Tag: Store

  • Protests take their toll on Watsons outlets

    Protests take their toll on Watsons outlets

    Sales by Watsons stores located in areas affected by ongoing street protests have fallen markedly in both June and July. The protests have been ongoing since early June, largely confined to the island suburbs of Admiralty, Wan Chai and Causeway Bay.

    “Month-to-date July our sales have fallen by a double-digit [percentage] from the same period last year,” the chain’s MD Diane Cheung said during the launch of a diagnostic service at a Hong Kong store yesterday.

    “That said, last year’s comparison base was relatively high and given we achieved favorable first-half sales and that we expect openings of new and renovated stores in the second half, we believe we will fare better than the entire retail market for the full year.”

    Cheung said other factors were also impacting on the group’s sales, a reference to the changing demographics of mainland visitors and general economic uncertainty fuelled by the ongoing trade war between the US and China. However, Watsons stores located in the districts where most of the protests have occurred were worst affected.

    The Hong Kong Retail Management Association warned of the impact the protests were having on some of its members earlier this month.

    “Large-scale parade activities have caused individual stores to suspend business. Not only are the retail companies under pressure, so is the income of store employees,” the organization said in a prepared statement.

    AS Watson expects to open a net 20 new Watsons stores in Hong Kong by the end of this year, taking its network to 260. Globally the group opens a new store on average every seven hours.

  • Musee flagship in Beijing Designed by Studio8

    Musee flagship in Beijing Designed by Studio8

    Shanghai design and development studio Studio8 has recently completed the design of Musee’s flagship store in Beijing.

    A store for consignment luxury goods, Musee delivers an open platform for luxury accessories – a point that inspired the designers to create a flexible space with “soft boundaries” and a diverse colour palette.

    The firm’s “soft boundary” design leaves no clear boundaries in the functional division of the entire retail space for Musee, which is translated into two main features: the mobile multi-functional counters and the central consignment room.

    “Every accessory that people possess is an abstract object that serves a certain function or purpose,” said principal designer Shirley Dong. “This changes when people place more importance and value on the object, whether through the brand, colour, material, or handcrafting process. Luxury goods then become time travellers, with an ever-increasing value and preciousness while still maintaining their initial presence.”

    The idea of enriching the significance of an accessory stands behind the concept of Musee’s new flagship store, where shopping is envisaged as an unconventional experience that allows customers to know more about the item they are buying and re-evaluate it with the support of professional consultants.

  • Thailand’s Dohome launches compact ToGo Store chain

    Thailand’s Dohome launches compact ToGo Store chain

    Thai construction materials and home renovation equipment retailer Dohome is set to expand within the territory by an additional 90 branches by the end of next year.

    The move, partially in response to strong demand from DIY consumers, will introduce the firm’s Dohome ToGo brand with a smaller store format of 300–1000sqm.

    “Do-it-yourself is a rising trend,” said COO Puthada Teravetchakarn. “People want to renovate or repair the home by themselves if they can. It is very easy to use Google or YouTube to find out how to repair something or what materials should be used.”

    The firm is currently seeking suitable locations at department stores, supermarkets and hypermarkets for the new small-concept format, with a budget of up to THB2 million (US$64,650) per branch. The stores will stock around 10,000 SKUs, compared to more than 135,000 SKUs at its nine regular branches.

    “We will survey people living within a radius of three kilometers of proposed locations to ensure demand,” said Puthada. “We will review each month which items are best sellers and revise the selection.”

    Ten new Dohome ToGo branches will open this year, including two locations that have already launched in Bangkok.

    Dohome is in the midst of an IPO, offering 465.04 million shares at THB7.80 each, with a trading opening on August 6.

  • Philipp Plein opens second Bangkok Store

    Philipp Plein opens second Bangkok Store

    Fashion label Philipp Plein has launched its second location in Thailand.

    The new Bangkok store at IconSiam Mall follows the brand’s first outlet in Phuket, which opened in 2016. The opening is in line with Philipp Plein’s general expansion plans in the region, with a store having just opened in Singapore and another to follow in the Philippines later this year.

    The Bangkok store’s shopfront is designed in black marble featuring a giant Swarovski crystal skull.

    The store also displays a Murano skull chandelier, hexagonal tables and metallic displays.

  • Batman pop-up store at The One marks 80th anniversary

    Batman pop-up store at The One marks 80th anniversary

    Comics label DC and Warner Bros Consumer Products are marking the 80th anniversary of Batman with an interactive exhibit at The One shopping complex in Tsim Sha Tsui.

    The Batman pop-up store offers a sneak peek into the Batman universe going all the way back to his first appearance. Selected Batman comic book covers are being reprinted through modern screen-printing technologies in restoring the comic book aesthetics of different eras.

    Sculptor Keo W. has created a series of 1:1 scale Batman figures based on the most iconic Batman looks in animations, movies and video games, some of which are being shown in Asia for the first time.

    Nearly 100 Batman collectibles are included to present a curated experience to the public. A range of creative merchandise includes some items that are launching in Hong Kong for the first time, such as Batman luminous basketballs and chess games.

    The Batman pop-up store is part of a year-long global celebration showcasing the “World’s Greatest Detective” that includes live events, fan celebrations and exclusive branded products.

  • Large queues for Sephora store opening

    Large queues for Sephora store opening

    After much anticipation, Sephora’s first New Zealand store opened last weekend on Queen Street in Auckland, with hundreds of Kiwis lining up for the launch.

    Many would-be beauty-buyers camped out overnight to ensure they were the first into the store, which officially opened at 7am on Saturday, July 20.

    Sephora spent an estimated $5 million to fit out the store, which was announced in early May after months of speculation.

    The launch is part of a larger expansion into the Asia-Pacific region, which will see the make-up retailer set up shop in Hong Kong and Korea.

    “We believe that New Zealand will be a key market in building Sephora as the most loved beauty community in Asia, and the world,” said president of Sephora Asia Benjamin Vuchot.

    “This expansion to a new market will allow Sephora to continue to amplify global beauty trends locally, elevate what our clients expect of the in-store experience and bring fresh, digital touch points to the retail environment to create a virtual, client-centric cycle.”

    In the lead-up to launch, Sephora toured the country in a “Beauty Bus”, giving remote customers a chance to trial its products before the local offering officially went online.

    However, not everyone was pleased with the launch. The New Zealand Maori Council called for the Government to investigate the cosmetics company after they were “caught dumping hundreds and thousands of waste paper products embedded with cosmetic chemicals down the drains”.

    “And all, according to a spokesperson for Sephora New Zealand, with the permission of the Auckland Council,” New Zealand Maori Council executive director Matthew Tukaki said.

    “As Maori we consider ourselves as protectors of our whenua and our water ways and I will be damned if I am going to standby and allow Auckland City Council to grant a license for this company to dump their waste directly into our system.”

  • Luckin Coffee plans expansion into India and Middle East

    Luckin Coffee plans expansion into India and Middle East

    China’s Luckin Coffee wants to expand into India and the Middle East.

    The company has signed a memorandum of understanding to create a joint venture with Kuwait-based Americana Group which will open stores across the Greater Middle East and India. No further details have been released, according to Reuters.

    Luckin, which sells coffee by app from a fast-growing network of stores and pick-up points across China’s main cities, raised US$561 million by listing in the US in May. It says it will open 2500 stores this year.

    Americana Group operates 1800 restaurants and 29 restaurants and food factories in the Middle East. It has franchises for a raft of fast-food and quick-service restaurant brands including KFC, TGI Fridays, Pizza Hut, Hardees, Baskin Robbins, Costa Coffee, Krispy Kreme, Red Lobster, Grand Cafe, Maestro, Longhorn Steakhouse and Chicken Tikka.

    It operates in 20 markets and boasts a payroll of 60,000. Besides the Middle East, the company has KFC and Pizza Hut stores in Kazakhstan and KFC stores in Morocco.

    “This collaboration represents Luckin Coffee’s first step toward bringing its leading products from China to the world,” said Luckin Coffee founder and CEO Jenny Qian Zhiya in a statement.

    Earlier this month, the hitherto coffee-focused company announced it would launch a tea brand, Xiaolu.

  • Starbucks China launches world-first Starbucks Now store

    Starbucks China launches world-first Starbucks Now store

    Starbucks China has opened its first Starbucks Now store – an express retail experience that integrates Starbucks physical and digital customer touch points.

    Centered in Beijing’s financial district, the Starbucks Now store is the company’s first express-retail format location. The service combines the signature Starbucks cafe environment with mobile order and pay and Starbucks Delivers customer experiences.

    “The Starbucks Now store is a testament to our unwavering commitment to delivering innovative customer experiences through new retail formats,” said Starbucks China Retail president and COO Leo Tsoi. “This new retail format and design approach provides us with a platform to offer customers a fast and convenient retail experience to suit their on-the-go lifestyle.”

    Customers entering the store are greeted by a Starbucks barista at an elevated concierge counter to assist with ordering or order pickup. They can choose from a menu of handcrafted beverage options tailored for the on-the-go customer along with an assortment of popular food items. Limited seating is available for customers who choose to stay and relax with their favorite food and beverages in the store.

    For delivery riders, a dedicated area for Starbucks Delivers orders enables fast pickup supported by baristas. Fulfilled Starbucks Now and Starbucks Delivers online orders will be placed in a secure in-wall system with a designated pickup portal associated with each order.

    The store will also have the ability to serve as a centralised dispatch centre for delivery orders within a certain radius, so Starbucks baristas at neighbouring cafes can focus on delivering service to in-store customers at those locations. During peak times, Starbucks Delivers beverage orders will be prepared by baristas from a central kitchen that is part of the Starbucks Now store.

    The company plans to open new Starbucks Now stores across high-traffic areas including business and transportation hubs as well as to new cities in China.

  • Saha Group set to open the first unmanned stores in Thailand

    Saha Group set to open the first unmanned stores in Thailand

    Consumer goods retailer Saha will launch its first unmanned stores in Thailand within three months.

    The move is an attempt to reorient the firm’s business strategy towards a more contemporary model, relying on recent technologies to win a younger target demographic.

    “It’s a must,” said group chairman Boonsithi Chokwatana. “We still need to invest more in order to respond to the new demand of new generations.”

    Saha’s first 100sqm unmanned store “His & Her”, operated by the firm’s retail arm ICC International, will offer close to 300 items from instant noodles to branded clothes. It draws on facial recognition, QR code reading and radio frequency identification technologies invested in by the firm to the tune of some THB10 million baht (US$330,000). The store will also feature multiple payment systems.

    The firm is expected to invest a further THB50 million ($1.62 million) on new servers, applications and big data systems in order to profit from a closer analysis of customer habits.

    “We plan to debut the unmanned store by October,” said VP of ICC’s information & technology division Surat Wong, adding that the company intends to expand further by next year following an evaluation of initial sales results.

    Earnings of around THB760,000 ($24,600) per month are expected from the store, just 5 per cent lower than the average monthly sales of its existing manned stores.

  • Panerai reopens Macau Galaxy boutique

    Panerai reopens Macau Galaxy boutique

    Italian high-end watchmaker Panerai has opened its renewed Galaxy boutique in Macau.

    The 42sqm store joins the existing locations in Wynn Macau and Wynn Palace and is located at the Galaxy Macau resort on Cotai Strip, where the most prestigious local hotels and entertainment areas are based.

    The concept of the design and materials used for the Panerai area reflects its Italian tradition with an underwater theme. Panerai supplied the Italian Navy with precision instruments for many decades, in particular its specialist diving corps.

    Panerai now has 87 boutiques throughout the world, three of which are in Macau.

  • Michael Kors launches on Tmall Luxury Pavilion

    Michael Kors launches on Tmall Luxury Pavilion

    US fashion brand Michael Kors is to launch a digital flagship store on Alibaba’s Tmall and the Tmall Luxury Pavilion.

    The launch marks Michael Kors’ first e-commerce channel in China, apart from its own site, offering consumers the full line of clothing sold offline, as well as a selection of handbags and footwear. The brand said Tmall would be its main destination for debuting products in China, including new items that will be exclusive to the platform – not sold anywhere else in the world.

    John D Idol, chairman and CEO of Capri Holdings, the parent of Michael Kors, Versace and Jimmy Choo, said consumers are becoming more digitally engaged with luxury shopping in China and Tmall Luxury Pavilion is the perfect venue for the Michael Kors brand to communicate its vision.”

    The label will hold a series of events in the coming months, including during New York Fashion Week in September, to celebrate the flagship’s grand opening. On Chinese Valentine’s Day, on August 7, Michael Kors will launch a capsule collection featuring graffiti-inspired clothing, handbags, footwear, jewellery and wristwatches, samples of which are pictured below

    “Michael Kors is an iconic, beloved brand and we are delighted to partner with it as it looks to accelerate its momentum in the Chinese market. This collaboration will bring both exciting products and elevated shopping experiences to the more than 700 million Chinese consumers on our platforms,” said Jiang Fan, president of Taobao and Tmall.

    Launched in 2017, Tmall Luxury Pavilion now offers more than 115 brands, ranging from apparel and beauty items to watches and luxury cars, including Chanel, Bottega Veneta, Valentino, Burberry, Tod’s, Versace, Stella McCartney, Moschino, Gentle Monster, Giuseppe Zanotti, MCM, Maserati, and LVMH-owned Rimowa, Guerlain, Givenchy, Tag Heuer and Zenith.

    Tmall wants to double that number by the end of next March.

  • Daiso launches its first Threeppy shop in Singapore

    Daiso launches its first Threeppy shop in Singapore

    Japanese discount retailer Daiso will launch its Threeppy store at Funan mall on Sunday.

    Japanese discount retailer Daiso will launch its Threeppy retail store at Funan mall on Sunday (July 14).

    Known as the ‘premium’ version of Daiso, the first Threeppy outlet in Singapore and Southeast Asia will offer kitchenware, household goods, and stuffed toys, among other items, with prices starting at US$5.80

    The new brand is hoping to attract family shoppers in Singapore with women in their 20s to 40s their main target.

    Daiso currently operates 22 Threeppy shops in Japan, and plans to add 30 stores every year.

  • Crimson Cup opens fourth cafe in Dhaka, Bangladesh

    Crimson Cup opens fourth cafe in Dhaka, Bangladesh

    US coffee roaster Crimson Cup Coffee & Tea has opened its fourth international coffee shop in Dhaka, Bangladesh.

    The new Rangs Fortune Square venue joins Crimson Cup Coffee Houses in the Banani and Dhanmondi neighborhoods.

    “Dhanmondi is a huge residential area with a multicultural population,” said MD Mohaimin Mostafa, “and our existing shop in Dhanmondi 27 was not sufficient to keep up with demand. Our second outlet in Dhanmondi makes it much easier for customers to reach us.”

    The brand features a brew bar where baristas hand-pour craft coffees discovered during Crimson Cup’s sourcing trips all over the world.

    After opening four coffee houses since 2015, the Crimson Cup Bangladesh team is continuing its plans for expansion. Managers are looking for locations in Sylhet and Chittagong as well as the resort city of Cox Bazar. They are also exploring development opportunities in India, Nepal and Thailand.

  • Luckin Coffee to launch tea brand Xiaolu

    Luckin Coffee to launch tea brand Xiaolu

    Luckin Coffee, the Chinese cafe startup that has directly taken on Starbucks in the territory, is moving into the takeaway tea market with its new Xiaolu brand.

    “Coffee and tea are the two most popular drinks in the office,” said Luckin VP Jinyi Guo. “However, there are currently few renowned brands of milk tea in China, the quality of franchise stores is inferior, and supply chain management is deficient.”

    The new brand, launched this week, is targeting young Chinese white-collar workers and offers cheese foam tea, fresh tea and milk tea, among others.

    “We want to transform the tea series from traditional tea drinks into creative ones and we hope people drink it in the offices instead of streets,” said the brand’s chief marketing officer Fei Yang.

    Luckin completed its New York IPO this May, raising US$561 million.

  • Don Quijote Hong Kong opens first store

    Don Quijote Hong Kong opens first store

    Don Quijote Hong Kong has opened its first store, in Mira Mall at Tsim Sha Tsui.

    The Japanese bargain retailer will sell a full range of discount merchandise as in Japan, as well as ready-to-eat meals and Japanese specialty products.

    Regional operator Pan Pacific International Holdings, which has three stores in Singapore and also plans to make its Thai debut in Bangkok this year, has leased a 15,000sqft space at the mall. The store is the sixth in its regional network, which also trade under the Don Don Donki brand. It has operated in Singapore since 2017, and has close to 40 stores in the US.

    The company is hoping to target Mainland Chinese tourists with its distinctively Japanese product range.

    “Don Quijote’s Tsim Sha Tsui location can attract mainland tourists who travel via the high-speed rail and mega bridge,” said senior director and head of retail services at Knight Frank Helen Mak. “Instead of shopping for luxury items, these same-day visitors usually spend money on cosmetics, health care items and food, products that are most celebrated at [Don Quijote].”

    Besides its general merchandise and fresh food offer, the Don Quijote Hong Kong store features a cafe.