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Tag: Fastfood

  • ThaiBev Mulls Over Sale of Thailands Premier KFC Franchise Amid Profit Drop

    ThaiBev Mulls Over Sale of Thailands Premier KFC Franchise Amid Profit Drop

    ThaiBev, owned by Charoen Sirivadhanabhakdi, is reportedly contemplating the sale of its KFC franchise business in Thailand – the largest of its kind in the country. The fast-food chain’s operations are overseen by The QSR of Asia. This takeover was initiated when the subsidiary purchased 240 restaurants from Yum Restaurants International in 2017 for an estimated US$335 million.

    ThaiBev’s Expanding Portfolio and Challenging Profits

    Since the initial acquisition, the number of outlets has more than doubled to over 500 across Thailand, solidifying QSR’s position as the country’s largest franchise. However, this expansion has brought its own set of challenges for ThaiBev. The company, known for producing Chang, has experienced a 21.7% decrease in profits, according to its latest annual fiscal statements.

    The drop in profits is reportedly due to the expenses incurred from the continual expansion of the restaurant chain. Nonetheless, ThaiBev remains a significant player in the market, despite the challenges and costs associated with operating a booming fast-food business.

    The Future of ThaiBev’s KFC Franchise

    Currently, ThaiBev is working with the Bank of America Corp to gauge interest in potential transactions relating to the KFC franchise. However, it is important to note that there are no guaranteed sales at this point. The future of the KFC franchise under ThaiBev’s ownership remains uncertain.

    Questions & Answers

    Who currently owns the largest KFC franchise business in Thailand?
    ThaiBev, owned by Charoen Sirivadhanabhakdi, currently holds the largest KFC franchise business in Thailand.

    What has been the impact of the franchise expansion on ThaiBev’s profits?
    The expansion of the franchise has led to a 21.7% drop in ThaiBev’s profits, largely due to the costs associated with the ongoing growth of the restaurant chain.

    What is the future of ThaiBev’s KFC franchise?
    ThaiBev is contemplating the sale of its KFC franchise and is working with the Bank of America Corp to assess interest in potential transactions. However, no sale is guaranteed at this time.

  • Five Guys Joins US Fast-Food Frenzy in China with First Beijing Outlet Opening

    Five Guys Joins US Fast-Food Frenzy in China with First Beijing Outlet Opening

    Five Guys, an American burger chain, is set to open its first outlet in Beijing in the coming month, joining a surge of American fast-food brands either entering or rapidly expanding within China. This comes on the heels of the establishment of the brand’s first Chinese outlet in Shanghai in 2021. According to a statement made by the company last week, it is aiming to open three outlets in Beijing’s prime shopping centers, primarily targeting younger consumers. Construction activities are already underway, indicating that the openings are not far off.

    American chains like Wendy’s, Chili’s, Texas Chicken, and Popeyes are all vying for a piece of the world’s second-largest consumer market as they face oversaturation in their domestic markets, according to industry analysts. Sandy Lim, a China consumer analyst at S&P Global Ratings, stated that some smaller American chains are exploring possibilities in China to counterbalance the oversaturation in their domestic markets.

    Lim elaborated, “Despite fierce competition, there are still pockets of demand within China’s large catering market.” She explained that unlike previous foreign brands that depended on direct operations overseen by overseas headquarters, exposing them to profits, losses, and market volatility, many American brands nowadays prefer franchising models.

    Wendy’s, listed on Nasdaq, announced in May its plans to open up to 1,000 stores across China in the next decade. As per its first-quarter earnings report, the company has entered into a new franchise agreement with an experienced local restaurant operator, who remains unnamed.

    In the first quarter, the burger chain’s sales, in the same stores, fell by 7.8% year on year, while its system-wide sales in international markets rose by 6% from the previous year.

    Texas Chicken, another American fast-food chain, plans to open its first Chinese outlet in Shanghai this summer. In an April statement, the company announced its partnership with Deke Shengtang, a well-established local operator with several quick-service restaurant brands, to develop a minimum of 600 restaurants across the country over the coming years.

    Chili’s, yet another American chain, opened its second store in Beijing in May. Meanwhile, the Louisiana-based fried chicken brand, Popeyes, made a comeback to Beijing in April, nearly twenty years after it left China in 2003. This chain currently has over 80 outlets in Shanghai.

    Adapting to the Chinese Market

    Fu Yifu, a special research fellow at Su Merchants Bank, noted that inflation continues to affect household spending in the U.S., while the presence of Western fast-food brands in China continues to grow.

    Early market entrants like KFC, McDonald’s, and Starbucks have developed localized franchising models to mitigate risks. Five Guys is positioning itself to appeal to quality-conscious consumers in first-tier cities. Fu emphasized that Chinese consumers are not automatically attracted to foreign brands anymore. To succeed, these brands must offer differentiated products and adopt localized operations.

    Questions & Answers

    What is Five Guys’ expansion plan in China?
    Five Guys plans to open three stores in Beijing’s popular shopping centers, targeting younger consumers. This follows the opening of its first China outlet in Shanghai in 2021.

    What strategy are American fast-food chains employing in China?
    Many American fast-food chains are opting for franchising models in China, partnering with experienced local operators. This model reduces their exposure to market volatility compared to direct operations managed by overseas headquarters.

    What approach is Five Guys taking to appeal to Chinese consumers?
    Five Guys is targeting quality-focused consumers in first-tier cities. As Chinese consumers are not automatically attracted to foreign brands, the company is focusing on offering differentiated products and adopting localized operations.

  • Texas Chicken Set to Conquer Chinese Market with 600+ Stores: The Biggest International Expansion to Date

    Texas Chicken Set to Conquer Chinese Market with 600+ Stores: The Biggest International Expansion to Date

    Texas Chicken, a prominent quick-service restaurant chain, is set to expand its footprint to China. The company plans to inaugurate its first restaurant in the country later in the year, following a significant deal to open over 600 establishments nationwide.

    China: The 27th International Market

    The upcoming debut of Texas Chicken in China signifies its entry into its 27th international market. The first restaurant under this brand will be launched in Shanghai this summer, followed by additional outlets in various locations. The company aims to create a robust presence in the Chinese market by opening more than 600 restaurants throughout the country.

    Strategic Partnership with Deke Shengtang

    To facilitate its successful entry into the Chinese market, Texas Chicken has formed a strategic alliance with Deke Shengtang, a renowned local operator for several quick-service restaurant brands. The partnership entails a franchise agreement that will see the development of 600 or more restaurants across China in the coming years.

    According to Texas Chicken, this franchising agreement marks the company’s most significant international development deal to date, reflecting its long-term confidence in the Chinese market.

    Executives’ Insights

    Roland Gonzalez, the CEO of Texas Chicken, stated, “China is one of the most dynamic and influential consumer markets globally, and we are entering it with a brand primed for connection – boasting big flavour, real value, and a spirit that unifies people.”

    Tim Wadell, EVP of International Business at Texas Chicken, further stated, “The team at Deke Shengtang brings the local expertise and ambition we seek in a partner.”

    The company will release more details about the restaurant design, locations, and future openings in China as the launch date approaches.

    Company Background

    George W Church Sr established Church’s Texas Chicken in San Antonio, Texas, in 1952. Texas Chicken, the sister brand, oversees operations outside the US. The quick-service restaurant chain currently operates over 1400 locations worldwide.

    Questions & Answers

    What is the significance of Texas Chicken’s entry into China?
    Texas Chicken’s entry into China marks its expansion into its 27th international market, representing a significant milestone in the company’s global growth strategy.

    Who has Texas Chicken partnered with for its market entry into China?
    Texas Chicken has formed an alliance with Deke Shengtang, a leading local operator of multiple quick-service restaurant brands, to facilitate its market entry into China.

    What is the expected number of Texas Chicken restaurants in China?
    Following a franchise agreement with Deke Shengtang, Texas Chicken plans to develop 600 or more restaurants across China in the next few years.

  • Domino’s Pizza China Gains Momentum: Soars High with Expanding Network, Innovative Menu, and Soaring Customer Loyalty

    Domino’s Pizza China Gains Momentum: Soars High with Expanding Network, Innovative Menu, and Soaring Customer Loyalty

    Domino’s Pizza China (DPC Dash) has reported a robust performance for the first quarter as it continues to grow its customer base and expand its operations. DPC Dash holds the master franchise rights for Domino’s in Mainland China, Hong Kong, and Macau.

    By the end of March, DPC Dash had increased its total number of stores to 1,462 in 72 cities, marking a net increase of 147 stores and an extension into 12 new cities compared to the end of the previous year. The number of new stores, stores under construction, and stores signed account for 65% of the company’s annual target of 350 new stores. The company’s primary growth engine has become non-tier 1 cities, while tier 1 cities continue to contribute to a high-quality revenue base.

    The company’s loyalty program saw considerable growth, with membership numbers rising to 38.8 million by the end of the quarter, up from 27.2 million during the same period the previous year.

    DPC Dash now holds all of the top 50 positions for first 30-day sales among Domino’s more than 22,100 globally located stores. In terms of the number of stores, the Chinese mainland market remains the third largest international market for the chain.

    DPC Dash continues to follow a “go broader, go deeper” expansion strategy to increase its market share. This involves penetrating further into existing cities and expanding into new areas.

    Product innovation remains a key focus for the company, with the introduction of globally inspired flavors such as the limited-edition Yak Beef Matsutake Ham Fortune Pizza released for the Year of the Horse New Year celebration. The company also revived the “Mega Week” promotion and extended the “Crazy Tuesday & Wednesday” offer to boost customer footfall.

    The company’s strong execution, appealing store economics, and operational efficiency continue to drive robust performance in a highly competitive landscape, creating sustainable, long-term value for shareholders, according to the management.

    Questions & Answers

    What is the expansion strategy of DPC Dash in China?
    The company follows a ‘go broader, go deeper’ strategy, which involves penetrating further into existing cities and expanding into new markets.

    How many new stores did DPC Dash open in the first quarter?
    In the first quarter, DPC Dash opened 147 new stores, extending its reach to 72 cities in total.

    What product innovations has DPC Dash introduced recently?
    The company introduced globally inspired flavors such as the limited-edition Yak Beef Matsutake Ham Fortune Pizza for the Year of the Horse New Year. It also brought back the “Mega Week” promotion and extended the “Crazy Tuesday & Wednesday” offer to increase customer footfall.

  • Domino’s China Ignites Growth with Aggressive Store Expansion: A Story of Record Revenues and National Penetration

    Domino’s China Ignites Growth with Aggressive Store Expansion: A Story of Record Revenues and National Penetration

    DPC Dash, the franchisee responsible for operating Domino’s outlets across China, has announced significant revenue growth and an ambitious store expansion campaign throughout the country in 2025.

    Impressive Revenue Growth

    DPC Dash declared a 24.8% rise in revenue on a year-over-year basis, amounting to RMB 5.38 billion, equivalent to approximately US$778 million. This robust growth is a testament to the company’s thriving operations and successful market strategies.

    ‘Go Deeper, Go Broader’

    In terms of expansion, the company has continued to adopt a disciplined strategy titled ‘Go Deeper, Go Broader’. This strategy involves penetrating deeper into existing cities while also stretching out to new locations. Aileen Wang, CEO of DPC Dash, confirmed this during the earnings call, stating that the company had effectively extended its infiltration in existing cities and extended its footprint to new areas.

    Strong performance was observed in the newly opened stores within these growth markets. These outlets have recorded average daily sales that surpass the historical averages, thereby illustrating the appealing unit economics and capital efficiency of the franchise’s development model.

    Aggressive Expansion and Store Performance

    DPC Dash launched 307 additional stores in 2025, thereby entering 21 new cities and expanding its network to a total of 1315 stores across 60 cities. The franchise’s Tier 1 city markets witnessed positive same-store sales growth throughout the year. Furthermore, the first 30-day sales records of new stores held all top spots globally within Domino’s records as of the end of January.

    Helen Wu, CFO of DPC Dash, highlighted the company’s gains in efficiency and the benefits of scale, stating that these elements have enhanced profitability and laid a robust foundation for long-lasting, sustainable success.

    Loyalty Program and Future Plans

    DPC Dash also reported a surge in engagement in its loyalty program, which grew by 45.3% in 2025, up from 24.5 million members in 2024 to 35.6 million members.

    Looking forward, DPC Dash plans to inaugurate approximately 350 new stores in the fiscal year 2026. As of March 20, the company has already opened 140 new stores, with 14 under construction and 65 signed for future development.

    Questions & Answers

    What is DPC Dash’s ‘Go Deeper, Go Broader’ strategy?
    This is a disciplined expansion plan that focuses on deepening the penetration into existing cities and extending reach into new markets.

    What is the overall growth of DPC Dash’s loyalty program?
    The company’s loyalty program grew by 45.3% in 2025, reaching a total of 35.6 million members.

    What are the future expansion plans of DPC Dash?
    DPC Dash plans to open approximately 350 new stores in the fiscal year 2026, with a significant number already opened, under construction or assigned for future development.

  • Jollibee’s Record-Breaking Q4: Global Sales Soar, Boosted by Impressive Coffee and Tea Segment Growth

    Jollibee’s Record-Breaking Q4: Global Sales Soar, Boosted by Impressive Coffee and Tea Segment Growth

    In a solid display of global retail growth, Jollibee Group (JFC) concluded its financial year of 2025 with impressive fourth-quarter earnings and continued expansion worldwide. The group successfully enhanced its store network and achieved robust growth in both domestic and international markets.

    Driving Factors behind Growth

    JFC’s CEO, Ernesto Tanmantiong, credited the sturdy consumer demand as a key element propelling growth. The company saw a considerable rise in its consolidated revenue, with a 9.8 per cent increase in the fourth quarter and a 13 per cent upturn for the entire financial year.

    Tanmantiong noted, “The impressive sales momentum we experienced during the fourth quarter led to an even more significant expansion in our operating income, which saw a 41.9 per cent growth for the quarter. This signifies our strongest fourth-quarter operating performance in JFC’s history.”

    The company’s systemwide sales for the whole year exhibited a 16.6 per cent growth, with notable contributions stemming from both the Philippine and international businesses.

    Performance of Different Segments

    The coffee and tea segment played a pivotal role in driving growth, recording a 44.9 per cent surge in revenue. This was mainly backed by successful brands such as Highlands Coffee, The Coffee Bean & Tea Leaf, Milksha, and Compose Coffee.

    Vietnam, being JFC’s biggest overseas market in terms of store count, reflected a substantial sales growth of 40.4 per cent and a same-store sales growth of 23.9 per cent.

    Additionally, other international markets demonstrated significant gains, including Jollibee in the US with a 17.3 per cent growth, and the EMEAA region, where Philippine brands saw a 22.1 per cent increase.

    In the domestic market, the Philippines, JFC marked a sales surge of 9.6 per cent, bolstered by core brands such as Jollibee, Chowking, and Mang Inasal, which grew 10.4 per cent, 6.1 per cent, and 15.6 per cent, respectively.

    Expansion of Store Network

    Over the course of the past year, JFC launched 1126 new stores, elevating its total store count to 10,341.

    Looking ahead, Tanmantiong expressed the group’s commitment to maintaining profitable growth, enhancing operational efficiency, and generating long-term value for stakeholders in the forthcoming fiscal year.

    Questions & Answers

    What contributed to Jollibee Group’s growth in FY25?
    Steady consumer demand, an expanded store network, and growth in both domestic and international markets contributed to Jollibee Group’s growth in FY25.

    Which segment played a pivotal role in driving Jollibee Group’s revenue growth?
    The coffee and tea segment was a key driver of Jollibee Group’s revenue growth, with successful brands like Highlands Coffee, The Coffee Bean & Tea Leaf, Milksha, and Compose Coffee leading the way.

    What is Jollibee Group’s focus for the upcoming fiscal year?
    Jollibee Group aims to sustain profitable growth, enhance operational efficiency, and create long-term value for its stakeholders in the upcoming fiscal year.

  • Schnitz Breaks Into Chicken Tender Game: Launches New Mouthwatering Signature Tenders Range Nationwide

    Schnitz Breaks Into Chicken Tender Game: Launches New Mouthwatering Signature Tenders Range Nationwide

    Schnitz, the renowned food chain, continues to expand its product range by stepping into the chicken tender category with the launch of Tom’s Signature Tenders. This new offering signifies an innovative line of premium whole-muscle chicken.

    Tom’s Signature Tenders are prepared through a unique buttermilk marination process. The tenders are then coated in a signature breading that further enhances their taste and texture. They are available in both Original and Spicy varieties to cater to the varied palates of customers.

    Adding to this, Schnitz is also introducing two new dipping sauces – Signature Sauce and Premium Ranch – to perfectly complement the chicken tenders.

    The newly launched chicken tenders have been integrated into Schnitz’s menu in a number of formats. These include Tender packs and Tender boxes, created specifically to accommodate various dining occasions.

    These premium chicken tenders are available nationwide at all Schnitz locations. Customers can enjoy them either in-store or conveniently order them online.

    Questions & Answers

    What is the unique preparation method for Tom’s Signature Tenders?
    Tom’s Signature Tenders are prepared using a unique buttermilk marination process, followed by a coating of signature breading.

    What varieties are available for Tom’s Signature Tenders?
    Tom’s Signature Tenders are available in two varieties: Original and Spicy.

    Can customers order Tom’s Signature Tenders from any location and how can they do that?
    Yes, customers can order Tom’s Signature Tenders from any Schnitz location across the country. They have the option to enjoy their meal in-store or place an order online.

  • End of an Era: Jinjja Chicken Bids Farewell to Changi Airport, Teases New Location for 2026

    End of an Era: Jinjja Chicken Bids Farewell to Changi Airport, Teases New Location for 2026

    After operating for six successful years, Jinjja Chicken, a well-known fried chicken chain, has closed its shop located in Changi Airport. However, the brand hinted at a potential opening of a new outlet.

    Thanking the Loyal Customers

    In an announcement made on social media last week, Jinjja Chicken expressed heartfelt gratitude to its loyal customers for their unwavering support over the years. The brand appreciated all those customers who queued, craved, celebrated, and created lasting memories at the outlet over the past six years. The brand emphasized that the customers’ patronage significantly contributed to their journey, turning their dining experience into a space filled with camaraderie.

    Despite the closure of its Changi Airport outlet, Jinjja Chicken’s patrons in eastern Singapore need not worry. They can continue to enjoy their favourite dishes at the brand’s outlet located at Our Tampines Hub. The brand further ensured that this outlet offers an expanded menu to cater to all taste buds.

    The Journey Continues: Future Plans

    Jinjja Chicken currently operates six restaurants. However, their journey doesn’t end here. The brand has excitedly teased the opening of another new outlet, slated for March 2026. While the exact location of the upcoming outlet remains a mystery, the brand invited the public to guess the location, dropping a hint that the place starts with the letter “B”.

    Jinjja Chicken is well-known for serving crunchy deep-fried chicken tossed in an array of sauces. Besides their signature offering, the brand also serves a variety of South Korean dishes such as kimbap and spicy noodles, catering to a wide range of culinary preferences.

    Questions & Answers

    What will happen to Jinjja Chicken’s outlet at Changi Airport?
    The outlet at Changi Airport has closed after six years of operation, as announced by Jinjja Chicken.

    Where can customers in eastern Singapore find Jinjja Chicken now?
    Customers from eastern Singapore can still enjoy Jinjja Chicken’s offerings at their outlet located at Our Tampines Hub.

    Does Jinjja Chicken plan to open a new outlet?
    Yes, Jinjja Chicken has hinted at the opening of a new outlet scheduled for March 2026 with the location starting with the letter “B”.

  • Jollibee Foods Sizzles up Asian Market with Korean Hot Pot Acquisition and Compose Coffee Expansion

    Jollibee Foods Sizzles up Asian Market with Korean Hot Pot Acquisition and Compose Coffee Expansion

    Jollibee Foods Corporation (JFC), a dominant player in the food service industry, is poised to strengthen its position in Asia through the acquisition of a South Korean hot pot buffet brand, Shabu All Day, and the anticipated introduction of a rapidly-growing Korean coffee brand, Compose Coffee, into the Philippines.

    Amplifying Asian Presence

    Jolli-K Co, a subsidiary of JFC, has acquired All Day Fresh Co, the company behind the operation of Shabu All Day, in a deal worth approximately US$87 million. Shabu All Day, established in 2014, boasts 169 stores distributed across South Korea. In addition to this acquisition, JFC’s South Korean portfolio encompasses the coffee chain, Compose Coffee, ensuring the company has a diverse presence across both full-service dining and beverage-led segments.

    Introducing Compose Coffee to the Philippines

    In a synergistic move, JFC is set to bring the Korean coffee brand, Compose Coffee, to the Filipino market. This will be achieved through a master franchise agreement facilitated by its subsidiary, Fresh N’ Famous Foods. The first Compose Coffee stores are projected to open in the Philippines later this year.

    Established in 2014 in Busan, Compose Coffee has witnessed prolific growth, with around 3000 stores in operation. This growth has positioned it as one of South Korea’s most significant value-driven coffee chains. JFC acquired a 70 per cent stake in Compose Coffee in 2024. This expansion into the Philippines is a testament to JFC’s ongoing commitment to the flourishing coffee and tea sector, where it already operates various brands, including Highlands Coffee, The Coffee Bean & Tea Leaf, and Milksha.

    Unprecedented Network Growth

    These growth strategies were announced against a backdrop of record sales for JFC in the preliminary fourth quarter of 2025. The food service giant reported systemwide sales of ₱122.3 billion (approximately US$2.1 billion), a 12 per cent increase year on year.

    The company’s total store network for the full year expanded by 5.9 per cent to reach 10,341 outlets, the highest level of gross store openings in the company’s history. This network comprises 3504 stores in the Philippines and 6837 international stores, demonstrating JFC’s consistent expansion across key markets. JFC operates 576 stores in China, 348 in North America, and 437 across Europe, Middle East, Asia, and Australia. The growth is largely driven by its diverse portfolio of brands, including Highlands Coffee, The Coffee Bean & Tea Leaf, Milksha, Compose Coffee, and Tim Ho Wan.

    Questions & Answers

    What is Jollibee Foods Corporation’s latest acquisition?
    Jollibee Foods Corporation has recently acquired Shabu All Day, a South Korean hot pot buffet chain, through its subsidiary, Jolli-K Co.

    What new brand is JFC introducing to the Philippines?
    JFC is set to introduce Compose Coffee, a popular and rapidly-growing South Korean coffee brand, to the Philippines.

    What was JFC’s growth rate for their total store network in the last fiscal year?
    JFC’s total store network grew by 5.9 per cent during the last fiscal year, reaching a total of 10,341 outlets.

  • South Korean Firm The Venture Acquires Majority Stake in Chicken Plus Vietnam, Targets Rapid Expansion

    South Korean Firm The Venture Acquires Majority Stake in Chicken Plus Vietnam, Targets Rapid Expansion

    South Korean investment firm, The Venture, has recently acquired the majority shares of Chicken Plus’ business operations in Vietnam. This is part of their overseas investment project fund.

    Chicken Plus: An Expanding Brand

    Chicken Plus, a renowned fried chicken brand from South Korea, operates under a franchising model. The chain, which was first established in 2016, has seen significant growth in its domestic market with over 500 locations currently in operation.

    In 2019, the brand made its debut in Vietnam and has since expanded to more than 100 locations across the nation.

    Investment Strategy

    The Venture secured its majority stake in Chicken Plus Vietnam through an overseas investment project fund. This fund also includes a key domestic chicken franchise company as a strategic investor.

    The investment firm aims to build on the existing local store network and operational infrastructure of Chicken Plus Vietnam. The goal is to increase its store count to 270 within the next four years.

    Aside from this expansion plan, the company also has plans to establish its own poultry farm. They aim to internalize production, distribution, and sales processes to ensure cost competitiveness and quality control.

    No Changes to Management

    Following the acquisition, there will be no alterations to the existing management or personnel.

    Daehyun Kim, a partner at The Venture who supervises investments in Vietnam, suggests that the acquisition’s primary objective is to enhance asset value. This is to be achieved through the integration of the Korean restaurant system with local infrastructure.

    The Venture firm has a history of investing in logistics data solutions and e-commerce startups, primarily in Vietnam and Malaysia. This latest deal indicates their expansion into the restaurant sector.

    Questions & Answers

    What is the goal of The Venture’s acquisition of Chicken Plus Vietnam?
    The Venture aims to increase the store count of Chicken Plus Vietnam to 270 within the next four years, by leveraging the existing local store network and operational infrastructure.

    What changes will occur after the acquisition?
    There will be no changes to the existing management or personnel after the acquisition.

    What is the investment history of The Venture firm?
    The Venture has a history of investing in logistics data solutions and e-commerce startups, primarily in Vietnam and Malaysia. This latest acquisition signals its expansion into the restaurant sector.

  • End of an Era: Iconic McDonald’s Outlet at Tampines Mall Singapore Closes After 30 Years

    End of an Era: Iconic McDonald’s Outlet at Tampines Mall Singapore Closes After 30 Years

    One of McDonald’s long-standing outlets in Tampines Mall, Singapore, is set to close its doors on March 9. The fast-food restaurant has been a staple of the mall for over three decades, making its impending closure a significant moment for both the company and the many customers it has served over the years.

    The Closure Announcement

    The fast-food giant’s intended closure was announced via a store notice, which was then shared on social media on Tuesday. The notice revealed that the restaurant’s final day of operation would be March 8. While no specific reason was provided for the closure, the message expressed gratitude to the customers for their continued support through the years.

    The notice also assured patrons that while this particular outlet may be closing, the restaurant would be thrilled to serve them at their nearest branches. The Tampines Central and Tampines Hub were suggested as alternative locations for customers to visit.

    A Staple at Tampines Mall

    The McDonald’s outlet has been an integral part of Tampines Mall since its inception in November 1995. As one of the mall’s original tenants, its closure marks the end of an era. The mall, which celebrated its 30th anniversary in 2025, has seen many businesses come and go, but McDonald’s has remained a constant presence.

    The closure announcement has elicited feelings of nostalgia and sadness among patrons, many of whom consider the outlet to be an iconic part of the mall. Its strategic location near the entrance of the shopping complex means that for many, a trip to the mall was synonymous with passing by the McDonald’s store.

    Changes in Singapore’s Food Scene

    McDonald’s announcement follows a series of closures in Singapore’s food and beverage sector. In 2025 alone, 2,431 outlets were shut down in the first 10 months. The closures spanned a range of eateries, from Michelin-starred restaurants to long-standing heritage dining venues.

    In addition to the food scene, the retail sector has also seen significant changes. Isetan, a Japanese department store that had been operating in the mall for several decades, closed its outlet four months prior to McDonald’s announcement. The store cited evolving market conditions as the reason behind its departure.

    Questions & Answers

    Why is the McDonald’s outlet in Tampines Mall closing?
    While no specific reason was given for the closure, it comes amid a wave of business closures across Singapore’s food and drink sector.

    When was the last day of operation for the McDonald’s outlet in Tampines Mall?
    The outlet’s final day of operation was slated for March 8.

    Are there other McDonald’s outlets nearby where customers can go?
    Yes, the notice mentioned that customers could visit the McDonald’s branches at Tampines Central and Tampines Hub.

  • KFC Loyalty Program Captivates China: 590 Million Members and Counting

    KFC Loyalty Program Captivates China: 590 Million Members and Counting

    Yum China, the parent company of KFC in China, reported a significant expansion in its digital loyalty programs which now boast over 590 million members, accounting for over 40% of the country’s population.

    Growth in Loyalty Programs

    According to Yum China’s 2025 earnings report, unique membership in loyalty programs across KFC and Pizza Hut experienced a growth of 13% from the previous year. The report also revealed that 55% of the company’s sales were made through these programs.

    David Slavick, the founder of Ascendant Loyalty Marketing, a US-based consulting firm, referred to the achievement as “the largest loyalty program in the world”.

    Yum China’s Rapid Expansion

    Yum China Holdings, an offshoot of Yum Brands based in Shanghai, owns and franchises more than 18,000 stores across the country. This includes approximately 13,000 KFC locations, which the company claims is the largest restaurant chain in the country.

    The company has pursued a strategy of quick expansion in a market where consumers utilize digital payment apps more extensively than in other consumer markets such as the United States, a trend which has sped up in recent times.

    Impact on Yum China’s Business

    On Wednesday, Yum China’s CEO, Joey Wat, informed investors that the KFC loyalty program was “really helping our long-term and short-term business”. He attributed this to the growth in the popularity of the KPRO brand, a healthier and more upscale version of KFC, which was launched in 2017. Wat revealed that 80 to 90% of KPRO’s sales come from KFC loyalty members.

    Wat also mentioned that the company’s new AI ordering assistant for KFC app users, which was rolled out across the country in January, has been used by two million members so far, mainly by diners ordering breakfast and coffee.

    Increasing Trend of Digital Ordering

    Industry experts indicate that consumers in China use digital ordering apps more frequently than their counterparts in the United States. The market for loyalty programs in China was worth nearly $20 billion in 2025 and is projected to reach almost $33 billion by 2029.

    Yum China reported that 265 million users are active, meaning they have used the program in the past year. The company’s brand-specific loyalty apps, similar to the ones in the US, allow users to order meals and deliveries digitally, and also offer discounts and personalized recommendations. Unlike most restaurant brands in the US, Yum China’s KFC app also has paid and invitation-only tiers in its membership program that provide free deliveries and prioritization in delivery queues.

    Questions & Answers

    What is the scale of Yum China’s digital loyalty programs?
    Yum China’s digital loyalty programs have over 590 million members, which represents over 40% of the population of China.

    How much of Yum China’s sales are made through their loyalty programs?
    According to the company’s report, 55% of their sales are made through their digital loyalty programs.

    What is special about Yum China’s KFC app?
    Unlike most US restaurant brands, Yum China’s KFC app has paid and invitation-only tiers in its membership program. These tiers provide benefits such as free deliveries and prioritization in delivery queues.

  • Domino’s Pizza China Celebrates Expansion Success with 1400th Store Milestone

    Domino’s Pizza China Celebrates Expansion Success with 1400th Store Milestone

    Domino’s Pizza China (DPC Dash) has successfully surpassed its 1400th store landmark as it steadily propels the progression of its network.

    DPC Dash is identified as the sole master franchisee for Domino’s Pizza in Mainland China, Hong Kong, and Macau. The company recently inaugurated its 1405th store in Sanya, located in the Hainan Province. This establishment not only denotes its entrance into the 72nd city within the Chinese Mainland but also aligns with its marker on the Hong Kong Stock Exchange (1405.HK).

    According to DPC Dash, this milestone symbolizes the triumph of its ‘go broader, go deeper’ expansion strategy for its store network and the robust customer demand for the pizza brand. This accomplishment comes after the company’s impressive performance the previous year, during which it added 307 new stores net and broadened its reach into 21 new cities.

    The company has stated that it will persist with further developing its 4D strategy, which includes ‘Development, Delicious Pizza at Value, Delivery, and Digital’. This approach aims to tap into China’s market consumption potential while ensuring continuous innovation and sustainable operations.

    Questions & Answers

    What is Domino’s Pizza China’s (DPC Dash) expansion strategy?
    – Domino’s Pizza China or DPC Dash follows a ‘go broader, go deeper’ expansion strategy. This method focuses on increasing the number of stores and expanding into new cities.

    What is the 4D strategy that Domino’s Pizza China (DPC Dash) is focusing on?
    – The company’s 4D strategy consists of ‘Development, Delicious Pizza at Value, Delivery, and Digital’. This approach aims to capitalize on the potential of China’s market consumption while maintaining continuous innovation and sustainable operations.

    What recent milestone has Domino’s Pizza China (DPC Dash) achieved?
    – The company recently surpassed its 1400-store milestone, with the opening of its 1405th store in Sanya, located in the Hainan Province. This accomplishment also marked its entrance into the 72nd city in the Chinese Mainland.

  • McDonald’s Vietnam Amplifies Expansion Strategy: Aiming for 100 Stores in Three Years

    McDonald’s Vietnam Amplifies Expansion Strategy: Aiming for 100 Stores in Three Years

    McDonald’s Vietnam is reigniting its goal of expanding its presence in the country to 100 outlets within three years. This ambitious plan comes after the fast-food giant fell well short of its target, with only 35 locations in 2024 and 39 this current year.

    Revamping the Expansion Strategy

    The Director of Development at McDonald’s Vietnam, Dan Ta, revealed a number of strategies the company is considering to revamp its image, pricing, and expansion strategy. Emphasizing a shift towards a wider consumer base, he said, “Our brand is currently perceived as a premium establishment, but we want to be able to serve a wider range of customers.”

    Targeting Key Cities for Expansion

    McDonald’s is setting its sights on several key cities for growth, including Phu Quoc, Da Nang, Hue, Nha Trang, Da Lat, and Vung Tau, building on its existing presence in Hanoi and Ho Chi Minh. Phu Quoc, in particular, has emerged as a significant focus for expansion, given its new airline launch and the upcoming hosting of the Apec Summit next year.

    Challenges Ahead

    However, the road to McDonald’s expansion in Vietnam may be fraught with challenges. The popularity of local staples such as bánh mì, cheaper and deeply rooted in the eating habits of Vietnamese consumers, poses a significant challenge.

    Moreover, the competitive landscape of the Vietnamese fast-food market also presents a hurdle. According to recent data, some of the top fast-food chains in the country, include Lotteria, with 222 outlets, Jollibee, with 213 outlets, and KFC, with 172 outlets.

    Ralf Matthaes, CEO of IFM Research, located in Ho Chi Minh City, pointed out that McDonald’s Vietnam has not localized its offerings as deeply as some competitors. He stated, “Vietnamese people aren’t typically burger eaters. Essentially, a Big Mac is still a Big Mac – you can’t change that.”

    Questions & Answers

    What is McDonald’s Vietnam’s expansion goal?
    McDonald’s Vietnam aims to expand its presence in the country to 100 outlets within three years.

    What challenges does McDonald’s face in its expansion in Vietnam?
    McDonald’s faces challenges in its expansion in Vietnam due to the popularity of local staples such as bánh mì and a highly competitive fast-food market.

    What cities are targeted in McDonald’s Vietnam expansion plan?
    McDonald’s Vietnam is targeting expansion in several key cities, including Phu Quoc, Da Nang, Hue, Nha Trang, Da Lat, and Vung Tau, in addition to its existing presence in Hanoi and Ho Chi Minh.

  • Domino’s Pizza China Hits 1,300 Store Milestone Amid Rapid Expansion Across the Mainland

    Domino’s Pizza China Hits 1,300 Store Milestone Amid Rapid Expansion Across the Mainland

    Dominos Pizza China, also known as DPC Dash, continued to expand its reach in the previous year, opening hundreds of new locations and strengthening its presence across mainland China.

    Franchise Expansion in Greater China

    DPC Dash holds the exclusive rights to operate Domino’s Pizza in the Chinese mainland, Hong Kong, and Macau. The company closed the previous year with 1,315 outlets, marking an increase of 307 new stores. In addition, the company expanded its geographical presence into 21 new cities, bringing its total coverage to 60 cities nationwide.

    The growth momentum has continued into the current year, with 62 new outlets already opened in 46 cities within the first month.

    Strategy for Growth

    According to DPC Dash, the successful results can be attributed to their “go broader, go deeper” strategy. This strategy blends geographical expansion with initiatives to build customer loyalty. The methods employed to increase customer loyalty include enhancing store density, innovating product offerings, and making operational improvements.

    The company expressed its intent to continue exploring local market consumption potential and optimise operational efficiency in the future.

    Questions & Answers

    What is DPC Dash’s strategy for expansion?
    DPC Dash employs a “go broader, go deeper” strategy for expansion. This involves geographical expansion coupled with initiatives to build customer loyalty through increased store density, product innovation, and operational improvements.

    What was DPC Dash’s expansion rate in the previous year?
    In the previous year, DPC Dash opened 307 new stores, increasing its total outlets in the Chinese mainland, Hong Kong, and Macau to 1,315.

    How many new cities did DPC Dash extend its footprint to in the previous year?
    DPC Dash entered 21 new cities in the previous year, bringing its overall presence to 60 cities across the nation.