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Tag: presence

  • Cargojet Bolsters Global Presence: New Direct Air Cargo Service Bridges Canada and Europe

    Cargojet Bolsters Global Presence: New Direct Air Cargo Service Bridges Canada and Europe

    Cargojet Inc. has expressed delight in the launching of a direct air cargo service bridging Canada and Europe, set to commence on November 1, 2025. The service will establish a connection between Liege Airport (LGG), an outstanding cargo gateway in Europe, and the principal cargo hubs in Canada.

    Strengthening Transatlantic Ties

    Co-CEOs of Cargojet, Pauline Dhillon and Jamie Porteous, jointly remarked on the new service. They asserted that this move would further solidify the ties between Canada and Europe, in addition to offering broader opportunities for their clientele. They further noted that by leveraging Cargojet’s unmatched reputation for punctuality and dependability, the service is set to position Cargojet at the heart of transatlantic trade. This will effectively cater to the forwarder community’s changing demands by providing quicker transits, reliable service, and superior flexibility for shippers across both continents.

    Welcome to Liege Airport

    VP Marketing & Sales at Liege Airport, Torsten Wefers, voiced his excitement about welcoming Cargojet to Liege Airport, which is acknowledged as one of the top cargo hubs in Europe. He emphasized that this collaboration signifies a significant advancement for the LGG community and Europe-Canada logistics, providing new prospects and connectivity for their clients and partners.

    Expansion of Global Network

    This weekly service denotes a considerable broadening of Cargojet’s global network, guaranteeing customers reliable, time-sensitive capacity and improved intercontinental connectivity. Incorporated within Cargojet’s domestic overnight network, the route promises to offer streamlined connections throughout Canada, enhancing overall transit times and providing increased flexibility for freight forwarders, logistics providers, and shippers.

    The route, initially operating once a week, improves access to one of Europe’s most strategic cargo hubs, with intentions to amplify frequency as demand and opportunities persistently grow. This integration bolsters Cargojet’s long-term expansion design and reaffirms its status as a dependable associate in the global logistics market.

    Questions & Answers

    What is the significance of Cargojet’s new direct air cargo service?
    The service strengthens the ties between Canada and Europe, expands opportunities for Cargojet’s customers, and positions the company at the center of transatlantic trade.

    What benefits does the weekly service provide?
    The service extends Cargojet’s global network, offers reliable, time-sensitive capacity, and enhances connectivity across continents. It also provides streamlined connections throughout Canada and increased flexibility for freight forwarders, logistics providers, and shippers.

    What are the future plans for this route?
    Initially, the route will operate once a week, with plans to increase frequency as demand and opportunities continue to grow. This move supports Cargojet’s long-term expansion strategy in the global logistics market.

  • Airasia Launches Direct Routes From Malaysia To Indonesia, Boosting Regional Connectivity And Economic Growth

    Airasia Launches Direct Routes From Malaysia To Indonesia, Boosting Regional Connectivity And Economic Growth

    AirAsia, signified by the flight code AK, has expanded its offerings, introducing two direct air routes from the Malaysian cities of Kuala Lumpur and Kuching to Pontianak, Indonesia. This development furthers its reputation as the airline with the most extensive network connecting these two countries. It also upholds AirAsia’s dedication to enhancing regional connectivity and fostering economic growth throughout the region.

    Celebratory Reception

    Upon its return, flight AK1782 from Pontianak received a warm reception at Kuching International Airport. The occasion was celebrated with cultural performances and attending guests from Pontianak were welcomed by dignitaries, including Deputy Minister for Tourism, Creative Industry and Performing Arts Sarawak, YB Datuk Snowdan Lawan, and AirAsia Malaysia CEO, Dato’ Captain Fareh Mazputra. Representatives from various Malaysia Airports, government departments and private hospitals in Kuching also attended the event.

    In Kuala Lumpur International Airport Terminal 2, passengers on the inaugural flight AK491 from Pontianak were greeted by Tourism Malaysia and members of the AirAsia Management.

    First International Services at Supadio Airport

    These flights are the first international services to take place at Pontianak’s Supadio Airport since it regained its international status in June 2025. This significant event involved a special welcoming ceremony for dignitaries, headed by the Governor of West Kalimantan, Drs Ria Norsan, and the Malaysian Consul in Pontianak, En Azizul Zekri Abdul Rahim.

    Minister for Transport Sarawak, YB Dato’ Sri Lee Kim Shin, expressed his delight regarding the reinstatement of the Kuching-Pontianak route after a five-year pause. He emphasised the positive impact of this move, which will substantially reduce travel times, boost tourism, and strengthen connections between Sarawak and West Kalimantan.

    AirAsia’s Expansion

    AirAsia is proud of its recent route expansions, with Indonesia remaining a key market for the airline. CEO of AirAsia Malaysia, Dato’ Captain Fareh Mazputra, highlighted the significance of reintroducing the Pontianak route, which will increase convenience for passengers and open up new opportunities for tourism and business between Malaysia and Indonesia.

    CEO of Sarawak Tourism Board, Mdm Sharzede Salleh Askor, expressed her excitement over the reinstatement of direct air connectivity between Kuching and Pontianak. This development will make travel more convenient for those in West Kalimantan, strengthen Sarawak’s role as the gateway to Borneo, and attract more visitors from Pontianak and beyond.

    Currently, AirAsia Malaysia serves 18 destinations in Indonesia from Kuala Lumpur, with a new route to Banjarmasin set to commence on 20 October 2025.

    Questions & Answers

    What is the significance of the new AirAsia routes?
    These routes not only improve travel convenience but also open up new opportunities for tourism and business between Malaysia and Indonesia.

    What other Indonesian cities does AirAsia Malaysia connect with?
    AirAsia Malaysia currently connects with 18 Indonesian cities, including Jakarta, Bali (Denpasar), Medan, Yogyakarta, and more.

    What’s the impact of reinstating the Kuching-Pontianak route?
    This development will reduce travel times, boost tourism, and strengthen connections between Sarawak and West Kalimantan.

  • Pininfarina Launches New Website To Strengthen Its Online Presence

    Pininfarina Launches New Website To Strengthen Its Online Presence

    Mahindra-owned Pininfarina has announced the launch of its new website detailing out its complete product and service that are on offer. The Italian marque says that the new website will further aid to strengthen the company’s digital presence and showcase how broad and structured its service offer is. For this project, Pininfarina has roped in the creative agency Vangogh from Milan, which has designed and developed the new website.

    Talking about the company’s new website, Giuseppe Bonollo, Director Sales and Marketing, Design, Pininfarina S.p.A. said, “We are a company made up of people with a multitude of skills, from car design to engineering, from industrial design to architecture, from digital design to the ability to build prototypes and cars in small series. A wealth of skills that allows us to have a unique and comprehensive approach to projects, always consistent with our mission from the beginning: the creation of products and services that transform and innovate the experience for the end user. The new site is, therefore, the global showcase of the plurality of our skills and services”.

    In addition to the company’s several design projects, the website also offers details about its all-new fully-electric hypercar the Battista, which was revealed early this year in Cambiano, Turin. Furthermore, the website also talks about Mahindra’s recently launched intermediate commercial vehicle, the Mahindra Furio.

    Max Galli, President of vangogh said, “We are excited to collaborate with Pininfarina, another Italian excellence that entrusts to our agency the objective of enhancing the Made in Italy talent oriented to the global export of quality. Creativity, innovation and effectiveness are the levers that will guide us in this precious “collaboration”, in which the values of Pininfarina reflect those of our agency”.

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  • Brick-and-mortar stores with online presence have retail edge

    Brick-and-mortar stores with online presence have retail edge

    The growth of e-commerce may pose a serious threat to brick-and-mortar stores, but there is a silver lining for department stores here. A nationwide survey has found that department stores with both a physical and online presence can have a competitive edge over online-only stores.

    Department store customers who shopped via the store’s online channels – such as its website or mobile app – reported higher levels of customer loyalty than shoppers at e-commerce sites such as Zalora and Groupon.

    This was one of the findings of the latest Customer Satisfaction Index of Singapore released yesterday.

    “This would suggest that traditional brick-and-mortar stores could be better served and complemented by developing a robust omni-channel presence if they have not already done so. It can potentially give them a competitive edge over the e-commerce retailers,” said Mr Chen Yongchang, head of research and consulting at the Institute of Service Excellence (ISE) at the Singapore Management University, which compiled the index.

    The survey of 6,900 Singapore residents and tourists between January and April this year found that satisfaction levels in the retail sector remained similar to last year’s, with the retail sector scoring 72.1 points out of 100, up from 71.7 the year before.

    Of the four retail sub-sectors surveyed, the department store sub-sector showed significant improvement.

    This largely stemmed from more satisfied local shoppers, said Ms Neeta Lachmandas, ISE’s executive director.

    “This increase could be related to the revamps of various stores and product offerings, as well as increased promotional activities targeted at boosting sales.”

    Among department stores, DFS had the highest score of 73.6 while Metro was the only store whose score had increased significantly.

    DFS’ managing director for Singapore and Indonesia, Ms Wilcy Wong, attributed the retailer’s high score to its focus on providing “authentic and personal customer engagement. But at the heart of the DFS experience is of course our people,” she added.

    “We invest heavily in talent management programmes, as well as learning and development through our own DFS University to enhance our operations.”

    The fashion apparel, supermarket and e-commerce sub-sectors did not see any significant change in scores.

    A notable observation among supermarket customers was that those who frequently used self-checkout counters were more satisfied than those who mostly used manned cashier counters.

    The survey also looked at customer satisfaction for the info-communications sector, which scored a record high of 69.6 points out of 100, up 1.6 per cent.

    ISE found that service attributes relating to responsiveness, assurance and empathy were key drivers of loyalty among mobile telecommunications and broadband customers.

    This was in addition to the usual product-related attributes such as suitable subscription plans and fast data speeds.

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