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  • AirAsia and Spotify team up to find ASEAN’s most promising music acts

    AirAsia and Spotify team up to find ASEAN’s most promising music acts

    AirAsia and Spotify are teaming up for a new nine-week campaign titled Dreams Come True with AirAsia. The campaign will pit 20 bands against each other over the course of nine weeks. At the end of the campaign, a single act will be chosen to perform with the legendary David Foster at one of his concerts next year.

    Foster, who is an AirAsia ambassador is also one of the biggest names in music production and composition, having worked with artists such as Michael Jackson, Madonna, Whitney Houston and many more. Foster has won 16 Grammy Awards for his efforts.

    The winning act will be selected via the number of streams it has garnered on Spotify over the nine weeks alone. Previous streaming numbers will not be counted.

    The 20 acts that will be partaking in the campaign are IV of Spades, Abirama, Airliftz, Axel Brizzy, Banna Harbera, Battle Bloom, BECKA, Ben Sihombing, Bil Musa, Jean Tan Li Juan, JinHo Bae, Keiko Necesario, Kuizz, Miss Lou, Reality Club, Rob and the Hitmen, Semenjana, Talitha Tan, The Façade and VVYND.

    In a statement released by AirAsia Group CEO Tony Fernandes, the mogul said “Music, Asean and making dreams come true are three big themes in my life, and it gives me great pleasure to be able to bring them all together in this way. Through this campaign, we hope to discover, hone and promote Asean’s next big musical sensation and to make a difference in their lives. I can think of no better mentor for this task than my good friend David Foster, who knows a thing or two about making hits.”

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  • Clark development eyed by AirAsia Philippines

    Clark development eyed by AirAsia Philippines

    Airasia Group CEO Tony Fernandes is hoping for the full development of infrastructure at the Clark international airport to boost Asean travel. “The answer is Clark for the Philippines but while waiting for that to happen we will begin a line of smaller infrastructure with the tertiary airports we have in the country,” said Fernandes.

    Fernandes said the Philippines is the best kept secret of the ASEAN and described the year as a turning point for the airline in the country. On Tuesday, Fernandes graced the celebration of the 50th anniversary of the founding of AirAsia with the launch of the “I Love Asean” aircraft at the Villamor Airbase with Asean ministers led by His Excellency Dr. AKP Mochtan, and AirAsia Philippines CEO Captain Dexter Comendador.

    “We are an Asean airline, this is a tribute to the Asean. We congratulate Asean for 50 years of peace and now look forward to 50 years of economic growth,” Fernandes said the success of AirAsia. AirAsia aircrafts showcase designs inspired by textiles of the 10 Asean nations: the Batik Cetak from Malaysia, Poom Khao Bin from Thailand, Ulos Batak from Indonesia, Tapis from the Philippines, Tong Dong from Vietnam, Kbach Chan from Cambodia, Lao Phouthai from Laos, Chate from Myanmar, the Jongsarat of Brunei and Vanda Miss Joaquim from Singapore. The Malaysian airline also launched the AirAsia loves Asean, a series of initiatives focused on education, talent development and the economy to celebrate 50 years of the Asean.

    Initiatives comprise the AirAsia Asean university partnership, Asean entrepreneurs day, Asean journalists camp and all stars exchange program. AirAsia launched commercial flights from Clark in March 2012 before transferring its hub to Metro Manila following a strategic partnership with a local carrier in 2013. AirAsia has since been operating on a much larger scale with additional fleet of aircraft from Metro Manila and has expanded its domestic and international network with flights from hubs in Manila, Cebu, and Kalibo. Clark International Airport is batting to become the gateway to the north in the next five years with massive infrastucture plan to catapult the area into the next major hub for travel.

    The Master Development Plan includes the building of a new passenger terminal with an eight million-passenger capacity being implemented by the Department of Transportation.

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  • AirAsia India Offers Flight Tickets At Base Fare Of Rs. 99 In Big Sale

    AirAsia India Offers Flight Tickets At Base Fare Of Rs. 99 In Big Sale

    AirAsia India is offering domestic flights at a starting base fare of Rs. 99. AirAsia India’s Rs. 99 fare excludes taxes and other charges, the airline said on its website – airasia.com. The offer of a starting fare of Rs. 99 is part of a limited-period promotional scheme which requires flyers to make advance bookings. Called ‘Big Sale’, the promotional scheme is valid on bookings for travel from May 7, 2018 to January 31, 2019, according to the AirAsia website. Bookings under the AirAsia Big Sale are open till November 19, 2017, it noted.
    Here are 10 things to know about AirAsia’s Big Sale offer:
    airasia big sale airasia website
    (AirAsia said the ‘Big Sale’ is valid on bookings for travel from May 7, 2018 to January 31, 2019)

    1. The fares offered under the Big Sale scheme are quoted for single journey (one-way) only, AirAsia said.

    2. The fares offered under the Big Sale scheme are only available for online bookings at the airline’s website – www.airasia.com, it noted.

    3. AirAsia India is offering all-inclusive fares starting at Rs. 403 under the Big Sale offer. A search on the AirAsia bookings portal showed tickets for flights from Bhubaneswar to Ranchi in mid-May next year were available for booking at Rs. 403. The ticket price of Rs. 403 included fares of Rs. 99, a surcharge of Rs. 52 and GST (Goods and Services Tax) of Rs. 8, according to the airline’s website.
    airasia big sale airasia website
    (Tickets priced at Rs. 403 include fares of Rs. 99, according to the AirAsia bookings portal)

    4. Some other starting all-inclusive prices included flights from Ranchi to Bhubaneswar at Rs. 466; from Bhubaneswar to Kolkata at Rs. 507; from Ranchi to Kolkata at Rs. 571, and from Kochi to Bengaluru at Rs. 764, according to the airline’s website. Some other flight tickets offered just above Rs. 1,000 include Kolkata-Ranchi (Rs. 1,001), Kolkata-Bhubaneswar (Rs. 1,001), Goa-Bengaluru (Rs. 1,087), Guwahati-Imphal (Rs. 1,096) and Hyderabad-Bengaluru (Rs. 1,061).

    5. The fare includes airport taxes (except for selected airports where airport tax is collected at the point of departure), AirAsia said. “A non-refundable processing fee is applicable for payments via credit, debit or charge card,” AirAsia added.

    6. Without divulging the number of seats offered under the Big Sale offer, AirAsia said: “Seats are limited and may not be available on all flights.”

    7. AirAsia further said the offer was valid for new purchases only and fares are not available during embargo period.

    8. “All taxes must be paid at the time of purchase unless otherwise stated,” AirAsia said. “Full payment shall be made upon booking,” it added.

    9. The airline also said the offer is subject to availability “and AirAsia’s Terms and Conditions of Carriage”. Under the Big Sale scheme, AirAsia said, no refunds are permitted after a payment has been made.

    10. Change of flight dates will be chargeable. “Changes to flights and dates are permitted subject to change fees… Changes to name are not permitted,” AirAsia India said.

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  • AirAsia to refund travellers wrongly charged departure tax

    AirAsia to refund travellers wrongly charged departure tax

    The Territory man who raised the issue of AirAsia incorrectly charging families leaving Australia is over the moon that those wrongly charged will be getting the $60 departure tax back.

    Air Asia has identified 9700 flyers who may have been incorrectly charged the $60.

    The Australian Consumer and Competition Commission said Territorians who flew from Darwin to Bali on Air­Asia between December 2010 and September 2017, and travelled with a child under 12, were getting their $60 back.

    AirAsia is issuing at least $500,000 in refunds.

    All passengers leaving Australia are required to pay a Passenger Movement Charge of $60, however children under the age of 12 are exempt from the tax.

    The NT News was alerted to the issue of overcharging in late September by Stuart Park resident Thomas Sawyer, who came across the discrepancy when he was booking flights to Bali for a family holiday.

    At the time Mr Sawyer said he tried to contact AirAsia, only to be told to send them the details of his tickets.

    “This is amazing news … it’s really good to hear, I am so pleased,” Mr Sawyer told the NT News yesterday.

    “I’m particularly pleased because I spent 12 months trying to get people to fix this before I went to the NT News for help.

    “I went to both local federal pollies Nigel Scullion and Luke Gosling’s offices and neither cared enough to do anything about it. I went to plenty of others as well with zilch outcome.

    “I went to the NT News and AirAsia fixed the issue within hours of the story appearing.

    “I like AirAsia and I just wanted the problem fixed.”

    The ACCC is alerting affected travellers they could be entitled to a refund if they were incorrectly charged the $60 fee on their children’s tickets.

    It is understood AirAsia has also started notifying by email those passengers eligible for a refund of the incorrectly applied Passenger Movement Charge.

  • Tonton Is Now Officially Available On AirAsia Flights via ROKKI

    Tonton Is Now Officially Available On AirAsia Flights via ROKKI

    Launched in 2014, ROKKI first appeared under the limelight as the on-board Wi-Fi service forAirAsia flights. From there, the service was further enhanced with the addition of in-flight entertainment last year – and it has just received a boost in terms of its content proposition thanks to a new partnership with the popular local streaming service, tonton, by Media Prima.

    Officially introduced today on a flight from Kuala Lumpur to Kota Kinabalu, ROKKI’s in-flight entertainment service can be utilized by smartphones and tablets through Wi-Fi. Unfortunately, the service is not able to support laptops at the moment.

    Given the nature of in-flight Wi-Fi, tonton’s content are not delivered directly into each aircraft using the service’s mobile apps or website as per norm. Based on our conversation with the General Manager of tonton, Ben Jern Loh, the content is first loaded into ROKKI’s own internal system for distribution on AirAsia flights.

    Hence, it is not surprising that users don’t get the full tonton catalog while they are in the air for the time being. Nevertheless, we were informed that the content might vary from one flight to another depending on their duration. Also, the content will be refreshed from time to time.

    In terms of content selection, it is curated by ROKKI’s team itself with assistance from tonton. Currently available for free on selected AirAsia flights, ROKKI in-flight Wi-Fi and entertainment service are activated once the aircraft reaches 10,000 feet in the air. To learn more, head on to its official website.

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  • AirAsia X to get 2 planes next year, more from 2019

    AirAsia X to get 2 planes next year, more from 2019

    AirAsia X said Monday it will take delivery of two new aircraft next year, which could be deployed in North Asia and China, and its new route to India is likely to help boost passenger load factor as the long-haul unit of Malaysian budget carrier AirAsia seeks to expand network in Asia.

    AirAsia X is expected to receive up to four new aircraft a year beginning 2019 as it ramps up capacity after receiving two new planes by end of 2018, Chief Executive Benyamin Ismail said at a news conference.

    “Next year, we will introduce two new India routes in the second half, as well as new routes to Japan and China,” he said.

    His comments come after the company said earlier today that it will start flying from Kuala Lumpur four-times a week from Feb. 5 to Jaipur, a popular tourist destination in the western Indian state of Rajasthan. The airline, which now flies to only to New Delhi, also aims to expand services into second and third-tier cities in the vast South Asian country.

    The airline is targeting an 80% load factor for the new Kuala Lumpur-Jaipur flight, said Benyamin. In 2017, AirAsia X carried 340,000 passengers into India, a 34% increase from 2016, he said.

    “India is a very important market to us,” AirAsia X Group Chief Executive Kamarudin Meranun said at the same event. “We will continue to expand our services to key Indian cities including the second and third tier cities especially those that lack good connectivity.”

    The thrust to expand in India follows the carrier’s stated aim to further penetrate North Asia including lucrative routes in Japan, South Korea and China as it cuts its Australia exposure.

    AirAsia X, which operates a fleet of 30 aircraft, has been looking to rationalize its Australian operations that contributed more than a third of its revenue. However, the airline faced a market plagued by overcapacity amid stiff competition on select routes, which weighed on its last year’s earnings.

    AirAsia X Group has placed orders for 66 A330neo planes to be delivered until 2027. Together with major shareholder AirAsia, the airline group has placed a firm order for close to 600 aircraft with Airbus, making it one of the largest Airbus operators in the world.

    “The company has guided earlier that the focus (growth) area would be North Asia,” said Public Investment Bank’s analyst Nur Farah Syifaa’ Mohamad Fu’ad. “North Asia should be more profitable as compared to other routes,” she said.

  • AirAsia partners Tourism Malaysia for travel fair

    AirAsia partners Tourism Malaysia for travel fair

    Low-cost airliner AirAsia has announced the launch of a travel fair in Hyderabad, packed with offers, being organised in association with Tourism Malaysia.

    This fair is aimed at promoting tourism between India and Malaysia and thereby contribute to the socio-economic development of both the nations.

    During the initiative, interesting deals and offers are likely to be offered at the fair where guests can avail themselves up to 20 per cent off on their flight tickets. The offer is valid on bookings made between November 3 and November 5 for travel between November 6, 2017 and April 30, 2018.

    This discount is applicable on flights from Bhubaneshwar, Bangalore, Kolkata, Cochin, Hyderabad, Chennai, Trichy, Vishakhapatnam to Kuala Lumpur.

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  • UFC Announces a New Integrated Partnership With AirAsia

    UFC Announces a New Integrated Partnership With AirAsia

    UFC, the world’s premier mixed martial arts organization, today announced a new multi-territory partnership with AirAsia, Asia’s leading low-cost carrier, to serve as the global brand’s first-ever “Official Airline” sponsor. The partnership, which encompasses Asia and Australia, will begin on Saturday, November 4, during the highly-anticipated UFC

    “This deal is an indication of how much UFC and the sport of mixed martial arts have grown in Asia and around the world,” UFC Vice President of Asia-Pacific Kevin Chang said. “AirAsia is an innovative and fast-growing brand, we thank them for the support and we’re looking forward to creating engaging branded content for fight fans and AirAsia customers to enjoy.”

    “In many ways, UFC’s rapid rise as a global phenomenon parallels AirAsia’s,” said Tony Fernandes, Group Chief Executive Officer of AirAsia. “The UFC expanded from their first event in Denver to the rest of the US and then to Asia-Pacific and the world, while AirAsia grew from a small domestic airline into Asia’s largest low-cost carrier that now flies to the US. Opposite directions but chasing the same dream, and we are thrilled to team up with a brand that shares our drive and vision.”

    AirAsia will begin its international activations during UFC’s historic inaugural event in mainland China at UFC FIGHT NIGHT: SILVA vs. GASTELUM on Saturday, November 25 at Mercedes-Benz Arena in Shanghai. As part of this collaboration, AirAsia will obtain rights to signage and branding inside UFC’s world-famous Octagon during the event in Shanghai and select international UFC events in 2018.

    With this partnership, AirAsia will also serve as presenting sponsor of select UFC Fan Experiences throughout the region and promote a national sweepstakes campaign where two fans will win a UFC VIP Experience during an event in 2018. The airline brand will also be integrated across multiple UFC-based social and digital platforms, as well as having a presence during live-event broadcasts and on UFC.com. UFC and AirAsia will also jointly sponsor content featured on Weibo and WeChat platforms in China.

    Along with integration during international UFC events, this sponsorship will also deliver exciting co-branded content to Asian fight fans via AirAsia and UFC’s media platforms. These initiatives include monthly training sessions featuring UFC athletes and members of the UFC Performance Institute’s staff.

    UFC and AirAsia will also make history by selecting the first-ever UFC scholarship program recipient. As part of this program, one Asia-based athlete will be awarded an all-expenses paid scholarship that includes travel to the United States and training at the UFC Performance Institute in Las Vegas, Nevada.

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  • AirAsia Group CEO launches memoirs

    AirAsia Group CEO launches memoirs

    Airasia Group chief executive officer Tan Sri Tony Fernandes launched his memoirs, Flying High, a look back at his journey from music man to airline man. The book was unveiled at a star-studded affair at Marini’s On 57 in Kuala Lumpur, in the shadow of the Petronas Twin Towers. The launch was attended by AirAsia co-founder and AirAsia Malaysia executive chairman Datuk Kamarudin Meranun, AirAsia Malaysia independent director Dato’ Fam Lee Ee, AirAsia Malaysia chief executive officer Aireen Omar, AirAsia X Malaysia chief executive officer Benyamin Ismail, AirAsia Thailand chief executive officer Tassapon Bijleveld, AirAsia Group chief executive officer for Indonesia Dendy Kurniawan, and AirAsia India chief executive officer Amar Abrol.

    AirAsia Group chief executive officer Tan Sri Tony Fernandes said, “Flying High is a story about the power of dreams.

    When I first started AirAsia with Datuk Kamarudin, everyone thought we were crazy. They said we had no business running an airline and it wouldn’t work. If we had listened to them, we would have given up before we even started and this book wouldn’t exist. “This book is proof that dreams do come true, and I hope it will encourage others to pursue their true passion. Believe the unbelievable, dream the impossible and never take no for an answer. Even if you fail, it doesn’t matter because at least you’ve tried and you can do it again, so trust in your gut feeling.

    Don’t listen to anyone else’s advice and go ahead—write your own incredible story.” Flying High recounts Tan Sri Tony Fernandes’ journey as a young boy growing in Malaysia to a homesick British boarding school student with a tuck box full of dreams, all the way to his time at Warner Music and finally as AirAsia chief—with plenty of stops along memory lane in between. Learn about what drives Tan Sri Tony Fernandes and the moments that shaped him, including a chance encounter with Virgin Group founder, Sir Richard Branson that eventually led to Fernandes’ first job out of university.

    Published as Tan Sri Tony Fernandes returns as the face of the second series of “Apprentice Asia,” the book is an inspiring personal story of an exceptional business leader who created Asia’s first budget airline and democratized air travel in Asia, building AirAsia into a multi-billion-dollar company in the process.

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  • AirAsia, Singapore’s SATS form ground handling partnership

    AirAsia, Singapore’s SATS form ground handling partnership

    Airasia is entering into a ground handling services joint venture with Singapore-listed ground handling and in-flight catering services provider SATS Ltd with the aim of growing the operations across the Asean region.

    This would be effected through a share swap agreement and a share sale agreement which will see AirAsia and SATS owning a 50% stake each in Ground Team Red Holdings Sdn Bhd (GTRH), the low-cost carrier told Bursa Malaysia.

    SATS is swapping an 80% equity interest in unit SATS Ground Services Pte Ltd (SGS Singapore) for an 11.4% stake in AirAsia’s unit GTRH. AirAsia will sell a further 38.6% stake in GTRH to SATS for S$119.3mil (RM370.97mil) in cash.

    At the same time with the share exchange, AirAsia will transfer 98% of Ground Team Red Sdn Bhd (GTR Malaysia) – which provides ground handling services in Malaysia – to GTRH, which (as mentioned above) will also hold 80% in SGS Singapore, which will serve SATS’ customers at Changi Airport’s new Terminal 4 (to open Tuesday).

    AirAsia will hold directly 2% in GTR Malaysia and 20% in SGS Singapore.

    According to AirAsia, it will realise a gain on disposal of RM365.7mil in the fourth quarter of this year following the sale of the GTRH stake.

    The airline also said the partnership with SATS would foster greater efficiency and cost savings to its ground handling operations.

    “This will facilitate growth of AirAsia, with SATS bringing in the necessary expertise and skills set to create a synergy which will enhance the ground handling business,” it explained.

    In a joint press statement, AirAsia and SATS said GTRH would be renamed SATS Ground Team Red Holdings Sdn Bhd.

    AirAsia and SATS, responsible for growing the ground handling business in their respective markets, would also explore expansion into Indonesia, the Philippines and Thailand in the near future, the statement said.

    AirAsia group chief executive officer Tan Sri Tony Fernandes said: “Today, we are very pleased to announce that two home-grown companies have partnered together to form a new Asean joint venture.

    “We believe this joint venture will allow AirAsia to unlock significant value and grow it as we have done with AirAsia Expedia, our aviation academy Asian Aviation Centre of Excellence and later this year, our leasing arm Asia Aviation Capital. Our assets are very valuable and slowly people are beginning to see the true value of AirAsia, as today’s announcement proves.”

    SATS, through wholly-owned subsidiary SATS Investments, also has an in-flight catering service partnership with Malaysia Airlines Bhd (MAB).

    SATS owns a 49% stake in Brahim’s SATS Investment Holdings Sdn Bhd, which in turn owns 70% in Brahim’s  SATS Food Services Sdn Bhd (BSFS). The remaining 30% equity interest in BSFS is held by MAB.

    BSFS, whose main customer is MAB, is the principal in-flight catering service provider at both Kuala Lumpur International Airport and Penang International Airport. It also provides cabin handling services covering laundry services for pillows and blankets, filling the cabin trolley with items for in-flight sales as well as providing passenger headsets, newspapers and periodicals.

  • Uniqlo’s Tadashi Yanai plans to retire

    Uniqlo’s Tadashi Yanai plans to retire

    Tadashi Yanai, the founder and president of Uniqlo parent Fast Retailing, has indicated he plans to retire.

    He is seeking a successor in the next two years.

    Under Yanai’s supervision, the original Uniqlo in western Japan was transformed from a small shop into the world’s third-largest apparel brand in one generation.

    With a Bachelor’s degree in economics and political science, Yanai started in business in 1971 selling kitchenware and men’s clothing at a supermarket.

    A year later he quit to join his father’s roadside tailor shop, and launched Uniqlo in Hiroshima in 1984. He changed the name of his father’s company, Ogori Shoji, to Fast Retailing in 1991.

    The 68-year-old has a net worth estimated at US$15.1 billion.

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  • AirAsia X celebrates a decade of long-haul service at Gold Coast

    AirAsia X celebrates a decade of long-haul service at Gold Coast

    Low-cost carrier AirAsia X celebrated its 10th anniversary on Thursday at its maiden destination – Gold Coast, Queensland, Australia.

    Since its first flight in Nov. 2, 2007, AirAsia X, the long-distance arm of the region’s biggest budget carrier, has flown over 1.8 million passengers between Kuala Lumpur and Gold Coast.

    From the initial four weekly flights, the airline now flies 11 times a week between the two cities.

    Kuala Lumpur-Gold Coast was AirAsia X’s very first route before Melbourne and Perth were added a year later, followed by Sydney in 2012.

    “We have grown from strength to strength since our inception in 2007, having flown more than 30 million passengers to over 25 destinations in different regions, including more than 12 million guests to and from Australia alone,” AirAsia X Malaysia CEO Benyamin Ismail told a gathering at Skypoint’s private function.

    He said the company’s growth focus would be on tapping underserved markets and high-traffic routes.

    Executive General Manager of Business Development and Marketing at Queensland Airports Paul Donovan said AirAsia X was Gold Coast airport’s first long-haul international carrier to Asia when they started operating 10 years ago.

    “That was a game changing moment and it gave Gold Coasters an affordable and convenient travel option to Asia and, just as importantly, put the growing Asian market within easy reach for us,” he said.

    Gold Coast Tourism CEO Martin Winter said that air connectivity remains the most important factor in driving demand out of Asia. AirAsia X has provided a valuable gateway to the Gold Coast, ferrying international passengers from Asia and New Zealand, both important sources of visitors.

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  • AirAsia announces flights from Manila to Bali, Jakarta

    AirAsia announces flights from Manila to Bali, Jakarta

    Budget carrier AirAsia on Thursday announced it will start servicing flights from Manila to Bali and Jakarta in Indonesia starting January 2018.

    In a statement, AirAsia Philippines said it will start flying from Manila to Jakarta, Indonesia starting January 9, and to Bali, Indonesia starting January 19.

    Daily flights from Manila to Bali will have a departure time of 6:40 p.m., and an arrival time of 10:25 p.m. Flights back to the Philippines leave Bali at 11:20 p.m.

    Meanwhile, flights from Manila to Jakarta will have a departure time of 8:00 a.m, and an arrival time of 11:00 a.m. Flights back to the Philippines leave Jakarta at 11:30 a.m.

    In the same statement, AirAsia said it will also start flying to Ho Chi Minh in Vietnam starting November 17.

    Flights from Manila to Ho Chi Minh will have a departure time of 10:25 p.m. every Tuesday, Friday, and Sunday. Flights back to Manila leave Ho Chi Minh at 1:35 a.m. every Monday, Wednesday, and Saturday.

    With the new routes, AirAsia also on Thursday announced all-in promo fares available from P2,950 available until October 22, with a travel period from November 17, 2017 to April 30, 2018.

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  • AirAsia to operate from Changi Airport’s new Terminal 4

    Low-cost carrier AirAsia is set to relocate its operations at Singapore’s Changi Airport from Terminal 1 to the new Terminal 4 on Nov. 7.

    Starting on that day, all AirAsia flights will depart from and land at Terminal 4. No changes will occur in the airline’s schedule at the airport.

    According to a press release issued on Thursday, passengers are advised to arrive at Terminal 4 at least three hours prior to their departure to ensure a smooth process at the new terminal. Those traveling to the airport using the MRT can make their way to the Terminal 2 arrival area and use a free 24-hour shuttle bus that runs every 10 minutes to reach Terminal 4.

    AirAsia Singapore CEO Logan Velaitham said the move was in line with the carrier’s vision to become a “digital airline.”

    “Our focus this year is to implement a Fast and Seamless Travel service,” said Velaitham.

    At Terminal 4, AirAsia is said to provide 19 check-in desks, 14 bag-drop machines, two document-screening counters and two payment counters at Line 4 and a group check-in service at Line 5.

    The newest terminal of Changi is set to open on Oct. 31.

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  • AirAsia flight returns to Perth after mid-air scare

    AirAsia flight returns to Perth after mid-air scare

    An AirAsia Indonesia flight has been forced to turn back to Australia after pilots were alerted to a possible loss of cabin pressure, airport officials say. Flight QZ535, bound for the Indonesian island of Bali, changed course about 25 minutes after take-off on Sunday.

    The Airbus A320, carrying 151 people, landed safely at Perth Airport. AirAsia said the flight experienced a “technical issue”. Australian media said it had appeared to lose altitude.

    “We were all pretty much saying goodbye to each other. It was really upsetting,” one passenger told the local Nine network.

    A video taken on the plane, broadcast by local media, shows oxygen masks hanging from the ceiling and one person shouting “passengers get down, passengers get down”.

    Another passenger, Claire Askew, told that “panic was escalated” by airline staff who were screaming and appeared to be in tears.

    In a statement, AirAsia said it was “fully committed” to the safety of passengers. It did not elaborate on the problem.

    “AirAsia apologises to passengers for any inconvenience caused,” the statement said.

    In June, an AirAsia X flight on its way to Bali was also forced to turn back to Perth after an engine problem left it “shaking like a washing machine”.

    In December 2014, an AirAsia plane crashed into the Java Sea, killing all 162 people on board after the aircraft’s rudder control system malfunctioned during the flight.

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