energy, bolstering e-commerce, and enhancing digital sales. Additionally, it introduces a new “fourth bottom line” aimed at making DHL the preferred choice for green logistics, reflecting the company’s commitment to leading in low-carbon logistics.

    DHL’s investments in infrastructure, including expanding air hubs in Hong Kong, Singapore, and Kuala Lumpur as well as modernizing the Air Hong Kong fleet, aim to increase resilience, enhance capacity, and offer seamless connectivity across its global network. These tangible improvements are reinforced by innovations in digital technology, robotics, automation, and strategic partnerships to increase Sustainable Aviation Fuel (SAF) usage and develop carbon-neutral facilities. These efforts have led to DHL being recognized as the first-ever Sustainability Advocate of the Year at the 2024 Payload Asia Awards.

    Resilience amidst Global Trade Dynamics

    Global trade continues to be influenced by changing supply chain patterns, geopolitical tensions, and economic uncertainty. However, DHL maintains a robust position as a logistics leader and trade enabler, underpinned by three core strengths: a complete portfolio spanning air, road, and ocean transportation; a presence in over 220 countries and territories; and a seasoned, committed workforce.

    Lee acknowledges the uncertainty of the current trade environment but stresses DHL’s ability to navigate it, citing their agility and flexibility in adapting to shifting customer demands and trade regulations. This resilience bolsters DHL’s capacity to make bold, forward-looking infrastructure investments across the region.

    Expanding Hubs and Modernizing Fleet

    DHL’s role as a trade facilitator involves assisting customers in expanding internationally. This necessitates a network of hubs and gateways at critical airports, backed by service centers and state-of-the-art ground facilities. In recent years, DHL has consistently invested ahead of demand to accommodate rising shipment volumes.

    Significant developments include the second expansion of the Central Asia Hub in Hong Kong in 2023 to meet growing shipment demand within and outside Asia. DHL also opened an expanded gateway in Kuala Lumpur and upgraded its South Asia Hub in Singapore. These improvements cater to expected growth from e-commerce and the region’s increasing importance as a global trading partner.

    Additionally, DHL has modernized its fleet, upgrading the Air Hong Kong-operated fleet with 14 new A330 freighters and retiring the older A300-600 aircraft. Lee notes that companies are increasingly requiring their suppliers to diversify sourcing options to minimize operational risks, and this is where DHL’s expertise comes into play.

    Operational Excellence and Customer Flexibility

    DHL’s success is not solely defined by its physical infrastructure. The company is also deeply integrating advanced digital technologies into its operations to streamline workflows, enhance service quality, and create a safer, more efficient working environment.

    In warehouses, AI-based tools and robotics platforms are reducing travel distances for staff and speeding up robot integration. Automated guided vehicles transport shipments and cargo pallets safely, improving productivity while relieving employees from strenuous tasks.

    The introduction of On-Demand Delivery (ODD) offers customers the flexibility to reschedule contactless deliveries at their convenience. This not only optimizes operational and cost efficiencies but also enhances the overall customer experience.

    Green Logistics and Decarbonization

    DHL Express’ commitment to sustainability is evident in its recognition as the first-ever Sustainability Advocate of the Year at the 2024 Payload Asia Awards. With a clear target of achieving net-zero greenhouse gas emissions by 2050, DHL is advancing initiatives such as fleet electrification, carbon-neutral building design, and scaling of SAF adoption.

    However, the scaling of SAF does pose its challenges. Lee acknowledges that supply has not yet reached economies of scale, which is why DHL is investing in SAF and other areas that can significantly reduce GHG emissions. DHL is also aiming to electrify two-thirds of its pickup and delivery fleet by 2030, although progress in some markets is limited due to the lack of mature charging infrastructure.

    Future Growth and Employee Contribution

    Looking ahead, DHL is focusing on 20 markets worldwide that exhibit strong geographic and economic advantages, two-thirds of which are in Asia. These markets are expected to benefit from increasing domestic and foreign investment, reshoring, and nearshoring strategies.

    Life sciences and healthcare logistics remain a top priority, with DHL expanding its Health Logistics division and strengthening its pharmaceutical capabilities. Growth in e-commerce, particularly in emerging markets, also shows no signs of slowing down. “With more SMEs turning to e-commerce to engage more customer segments, we continue to put resources into capturing these opportunities,” Lee says.

    Lee emphasizes that DHL’s ability to execute these ambitious plans relies on its people. Hence, the company offers training programs to ensure staff alignment with DHL’s culture and equips them with tools for continuous improvement. Emphasizing the importance of employee contribution, Lee encourages team members to contribute ideas and solutions, thereby fostering a sense of ownership over initiatives.

    Shaping the Future of Logistics

    Beyond its network, DHL engages with partners, regulators, and governments to strengthen the logistics ecosystem. Lee underscores the importance of public forums, workshops, and seminars to identify sector challenges and encourage collaboration. Despite global uncertainties, Lee remains optimistic, attributing DHL’s competitive edge to the strength of its group and its presence in many markets worldwide.

    Questions & Answers

    What is DHL’s Strategy 2030?
    Strategy 2030 focuses on harnessing key strengths such as a robust and resilient network, deep industry know-how, and a dedicated workforce. It emphasizes proactive investments in infrastructure, digital transformation, and sustainability in high-growth sectors.

    How is DHL addressing the challenge of sustainability in its operations?
    DHL is advancing initiatives such as fleet electrification, carbon-neutral building design, and scaling of Sustainable Aviation Fuel (SAF) adoption. The company aims to achieve net-zero greenhouse gas emissions by 2050.

    What role do DHL’s employees play in the company’s strategic plans?
    CEO Ken Lee emphasizes that DHL’s ability to execute ambitious plans relies on its people. The company offers training programs to ensure staff alignment with DHL’s culture and equips them with tools for continuous improvement. Employees are encouraged to contribute ideas and solutions, fostering a sense of ownership over initiatives.

  • Asia Pacific Bolsters Global Trade Resilience Amid Policy Fluctuations: DHL Tracker Reveals

    Asia Pacific Bolsters Global Trade Resilience Amid Policy Fluctuations: DHL Tracker Reveals

    The Asia Pacific region is becoming an increasingly significant catalyst in bolstering worldwide trade resilience, despite international commerce encountering numerous challenges due to policy fluctuations. This finding is part of a recent update to the DHL Global Connectedness Tracker, produced in collaboration with New York University’s Stern School of Business. This update is the first systematic evaluation of the responses of international trade and business investment to alterations in U.S. trade policy during the second term of President Trump.

    Asia Pacific’s Strategic Adaptability

    According to Ken Lee, DHL Express’s CEO for Asia Pacific, the region has exhibited unique adaptability and strategic positioning. “The latest data illustrates how cooperation within the region is intensifying, even amidst global uncertainty,” said Lee. He pointed out that businesses in the Asia Pacific are demonstrating agility and a forward-thinking attitude, from the ASEAN’s growing role in accommodating trade flows to Asia Pacific countries engaging more intensively with neighboring nations. Lee emphasised that DHL is well-placed to assist its customers in navigating any changes in trade patterns and pledged to continue developing capabilities in customer-preferred locations.

    Global Trade Growth Amidst Tariff Uncertainty

    In the first half of 2025, the DHL Global Connectedness Tracker indicated that international trade grew at an unprecedented pace, unmatched by any previous half-year since 2010, barring the pandemic recovery. There was a significant surge in U.S. imports early in 2025 as purchasers hastened to make purchases before the impending tariff increases. After this initial rush, global trade volumes continued to exceed the levels of the previous year.

    On examining the world’s 100 largest trade routes, six out of the ten fastest-growing were exports from an Asian economy, emphasising Asia’s integral role in propelling global trade. Notably, Hong Kong SAR, Thailand, Malaysia, and Vietnam were among the top 10 fastest-growing markets, underlining Asia Pacific’s increasing influence and durability in supply chain networks.

    Rise of Intra-Asia Trade

    Intra-Asia trade demonstrated ongoing integration and burgeoning connections. The intra-regional trade share of East Asia & Pacific rose from 55% to 56%. Furthermore, the greatest reductions in trade distances were observed in countries including Thailand, China, Singapore, and Hong Kong SAR. These shifts represent Asian economies’ redirection of trade flows towards regional partners to sustain growth and their efforts to boost infrastructure and connectivity, thereby enhancing the attractiveness of participating in cross-border trade.

    ASEAN’s Growing Role in Chinese Exports

    Despite a 15% decrease in exports to the U.S. during the first eight months of 2025, China fully balanced this loss with a 15% rise in exports to the ASEAN region. ASEAN emerged as a significant growth destination for Chinese exports, signifying the region’s increasing relevance in China’s trade portfolio. Vietnam, Thailand, and India witnessed the most substantial increases in their share of China’s exports, while the U.S., Russia, Korea, Brazil, and Mexico experienced decreases.

    Reflecting on the latest trends, Prof. Steven A. Altman, Director of the DHL Initiative on Globalization at NYU Stern’s Centre for the Future of Management, stated, “The trends in trade and international business investment thus far in 2025 do not substantiate the belief that globalisation is in regression.” He noted that despite existing policy threats to globalisation, companies are not generally retreating from international markets. Instead, they are managing risks and opportunities in a connected world.

    Questions & Answers

    What factors have contributed to the Asia Pacific region’s role in driving global trade resilience?
    Adaptability, strategic positioning, and increased collaboration among countries in the region have played major roles in solidifying the Asia Pacific’s position in global trade.

    How has the ASEAN region become a crucial aspect of China’s export strategy?
    Despite a drop in exports to the U.S., China has compensated by increasing exports to the ASEAN region by 15%. This shift highlights the growing importance of ASEAN in China’s trade portfolio.

    What trends in global trade have been observed during 2025?
    Despite policy shocks and tariff turbulence, global trade has grown significantly. Asian economies, in particular, have demonstrated resilience by adjusting trade flows towards regional partners and enhancing infrastructure and connectivity.

  • DHL Express Appoints Karen Tan as New Asia Pacific CIO, Driving Innovation in Logistics

    DHL Express Appoints Karen Tan as New Asia Pacific CIO, Driving Innovation in Logistics

    DHL Express has announced the appointment of Karen Tan as chief information officer (CIO) for Asia Pacific (excluding China), a move that takes effect on September 1, 2025. Positioned in Singapore, Tan steps into her new role following the retirement of Jimmy Yeoh at the end of this year.

    Leading Through Digital Transformation

    In her capacity as CIO, Tan will oversee the comprehensive IT infrastructure, drive digital acceleration, and formulate cybersecurity strategies across more than 40 countries and territories in the region. Her responsibilities also extend to enhancing cross-functional collaboration, ensuring a smooth flow of cross-border trade, and elevating customer service standards.

    Cybersecurity and Customer Experience: A Central Focus

    Addressing the growing complexities of digital ecosystems, Tan emphasized the increasing importance of cybersecurity and data protection. “It is essential to uphold the standards and quality of employee and customer experience,” she stated, capturing the balancing act between innovation and security in today’s landscape.

    A Seasoned Leader with a Vision

    Tan’s affiliation with DHL Express dates back to 1990, where her impressive journey has culminated in her recent role as the CIO for DHL Express Singapore. There, she established a national digitalization framework and bolstered data protection and information security practices. Her influence extends further as the Data Protection Officer (DPO) Champion, as well as a leader in Diversity, Equity, Inclusion & Belonging (DEIB) initiatives, including celebrations for International Women’s Day and Generations Day. Talk about multitasking!

    Strategic Alignment with DHL’s Future Goals

    Ken Lee, CEO of DHL Express for Asia Pacific, lauded Tan’s extensive experience and successful track record in digital acceleration and data protection, asserting that she is the ideal leader to elevate the region’s IT function. Her appointment aligns seamlessly with DHL Express’ Strategy 2030, which emphasizes digital innovation and resilience in an ever-evolving global trade environment.

    Questions & Answers

    What key responsibilities will Karen Tan have as CIO of DHL Express for Asia Pacific?
    Tan will lead IT infrastructure, digital acceleration, and cybersecurity strategies across an expansive network in over 40 countries, while also enhancing customer service and cross-border trade operations.

    How long has Karen Tan been with DHL Express?
    Karen Tan has been part of DHL Express since 1990, bringing over three decades of experience to her new role.

    What initiatives has Tan led in her previous positions?
    She has developed a nationwide digitalization framework in Singapore, championed data protection efforts, and led Diversity, Equity, Inclusion & Belonging initiatives within the company.

  • DHL to build electric vans in Japan

    DHL to build electric vans in Japan

    Deutsche Post/ DHL’s EV building outlet StreetScooter is to sign a contract with Yamato, a major Japanese logistics company worth around 32 million euros. The two companies will develop a small electric van together and will bring the first 500 units into the greater Tokyo area by autumn.

    Progressed negotiations that have now been concluded. StreetScooter is responsible for the production of the electric van while Yamato will be responsible for the refrigerated transport box. However, the truck bed will be waist high so that workers can load and unload cargo without having to enter the refrigerator-freezer compartment. 100 charge points are planned as well, as is further expansion.

    So the 500 vehicles are by no means the end of the story. The cooperation could be further expanded in the future as Yamato plans to aggressively convert its fleet of around 40,000 vehicles to electric drives. According to the Japanese business paper, Yamato would be the first large logistics company in Japan to rely on electric drives on a large scale.

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  • DHL supply chain sharpens growth focus on Singapore, Malaysia and the Philippines

    DHL supply chain sharpens growth focus on Singapore, Malaysia and the Philippines

    DHL Supply Chain, the global market leader for contract logistics solutions, has named Jerome Gillet as CEO of the new Singapore cluster which includes Singapore, Malaysia , and the Philippines . In this role, Jerome will continue to report to Terry Ryan, CEO, DHL Supply Chain Asia Pacific, while remaining as a member of the regional board.

    The appointment will bring synergy for the three markets and drive new growth for the region. The DHL Supply Chain businesses locally continue to be led by the respective country heads – Jason Goh, managing director, DHL Supply Chain Singapore; Mike Davies, managing director, DHL Supply Chain Malaysia; and Suzie Mitchell, managing director, DHL Supply Chain Philippines — who now report to Jerome.

    “We see tremendous opportunity in Singapore, Malaysia and the Philippines to grow our business with even more focus on greater service quality in the markets. Jerome has repeatedly demonstrated his commitment to customer needs, and, in a changing economic climate, he is well placed to help customers deliver greater value from their supply chains,” said Terry Ryan , CEO, DHL Supply Chain Asia Pacific. “An innovator and strategic leader, Jerome is well suited to lead the next stage of growth transformation in our Singapore cluster. With his track record of delivering accelerated growth and building strong customer relationships, I am confident he will drive this new cluster in achieving high and sustainable growth.”

    “I am looking forward to accelerating growth in the newly formed cluster with a strong focus on Quality, Innovation and Customer centricity,” said Jerome Gillet , CEO, Singapore cluster, DHL Supply Chain.

    Jerome’s career in logistics spans over 20 years (the last 17 years in Asia Pacific ) and includes roles in general management, operations and business development. His last appointment as chief customer officer (CCO) of DHL Supply Chain Asia Pacific saw him turn Asia Pacific into the fastest-growing region worldwide within DHL Supply Chain. The tremendous growth was driven by his business development efforts in key sectors such as consumer & retail, technology and life sciences. Prior to his role as the CCO, Jerome was the vice president of consumer sector for Asia Pacific , and increased annual new business gains by over 200 percent between 2008 and 2014.

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  • DHL Supply Chain Expands Support for SMBs with Acquisition of IDS Fulfillment

    DHL Supply Chain Expands Support for SMBs with Acquisition of IDS Fulfillment

    Strategic Acquisition Boosts E-Commerce Capabilities

    In a move to strengthen its e-commerce infrastructure and better serve small and midsized businesses, DHL Supply Chain has acquired U.S.-based logistics provider IDS Fulfillment. The acquisition adds over 1.3 million square feet of warehouse and distribution space to DHL’s network, enhancing its ability to meet growing demand across North America.

    Expanding Reach with Key U.S. Facilities

    IDS Fulfillment’s facilities are strategically located in Indianapolis, Salt Lake City, Atlanta, and Plainfield (Indiana headquarters). DHL has confirmed that all facilities will continue operations under the leadership of existing local teams to ensure a smooth transition for customers and employees.

    Targeted Support for Smaller Businesses

    Patrick Kelleher, CEO of DHL Supply Chain North America, emphasized the importance of the acquisition:

    “The acquisition of IDS Fulfillment not only expands our operational footprint but also ensures small and midsized companies have access to our state-of-the-art logistics solutions designed for their specific requirements.”

    Enhancing DHL’s Fulfillment Network

    This marks DHL’s second e-commerce acquisition in 2025. In January, the company acquired Inmar’s reverse logistics business, making it the largest returns processing provider in North America. IDS Fulfillment’s integration strengthens DHL’s Fulfillment Network, offering scalable, flexible logistics solutions to businesses of all sizes.

    CEO of IDS Welcomes Growth Opportunity

    IDS Fulfillment CEO Mark DeFabis expressed confidence in the partnership:

    “DHL’s commitment to innovation and service excellence makes them the ideal partner to enhance our operations and deliver industry-leading capabilities to our customers and team members.”

    Positioning for Future Growth

    With global e-commerce expected to grow at an 8% compound annual growth rate (CAGR) through 2029, DHL is investing to stay ahead of the curve. Oscar de Bok, Global CEO of DHL Supply Chain, noted:

    “IDS Fulfillment complements our existing DHL Fulfillment Network, enhancing our ability to offer seamless global eCommerce solutions with local expertise and reach—especially as multinational organizations seek North American fulfillment capabilities.”

    Strengthening DHL’s Leadership in Logistics

    The IDS acquisition not only brings additional infrastructure but also a diverse client portfolio and advanced fulfillment know-how. According to Kelleher, these strategic moves reinforce DHL’s position as the preferred logistics provider for companies of all sizes.

    Questions & Answers

    1. Why did DHL Supply Chain acquire IDS Fulfillment? To expand its e-commerce fulfillment capabilities and better serve small and midsized businesses with strategically located U.S. facilities.

    2. What does IDS Fulfillment add to DHL’s network? Over 1.3 million square feet of distribution space across key U.S. locations, a diverse customer base, and specialized e-commerce logistics expertise.

    3. How does this acquisition align with DHL’s long-term goals? It supports DHL’s Strategy 2030 by growing its e-commerce footprint and enhancing its ability to offer scalable logistics solutions amid rising global e-commerce demand.

  • DHL Global Forwarding appoints new Chief Information Officer (CIO) and Senior Vice President of Business Process Optimization (BPO) for Asia Pacific

    DHL Global Forwarding appoints new Chief Information Officer (CIO) and Senior Vice President of Business Process Optimization (BPO) for Asia Pacific

    DHL Global Forwarding, the freight specialist of DHL Group, has appointed Björn Müller as Asia Pacific’s Chief Information Officer (CIO) and Senior Vice President of Business Process Optimization (BPO) with effect from May 1, 2025. He succeeds Lawrence Lee, who retired after 13 successful years with the DHL Group.

    “We are excited to welcome Björn to Asia Pacific, a region that is a major player in the global freight industry, driven by its rapid economic growth and increasing trade volumes. I look forward to Björn steering the next phase of innovation within our team. His extensive experience in Europe and expertise in driving efficiency through digital solutions will be invaluable to our growth in the region,” said Niki Frank, CEO, DHL Global Forwarding Asia Pacific.

    Müller joined DHL in 2011 as a Senior Consultant for strategic logistics, IT and finance projects before moving to DHL Global Forwarding as Head of Service Catalogue & Product Excellence in 2015. He later assumed the role of Vice President, Digital Customer Interaction.

    In his most recent role as CIO at DHL Freight DACH (Germany, Austria, Switzerland), UK & Ireland, Müller renegotiated major supplier contracts and fostered collaboration across all business and support functions. In 2024, he led the implementation of EVO, the single TMS for all DHL Freight operations across Europe. Wearing a second hat as the Managing Director of Agheera, a telematics solutions provider and subsidiary of the Group, Müller also consistently delivered year-over-year EBIT growth.

    “I am thrilled to join the fantastic team in Asia Pacific and continue its growth trajectory. The freight industry is evolving quickly with digital transformation, and I am eager to work with the team to see how we can further enhance operational efficiency and customer experience. Building on the strong foundation set by Lawrence, I also hope to bring in fresh ideas to meet our customers’ needs and keep DHL Global Forwarding at the forefront of the Asian logistics market with new technology and innovation,” added Müller.

    Based in Singapore, Müller will report directly to Guido Rietra, CIO, DHL Global Forwarding and Freight, with a dotted line to Frank.

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  • DHL Group and Temu sign Memorandum of Understanding to support local businesses

    DHL Group and Temu sign Memorandum of Understanding to support local businesses

    DHL Group, the world’s leading logistics company, has signed a Memorandum of Understanding (MoU) with the e-commerce marketplace Temu to deepen their cooperation and to further expand their successful partnership. The agreement aims to enhance collaboration to better support local small and medium-sized enterprises (SMEs) in established markets as well as in growth markets, such as Eastern Europe and the Middle East. Both parties are committed to fostering compliant trade and sustainable practices.

    DHL Group will support Temu through its logistics expertise, including multimodal transportation solutions, to provide more efficient and sustainable supply chain services. With its dense network and global presence, DHL Group is the ideal partner to support Temu’s growth in both established and new markets.

    “Through our various DHL divisions, we are already providing a wide range of logistics services and solutions, including air freight and last-mile delivery. We are excited to elevate our partnership with Temu to the next level. By combining our logistics capabilities with Temu’s innovative platform, we can create more efficient, compliant and convenient solutions that benefit both consumers and local businesses in the markets we serve,” states Katja Busch, CCO and Head of DHL Customer Solutions & Innovation.

    As part of the Memorandum of Understanding, DHL Group will utilize its logistics expertise to support Temu’s operations in Europe, including its local-to-local model, which enables local merchandise partners to sell on its platform and supports local fulfillment. Temu expects up to 80% of its total sales in Europe to come from this local-to-local model. Additionally, the e-commerce platform will enable European-based sellers to reach global markets in the future. This allows, in particular, SMEs to scale and expand their businesses. DHL will also assist Temu in growing its presence in e-commerce markets, including the Europe, Middle East, and Africa (EMEA) regions.

    “This letter of intent marks a significant step in our partnership with DHL Group. Its extensive network and logistics capabilities will help support our mission to increase consumer access to affordable products and help increase growth opportunities for sellers,” states Qin Sun, co-founder of Temu.