Retail News CRM

Author: Mei Ling Tan

  • Exquisite Vietnamese Desserts Delight Guests at Exclusive UK Royal Navy Reception

    Exquisite Vietnamese Desserts Delight Guests at Exclusive UK Royal Navy Reception

    During the recent reception for the UK Royal Navy ship HMS Richmond in Ho Chi Minh City, a delightful culinary showcase turned heads as international guests were introduced to the refreshing flavors of Vinamilk’s ice cream, yogurt, and kombucha tea. The event, held on September 22, marked a celebratory moment for Vietnam and the United Kingdom as they commemorated 15 years of a strategic partnership focused on diplomatic, security, and defense cooperation.

    Heralding a Milestone for Vietnam-UK Relations

    The HMS Richmond, a multi-mission frigate, docked at Nha Rong Wharf as part of the U.K.-Vietnam Summer Festival 2025. Organized by the British Consulate General in Ho Chi Minh City, the festival welcomed the frigate while underscoring the importance of the anniversary in strengthening bilateral ties. Dignitaries from various embassies, local government officials, and leaders from British companies in Vietnam gathered to honor this pivotal relationship.

    A Taste of Vietnam’s Best

    As the sun set over the city, Vinamilk’s products took center stage, showcasing the rich tapestry of Vietnamese culinary heritage. Guests were particularly drawn to the gelato offerings, inspired by Italy’s classic treat. With their silky texture and bold flavors, Vinamilk’s gelato drew rave reviews; one visitor, Sam Wood, the Asia Pacific Director for Exports, noted, “This is the first time I’ve tasted Vinamilk gelato. It’s absolutely delicious and refreshing, especially on a night like this.”

    From Creamy Yogurt to Sparkling Kombucha

    Lieutenant Oliver Thomas from HMS Richmond expressed his admiration for Vinamilk’s Green Farm drinking yogurt, describing it as “very tasty, fresh, smooth, and creamy.” With a proprietary fermentation process incorporating six live European probiotics, the yogurt not only tantalized taste buds but also offered health benefits, marking it as a standout choice.

    The lively reception highlighted the “HAYDAY” kombucha, a handcrafted beverage fermented over six months from organic green tea leaves. Its fragrant aroma and tangy flavor established it as a refreshing favorite among health-conscious guests, creating engaging moments for connection among attendees.

    Mocktails that Spark Joy

    Even Vinamilk’s mocktails stole the show, with their vibrant tropical fruit juices artfully blended to highlight their natural flavors. Each sip left a beautiful impression, reminding visitors just how much flavor and creativity can flourish in the Vietnamese beverage scene.

    Connecting Through Flavor

    The event not only showcased the delights of Vinamilk, but served as a reminder of the increasingly vibrant cultural exchanges between Vietnam and the U.K. With tastes that celebrate culinary artistry, the reception seemed to assure that international connections are as essential as they are delicious. Who knew that yogurt could play matchmaker among nations?

    Questions & Answers

    What was the significance of the HMS Richmond’s visit to Ho Chi Minh City?
    The visit marked the 15th anniversary of the strategic partnership between Vietnam and the U.K., emphasizing diplomatic ties and cooperation in security and defense.

    What unique products did Vinamilk showcase at the event?
    Vinamilk showcased its gelato, Green Farm drinking yogurt, and “HAYDAY” kombucha, impressing guests with their quality and flavor.

    How did the guests respond to Vinamilk’s offerings?
    Guests were pleasantly surprised by the rich textures and flavors of the products, with many highlighting the refreshing nature of the gelato and the health benefits of the yogurt and kombucha.

  • Ooredoo Unveils Cutting-Edge Cybersecurity Solutions to Enhance Global Market Protection

    Ooredoo Unveils Cutting-Edge Cybersecurity Solutions to Enhance Global Market Protection

    Ooredoo Group is stepping up to tackle the multifaceted challenges of cybersecurity, launching advanced services across its varied markets in collaboration with Innovatix Systems, a software development powerhouse. This initiative aims to fortify customers’ digital assets by incorporating robust security measures from the very beginning, offering a proactive approach to counter the escalating threats in the cyber landscape.

    Seamless Security for the Digital Age

    Operating throughout the Middle East, North Africa, and Southeast Asia, Ooredoo has strategically partnered with Innovatix to provide continuous protection via a suite of critical security platforms. Their offering encompasses managed security services, a 24/7 security operations center (SOC), as well as sophisticated endpoint detection and response (EDR) and extended detection and response (XDR) solutions. Notably, these services promise flexibility through vendor-agnostic support, ensuring real-time monitoring and effective incident management.

    Leading the Charge in Cybersecurity

    Najib Khan, Group Chief Business Services Officer, emphasized the importance of synchronizing security with technological progress. “It is critical that security keeps pace with innovation. With Innovatix, we are extending world-class cybersecurity services to millions of users across multiple countries—multilingual, scalable, and localized—giving our customers the confidence to innovate securely,” he stated.

    A Fortress Against Digital Threats

    Innovatix’s Chief Executive, Ahmed Al Mannai, echoed this sentiment, noting that their combined capabilities allow them to deliver defense-grade cybersecurity solutions that adhere to the highest international standards while being tailored to local market needs. “Together with Ooredoo, we are ensuring that businesses and individuals can operate with confidence,” he added, underlining the importance of collaboration in the face of rising cyber vulnerabilities.

    The new services are already operational in Qatar, Tunisia, Kuwait, and the Maldives, with plans to expand further across Ooredoo’s operating territories by the end of 2025. Of note, the offering is available in Arabic, English, and French, cleverly ensuring consistency for users from Algeria to the Maldives without missing a beat.

    Ooredoo’s initiative underscores a commitment to delivering proactive, scalable, and market-responsive protection designed to keep pace with increasingly sophisticated cyber threats. As they say in the tech world, a good defense might just be the best offense—especially in a digital landscape as dynamic as today’s.

    Questions & Answers

    How does Ooredoo’s partnership with Innovatix enhance cybersecurity offerings?
    The collaboration allows Ooredoo to deliver comprehensive cybersecurity services that are multilingual, scalable, and localized, thereby meeting the unique needs of diverse markets.

    What specific cybersecurity services are included in Ooredoo’s new offering?
    The services include managed security services, a 24/7 security operations center, endpoint detection and response, and extended detection and response solutions.

    When does Ooredoo plan to roll out these services across all operating companies?
    Ooredoo aims to extend these advanced cybersecurity services across all its operating companies by the end of 2025.

  • Indosat Launches PaPeDa Initiative to Empower Women in Rural Communities

    Indosat Launches PaPeDa Initiative to Empower Women in Rural Communities

    Indosat Ooredoo Hutchison (Indosat) has unveiled a groundbreaking initiative under its women’s empowerment program, SheHacks, known as Pandu Perempuan Daerah (PaPeDa). This fresh endeavor aims to uplift women leaders within regional communities, enhancing their capacity to effect change with technology-driven solutions.

    Nurturing Women Leaders Through Structured Learning

    PaPeDa takes a multifaceted approach to mentorship, beginning with online sessions that set the stage for development. The top 15 participants then embark on a one-day in-person bootcamp, which is followed by months of online guidance while launching local pilot projects. This progressive structure equips women leaders with practical skills in planning, storytelling, and measuring impact—transforming them into capable facilitators of “mini SheHacks” within their communities.

    Collaboration with Key Partners

    The initiative is a collaboration with UN Women and Kumpul.id, who help identify and mentor promising women from regions often overlooked by development programs. Together, they focus on fostering community-centric solutions that can thrive amidst local challenges.

    Voices of Commitment

    Irsyad Sahroni, Indosat’s Director and Chief Human Resource Officer, emphasized the program’s vision. “Indosat’s commitment to empowering Indonesia extends beyond urban areas to reach regional communities. Through the PaPeDa initiative, we aim to ensure that women in regional areas have equal access to develop their potential,” he stated. Sahroni highlighted the importance of collaboration, declaring the initiative a critical step towards creating supportive environments for women leaders.

    Dwi Faiz, Head of Programme at UN Women Indonesia, echoed this sentiment, noting the private sector’s vital role in promoting gender equality. “Accelerating women’s leadership to drive impactful societal change is at the top of UN Women’s agenda. With PaPeDa, we hope to see more women emerge as catalysts for broader change,” she shared.

    From Ideas to Impact: The Selection Process

    Over two months, a rigorous selection process will identify eight outstanding participants based on their concepts, impact measurement capabilities, readiness to implement solutions, and performance during one-on-one mentor evaluations. The funnel process begins with 86 community women leaders, narrowing down through stages to the Top 30, Top 15, and finally the Top 8.

    In a dramatic final stage, these top women will present their ideas in a five-minute pitch, followed by a Q&A to field questions from evaluators. The chosen few will have the opportunity to participate in advanced programs in 2026, collaborating with the SheHacks team and partner organizations. They will also enhance their pitching skills, showcasing their mini pilot projects—after all, who doesn’t enjoy a little friendly competition?

    Certification and Community Impact

    The finalists will receive a PaPeDa Basic Certification, empowering them to independently organize mini SheHacks initiatives in their communities. “PaPeDa is only the first step for the participants. We believe that with the right preparation, women can become increasingly empowered and contribute to driving progress,” Sahroni concluded.

    Questions & Answers

    What is the primary goal of the PaPeDa initiative?
    The goal of the PaPeDa initiative is to empower women leaders in regional communities by providing them with mentorship and practical skills for implementing technology-driven solutions.

    Who are the key partners involved in the PaPeDa program?
    PaPeDa is a collaboration between Indosat, UN Women, and Kumpul.id, focusing on identifying and mentoring women with the potential to create community-centric solutions.

    How does the selection process for participants work?
    The selection process begins with 86 community women leaders, narrowing down through several stages to identify the Top 8 based on their project concepts, impact measurement ability, and performance during mentor evaluations.

  • Australian Beef Exports Surge Amid Us-china Trade Tensions: A Shift In Global Market Dynamics

    Australian Beef Exports Surge Amid Us-china Trade Tensions: A Shift In Global Market Dynamics

    The Australian beef industry has recently experienced a surge in exports to China, taking market share formerly held by the US. This shift has transpired in the wake of US President Donald Trump’s return to the White House and the ensuing trade tensions between the US and China. The shift of trade from the US to Australia has channelled hundreds of millions of dollars that were once funneled into the US cattle industry into Australian coffers.

    A Shift in Beef Trade

    US beef exports to China, which were valued at approximately A$182 million per month, experienced a significant decline when permits at several American meat facilities were allowed to expire by Beijing in March. This situation was further exacerbated by the trade war initiated by Trump. Other agricultural exports from the US to China have also taken a hit since Trump resumed power. The most notable among these is soybeans, with US farmers missing out on billions of dollars’ worth of exports in the current harvest season.

    In addition to these factors, US beef exports have generally been on a downward trend in recent years due to drought conditions shrinking the national cattle herd, leading to reduced production and record high prices. However, the slump in trade with China has been both more sudden and severe.

    According to Chinese trade data, the value of US beef exports to China dropped dramatically to just $12 million in July and $14 million in August, compared to $179 million and $189 million during the same period a year earlier.

    Australia’s Beef Boom

    Simultaneously, Australia has seen a surge in its beef exports to China. These shipments have soared from $212 million a month in the two years leading up to March to $335 million in July and $342 million in August. From April through August, US beef exports to China were valued at $587 million less than if trade had remained at the average levels from the previous two years. During this same period, Australian shipments were worth $474 million more.

    While Brazil, China’s largest beef supplier, has also increased its exports in recent months, Australia has reaped the most benefits due to its grain-fed beef, which most closely resembles US products.

    Matt Dalgleish, a meat and livestock analyst at Australian consultancy firm Episode 3, noted that this shift has been beneficial for Australia, helping to drive up cattle prices.

    The Future of Beef Trade

    Despite these changes, there is potential for US beef exports to rebound. Trade negotiations between Beijing and Washington could potentially end the current impasse, according to Joe Schuele, a spokesperson for the US Meat Export Federation.

    Even in the case of a trade agreement being reached, it could still take several years for the US to regain its former market share, according to Dalgleish. This is due in part to Australia’s beef production reaching an all-time high and its meat being significantly cheaper than that of the US.

    Adding another layer of complexity to the situation is an ongoing investigation by Beijing into beef imports, which could potentially result in trade restrictions to address a surplus of beef in China. The outcome of this investigation is expected to be released by November 26.

    Questions & Answers

    What caused the shift in beef exports from the US to Australia?
    This shift can be attributed to a combination of expired permits for American meat facilities, initiated trade war by President Donald Trump, and drought conditions in the US which led to reduced beef production.

    How has this shift impacted Australia’s economy?
    This shift has resulted in a boom for the Australian beef industry, driving up cattle prices and channeling hundreds of millions of dollars into the Australian economy.

    What could potentially alter the current state of beef trade?
    Potential changes in the beef trade could be prompted by the ongoing Beijing investigation into beef imports and the outcome of ongoing trade negotiations between the US and China.

  • Haigh’s Chocolates Unveils ‘best Of Australia’ Collection Inspired By Nation’s Distinctive Flavours

    Haigh’s Chocolates Unveils ‘best Of Australia’ Collection Inspired By Nation’s Distinctive Flavours

    Haigh’s Chocolates, a renowned confectionery brand, has recently unveiled a unique collection, the ‘Best of Australia’. This collection draws inspiration from the fascinating landscapes, breathtaking coastlines, and distinctive regional flavours that Australia is known for.

    Australian Essence Captured in Chocolates

    Peter Millard, the CEO of Haigh’s Chocolates, praises the creativity of the brand’s chocolatiers in curating this special collection. He says it effectively encapsulates the diverse and remarkable flavours of Australia.

    Unveiling the Collection

    The ‘Best of Australia’ collection is a gourmet assortment featuring:

    – Dark Cabernet Sauvignon Ganache: A white chocolate ganache, flavoured with Cabernet Sauvignon from Margaret River, enrobed in dark chocolate.
    – Milk Chardonnay Ganache: A milk chocolate ganache infused with Chardonnay from the Hunter Valley, cloaked in milk chocolate.
    – Milk Leatherwood Honey & Walnut Nougat: A nougat that uniquely combines Tasmanian Leatherwood Honey and Australian walnuts, coated in milk and white chocolate.
    – Dark Bush Spiced Almonds: South Australian almonds covered in dark chocolate that’s been infused with bush spices.
    – Australian Collection Box: A collection of nine milk and dark chocolates, perfectly paired with wines from regions such as the Hunter Valley, Margaret River, and McLaren Vale.

    Their offerings also include the Australian Single Origin Milk Chocolate Tablet, made from cocoa beans cultivated in the northernmost part of Queensland.

    Special Launch Collaboration

    In celebration of the collection’s launch, Haigh’s has collaborated with Robert Gordon Australia to create a custom pottery mug. The mug is beautifully painted in red ochre and comes filled with Haigh’s Milk Scorched Almonds. Hannah Gordon, director of Robert Gordon Australia, expressed her delight and honour at being able to contribute her family’s craftsmanship to the esteemed Haigh’s Chocolates.

    Availability

    The ‘Best of Australia’ collection will go on sale starting October 7. It will be available in Haigh’s Chocolates stores located in Adelaide, Melbourne, Sydney, and Canberra. Additionally, the collection will also be sold online for those who prefer e-shopping.

    Questions & Answers

    What inspired the ‘Best of Australia’ collection by Haigh’s Chocolates?

    The collection was inspired by Australia’s captivating landscapes, stunning coastlines, and unique regional flavours.

    What can we expect in the ‘Best of Australia’ collection?

    The collection includes a variety of chocolates such as Dark Cabernet Sauvignon Ganache, Milk Chardonnay Ganache, Milk Leatherwood Honey & Walnut Nougat, and Dark Bush Spiced Almonds. It also features an Australian Collection Box consisting of nine milk and dark chocolates.

    When and where will the ‘Best of Australia’ collection be available?

    The collection will be available from October 7 in Haigh’s Chocolates stores across Adelaide, Melbourne, Sydney, and Canberra. It will also be available for purchase online.

  • Cyberattack Paralyzes Production At Asahi Group: Operations And Timeline In Question

    Cyberattack Paralyzes Production At Asahi Group: Operations And Timeline In Question

    Asahi Group Holdings, a prominent Japanese beer and beverage corporation, has been unable to restart production at its domestic factories following a cyberattack, according to a company spokesperson. The timeline for resuming operations remains uncertain.

    Production Halted

    The company has a network of 30 manufacturing facilities throughout Japan, all engaged in the production of beer, beverages, and food products. Currently, the company is conducting a thorough investigation to determine if all of its plants have ceased production, the spokesperson revealed.

    Operations Suspended

    Asahi Group Holdings, the company behind popular brands such as Asahi Super Dry Beer, Nikka Whisky, and Mitsuya Cider, announced that due to a system outage caused by a cyberattack, its Japanese group companies have temporarily suspended operations. This includes tasks like order processing, shipping, and call centre functions. Fortunately, the company has confirmed that there has been no leakage of personal information as a result of the cyberattack.

    Questions & Answers

    What impact has the cyberattack had on Asahi Group?
    The cyberattack has forced Asahi Group to halt production at its domestic factories, suspend order processing, shipping, and call centre operations. The company is currently unable to predict when normal operations can be resumed.

    Has all production been stopped at Asahi Group’s plants?
    The company is investigating to establish whether all its 30 factories in Japan have suspended production in the aftermath of the cyberattack.

    Was any personal information leaked as a result of the attack?
    According to the company’s spokesperson, no personal information has been leaked due to the cyberattack.

  • Dutch Retail Giant Makro Revives Philippine Presence Through Thai-ayala Alliance

    Dutch Retail Giant Makro Revives Philippine Presence Through Thai-ayala Alliance

    After more than a decade of absence, Dutch wholesale retailer Makro is poised to make a comeback in the Philippine market. This return is made possible through an alliance between Thailand’s CP Axtra and Ayala Corporation.

    New Business Venture

    The collaboration has led to the creation of a new enterprise named M&Co Corp, which is tasked with running Makro stores throughout the country. The stores’ approach will prioritize offering a broad selection of both food and non-food items, catering to the needs of ordinary consumers and small business operators alike.

    Makro originally made its debut in the Philippines in 1996 through a joint effort involving SHV Holdings, Ayala, and SM Investments. Ayala subsequently sold its 28% stake to the SM Group, which then transformed the Makro outlets into its own hypermarket and supermarket formats in 2009.

    In the years since, SHV has relinquished its Asian Makro operations to CP Axtra, a subsidiary of Thailand’s Charoen Pokphand Group.

    Expansion Strategy

    Tanit Chearavanont, the group chief wholesale business officer at CP Axtra, expressed that this venture aligns with the company’s overarching goal to extend its operations across Southeast Asia. He noted that the Philippines stands as one of the most vibrant and rapidly developing markets within the region.

    Chearavanont elaborated, “Through this partnership, our proficiency in wholesale and retail management merges with Ayala Corp’s robust market presence, well-established customer base, and comprehensive experience in land and mall development.”

    However, further details about this business endeavor, such as its rollout plans, have yet to be revealed.

    Questions & Answers

    What is the new venture that Makro is involved in?
    The Dutch retailer is re-entering the Philippine market through a partnership with Thailand’s CP Axtra and Ayala Corporation, operating under a newly formed entity called M&Co Corp.

    What is the main focus of the Makro stores in the Philippines?
    The stores will focus on providing a wide variety of food and non-food products to meet the needs of both individual consumers and small business operators.

    What is CP Axtra’s broader strategy that this venture aligns with?
    This partnership is part of CP Axtra’s wider strategy to extend its operations across the rapidly growing and dynamic markets of Southeast Asia.

  • H&M Eyes Expansion In Ho Chi Minh City Amid Southeast Asia Growth Strategy

    H&M Eyes Expansion In Ho Chi Minh City Amid Southeast Asia Growth Strategy

    The Swedish fast-fashion behemoth, H&M, is set to broaden its reach in Ho Chi Minh City, a bustling retail hotspot in Vietnam, as a crucial part of its larger growth strategy for Southeast Asia.

    Expansion Plans for H&M in Vietnam

    According to local sources, H&M Vietnam is actively scouting for opportunities to inaugurate new stores in the city’s prime commercial hubs. As it stands, the brand runs 14 stores throughout the country, with plans to increase this to 20 in the upcoming years. A significant emphasis is being placed on the city center of Ho Chi Minh City for these new store openings.

    In order to ensure a smooth expansion, H&M is diligently navigating local lease processes and adhering to regulatory requirements.

    H&M’s Growth in Vietnam and Beyond

    H&M ventured into the Vietnamese market in 2017. Despite this, its store count remains small when stacked against other markets in the region, such as Malaysia, Thailand, and the Philippines.

    However, it’s worth noting that the brand is experiencing a global resurgence, with its operating profit witnessing a 40 percent surge to US$523 million in this year’s third quarter. Additionally, their operating margin has also seen a rise, going up from 5.9 to 8.6 percent.

    Questions & Answers

    When did H&M first enter the Vietnamese market?
    H&M first entered the Vietnamese market in 2017.

    How many stores does H&M currently operate in Vietnam?
    At present, H&M operates 14 stores across Vietnam.

    What are H&M’s expansion plans in Vietnam?
    H&M plans to grow its presence in Vietnam by increasing its store count from 14 to 20 in the coming years, with a particular focus on central Ho Chi Minh City.

  • Billionaire Boys Club And Tuborg Debut Music-inspired Streetwear Collection In China

    Billionaire Boys Club And Tuborg Debut Music-inspired Streetwear Collection In China

    Esteemed New York-based streetwear label, Billionaire Boys Club (BBC), has announced a unique partnership with the noteworthy Dutch lager brand, Tuborg, to launch an exclusive limited-edition collection.

    The collaboration will be introduced to China via dedicated pop-up stores in the cities of Guizhou and Zhengzhou. Under the compelling theme “Live a Billion Lives Again,” the pop-ups will provide a first-hand look at this much-anticipated collection.

    Billionaire Boys Club, co-founded by globally recognized artist and singer, Pharrell Williams, has cultivated a reputation for its luxury streetwear pieces that are deeply influenced by music. The new capsule collection features an exciting range of products that showcase this unique music-inspired aesthetic including graphic T-shirts, caps, keychains, and playing cards that channel the essence of urban street art.

    Jeff Chong, a leading executive of international premium brands at Carlsberg Asia, the parent company of Tuborg, acknowledged the significance of the collaboration. According to him, the partnership underscores Tuborg’s ongoing commitment to music culture and its aspiration to resonate with a younger demographic of consumers.

    Chong further emphasized, “This collaboration reflects the shared vision and synergy between two brands that genuinely connect with the spirit of youth.”

    Tuborg has confirmed plans to expand the launch of the capsule collection to other Asian markets. At the same time, BBC has committed to promoting the line on a global scale through its extensive retail network in the United States.

    Questions & Answers

    Who are the collaborators for the exclusive capsule collection?
    Billionaire Boys Club, a New York streetwear label, and Tuborg, a Dutch lager brand, are the collaborators for this collection.

    Where will the collaboration debut, and what is the theme of the launch?
    The collaboration will debut in China through pop-up stores in Guizhou and Zhengzhou, under the theme “Live a Billion Lives Again.”

    What does the capsule collection include?
    The collection includes products like graphic T-shirts, caps, keychains, and street art-inspired playing cards.

  • Lilysilk Marks 15th Anniversary With Debut Hong Kong Store, Championing ‘conscious Elegance

    Lilysilk Marks 15th Anniversary With Debut Hong Kong Store, Championing ‘conscious Elegance

    Renowned silk clothing retailer, Lilysilk, recently launched its debut store in the Harbour City of Hong Kong, situated in the bustling shopping region of Tsim Sha Tsui.

    Gateway Arcade Welcomes Lilysilk

    Located on the second floor of the Gateway Arcade, the grand opening of the store coincided with Lilysilk’s 15th anniversary celebrations. The store brings a fresh shopping experience for locals and tourists alike, offering a plethora of clothing, accessories, homewares, and bedding. The merchandise, made predominantly from mulberry silk and other organic materials, highlights the brand’s commitment to sustainability and ‘conscious elegance.’

    Lilysilk’s Commitment to Sustainability

    Lilysilk ensures its fabrics are not only luxurious but also sustainable. The company prides itself on promoting ‘conscious elegance,’ a philosophy rooted in sustainable and environmentally-friendly practices. This is reflected in its commitment to using organic materials and ensuring its products are certified for sustainability.

    Celebrating a Significant Milestone

    David Wang, the CEO of Lilysilk, expressed his exhilaration about the significant milestone. “The opening of our very first flagship store in Asia is not just a milestone, but the start of an exhilarating new journey,” Wang stated.

    Since its inception in 2010, Lilysilk has established a strong foothold in North America and Europe. It ventured into the Chinese market in 2022 and earlier this year, the brand launched its first concept store in New York’s Meatpacking District.

    Questions & Answers

    Where is the new Lilysilk store located in Hong Kong?
    The new Lilysilk store is located on the second floor of the Gateway Arcade in the Harbour City of the Tsim Sha Tsui shopping district.

    What kind of products does the Lilysilk store offer?
    The store offers an array of products including clothing, accessories, homewares, and bedding. All products are predominantly made from mulberry silk and other organic materials.

    What does the philosophy ‘conscious elegance’ mean to Lilysilk?
    The philosophy ‘conscious elegance’ implies Lilysilk’s commitment to sustainability and environmentally-friendly practices. They ensure their fabrics are not only luxurious but also sustainable, using organic materials and obtaining necessary sustainability certifications.

  • Kao Corporation Targets $2.68b In Sales With Major Cosmetics Business Revamp

    Kao Corporation Targets $2.68b In Sales With Major Cosmetics Business Revamp

    Kao Corporation, a Tokyo-based company specializing in chemicals and cosmetics, has recently revealed plans to revamp its cosmetics business. The strategy will focus on the growth and expansion of its six core brands.

    The New Strategy

    Kao’s primary goal is to achieve a net sales target of 400 billion yen (US$2.68 billion), alongside an operating margin of 15 percent, as early as possible after 2030. To this end, the company will concentrate its growth and development efforts on six brands: Sensai, Molton Brown, Kanebo, Sofina, Curel, and Kate. The expansion strategy will be tailored to the specific markets where these brands meet consumer demands.

    As part of this reorganization, skincare brand Curel is expected to experience accelerated growth. The company plans to increase Curel’s store presence in Europe by sixfold, aiming to generate 50 percent of the brand’s total sales outside Japan by 2027.

    Focusing on the European and Asian Markets

    Sensai and Molton Brown, two brands that have proven successful among European consumers, will pivot their growth strategy to target the Asian luxury market. The company’s ambitious aims include a 150 percent increase in Sensai sales and a doubling of Molton Brown sales in Asia by 2027.

    For Kanebo and Kate, Kao plans to adapt their expansion to the distinctive characteristics of each Asian market, using Thailand as the initial target market. The company hopes to boost sales of these two brands by 150 percent in Thailand by 2027.

    In a simultaneous move, Kao intends to consolidate Sofina and its sub-brands under one umbrella. The aim is to enhance Sofina’s sales in Asia by 50 percent by 2027.

    Enhancing Profitability and Long-Term Growth

    Beyond brand-specific expansion plans, Kao’s revamp includes a broader focus on improving profitability and fostering long-term growth. This will involve the implementation of core technologies, cost reductions through improved supply chain management, and the application of digital and AI technologies.

    The restructuring process will be spearheaded by Tomoko Uchiyama, executive officer and president of global consumer care – cosmetics business, who began her role in January.

    Uchiyama emphasized the company’s adaptability in the face of change, explaining, “Our cosmetics business has the flexibility to respond to changing times and market dynamics with a diverse portfolio of brands.” She assured that, coupled with the robust foundation of the Kao Group, the company is well-positioned to pioneer advancement of globalization.

    In addition to cosmetics, Kao’s business segments also include hygiene living care (which counts Attack and Laurier among its brands), health beauty care (owner of Biore, among others), and chemical products.

    Questions & Answers

    What are the core brands Kao Corporation is focusing on?
    Kao Corporation will be focusing on the expansion of Sensai, Molton Brown, Kanebo, Sofina, Curel, and Kate.

    What are the business goals of Kao Corporation under the new strategy?
    The company aims to achieve a net sales target of 400 billion yen (US$2.68 billion) and an operating margin of 15 percent, as early as possible after 2030.

    Who will be leading the restructuring process at Kao Corporation?
    The restructuring process will be led by Tomoko Uchiyama, executive officer and president of global consumer care – cosmetics business.

  • Gmarket Joins Forces With Lazada For Southeast Asian Expansion: A Strategic Alliance To Ease Global Trade

    Gmarket Joins Forces With Lazada For Southeast Asian Expansion: A Strategic Alliance To Ease Global Trade

    Gmarket, an e-commerce platform owned by Shinsegae, has entered into a strategic alliance with Lazada, a leading online marketplace in Southeast Asia, to facilitate its expansion on the international front.

    Expanding Horizons

    The partnership allows sellers using Gmarket to add over 20 million items directly to Lazada’s platform. This will potentially reach about 160 million users all over Singapore, Malaysia, Vietnam, Thailand, and the Philippines. This signifies Gmarket’s inaugural foray into the Southeast Asian market using a local platform.

    Smooth Integration

    The integration, which is designed for ease and convenience, allows Korean sellers to participate via Gmarket’s ESM Plus system. This system enables synchronized product information, order processing, and logistics on both platforms.

    Sellers only need to ship their products to Lazada’s warehouse in Incheon as product listings are automatically translated into local languages. Both Gmarket and Lazada will jointly manage international shipping and customer support.

    Commitment to Sellers

    A representative from Gmarket emphasized that the cooperation with Lazada aims to assist domestic sellers in their efforts to enter foreign markets in a more stable and straightforward way. They further stressed the platform’s commitment to support its high-quality sellers in tapping opportunities to increase sales in overseas markets.

    Future Expansion

    In addition to its Southeast Asian initiative, Gmarket is planning to expand to Europe, South Asia, Latin America, and the US. The ultimate goal is to reach more than 200 countries and regions within Alibaba’s global network.

    Questions & Answers

    What does the strategic partnership between Gmarket and Lazada entail?
    The partnership enables Gmarket’s sellers to list their products directly on Lazada, reaching its approximately 160 million users across Southeast Asia.

    How will the integration of the two platforms work?
    Gmarket sellers can opt in via the ESM Plus system for synchronized product data, order processing, and logistics across both platforms. Listings are automatically translated, and the products are shipped to Lazada’s Incheon warehouse.

    What are Gmarket’s future expansion plans?
    Gmarket aims to broaden its reach to Europe, South Asia, Latin America, and the US, with the ultimate goal of targeting more than 200 countries and regions within Alibaba’s global network.

  • Siam Paragon Unveils $39m Investment In Three New World-class Attractions

    Siam Paragon Unveils $39m Investment In Three New World-class Attractions

    Siam Paragon, a well-known retail destination situated in Bangkok, Thailand, is set to launch three new world-class attractions later this year.

    The initiative, which represents an investment exceeding THB 1.25 billion (approximately US$39 million) and a marketing budget of THB 200 million (US$6 million), is aligned with Siam Paragon’s objective to provide unique attractions that attract international visitors and boost footfall to its retail spaces.

    For instance, the Sea Life Bangkok, one of the largest aquariums in Southeast Asia, nestled within the basement of Siam Paragon, covers an area of 10,500 sqm and attracts over 2.5 million visitors each year.

    Upcoming Attractions

    Following the success of the aforementioned aquarium, Siam Paragon plans to expand its range of attractions by introducing two additional world-class features. These attractions, spanning across 20,000 sqm, consist of MeLand, the first indoor theme park in Thailand, occupying 5000 sqm, and Nextopia, a unique 15,000 sqm prototype representing the ‘world of tomorrow’.

    The inclusion of these new attractions will integrate a total of 30,500 sqm of unique attractions, making Siam Paragon the most diverse entertainment destination in Thailand, catering to a broad spectrum of visitors.

    Furthermore, the center is preparing to launch Siam Paragon Dining Phenomenal, a vibrant dining hub with a selection of over 700 global and local restaurants, cafes, dessert bars, and kiosks.

    A Sneak Peek into Nextopia and MeLand

    Nextopia, supported by an investment of THB 850 million (approximately $26.3 million), is a collaborative endeavor with 50 ‘innovation partners’ and 30 ‘friends’ of Nextopia communities. This endeavor aims to create a better world that brings meaning, joy, entertainment, and a commitment to quality and sustainable living.

    MeLand, to be constructed on the fifth floor of Siam Paragon with an investment of THB 400 million (approximately US$12.5 million), promises to provide families with a world of boundless imagination, play, and discovery, boasting over 100 attractions and 500 edutainment experiences.

    Siam Paragon Dining Phenomenal: Culinary Delights Await

    Siam Paragon is confident that the launch of Siam Paragon Dining Phenomenal will cement its reputation as Asia’s largest and most comprehensive culinary destination, bringing together over 700 restaurants across every level of the mall.

    Starting from the newly renovated Paragon Food Court and Food Hall, visitors can explore over 100 renowned street food eateries that encapsulate the vibrant flavors of Bangkok. The culinary journey continues with legendary Thai eateries, globally-recognized chefs, and unique international introductions.

    A new zone named Eatelier Dining Entertainment, featuring 30 restaurants, offers an artistic touch to every dining experience. Customers can enjoy live performances by bands and DJs, creating a captivating ambience suitable for both day and night.

    A Significant Step for Siam Paragon

    The unveiling of these three attractions in the last quarter of the year represents a significant step in Siam Paragon’s journey as it celebrates its 20th anniversary.

    A representative from Siam Paragon emphasized that the new developments underscore the center’s commitment to delivering “unparalleled experiences to over 100 million visitors annually” and will further elevate Bangkok’s stature as a top destination for global visitors.

    Questions & Answers

    What are the new attractions at Siam Paragon?
    Siam Paragon is set to launch three new attractions: Nextopia, MeLand, and Siam Paragon Dining Phenomenal.

    What is Nextopia?
    Nextopia is a unique prototype that represents a future world. It aims to inspire every step of life with meaning, joy, entertainment, and a commitment to quality and sustainable living.

    What can visitors expect at MeLand?
    MeLand, an indoor theme park, promises to provide families with a world of boundless imagination, play, and discovery with over 100 attractions and 500 edutainment experiences.

  • Hong Kong’s Ambitious $13 Billion Airport City Project Faces Development Hurdles Amid Cash Crunch Challenges

    Hong Kong’s Ambitious $13 Billion Airport City Project Faces Development Hurdles Amid Cash Crunch Challenges

    An ambitious 100 billion Hong Kong dollar (approximately $12.8 billion) urban development project near Hong Kong’s international airport is facing significant challenges. At the heart of this venture lies 11 Skies, a massive shopping mall that has struggled to attract tenants as the developer, New World Development, finds itself in a precarious financial position.

    Despite its grand ambitions, which included creating a shopping destination touted as one of the largest in Hong Kong, the project has been plagued by setbacks. New World Development’s mounting debts have led to speculation that the company may be considering a sale of 11 Skies to alleviate its financial burdens. The mall, with its mix of retail, dining, and entertainment options, was once envisioned as a vibrant hub but is currently finding itself in a race against time to secure a successful launch.

    Industry insiders note that while retail real estate in Hong Kong has generally been recovering, the particular challenges faced by 11 Skies could potentially set it apart, particularly if it fails to strike deals with key brands. As competitors thrive in the evolving market, many are left wondering whether 11 Skies can rise to its original promise or if it will remain an empty shell.

    The scale of New World Development’s financial woes undoubtedly complicates the situation; the company has been grappling with extensive debts, leaving little room for missteps in a market where consumer confidence remains fragile. In the midst of all this, the question arises: could 11 Skies end up as a monument to unfulfilled dreams rather than a bustling retail paradise?

    Questions & Answers

    What is the status of the 11 Skies shopping mall?
    11 Skies, a centerpiece of a major urban development project in Hong Kong, is struggling to attract tenants as the developer, New World Development, faces significant financial difficulties.

    Why is New World Development considering selling 11 Skies?
    The company is grappling with extensive debts, prompting speculation that selling the mall could help alleviate its precarious financial position.

    How are industry experts viewing the future of 11 Skies?
    Experts express concerns that without securing key retail partnerships, 11 Skies may not fulfill its original vision and could falter in the competitive Hong Kong retail landscape.

  • Alibaba And Jd.com: Transforming China’s Retail Landscape Amidst Rising Consumer Expectations

    Alibaba And Jd.com: Transforming China’s Retail Landscape Amidst Rising Consumer Expectations

    China’s retail sector is experiencing a transformative moment, marked by the strategic rise of two formidable players: Alibaba and JD.com. This dynamic shift mirrors broader trends reshaping the region’s e-commerce landscape, where Chinese consumers are becoming increasingly discerning and adept at navigating their shopping choices.

    The Rise of Online Retail Titans

    As the pandemic prompted significant changes in consumer habits, both Alibaba and JD.com have consolidated their positions, further entwining themselves in the daily lives of shoppers across the nation. Alibaba reported a staggering 15% growth in annual revenue, further highlighting the platform’s ability to adapt to the evolving market conditions. Meanwhile, JD.com showed its mettle, achieving a 10% increase in retail sales during the same period, which underscores its commitment to enhancing customer satisfaction through improved delivery services and product offerings.

    Aligning with Consumer Trends

    As Chinese consumers increasingly gravitate towards convenience and quality, these giants are innovating to meet those expectations. Alibaba’s focus on integrating online and offline shopping experiences has proven vital. The company’s ‘New Retail’ strategy, which seamlessly blends digital and traditional retail, is resonating well with tech-savvy consumers. This approach has not only driven sales but has also increased the frequency of consumer spending.

    A Competitive Landscape

    The competition is fierce. Both Alibaba and JD.com are racing to capture the hearts (and wallets) of a rapidly evolving customer base. While Alibaba has successfully leveraged its vast data analytics capabilities to personalize shopping experiences, JD.com is not far behind with its focus on logistics and delivery efficiency; it’s not just about what you buy, but how quickly you can get it. In this digital age, waiting days for a package is as antiquated as using a typewriter.

    Future Prospects: What Lies Ahead

    Looking to the future, these retail titans are aware that innovation is crucial. Both companies are investing heavily in artificial intelligence and other emerging technologies to streamline operations and enhance user experience. Analysts predict that this power struggle will only intensify, as consumer expectations continue to rise, pushing both brands to new heights in the quest for market supremacy. Whether it’s through AR-driven shopping experiences or drone deliveries, one thing is clear: the race is just getting started.

    Questions & Answers

    How are Alibaba and JD.com adapting to changing consumer preferences?
    Both companies are embracing innovation, with Alibaba focusing on a seamless integration of online and offline experiences, while JD.com emphasizes logistical efficiency and fast delivery times to enhance customer satisfaction.

    What impact has the pandemic had on the retail landscape in China?
    The pandemic has accelerated the shift towards e-commerce, leading to significant revenue growth for both Alibaba and JD.com as consumers increasingly prefer online shopping.

    What future developments can we expect from these retail giants?
    Expect continued investment in emerging technologies, such as artificial intelligence and augmented reality, as both companies strive to enhance user experiences and meet rising consumer demands.