Tag: E-Commerce

  • Samuel Hubbard launched E-commerce platform in Australia

    Samuel Hubbard launched E-commerce platform in Australia

    US footwear brand Samuel Hubbard will launch online in Australia and New Zealand next month through an exclusive partnership with Gold Coast-based orthotic shoe distributor Global Footcare.

    The 10-style range will be featured on the Global Footcare website, in an effort to test the online market for more premium orthotic footwear options.

    According to Global Footcare managing director Jeff Coombridge, adding US brands to the mix was a natural fit.

    “We pride ourselves on our carefully selected products that are not only supported by the medical industry but also stylish for the consumer and the Samuel Hubbard brand aligns closely with those values,” Coombridge said.

    “The Samuel Hubbard brand was developed by the founders of the hugely successful Rockport Shoe Company and with an 85-year history of shoe craftsmanship, they deliver a premium product with extreme comfort that has seen great success in the US, strongly represented with premium shoe retailers.”

    The partnership is not Global Footcare’s only international deal, also supplying Vionic Shoes and Os1st brand to Australia, as well as manufacturing its own Revere Shoes.

    Global Footcare re-branded from Vasyli Medical Orthotics in 2008 in an effort to expand beyond wholesale and into the consumer market.

    “Whilst adding large brands such as Vionic to the portfolio and developing our signature brand, Revere, we moved into mainstream retail, sports shops, e-commerce, and TV shopping and over the last 12 years have continuously sustained double-digit growth in revenue,” Coombridge said.

    “We are proud to provide end to end solutions for the people that matter most – our customers.”

  • Amazon in talks over Reliance Retail

    Amazon in talks over Reliance Retail

    Amazon is in talks with Reliance Industries Ltd’s retail unit to buy a stake in India’s biggest brick-and-mortar retailer, two sources with knowledge of the talks told Reuters.

    Amazon’s massive online presence could help bolster Reliance’s consumer and private labels business. More importantly, a partnership would help the duo counter Walmart, which last year invested US$16 billion in India’s Flipkart, in the battle for a bigger share of India’s fast-growing e-commerce market.

    In late December, India modified rules around foreign direct investment (FDI) in e-commerce, creating additional hurdles for companies such as Amazon and Flipkart, and giving companies such as Reliance an edge.

    Amazon had made the proposal to Reliance – controlled by Mukesh Ambani, India’s richest man – for the partnership, but it was not clear whether a deal would materialize, said one of the sources.

    The second source said Amazon had been pondering a proposal to purchase an up to 26 percent stake in the Reliance unit since at least February.

    “For Amazon, it is about neutralizing a major rival and allowing itself to grow,” said the second source, who added the company envisions helping Reliance’s roughly 40 brands and grocery products go online.

    Further details of the possible deal, first reported by India’s Economic Times newspaper last week, were not immediately clear.

    Amazon did not immediately respond to request for comment while Reliance said it would make any disclosures to stock exchanges as and when necessary.

    Reliance could potentially leverage Amazon’s global experience in technology, supply chain and logistics as it aims to connect grocery stores across the country digitally through its Jio telecoms network – the biggest in India by subscribers.

    For Amazon, picking up a stake in a Reliance unit could mean getting access to the Jio telecoms platform and its vast retail footprint of more than 10,600 stores across India. It might also add more firepower to their lobbying efforts, as the Ambani family is viewed as being well-connected politically.

    Seattle-based Amazon is keen to get a bigger share of India’s e-commerce market, which Deloitte expects to more than treble to $84 billion between 2017 and 2021.

    Reliance was previously in talks with China’s Alibaba to sell a stake in Reliance Retail, but a deal could not be sealed due to differences in valuation, according to a person familiar with the matter.

  • Vietnam cross-border e-commerce platform Fado eyes expansion

    Vietnam cross-border e-commerce platform Fado eyes expansion

    Fado, the first Vietnam cross-border e-commerce platform, plans to help local SMEs go global.

    “Vietnam has so many quality products but local suppliers don’t have an official platform to sell them worldwide,” Fado CEO Pham Tan Dat said.

    “Our mission is to create a channel for local SMEs to reach global customers.”

    As Alibaba’s authorised global channel partner in Vietnam, Fado plans to help 260 million SMEs access 190 countries.

    In 2017, 32 percent of Vietnam SMEs partnered with foreign online partners. Last year, the rate was 98 percent, among which two-thirds were ‘extra-small businesses’.

    Founded in 2011, as a cross-border shipping company, Fado rose to become the first cross-border e-commerce platform in Vietnam in 2014.

    Technically partnered with Amazon, Fado connects Amazon suppliers with Vietnamese shoppers on a single platform.

    “Our services are not only legal but also convenient to customers. They don’t have to worry about how their purchases are shipped cross border. Customers enjoy our return policies if the products are not as described on websites.

    Shoppers also can buy discounted products in real-time, especially during events like Amazon Prime Day, without subscribing to a membership.

    The platform has partnered with Proship to deliver products within its home market.

    Fado’s biggest challenge is how to calculate import tax for 4 billion products before customers purchase them, especially during sales.

    “Fado builds a product database using machine learning and AI including images and description so the system can recognize them and apply the right import-tax code. Our system also recognise products banned according to Vietnamese law,” Pham added.

    Vietnam’s cross-border e-commerce market is predicted to increase by 30 percent annually. According to Vu Ba Phu, head of Vietnam’s Trade Promotion Agency, the global market will reach US$3300 billion in the next two years.

  • Superdry India to launch E-commerce initiative

    Superdry India to launch E-commerce initiative

    A dedicated Superdry India website is set to launch later this month.

    The British fashion retailer already trades in the territory online via Myntra, Ajio and Amazon via a deal with Reliance Brands. The new direct-to-consumer platform, launching mid-August, serves as the next step in the firm’s expansion plans.

    Superdry India, which has recently achieved double-digit growth, expects to generate 7 to 10 per cent of its revenues through the new site within the next year as it also moves to expand its physical footprint within the country.

  • Zalora Philippines targets 50-per-cent annual sales growth

    Zalora Philippines targets 50-per-cent annual sales growth

    Fashion e-tailer Zalora Philippines is targeting 50 percent annual growth in sales over the next five-year period.

    The firm’s confidence in its target is based on the number of Filipinos embracing online shopping.

    “We will end the year with more than 50 percent growth year on year,” said Zalora Group CEO Gunjan Soni, “and we expect that trajectory to continue”.

    “We actually see that trend continuing in terms of very high double-digit growth for at least the next five years,” said ZPH president and CEO Paolo L. Campos III. “We don’t see growth tapering, we see it sustaining at the very high double-digit level.”

    Zalora also operates in Singapore, Malaysia, Thailand, Vietnam, Taiwan, and Hong Kong.

  • Alibaba’s flash sale and marketing platform Juhuasuan has launched

    Alibaba’s flash sale and marketing platform Juhuasuan has launched

    Alibaba’s flash sale and marketing platform Juhuasuan has launched an upgraded version of Jutudi, a digital initiative to help Chinese farmers optimise their supply chain and offer consumers better deals.

    Juhuasuan is Alibaba’s sales and digital marketing platform, enabling brands and merchants to broaden their reach to consumer segmentations across China through online and offline campaigns. Brands design and hold flash sales through the platform, using analytics and recommendations powered by Juhuasuan, to identify the most preferred product assortment for targeted regional consumers. It also offers a group-buying option to offer limited-time best deals to consumers.

    The Jutudi initiative first debuted in 2014, allowing consumers to become “virtual farmers” by “purchasing” a small plot of land online from the growers. The farmers would ship the produce to the consumer when the crop ripened. The new Jutudi moves to help boost farmers’ digital competitiveness, offering farmers and cooperatives science-backed analytics to improve their crop and supply chain management.

    Currently, 20 different cooperatives from a dozen provinces around China have joined the initiative. The plan is to widen the reach to at least 1,000 farming cooperatives within two years.

    “Going beyond flash sales and promotional campaigns, the new Jutudi offers the farmers a solution that taps into the Alibaba digital economy, giving farmers broader opportunities to move their produce,” said Tmall and Taobao marketing GM Liu Bo. “Supported by the entire Alibaba ecosystem, Jutudi uses the algorithm from Alibaba Cloud to help farmers plan their crops and harvest. Our smart-logistic network, Cainiao, offers expedited delivery services to ensure freshness. Moreover, consumers can take advantage of flash sales on Juhuasuan to get the best bargains.”

    One example is peaches from Hubei Province – by collaborating with Juhuasuan, peach growers there sold 100 tons of fresh peaches within just two hours last month. The performance encouraged the farmers to embrace other digital tools offered by the Alibaba ecosystem, such as leveraging Alibaba Cloud’s AI technology to standardise their crop management. As a result, costs for the farmers decreased by 10 per cent.

    Juhuasuan further boosted the region’s value chains by connecting the peach growers to Three Squirrels, a China-based food conglomerate and snack maker that turned fresh peaches into popular dried fruit snack packets to be sold on Taobao and Tmall.

    Based on Juhuasuan’s flash sale and collective buying model, Jutudi lets consumers pre-order agricultural products before the harvest. The platform works directly with the cooperatives or the farmers. By bypassing the middlemen and traditional wholesalers and distributors, subsequent savings are passed on to consumers. For many items, the discounts can be 30- to 50-per-cent lower than regular prices.

    For farmers, the pre-sale model confers a higher degree of certainty that at least a portion of their crop will be sold. Once orders have been locked down, the farmers can harvest and pick fruits or vegetables according to the orders they’ve received. This can help prevent surpluses or shortages, and also reduces cost. Another benefit of the model is that consumers can always get fresh, in-season produce. According to the platform, the farm-to-table journey time can be as short as 48 hours once the order has been placed.

    Harnessing consumer insights from Tmall and Taobao, as well as data from Alibaba Cloud, Jutudi can boost farmers’ ability to forecast what would be popular in the coming year and approximately how much to plant to meet future demand. Traditionally, farmers plan their crop based on sales of the previous season. This often incurs the risk of overproduction or underproduction. However, by using data and scientific insights provided by Jutudi, farmers can more accurately predict the next hot items. Such predictions are especially crucial for farmers of specialty crops to capture niche market share.

    An example is the pumpkin growers in desert areas of Gansu province. Based on data and shopping trends provided by the platform, farmers now know through some light processing, they can turn the whole pumpkins into easy-to-carry microwave meals targeting office workers. The explosive popularity of these pumpkin meals have encouraged pumpkin farmers to double their crop area from the current 396 acres in preparation for next year’s sales.

    Juhuasuan has successfully promoted an array of agricultural products. In the past six months, through flash sales, 330 tons of lychees from Hainan Province, 165 acres of fresh roses and 3 million mandarin oranges from Yunnan Province were completely sold out within 72 hours.

  • Warehouse gears up for e-commerce launch

    Warehouse gears up for e-commerce launch

    New Zealand’s biggest retailer is in the final stages of launching an e-commerce site, according to media reports.

    The Warehouse Group, which operates The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7 stores, is reportedly planning to launch an online-only offering called TheMarket next month.

    The website, which is currently accessible in beta form at www.themarket.com/nz, advertises a wide range of product categories, including men’s, women’s and kids’ clothing, homewares, health and beauty, toys and games, electronics, sports and more, and in-demand brands, including Billabong, P.E Nation, Cooper St, Matchbox and Kevin Murphy.

    The range would put TheMarket in competition with cross-border e-commerce players, such as The Iconic and Asos, which have localised their offerings to the New Zealand market, where online shopping currently makes up just 8.1 per cent of total retail spend, according to the latest NZ Post report.

    Like The Iconic and Asos, it seems TheMarket will operate as an online marketplace, where brands pay a fee to sell products directly to customers via the platform. On the website, TheMarket says it will provide access to 3.5 million active customers, localised customer service and last-mile delivery and return network.

    TheMarket will offer customers a subscription option that would wipe the delivery on all orders.

  • Amazon expands anti-counterfeit program

    Amazon expands anti-counterfeit program

    Amazon is expanding its successful anti-counterfeiting program to more countries.

    Transparency is now available to sellers and customers in France, Germany, Italy, Spain, the UK, India and Canada, the e-commerce giant announced on Wednesday. Previously it only operated within the US.

    Online marketplaces are rife with counterfeit products sold cheaper than the genuine product, though often at a much lower quality.

    Fellow online marketplace Alibaba revealed its ‘Anti-Counterfeiting Alliance’, launched in early 2017, has resulted in the arrests of 1277 suspects, the shutdown of 524 manufacturing and distribution locations, and product seizures totalling US$536.2 million.

    EBay, as well, launched a program known as ‘eBay Authenticate’ which allows sellers to have items examined by a third-party to ensure the consumers can be confident they’re getting the real thing.

    Amazon’s Transparency program enables marketplace sellers to apply unique codes to their products when they are manufactured. These codes are scanned before orders are shipped to ensure the products are authentic. Online shoppers can also check the unique codes to verify the products they buy.

    “Counterfeiting is an industry-wide concern – both online and offline,” said Amazon customer trust and partner support vice president Dharmesh Mehta.

    “We created Transparency to provide brands with a simple, scalable solution that empowers brands an dAmazon to authenticate products within the supply chain, stopping counterfeit before it reaches a customer.”

    According to Amazon, more than 4000 brands are enrolled in the initiative in the US, and have generated more than 300 million unique codes, stopping over 250,000 counterfeits from reaching customers.

    The program also allows customers to scan products using a Transparency app, and see unit-level information about a product – though currently the app is only available in the US.

    Inside Retail has reached out to Amazon to see if this initiative will be expanded to Australia.

  • Lazada to launch its first Mid-Year Festival

    Lazada to launch its first Mid-Year Festival

    Following its new theme ‘Go Where Your Heart Beats’, the festival will launch across all six of its markets in Southeast Asia for 24 hours. Lazada held its first Lazada Mid-Year Festival on July 12.

    Consumers will get access to a wide assortment of product deals on Lazada including branded goods and new arrivals. Other benefits during the festival include free shipping deals with participating sellers, and give-away vouchers.

    “Introducing our new Mid-Year Festival during a traditionally quieter shopping season presents more chances in a year for us to bring excitement to shoppers and provide our sellers more opportunities to boost their performance,” said Jing Yin, president of Lazada Group.

    As part of Lazada’s new Mid-Year Festival, the e-commerce company is expanding its ‘Shoppertainment’ strategy with its first region-wide live-streamed game show “Guess It” across six countries. The 30-minute in-app show combines a gameshow concept with professionally-generated live-streamed content.

    A local personality will play host, giving away clues for viewers to guess the price of products.=

    A total of 672 Guess It episodes across the region will feature more than 4000 items from a variety of sellers, with a focus on newly-launched and special edition products.

    Lazada’s live-streamed game show has already resulted in 68,000 new live-streaming account followers in the Philippines, 10 times the number of viewers per average livestream session in Thailand, and double the number per average livestream session in Singapore to-date.

    “Our professionally-generated Guess It content offers a new way to feature brands and sellers, while increasing in-app consumer dwell time and purchase,” said Mary Zhou, CMO of Lazada Group.

    “This is a result of a holistic approach to our shoppertainment strategy – tying in a seller collaboration approach and integrating seamlessly with our payments and customer engagement priorities.”

  • Amazon increases efforts to tackle counterfeit goods

    Amazon increases efforts to tackle counterfeit goods

    Online retail giant Amazon is expanding its product serialization service to Canada, India and some European countries to tackle counterfeit products in the supply chain.

    Amazon Transparency involves the application of unique codes to products to allow the retailer, its customers, brands and other members of the supply chain to authentic every unit of a product.

    “Counterfeiting is an industry-wide concern – both online and offline. We find the most effective solutions to prevent counterfeit are based on partnerships that combine Amazon’s technology innovation with the sophisticated knowledge and capabilities of brands,” said Dharmesh Mehta, vice president, Amazon Customer Trust and Partner Support.

    “We created Transparency to provide brands with a simple, scalable solution that empowers brands and Amazon to authenticate products within the supply chain, stopping counterfeit before it reaches a customer.”

    With Transparency, each brand puts the codes on its products, which is then scanned and verified by Amazon to ensure its authenticity.

    Customers can also use a mobile app to check for themselves, regardless of where they purchased the units.

    Brands also use Transparency to communicate unique unit-level information, including manufacturing date, manufacturing place or other product information such as ingredients.

    Over 4,000 brands are using the service in the US and Amazon said that it has proactively prevented over 250,000 counterfeits reaching customers.

  • Fave Wants to Be Merchant Super App

    Fave Wants to Be Merchant Super App

    Singapore-based Fave is onboarding merchants quickly to distinguish itself, as competition in the mobile rewards and mobile wallet space heats up.

    Fave has recently moved into the fringes of financial services, with a pilot project to help small and medium enterprises (SMEs) obtain micro-loans from financial institutions. The move appears to follow similar moves by lifestyle apps such as Grab, that offer micro-loans to consumers in other parts of Southeast Asia.

    There are all these consumer super-apps, but then, actually we are like a merchant super-app platform,» said Fave’s chief executive Joel Neoh.

    Fave distributes coupons for the merchants while rewarding customers with cashback. After its launch in 2017, Fave acquired the Singapore, Malaysia and Indonesia units of Groupon. Neoh was the founder of Fave Malaysia (originally GroupsMore) and previously led Groupon’s Asia-Pacific business.

    So far, the platform has more 25,000 merchants on its platform in Singapore, Malaysia and Indonesia, where the company had acquired the units of Groupon. In September 2018, Fave raised $20 million in Series B funds from existing investors Sequoia Capital India, SIG Asia Investments and venture capital firm Venturra Capital, which is backed by Indonesia’s Lippo Group.

  • Tmall Global launches new English-language website

    Tmall Global launches new English-language website

    Tmall Global today launched its first English-language website to attract more merchants and businesses from around the world to join China’s largest cross-border online shopping platform.

    The portal makes it easier for sellers of all sizes to capitalize on burgeoning demand from Chinese consumers for high-quality imported products.

    Tmall Global already features 20,000 international brands in over 4,000 categories from 77 countries and regions. This outreach aims to make Tmall more appealing to small, medium-sized and niche brands from other countries with products that would sate the demands of China’s post-1995 generation.

    The website details Tmall Global and the solutions it offers to overseas merchants entering the China market. It includes steps on how to open a flagship store on Tmall Global and tap direct import tools, such as Tmall Overseas Fulfillment (TOF), a new initiative launched later last year to provide international merchants a low-cost, low-risk way to take a first step toward selling to China before making a more full-fledged market entry.

    The portal also provides tools that streamline the process to join Tmall Global. Businesses wanting to open a flagship store can fill out a questionnaire and input basic information about their operation. That information will be pre-screened, and qualifying applicants will be contacted within 72 hours. Apart from offering assistance during the onboarding process, Tmall Global will also advise merchants on how to optimize their operations after they establish a presence on the platform.

    “Tmall Global’s mission is to connect high-quality international brands across the globe with Chinese consumers. We believe the launch of this English-language website will expedite the process for brands and merchants to introduce their products to Chinese consumers. The website will widen our reach to merchants, especially to those medium and small sized businesses around the world,” said Yi Qian, Deputy General Manager of Tmall Global.

    In addition to English, Tmall Global plans to launch other language versions of its entry portal for merchants, including Spanish, Japanese and Korean.

    Tmall Global has notched significant growth in the past year and looks to continue the strong momentum. In 2018, the number of new flagship store openings on Tmall Global doubled from the previous year, and that growth rate is expected to accelerate further this year.

  • Shopee on top of the 10 m-commerce players in Vietnam

    Shopee on top of the 10 m-commerce players in Vietnam

    Shopee heads the list of the top 10 m-commerce players in Vietnam for the first quarter of this year.

    The findings were released in a ranking by Iprice Group and App Annie Intelligence, which ranked shopping apps according to the number of monthly active users. It noted that mobile shopping is quickly becoming an important feature of e-commerce business in Vietnam.

    According to Google and Temasek’s report last year on the Southeast Asian ‘e-conomy’, more than 90 per cent of Southeast Asians are now connecting to the internet primarily through their smartphones, making this region one of the most mobile-first globally.

    Iprice Group also noted that during last year’s Singles’ Day, the rate of consumers accessing its e-commerce platform by mobile has risen rapidly from 62.5 per cent in 2017 to 80.4 per cent last year.

    Facing these customer behaviour trends, online retailers in Vietnam are now scrambling to improve and promote their mobile apps. Shopee, in particular, has invested a lot on campaigns to attract consumers to its app.

    “Shopee has focused on mobile from the beginning and built its user interface around it,” read an assessment report by marketing research agency Econsultancy last year. “This made users’ mobile shopping experiences faster and more intuitive – users can buy or sell their items in less than 30 seconds – allowing Shopee to capture a large group of mobile users in Southeast Asia and Taiwan.”

    Ranked number two of the top 10 e-commerce players in Vietnam is Shopee’s biggest regional competitor Lazada. This is perhaps a more surprising result, as according to Iprice Group’s previous report, which ranked Vietnamese e-commerce companies based on average website traffic, Lazada’s monthly traffic has been on a decline that puts them in third place behind Shopee and Tiki.

    However, when it comes to mobile, the e-commerce giant is now shifting to put a bigger emphasis on mobile shopping.

    Ranking in the top five behind Shopee and Lazada are apps from three local e-commerce platforms: Tiki, Sendo and Adayroi. These three companies also have been achieving positive results in terms of average website traffic for the recent quarter, making them worthy opponents for the two regional companies.

    Behind this top five in the ranking are AliExpress, Amazon, eBay, and Alibaba – all of which are currently not officially operating in Vietnam.

    Lotte.vn – the South Korean hypermarket group’s local subsidiary – rounded out the top 10 m-commerce players in Vietnam rankings.

  • Vietnamese e-commerce platform Tiki set to raise US$100 million

    Vietnamese e-commerce platform Tiki set to raise US$100 million

    Vietnamese e-commerce platform Tiki is raising another US$100 million from a Northstar Group-led funding round.

    The deal, was initially aiming for $75 million, but has been scaled up with support from Tiki’s current Korean backers, and may pull in as much as $150 million if certain KPIs are met.

    Tiki, which acquired competing platform Lazada last year, is now Vietnam’s second-largest e-commerce player after Shopee. It attracted a $44 million investment from Chinese industry partner JD early last year, and recently extended its national logistics operations in partnership with Vietnamese firm Unidepot.

    “Supply chain is a billion-dollar industry in Vietnam with surprisingly rapid growth,” said Tiki CEO Tran Thai Son. “However, Vietnam’s supply chain has not achieved its peak efficiency. For example, for an order worth 100,000 dong, logistics costs can be up to [25,000] dong.”

    Tiki’s infrastructural investments have seen the firm accumulate losses of around VND1 trillion ($43.3 million) over recent years.

  • Omega China makes E-commerce debut

    Omega China makes E-commerce debut

    Swiss timepiece maker Omega has launched its first e-commerce initiative in China.

    Omega China has opened a new pop-up store in the Tmall Luxury Pavilion, an online platform for premium brands under Alibaba Group.

    Pre-sales for Omega’s new Seamaster Aqua Terra Beijing 2022 limited-edition wristwatch will be exclusively available on the pop-up site between June 15 and August 7. The watch will be available in physical stores later on. Just 2,022 watches have been made to mark Beijing’s upcoming Winter Olympics.

    The Pavilion has recently overhauled its site with more personalised offers and recommendations, introducing a brand-generated content feed and online magazine.

    “We want to step up our offerings in terms of creative experiences, trending product feeds and style tips from fashion editors to help young users find items and brands they love,” said Tmall Luxury Pavilion head Lili Chen. “The Pavilion revamp enhances the discovery journey and shopping experience for our customers, while helping luxury brands better express their brand vision, aesthetics and new creations.”

    Omega joins 133 brands on Tmall’s Luxury Pavilion, including rival brands Tag Heuer and Zenith, along with Versace, Stella McCartney, Moschino, and others.