Author: Mei Ling Tan

  • Hanoi attempts to manage app-car services like taxis

    Hanoi attempts to manage app-car services like taxis

    Hanoi will manage the operation of app-based taxi service, including Uber and Grab, in a way similar to traditional taxis to guarantee a fair business environment.

    The move followed Hanoi, HCM City and Danang taxi associations petitioning the Ministry of Transport to call for a more equal business environment for taxi services.

    Hanoi People’s Committee have completed a plan on restricting the number of private vehicles for the 2017-2020 period and a vision until 2030 which is expected to be discussed and passed by the municipal people’s council at the meeting of early next month.

    According to the plan, the city will apply more strict management regulations on cars of below nine seats which operate under app-based taxi service in terms of vehicle number, quality and operational scope.

    App-based taxis will be managed in a way similar to traditional firms to ensure equal competition.

    The city’s transport department will check the specific number of Uber and Grab and if the figure exceeds the regulated level, the firms will have to stop operations.

    Uber and Grab taxis are also required to have logo, badge or their own paint colour. Signposts banning Uber, Grab maybe be put up on Hanoi streets.

    The associations called authorities to set the same rules for Uber and Grab.

    According to Do Quoc Binh, Chairman of Hanoi Taxi Association, over the past month, almost of 90 taxi firms in the city urged the association to seek the municipal trade union federation’s approval for their drivers to march through local streets in opposition to Uber and Grab.

  • Melbourne Airport to get luxury retail hub

    Melbourne Airport to get luxury retail hub

    Melbourne Airport will spread its retail wings later this year with the addition of several international luxury brands, confirmed to open inside the Australian airport’s Terminal 2.

    Located next to the airport’s current duty free store, jeweller Tiffany & Co, and fashion brands Burberry, Salvatore Ferragamo, Max Mara and Emporio Armani are all slated to open stores later this year, as part of the airport’s new high-end fashion precinct.

    According to the airport’s chief of retail, Andrew Gardiner, the upgrade hopes to enhance the traveller experience, creating an airport that Melbourne can be proud of.

    “The luxury precinct is really taking Melbourne Airport to the next level, with 11 of the world’s most prestigious brands set to enhance our international passenger experience,” says Andrew Gardiner, chief of retail at Melbourne Airport.

    “We’re absolutely thrilled to bring these brands to Melbourne Airport. Our domestic and international passengers have informed us of the stores they want to see, and we’re delivering on that with high end brands that we know our travelers love.”

    Other big name retailers including Australian official watch specialty store Watches of Switzerland are scheduled to open, joining Bally, Michael Kors, Hugo Boss Furla and Tumi.

    All stores are set to open at varying times between the end of July and end of November 2017.

  • ZTE, InfoVista complete SD-WAN solution interconnection

    ZTE, InfoVista complete SD-WAN solution interconnection

    ZTE and InfoVista said they’ve successfully completed interoperability testing of their combined SD-WAN (Software-Defined Wide Area Network) solution by integrating InfoVista’s Application Performance Orchestration Solution (Ipanema) with ZTE’s Micro Cloud Gateway (MCG) platform.

    The combined SD-WAN solution provides a single box overlay networking solution for hybrid WAN connectivity, guaranteeing  performance of critical business applications while also supporting a secure overlay VPN, zero touch installation and one-button recovery, the companies said in a statement.

    “This can be delivered at an extremely competitive price for enterprises looking to drastically reduce IT networking costs,” the companies added. “Service providers can also use the new platform to deliver value-added SD-WAN services to their enterprise customers as they implement hybrid WANs and augment their enterprise networks.”

    The combined SD-WAN solution can replace multiple enterprise and communications equipment deployed in traditional WANs. This enables fast distribution, deployment, data backup, and disaster tolerance one-button recovery on a cloud-managed platform.

    The solution also provides enterprises with Application Performance Orchestration capabilities that protect and guarantee the user experience of their business-critical applications essential to digital transformation strategies.

  • AirAsia orders another 14 A320ceo aircraft for regional network

    AirAsia orders another 14 A320ceo aircraft for regional network

    AirAsia has signed an agreement with Airbus to order an additional 14 A320ceo aircraft to meet higher than expected near-term growth on the carrier’s regional network.

    The contract, which is subject to AirAsia board approval, was announced at the “Paris Air Show” on Tuesday.

    The announcement will see the total number of A320 Family aircraft ordered by the Malaysia-based airline rise to 592, reaffirming its position as the largest airline customer for the Airbus single-aisle product line.

    To date, 171 A320ceo and eight A320neo aircraft have been delivered to the airline and are flying with its units in Malaysia, India, Indonesia, Thailand and the Philippines.

    Tony Fernandes, AirAsia Group chief executive officer, said: “Demand is very strong in AirAsia’s traditional countries, but now we have Indonesia, the Philippines and India doing extremely well. The robust demand has led us to expand our fleet, and Airbus has been a great partner in finding us slots.

    “We still need to find more aircraft to expand our regional reach and are actively sourcing from the leasing market. The competitive environment is at its best, coupled with a stable oil price. With the lowest cost in the world, AirAsia is back on aggressive growth.”

    The A320 Family is the world’s best-selling single-aisle product line. It has won over 13,000 orders and more than 7,600 aircraft have been delivered to some 400 customers and operators worldwide.

    With one aircraft in four sizes (A318, A319, A320 and A321), the A320 Family seats from 100 to 240 passengers, and features the widest cabin in the single-aisle market with 18”-wide seats in Economy as standard.

  • ‘Customer-centric’ Giorgio Armani counter opens at Lotte Hotel

    ‘Customer-centric’ Giorgio Armani counter opens at Lotte Hotel

    L’Oréal Travel Retail has partnered with Lotte Duty Free to open a 23sq m counter at the Lotte Hotel in Seoul.

    The counter, based on Armani’s “from fashion dress code to beauty dress code” concept, is the first in travel retail to showcase the brand’s new retail expression. The space, which features curved lines and an open feel, allows customers to try the brand’s products and services.

    From fashion dress code to beauty dress code: The counter features splashes of red, inspired by the iconic lipstick colour Rouge #400.

    The counter enables customers to discover a complete beauty dress code through make-up and skincare (dress code for lips, dress code for face) and perfumes (fragrances dress code). Giorgio Armani Face Designers also offer customers tailor-made advice.

    Lotte Duty Free Merchandising Innovation Team Merchandising Director Jeffrey Davis said: “We are very pleased to open the very first Giorgio Armani Cosmetics beauty concept counter at Lotte Duty free. It breaks the rules of retail standards in travel retail as it is fully customer-centric enabling each customer to play with the products and indulge in the full universe of Armani.

    “The revolutionary design sets itself apart from all of the other beauty counters with its signature red and black design and fabric swatches above the foundation bar that ties back to Armani’s runway fashions. Sales have already improved since opening and you can see the smiles and joy from customers that love the new look and freedom to navigate in a more playful manner.”

  • Google set to face record EU antitrust fine as soon as Tuesday

    Google set to face record EU antitrust fine as soon as Tuesday

    EU antitrust regulators are likely to impose a record fine on Alphabet unit Google over its shopping service as soon as Tuesday, two people familiar with the matter said on Monday, concluding one of three cases against the company.

    The European Commission’s case was triggered by scores of complaints from both U.S. and European rivals, leading to a seven-year-long investigation into the world’s most popular internet search engine.

    The EU competition authority charged Google in April 2015 with distorting internet search results to favor its shopping service, harming both rivals and consumers.

    The Commission declined to comment.

    Google said: “We continue to engage constructively with the European Commission and we believe strongly that our innovations in online shopping have been good for shoppers, retailers and competition.”

    The company has said regulators ignored competition from online retailers Amazon and eBay Inc.

    Reuters exclusively reported on June 1 that the EU competition enforcer aimed to sanction the company before the summer break in August.

    Companies found guilty of infringing EU antitrust rules can be fined as much as 10 percent of their global turnover, which in Google’s case could be about $9 billion of its 2016 turnover but it is not expected to reach this level.

    A 1.06 billion euro fine handed down to U.S. chipmaker Intel in 2009 is the highest to date.

    Apart from the fine, the Commission will tell Google to stop its alleged anti-competitive practices but it is not clear what measures it will order the company to adopt to ensure that rivals get equal treatment in internet shopping results.

    The Commission’s tough line is in sharp contrast with the U.S. Federal Trade Commission which settled its own web search case with the company in 2013 by requiring Google to stop “scraping” reviews and other data from rival websites for its own products.

  • Changi Airport Group seeks partners for latest food & beverage concessions

    Changi Airport Group seeks partners for latest food & beverage concessions

    Changi Airport Group (CAG) is seeking partners for four brand name restaurant concessions at Singapore Changi Airport Terminal 3 through a Direct Marketing Exercise. The units are located in the Departures Check-In Hall, Level 3 and are each around 190sq m in size.

    CAG said: “We are looking for brands with a proven track record over the years or innovative concepts that will enhance, add value and differentiate the dining experience for passengers in Terminal 3.”

    For each brand name proposed, interested companies may submit a proposal with separate rental bids for Concessions A to D respectively. If bidders intend to propose and operate more than one brand name, separate proposals must be submitted.

    The concession terms are three years each, with the option of a three-year extension at CAG’s discretion. Contracts for the four concessions begin in March, April, July and September 2018.

    Changi Airport Group won the prestigious FAB Award for Airport F&B Offer of the Year last week in Toronto; the award was accepted by General Manager, Advertising, Marketing and Promotions, Airside Concession Division Edwin Lim As reported, Changi Airport captured the award for Airport Food & Beverage Offer of the Year at last week’s FAB Awards, organised by The Moodie Davitt Report in Toronto. A special edition of The Foodie Report e-Zine will feature full details on the winners.

  • The Shilla Duty Free and AmorePacific launch pop-up ‘Beauty Truck’

    The Shilla Duty Free and AmorePacific launch pop-up ‘Beauty Truck’

    The Shilla Duty Free and AmorePacific have introduced a pop-up ‘Beauty Truck’ store to promote the Korean skincare house’s MakeOn brand. The pop-up, which launched on 22 June and will stay open till 19 July, is located outside the travel retailer’s flagship store in downtown Seoul.

    The five-tonne Beauty Truck, painted vivid pink, is intended to capture visitor interest as soon as they arrive at the main store.

    MakeOn is described as a “self-aesthetic device that allows facial cleansing, make-up and massage” at any time and any place.

    MakeOn beauty devices offer skincare treatments through energy – combining light, heat, ion and motion. MakeOn’s four top items can be experienced at the pop-up store: Cleansing Enhancer, Skin Light Therapy, Makeup Enhancer and Magnetite Roller.

    Pop-up store staff provide product support and product explanations in Korean, English and Chinese. All items are available for sale inside the main store.

    Pop-up store visitors receive discount coupons and free gifts from MakeOn and AmorePacific, including a -10% discount coupon for MakeOn products a and pink fan featuring the brand’s logo.

    Free samples of highly popular AmorePacific cosmetics brand Laneige are given to visitors taking and sharing pictures in the MakeOn photo zone. Additional Laneige samples are given to visitors boarding the truck and experiencing MakeOn treatment.

    Shoppers who visit the MakeOn shop in The Shilla Duty Free Seoul store receive a MakeOn gold pouch. An additional beach bag is given to those who purchase at the shop.

    The Shilla Duty Free is airing live social media broadcasts at the pop-up store for Chinese, Southeast Asian and South Korean followers in Chinese, English and Korean. KOLs (Key Opinion Leaders) for each language are visiting the pop-up, and describing their experiences in an effort to generate on-line buzz and word of mouth via social media.

    While The Shilla Duty Free has long focused on social media events for Chinese followers, this is the first time that the retailer has aired live broadcasts in other languages. Shilla says it plans to increase social media events and live feeds for Southeast Asian and South Korean consumers following the Beauty Truck initiative.

    The company commented: “This brand new concept pop-up store is The Shilla Duty Free’s latest endeavour to provide an unique and differentiated customer experience especially focused on the beauty category. The Shilla Duty Free, the first operator to run the cosmetics & perfume category in all three major hub airports in East Asia [ncheon, Changi and, soon, Hong Kong International -Ed, is eager to offer an unparalleled beauty experience to customers.”

  • Canterbury open new stores in Bangkok

    Canterbury open new stores in Bangkok

    Leading sports brand Canterbury has opened its latest store in Bangkok, bringing the total number to five since the New Zealand-founded company launched its flagship store in February this year.

    Canterbury’s expansion in Thailand reflects the increasing popularity of the sport of rugby and the fitness industry, and showcases how attitudes towards healthy living and exercise have shifted in recent years. Rugby is the fastest growing team sport on the planet and player numbers in Thailand are rapidly increasing due to initiatives of the Thai Rugby Union.

    The latest store opening at Go Sports Mega Bangna follows four successful store openings in Bangkok in just five months: Supersports at CentralWorld, Sports Mall at Emporium, the lifestyle section of EmQuartier, and the flagship Phayathai Building shop.

    “We have expanded our footprint here in response to the flourishing rugby, and fitness industry, and are proud to be able to play our part in advocating a healthy lifestyle,” said Mark Bennett, Managing Director, Silver Fern Holding Ltd., the exclusive distributor of Canterbury.

    Although Canterbury is widely recognized as the “world’s original rugby brand”, its product line goes beyond rugby essentials, and includes a wide range of quality sportswear featuring innovative technology that is both practical and stylish. Canterbury’s latest Vapordri+ collection, for example, has been specially engineered to help regulate the wearer’s body temperature, and is especially useful in tropical climates like Thailand.

    All pieces in the Vapodri+ range are made with a special fabric that features advanced wicking properties that help evaporate sweat, allowing garments to dry quickly. The Vapodri+ technology provides dynamic cooling and this adaptive technology reacts to the wearers’ changing body temperature to ensure they can focus on performance.

    “Eating right and exercising regularly is the core to any healthy lifestyle, but it is also essential that people wear the right sporting gear when they exercise, in order to train better and maximize performance.” said Mr. Bennett.

  • Sun Group to launch luxury resort in Ha Long Bay

    Sun Group to launch luxury resort in Ha Long Bay

    The developer expects the project, designed by renowned experts, to stimulate tourism in Quang Ninh Province. Sungroup plans to open its luxury resort complex Sun Premier Village Ha Long Bay at Wyndham Legend Halong Hotel in the northern province of Quang Ninh on July 1.

    The developer expects the project to stimulate tourism in the province, the home of the world-famous Ha Long Bay.

    Carrying the luxury resort brand name, Sun Premier Village Ha Long Bay with resort villas and shophouses is among the first beach-view resorts of international standards in the northern region and is guaranteed to make profits.

    Sungroup offers buyers many attractive financial support programs, such as a preferential interest rate of 9 percent on loans within 15 years. Additionally, buyers who register to buy villas at the opening ceremony of the project will enjoy incentives of up to 5 percent off the selling price, excluding VAT.

    When buying resort villas, investors will be entitled to a special interest rate of zero percent for loans of up to 70 percent of the selling price.

    Villa owners will be issued long-term ownership certificates, in addition to enjoying 225 night stays free of charge at their properties, which can be exchanged with any hotel or resort developed by the Sun Group across Vietnam. These include InterContinental Danang Sun Peninsula Resort, Premier Village Danang Resort, Novotel Danang Premier Han River and JW Marriott Phu Quoc Emerald Bay Resort & Spa.

    They also have the opportunities to become members of the SOL Club for Sun Group’s investors, which will allow them to use golf courses and recreational parks built by the developer.

    Customers who own a shophouse will have two attractive financing options, which are zero percent interest rate subsidy for a loan of up to 70 percent of the value. It will come with a grace period of up to 12 months or they can get a discount of up to 3 percent on the shophouse at the time of signing sale contracts.

    Shophouse buyers who make the payment earlier than the schedule will be entitled to a preferential rate of up to 10 percent per year. Customers who pay up to 95 percent before July 30 will receive a payment voucher equivalent to 5 percent of the shophouse value.

    Designed by Australia’s renowned Dark Horse Architect and landscape experts from Hong Kong-based landscape design company, AEDAS, each villa includes a secluded space surrounded by lush tropical gardens. Sun Premier Village Ha Long Bay offers beach villas, ocean villas, garden villas and lake villas in a simple but delicate architectural style.

    Sun Premier Village Resort Ha Long Bay is located right next to the Sun World Halong Complex, which according to Duong Thuy Dung, Director of Research and Consulting, CBRE Viet Nam, “will help real estate investors increase their value.”

  • Flamingo Bloom Tea Salon Launches All-Natural Tea This July

    Flamingo Bloom Tea Salon Launches All-Natural Tea This July

    Healthy and hydrating, tea is deeply rooted in Hong Kong culture. Over the centuries, tea has played many roles in traditional wellness practices and beauty regimes — not to mention the city’s social fabric. But despite its wide consumption, there are few contemporary options available for urbanites on the go.

    That’s where Flamingo Bloom comes in. Just in time for the sweltering summer, Flamingo Bloom introduces its handcrafted floral teas on Stanley Street, where the chic tea salon will lure you in with its botanical decor and pops of colour. The commitment to quality continues into every Flamingo Bloom product, from Highland loose leaf teas, such as Honey Orchid Black, to fresh fruit and boba, cane sugar and double-purified water.

    Flamingo Bloom’s all-natural teas are made-to-order and contain no synthetic additives, ingredients or powders. Every tea has been carefully chosen from high altitude tea regions in China and Taiwan, where fewer pesticides are used in the cultivation process.

    “Despite the long tradition of tea drinking in Hong Kong, it can be struggle to find all-natural, high-quality and healthy takeout tea,” says founder Benjamin Ang, who is also behind award-winning restaurants Dragon Noodles Academy and Social Place. “As tea drinkers ourselves, Flamingo Bloom also values total transparency. To ensure every customer can see exactly what’s in their cup, Flamingo Bloom teas are crafted by talented tea-baristas at the open bar.”

    What’s on the menu? The experience begins by choosing one of four base teas: Jasmine Green Tips tea from Fujian; Highland Oolong from Taiwan; Chrysanthemum Pu’er from Yunnan; and Honey Orchid Black tea from Sichuan. A less mainstream tea, Honey Orchid Black is a soothing choice, featuring a nutty taste and delicious caramel aroma.

    Flamingo Bloom brews fresh batches of these base teas every four hours, using only whole tea leaves — never dust or powder — and double-purified water. Crafting these high-quality, loose-leaf teas is an art itself. The Jasmine Green tea, for example, is extremely delicate, requiring specific conditions to brew properly. If either the temperature or timing is off, even by a tad, then the resulting tea will taste bitter and lose its amazing aroma.

    After choosing a base, customers can enjoy their tea over ice, or dress it up with fresh fruit, boba, matcha, French rose, or a salted milk cap — a decadent crown of creamy milk and cheese that’s been whipped using a secret technique. Every cup is totally bespoke, even down to the amount of sugar cane content.

    In addition to custom choices, Flamingo Bloom offers a few signature combinations, including Intense Orange x Jasmine Tips Green; Boba Pearls x French Rose x Highland Oolong; Smashed Strawberries x Jasmine Tips Green; Fresh Fruits x Orchid Black Tea; Salted Milk Cap x Chrysanthemum Pu’er; and Boba Beetroot Milk. Every Flamingo Bloom tea finishes with a cocktail shake to create an airier, frothier and more fragrant brew.

  • Samsung targets Millennials with Galaxy S8-enabled experience zones

    Samsung targets Millennials with Galaxy S8-enabled experience zones

    Samsung has created four unique experience zones across 11 partner retail locations in Singapore as part of its Galaxy S8 nationwide launch. Titled “Galaxy Plus”, the campaign was conceptualised and produced by Cheil Worldwide, and will run for three months until the end of August.

    In a statement, Samsung’s spokesperson said the company will primarily be using print, out-of-home and social channels to promote the Galaxy S8, in addition to “Galaxy Plus”. The campaign’s objective is to show how the Galaxy S8 and its ecosystem allows Millennials to explore experiences that was previously not possible.

    Each “Galaxy Plus” zone is specially designed and created to showcase the characteristics and benefits of a particular Galaxy S8 feature or companion product.

    1. #throwback360 – The nation’s first 360° photo booth, designed to recreate nostalgic memories of growing up in Singapore with the Gear 360 (2017) camera.

    2. VRcade – A VR gaming area featuring the new Gear VR with Controller, where shoppers immerse themselves in Singapore’s first nationwide VR game tournament.

    3. DeXspace – A multi-media zone that brings to life the DeX Station: a dock that allows the Galaxy S8 to connect to a bigger screen so it can be used just like a desktop.

    4. Samsung Pay – A zone that is a cross between a Lego play area and an old-school game arcade. It lets shoppers experience the secure way to pay with Samsung Pay, and earn virtual tokens for a chance to win their very own Lego figurine from a classic claw machine.

    The four zones also feature prominent social media influencers – Andrea Chong (#throwback360), Jessica Tham (DeXspace) and Eden Ang (VRcade) – who will host monthly activities for families with prizes to be won.

    “‘Galaxy Plus’ was borne out of a desire to let millennials experience the Galaxy S8 product ecosystem for themselves in the most relevant ways,” said Eugene Goh, VP, Mobile & IT,Samsung Singapore. “So they see firsthand just how the S8 truly unboxes the passions they care about, in an in-store idea that goes far beyond traditional advertising.”

  • Hong Kong’s 1st Diploma in Cruise Service offered to meet growing talent demand

    Hong Kong’s 1st Diploma in Cruise Service offered to meet growing talent demand

    In view of the growing demand for skilled workers in the cruise and hospitality sectors, the Hong Kong Cruise Academy (HKCA), a member of Hong Kong Cruise & Yacht Industry Association (HKCYIA), and Hong Kong Cruise Services Academy (HKCSA) will jointly organize a Diploma in Cruise Service and Hospitality Management. The programme will cultivate young talents for the industry by providing professional training in tourism, hospitality and cruise services. Kara Yeung, Executive Director of HKCA, and Sunny Ng, School Manager and CEO of HKCSA, have signed a co-operation agreement to officially launch the programme in September.

    The programme is designed to equip students with the knowledge and skills needed for a successful career in the cruise services industry. The 1-year programme covers cruise and hospitality knowledge, cruise operations, overview of tourism industry, customer services, foreign languages, Standards of Training, Certification and Watchkeeping for Seafarers (STCW) Certificate, as well as other vocational skills and management knowledge. The entry requirement for the programme is five HKDSE subjects at Level 2; or five passes in HKCEE; or other equivalent qualifications. The programme will be held at Kai Tak Cruise Terminal, with a shuttle bus service which will operate between Kowloon Tong and the cruise terminal.

    The programme is the first diploma programme in Hong Kong that includes the STCW Certificate. Graduates of this programme who have completed an internship and passed the examination can get a STCW Certificate, the minimum legal requirement for working in the hotel department on international cruise lines.

    Combining theoretical learning with hands-on practical training, the programme provides students with internship opportunities in ground services in cruise terminal and commercial yacht management services. Internship opportunities in international cruise lines, such as Costa Cruises, MSC Cruises and Carnival Cruise Line, will also be arranged to allow students to apply their knowledge to real world situations. The programme also offers a comprehensive job referral network, helping graduates start their careers in cruise services.

    Enrolment for the programme is now open. For details, please visit www.hkcsa.edu.hk or call 2728 0638.

  • MobiCash Announces Launch of MobiSpaza in South Africa

    MobiCash Announces Launch of MobiSpaza in South Africa

    MobiCash, a mobile financial services and technology company, today announced a spaza sector-focused mobile platform called MobiSpaza in South Africa. MobiSpaza is an inclusive business tool that builds bridges between spaza sector stakeholders, such as private corporations, state-owned entities, co-operatives, and not-for-profit organizations, and the township communities they serve. MobiSpaza promotes spaza entrepreneurship with turnkey integration across the value chain including suppliers, distributors, retailers, and customers.

    Patrick Gordon Ngabonziza, MobiCash Founder and Chairman said, “As a company at the forefront of financial inclusion initiatives all across Africa, MobiCash continuously seeks innovative ways to help meet our customers’ and partners’ needs. Each market presents unique challenges and opportunities and finding the best fit is what sets us apart. Through MobiSpaza, inclusive business is a layer added to financial inclusion and in the end people benefit as well as businesses.”

    MobiSpaza creates opportunities for businesses to successfully operate in the townships by providing a sector-focused solution for products and processes adaptation driven by mobile payments and spaza banking. The system includes convenient remote and proximity payment authentication mechanisms for physical goods and value-added services including remittances. For the spaza shops, there are also in-built features designed to maximize productivity and sustained earnings through collective stock procurement or buying power, social networking and market dominance.

    “We developed a B2C, or Brands to Customer, application as an added element of the MobiSpaza value offering. With MobiSpaza, brands can promote their products directly to the last mile whereby interested consumers can redeem coupons in real time at their nearest spaza shop,” said Donald Mudenge, COO of MobiCash South Africa. “The ultimate goal is to make goods and services more affordable and accessible in the townships while giving businesses reason to stay and grow.”

    Today some shoppers would forgo spaza shopping simply because there are no rebate systems and no points to be earned. This is mostly due to the lack of “sophisticated equipment” required to run such systems at spaza level. However, MobiSpaza is also set to introduce a new flair to township shopping by enabling spazas to begin offering points-based rebates and loyalty systems.

    MobiSpaza benefits South Africa township communities in areas such as human development and increased access to financial products and services. Businesses, on the other hand, now have better and improved access to these markets and forge mutually beneficial partnerships and collaborations to help serve the communities better.

    MobiCash, introduced to promote financial inclusion, is the technical platform behind spaza sector-orientated MobiSpaza.

  • Global Blue links with EuroPass,WeChat to boost Chinese tourist spend in Europe

    Global Blue links with EuroPass,WeChat to boost Chinese tourist spend in Europe

    Global Blue has inked a deal to make it easier for Chinese tourists to claim tax refunds on goods they buy in UK and European stores by linking up with major mobile payments specialist EuroPass. And the deal has a major WeChat social media element too.

    Chinese shoppers now have more options for claiming back the VAT when they shop in Europe

    Anything that makes it easier for Chinese shoppers to spend has to be good news with the consumer group particularly important for fashion and luxury stores in key European cities.

    London in particular has seen a Chinese surge of late. According to the Global Blue tax-free spend figures last month, with 21% of the total tax free sales, Chinese shoppers made up the biggest share of tax-free spend in the UK and they also showed the biggest growth in spend since last year.

    The company, which handles sales tax refunds, said this week it has acquired a stake in EuroPass, the European WeChat payment specialist. It has signed an exclusive contract to introduce retailers to the firm’s mobile payment solution to directly deliver tax refunds to Chinese shoppers.

    EuroPass has developed a mobile payment solution for WeChat, the social network that’s hugely popular in China with over 938 million active users. The solution allows Chinese travellers to use their apps to pay for transactions in Europe.

    Global Blue said the deal will help it to further develop its offering to Chinese travelling shoppers and enable it to offer affiliated merchants access to WeChat’s payment ecosystem in Europe.

    Aside from payments, EuroPass also offers a WeChat mobile ticketing solution and a European marketplace, helping drive WeChat customers to European merchants.

    Global Blue’s affiliated merchants will now be able to accept WeChat Pay in their stores, as well as other payment systems as, in recent months, the company has made major investments in this area with  new refund solutions with Alipay and UnionPay.

    As Global Blue’s exclusive tax-free partner, in the future EuroPass will also allow tax refunds from transactions to be paid directly to travellers’ AliPay and WeChat Pay wallets.

    CEO Jacques Stern said: “Chinese Globe Shoppers are vital to the retail industry worldwide. WeChat is the number one social network in China and an increasingly important player in the global payments space, so it is a natural platform for us to focus on.”