Tag: Australia

  • Smiggle speeds Asian expansion

    Smiggle speeds Asian expansion

    Smiggle, the trendy, stationery retail concept from Australia, is to open stores in Hong Kong and Malaysia within 14 months.

    Smiggle – popular with students and people seeking gifts – has proven an enormous success in Singapore for its parent, Melbourne-based Premier Investments. During the announcement of the company’s trading results yesterday (read about Premier’s year here) founder and chairman Solomon Lew outlined plans to expand into Hong Kong, Malaysia, Wales and Scotland over the next 14 months.

    Based on trading figures from the company’s Singapore store network, Lew said management expected Hong Kong and Malaysia to support 50 stores within five years.

    “I am pleased to announce the expansion of the Smiggle footprint in Asia through entry into two new markets, Malaysia and Hong Kong.”

    Smiggle’s worldwide sales rose 26 per cent. The company opened 24 stores in the UK during the last trading year and expects to have another 16 open before Christmas.

    Lew says both Smiggle and its sleepwear chain Peter Alexander performed beyond expectations in the year past.

    The company opened eight new Peter Alexander stores in the first half of the current year and plans as many as 15 more over the next two years in Australia and New Zealand.

  • Swisse bought by Hong Kong company Biostime

    Swisse bought by Hong Kong company Biostime

    The first 'Suisse' shop in Airport West in Melbourne in the 1970s.The first ‘Suisse’ shop in Airport West in Melbourne in the 1970s.

    It was the brainchild of organic baker Kevin Ring, who started selling pollen tablets from his St Kilda naturopathics shop back in 1972.

    Ring’s hand-made vitamin tablets, inspired by a trip to Switzerland in the late 1960s, were soon doing better than the bread, and a little shop under the Suisse brand was opened in Melbourne’s suburbs in the early 1970s.

    Later changed to Swisse for legal reasons, that little shop blossomed into the country’s biggest wellness company, and has just been sold to overseas buyers for an astonishing $1.67 billion.

    Hong Kong-listed company Biostime International Holdings on Thursday won the auction to buy Swisse, beating out two Chinese companies, Hony Capital and manufacturer Shanghai Pharma, on the way. Swisse will remain based in Melbourne, with a head office in Collingwood, but 83 per cent of the company is now in the hands of Biostime.

    The deal will lift the fortunes of Kevin Ring’s son, Stephen, and his business partners Radek Sali and Michael Saba. All become some of Melbourne’s richest men, with estimated net worths in excess of $250 million each.

    It’s a long way from the company’s first outlet back in the 1970s, a “naturopathics” shop in working-class Airport West.

    The Swisse deal highlights the demand for Australian brands and products in China, which are regarded as “clean and green” when compared with domestic produce. The share price of rival Australian vitamin maker Blackmores has more than quadrupled in the past year, from $31 a share on the ASX to in excess of $137.50 during trade on Thursday, on the back of massive sales growth in China.

    Australian infant formula brands, such as Bellamy’s Organic and A2 Platinum, have notched windfalls sales thanks to huge demand from China.

    Much of the success has come from internet and grey market sales, with gangs of Chinese students buying up stock from Australian chemists and supermarket shelves to send back home.

    One milk industry CEO recently suggested Australian domestic sales of infant formula were now more than double the actual consumption by Australian babies.

    A2’s Australian chief executive, Peter Nathan, admitted the success of his infant formula was partly based on shoppers sending his product to China.

    “We have had significant growth on online sites such as Alibaba, and also at retail level at grocery and pharmacy where Chinese tourists and nationals are often buying products on trips and taking it back with them,” he said. “We are clearly demonstrating that we are having enormous traction with Chinese nationals. There is no question about that.”

    The deal at Swisse justifies the big-spending strategy of CEO Radek Sali, a former executive at Village Roadshow. His father, Avni Sali, helped to develop the men’s and women’s Ultivite range of multi-vitamins for Swisse, which have been the mainstays of the company for the past decade.

    When Radek became CEO in 2005, he embarked on a massive marketing push. Nicole Kidman and Ellen De Generes were signed as ambassadors, along with a galaxy of sports stars including Cadel Evans, Ricky Ponting and Mark Webber.

    Lavish parties at the Birdcage at Flemington helped push the glamorous image.

    Such was the extent of the marketing push, at one point Swisse’s $50 million annual marketing spend was almost 40 times the cost of the ingredients used in vitamin production. It was all part of Radek’s plan to make vitamins “fashionable and fun”.

    That has paid off.

    “We have grown from small, family-owned business in the suburbs of Melbourne to become Australia’s number one wellness brand,” Sali said after the deal was inked. “We have done it on the back of an unwavering commitment to the highest standards of quality, safety and product efficacy.”

    Founding shareholder Stephen Ring was equally happy after the deal.

    “I am incredibly proud to have been part of Swisse’s journey so far,” he said. “The strength of the business is testament to the hard work, passion and energy of the entire Swisse team and I thank them for their ongoing commitment.”

  • Qantas adds more flight to Sydney from Hong Kong

    Qantas adds more flight to Sydney from Hong Kong

    Qantas will add more flights between Hong Kong and Sydney, Australia as a result of increasing demand from travellers.

    From 26 October 2015*, Qantas will operate an additional four Hong Kong-Sydney services each week, on top of the current daily services available to Sydney, Melbourne and Brisbane.

    Qantas International CEO Gareth Evans said the airline was pleased to offer customers more choice from Hong Kong, on a route that is experiencing strong demand from customers.

    “Customers travelling from Hong Kong will have the choice of double daily flights to Sydney on peak days of the week for business travel and we’ll look at expanding beyond that if the opportunity is available,” said Mr Evans.

    The four new Hong Kong-Sydney services will be operated by Qantas’ refurbished A330 aircraft with lie-flat seats in Business and new Economy seats, the first time customers travelling on this route will experience the airline’s latest international product.^

    The new services have been made possible by Qantas’ continued focus on more efficient use of aircraft across its fleet. It coincides with the airline also today announcing an increase in services from Manila to Sydney from four to five per week between early December 2015 and late March 2016 and follows an additional 140 international services recently announced to operate to Australia from Singapore, Jakarta and New Zealand over the upcoming summer holiday season.

    “We’re pleased to add to the seasonal services we’re set to operate from Asia later this year, with the new services again representing the dynamic nature of our network, which has the flexibility to offer our customers more flights during peak seasons,” said Mr Evans.

    With the new services, Qantas will operate 25 services per week from Hong Kong to Australia, in addition to daily services which operate from Shanghai to Australia. From 21 January to 16 February, Qantas will upgrade its B747 services to daily A380 services between Sydney and Hong Kong. 

    Schedule*

    Flight

    Dep

    Arr

    Days of week

    Aircraft

    QF118 HKG-SYD

    2135

    1000+1

    Monday, Tuesday, Wednesday, Thursday

    A330

    QF117 SYD-HKG

    1315

    1940

    Monday, Wednesday, Thursday

    A330

    1340

    2005

    Tuesday

    A330

     

    * Flights subject to regulatory approval.

    ^ All aircraft subject to change for operational requirements.

  • Qantas announces Hugh Jackman as global ambassador

    Qantas announces Hugh Jackman as global ambassador

    The “Boy from Oz” Hugh Jackman and Australia’s national carrier Qantas have announced a new partnership to promote Australia on the global stage.

    The award-winning actor has signed on to become an official global ambassador for the airline and will also work with Qantas on community projects in Australia, with further detail to be announced soon.  

    The international superstar is one of Australia’s most successful and highly regarded performers with a career spanning 30years from his early days in “Correlli” right after his graduation from Western Australian Academy of Performing Arts, to his recent stage and screen successes including the X-Men films, The Boy from Oz stage show, the film version of Les Misérables and the soon to be released fantasy film Pan.

    Jackman said he was proud to become a Qantas Ambassador and was looking forward to teaming up with Qantas to highlight the best of Australia.

    “I travel a lot and like all Aussies, I get a buzz whenever I see the familiar red tail and the kangaroo logo, no matter where I am in the world.  Qantas is great airline with great people and represents the very best of our wonderful  country,” Jackman said.

    “Qantas has always had a vital role in promoting Australia as a tourism destination and I’m looking forward to playing my part as we work together to showcase our amazing cities, landscapes and experiences in the U.S., Asia and beyond.

    “What I also love about Qantas is the role it plays in the community.  It’s inspiring to see an Australian company stand up for causes that make a difference and I know it’s something that the Qantas team and its employees are really passionate about.

    “The Qantas projects I will be getting involved with will create opportunities for Australians to learn, to work and to reach their potential.  I will also be working directly with Qantas employees to build on the fantastic community work they already do and I can’t wait to get started later this year.”

    Qantas CEO Alan Joyce said the airline was thrilled to welcome Hugh Jackman in to the Qantas family as an ambassador.

    “Hugh represents everything that the world loves about Australians and he has used his enormous international success to promote Australia as well as highlight causes that are close to his heart.

    “We will build on the work both Qantas and Hugh are already doing and together we believe we have the capacity to create some truly life changing opportunities,” Joyce said.  

    Further details in relation to the Hugh Jackman/Qantas community initiatives will be announced in coming weeks.

    Qantas has also recently been announced as a co-sponsor of Jackman’s upcoming “Broadway To Oz” arena shows across Australia in November and December.

  • Connell Brothers Awarded Distribution Agreement by Graminex in Australia and New Zealand

    Connell Brothers Awarded Distribution Agreement by Graminex in Australia and New Zealand

    Connell Brothers (CBC), the largest specialty chemicals and ingredients marketer and distributor in Asia-Pacific, announced today that, effective September 1, 2015, it is appointed to manage the sale and distribution of Graminex(R)’s products in Australia and New Zealand, including finished goods and ingredients, such as flower pollen extract, saw palmetto and cranberry.

    The U.S.-based Graminex(R) is the exclusive grower and manufacturer of solvent-free Rye Grass Flower Pollen Extract(TM), and a leader in the international dietary supplement industry. Their products are sold in more than 44 countries on six continents. Graminex’s vertically integrated manufacturing ensures quality, consistency and efficacy of their products. CBC Australasia will represent Graminex(R) Flower Pollen Extract active ingredients, as well as the dietary supplements, primarily focusing on the areas of prostate, immunological and women’s health support.

    “We are pleased with our success promoting Graminex’s products in Taiwan, and look forward to maximizing similar marketing and distribution opportunities Australasia,” said Alex Grantz, regional manager, Food & Nutrition. “Our Food & Nutrition portfolio continues to grow in this region, allowing us to better serve our customers’ needs to differentiate their health and wellness product lines.”

    Cynthia May, CEO of Graminex(R) said, “Connell Brothers has a reputation of unmatched customer service and technical capabilities, including lab testing and product formulation. They have proven an efficient distributor for Graminex Products and I am confident that through their expertise and attention to product safety and quality assurance, they are the right distribution partner for Graminex in Australia and New Zealand.”

    About Connell Brothers

    Founded in 1895, Connell Brothers is a division of Wilbur-Ellis Company and is the largest marketer and distributor of specialty chemicals and ingredients in Asia-Pacific with a keen focus on technical service, customer support, and environmental, health, and safety. Connell Brothers provides complete supply chain management from transportation, documentation, warehousing, and sales and distribution in 17 countries and in 37 offices located throughout Asia-Pacific.

  • Uniqlo to open seventh Aussie store

    Uniqlo to open seventh Aussie store

    Japanese retailer, Uniqlo, will open its third Victorian store in late 2015 in the redeveloped Eastland centre, in Melbourne’s east.

    Uniqlo Eastland will be a premium large scale outlet with a sales floor spanning nearly 1045sqm, joining more than 350 brands on completion of the centre’s $665 million redevelopment.

    The store will look to create more than 70 jobs for the Ringwood precinct, with positions on offer for both managers and store staff in the surrounding areas.

    “We’re excited to be opening our third store in Melbourne. We see Melbourne, and Australia more broadly, as a key market for us in the Asia and Oceania region,” said Shoichi Miyasaka, CEO of Uniqlo Australia.

    “We’ve received a very positive response from Melbournians since we opened our first store last year, and we’re thrilled to be in a position to continue to grow our presence in this market.

    “Eastland’s transformation will see it become the epicentre for retail and community engagement in the east, with its position amongst some of the fastest growing suburbs pivotal for Uniqlo to service the outer Eastern Melbourne population,” said Miyasaka.

    Centre manager of the new Eastland, Steve Edgerton, welcomed the Japanese retailer to the Eastern Melbourne community.

    “The addition of international fashion brands such as Uniqlo demonstrates the calibre of retailers Eastland’s development is attracting,” said Edgerton.

    “Once completed, Eastland’s $665m transformation will offer more than 350 speciality stores, with a carefully curated selection of international and Australian high street and boutique brands.”

    There are six Uniqlo stores in Australia, four in Sydney and two in Melbourne.

  • Air Asia routes too tough for some

    Air Asia routes too tough for some

    Recent changes to some airlines’ routes have provided a mixed bag for those flying into and out of Perth, with more ways to connect to Europe but fewer options to and from Asia.

    That news comes as figures show Perth Airport cracked the 4 million mark for total international passengers last financial year, an increase of 8.4 per cent compared with 2012-13.

    Among the recent changes at the international terminal, Etihad has introduced a daily Perth-to-Abu Dhabi service (with connecting flights to Europe), while Garuda Indonesia Perth-to-Jakarta flights now can be connected through London to Amsterdam.

    However, Perth lost its regular Qantas service to Singapore in May, while Jetstar Airways cancelled its Perth-to-Jakarta flights and will cease its four-times weekly service to Lombok next month.

    Philippine Airways Perth-to-Manila-via-Darwin service also stopped in June last year.

    Qantas’s decision to drop regular services to Singapore, and operate only seasonal flights, has been somewhat mitigated by discount airline Scoot, which has been operating the route five times a week since last December.

    According to official figures for the year ended June 2014, Singapore is the most popular international city for flights to and from Perth Airport.

    Just over 1 million people flew between Singapore and Perth, while about 830,000 flew to or from Denpasar.

    For the year ended December 2013, Singapore Airlines operated the most international seats into and out of Perth, followed by Emirates.

    Discount airlines Indonesia AirAsia, AirAsiaX and JetStar Airways rounded out the top five airlines carrying the most passengers to and from Perth.

    Starting this December, Air New Zealand will offer more direct seasonal Perth-to-Christchurch flights, having this week introduced its 787-9 Dreamliner service.

    International passengers at Perth Airport account for 12.5 per cent of all international passenger traffic through Australia.

    Nationally, the cities most often flown into or from Australia last year were Singapore (accounting for 16.6 per cent of total passenger movements), Auckland (13.1 per cent), Kuala Lumpur (7.8 per cent), Dubai (7.8 per cent) and Hong Kong (6.8 per cent).

  • Qantas Perth expansion good for JR/Duty Free

    Qantas Perth expansion good for JR/Duty Free

    JR/Duty Free stands to benefit from Qantas’ resumption of regular scheduled services between Perth and Singapore Changi Airport.

    Qantas’ direct Perth-Singapore service will operate five times per week, using a Boeing 737 aircraft.  Perth Airport CEO Brad Geatches said Qantas’ decision to reintroduce more scheudled frequencies is great news for Western Australians.

    “Western Australian business and leisure travellers will benefit from this direct service to Singapore and onward connections to other destinations. Singapore remains our third largest market, with Singaporean travellers the second largest source of foreign visitors to Perth,” said Geatches.

    “With the addition of Qantas’ five services weekly, there will now be in excess of 50 flights per week operating from Perth Airport connecting Western Australians to Singapore.

    “We are pleased to welcome Australia’s national carrier back to Perth Airport’s Terminal 1 and the resumption of regular international services,” he said. The Perth-Singapore service will depart Perth at midday and arrive into Singapore at 5.20pm, with the return leg departing Singapore at 6.25pm, arriving into Perth at 11.40pm.

    Since ending its regular Perth-Singapore service in May 2014, Qantas operated seasonal flights between the two cities during the peak July 2014 holiday period. Qantas also operates a seasonal Perth-Auckland service.

    Perth Airport recently commenced work on the expansion of Perth Airport’s T1 international departures lounge on level 2 which is part of a $141m international departures expansion and refurbishment, which will include the introduction of new retail and dining outlets.

    JR/Duty Free won the 10-year and two-month duty free concession at Perth Airport’s International Terminal in 2012, taking over the concession from the Nuance Group’s F1RST operation. JR/Duty Free began operating the business from November 2013

  • Uniqlo opens main Australian retailer

    Uniqlo opens main Australian retailer

    Uniqlo has opened its latest Australian retailer – within the Sydney suburb of Parramatta, regionally generally known as the town’s “second CBD”.

    The brand new 1090sqm retailer anchors the Westfield Parramatta purchasing centre.

    The store is Uniqlo’s third retailer in Sydney and its fifth in Australia, a promote it entered final yr.

    “We’re excited to open the doorways to Uniqlo Parramatta, and to be sharing our merchandise with native consumers,” stated Uniqlo Australia CEO Shoichi Miyasaka.

    “We’re devoted to creating our merchandise extra accessible to all Australians, and our latest retailer opening is a show of our dedication to the native suburban Australian market.”

  • Aldi under fire on disclosure of credit card, tap-and-go fees

    Aldi under fire on disclosure of credit card, tap-and-go fees

    The corporate regulator is expected to grill Aldi over its failure to consistently notify customers of fees for using credit cards and ‘tap and go’ cards, six months after the discount supermarket promised it had done so.

    Aldi told the Australian Securities and Investments Commission it would improve its disclosure of the 0.5 per cent surcharge by October last year, it is understood. It said it would do so through signs at the entrance of the stores and the registers, and by ensuring its cashiers notified shoppers before payments were made.

    But Aldi supermarkets visited by Fairfax Media have not consistently disclosed the surcharge, leaving customers disappointed and irritated. Fairfax Media spoke to Aldi customers outside Melbourne stores on Wednesday and none knew about the fee or were informed by their cashier.

    The store in Prahran does not have signs at the entrance. Instead, like many stores, it displayed the warning in tiny print on a sticker at the register.

    The Aldi store in Box Hill South put up signs in recent weeks, while the Balaclava store had none as at February.

    Aldi customer and German citizen Claudia Scent said, “I didn’t know before now, lucky I paid in cash. I come from Germany and there’s no surcharge at Aldi there.”

    St Kilda East resident Claire had just paid for some groceries with her credit card. “It would be nice to know. I’d like a bigger sign or for them to tell you,” she said.

    Aliska Angyal-Kvalic, of Greensborough, said, “They should probably let people know.  If you had a sign people could read you wouldn’t need to tell people.”

    A spokeswoman for Aldi said the supermarket had conducted an audit last year to ensure its stores had appropriate signs and stickers.

    “If for any reason an Aldi store does not have the required signage, we will ensure that this is corrected immediately,” she said.

    Aldi is the only supermarket chain to apply the surcharge on credit card and tap-and-go purchases. Woolworths, Coles, Costco and IGA supermarkets do not.

    Under the ASIC Act, a failure to adequately disclose surcharges, or creating the impression that surcharges do not apply, may be misleading or deceptive.

    But because Aldi’s was a voluntary undertaking, it’s understood there was no deadline for ensuring the signs were in stores, and there are no real consequences for failing to comply. ASIC can resume talks with Aldi, however, if it believes Aldi has not complied with its commitment.

    Aldi has 367 supermarkets throughout Australia and is eyeing 15 per cent market share through expansion into Western Australia and South Australia, and double-digit store openings each year on the east coast.

  • UNIQLO to expand Australia’s interstate in pursuit of growth

    UNIQLO to expand Australia’s interstate in pursuit of growth

    Japanese retailer Fast Retailing may have to inject new capital into UNIQLO Australia to fund the next phase of growth as the casual clothing chain expands into new states and suburban markets, increasing pressure on department stores and specialty retailers.

    UNIQLO, which opened its first store in Australia a year ago, wants to become the market leader in casual wear by 2020, overtaking established brands such as Just Jeans, Sussan and General Pants, as part of its parent’s goal to become the world’s leading clothing company.

    UNIQLO’s founder, Fast Retailing president Tadashi Yanai, plans to open 200 new stores worldwide this year and Australia figures prominently in his growth ambitions.

  • Australian supermarket shuts website in Veterans’ Day furor

    Australian supermarket shuts website in Veterans’ Day furor

    The government has ordered Australia’s biggest supermarket chain to pull down a website that has been widely accused of commercializing Australia’s Veterans’ Day near its centenary.

    Woolworths, which brands itself as “The Fresh Food People,” briefly launched a Website “Fresh in Our Memories” late Tuesday to commemorate ANZAC Day on April 25.

    Woolworths invited customers to upload photographs of veterans on to the Website. The images were displayed with the slogan “Fresh in Our Memories,” the Woolworths logo as well as “Lest We Forget. ANZAC 1915 – 2015.” The campaign immediately drew strong criticism on social media.

  • Microsoft to open flagship Pitt Street Mall store in Sydney

    Microsoft to open flagship Pitt Street Mall store in Sydney

    Pitt Street Mall in Sydney has morphed into the playground of the rich and famous, with Microsoft, founded by Bill Gates, said to be the latest international name to have signed up a flagship store along the strip.

    In the most recent Main Streets Around the World survey by Cushman & Wakefield, Pitt Street Mall was named the fifth most expensive strip in terms of rent, and only sits behind New York’s Upper Fifth Avenue, London’s Bond Street and Hong Kong’s Causeway Bay. The average rent is about AUD10,000 (USD7787) per square metre, per annum.

    It is said the computer giant’s first major site in the country will be where the Guess was and could even spill over to the next-door space which was, until recently, leased by Cue. If the two stores are leased the site will total about 650 square metres over two levels.

  • Glue Store’s recipe for keeping customers sticky

    Glue Store’s recipe for keeping customers sticky

    After years of steady growth, sales of the Australian fashion retailer Glue Store were going backwards and the company was losing wholesale accounts as large chains such as Myer cut costs by bypassing middlemen and sourcing stock directly from overseas.

    Hilton Seskin, who owns Glue Store and the Topshop Topman franchise in Australia through Next Athleisure, adopted an “if you can’t beat ’em, join ’em” approach, taking on Zara and H&M by snapping up the exclusive Australian franchise for Topshop and Topman from Britain’s Arcadia Group.

    Seskin, the founder of Rebel Sport, also overhauled the business model at Glue Store, relaunching the brand and introducing exclusive labels such as British brands Miss Selfridge and Glamorous in womenswear and Dutch label Minimum and Le Coq Sportif in menswear.

  • Menya Sandaime makes Australian debut

    Menya Sandaime makes Australian debut

    South Korean restaurant chain Menya Sandaime is to open its first restaurant in Australia – in the Melbourne CBD.

    The chain has chosen a prime site on Russell St in the Victorian capital’s CBD, according to Savills Australia Victorian retail director, Michael Di Carlo, who brokered the deal, with colleagues Jeremy Marmur and Jock Thomson.

    Menya has taken a 10 year lease on the 93 sqm site.

    Menya Sandaime specialises in Japanese ramen dishes and chose Melbourne for its Australian debut due to the city’s reputation as a multicultural community with a well developed appreciation of foreign foods. Its website says it adheres to strict Japanese traditions in preparing its food, including brewing meat broth for at least 24 hours.

    “Melbourne has the second biggest population of Koreans in Australia but also a community which loves food and especially Asian food.

    “The location near Chinatown, QV and Lonsdale St attracts strong pedestrian traffic to the many food and beverage operators in the area, [thus] was a very good fit,’’ Di Carlo said.