Retail News CRM

Tag: JD

  • JD opens E-space store in Indonesia

    JD opens E-space store in Indonesia

    JD has introduced its first overseas E-space store through JD.ID – its e-commerce joint venture in Indonesia.

    Dudded JD.ID Electronic Store, the E-space store features an omnichannel model which offers technology and home appliance products from a list of electronics brands, including Huawei, Vivo and Oppo.

    Situated in Aeon Mall Sentul City, West Java, the 1300sqm store also provides experiential zones such as a gaming area and smart home area.

    “The launch of the E-space store in Indonesia proves our commitment to excellent service by offering various shopping platform options to our customers,” said Zhang Li, CEO of JD.ID.

    “We hope that through the inauguration of this newest offline outlet, JD.ID can more closely connect with consumers, especially providing them with convenience, comfort, and freedom in choosing the shopping platform that best suits their needs.”

    The E-space store model was first introduced by JD in 2019 in Chongqing, China, before being brought into other cities.

    Since launching its first omnichannel outlet in 2018, JD.ID has opened five physical stores in Indonesia that focus on omnichannel services.

    Lees ook:

    Lees ook:

  • JD launches five-storey JD Mall in China’s Xi’an

    JD launches five-storey JD Mall in China’s Xi’an

    JD.com launched the “JD MALL” brand, the upgraded version of its E-Space omnichannel retail experience store on September 14, via an online press conference. The new shopping destination will first debut in Xi’an, China, on September 30.

    With an area of 42,000 square meters across five floors, JD MALL in Xi’an offers an immersive omnichannel shopping experience to consumers through 200,000 items from over 150 domestic and international brands.

    Consumers are able to place orders through the official WeChat Mini Program by scanning QR codes on each of the items, and JD will handle the last-mile delivery to their doorsteps through the company’s strong logistics infrastructure.

    In addition to traditional categories such as electronics, home appliances, and digital accessories offered in E-Space, JD MALL also provides a wide range of items in home , furniture, kid, smart healthcare products and auto accessories.

    At the same time, JD MALL offers one-stop home design services and home appliance package purchases, enabling customers to enjoy a seamless shopping experience from designing, product selection to installation and aftersales. A selection of products also supports 2-hour delivery and 24-hour installation services.

    JD MALL combines fashion and technology elements from design to experience. Customers can enjoy tech devices and experiences including holographic projection, VR equipment, an intelligent robot, a virtual live stream room and a transparent computer room.

    As JD’s integrated consumption shopping center, one of JD MALL’s differentiation is the immersive experience. The Mall will have 11 themed experience zones and 29 product interaction zones, such as a beauty salon, audio experience aea, drone testing, massage, etc, making it a multi-scenario and fun space for customers.

    JD is continuing to provide different kinds of physical stores amid the growing trend in which customers pursue a high-quality and multi-store ecosystem, including JD E-Space, JD home appliance flagship stores, JD computer and digital stores and JD retail experience shops. This is also part of JD’s plan to promote its omnichannel operation and accelerate the industrial structure upgrading.

    In the first half of this year, transaction volume of JD’s E-Space in Chongqing increased 105% YOY, while the transaction volume of the opening day of the same type of store in Hefei, Anhui province reached RMB 166 million yuan, and the traffic for both online and offline was over 1.2 million.

  • JD appoints president, freeing founder to focus on strategy

    JD appoints president, freeing founder to focus on strategy

    China’s JD.com said on Monday Xu Lei will become the e-commerce giant’s first ever president, making way for chief executive and founder Richard Liu to devote more time to formulating long-term strategies.

    Lei, previously the CEO of JD Retail, will fill the new position and lead the day-to-day operation and development of JD.com’s various business units, the company said in a statement.

    Liu, who started the company that would become JD.com in 1998, will also spend more time mentoring younger management and contributing to the revitalisation of rural areas, it said.

    Xin Lijun, who had previously headed up JD Health, will take over from Xu as JD Retail’s chief while Jin Enlin will become JD Health’s new CEO.

    “Looking to the future, the correct long-term strategic design, the growth and development of young talents, and the healthy and coordinated development of various business units will continue to be the driving force for JD in doing the hardest and most challenging, but right and most valuable things for the industry,” Liu said.

    Lees ook:

    Lees ook:

  • JD beats profit estimates after boost from partnership deals

    JD beats profit estimates after boost from partnership deals

    China’s JD.com beat analysts’ expectations for quarterly adjusted profit, as its partnership with global brands such as Louis Vuitton-owner LVMH helped it attract more shoppers to its e-commerce platform.

    The results come amid a crackdown on the tech industry by Chinese regulators that has led to an upheaval in sectors such as e-commerce, gaming, ride-hailing and cryptocurrency.

    Net revenue at JD.com rose about 26% to 253.8 billion yuan ($39.14 billion) in the second quarter ended June 30. Analysts had expected revenue of 249.27 billion yuan, according to IBES data from Refinitiv.

    JD’s annual active customer accounts jumped 27.4% to 531.9 million.

    JD’s strategy of holding inventory and having full control of its in-house delivery network has also helped it compete with larger rival Alibaba Group, which outsources its logistics operation to third-party firms.

    Sales in JD’s product segment, which includes online retail, rose over 23% to 219.69 billion yuan.

    Lees ook:

  • JD launches online pet consultation services

    JD launches online pet consultation services

    JD.com launched its biggest ever 3,000-square-meter exhibition at the China Digital Entertainment Expo & Conference, a.k.a ChinaJoy2021, which is taking place from July 30 to August 2 in Shanghai.

    The exhibit is designed to showcase the latest gaming industry trends, what motivates China’s Gen-Z consumers, as well as the tremendous marketing opportunities arising from these developments, according to JD’s planning team for ChinaJoy.

    As China’s most well-known shopping platform particularly in the area of electronics products, JD will spotlight a number of new gaming products on site to bring a fresh experience for visitors. Beyond that, brands and products ranging from fashion and cosmetics to home appliances and furniture have also joined the bandwagon to introduce their co-branded offerings or tailored-made products in JD’s exhibit and via JD’s online platform.

    China’s e-sports market is expected to reach RMB 270 billion yuan by 2022, and will be an official event for the 2022 Asian Games in Hangzhou, China. In response, JD is ramping up efforts to tap the potential of this market and associated partners to incubate a wider industry ecosystem.

    During this year’s ChinaJoy, JD announced that it will update its JD Esports plan, which was launched at ChinaJoy 2020 in collaboration with device makers like Lenovo, gaming leaders like Tencent and livestreaming platforms like Huya, to develop a one-stop e-sports service platform encompassing hardware, software, content and events.

    As Gen-Z is driving much of the growth in this market, JD is also increasing its marketing outreach to younger consumers. A lineup of live shows, games and interactions with e-sport influencers will be rolled out during the three-day event to appeal to young visitors with interest in anime culture.

    Furthermore, JD’s efforts in cultivating the market have also included two gaming teams in recent years, both of which have gained wide popularity among young gamers and wider audiences: JD E-sports (JDE) for Peacekeeper Elite League (PEL) and JDG (JD Gaming) Intel e-Sports Club for League of Legends (LoL). The latter is one of the top-performing teams in the League of Legends Pro League (LPL). Plus, JD has organized the nationwide annual e-sports tournament JD Cup since 2014, in an effort to grow awareness of JD as a one-stop platform for everything related to e-sport, from gears, content to entertainment.

    Major Zhu, head of integrated marketing of JD Retail, said during the expo that JD will continue to deepen its investment in e-sports. Basing on the company’s strength in supply chain and big data, it can leverage its deep understanding in e-sports to bring partners together, presenting more high-quality products, services and entertainments for the growing e-sports fan base, and contributing to the development of China’s e-sports industry.

    Lees ook:

  • Victoria’s Secret joins JD with store

    Victoria’s Secret joins JD with store

    Victoria’s Secret is expanding its online presence in China with the launch of a flagship store on JD, the e-commerce platform.

    A representative from JD’s underwear business said the collaboration of the two companies not only expands JD’s cooperation with international fashion brands, but also provides additional choices for JD’s customers pursuing high-quality products.

    The JD flagship store offers Chinese customers Victoria’s Secret’s full range of classic bras, panties, lingerie and T-shirts. The launch came in time for the Chinese Valentine’s Day when sales are expected to boost as local consumers buy gifts for their loved ones.

    The online flagship follows the opening of the brand’s first China duty store in Hainan Tourism Duty-Free Shopping Complex earlier this month.

    The US lingerie brand closed its high-profile Victoria’s Secret flagship store in Hong Kong last year after two years of operation.

    Lees ook:

    Lees ook:

    Lees ook:

    Lees ook:

  • Beyond Meat opens JD store, as Chinese remain wary of meat substitutes

    Beyond Meat opens JD store, as Chinese remain wary of meat substitutes

    Beyond Meat has launched an online store in China on e-commerce platform JD, as the plant-based meat maker aims to boost sales in the world’s biggest meat market, where consumer interest in meat alternatives is low.

    US-based Beyond Meat said the JD store will initially help expand the availability of its products in four major cities, including Beijing and Shanghai, and eventually in 300 cities across China.

    Its products are currently mainly available in China through its partnerships with Starbucks Corp, Yum China Holdings and Alibaba Group’s Freshippo markets.

    But expanding into the retail segment by selling on JD will help it reach a wider audience in the country, which is increasingly purchasing fresh food online.

    Online sales in China of fresh food, into which category Beyond Meat’s products fall, are expected to top US$46.4 billion this year, an increase of 18 percent from last year, according to consultancy iiMedia Research.

    Beyond Meat’s direct retail foray follows a similar move by Nestle in December, which launched a range of plant-based burgers, sausages, nuggets, and dishes suited to Chinese cooking.

    The push by global firms comes even as consumers in China are not exactly devouring plant-based meat.

    “Currently it is a solo dance by the manufacturers, the consumers are not joining the tango,” said Zhu Danpeng, an independent food industry analyst.

    A recent poll on Sina Weibo, China’s Twitter-like social media platform, found only 14 percent of 400 participants were willing to try plant-based meat.

    Chinese consumers are deterred by concerns over food safety as well as taste, said Zhu.

    Beyond Meat, which has set up its first manufacturing plant outside of the US in the eastern Chinese city of Jiaxing, near Shanghai, declined to comment on its sales in the market so far.

    A 454gm twin pack of plant-based beef will be sold at $32.50 on the company’s JD store. By comparison, 1kg of good quality domestic beef costs about $21.60 on JD’s fresh food platform.

    Beyond Meat is also adding Beyond Pork to its offering on JD, which has been created for the pork-loving Chinese market.

    It will also sell ingredients that are used in the cooking of local dishes such as stir-fry, dumplings, mapo tofu, zhajiang noodles and lion’s head meatballs to appeal to Chinese consumers.

    Lees ook:

  • Li & Fung reveals first private-label brands created for JD

    Li & Fung reveals first private-label brands created for JD

    Li & Fung Limited, the world’s leading supply chain solutions partner for consumer brands and retailers, today announced that as part of a strategic investment made by JD.com in 2020, it is partnering with JD.com to provide end-to-end digital supply chain management services for JD.com’s private brand initiatives.

    Together, they are creating a multi-category collection that includes homeware under the brands “Made by JD” and “Best Home”, and developing a pet product brand called “Jingmeng” (“Cute Pet”) to capture China’s burgeoning pet care market.

    Building on JD.com’s investment and strategic digital supply chain partnership with Li & Fung, focusing on private brands, the joint venture’s newest initiative will leverage the emerging C2M (consumer-to-manufacturer) business model that is rapidly gaining momentum in Mainland China.

    C2M enables manufacturers to dramatically shorten the time from design to consumer from the industry average of 40 weeks to as little as two weeks, delivering high-quality, trend-responsive, products to the consumer. Products are tested in multiple SKUs of small quantities through e-commerce channels, providing more accurate data analysis of end-consumer preferences so that iterations can be made quickly and inventory can be adjusted in real-time.

    “JD.com can leverage Li & Fung’s 3D product design expertise and supply chain know-how to create and produce these new private label brands,” said Mr Wilson Zhu, newly-appointed head of C2M initiatives at Li & Fung.

    “By continuing to leverage the respective strengths of both companies we will deliver precisely what consumers are looking for – within their budget and at a much faster speed – through better forecasting, smarter production and maximum supply chain efficiency.”

    Mr Wang Xiaosong, Senior Vice President of JD.com and Head of JD.com’s private brands division said, “Li & Fung’s industry-leading 3D product design capabilities and wide-ranging product category expertise will greatly enhance our ability to create private-label brands that online consumers welcome and trust. The brand development process will also be informed by insights from our big data analysis”.

  • JD.com first-quarter revenue exceeds expectation

    JD.com first-quarter revenue exceeds expectation

    China’s JD.com’s first-quarter revenue beat Wall Street estimates as growth remained robust in the domestic e-commerce sector following the Covid-19 pandemic.

    The Beijing-based company has joined rivals Pinduoduo and Alibaba Group in racking up double-digit sales growth during the pandemic, as people flocked to e-commerce websites to shop for everything from groceries to luxury goods.

    Net revenue at JD.com, China’s largest e-commerce company by revenue, rose 39 percent to US$31.57 billion in the quarter ended March 31, topping analysts average estimate of $29.8 billion, according to IBES data from Refinitiv.

    Sales in its product segment, which includes online retail sales, rose nearly 35 percent to $27.2 billion in the quarter.

    Popular brands like Starbucks and sports-retailer Decathlon, along with luxury fashion brands such as Marni and John Lobb, launched flagship stores in the quarter on JD.com’s e-commerce platform, which, along with those of rivals, has seen strong demand during and after the pandemic.

    JD.com’s earnings beat comes on the heels of a major regulatory crackdown on Alibaba Group.

    In April, Chinese anti-monopoly authorities fined the e-commerce giant a record $2.75 billion for engaging in a practice known as “choose one from two,” wherein platforms penalize merchants for listing products on multiple sites.

    Despite how that penalty targeted a rival, the uncertain regulatory environment has dampened investor sentiment across China’s internet sector.

    US-listed shares of JD have dropped about 13 percent since news of the fine on Alibaba was announced.

    Concurrent with the fine on Alibaba, JD withdrew its initial public offering application for its fintech subsidiary JD Digits from the Shanghai Stock exchange.

    However, the company’s logistics division is set to raise up to $3.4 billion in an upcoming Hong Kong IPO.

    Lees ook:

  • JD.com cashes in on steady online demand, beats market expectations

    JD.com cashes in on steady online demand, beats market expectations

    JD.com Inc’s fourth-quarter revenue beat expectations on Thursday as more shoppers flocked to its website on the back of a broader shift to online shopping triggered by the COVID-19 pandemic.

    While China has largely emerged from coronavirus lockdowns with most businesses resuming production, JD.com’s domestic consumers continue to shop online for everything from daily groceries to luxury products.

    The Beijing-based company posted revenue of 745.8 billion yuan ($114.97 billion) for the year, beating analysts’ estimate of 740.81 billion yuan.

    In a pandemic-struck year, during which retail sales fell 3.9% in China, JD.com’s strategy of ramping up its in-house delivery network enabled faster deliveries.

    The company has also been working to expand into price-sensitive lower-tier cities through its shopping platform Jingxi in a bid to stave off stiff competition from rivals like Alibaba and Pinduoduo that are equally popular.

    As a result, JD.com raked in 110 million new active customer accounts during the year. Meanwhile, Jack Ma’s Alibaba added about 68 million active buyers in the same period.

    U.S.-listed shares of the company, which have been volatile as China looks to tighten scrutiny on its tech giants, were up 3% at $91.98 in early trading.

    The world’s second-largest economy has vowed to strengthen oversight of its big tech firms, which rank among the world’s largest and most valuable, citing concerns they have built market power that stifles competition, misused consumer data, and violated consumer rights.

    The long-term impact of this on JD.com’s business, though unclear, remains a threat. In late December, regulators fined the company, along with Alibaba and other e-commerce sites, 500,000 yuan for engaging in irregular pricing.

    The company’s net revenue rose 31.4% to 224.3 billion yuan in the quarter ended Dec. 31, beating analysts’ estimate of 219.73 billion yuan, according to IBES data from Refinitiv.

    Lees ook:

  • Starbucks opens online with a JD flagship store

    Starbucks opens online with a JD flagship store

    Starbucks, the world’s largest coffeehouse chain, launched a flagship store on JD.com on March 3.

    The online store is bringing Chinese consumers the brand’s new spring mugs, such as the Sakura Blossom Collection, together with its classic series, including the core classic series, and Starbucks Heritage. In addition to physical products such as mugs, the store also sells physical gift cards, seasonal foods (such as rice dumplings and mooncakes), and their corresponding gift certificates, bringing more quality choices to JD’s customers. A Super Brand Day will kick off on the store’s opening day to help promote sales for the newly opened Starbucks store.

    JD’s consumers are a strong match with Starbucks’ target consumers, and JD’s nationwide logistics network will ensure high efficiency and speed of deliveries for consumers who purchase Starbucks products on JD.

    “JD’s years of experience and good reputation in authentic products, logistics, and after-sales services will also

    Lees ook:

  • JD revenue soars with post-Covid online sales boom

    JD revenue soars with post-Covid online sales boom

    Chinese e-commerce company JD.com Inc posted a better-than-expected quarterly profit on Monday as online sales remained strong even after coronavirus-led restrictions were lifted in the world’s second-largest economy.

    The Beijing-based company, which recorded growth across a wide range of product lines, joined competitors Pinduoduo and Alibaba Group in racking up double-digit growth as China’s economy recovers from COVID-19 damage.

    JD.com Chief Executive Officer Richard Liu said its business partners are recovering rapidly as well.

    Last month, data showed that China’s retail sales edged up 3.3% in September from a year earlier, beating analysts’ forecast for a 1.8% growth.

    Sales in JD.com’s product segment, which includes online retail sales, rose 27% to 151.4 billion yuan ($22.99 billion) in the quarter.

    JD.com’s net revenue rose 29% to 174.21 billion yuan in the third quarter ended Sept. 30. Analysts had expected revenue of 170.2 billion yuan, according to IBES data from Refinitiv.

    Excluding items, JD.com earned 3.42 yuan per American depository share (ADS) while analysts had expected a profit of 2.65 yuan per ADS.

    Lees ook:

  • JD teams with brands to launch an organic alliance

    JD teams with brands to launch an organic alliance

    JD’s online supermarket JD Super has formed an organic alliance with brands trading on its platform.

    More than 10 companies, including domestic and international ones, have joined the alliance, including Milk Deluxe, Bellamy’s, Abbott, Anchor, and Gerber.

    Under the alliance, JD Super and other members will work together with government bodies, channel merchants, and inspection institutes to collectively build an “organic traceability” mechanism, which records information about product life cycles, according to JD.

    “JD hopes to establish an organic industry ecosystem through the optimization of industry standards for organic products as well a wide range of support for organic brands to grow their appeal among Chinese consumers,” the company said in a statement.

    JD Super will also support the organic alliance’s members with organic labeling and to develop the platform.

    Lees ook:

    Lees ook:

  • JD teams with brands to launch an organic alliance

    JD teams with brands to launch an organic alliance

    JD’s online supermarket JD Super has formed an organic alliance with brands trading on its platform.

    More than 10 companies, including domestic and international ones, have joined the alliance, including Milk Deluxe, Bellamy’s, Abbott, Anchor, and Gerber.

    Under the alliance, JD Super and other members will work together with government bodies, channel merchants, and inspection institutes to collectively build an “organic traceability” mechanism, which records information about product life cycles, according to JD.

    “JD hopes to establish an organic industry ecosystem through the optimisation of industry standards for organic products as well a wide range of support for organic brands to grow their appeal among Chinese consumers,” the company said in a statement.

    JD Super will also support the organic alliance’s members with organic labeling and to develop the platform.

    Lees ook:

  • JD sales beat estimates as customers move online

    JD sales beat estimates as customers move online

    China’s JD beat analysts’ estimates for quarterly sales, as the firm benefited from a shift in shopping habits of domestic consumers who have largely moved to online ever since the outset of the Covid-19 pandemic.

    The results coincide with growing tensions between Beijing and Washington. Several Chinese companies are putting off plans for US listings amid tensions between the world’s top two economies, while those listed in New York are seeking to return to exchanges closer to home. In June, JD raised about $3.87 billion in its Hong Kong secondary listing.

    JD executives did not offer any comments on US-China tensions on a conference call with analysts on Monday.

    China, which has under a thousand active Covid-19 cases currently, has largely emerged out of lockdowns but demand is still picking up in many sectors.

    Retail sales in the world’s second-largest economy slipped in July, dashing expectations for a modest rise, as consumers failed to shake off wariness about the coronavirus, while the factory sector’s recovery struggled to pick up the pace.

    The company’s net product revenue, which includes online retail sales, rose 33.5 percent to $25.74 billion in the second quarter.

    Net income attributable to shareholders rose to $2.38 billion from $89.4 million a year earlier.

    The company’s total net revenue rose 33.8 percent to $28.98 billion in the quarter ended June 30.

    Lees ook: