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  • Marc Jacobs partners with ImagineX

    Marc Jacobs partners with ImagineX

    Marc Jacobs International and ImagineX Group have established a 50-50 joint-venture companies in both Hong Kong and Macau to take over distribution of Marc Jacobs collections in Hong Kong and Macau.

    Marc Jacobs Hong Kong Distribution Co has taken over the existing retail network as a base for an ambitious development of Marc Jacobs brands in terms of sales and network development. Marc Jacobs Macau Distribution Co will set up a retail network during the coming months.

    ImagineX Group, part of The Lane Crawford Joyce Group, is a specialist retail, brand management and distribution company operating in Greater China and South East Asia.

    It has fashion partnerships with brands Salvatore Ferragamo, Marc Jacobs, Donna Karan, Paul & Shark, Paul Smith, DKNY, Club Monaco, alice + olivia by Stacey Bendet, Scotch & Soda, Tory Burch and Isabel Marant among others.

    Marc Jacobs International has more than 200 free standing stores across the globe, and the brand includes Women’s and Men’s RTW and accessories, a children’s line called Little Marc Jacobs, multiple award winning fragrances, and Marc Jacobs Beauty, which will launch in Asia later this year.

  • JD’s new delivery app to boost online-to-offline business

    JD’s new delivery app to boost online-to-offline business

    JD Inc, one of China’s biggest e-commerce companies, has introduced a new delivery app for urban Chinese. Paidaojia allows users to place online orders for delivery from nearby merchants, whether convenience stores or restaurants, according to China Daily. JD guarantees delivery within 2 hours on orders from stores within 3 kilometers. JD CEO Liu Qiangdong said in a statement that the app is a strategic move to capture more of the online-to-offline market. Along with the company’s logistics and delivery system, JD plans to build Paidaojia into a “local life and service platform.

    ” The company has already tested the app with a pilot program in Beijing and Shanghai. By the end of March, Paidaojia is expected to serve communities within Beijing from the city center to the fourth ring road. From there, the service area will expand to other large Chinese cities, including Shanghai, Shenzhen, and Guangzhou.

  • Pumpkin Patch looking for buyers

    Pumpkin Patch looking for buyers

    Children’s clothing retailer Pumpkin Patch, whose shares have lost two-thirds of their value the past year, is seeking formal proposals after receiving approaches to buy or refinance the company.

    The Auckland-based retailer, which on Friday posted an improvement in first-half earnings, says third parties have indicated an interest in Pumpkin Patch since the company announced a capital review at its annual meeting in November.

    It has a market capitalisation of NZD35.5 million (USD26.4 million).

  • Li-Ning retail revamp finally working

    Li-Ning retail revamp finally working

    Embattled Chinese sportswear brand Li-Ning is continuing to rebuild its massive Chinese store network as it works to return to profitability.

    The company ended the year with 5626 stores, a net decrease of 289. But it boosted its company-operated store network by nearly 30 per cent as it continued to cull franchisees across the nation.

    Li-Ning expanded its own network from 926 at the end of 2013 to 1201, and culled its franchisees by 565, or 11 per cent, 4424.

    “In 2014, we devoted our efforts in improving retail capability among all channels,” the company said in its earnings statement.

    “We focused on strengthening management on merchandising, retail execution, channel expansion and innovations. The higher overall efficiency as well as fast response to market and consumer appeals laid a solid ground for better retail results.”

    Li-Ning reported a net revenue growth of 16 per cent to RMB6,728 million (US$1.085 billion) for the full year, but said its second half revenue growth rate was a higher 23 per cent.

    It reported a pretax loss of RMB323 million ($52 million), although made a second half profit of RMB28 million ($4.5 million), suggesting the turnaround strategy is beginning to work at last.

    Much of the rebuilding effort is focused on its retail strategy in the sportswear market, a retail category which is saturated with international and local brands and an oversupply of retailers, a situation dating back to the national sports craze fuelled by the Beijing Olympics in 2008.

    Li-Ning says it has established a management team to standardise store opening and operations to ensure they become profitable within six to nine months.

    “In 2015, we will continue to review some of the markets we lost while seeking opportunities to open new stores. One of the challenges we are still facing today is that many of our sub-distributors are single-store operators with low productivity and poor retail operations. Many of them have an outdated inventory mix which makes the store look stale and affects its revenue-generating capability, resulting in the threat of operating loss and store closure. In 2014, we identified multiple approaches to address sub-distributor revival, which have made some preliminary positive results.”

    Behind the scenes, the Li-Ning retail revamp has seen a variety of processes implemented to improve store performance.

    Its sales department worked closely with its product category department and distributors to classify stores by attributes of consumer needs, in order to drive better store assortment planning, which has greatly improved its order accuracy and effectiveness.

    “We also started our efforts in making further segmentation and differentiation of commercial districts to align store assortment planning with product categories. Stores were grouped for management by city tier, commercial zone, consumer segments, sports/sports life relativity, etc. based on our product category strategy.”

    A new ‘Resources Management Platform’ monitors and optimises inventory resources, helping predict forward order matching and in identifying warehouses, distributors and subsidiaries which have inventory excesses or shortfalls. That enables decisions on order rebalancing, merchandise allocation, sales promotion and clearance to be more accurate.

    “We have been able to catch the opportunity to replenish the bestsellers since 2014 Q2 to distributors and sub-distributors with out-of-stock situation. Throughout the year, we also intentionally offloaded the seasonal slow- moving products to discount stores, to clear up the space in regular stores for the bestsellers.”

    Li-Ning’s sales promotion strategy has moved actual retail prices more in line with the market needs and authorisation for price changes has been delegated  to regional level to allow a more flexible response to competitors.

    “These reforms on retail operation resulted in strong growth of more than 18 per cent in our current season product sales in regular stores in 2014, with over 80 per cent of our sales driven by our current and prior season products. Retail discount was improved across the stores, which helped increase gross margin of stores and profitability of distributors. Driven by the improving retail efficiency, our same store growth turned positive in the second half of the year and recorded a high single-digit growth in the fourth quarter.”

    Li-Ning also focused on expanding its LNC (Li-Ning Collection) retail brand, which focuses on premium products in the sports life category to expand the middle and premium consumer market. The stores offer a mixture of cross-category products originated by Korean designers, with the endorsement of Jessica (a former member of the Korean pop group Girls’ Generation), which attracted fashion-minded consumers. More than 10 LNC stores have been opened which contributed sound results in the fashion mall channel, and more new stores are scheduled in 2015.

    Li-Ning also worked with Korean Visual Merchandising Display specialists ESPEC to revamp its store look and visual displays. The result is a seventh generation store format which highlights sports attributes and introduces more fashion elements.

    “Currently, we have four stores of the seventh generation in operation. We believe that, fuelled by the new store image, our retail results will be positioned for effective improvement and enhancement.”

    Li-Ning says its eCommerce business posted revenue growth of 48 per cent in 2014.

    “Our flagship stores on major eCommerce platforms such as Tmall and JD have more than doubled in size, with wider and better assortment and excellent operations.

    On the key November 11 trading day, Li-Ning recorded sales of RMB77 million ($12.4 million), ranking No. 2 in the sports/outdoor category and overtaking both Nike and Adidas.

    In 2015, the company plans to further enhance its presence in the fast growing mobile channel, strengthen its digital innovations, build up an ‘O2O’ eco-system and customer relationship management platform and “provide a world-class Omni-channel shopping experience for customers”.

  • Google Play Korea faces telco challenge

    Google Play Korea faces telco challenge

    Korea’s three largest mobile network operators – SK Telecom, KT and LG Uplus – are to merge their individual app stores to create a new destination One Store.

    The combining of the offers of T Store, Olleh Market and U Plus Store will represent a significant challenge to the Google Play Korea app store.

    The three mobile operators invited 350 app developers and mobile business representatives to the introduction of the unified platform, which is scheduled to be launched in May, at SK Planet’s Supex Hall in Pangyo on March 20.

    Korean developers have had a difficult time registering their apps to the carriers’ three stores, as each had different policies and procedures. These issues should be mitigated with the launch of One Store, and app operators will also benefit from an integrated data management system that will provide information related to customers, downloads and sales.

    App users will also benefit from One Store, as they’ll be able to preserve their purchase history even if they change carriers, and access unified customer app reviews.

    Lee Jae-hwan, the head of SK Planet’s Digital Content department, said the One Store project has been initiated to create an app store that can compete with Google Play. Representatives of the three mobile operators also mentioned that cost savings resulting from the operation of the unified system would be used to invest in Korean developers’ IT projects.

    It was also announced that T Store’s most recent software development kit (SDK) will be fully compatible with the new One Store SDK.

  • UnionPay in giant duty free pact

    UnionPay in giant duty free pact

    UnionPay International has launched a privilege program featuring special discounts at 80 duty free shops in 70 airports by partnering with 16 world-renowned duty free groups.

    Holders of UnionPay cards with a number starting with 62 can receive discounts of at least five per cent during their international travels.

    “As China becomes the world’s second largest tourism source country, we’re keeping up with the trends that individual and in-depth tours have become more popular to continuously enrich our global cardholder privilege system,” said Dong Li, chief branding officer of UnionPay International.

    “Airport duty free shops are must-visit shopping sites for many during their travel, we wish to provide both domestic and overseas cardholders with better card-using experiences at airports around the world by rolling out the latest privilege program.”

    The program is an upgrade of the one of last year that features exclusive discounts at 60 airport duty free shops with many highlights.

    It covers a wide range of destinations inside Asia and beyond, including Hong Kong, Taiwan, Japan, South Korea, southeast Asia, Europe, North America, Australia, New Zealand and the Middle East. A total of 17 airports among the top 20 global ones in terms of passenger flow participate in the program.

    The promotion is focussed on the Labor Day and summer holiday vacation season during which Chinese tourists prefer to travel. But about 30 per cent of the duty free shops, including those in Paris Charles de Gaulle Airport, Toronto Pearson International Airport and Ngurah Rai International Airport, will extend the offers until the end of 2015.

    A large number of new merchants are involved. International airports in emerging tourist destinations including Russia, Italy, Qatar, South Africa, Finland, Belgium and Fiji participate for the first time. UnionPay International also offers privileges in 5 domestic airport duty free shops in Guangzhou, Hangzhou and Kunming to overseas UnionPay cardholders.

    Currently, the overseas UnionPay acceptance network has expanded to 150 countries and regions. UnionPay cards are accepted by 26 million merchants and 1.8 million ATMs worldwide. UnionPay has become the preferred payment service provider of Chinese outbound tourists. Since last year, UnionPay International has launched privilege programs featuring discounts at airport duty free shops, core business districts and tourist destinations.

     

  • Burberry Korea partners with Shinsegae

    Burberry Korea partners with Shinsegae

    Burberry has entered into a new digital collaboration with Korea’s Shinsegae Group to launch the official Burberry ssg.com store in South Korea.

    The custom-built, dedicated space mirrors the brand’s own online flagship store, Burberry.com and is consistent with Burberry’s global luxury positioning. It offers Korean consumers a tailored assortment of Burberry products, allowing the consumer to have a seamless experience of the brand both in physical stores and online.

    The store will offer the Burberry Prorsum, Burberry London, Burberry Brit and Heritage collections, along with accessories, in the womenswear, menswear, childrenswear and accessories categories.

    The Burberry Korea store will be accessible in South Korea across all mobile, tablet and desktop devices. The official Burberry SSG.com store can be found here.

    South Korea’s Shinsegae Group operates both online and offline retail businesses and is considered the leading luxury department store in the nation. It  was founded in 1930.

  • Nike reaps rewards as shoppers trade up

    Nike reaps rewards as shoppers trade up

    Nike has reported a stellar quarter as shoppers indulge in its higher margin products.

    The sportswear giant’s net income rose 16 per cent to US$791 million in the three months to February 28. Its gross margin stretched 1.4 percentage points to 45.9 per cent and total sales rose seven per cent to $7.46 billion.

    The figures beat all market predictions and sent the company’s stock price 4.5 per cent higher in after hours trading on Friday.

    However, the company attempted to temper excitement about the figures, warning that the strengthening US dollar will impact in the current trading quarter.

    Brian Yarbrough, an analyst with Edward Jones, described the result as “really impressive” for a company of that size.

    “This is another just rock solid quarter.”

  • Walmart China to add 30 stores

    Walmart China to add 30 stores

    Walmart China plans to open 30 new stores in China this year, according to media reports from China.

    In addition to the store openings, the US-based retail giant says it will invest US$59.11 million in upgrading about 50 existing stores to modernise them.

    According to a report in the Shenzhen Daily newspaper, five or six of the new hypermarkets will be located in the Guangdong province and two will open in undisclosed locations in Shenzhen. The company already has about 80 stores in Guangdong and four distribution centres.

    Walmart has struggled to gain traction in China despite its enormous buying power and the importance of the nation as a product source for its global store network.

    But it has still managed to build a 400-store strong network, despite intense competition from local rivals.

    The Shenzhen Daily said Walmart China had increased both its sales and profit last year.

    It reported the Sam’s Club in Shenzhen’s Futian District is the top-selling Walmart store worldwide.

  • Li & Fung takes profit hit

    Li & Fung takes profit hit

    Li & Fung has blamed an 18 per cent slide in annual profit on tighter retail margins and transitional costs associated with repositioning the business.

    Turnover for the internationally renowned consumer goods design, development, sourcing, logistics and retail business rose 1.4 per cent, driven by growing customer bases in its trading and logistics arms.

    But the company said “heavy promotions by retailers” and a shift in mix of business impacted margins across supply chains.

    “2014 was a year of transition and investment for Li & Fung. The successful spin-off of Global Brands has allowed us to focus on ways to create value for our customers across our core businesses of Trading and Logistics and this positions us well for the future,” said Spencer Fung, group CEO.

    Due to the Global Brands spin-off last July, the company has reclassified that business as ‘discontinued operations’ and removed its contribution from the figures for the year to December 31 and the previous period to allow accurate comparisons of the ongoing business activity.

    Li & Fung put a positive spin on the 2014 results, describing them as “solid against a challenging macroeconomic environment”.

    “Despite difficult retail conditions in a number of key markets, the business delivered overall growth in turnover. As part of the transition and in line with investments historically made in the first year of a new Three-Year Plan, the company took the opportunity to invest in strategic initiatives for future growth. The increase in top-line turnover was offset by reduced margins and required investments which had an adverse impact on core operating profit,” the company said in a statement.

    William Fung, group chairman said 2014 was a challenging year for both the company’s customers and retail generally.

    “We navigated difficult global market conditions and made necessary investments for the future.”

    Spencer Fung added: “In spite of tough headwinds, our core customers in our trading business grew and our logistics business continued to have high growth. We fully expect that the investments we have made will position the company for growth in the short, medium and long term.”

    The company’s total turnover was US$19.288 billion, but the logistics division achieved a stunning 66 per cent increase. The trading business was stable.

    Total margin decreased by 2.2 per cent due to an overall reduction in margin across the supply chain as a result of brands and retailers conducting heavy promotional sales. In addition, total margin was also impacted negatively by the shift in the mix of our business from principal to the lower margin agency business.

    The company made investments across a number of initiatives to strengthen and improve its core business aligned to its Three-Year Plan goals of building a sustainable enterprise, simplifying the business and accelerating organic growth. Strategic areas of investment included strengthening the logistics network and also adding significant freight forwarding capabilities through the China Container Line (CCL) acquisition.

    The company also made investments in setting up the new Vendor Support Services unit which it expects will gain traction in the coming years. Further investments included new talent and expertise, presence in new markets, new product categories, and support infrastructure to drive organic growth in the business over the coming years.

    Excluding the result of Global Brands, profit attributable to shareholders decreased by 12 per cent to US$539 million.

    Concluded Spencer Fung: “As we enter into 2015, we remain focused on executing our growth strategies with the added benefit of a simpler and more nimble operating model. We are committed to creating value for our customers and developing key product expertise to position us for future opportunities. Despite ongoing economic uncertainty, we are confident that we have taken the right steps to ensure we are well positioned to build a long-term sustainable business. We have tremendous opportunities ahead of us for the remainder of our Three-Year Plan and beyond.”

  • Alibaba: Microsoft, Amazon are friends – not rivals

    Alibaba: Microsoft, Amazon are friends – not rivals

    Amazon and Microsoft are “friends” not rivals of Alibaba in the cloud computing space, a top exec at the Chinese e-commerce giant told CNBC.

    The comments come just a few days after Alibaba opened a data centre in Silicon Valley – its first on US turf in a cloud market dominated by Amazon, Google and Microsoft.

    But Ethan Yu, the international head of Alibaba’s cloud division, Aliyun, told CNBC that the company was not in competition with its US counterparts.

  • Lazada Group aims to double freight hubs in Indonesia

    Lazada Group aims to double freight hubs in Indonesia

    E-commerce giant Lazada Group is set to spend more to develop its logistical system, planning to double its supply hubs in the country by year-end, the firm’s country representative has said.

    Lazada Indonesia CEO Magnus Ekbom said on Thursday, while marking the firm’s third anniversary, that the Lazada Group had secured a total of ¤700 million euros (US$749.4 million) since its establishment in 2012.

    Most of the investment was allocated to develop the group’s logistical system and human resources, he said.

    “In logistics, we’re expanding our capacity and we’re going to be better […]. We want to shorten our delivery period,” he told reporters.

    With more than 17,000 islands that have poor infrastructure facilities, Indonesia poses a challenge for any e-commerce players in expanding their outreach.

    “However, we see it as a massive opportunity […]. In January, we opened a 12,000-meter-square warehouse in Cakung, East Jakarta,” Lazada Indonesia chief commercial officer Rene Janssen said, claiming that it was the biggest that any e-commerce player in the country ever had.

    Ekbom said that his company currently had two warehouses in Jakarta and aimed to open new ones in the coming 12 months.

    “In addition to that, we will also double our Lazada fleet base stations or supply hubs,” he said, adding that his firm currently had around 20 hubs nationwide.

    Ryn Hermawan, Lazada Indonesia senior vice president for operations, was quoted by kontan.co.id as saying that Padang in West Sumatra, Lampung in Bengkulu, Mataram in West Nusa Tenggara and Kupang in East Nusa Tenggara would be among the intended locations for the new hubs.

    Other than adding to its warehouses and logistical hubs, Lazada Indonesia would also give a big push to bring in more international products that were not available yet, Ekbom said.

    He went on to say that his firm aimed to have millions of products this year, emphasizing that it added hundreds of thousands of products every month.

    While declining to share data on the number of merchants his firm currently had, Ekbom said that the marketplace accounted for 85 percent of Lazada Indonesia’s total transactions, a surge from only 10 percent at its commencement.

    Lazada runs its business by both becoming both an online retailer and marketplace for other online merchants.

    Ekbom said that he was optimistic that his firm would continue to grow in the country as Indonesia had one of the fastest growing e-commerce markets.

    He hinted that Indonesia contributed significantly to Lazada Group’s total gross merchandise value of more than $70 million last year. Besides being in Indonesia, the group currently operates in the Philippines, Malaysia, Singapore, Thailand and Vietnam.

    Indonesia’s e-commerce market itself is forecast to grow to $25 billion next year from only $8 billion in 2013, according to e-commerce provider Vela Asia.

    A number of e-commerce players, both online retailers and marketplaces, have planned to develop their businesses. Lippo Group has recently launched shopping website mataharimall.com and planned to invest $500 million. Existing marketplaces such as Bukalapak and Tokopedia have also secured some new funding. – See more at: https://www.thejakartapost.com/news/2015/03/20/lazada-group-aims-double-freight-hubs-indonesia.html#sthash.sXZvznBO.dpuf

  • Vivo City Shanghai signs cinema anchor

    Vivo City Shanghai signs cinema anchor

    Vivo City Shanghai developer Mapletree Group has signed up a cinema chain as a key anchor of the development, currently under construction.

    A 15 year lease has been signed by Pegasus Entertainment Holdings for a two-story cinema complex taking up the top two floors of Vivo City Singapore, which will be branded Cinema City.

    Vivo City is being built in the CBD district of Minxing in Shanghai, with the Singapore-based developer expecting construction to be complete by the first quarter of 2016.

    Vivo City is planned to be a new landmark in Southwest Shanghai with a GFA of 120,000 sqm, featuring over 280 shops and over 2600 parking spaces. It is located next to seven office towers and above two metro lines with excellent connectivity to the Hongqiao airport and nearby five densely populated residential communities.

    Pegasus’ directors said they believe such a large scale development will bring “a vibrant and diversified customer stream” and attract a majority of the district’s foot traffic to the mall which will directly benefit the cinema business.

    Pegasus says it plans to replicate the success of its flagship cinema in Hong Kong – Cinema City Langham Place – in mainland China. Cinema City Shanghai will feature “the most advanced projection and sound systems”, including the exclusive viewing technology 4DX originated from South Korea, to bring “a new and unprecedented film viewing experience to PRC top-tier cities”.

    The Vivo City cinema complex will feature at least nine screens with some 1400 seats.

    Cinema City Langham Place, which officially opened in early January this year after renovation, is ranked first in terms of box office income among all cinemas in Hong Kong, according to statistics from Hong Kong Box Office System.

    “Given the high-end cinema business model under the brand Cinema City has been proven successful, this will be a stamp of approval for the group’s development strategy and growth potential in the film exhibition business going forward,” said Pegasus in a statement.

  • Jessica Alba mulls Honest China

    Jessica Alba mulls Honest China

    Actress Jessica Alba is contemplating taking her non-toxic consumer products brand Honest into China.

    Honest is a growing range of non-toxic consumer products ranging from baby feeding products to shampoos, personal care lines, vitamins, diapers and blankets. Alba is the chief creative officer and Brian Lee, the CEO.

    Now she is considering Honest China.

    Last year, US-based Honest achieved $150 million in revenue. Despite being on the shelves of more than 3000 retailers, including Nordstrom, Target, Costco and Whole Foods, some 75 per cent of the brand’s sales are direct to consumer online, the majority of that in monthly subscription packs. Sales trebled in 2014.

    “We’re looking at China in particular. We believe our brand will really resonate with the Chinese family looking for nontoxic lifestyle choices,” Lee said.

    “We believe it’s a very large market for us.”

    A growing number of Chinese consumers have lost faith in local Chinese suppliers of foods – especially products produced for babies and children. A growing middle class is seeking healthier products and don’t trust local suppliers to meet safety standards. So the concept of non-toxic product lines sourced from the US should resonate with a skeptical Chinese population.

    Honest expanded its range from 450 to 625 products in 2014 and is showing no sign of slowing its development  program in the year ahead.

    This month, the brand launched baby feeding products which Alba told CNBC was “going really well”.

    “Our customers are demanding that we go even further and offer solids and snacks and at a later stage, foods as well. And our customers have also asked us to do more personal care, so feminine care is a vertical we’re launching in the summer, and in the fall – beauty. Both of those verticals we’ve been working on for years, it’s just now that we’re at the point we can finally launch them.”

    Honest China would most launch via an eCommerce model, but given the brand’s approach in the US, a partnership with Alibaba’s Tmall is not a foregone conclusion.

    Honest won’t sell on Amazon because Alba believes in the importance of maintaining one on one relationships with customers and does not want to cede control of the customer experience to another etailer.

    Alba said consumers should not consider Honest a non-toxic version of a consumer products company.

    “[Honest] really is a lifestyle and a way of life. And we’re also an education platform. In so many ways, it’s a different idea.”

    “The core of the business truly is to create a nontoxic world,” added Lee.

  • Pay by face: Jack Ma’s new frontier

    Pay by face: Jack Ma’s new frontier

    Alibaba executive chairman Jack Ma has shocked the IT world by demonstrating technology allowing shoppers to ‘pay by face’.

    The concept is simple: using facial recognition technology consumers can have their face scanned to prove their identity and settle for goods they’ve purchased when shopping online on their smartphone.

    Alibaba news service Alizila describes the technology as “what might be a mobile-tech match made in heaven: selfies and online-payment security”.

    Ma unveiled the concept, still under development by Alibaba Group researchers, after a presentation at the opening ceremony for CeBIT, the annual IT and business expo in Hannover, Germany.

    The demonstration is included in this full length video of his presentation – fast forward to the 1:17:45 mark to watch the short pay by face section.

    As the smartphone increasingly becomes the digital tool of choice for the average Chinese, eCommerce giant Alibaba Group has been pushing the development of several technologies that make it easier and more secure to shop using mobile devices.

    “Online payment to buy things is always a big headache,” Ma said in a Steve Jobs-like “one more thing” moment following his keynote speech.

    “You forget your password, you worry about the securities… today we show you a new technology in the future how people can buy things online.”

    As yet, there is no word from Alibaba on when Ma’s beta version will be ready for prime time testing.