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Tag: Thai Airways

  • Thai Airways revamps Royal Orchid Plus frequent flyer program

    Thai Airways revamps Royal Orchid Plus frequent flyer program

    Thai Airways is making significant changes to its Royal Orchid Plus frequent flyer program from October 1 2019, affecting how miles are both earned and redeemed on Thai Airways and Star Alliance flights across the globe.

    On the one hand, business class and first class passengers travelling with Thai Airways stand to earn more miles from the same flights – as do Silver, Gold and Platinum Royal Orchid Plus members – but in turn, the number of miles needed to book a flight or secure an upgrade is increasing dramatically: more than doubled in some cases.

    Here’s an outline of what’s changing, and how it affects you, the traveller.

    Earn extra Royal Orchid Plus miles on first class, business class travel

    Passengers travelling with Thai Airways on all paid first class fares, some business class tickets and the highest-priced flexible economy fares will earn more miles when they fly from October 1.

    Of the fare types that will award more miles, here’s a look at today’s earn rate – given as a percentage of the number of actual miles flown in the sky – compared to the earn rate coming into place for flights taken on and from October 1:

    Class of service
    Fare letter
    Today’s earn rate
    Earn from October 1
    First class
    F 150% 250%
    First class
    A, P 150% 200%
    Business class
    C, D 125% 150%
    Flexible economy
    Y, B 100% 110%

    For example, a non-stop flight from Sydney to Bangkok measures up at 4,679 miles, which today would provide first class travellers booked onto an ‘F’ fare approximately 7,018 Royal Orchid Plus miles at the 150% rate, being the distance flown (4,679 miles) multiplied by the 150% earning rate.

    Fast forward to October, and that same one-way journey would instead generate a higher 11,697 miles, when the earning rate climbs from 150% to 250% on the same fares.

    All other fare types, including J- and Z-class business class tickets, will continue earning miles at the same rate as today.

    Silver, Gold and Platinum Royal Orchid Plus status gets easier to earn

    Thai Airways uses ‘qualifying miles’ to determine which travellers have earned Silver, Gold and Platinum status in Royal Orchid Plus: and as travellers earn ‘qualifying miles’ at the same rate as spendable miles above, passengers booked on those higher-end fare types will reach the lofty heights of status faster than before.

    For instance, Royal Orchid Plus Silver status – equivalent to Star Alliance Silver – is awarded after earning 10,000 qualifying miles in a rolling 12-month period, or 15,000 qualifying miles over a rolling 24-month time frame.

    Using the same example above, that would be achievable with a single first class flight from Sydney to Bangkok, while the airline’s Royal Orchid Plus Gold level (Star Alliance Gold) would be unlocked after a single return first class flight from Sydney to London via Bangkok with Thai Airways.

    Royal Orchid Plus Platinum – a level that provides access to Thai Airways’ first class lounge in Bangkok regardless of fare type, complimentary flight upgrades and more – would also be achievable from two return treks between Sydney and London, flying first class (F class) on one trip and business class (C or D class) on the other.

    It’s not that the requirements for reaching Silver, Gold and Platinum status are being lowered, of course: it’s simply that the airline’s highest-priced fare types will earn more qualifying miles from October, being the Thai equivalent to status credits, which brings these memberships within easier reach of passengers booking those premium fare types.

    New ‘tier bonus’ for Royal Orchid Plus members on Thai Airways flights

    From October 1, Silver, Gold and Platinum Royal Orchid Plus cardholders will earn even more miles on Thai Airways flights, through the introduction of a ‘tier status bonus’.

    Silver members will earn 5% more miles, Gold members get 10% more miles and Platinum travellers will pocket 20% more miles, year-round.

    This bonus is calculated upon the full overall earning rate from each Thai Airways flight, making it highly rewarding for first and business class flyers, although the extra points awarded via this ‘tier bonus’ aren’t also counted as qualifying miles: merely, extra miles to be spent on flight bookings and upgrades.

    As an example, a return flight from Sydney to Bangkok clocks in at 9,358 miles flown, which would earn a base-level member 14,037 miles from October 1 when flying on a C or D business class fare, given the 150% earning rate applied to those fares.

    The tier bonus is then added on top, giving top-tier Platinum members a further 20% boost on that initial haul of 14,037 miles, for an all-out gain of 16,844 miles.

    More Royal Orchid Plus miles needed to book Thai Airways flights

    Currently, the number of miles needed to book a Thai Airways flight differs, depending on whether you’re making a one-way reservation or flying return, with return-trip points bookings presenting the best value, requiring fewer points than booking the journey as two one-way flights.

    However, that pricing difference is being removed as part of these changes – the cost of a return flight to become twice as many miles as a one-way ticket – with the overall number of miles needed also being amended, for new bookings made from October 1 2019.

    For passengers taking return trips, here’s how that plays out across a range of routes, including flights from Australia (Sydney, Melbourne, Brisbane and Perth) to Bangkok and beyond:

    Route, flying return
    First class *
    Business class
    Economy class
    SYD/MEL/BNE-Bangkok (today)
    150,000 miles 98,000 miles 55,000 miles
    SYD/MEL/BNE-Bangkok (1/10-)
    180,000 miles (+20%) 130,000 miles (+33%) 55,000 miles (no change)
    Perth-Bangkok (today)
    N/A 75,000 miles 45,000 miles
    Perth-Bangkok (1/10-)
    N/A 130,000 miles (+73%) 55,000 miles (+22%)
    Australia-Bangkok-Europe (today)
    230,000 miles 170,000 miles 90,000 miles
    Australia-Bangkok-Europe (1/10-)
    450,000 miles (+96%) 350,000 (+105%) 160,000 miles (+78%)
    Bangkok-Europe (today)
    185,000 miles 130,000 miles 70,000 miles
    Bangkok-Europe (1/10-)
    250,000 miles (+35%) 180,000 miles (+38%) 85,000 miles (+21%)

    * On Australian routes, first class only available to/from Sydney.

    Curiously, Thai’s new Royal Orchid Plus reward pricing makes it more attractive to plan a stopover in Bangkok than to merely connect through the airport, booking the Australia-Bangkok and Bangkok-Europe legs on separate tickets.

    For example, book a return business class trip from Australia to Europe after October 1 and you’d part with 350,000 Royal Orchid Plus miles – but book a return business trip between Australia and Bangkok (130,000 miles), and separately, a return business class trip between Bangkok and Europe (180,000 miles) and you’d pay only 310,000 miles overall: an easy saving of 40,000 miles, by booking your flights across two reservations instead of one.

    This works best when you’re genuinely breaking the journey in Bangkok, and shouldn’t be used for tight flight connections when you don’t plan to leave the airport, as the airline may not be able to check your bags all the way through, and if the first flight of your journey is delayed, you may not be ‘protected’ should you miss an onward flight, as would be the case when all flights are on a single ticket.

    Notably, the number of miles needed to fly solely between Perth and Bangkok also comes into line with the rates from Sydney, Melbourne and Brisbane as part of these changes.

    Booking Star Alliance flights also requires more miles

    Similarly for passengers using Royal Orchid Plus miles to book flights with Thai Airways’ Star Alliance partners, the number of miles needed is increasing across the board, with some flights requiring more than twice as many miles to book from October 1 as are needed today.

    While the changes impact travel in all classes, here’s how the increases shape up on a range of popular routes for passengers booking business class, based on a return trip for one person:

    From Australia to (return) Business class (today) Business class (1/10-) Increase in miles
    NZ, Fiji, Samoa, Tahiti, Vanuatu
    50,000 100,000 50,000 miles (+100%)
    China – Beijing
    150,000 210,000 60,000 miles (+40%)
    China – Shanghai 150,000 190,000 40,000 miles (+27%)
    India 127,000 210,000 83,000 miles (+65%)
    Japan, South Korea 150,000 210,000 60,000 miles (+40%)
    Canada, US mainland
    150,000 400,000 250,000 miles (+167%)
    Europe + Turkey
    170,000 350,000 180,000 miles (+106%)
    Middle East + Egypt
    140,000 210,000 70,000 miles (+50%)
    South America 175,000 400,000 225,000 miles (+129%)
    South Africa 180,000 350,000 170,000 miles (+94%)

    Travellers jetting from Australia to the United States and Canada are hardest-hit, requiring an extra 250,000 miles per return business class trip over and above today’s rates, meaning you’ll need a staggering 400,000 frequent flyer points to book a single return business class ticket, even on non-stop flights with the likes of Air Canada and United Airlines direct from Australia.

    Interestingly, the table above also mirrors how many miles will be needed to book Thai Airways international connecting flights from October 1 – 350,000 miles for return business class to Europe, for example – so there’s no difference in price whether you choose to fly with Thai Airways or a Star Alliance airline on these tickets, except when flying Thai Airways through Bangkok and breaking the journey, as previously described.

    Star Alliance round-the-world tickets also hiked

    Currently, you can fly round-the-world with Thai Airways and its Star Alliance partners for 480,000 Royal Orchid Plus miles in first class; 340,000 miles in business class or 220,000 miles in economy: but come October 1, those rates also jump astronomically.

    From that date, a round-the-world first class ticket will set you back a whopping 950,000 miles – almost twice as many miles as are needed today – while business class also climbs to 725,000 miles, more than double today’s rates.

    Booking an economy round-the-world ticket is similarly increased to 350,000 miles.

    To put it another way, with 350,000 Royal Orchid Plus miles in your Thai Airways account today, you could comfortably circle the planet in business class: but make that same booking from October 1 and you’d be stuck back in economy, and paying even more miles for the privilege!

    More miles needed to upgrade Thai Airways, Star Alliance flights

    Passengers flying Thai Airways from Sydney to Bangkok on the most common J, C and D business class airfares can currently secure a coveted first class upgrade for 52,000 Royal Orchid Plus miles, pending availability: but from October 1, that climbs to 81,000 miles for the same one-way upgrade.

    On longer legs such as between Bangkok and London, or most other European cities where Thai Airways’ first class service is available, that same first upgrade increases from 58,000 miles today to 112,500 miles from October 1, being almost twice as many miles needed to upgrade the same one-way flight.

    Using Royal Orchid Plus miles to upgrade Star Alliance partner flights will also require more miles from October, with most business-to-first-class upgrades from Asia to Europe bumped from 80,000 to 115,000 miles, such as from Hong Kong to Frankfurt aboard Star Alliance member Lufthansa.

    Similar increases apply when upgrading from economy and premium economy to business class with Thai Airways, and from economy to business class with Star Alliance partners.

    For further information about these and other Royal Orchid Plus changes, visit the Thai Airways website.

  • Thai Airways taps Worldpay for payments innovation

    Thai Airways taps Worldpay for payments innovation

    Thai Airways International (THAI), the flagship carrier airline of Thailand, has selected Worldpay, Inc. (NYSE: WP; LSE: WPY) as its international payments partner, as it targets overseas growth. To support its sustainable growth strategy, THAI needed an experienced partner to help it manage the complexities of cross-border payments and optimise the online booking journey across both mobile and desktop.

    Worldpay, a leader in card and alternative payments with global coverage, was selected for its international reach and unrivalled experience in the airline industry. Worldpay works with 88 of the world’s biggest airlines and has more than 25 years of experience in the sector. Consumer preferences are changing: while flights have traditionally been booked using credit cards, alternative payment methods (APMs) are growing in popularity. With 28 percent of Thai consumers using bank transfers as their preferred method for shopping online, the ability to offer local payment options will allow companies to make the most of Southeast Asia’s second largest economy.

    Additionally, global mCommerce penetration is set to rise from 38 percent in 2018 to 49 percent in 2022, which suggests that mCommerce is on track to overtake desktop sales by 2023. To adapt to this shift, Worldpay will support THAI in widening its breadth of payment methods and transaction currencies to appeal to the changing purchasing patterns of customers. THAI will initially focus its payment optimisation efforts on Australia and Europe – two key markets for the company. In Australia, the carrier’s passenger traffic is growing by two percent year-over-year, while in Europe passenger traffic is growing at a rate of 2.5 percent each year.

    A range of APMs such as iDEAL, Trustly, SOFORT, and Giropay will be rolled out over the coming months to make it easier for European travellers to book online. The THAI payment team will then expand their initiatives to India, China, and the rest of Asia Pacific. Worldpay will also help THAI execute their commercial strategy through advanced data analytics capabilities, which provide rich insight into transaction approval rates and payment costs. This data will enable the airline to expedite new sales strategies and optimise their payments infrastructure with cross-border operations.

    Wiwat Piyawiroj, THAI Executive Vice President, Commercial comments: “Tourism is booming in Thailand, with a 7.7% increase in domestic flights year-over-year for our service. Yet the market is also incredibly competitive, so it is vital to ensure we can best service our customers and their needs. Thanks to Worldpay, we will be able to offer a variety of payment methods that caters to the tastes of travellers all over the world, making it easier for them to book the holidays they want. As we grow, Worldpay will be a vital strategic payments partner and key to our continued success.”

    Phil Pomford, general manager for Asia Pacific, Global Enterprise eCommerce at Worldpay, said: “With global passenger numbers on track to double over the next 20 years, and Thailand forecast to enter the top 10 aviation markets by 2030, it is a hugely exciting time for THAI. We are delighted to support our partner as they continue to grow. Travellers are continuously evolving the ways in which they buy flights, and airlines must keep pace to match these shifting patterns. The airline industry has never been more competitive, and we look forward to helping THAI capitalise upon the opportunities ahead.”

  • Airasia To Launch Colombo-Bangkok Direct Flights Soon

    Airasia To Launch Colombo-Bangkok Direct Flights Soon

    AirAsia will launch four-time weekly direct flights between Colombo and Bangkok from December 14, with a special promotional fare, an airline press release said. Operated by Thai AirAsia (flight code FD), this direct route to Bangkok in Thailand will be the airline group’s second connection from Colombo’s Bandaranaike International Airport which includes direct route to Kuala Lumpur, Malaysia (flight code AK).

    Santisuk Klongchaiya, Chief Executive Officer of Thai AirAsia said, “Sri Lanka has always been a promising destination for AirAsia as we have connected the country to a wider network via Kuala Lumpur for nearly a decade. To This time we are relaunching the flight from Colombo to Bangkok to provide the people of Sri Lanka with even greater connectivity that comes with attractive low fares to create more demand. We are strongly confident that our return to the market will stimulate travel appetite and demonstrate our commitment to generating more traffic to Sri Lanka to fuel tourism and economic growth for the country. Sri Lanka is such a hidden gem in South Asia with undiscovered potential. We therefore have high expectation for a healthy market reception for this new route.”

    Thai AirAsia operates the widest network in domestic Thailand and offers several international connections to other prominent cities in Asia. Travellers from Sri Lanka who wish to explore beyond Bangkok can enjoy a convenient Fly-Thru service with just a single-time baggage check-in from Colombo and make a brief transit in Bangkok to continue seamlessly to other destinations in Thailand and beyond. Sri Lankan travellers can take advantage of the convenient flight schedule that gives them more time to spend abroad by arriving in Bangkok in the early morning and depart in the evening.

  • Thai Airways extends partnership with WFS in France

    Thai Airways extends partnership with WFS in France

    Thai Airways has extended its long-standing cargo handling contract with Worldwide Flight Services (WFS) in France.

    The new agreement covers cargo, mail and express handling at airports across France and extends the business relationship between the two companies to 35 years.

    WFS will also provide cargo security services and trucking operations between regional airports and Paris CDG for the south east Asia carrier.

    In addition to handling cargo carried onboard the airline’s daily Airbus A380 flights between Paris and Bangkok, WFS will also provide offline handling at a further 12 airports in France; Orly, Lyon, Marseille, Bordeaux, Nantes, Lille, Toulouse, Strasbourg, Mulhouse, Nice,  Montpellier and Rennes.

  • AEON and Thai Airways brings you to experience  “Wonderful Autumn in Japan”

    AEON and Thai Airways brings you to experience “Wonderful Autumn in Japan”

    AEON Thana Sinsap (Thailand) Public Company Limited together with Thai Airways International Public Company Limited launched the “Wonderful Autumn in Japan” campaign to offer privileges for AEON Royal Orchid Plus World Mastercard and AEON Royal Orchid Plus Platinum cardholders, 10 prizes of Japan tour package with 2 seats of Thai Airways tickets worth over 2 million Baht. Get a chance to experience a miracle nature of colorful Fall and Autumn in Japan when spending every 1,000 Baht with AEON credit card and receive 10 chances for every 1,000 points redeemed into mileage points, or by spending 1,000 Baht per sales slip at Thai Airways Sales Office

    Additional special promotion for AEON credit card top spenders at Thai Airways Sales Office or online will get a chance to win a premium Japan tour package, 2 business class tickets from Thai Airways. This promo will be active until 31 August 2018.

  • AEON and Thai Airways launches “AEON Royal Orchid Plus World Mastercard” Offering Exclusive World Class Travel Experiences

    AEON and Thai Airways launches “AEON Royal Orchid Plus World Mastercard” Offering Exclusive World Class Travel Experiences

    Recently, Mr.Kiyoyasu Asanuma (Middle), Managing Director of AEON Thana Sinsap (Thailand) Public Company Limited and Mrs.Priyasiri Juathes (2nd from left), Vice President of Product and Guest Experience Department of Thai Airways International Public Company Limited together with Mr.Donald Ong (2nd from right), Country Manager Thailand and Myanmar, Mastercard launched, “AEON Royal Orchid Plus World Mastercard” with the concept of ‘Enjoy the Traveling Freedom’ offering the ultimate travel experiences and superior benefits for both business people and jetsetters. For every 15 baht spend in foreign currency, card member will earn 1 AEON Royal Orchid Plus Reward Point. Card member will also earn cash back for up to 36,000 baht per year from spending in both Thailand and oversea. Moreover, they will get 50% cash back when purchasing a second Thai Airways Business Class Air ticket by using AEON Royal Orchid World Mastercard.

  • AEON and Thai Airways launches “AEON Royal Orchid Plus World Mastercard”

    AEON and Thai Airways launches “AEON Royal Orchid Plus World Mastercard”

    AEON, in cooperation with Thai Airways, launches “AEON Royal Orchid Plus World Mastercard” with the concept of ‘Enjoy the World of Travelling Freedom’, offering the ultimate in travel experiences and superior customer benefits for both business people and jetsetters. It’s estimated there will be more than 5,000 new AEON cardholders this year.

    Mr. Kiyoyasu Asanuma, Managing Director of AEON Thana Sinsap (Thailand) Public Company Limited said: “AEON has always developed products and offered privilege benefits that focus on customer satisfaction and expand on our premium customer base. By focusing on our customers with a proactive strategy that benefits activities, such as spending and travelling, we can offer our premium customers experiences that truly benefit their lives.

    Taking a step further in AEON’s expansion into the premium market is its cooperation with leading partners, THAI Airways and Mastercard. “AEON Royal Orchid Plus World Mastercard” under the concept ‘limitless travel opportunities’, is part of a new generation of credit cards that double as a personal assistant in creating a trip. It aims to fulfill the needs of target groups with an income of 70,000 baht per month or above, providing value and benefits that compliment their premium lifestyles.

    AEON Royal Orchid Plus World Mastercard enables cardholders to travel around the world with exclusive privileges. For every 15 baht spent in foreign currency they’ll earn 1 AEON Royal Orchid Plus Reward Point. When spending in foreign currency, premium customers are eligible to earn cash-back of up to 36,000 baht per year on global spending. Moreover, when purchasing a second Thai Airways Business Class ticket, they’ll be eligible for 50 percent cash-back as well as access to the Royal Orchid Lounge at Suvarnabhumi Airport and a Lounge Key to 850 leading airports around the world.

    Additionally, customers can enjoy exclusive privileges with AEON Personal Assistant, a 24-hour worldwide concierge that will ensure that all requirements of cardholders are provided professionally and personally, anywhere, anytime. Furthermore, this also includes travel accident insurance coverage of up to 31 million baht, as well as compensation for any lost wallet and the items inside; or any damage incurred from online shopping through the Wallet Protection Insurance and Mastercard E-Commerce Protection plan.

    In celebration of the AEON Royal Orchid Plus World Mastercard launch, customers spending with the AEON Royal Orchid Plus World Mastercard within 30 days of activating the card will receive 2,000 bonus miles from Thai Airways. Additionally, customers can earn 15,000 miles or receive up to 50 percent discount when purchasing an iPhone X (256 GB) if they spend with AEON Royal Orchid Plus World Mastercard within 60 days of activation under company terms and condition. This offer is valid from today until 31 July, 2018.

     

  • Thai Airways ban obese flyers and young kids from business class on new Dreamliner

    Thai Airways ban obese flyers and young kids from business class on new Dreamliner

    The ban was explained on Friday by the airline’s director of security and flight standard division, Flight Lieutenant Pratthana Pattanasirim. Thai Airways received two new 787-9 Dreamliners in September, which included brand new Zodiac Cirrus seats for their Royal Silk business class in a more spacious 1-2-1 configuration.

    The seats convert to a fully flat bed and allow privacy and direct aisle access.

    In accordance with the US Federal Aviation Administration, the seats have been installed with new airbag systems and safety belts, which cannot accommodate passengers with a girth wider than 56 inches (142.24 centimetres).

    This also rules out parents flying with young children seated on their laps, who will now be forced to fly cattle class on the Bangkok to Auckland and Taipei routes the new Dreamliners operate.

    The new Boeing 787-9 planes were introduced to bring the most technologically advanced aircraft  to its fleet for passenger comfort, and to open up opportunities to fly new long distance, non-stop routes to destinations such as North America.

    This is in addition to their existing fleet of Boeing 787-8s (slightly smaller than the 787-9s) and Airbus A350s (a direct competitor to Boeing’s Dreamliner) – which operate on flight routes to Europe, Melbourne and Singapore.

    Of course, this is not the first time international airlines have sidelined overweight passengers.

    In 2013, Samoa Air was the world’s first airline to charge passengers according to their weight. The now defunct airline asked passengers for one Samoan tala –around 55 cents – for each kilo that they were bringing aboard (including luggage). Samoa has one of the highest rates of obesity in the world, with nearly three quarters of its adult population considered obese.

    Hawaiian Airlines also introduced a new policy for those flying to or from Pago Pago, American Samoa’s capital, whereby passengers were no longer allowed to choose their seats online and were subject to weighing before boarding, so that the airline could redistribute weight in its cabins accordingly.

    The enforced weigh-in was made after the airline discovered their fuel burn on Pago Pago flights were consistently much higher than projected, indicating their estimated weight for the flight route was inaccurate.

    In late 2017, Finnair began weighing their boarding passengers as they believed the average weight estimates from the European Aviation Safety Agency (EASA) – a report compiled nine years ago – were off.

    The EASA estimates the average male weighs 84.6 kilograms, and the average female 66.5 kilograms. Yet average weights for the Finnish population tend to be slightly higher at 85 kilograms for males and 70 kilograms for females.

    So Finnair set about conducting its own report, surveying 2000 voluntary passengers to gain more current figures on passengers’ weight.

    To estimate how much fuel is required for a flight, airlines must know the weight its aircraft carries.

    The heavier the plane, the more expensive the flight, but safety is an important factor too as planes have a maximum take-off weight.

    The new seats in business have been installed with new airbag systems and safety belts, which cannot accommodate passengers with a girth wider than 142.24 centimetres.

  • Thai AirAsia CEO buys back 36.3% of share in Thai Airways

    Thai AirAsia CEO buys back 36.3% of share in Thai Airways

    Thai AirAsia CEO Tassapon Bijleveld has bought back 36.3% of shares in Asia Aviation, a 55% shareholder of Thai AirAsia, at THB4.70 (USD0.14)/share, covering the purchase of around 1.761 billion shares from King Power Group chairman Vichai Srivaddhanaprabha and his family. The size of the transaction was around THB8.279 billion (USD252.3 million). Mr Srivaddhanaprabha and his family bought their stake in 2016 in a THB7.9 billion (at the time around USD225 million) transaction.

    Mr Tassapon, who previously held a 5% stake in AAV and has increased his stake after the transaction to 41.3%, said that he bought back the shares from the Srivaddhanaprabha family because of his love for the airline, which he has managed since its inception. He said the acquisition will allow him to better realise the airline’s vision and direction. “I assure all that the management team who has been running the airline from the very first day will continue to play a critical role in driving Thai AirAsia forward, along with the staff that have always been so dedicated in helping the airline becoming Thailand’s number one airline, which is reflected in our leading market share”, he said.

    He added: “Thai AirAsia will continue to invest in 2018 as planned, which will include amongst other things, the acquisition of seven aircraft. We estimate the number of passengers in 2018 to be around 22 million and we can achieve this by penetrating new markets in ASEAN, India and the People’s Republic of China”. In line with local stock exchange regulations, Mr Tassapon will submit a Mandatory Tender Offer on 08-Jan-2018 to purchase the remaining shares in the market (approximately 58.7%) at THB4.70/share.

  • Siam group launched “Thai Airways Royal Orchid Plus Members” campaign

    Siam group launched “Thai Airways Royal Orchid Plus Members” campaign

    Siam Paragon, Siam Center, and Siam Discovery, Bangkok’s three major shopping destinations, have introduced the “Thai Airways Royal Orchid Plus members”, a special campaign starting from now until June 30, 2018 to fulfill traveling experience for tourists with  special privilege for Royal Orchid Plus members.

    Tourists who are members of Royal Orchid Plus will get a complimentary PANBURI Indochine scent mini gift set, and VIZ Titanium membership card by simply presenting your  Royal Orchid Plus membership card and Thai Airways boarding pass at Tourist Lounge, G Floor, Siam Paragon.

    Additionally, for Royal Orchid Plus Platinum members will enjoy receiving a complimentary M Card Lounge access when spending over 20,000 THB, and Jamie’s Italian voucher, as well as Siam Discovery Open Space discount voucher worth 500 THB.

    Moreover, for tourists traveling from Moscow, Tehran, or Dubai from today until December 2017 will receive a complimentary PANBURI massage-on-the go kit.

    Come to join us with ultimate shopping and travelling experience under the campaign “Thai Airways Royal Orchid Plus Members” at Siam Paragon, Siam Center, and Siam Discovery from today to June 30, 2018.

  • AEON Offers Free Thai Airways Tickets To Japan,  Along With Other Promotions

    AEON Offers Free Thai Airways Tickets To Japan, Along With Other Promotions

    AEON Thana Sinsap (Thailand) Public Company Limited is set to offer its Bangkok customers a variety of promotions at the 17th Money Expo Bangkok, on May 11-14 at Impact Muang Thong Thani, 2-3 Challenger Hall, Booth B1. Aeon will be on hand to provide products and information on a variety of financial services, including loans; Your Cash loans; cash advance via Aeon credit card; Honda motorcycle installment plans, with 0% interest rate for 6 months or 0.89% interest for 48 months; gold installment loan with 0% interest rate for 6 months, or 0.89% interest for 9, 12 months; redeem AEON Happy Rewards from accumulated points, AEON member applications; and AEON insurance service.

    In addition, AEON customers who has the financial transaction that meet AEON’s conditions will also be in for a chance to win two premium Thai Airways tickets from Bangkok to Japan (Narita), economy class valued at 50,000 baht; a 1 baht gold necklace valued at 20,770 baht; Big C gift voucher valued at 2,000 baht, and much more.

    There will also be performances from famous singers on all three days during May 12-14, including Tom Room 39 (Durian Mask), Rit Rueangrit (The Star), and Kong Saharath.

  • Thai airlines raise domestic fares

    Thai airlines raise domestic fares

    Thailand’s low-cost airlines are increasing fares on domestic routes in a respond to a massive increase in excise tax on jet fuel that came into effect last week. The government increased the fuel tax on all domestic flights from 20 satang to THB4  per litre, claiming it was overdue, while bringing the tax more inline with the THB6 a litre tax on diesel fuel.

    Nok Air, Thai Lion Air and Thai AirAsia issued statements, Tuesday, saying they would raise fares on domestic routes to reflect the “real cost increase by THB150 per sector”. It will increase roundtrip fares by THB300.

    This additional cost will be included in all fares posted on Nok Air’s website as of 6 February 2017 onwards, the statement read.

    Thai AirAsia and Thai Lion Air announced the same increase, effective 1 February (Air Asia) and 6 February (Lion Air).

    Bangkok Airways announced later in the day  that it would increase fares by THB200 per sector, effective 8 February.

    Excise Department  director general, Somchai Poolsavasdi, said the increase should generate more than THB4 billion from domestic jet fuel consumption, which is expected to reach 1.2 billion litres a year.

    Excise tax on lubricants has also been raised, to THB5 a litre from zero previously, he said.

    He noted that land transport companies pay THB6 in excise tax on a litre of diesel fuel, while airlines have enjoyed a 20 satang tax (100 satang = THB1) for years. The  tax is not applied to international flights originating or transiting in Thailand.

    The department hiked the fuel tax to create fairer competition in business, he said. It was a reference to rail and bus transport that has suffered a mass migration to airline travel.

    Inter-city bus fares will be slightly more competitive when compared with airline fares after the THB150 is added to air fares. By 2016,  jet fuel costs had declined by 36% since 2014 and this allowed low-cost airlines to quote fares that were almost identical to long-distance bus fares (air-conditioned buses).

    While offering a token helping-hand to bus operators, the government’s other hand will snatch THB4 billion in taxes ultimately from travel consumers.  It is unlikely  to persuade travellers to return to long-distance bus transport noted as the second most dangerous form of transport after the infamous Toyota commuter van.

    Thai aviation has been rising rapidly in recent years powered by low-cost airlines at the expense of land transport. Jet fuel consumption, will exceeds 1 billion litres this year, the director general reported.

    Association of Domestic Travel advisor, Yutthachai Soonthronrattanavate, told Voice TV media that the tax increase would impact badly on domestic tourism.

    “As airlines increase fares to compensate, the burden falls squarely on the consumer’s’ shoulders,” he said.

    “The tax measure will hurt airlines operating domestic flights flying about one hour and using 8,000 to 9,000 litres per trip …it will increase an airline’s costs…in turn passengers will then have to spend more on flights.”

    In the past when fuel prices were high, airlines immediately passed part of the cost to consumers in the form of a “fuel surcharge.”   They eventually were forced to include the surcharge as part of the base fare rather than lumping it with service fees and taxes at the close of the transaction.

    Thailand’s Ministry of Tourism and Sports is counting on domestic tourism to boost earnings and share the benefits of tourism beyond the main gateways.  Low-cost airlines are the main driver allowing urban Thais to explore their country safely and at competitive prices.

    Government officials will argue there are alternatives such as rail and road transport, but the standard and safety of those alternatives lags far behind air travel.

    It would take a massive investment to upgrade rail transport to offer fast inter-city rail travel that could be considered  a credible alternative to low-cost airline travel. It’s decades away which means for most travellers  low-cost airlines continue to be the only choice to get around the country quickly and safely.

    In the TV interview, Yutthachai said the excise department should have staggered increases step by step to give airlines a chance to adjust while cushioning the impact on consumers.

  • AEON in collaboration with Thai Airways launch “Journey of Happiness”

    AEON in collaboration with Thai Airways launch “Journey of Happiness”

    AEON Thana Sinsap (Thailand) Public Company Limited together with Thai Airways International Public Company Limited launched “Journey of Happiness with Thai Airways 2017” campaign to offer privileges from AEON, Thai Airways and JCB partners such as special airfares from Thai Airways, great deals on tour packages from H.I.S and other special privileges from JCB partners to attendants. In addition, AEON Royal Orchid Plus Platinum cardholders, as well as other AEON credit cardholders, will be eligible for a credit refund of up to 10,000 baht on purchases made via AEON credit cards during the event. The event starts from 27-29 January at Fashion Hall, 1st floor, Siam Paragon.

  • Gazpromneft-Aero starts refuelling Thai Airways in Moscow under long-term contract

    Gazpromneft-Aero starts refuelling Thai Airways in Moscow under long-term contract

    Gazpromneft-Aero, the operator of Gazprom Neft’s aviation refuelling business, has entered into a new contract for refuelling scheduled flights of the Thai national carrier, Thai Airways, at Moscow Domodedovo Airport. Gazpromneft-Aero will supply aviation fuel for four weekly Thai Airways flights from Moscow to Bangkok. Total refuelling volumes will exceed 18,000 tonnes per year.

    Refuelling of the Thai Airways fleet will be carried out under an existing long-term agreement between Gazpromneft-Aero and Thai oil company PTT Public Company Limited. The agreement on collaboration, signed in 2012, envisages the reciprocal use of those airports at which both companies operate. The agreement provides for the refuelling of Gazpromneft-Aero’s Russian clients at Thai airports as well as the servicing of PTT clients at airports at which Gazpromneft-Aero has a presence, throughout Russia and CIS.

    Gazpromneft-Aero Director General Vladimir Egorov commented: “Gazpromneft-Aero is keen to develop partnerships with national aviation fuel suppliers throughout countries with high volumes of tourist traffic. Together with PTT we have put in place the most convenient and reliable refuelling processes possible for Russian and foreign airlines throughout those airports at which both companies operate. This new contract with Thai Airways demonstrates our partners’ confidence and the strengthening of our company’s position in the global aviation fuel supply market. The Thai national carrier’s flights from Moscow will provide our tourists with additional opportunities for connecting flights via Bangkok to resorts in Thailand, Malaysia, Philippines and Australia. We plan to further expand cooperation with Thai Airways, in the future.”

    Mr Songpon Thepnumsommanus, Vice President PTT, Aviation and Marine Marketing Department, added: “In working with Gazpromneft-Aero we have expanded our western market in aviation fuels. PTT is completely satisfied with Gazprom Neft’s international service standards in supplying aviation fuel for Thai Airways aircraft at Domodedovo. This agreement establishes a firm basis for further joint projects and initiatives.”

    Gazpromneft-Aero is a subsidiary of Gazprom Neft. The company has been providing aircraft refuelling services and selling aviation fuel at airports since January 1, 2008. Since December 2008, Gazpromneft-Aero has been a strategic partner of the International Air Transport Association (IATA) in the field of aviation fuel supply. Gazpromneft-Aero is the leading aviation fuel supplier on the Russian market in terms of its retail sales. The company’s operational activities are fully compliant with the highest safety standards in fuelling operations — “Green”.

  • Thai Airways International Shares Take A Dive Last Week

    Thai Airways International Shares Take A Dive Last Week

    The President of Thai Airways Charamporn Jotikasthira has told reporters that the full-year target of 180 billion baht is unlikely to be achievable.

    A report posted with regard Thailand’s crackdown on China’s so-called zero-dollar tours has led to a sharp decline in Chinese tourists. These tours were offered below cost, with operators making big profits through kickbacks from affiliated souvenir shops and service providers from which travelers were forced to buy at inflated prices.

    Thai Airways revenue from Chinese passengers has dropped by 25% over the past several months because of this crackdown.

    There are obviously other factors involved as Charamporn also said many economizing steps have not yet been fully implemented, suggesting that the full-year cost-cutting target may also be missed.