Retail News CRM

Tag: asia

  • UPS partners with 7-Eleven in Singapore for delivery

    UPS partners with 7-Eleven in Singapore for delivery

    Driven by the growth of e-commerce and online, cross-border transactions, UPS and 7-Eleven have entered into an exclusive partnership in Singapore for an innovative delivery system.

    The agreement will see 20 7-Eleven outlets at Shell petrol stations across Singapore serve as Alternative Delivery Locations (ADL) for UPS packages.

    “The online shopping market in Singapore is projected to reach SGD4.4 billion (USD) by 2015, and our customers have raised concerns about not being available to sign off on their purchases when they arrive,” said Ingrid Sidiadinoto, Managing Director, UPS Singapore.

    The new solution offers customers the flexibility of collecting packages coming from selected online retailers, at the closest participating Shell ADL, if they are not available when UPS makes the first delivery attempt.

    She said the new arrangement is expected to help raise the bar on customer service by giving customers greater control over their e-commerce shipments. With 7-Eleven operating 24 hours a day, 7 days a week, the 20 strategically-located outlets participating in the initiative would allow customers to retrieve their packages from a secure and staffed location at their convenience.

    In addition to the 7-Eleven partnership, Shell will also be fueling UPS’s 100-strong Singapore delivery fleet with Shell Diesel and Shell FuelSave, which help UPS to reduce harmful emissions and its carbon footprint in Singapore.

    “We look forward to welcoming UPS customers to our 20 ADL stations at any time of the day, and assisting them in retrieving their online purchases,” said Leong Chee Hoe, Regional Key Account Manager East for Commercial Fleet, Shell Singapore.

  • China Mobile eyes 250 million 4G customers next year

    China Mobile eyes 250 million 4G customers next year

    China Mobile, China’s largest telecommunication service provider, has forecast that it will have 250 million 4G customers in 2015.

    The company has experienced robust 4G business growth in 2014 and had more 50 million 4G users as of the end of October, China Mobile chief executive officer Li Yue said on Friday.

    China’s 4G is powered by the homegrown technology, Time-Division Long-Term Evolution (TD-LTE), one of the two major international standards in the mobile telecom industry, the other being Frequency Division Duplex.

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  • Zalora offers same-day delivery in 5 ASEAN nations

    Zalora offers same-day delivery in 5 ASEAN nations

    Zalora, Asia’s online fashion destination, on Thursday announced its new same-day delivery service, making it the only regional online fashion retailer to offer such a facility.

    Its regional managing director Michele Ferrario said in a statement that customers can choose the same-day delivery option at checkout on selected items for a nominal fee.

    “With the new service, we are further committing ourselves to customers who lead busy lives. It also comes with other customer-centric services such as free shipping for orders over a certain amount, self-collection and cash on delivery.”

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  • Samsung to hit back at Xiaomi with budget phone

    Samsung to hit back at Xiaomi with budget phone

    Samsung Electronics is gearing up to release a low-cost Tizen-powered smartphone in the USD100 price range, according to local media reports, responding to intensifying competition from Chinese budget smartphone makers shaking up the market.

    The phone will be launched in India, the world’s third largest smartphone market, by end-January, South Korea’s Yonhap news agency reported on Sunday, citing industry sources.

    Tizen is Samsung’s homegrown operating system which seeks to lessen its reliance on Google’s Android. While the majority of Samsung’s mobile devices run on an Android platform, the Tizen platform has been used to power some of its wearables, including its first smartwatch products.

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  • Australia’s slow economy puts brakes on online retail

    Australia’s slow economy puts brakes on online retail

    Online retailing has been belted by Australia’s economic woes, with November’s sales figures recording the slowest monthly and annual growth since the series was first compiled.

    And some bricks-and-mortar retailers are also doing it tough, with shares in outdoor equipment retailer Kathmandu plunging 20 percent after poor Christmas sales forced the company to issue a profit warning.

    According to National Australia Bank, not only are November’s online sales down 0.2 percent on October, they are only 3.9 percent higher year-on-year.

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  • Tesco masterplan? New boss keeps investors and staff guessing

    Tesco masterplan? New boss keeps investors and staff guessing

    When Phil Clarke was sacked as Tesco’s CEO, senior executives hoped his 0700 strategy meetings would go with him. They did – new boss Dave Lewis starts his at 0630.

    Parachuted in from Unilever in September, Lewis soon faced the task of making the shock announcement that a GBP250 million (USD391 million) hole had been found in Tesco’s profits, in an accounting scandal that led to the departure of several senior executives.

    Now the CEO – despite having no direct retail experience – is keeping management on a tight rein and personally taking charge of key areas of the business, sources say. And as he conducts a vast review of Tesco’s operations to come up with a strategy to revive its fortunes, he is giving little away – even to insiders.

  • Tiffany to improve lustre in emerging Asia

    Tiffany to improve lustre in emerging Asia

    Tiffany & Co., the world’s second largest jewellery retailer by sales aims to improve its lustre in emerging Asia, where demand for gold and gems appears to be insatiable.

    While Americans and Japanese remain the high-end brand’s biggest customers, their share of sales has fallen to a combined 62 percent, from over 80 percent a decade ago. Asian shoppers, excluding Japan, now account for 23 percent of Tiffany’s total net sales. The company’s jewellery sales have more than doubled to USD4 billion over the past 15 years.

    China, where the Nasdaq-listed firm owns 24 stores and plans to open three a year for the foreseeable future, is the biggest sales generator. But Tiffany is not forsaking Japan.

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  • MPP to build 20 new Hypermart outlets in Indonesia

    MPP to build 20 new Hypermart outlets in Indonesia

    Matahari Putra Prima, the operator of the supermarket chain Hypermart, is setting aside up to IDR882 billion (USD71 million) to beef up its retail network next year in another sign of confidence for the country’s burgeoning middle class.

    Danny Kojongian, a director at Matahari Putra Prima, said that the listed company aims to build 20 new Hypermart outlets and renovate 10 existing outlets next year. The 20 additional outlets will primarily target cities in the eastern region of Indonesia, he added.

    Danny said that there are also plans to build up to eight additional stores for grocery market chain Foodmart, as well as a high-end version of the grocery market chain next year, which will be called Foodmart Primo.

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