Tag: flying

  • AirAsia sets up venture capital fund to boost, Redbeat

    AirAsia sets up venture capital fund to boost, Redbeat

    AirAsia has launched a new venture capital fund, RedBeat Capital, to invest in start-up businesses that aims to boost the low-cost carrier’s ancillary segment. RedBeat Capital will work alongside San Francisco-based venture capital firm 500 Startups in supporting businesses seeking to enter or expand their presence in southeast Asia, with a particular focus on travel and lifestyle, logistics, and financial technology.

    It will also invest in digital streams as such artificial intelligence, the internet of things, and cyber security.

    “AirAsia and RedBeat Capital are on the lookout for the world’s best and brightest to help us develop a travel technology ecosystem,” says AirAsia Group‘s chief executive Tony Fernandes.

    “We intend to operationalise this year… to identify and invest in startups that are willing to grow and expand, particularly into southeast Asia where we have the network, data and regional expertise to help accelerate their business.”

    AirAsia adds that the venture capital fund will complement and enhance the group carrier’s transformation into a travel technology company.

    In a separate interview, Fernandes tells FlightGlobal that AirAsiahas already invested over $10 million into RedBeat Capital.

    “One of the reasons we’re doing what we’re doing is because you can’t survive long-haul low-cost purely on an airfare, so there are lots of ancillary streams to supplement that,” he said.

    AirAsia‘s digital venture arm RedBeat Ventures will oversee RedBeat Capital. Aireen Omar, who is AirAsia Group‘s deputy chief executive for technology, also serves as the chief executive of RedBeat Ventures.

  • Vietjet Air offers 2.4 million cheap tickets to the fast ones

    Vietjet Air offers 2.4 million cheap tickets to the fast ones

    Budget airline Vietjet Air will offer 2.4 million tickets starting from 0 VND on March 6-8 to celebrate the International Women’s Day (March 8). Promotional tickets will be on sale from 12:00 to 14:00 for flights across Vietnam, Thailand and some other international ones.

    Meanwhile, low-cost tickets for some flights to Japan and Hong Kong (China) will be offered every hour of the three days. The tickets are valid for passengers travelling from May 7 to December 31 this year.

    The promotional tickets are available on all sales channels, including the website www.vietjetair.com

    Vietjet Air currently operates 40 domestic routes and 66 international ones.

  • AirAsia X fits Fukuoka as destination into its network

    AirAsia X fits Fukuoka as destination into its network

    AirAsia X launched its fourth Japanese route from Kuala Lumpur (KUL) on 28 February, beginning a four times weekly service to Fukuoka (FUK). The carrier already flies from the Malaysian hub to Osaka Kansai, Sapparo Chitose and Tokyo Haneda in Japan. The airline will operate the 4,545-kilometre route using its fleet of A330-300s, with it being the only carrier to fly the airport pair.

    “More than 156,000 seats per year will be available on this new route, providing guests with the opportunity to book low-cost travel to yet another amazing destination in Japan,” commented Benyamin Ismail, CEO of AirAsia X.

    “This new service signifies our commitment to accelerating our growth story in Japan, and we’re confident the route will deliver a significant boost to the local economy. We wish to thank our airport, tourism and local government partners and authorities for making this new route a reality.”

  • AirAsia withdraws flight tickets from Traveloka

    AirAsia withdraws flight tickets from Traveloka

    AirAsia has withdrawn its tickets from Traveloka. The move follows an incident in which the low-cost airline’s flights were unavailable on the sites of several online travel agents, namely Traveloka and Tiket.com.

    “As a group, AirAsia has discontinued the sales of all of our tickets on Traveloka. It’s based on our disappointment with them,” Dendy Kurniawan, president director of AirAsia Indonesia, said in a press conference on March 4 in South Jakarta. In the meantime, AirAsia is still waiting for official clarification from Tiket.com.

    AirAsia flights were missing from Traveloka and Tiket.com from Feb. 14 to 17. At the time, Traveloka told that it was due to the airline’s system upgrades, while Tiket.com had remained silent on the matter. However, Rifai Taberi, AirAsia Indonesia commercial director, wrote on his Facebook account that it was not caused by AirAsia’s system.

    The flights then reappeared on Feb. 18, but have been missing for the second time since March 2 on both sites.

    “We’ve been patient enough waiting for Traveloka’s official explanation – despite rumors that were spread at that time,” said Dendy. “If [they said] it’s because of the system – come on, they should’ve anticipated it. They could’ve contacted us directly.”

    Dendy said he had received reports that Traveloka had not provided a clear explanation about the unavailability to their customers and that the online travel agent had not directed AirAsia customers to the airline’s official website or app to book tickets. “But they suggested that people choose other airlines that were available on their website. We perceive this as something that hurts our good business relations with them,” said Dendy.

    Dendy added that the withdrawal could have a short-term impact on the airlines. “Perhaps [for] less than a month,” he said. “I believe our customers [will] check our website directly.”

    Also present at the press conference, Rifai agreed with Dendy’s statement. “Our sales in February were not affected by it at all,” said Rifai, adding that his side had emailed Traveloka five times since Saturday afternoon but had not received a response.

    Rifai confirmed the statement, but said Traveloka had contacted AirAsia through phone communication. “What we didn’t get was professional communication […] but we already responded to them,” he said.

    In a statement on Monday, Sufinitri Rahayu, public relations director for Traveloka, said the travel site highly prioritized continuous collaboration with all stakeholders and partners. “Since last weekend, we’ve asked for time to talk with AirAsia to come up with the best solutions for both parties,” Sufinitri said.

    Additionally, in February, Rifai once indicated an instruction forcing online travel agents to stop selling AirAsia tickets on his Facebook account, but Dendy said he did not want to make any speculation. “Just let the relevant agencies investigate it. We’re not going to cooperate with parties with the intention of unhealthy competition. That’s none of our business,” Dendy said.

  • AirAsia Philippines Passes Massive Safety Audit

    AirAsia Philippines Passes Massive Safety Audit

    Manila-based AirAsia Philippines has passed a major international safety audit, the International Air Transport Association Operation Safety Audit (IOSA), that covers more than 1060 separate parameters. The operational safety audit is compulsory for IATA members and airlines that have completed the audit have a safety record almost four times better than those that have not. AirAsia Philippines CEO Captain Dexter Comendador said, “We are pleased to announce that we have successfully completed IOSA accreditation. This achievement is a recognition of everyone at AirAsia’s dedication to safety and security.”

    Earlier this year, AirAsia Philippines received its ISO Certificate which gives world class specification for products, services, and systems to ensure quality, safety, and efficiency. ISO 9001:2015 helps ensure passengers get consistent, good quality products, and services. This international standard is based on quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continuous improvement.

    “We are closing this year with two important achievements from IOSA and ISO and it is but fitting to dedicate an aircraft to our hardworking team who we proudly call, Allstars. We are officially launching this month a special Allstars livery bearing faces of more than one thousand Filipino Allstars including AirAsia Group’s management team,” Comendador added

    Now 426 airlines have completed the audit, which is renewed every two years. The awarding of the IOSA accreditation is expected to be a major boost for the airline. The IOSA certification audit is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. The audit covers eight functional and operational areas: organization and management system, flight operations, operational control, and flight dispatch, aircraft engineering and maintenance, cabin operations, ground handling operations, cargo operations, and security management.

    IOSA was introduced to stem the increasing number of crashes in the late 1990s and into the beginning of the last decade. The AirAsia Group airlines now fly to 165 destinations in 25 countries. It has just ordered or reconfirmed orders for 100 A330s for its AirAsia X operation. Separately long-haul, low-cost, operator AirAsia X is evaluating Airbus’ long-range version of the  A321neo as it moves to target more destinations within a range of seven hours.

    Powered by CFM International’s LAEP-1A engines, the A321neo LR,  is due to enter service in the fourth quarter of 2018 and is designed to carry up to 240 passengers 4000 nautical miles. The airline confirmed last month it was evaluating “the potential introduction” of the 321neo LR for developing routes.

  • AirAsia Big Loyalty launches ‘BIG Big Giveaway’ Finale

    AirAsia Big Loyalty launches ‘BIG Big Giveaway’ Finale

    AirAsia Bhd’s loyalty programme, AirAsia BIG Loyalty has launched its “The BIG Big Giveaway” year-end finale with over 90 irresistible offers to BIG members beginning today until December 31. Big Loyalty Sdn Bhd, the owner and operator of the loyalty programme, said the offer would be filled with fantastic discounts, free hotel stays, return flights and 50 per cent bonus BIG points for all of shopping sprees during this regional mega sale.

    BIG members in Malaysia, Thailand, Indonesia, Singapore, the Philippines and beyond can enjoy deals by BIG Loyalty’s entire group of partners ― among them are ZALORA, Agoda, Rebate Mango, Grab, Petron, Maybank and Citibank ― that range from travel, lifestyle, airline to financial services.

    Members who convert their credit card points to BIG points during this period could also enjoy 50 per cent more points on top of the everyday conversion rate, so they can accelerate their way to redeeming free flights, hotel stays and tickets to popular attractions to make their holidays free.

    An additional prize to the 50 per cent bonus BIG points reward for shopping from a variety of travel and lifestyle deals, including some 2,000 rooms at First World Hotel, Genting Highlands, will be given away weekly to lucky members.

    The sale is also doubling up the rewards for members who redeem flights from November 11-18 by sending them on a return trip to Siem Reap, Phuket, Langkawi and more.

    In a statement today, AirAsia BIG Loyalty Acting Chief Executive Officer Sereen Teoh said 2018 was a year of big milestones for BIG Loyalty, which included achieving 20 million BIG members and the launch of the world’s first airline points exchange platform called BIG Xchange.

    BIG members in Malaysia who are Visa cardholders also stand a chance to win a share of over 40 million BIG Points, which is equivalent to nearly 600 return flights to Melbourne, Tokyo, Seoul and many more destinations.

    For every RM50 spend on flight bookings via airasia.com or the AirAsia app members will earn one automatic entry, while those who spend RM50 by using Tap to Pay will earn five entries, and the same amount spent overseas with only physical swipes will double their entries to 10.

  • AirAsia X names new CEO to take over from Founders

    AirAsia X names new CEO to take over from Founders

    Malaysia’s long-haul budget carrier AirAsia X on Thursday appointed Nadda Buranasiri as its new group chief executive officer to take over from its co-founders. Buranasiri, chief executive of the Thai arm of AirAsia X since 2014, will replace co-CEOs and co-founders Tony Fernandes and Kamarudin Meranun with immediate effect, the company said in a statement. Fernandes and Kamarudin will become non-executive directors.

    In July, Fernandes said AirAsia X was looking to restructure itself into a group holding company along the lines of affiliate AirAsia Group Bhd .

    He had also said AirAsia X would focus on flying to countries where it would dominate routes, such as Japan, Korea, Australia, China and India, and remove what he called peripheral routes where no growth was seen.

    AirAsia X reported a loss for the June quarter, weighed down by higher fuel prices.

  • Tigerair receives most complaints for sixth year in a row

    Tigerair receives most complaints for sixth year in a row

    For the sixth year, Tigerair has scored the dubious title of being the most complained about airline in Australia. The recent data by the Airline Customer Advocate, from January to December 2017, which has gone largely unreported, revealed the low-cost carrier had the highest rate of complaints in relation to flight cancellations or delays — with an average of two complaints for every 100,000 passengers.

    Overall, the most common complaints among Australian domestic carriers related to flight cancellations (28 per cent), refund requests (26 per cent), baggage services (11 per cent), loyalty and frequent flyer programs (10 per cent) and fees or charges (7 per cent).

    The annual report revealed a total of 1253 complaints out of more than 77 million passengers were received in 2017, which was up 17.15 per cent on the previous year. 

    Tigerair also received the highest complaints in relation to refund requests — with an average of 1.54 complaints for every 100,000 passengers.

    A Tigerair spokeswoman said the airline was committed to delivering a safe and reliable service to its customers.

    “In aviation there are times when things go wrong for reasons outside of our control and we recognise that the way we handle such disruptions is an important part of the customer experience,” the spokeswoman said.

    Virgin Australia was next with 0.42 complaints relating to refund requests, followed by Jetstar with 0.36, Qantas with 0.31 and Regional Express with 0.24.

    Virgin Australia fared the worst when it came to complaints about baggage services, receiving an average of 0.24 for every 100,000 customers, It was followed by Jetstar and Tigerair with 0.17, Qantas with 0.14 and Regional Express with 0.08.

    Of the three airlines that offer frequent flyer or loyalty programs, such as Qantas, Virgin Australia and Jetstar, the most complaints were lodged against Qantas. Airline Intelligence Research managing director and former Qantas chief economist Dr Tony Webber said he wasn’t surprised that cancellations and delays were the biggest gripes among passengers. 

    “Tigerair are on really strict turnaround times given that they’re a smaller and low-cost carrier,” Dr Webber told.

    “This means that they’re just as strict on refunds because the ability for passengers to buy a cheap fare means that they don’t get a refund.”

    Dr Peter Bruce, airline operations expert at Swinburne University, said some airlines outsource their baggage handling to third-party services. 

    “Areas of improvement could definitely include better engagement with these services to create more efficiency,” Dr Bruce told.

    Monash University’s Professor Greg Bamber, who has researched airline performance in Australia and overseas for more than 15 years, said complaints needed to be handled better by low-cost carriers. 

    “Passengers aren’t being dealt with appropriately as they’re usually put through to a call centre which is usually in another country,” Professor Bamber told.

    Passengers are usually left to wait on hold, in some cases more than an hour, he said.

    “Low-cost carriers need to step up and handle complaints more appropriately, especially when it comes to cancellations which can be extremely frustrating.”

    A Virgin Australia spokeswoman said the airline continually reviewed its complaint-handling practices to facilitate a responsive and positive experience for its customers and to ensure it was complying with its legal obligations.

    A Jetstar spokesman said the airline still had areas to work on, but was pleased to see a reduction in the number of complaints in a number of key areas including delays and cancellations, refund requests and fees or charges.

  • Airasia To Launch Colombo-Bangkok Direct Flights Soon

    Airasia To Launch Colombo-Bangkok Direct Flights Soon

    AirAsia will launch four-time weekly direct flights between Colombo and Bangkok from December 14, with a special promotional fare, an airline press release said. Operated by Thai AirAsia (flight code FD), this direct route to Bangkok in Thailand will be the airline group’s second connection from Colombo’s Bandaranaike International Airport which includes direct route to Kuala Lumpur, Malaysia (flight code AK).

    Santisuk Klongchaiya, Chief Executive Officer of Thai AirAsia said, “Sri Lanka has always been a promising destination for AirAsia as we have connected the country to a wider network via Kuala Lumpur for nearly a decade. To This time we are relaunching the flight from Colombo to Bangkok to provide the people of Sri Lanka with even greater connectivity that comes with attractive low fares to create more demand. We are strongly confident that our return to the market will stimulate travel appetite and demonstrate our commitment to generating more traffic to Sri Lanka to fuel tourism and economic growth for the country. Sri Lanka is such a hidden gem in South Asia with undiscovered potential. We therefore have high expectation for a healthy market reception for this new route.”

    Thai AirAsia operates the widest network in domestic Thailand and offers several international connections to other prominent cities in Asia. Travellers from Sri Lanka who wish to explore beyond Bangkok can enjoy a convenient Fly-Thru service with just a single-time baggage check-in from Colombo and make a brief transit in Bangkok to continue seamlessly to other destinations in Thailand and beyond. Sri Lankan travellers can take advantage of the convenient flight schedule that gives them more time to spend abroad by arriving in Bangkok in the early morning and depart in the evening.

  • AirAsia to launch start Manila-Shenzhen direct flights in December

    AirAsia to launch start Manila-Shenzhen direct flights in December

    AirAsia said Monday it would fly direct between Manila and the Chinese city of Shenzhen, dubbed Asia’s answer to Silicon Valley, starting December 1.

    The low cost carrier started its Cebu-Shenzhen flights last April. Without direct flights, travelers had to travel to Hong Kong or Beijing before reaching Shenzhen.

    “China is an important market for us and we are looking to expand our network further and connect Filipino travelers to new and exciting business and leisure cities,” said AirAsia Philippines CEO Dexter Comendador.

    Telecommunications companies Huawei and ZTE are headquartered in the southern Chinese city.

    AirAsia will fly direct to Shenzhen every Tuesday, Thursday, Friday and Saturday. Direct flights from Cebu to Shenzhen are also on Tuesday, Thursday, Friday and Saturday.

  • AirAsia probe may ground Vistara international flights

    AirAsia probe may ground Vistara international flights

    Vistara, the joint venture airline of Tata Sons Ltd and Singapore Airlines Ltd (SIA), may face the cascading effect of an ongoing probe into AirAsia India’s operations. The Central Bureau of Investigation (CBI)-led probe into AirAsia India, in which Tata Sons own a 49% stake, may be forcing the government to withhold permission sought by Vistara to start international flights, two people familiar with the matter said.

    AirAsia India is being investigated by the central agency for allegedly lobbying the government for international flight permits and violating rules that prevent foreign airlines from controlling an Indian operator.

    According to the people cited above, Vistara had applied in June for rights to start international flights, after it took the delivery of its 20th aircraft, and was hoping to fly out from October. The deadline has now been moved to December, Vistara chief executive Leslie Thng said in July.

    “With the general elections coming up next year, bureaucrats may be wary of granting Vistara overseas flight permits in the backdrop of CBI investigating another airline,” one of the two people mentioned above said.

    CBI had in May raided the offices of AirAsia India and filed a complaint against Tony Fernandes, chief executive of the company’s Malaysian parent. Fernandes has rebutted the charges.

    Airlines were earlier required to fly for at least five years on domestic routes, and have a fleet of 20 aircraft before being allowed to fly international. Now, they can fly just by having 20 aircraft in its fleet or 20% of total capacity (in term of average number of seats on all departures put together), whichever is higher for domestic operations, according to the new civil aviation policy.

    Vistara became eligible to fly international in June when it added its 20th plane. The same month, it submitted a list of potential overseas destinations to the government.

    However, the civil aviation ministry is yet to clear Vistara’s proposal. “Once cleared, the Directorate General of Civil Aviation will also have to clear the airline to fly international. But, the file hasn’t moved from the ministry yet,” one of the two people mentioned above said.

    Civil aviation secretary R.N. Choubey did not respond to an email.

    A Vistara spokesperson said, “We await necessary approvals from the authorities and aim to start our international operations by end of this year. Vistara’s expansion plans are on course at present.”

    Vistara, which started operations in 2015, has a fleet of 22 Airbus A320s. The airline, which had listed out a plan to fly to destinations like Sri Lanka, Maldives, Thailand and other neighbouring countries, according to reports, may have seen rivals grab some of these routes in recent days.

    For instance, GoAir recently launched flights on Delhi-Phuket route, while Jet Airways will start flights on Pune-Singapore route from 1 December. Yet, Vistara is willing to wait it out to begin its international operations, the first person quoted in the story said.

    Vistara, in July, announced its decision to order 19 planes worth $3.1 billion from Airbus SE and Boeing Co. It plans to lease 37 new A320neo planes.

    The letter of intent with Airbus includes a firm order for 13 A320neo and A321neo jets, as well as options for seven more aircraft from the A320neo family. Another 37 new A320neo-family planes will be added from leasing companies.

    The Boeing order includes six firm-ordered 787-9 Dreamliner and purchase rights for four more from the 787 Dreamliner family.

    “The aircraft purchase will help Vistara expand both within and outside India and on all routes that this aircraft could support us on,” Vistara’s chief executive Leslie Thng said at that time.

    “For medium to long-haul destinations, we decided that Boeing 787-900 (Dreamliner) would be best for us and would allow us to start medium-haul operations from 2020,” Thng had said.

    “When India’s third FSC (full service carrier) launched, it did so with its eye on the opportunity in the international market. More than three years later Vistara remains a solely domestic carrier, thanks to Indian regulations,” said CAPA India’s Mid-Year Outlook for FY19. “Although the airline technically qualified to operate international services earlier this year when it inducted its 21st aircraft, it is experiencing delays in securing an international flying permit, which is surprising.”

  • AirAsia offers up to 70% discount on Almost All Flights

    AirAsia offers up to 70% discount on Almost All Flights

    AirAsia has come up with a new offer to woo flyers in this festive season. AirAsia is offering up to 70% off on all its destinations. AirAsia’s latest offer started on 15 October and will continue till 28 October 2018, the carrier has mentioned on its website. This offer is valid for immediate travel until 30 June 2019. Bookings for this offer can be made on airasia.com or through the AirAsia mobile app.

    Air passengers can book tickets to over 130 destinations across the airline’s network under the new offer. There are some extra perks for AirAsia Big members, such as instant discounts on bookings through the mobile app.

    In order to enjoy the benefits of the discount, passengers are required to book their flight tickets in advance. The discount is applicable on the base fare of the flight ticket and is available only on select fare classes, during non-peak periods, the airline says.

    AirAsia, a low-cost air carrier, will introduce flight services from Visakhapatnam to Bangkok four times a week from 8 December 2018, with a one-way promotional fare of Rs 2,999. Passengers can book tickets up to 21 October to avail the offer.

    AirAsia Group operates scheduled domestic and international flights to more than 165 destinations spanning 25 countries.

    AirAsia is a joint venture between Tata Sons Ltd and low-cost Malaysian airline AirAsia Berhad

  • AirAsia to push discounted airfares via digital platforms

    AirAsia to push discounted airfares via digital platforms

    In line with the upcoming year end holidays and early 2019 travels, AirAsia is offering up to 70% off on all its destinations until 28 October 2018. These include Changsha, Tokyo, Kolkata, Bali, Phuket, Siem Reap, Yangon, Manila, Singapore and Kota Kinabalu, among others. In a statement, AirAsia group marketing head Amanda Woo said the move to offer discounted airfares is based on understanding the different travel and route behaviours of its consumers. For this campaign, AirAsia is focused on a combination of content marketing and digital platforms. It also looked into offline platforms for certain key regions, Woo said.

    “In line with our company direction of going digital, our marketing strategy relies heavily on data and digital analytics as part of the deciding factors on the channels we use,” she added.

    Besides encouraging more travels during the period, Woo said the airline also hopes to boost more member sign-ups so consumers can enjoy more exclusive deals.

    “The year end is always an exciting time and we can think of no better way to welcome the holiday season than to offer more discounts on our already low fares,” Woo said. AirAsia BIG members will enjoy more perks including instant discounts when booking directly via the website and mobile app.

  • Tigerair Taiwan announces Cebu-Taipei flights with seat sale

    Tigerair Taiwan announces Cebu-Taipei flights with seat sale

    Tigerair Taiwan said it would start flying between Cebu City and Taipei on Dec. 1. Taiwan’s only low-cost carrier said it would offer a 2-day seat sale for the new route starting Monday. Tigerair will use the new Mactan-Cebu International Airport and will compete with the Philippines’ largest carrier, Cebu Pacific and AirAsia in the Cebu-Taipei route.

    “Tigerair Taiwan’s presence in Cebu shall give Filipinos more access to fun, affordable, and memorable flights to Taipei. We look forward to this development before the year ends,” said Tigerair Taiwan spokesperson Bernard Hsu.

    Tigerair flight IT537 will depart Taipei for Cebu every Tuesday, Thursday, Saturday, and Sunday. The return flight, IT538, will depart Cebu every Monday, Wednesday, Friday, and Sunday.

  • Lion Air to Serve Umrah Flight from Kertajati Airport

    Lion Air to Serve Umrah Flight from Kertajati Airport

    Managing Director of Lion Group, Captain Daniel Putut Kuncoro Adi said that his company will serve the first umrah flight from Kertajati Airport, Majalengka, on Saturday, October 13. Lion Air will use Boeing 737-800 Max8 made in 2018 with the capacity of 176 passengers. “Our hope is it the flight will increase. We are ready to serve every day. For now, we start with one flight in a week,” Daniel said. The flight route is from Kertajati to Madinah, and the return flight is from Jeddah to Kertajati.

    “We start with once a week flight frequency. Up to this year’s Umrah season, the slot is already full,” he said at Gedung Sate, Bandung, Tuesday, October 9

    Daniel said that Lion Air has planned to replace the aircraft with a larger one. “We have an Airbus 330 with a capacity of 440 passengers, then a Boeing 747 with a capacity of 500 passengers,” he said.

    Samira Ali Wisata’s Managing Director, Fauzi Wahyu Muntoro, said his Umrah travel agent DGI (Dini Group Indonesia) could get 90 people in a month, to depart from Kertajati Airport.

    President Director of West Java International Airport (BIJB) Virda Dimas Ekaputra said that Lion Air agreed to serve the Umrah flight from Kertajati Airport twice a week.

    West Java Governor Ridwan Kamil said the Umrah flight service from Kertajati Airport had long been awaited by the West Java people.