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Category: Logistics

Retail News Asia is committed to providing both local and global retailers with the latest Logistics news throughout the Asian market. This on a daily base.

  • XPO Logistics to Deploy 5,000 Collaborative Warehouse Robots in North America and Europe

    XPO Logistics to Deploy 5,000 Collaborative Warehouse Robots in North America and Europe

    XPO Logistics, Inc., a leading global provider of transportation and logistics solutions, today announced plans to deploy 5,000 intelligent robots throughout its logistics sites in North America and Europe. The robots, which are designed to collaborate with humans, will supplement XPO’s existing workforce and support future growth. XPO has a strategic partnership with robotics manufacturer GreyOrange Pte. Ltd. that makes XPO the exclusive logistics provider for use of its robots in North America, the United Kingdom and eight European countries.

    Bradley Jacobs, chief executive officer of XPO Logistics, said, “We’ve developed our logistics technology to integrate the latest intelligent automation and adapt it at lightning speed. This allows us to dramatically improve fulfillment time and cut costs. The addition of 5,000 collaborative robots will make our logistics operations safer and more productive in picking, packing and sortation. These are important benefits for our customers – particularly in the e-commerce and omnichannel retail sectors, where order speed and accuracy are essential ways to compete.”

    The autonomous robots are part of a modular goods-to-person system that also includes mobile storage racks and fulfillment stations. Each robot can move a rack weighing approximately 1,000 to 3,500 lbs., bringing it to a station where a worker fulfills up to 48 orders simultaneously. The entire process is controlled by XPO’s proprietary warehouse management system. This high-speed, flexible solution supports same-day and next-day deliveries by shortening order-to-shipment times and helping workers minimize walk-time and manual errors.

    XPO’s latest robotics implementation is part of the company’s planned $450 million investment in technology this year. Other recent innovations include the XPO Direct shared-space distribution network, voice integration with Amazon Echo and Google Home to track the last mile delivery of heavy goods, and the XPO Connect digital freight marketplace with multimodal infrastructure.

     

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  • DHL partners with ChannelAdvisor to power global e-commerce for retailers and brands

    DHL partners with ChannelAdvisor to power global e-commerce for retailers and brands

    2 October, 2018 – DHL eCommerce, a division of the world’s leading logistics company Deutsche Post DHL Group (DPDHL), announced a strategic alliance with ChannelAdvisor, a leading provider of cloud-based e-commerce solutions. Through the partnership, brands and retailers can easily expand internationally by reaching foreign markets and delivering to customers around the world, with seamless connection to DHL eCommerce fulfillment and shipping.

    “We’re excited about this strategic alliance between DHL and ChannelAdvisor, which brings together two industry-leading companies to power the e-commerce opportunity for brands and retailers across the globe,” says Charles Brewer, CEO, DHL eCommerce. “By leveraging technology platforms, retailers and brands can accelerate their cross border e-commerce strategy by easily expanding to new regions and selling to anyone, anywhere. This is made even easier with a global e-commerce logistics partner like DHL to ensure a seamless order fulfillment and shipping process.”

    ChannelAdvisor enables retailers and brands to sell on marketplaces and improve their online performance by optimizing their operations. With a single product data feed, retailers and brands can sync with over 107 marketplaces. As orders and performance information flow back to the system, results are analysed and broken down to enable retailers/brands to optimize their e-commerce strategies.

    As a strategic partner, DHL eCommerce will bring their expertise in e-commerce logistics and access to a global fulfillment network for customers on the ChannelAdvisor platform. Customers can utilize the network of shared-use facilities at transactional prices to enable high-quality e-commerce order fulfillment with best-in-class operations and multiple shipping options.

    “ChannelAdvisor’s strategic alliance with DHL eCommerce gives us the opportunity to work with one of the largest global logistics providers,” says Paul Colucci, Vice President, Global Business Development, ChannelAdvisor. “By combining ChannelAdvisor’s industry-leading e-commerce platform with DHL’s leading logistics capabilities, DHL eCommerce customers will be able to reach new consumers on marketplaces, while continuing to offer the best-in-class fulfillment and shipping they expect. It’s essential that brands and retailers diversify their digital and multi-channel strategies to succeed in today’s evolving industry, and we are honored to be selected by DHL eCommerce to help its customers accelerate their sales strategies and meet demands.”

    Partnering up with ChannelAdvisor emphasizes Deutsche Post DHL Group’s objective to be the leading global provider in e-commerce logistics. DHL eCommerce is part of Deutsche Post DHL Group, established in 2014 as part of the Group’s growing focus in e-commerce logistics solutions. Along with its sister divisions DHL Express, DHL Supply Chain and DHL Global Forwarding, the Group offers end-to-end solutions for e-commerce retailers.

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  • Manhattan Associates Named a Leader in the Industry’s Top Order Management System Evaluation

    Manhattan Associates Named a Leader in the Industry’s Top Order Management System Evaluation

    Manhattan Associates Inc. announced that it has been named a Leader in The Forrester Wave™: Order Management Systems (OMS), Q3 2018 report by Forrester Research. Specifically architected for advanced omnichannel environments, Manhattan Order Management received the highest score in the Strategy category – with the highest scores possible in the Product Vision and Innovation Road Map criteria. Forrester’s analysts also gave Manhattan’s OMS among the highest Current Offering scores in the Order Channel Capabilities, Store Fulfilment, Order Orchestration, and Contact Centre Capabilities criteria.

    Forrester evaluated products across 40 criteria and Manhattan’s OMS achieved the highest scores possible in 23 of these categories. The report also notes Manhattan’s strongest offerings in store fulfilment capabilities, including endless aisle, BOPIS, and ship-from-store. Forrester analysts describe the product in the report as “a good fit for companies looking for an enterprise-class, cloud-based solution, with robust features and functionality that are built for complex but common omnichannel scenarios.”

    “We’re honoured to be named a leader in the Forrester OMS Wave. We see our placement as further validation of the collaboration and co-innovation we’ve done with our customers, some of the most successful omnichannel businesses in the world,” said Brian Kinsella, senior vice president, Product Management, Manhattan Associates. “Our OMS customers receive immediate access to these enhancements without ever having to worry about an upgrade, and have the full flexibility to extend the solution with their own proprietary innovations.”

    Manhattan’s Order Management solution is part of the Manhattan ActiveTM Omni platform, the most technologically advanced omnichannel commerce solution ever engineered. Built for the cloud, Manhattan Active Omni not only delivers the industry’s leading order management solution, it also includes next generation point of sale, intuitive store fulfilment, omnichannel promotions and a retail-focused CRM with case management and native social integration to ensure retailers are ready to deliver on their customer promises.

     

  • Crown celebrates 40 years of its operational anniversary

    Crown celebrates 40 years of its operational anniversary

    Crown Equipment Corporation, one of the world’s largest material handling companies, is celebrating 40 years as a leading provider in the Asian market. With the region rapidly rising to become a manufacturing and logistics powerhouse, Crown is helping its customers manage market demands and meet industry challenges through its flexible product range and innovative, customised solutions.

    Pallet management is one of the major issues for emerging distribution companies and small to medium-sized enterprises lacking the knowledge to deal with the challenge. Within Asia, the two most popular pallet sizes are the square 1,100mm x 1,100mm pallet and the 1,200mm x 1,000mm pallet. The U.S., Europe, and Australia, however, use different International Organization for Standardization (ISO) approved pallet sizes, and these diverse pallet types can create challenging problems if not handled correctly.

    Crown’s global approach to research, design, engineering and manufacturing means that it produces a range of lift trucks that offer the best fit to the pallets relevant to the warehouse facilities in multiple regions globally. While the company builds a range of lift trucks to cover all aspects of material handling work, from the dock to the top space of a high bay rack, Crown also customises its standard designs to help solve specific problems, such as modifying the width and position of the legs so that it would work effectively according to the required pallet size.

    With a focus on providing end-to-end material handling solutions, Crown can also identify other areas of the warehouse that can add efficiency when dealing with a range of pallet sizes. Crown consultation includes a detailed review of customers’ operations to help decide the most appropriate material handling equipment and provide inputs to improve productivity, such as enhancing warehouse design and safety culture.

    “When you work with Crown, you are working with people in possession of great product knowledge and a thorough understanding of warehouse supply chain requirements. Knowledge is a major factor that separates Crown from the competition in the Asia Pacific region and the ability to provide customers with an end to end total material handling solution partnership,” said Steven Hill, the Managing Director of Crown Equipment for Southeast Asia.

    Crown set up operations in Southeast Asia in 1978 with the Southeast Asia regional headquarters now located in Singapore. The Asia Pacific region is serviced through an extensive retail branch network, which includes locations across Australia, New Zealand, Singapore, Thailand, South Korea, the Philippines, Indonesia, Malaysia, Vietnam, Taiwan and China.

    Crown has recently launched in a number of new locations with branches in the growth hubs of Johor, Malaysia; Rayong, Thailand; Clark, the Philippines; Incheon, South Korea; and Ho Chi Minh City in Vietnam.

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  • UPS Expands My Choice Service in Asia to Facilitate Intensifying E-commerce Demand

    UPS Expands My Choice Service in Asia to Facilitate Intensifying E-commerce Demand

    Today announced the global expansion of UPS My Choice service to 96 additional countries and territories, bringing the total to 112 served. With the entrance into countries and regions in Asia Pacific, Africa, the Indian Subcontinent, Caribbean and Central and South America, Middle East and Oceania, and an expansion in Europe, this package-delivery management service has the ability to help more busy consumers and consignees around the world to track, schedule, and redirect their packages—just in time for the peak holiday shipping season.

    In Asia Pacific, UPS My Choice will be introduced in 13 markets, including Australia, China, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. This expansion, the largest since the service was launched seven years ago, comes as membership in UPS My Choice crosses the 52 million-member mark worldwide. This combination of scale and geography provides shippers a distinct advantage as cross-border shopping increases.

    Every UPS My Choice user will have access to e-mail and text notifications that a delivery is on its way, a day before delivery alert and a delivery notification. In countries and territories where technology allows delivery change options, users can route packages to another address, opt to hold the delivery or reschedule for delivery on another day.

    The expansion, which takes UPS My Choice service far beyond the original 16-country-and-territory footprint, comes in two phases: The first brought the service to 48 additional locations worldwide over the summer. Phase two, which includes another 48 countries and territories, begins this month.

    This service expansion is reflective of the impact e-commerce is having on global and intra-Asia trade. According to the 2018 global UPS Pulse of the Online Shopper™ study, consumers in Asia are increasingly shopping beyond their own borders to buy from overseas retailers, with 55 percent of respondents indicating that they had made one or more international e-commerce purchases within the three months prior to the survey. Among those, 77 percent were purchased from retailers based in Asia.

    “While UPS has offered package tracking for more than a quarter of a century, we know that consumers today expect even more flexibility, control and convenience,” said Ross McCullough, President, UPS Asia Pacific Region. “The expansion of UPS My Choice into Asia, and other regions of the world, will equip both shippers and consumers with the tools they need to keep businesses and personal schedules running more smoothly, leading to a happier and easier transaction for everyone involved. With a new member signing up for UPS My Choice every four seconds, it’s easy to see that the benefits are valuable to online shoppers.”

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  • DHL Express recognized as Asia Pacific Best Employer in 2018

    DHL Express recognized as Asia Pacific Best Employer in 2018

    DHL Express, the world’s leading international express services provider, has been named Asia Pacific Best Employer 2018 by Aon Hewitt, the global talent, retirement and health solutions business of Aon plc. This is the fifth time DHL Express has won this award in the region, since 2013.

    This accolade is conferred to companies which have won Aon Hewitt awards in at least three countries across the region, and DHL has exceeded this expectation by winning Best Employer in India, Malaysia, Philippines, Singapore and Thailand.

    Ken Lee, CEO, DHL Express Asia Pacific said, “It is an honor to be recognized as a leading employer and an excellent workplace in Asia Pacific again. This award is a huge win for the region because it is strong proof that we have been successful in building positive relationships with our employees, who are such vital assets to the success of our organization. As we aim to remain Employer of Choice, employee engagement continues to be our top priority and we are committed to sustained investment in our employees to help them realize their full potential.”

    Based on a comprehensive study, nominated companies were thoroughly assessed by an independent external committee based on three types of sources: employee opinion survey, human resources practices, and CEO questionnaire and interview. According to Aon Hewitt, DHL Express has demonstrated and achieved consistently high performance in key areas of Employee Engagement, Compelling Employer Brand, Effective Leadership and High Performance Culture across the region. Additionally, employee perception indicates that DHL Express excels in critical execution enablers including infrastructure and technology that drive productivity and encourage collaboration, and openness to diversity in the environment.

    DHL Express’ continuous investment in talent growth, including its Certified International Specialist (CIS) and Certified International Manager (CIM) programs has trained over 60,000 employees in Asia Pacific as of 2017. Employees are trained on the company strategy, and fundamentals of international and management skills such as ensuring respect and results while interacting with colleagues.

    In addition to the CIS and CIM programs, DHL Express regularly organizes activities that celebrate and recognize employees’ dedication and cultivate employee engagements at all levels. These include initiatives such as ‘Staff Appreciation Week’ and ‘Employee of the Year’. Most recently in August 2018, DHL Express held its DHL AsiaCup in Singapore — the annual employee football and cheerleading event involving more than 1,000 employees, to rally teams across the region to build an even stronger employee network and celebrate their successes.

    First conducted in Asia in 2001, Aon Hewitt’s Best Employers study aims to recognize companies that have a real competitive advantage by investing in its people, and to explore the winning attributes of a workplace of choice.

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  • DHL APAC Innovation Centre Incepts Vechain as a Partner as it Displays it on its Partner Wall

    DHL APAC Innovation Centre Incepts Vechain as a Partner as it Displays it on its Partner Wall

    While most coins are trying to find solutions for a variety of industries, Vechain has its focus set on the bringing blockchain and cryptos to the logistics sector. And its hard work and focus seem to have paid off as Vechain finds itself on the partner wall of DHL’s Asia-Pacific Innovation Centre (APIC) in Singapore.

    VechainThor’s DApp and DHL partnership could bring blockchain to logistics

    The news of the partnership with DHL shared by Sarah Nabba, Country Manager for Singapore at VeChain Tech where she said the DHL center provides an immersive experience to clients by introducing new solutions from both established co. & startups and the Vechain would look for collaborations with DHL.

    This could prove to a really good news for the project as DHL is one of the biggest names in logistics globally. It would also provide Vechain to grow under DHL’s guidance at the Innovation Centre and may get a chance to collaborate on a variety of projects in the logistics space.

    DHL Asia-Pacific Innovation Centre is first of its kind in Asia-Pacific. This SGD$10m facility is DHL’s first innovation center outside of Germany and the first dedicated center for innovative logistics services in the Asia-Pacific region. Launched with the support of the Economic Development Board (EDB) of Singapore, the APIC showcases futuristic technologies that will transform logistics operations.

    VeChain is continuously working on its business model of Blockchain-as-a-Service (BaaS) provider that targets enterprise-level businesses. Vechain had recently had announced that it has co-developed a blockchain-based supplier evaluation system with global logistics provider DB Schenker. This new decentralized application (DApp) will use the VeChainThor blockchain to score DB Schenker’s third-party logistics partners in China based on collected data –  the result being an evaluation for services such as packaging, transportation, and the quality of goods.

    The Vechain Foundation claims that the DApp is the first ever implementation of blockchain for supplier management purposes

    “In the future, the system and its related applications can potentially evolve into a platform [that is] widely shared and co-constructed by a broad range of logistics service providers.”

    Logistics sector has significant roadblocks which blockchain can provide a solution to. Blockchain has potential to rehaul the logistics and supply chain industry by providing the tamper-proof tracking of products is being recognized by an increasing number of global industry giants, among them Maersk, IBM, and FedEx, as well as South Korean electronics leader Samsung and Walmart. Understanding this space well, Vechain is making its move correctly towards mending this problem.

    Technology can actually make things better for the logistics sector and blockchain and Vechain is just here to do that. Blockchain does have a potential to fundamentally change the logistics industry and Vechain would look forward to cooperating with more industry players building a logistics ecosystem based on mutual construction, trust, collaboration, and benefit.

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  • Indonesian logistics startup Waresix secures $1.6m funding

    Indonesian logistics startup Waresix secures $1.6m funding

    Indonesia’s US$240 billion logistics market is said to be growing by double digits per year. Tapping into that opportunity is Waresix, a startup that aims to improve warehouse services in Southeast Asia’s biggest economy.

    Waresix today announced that it has obtained US$1.6 million in pre-series A funding from investors led by East Ventures and Monk’s Hill Ventures.

    Founded in 2017, the startup built a marketplace that connects businesses and individuals in need of warehouse space with warehouse operators. The site allows users to book a wide range of storage options in less than 24 hours. It also provides cross-border warehousing services for overseas customers looking to distribute goods in Indonesia.

    Waresix covers 26 cities across the archipelago. It has partnered with more than 75 warehouse operators that handle general cargo, retail fulfillment, and cold storage.

    Warehouse and fulfilment needs account for 16 percent of Indonesia’s logistics market – equal to a market size of over US$30 billion, according to market estimates. This segment is expected to expand significantly alongside the country’s ecommerce sector.

    “As the ecommerce industry grows at extremely fast pace, it’s important to ensure that movement of goods is as efficient as possible – which makes the warehousing industry an inevitable part of supply chain optimization,” explains East Ventures managing partner Willson Cuaca.

    SMDV and Triputra Group were the other investors that participated in this latest fundraise, which comes months after Waresix raised its seed round.

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  • Logistics startup Expedito wins Seedstars Jakarta

    Logistics startup Expedito wins Seedstars Jakarta

    Seedstars Jakarta, the Indonesian round of global seed-stage startup competition Seedstars World, on Friday named logistics startup Expedito as its first winner at Ruang & Tempo, South Jakarta.

    Expedito is a price comparison website and online booking service for international shipping.

    Selected out of nine finalists, Expedito will take part in the week-long Seedstars Summit in Switzerland in April 2019. The startup will have an opportunity to meet more than 65 winners from other Seedstars competitions, as well as investors and mentors from around the world. At the final day of the summit, the startups will pitch for an opportunity to win up to US$1 million in equity investment and other prizes.

    In addition to Expedito, sharia-based P2P lending platform Ammana has been named as second prize winner while equity crowdfunding platform Bizshare has been named as third prize winner.

    The finalists are include retail solutions provider Do-Cart, recruitment startup for blue collar jobs Pakaruto, GPS-tracking solutions provider Lacak, agritech startup Aglonera, queueing app Qiwii, and healthtech platform for patients of varicose vein disease Varises Indonesia.

    The panel of jury for this event includes Arum Kalbuadi Putri (Openspace Ventures), Melina Subastian (Alpha JWC Ventures), Paul Luo (BStartup), Joseph de Leon (Gravitas Prime), Octa Ramayana (Digitaraya), and Gaby Fernandez Scala (Seedstars).

    For this year’s event, Seedstars World Asia partners with Merck Accelerator to support early stage startups with a focus on life sciences.

    To organise the Jakarta event, Seedstars work with Digitraraya, Kumpul, Prosehat and Ruang & Tempo, with support by Kibar, Greenhouse, FlySpaces, Freak Out, Bat Ventures, RASI, Asosiasi Tech Startup Indonesia, ANGIN and media partner Daily Social.

    The event stated that it had attracted interest from over 110 startups and around 70 attendees.

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  • DHL E-commerce Makes it Easier to Ship from China to Australia

    DHL E-commerce Makes it Easier to Ship from China to Australia

    DHL eCommerce has partnered with AuMake, an ASX listed retailer connecting Australian suppliers directly with Chinese consumers, to enable quality deliveries direct from Australia to China, starting today. AuMake’s growing database of over 80,000 members will now be able to ship direct to China with DHL eCommerce Parcel International Direct shipping solution, a high quality and affordable tracked solution with fast transit times of 5-7 days.

    “We’re proud to partner with AuMake to offer Parcel International Direct China to their customers and provide reliable and high quality direct shipping solutions. We understand that trust is highly important for Chinese shoppers particularly in the delivery process. Our shipping solution offers great transit times, high quality handling and tracking visibility to connect Australian brands to Chinese consumers,” said Denise McGrouther, Managing Director, DHL eCommerce Australia.

    Australian products are highly sought after by Chinese online shoppers, contributing to 20% of cross-border purchases into China in 2017, up 9% from 2016[1]. In addition, there are an estimated 400,000 ‘daigous’ operating in Australia who act as an overseas personal shopper to buy and ship products from Australia to China.

    Through its growing footprint of showroom-style stores, AuMake and Kiwi Buy across Sydney, Australia, customers can easily make purchases and arrange a pick up by DHL eCommerce for international deliveries from AuMake’s retail stores with the launch of the new service.

    “The demand for Australian products from China is insatiable and through AuMake’s retail stores and the collaboration with DHL eCommerce, we are making it easier to ship from Australia to China. AuMake’s customers can shop and ship with the additional choice of using a well known and trusted logistics provide like DHL eCommerce, providing peace of mind that their purchases will be safely and quickly delivered,” said Joshua Zhou, Managing Director, AuMake International Limited.

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  • New CEO for DHL Global Forwarding to drive Growth in North Asia

    New CEO for DHL Global Forwarding to drive Growth in North Asia

    Charles Kaufmann has been appointed by DHL Global Forwarding as CEO, DGF North Asia South Pacific with effect from 1 October 2018.

    Kaufmann brings more than 40 years of logistics experience to the new regional cluster, most recently serving as the leader of DHL Global Forwarding’s operations in North Asia and Japan as well as Head of Value-Added Services in the Asia Pacific region.

    “Charles understands the nuances of trade and freight forwarding in North Asia like no one else, and has shown remarkable ability to continuously improve operational standards and customer satisfaction with each passing year,” said Kelvin Leung, CEO, DHL Global Forwarding Asia Pacific.

    “His experience lies at the intersection of logistics innovation and sustainable, efficient freight solutions, making him our obvious choice to tackle the rapidly evolving needs of both North Asia and the South Pacific.”

    Since joining Deutsche Post DHL in 1973, Kaufmann’s expertise has steadily broadened from air and ocean freight into fields like customs brokerage, integrated warehousing, and international supply chain solutions. As CEO of DHL Global Forwarding North Asia, he led the enhancement of innovative products in the division’s core businesses of air and ocean freight, as well as the development of new multimodal services by sea and rail from Korea and Japan via China to Europe.

    “Despite volatile rumblings in the global trade environment, the future for North Asia’s economic powerhouses like South Korea and Japan continues to look bright, and I’m looking forward to further building on the strong network and service standards that we’ve established in the past few years to give the region’s industries a stable platform for growth no matter the headwinds,” said Kaufmann. “At the same time, we see significant opportunities to help businesses in the South Pacific to grow internationally in a sustained and cost-effective manner.

    “Even as Australia and New Zealand remain on track for steady economic growth, emerging countries like Papua New Guinea and Fiji are beginning to build stronger links to the world’s biggest markets, giving us a clear mandate to support these developments with more cost-effective freight connections, streamlined logistics solutions, and market-leading service at every customer touchpoint. I’m excited about taking up this expanded remit, and look forward to working with our extremely accomplished teams in North Asia and the South Pacific as best I can.”

    Kaufmann takes over from Tony Boll, outgoing CEO of DHL Global Forwarding South Pacific and Country Manager for DHL Global Forwarding Australia, who enters retirement in February 2019 after more than 52 years in the Deutsche Post DHL Group.

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  • DHL brings “Cash on Delivery” to Malaysia, Thailand, & Vietnam

    DHL brings “Cash on Delivery” to Malaysia, Thailand, & Vietnam

    E-commerce exporters in China and Australia, consumers in Malaysia, Thailand and Vietnam, and DHL eCommerce are all expecting benefits from the introduction of a Cross Border Cash-on-Delivery (COD) system by Deutsche Post DHL Group.

    The DHL e-Commerce Cash on Delivery (COD) service will allow consumers in the three Asean countries to pay in cash when they receive their online purchases.

    With more than 73 per cent of Southeast Asia’s population unable to access credit cards or internet banking services, DHL is realising that reverting to low-tech cash has the potential to see significant increases in volume (and revenue), as the regions burgeoning middle-class looks further afield for their purchases.

    “The low level of credit card penetration has forced e-commerce retailers to offer alternative modes of payment methods, such as cash on delivery, digital payments, and in some cases paying in-store”, said Charles Brewer, CEO of DHL eCommerce.

    “This opens up a huge potential by reaching out to a new group of unbanked consumers, and also meeting the needs of consumers who prefer to pay in cash.

    “With our fully-owned domestic delivery network in Malaysia, Thailand and Vietnam, we are able to deliver on-time with secure features like cash-on-delivery”, Mr Brewer added.

    The DHL eCommerce COD service allows sellers, specifically in China and Australia, to collect cash on delivery in the three Asean member states, with payment status tracking available on the DHL portal. Vendors receive their money every 14 days.

    Comprising a total solution, DHL eCommerce offers parcel pick-up, easy IT integration of the seller’s inventory into the DHL shipping process, end-to-end tracking, dynamic routing and distribution, returns management, and more.

    DHL Vietnam to truck Sendo’s local sales

    Meanwhile in Vietnam, DHL recently announced a partnership with Sendo, Vietnam’s leading local e-commerce platform.

    The deal will see the German logistics giant provide delivery to Sendo customers in Ho Chi Minh City (HCMC), Hanoi, and other primary markets in the country.

    Describing the deal as delivering benefits to everyone, Tran Hai Linh, CEO of Sendo said the international standard delivery service will boost the confidence of the country’s eCommerce shoppers, and deliver increased business to the 300,000  vendors, micro-entrepreneurs, and small businesses who sell their products online.

    To kick-start the arrangement DHL eCommerce has placed more than 300 ServicePoints in locations that provide easy access to Sendo’s sellers.

    Vendors can either drop off their parcels and receive discounts of up to 20 per cent, or arrange for a pickup by DHL for direct door-to-door delivery.
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  • GDEX acquires 44.5% stake in Indonesian courier

    GDEX acquires 44.5% stake in Indonesian courier

    GD Express Carrier Bhd (GDEX) and two of its wholly owned subsidiaries have taken up a 44.5% stake in PT Satria Antaran Prima TBK (SAP Express) via an initial public offering (IPO) for IDR92.71 billion (RM25.8 million) or IDR250 per share.

    SAP Express is slated for listing this week.

    GDEX told Bursa Malaysia that the group and two units GDEX Sea Sdn Bhd and GD Valueguard Sdn Bhd have subscribed for a 16.5%, 18% and 10% stake in SAP Express for RM9.57 million, RM10.43 million and RM5.79 million, respectively.

    The subscription sum will be satisfied entirely in cash through internal generated cash and cash in hand.

    Headquartered in South Jakarta, SAP Express mainly provides services in the express delivery segment, as well as transportation, distribution and warehousing.

    As of March 2018, it is able to cover the whole of Indonesia supported by its 58 branches and 12 representative branches as well as more than 100 retail counters.

    GDEX said the participation in SAP Express’ IPO will enable the group to tap into the fast-growing express delivery industry in Indonesia, which is also in line with the strategy of regional expansion starting with Indonesia.

    “We believe Indonesia offers a vast growth opportunity for the courier business, supported by the growth of e-commerce as well as conventional business. The continuation of the company’s partnership with SAP Express will enable the company to provide business advice and support as well as knowledge transfer between the two companies.”

    Its shares gained 1.5 sen or 3.6% to close at 43 sen today with 1.01 million shares changing hands.

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  • DHL eCommerce on a roll for top spot in logistics solution

    DHL eCommerce on a roll for top spot in logistics solution

    A division of Deutsche Post DHL Group, DHL eCommerce focuses on providing e-commerce logistics solutions.

    “Having launched the first DHL ServicePoints in December 2017, the company has been rapidly expanding its network towards the target of 1,000 outlets by the end of this year. We are on track and will team up with SE-ED book center and selected retail chains to further expand our footprint, providing more choices and convenience for sellers and buyers with extensive drop-off and pick-up locations,” he added.

    The company launched DHL Parcel Metro earlier this year, a same-day delivery service for Greater Bangkok. Retailers can send parcels, weighing up to

    20kg each, under a cut-off delivery time of 12 pm on the same day. It came as an addition to the existing next-day service across most parts of Thailand, and the two-to-three day delivery service to some rural areas.

    “We will also introduce more SME-friendly services for small businesses, such as those needing less than 5 shipments a day. It will be mobile-friendly, with competitive and transparent pricings, without the need to open an account,” he added.

    “Our upcountry pick-up capability enables Thai micro-SMEs, particularly those in the rural areas, to tap on e-commerce for an easy and convenient way to ship their parcels,” he said.

    Kiattichai added that the company is very upbeat on the growth prospect of  e-commerce in Thailand.

    “2018 is an excellent year for us as we have seen very positive and encouraging growth in volumes and customers. Besides B2C (Business to Consumer), we have also been supporting B2B companies requiring domestic deliveries, including banks and retailers with multiple branches across the country.”

    Last week, the Department of International Trade Promotion reported that  the value of buy and sell transactions on the e-commerce channel totalled Bt2.8 trillion last year, due to greater

    Internet accessibility and more people buying products from online platforms. Of the total, business-2-business e-commerce accounted for  Bt1.67 trillion in value, business-2-consumer Bt812 billion, other kinds of e-commerce Bt324 billion. The e-commerce boom has led to continuous expansion of the logistic business with annual growth of 10 to 20 per cent, reaching Bt28 billion in value last year,according to department data.

    Recently DHL eCommerce has enabled Kasemchaifood, one of Thailand’s major egg producers, to deliver fresh eggs directly to consumers within 24 hours by leveraging on DHL eCommerce’s nationwide delivery network in Thailand.

    “Our team of e-commerce delivery experts are specially-trained to ensure they are able to handle all parcels with care and deliver a smile in the last mile – even for the most fragile item,” Kiattichai said.

    DHL eCommerce has also worked with Kasemchaifood to design and test shipping packages with protective and shock-resistant packaging. It has also enabled a last-mile delivery technology platform for Kasemchaifood, making it possible for consumers to track their deliveries from farm to table.

    He added that the e-commerce market is fairly new, still in its growth stage with many new players in a very competitive environment.

    “However, quality is a huge issue and we are proud that our consistent quality remains to be the market-leading differentiator in e-commerce delivery. It is an excellent time to be in e-commerce and we are extremely excited to grow our service to become the market leader in e-commerce logistics,”.

    “Innovation is a huge focus for DHL and we will continue to invest in small innovations (aimed at improving productivity) and big innovations (eg new business models) to digitize the logistics industry,”

    “Our Innovation Centers in Singapore, Troisdorf in Germany and Chicago in the US are fully focused on developing, testing and rolling out new innovations such as Artificial Intelligence and we will do this with customer input to ensure we always provide value to them,” Kiattichai said.

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  • DHL eCommerce has rolled out a fleet of electric motorbike in Vietnam and Malaysia

    DHL eCommerce has rolled out a fleet of electric motorbike in Vietnam and Malaysia

    DHL eCommerce has rolled out a fleet of electric motorbikes as part of Deutsche Post DHL Group’s commitment to Zero Emissions by 2050.

    DPDHL announced that it will operate 70% of its own first and last mile services with clean pick-up and delivery solutions.

    “In parallel with the continued growth in e-commerce, we expect a strong demand for deliveries and we recognize the need for sustainable delivery solutions. As part of DPDHL’s commitment to Zero Emissions by 2050, our fleet of electric vehicles will provide greener deliveries and we are committed to steadily and consciously increasing our fleet of electric vehicles in our domestic delivery network.” said Kiattichai Pitpreecha, Managing Director, Southeast Asia, DHL eCommerce.

    The first fleet of electric vehicles are already in use and the plan is to increase the fleet gradually by sunsetting older vehicles and prioritizing ‘green and clean’ approaches. Delivery hubs in Puchong and Cheras in Malaysia and Ho Chi Minh and Hanoi in Vietnam will be retrofitted with electric charging points with fast charging capabilities.

    DHL eCommerce provides nationwide domestic delivery with fully-owned operations in Malaysia and Vietnam to enable e-commerce businesses to deliver to their consumers. The domestic delivery network also includes DHL ServicePoints for drop-off and pick-up with convenient locations to provide greater convenience for sellers and consumers while optimizing delivery for greater efficiency.

    “Consumers are becoming more environmentally conscious and are placing greater value on sustainable options when they shop. We are super pleased to be rolling out our electric fleet in Malaysia and Vietnam to support our customers — it is great for us, great for our customers and great for the country.” added Kiattichai Pitpreecha, Managing Director, Southeast Asia, DHL eCommerce

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