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Tag: CEB

  • Cebu Pacific announces policy on rebooking

    Cebu Pacific announces policy on rebooking

    Cebu Pacific flights continue to operate as scheduled. However, they have received rebooking and cancellation requests from passengers due to concerns over COVID-19 so they changed their booking policies to provide passengers with flexibility and peace of mind:

    Passengers traveling to Philippine and international destinations from March 10 to April 30, 2020, who would like to rebook or cancel their flights can avail of the following options:

    Free Rebooking – Rebook flights with change fees waived. Fare difference may apply.

    To rebook the flight, use the “Manage Booking” portal in the Cebu Pacific website.

    Travel Fund – Place the full cost of the ticket in a Travel Fund which can then be used as payment for a future booking. The Travel Fund is valid for 180 days and can be used for bookings as far as 12 months out.

    To avail of the Travel Fund option, they may use the “Manage Booking” portal in the Cebu Pacific website to cancel their booking and store the value in the Travel Fund.

    New flights booked from March 10 to April 30 (regardless of travel date and route) can avail of CEB Flexi for FREE. CEB Flexi enables travelers to rebook their flights up to two times, fare difference may apply. Simply select the “CEB Flexi” add-on during booking.

    Cebu Pacific practices precautionary measures against COVID-19. This includes frequent deep-extensive cleaning and disinfection of aircraft, provision of gloves and disinfectants for our cabin crew, and the use of HEPA air filters in our aircraft to block 99.99% of contaminants and viruses.

    Cebu Pacific is monitoring developments regarding COVID-19, coordinating regularly with government and other stakeholders.

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  • Cebu Pacific to cancel South Korea flights from March 3 to April 30

    Cebu Pacific to cancel South Korea flights from March 3 to April 30

    In line with the government’s travel ban on South Korea, Cebu Pacific will cancel its flights to the East Asian country from March 3 to April 30.

    Cebu Pacific announced Friday that the following flights will be canceled:

    5J 188/ 5J 187 Manila-Incheon-Manila

    5J 128 / 5J 129 Cebu-Incheon-Cebu

    5J 180 / 5J 181 Kalibo-Incheon-Kalibo

    The airline has advised affected passengers to rebook flights to February 29, March 1, or March 2 depending on seat availability, rebook a new flight until June 30, or refund the tickets in full. Passengers can also store the ticket value in a travel fund for future use.

    The Bureau of Immigration has implemented the ban on passengers with a recent history of travel from the coronavirus-hit province of North Gyeongsang in South Korea. The infection began in Its capital Daegu City. This was based on the decision of the Inter-Agency Task Force for the Management of Emerging Infectious Diseases.

    Meanwhile, exempted from the travel ban to Korea are overseas Filipino workers, permanent residents in Korea, and students.

    South Korea has confirmed 571 additional cases of the novel coronavirus Friday, according to the South Korean Centers for Disease Control and Prevention.

    This brings the national total to 2,337 cases, with 13 deaths. South Korea has recorded the largest virus outbreak outside mainland China.

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  • Cebu Pacific to offer seat sale from March 3 to 5, 2020

    Cebu Pacific to offer seat sale from March 3 to 5, 2020

    Cebu Pacific has announced a seat sale from March 3 to 5, 2020.

    The budget carrier said it will offer a sale on all domestic flights on March 3, sale on international flights on March 4 and sale on all destinations on March 5.

    The promo fares will be valid for travel from September 1, 2020 to February 28, 2021.

    Cebu Pacific, however, did not state how much the promo fares would be.

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  • Cebu Pacific, PAL to resume Taiwan flights after travel ban lifting

    Cebu Pacific, PAL to resume Taiwan flights after travel ban lifting

    Two local airlines will again mount flights to and from Taiwan after the government lifted the travel ban on the territory.

    Cebu Pacific flights will resume February 17.

    In an advisory, the airline will have one flight from Manila on Monday and only arrival flights from Taiwan beginning February 18.

    On February 21, there will be two flights from Manila and two from Taiwan.

    “We are notifying passengers both on those flights on the resumption of scheduled flights starting Monday,” said Cebu Pacific spokesperson Charo Logarta- Lagamon in a phone patch interview.

    Lagamon said the airline has carried out safety measures since the coronavirus disease (COVID-19) outbreak.

    “Ever since the situation with the COVID-19 broke out, we have implemented precautionary measures — disinfection of aircraft, measures for personnel — and we try as best as we could to keep them in place all through these weeks,” she said.

    Meanwhile, Philippine Airlines announced in an advisory that Taiwan flights will begin February 21. Trips will initially be four times weekly — Monday, Wednesday, Friday, and Sunday — until February 29.

    Daily flights will resume March 1.

    “Passengers originally confirmed on canceled MNL-TPE and TPE-MNL flights now have the opportunity to book on the restored PR890 and PR891 flights,” said PAL.

    Presidential spokesperson Salvador Panelo earlier said that the Inter-Agency Task Force for the Management of Emerging Infectious Diseases lifted the travel restriction given Taiwan’s strict security protocols against the COVID-19.

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  • Cebu Pacific extends sustainable tourism campaign to Bohol

    Cebu Pacific extends sustainable tourism campaign to Bohol

    Cebu Pacific (CEB), the Philippines’ largest carrier—and one of the largest in the region— has extended its ‘Juan Effect’ sustainable tourism program. After roll-outs in Siargao and in Boracay, Bohol will be adopted as a Juan Effect destination with interventions put in place to support its sustainable tourism practices.

    Bohol was chosen as the next destination as it is one of the Philippines’ and the airline’s most popular destinations, has welcomed close to 1.5 million tourists in 2018, according to the Provincial Planning and Development Office.

    Juan Effect Bohol will launch with an information campaign through signages installed in Bohol’s most popular tourist attractions, including the Chocolate Hills, the Tarsier Sanctuary, and the Loboc River Cruise. These multi-lingual signages, made out of recycled wood, carry reminders of simple things to do or behaviors to observe while visiting these attractions.

    “It is important to strike a balance between growing the tourism industry and preserving the very assets that attract tourists,” said Candice Iyog, vice president for marketing and customer experience at Cebu Pacific. “Bohol has seen its tourist arrivals grow in the past year. We are adopting it as a Juan Effect site to do our part in reminding our travelers to conserve its ecological and cultural treasures.”

    In partnership with the Department of Tourism (DOT), the multi-sectoral sustainable tourism program is also supported by the Department of Environment and Natural Resources, as well as the Department of Interior and Local Government. The advocacy engages the local community, the government and tourism stakeholders, in educating travelers about their responsibilities as tourists.

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  • Strategy Cebu Pacific expects up to $79 million hit from coronavirus

    Strategy Cebu Pacific expects up to $79 million hit from coronavirus

    Cebu Pacific expects the coronavirus outbreak to impact its bottom line by up to Ps4 billion ($79 million).

    The low-cost carrier estimates that it will see “a Ps3-4 billion swing on profit” should the outbreak remain unabated over the next six months.

    It makes this estimate based on 2003’s Severe Acute Respiratory Syndrome (SARS) outbreak, which curtailed demand for air travel for six months.

    The carrier has canceled flights to China until 29 March, while reducing frequencies to Hong Kong and Macau. Meanwhile, compatriot Philippine Airlines and Philippines AirAsia have suspended flights to China, Hong Kong and Macau.

    Cebu Pacific stressed that the Ps4 billion figure is provided against “the context of its 2020 profit outlook,” especially since it posted operating profit of Ps8.9 billion in the first half of 2019.

    In its statement to the Philippines Stock Exchange, it confirmed remarks by its chief executive Lance Gokongwei that the impact of the coronavirus remains difficult to forecast as “the situation continues to evolve.”

    “We can’t forecast because the situation is escalating so fast,” Gokongwei was quoted as saying in a 2 February report on The Philippine Star.

    “We just had an update regarding [the eruption of] Taal volcano three weeks ago and then now, there’s a change in forecast. People don’t want to travel.”

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  • Cebu Pacific Celebrates Dinagyang with Fiesta Fun Fest

    Cebu Pacific Celebrates Dinagyang with Fiesta Fun Fest

    Festivals are much a part of the Filipino culture as its distinct cuisines and hospitality. Filipino festivals across cities are vastly different; with different practices and tributes but still tied to an undeniable sense of Filipino community and camaraderie.

    For 2020, Cebu Pacific launches the Fiesta Fun Fest, a global campaign that will highlight the country’s top festivals that have marked the Philippines as a tourism destination among locals and foreigners alike.

    Iloilo’s Dinagyang Festival is the second stop of the Cebu Pacific Fiesta Fun Fest campaign, following the kickoff activity during the Sinulog Festival in Cebu early this year. In the true spirit of dagyang, Cebu Pacific will be having on-ground booths filled with fun games and prizes. Around 100 Grab cars will also bear the Cebu Pacific brand and its corresponding direct Iloilo routes to highlight the merits of travel, whether by land or air, especially during grand gatherings such as Dinagyang.

    To make this year’s Dinagyang Festival even more fun, Cebu Pacific will be holding a special sale for all routes in and out of its hub in Iloilo. For as low as PHP99, fly direct between Iloilo and Cebu, Clark, Puerto Princesa, Cagayan de Oro, Davao, General Santos and Manila; from Iloilo to Singapore, and vice versa for as low as PHP2016; and Iloilo to Hong Kong for as low as PHP499.

    Iloilo serves as the primary hub of Cebu Pacific in Western Visayas, with nine direct domestic and international routes and 172 flights weekly, catering to a growing number of travelers in the region. Cebu Pacific has maintained its leadership in the Iloilo market, with 54% capacity share.

    Watch out for the next stop of the Cebu Pacific Fiesta Fun Fest! Visit the official Cebu Pacific social media accounts on Facebook, Twitter and Instagram for more details.

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  • Cebu Pacific announces seat sale

    Cebu Pacific announces seat sale

    Filipinos and residents in the UAE can get a chance to enjoy the most exciting festivities in the Philippines as Cebu Pacific, the Philippines’ largest national carrier, offers flights from Dubai to Manila for as low as Dh395 ($107.5) base fare.

    The Philippines is known for its stunning beaches some of which are recognized as one of the best in the world. But aside from its magnificent coastlines, the country is also a home to some of the best festivals you’ll ever get to see.

    Cebu Pacific celebrates the success of their hometown’s Sinulog Festival with these Festivals of Fun seat sale! Catch the remaining festivals of the Philippines this year by starting with Panagbenga aka annual flower festival in February.

    In addition, Cebu Pacific has the widest network in the Philippines—connecting travelers from the UAE to 37 local destinations and 25 international destinations with over 120 routes.

    The sale will be from January 20 to 23 and will cover the travel period from February 1 to June 30, which means a chance to experience as many festivals in the country as one can.

    Book now through www.cebupacificair.com or the mobile app, available both in Google Play and App Store. Those who prefer to pay in cash may pay over the counter at any branch of Al-Ansari Exchange, UAE Exchange and Al Rais Travels located across the country, within 24 hours of making a booking online.

  • Cebu Pacific announces its $139 fares for Chinese New Year

    Cebu Pacific announces its $139 fares for Chinese New Year

    If the Philippines has been on your mind for a little while, then Cebu Pacific has got the flights for you. In celebration of the Chinese New Year 2020, airfares to the Philippines have been reduced to a price you’re going to love.

    This sale is short and sweet, take off from Melbourne to Manila from $139 or Sydney to Manila from $159 one way. That totals a round trip from $278 return, not bad if you ask us.

    Before you book, we suggest checking Skyscanner to make sure you’re getting the best possible price for your Philippines escape.

    You will be able to end 2020 with a bang, the travel dates run between 1 July to 31 December 2020 (and what a way to bring in the new year).

    If you’re stuck on itinerary, we’ve got you sorted. Whatever your idea of a holiday is, there’s something for everyone with visits to Boracay Island, the Chocolate Hills or the majestic Puerto Princesa Subterranean River National Park.

    This one really isn’t around for long, the sale ends 17 January 2020 unless sold out prior.

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  • Cebu Pacific working to gradually resume flights

    Cebu Pacific working to gradually resume flights

    Budget carrier Cebu Pacific is working to gradually resume flights at the Ninoy Aquino International Airport (NAIA) starting 11:00 a.m. on Monday, Jan. 13, 2020.

    “Following the effects of ashfall, Cebu Pacific is working towards the gradual resumption of flights at NAIA beginning 11 a.m. today, January 13,” it said in an advisory.

    “We are conducting maintenance checks on all aircraft prior to restarting flights to ensure safety,” the airline added.

    Flights arriving at the NAIA were suspended from 7:00 p.m. on Sunday, January 12, while flights departing NAIA were suspended from 6:22 p.m. the same day.

    The Manila International Airport Authority (MIAA) and the Civil Aviation Authority of the Philippines (CAAP) have yet to make any announcement on the resumption of operations.

    The MIAA and the CAAP were still assessing the situation on Monday morning, according to an advisory issued by the MIAA.

    “The resumption of flight operations depend on the state of ash clouds within the NAIA aerodrome as well as the ash fall along the runways and taxiways,” the MIAA said.

    “Airplanes will be allowed to land and take-off only when the airspace and runways are clear of volcanic debris. As soon as ash stops falling from the sky, the ash fall will have to be washed off the runways and taxiways before flights are allowed to resume,” it added.

    The MIAA advised passengers to check with their airline companies first on the status of their flights before proceeding to NAIA.

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  • AirAsia increases some flight frequencies from Cebu, Clark

    AirAsia increases some flight frequencies from Cebu, Clark

    AirAsia said Friday it was increasing flight frequencies out of its Clark and Cebu hubs to meet travel demand.

    Starting in January, the following will be flown daily from 3 times weekly: Clark to Iloilo (Z2 931) and Iloilo to Clark (Z2 932). The following will be flown 4 times weekly from 3 times: Cebu to Kuala Lumpur (Z2 7110) and Kuala Lumpur to Cebu (Z2 7111), AirAsia said.

    Starting March 29, the following will be flown 4 times weekly from 3 times: Clark to Tacloban (Z2 975) and Tacloban to Clark (Z2 976). Also on March 29, the following will be flown daily from 3 times weekly: Cebu to Puerto Princesa (Z2 543) and Puerto Princesa to Cebu (Z2 544), AirAsia said.

    “We are pleased to welcome the new year with additional flights, offering guests more options when flying with us as they accomplish their travel goals this 2020. Our adjustments are well guided by data, and I am very optimistic about the tourism boost this will bring to our country in the summer months,” said AirAsia Philippines CEO Ricky Isla.

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  • Airlines Cebu Pacific becomes latest IATA member

    Airlines Cebu Pacific becomes latest IATA member

    Philippines low-cost carrier Cebu Pacific has joined IATA, becoming the second carrier from the country to be part of the trade association.

    Cebu Pacific says IATA membership will help it “gain access to expertise and learnings” about best practices and innovation.

    Conrad Clifford (left), IATA regional vice president for Asia-Pacific presents the IATA Certificate of Membership to Cebu Pacific president and CEO Lance Gokongwei.

    Cebu Pacific chief Lance Gokongwei adds: “Moreover, we will also be able to share our own operational experience and contribute to further developing the airline industry as a whole.”

    IATA says the low-cost carrier has achieved full compliance with its’ Operational Safety Audit (IOSA), which assesses a carrier’s operational management and control systems.

    Cebu Pacific currently flies 121 routes, with more than 2,600 weekly flights. Cirium fleets data indicates the carrier operates 54 aircraft, including a mix of A320 family jets and A330s, and has 44 aircraft on orders.

    Cebu Pacific joins a growing number of low-cost carriers added to the IATA fold. In November, Indian carrier IndiGo joined the association.

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  • Philippines’ Cebu Pacific stops flights to Siem Reap

    Philippines’ Cebu Pacific stops flights to Siem Reap

    Budget carrier Cebu Pacific has stopped its flights to and from Siem Reap, leaving only one Philippine carrier servicing the Cambodia-Philippines air route.

    Difficulties in turning out a profit was the main reason for Cebu Pacific’s departure from the Kingdom, according to Philippine media reports last week. Cebu Pacific ended its Siem Reap flights yesterday.

    Cebu Pacific spokesperson Charo Logarta-Lagamon was quoted as saying by Philippine Star that “route viability became a concern” for its Siem Reap service.

    The reports confirmed rumors that have been circulating as far as back last year that the Gokongwei-owned airline was contemplating such a move.

    The difficulties faced by Cebu Pacific were also a topic of discussion among Filipinos who attended the 3rd Cambodia Travel Mart.

    Then last week, Dirk Salcedo, an aviation blogger based out of the Philippines, reported that closure of the route was imminent, citing its online booking platform and data from FlightRadar24.com that show no Cebu Pacific flights beyond Dec 7.

    The news saddened many Filipinos in Cambodia. The Kingdom is host to more than 6,000 Filipino nationals.

    Cebu Pacific started flying to Siem Reap in 2012 amidst a growing number of Filipinos visiting Angkor Wat, the Kingdom’s leading tourist destination.

    The thousands of Filipinos working and residing in Cambodia also factored in Cebu Pacific’s decision to establish a direct flight to Siem Reap, becoming the first such carrier from the Philippines to do so.

    Since then, the airline has been flying three times a week from Manila to Siem Reap and vice versa using an Airbus A-320 aircraft.

    Cebu Pacific’s decision to close the Siem Reap route means that Philippine Airlines (PAL) will be the sole Philippine carrier with direct flight to Cambodia.  PAL re-opened the Phnom Penh-Manila air route last year and now flies five times a week to Cambodia.

    A few other Philippine carriers like Royal Air Philippines operate charter flights servicing the Cambodia route.

    The Siem Reap service was not the sole casualty of Cebu Pacific’s decision to focus on more profitable air routes. The budget airline also ended its flights to Guam, a United States territory in the Western Pacific.

  • Cebu Pacific announces Chinese New Year seat sale

    Cebu Pacific announces Chinese New Year seat sale

    Cebu Pacific is offering promotional fares for the Chinese New Year, the airline said Sunday.

    The country’s largest carrier is offering P99 base fare for flights originating from Cagayan de Oro, Cebu, Clark, and Davao, while passengers can book a Manila to Kota Kinabalu flight for as low as P149.

    For the complete list of promotional fares, click here.

    Promotional fares are available from Dec. 14 to 16. Travel period for domestic flights is from January 15 to March 31, 2020, while travel period for international flights is from January 1 to March 31.

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  • Cebu Pacific offers discounted fares for some local

    Cebu Pacific offers discounted fares for some local

    Cebu Pacific is offering fares as low as P99 for local flights originating from Cagayan de Oro, Cebu and Clark, the airline announced Saturday.

    The so-called seat sale for domestic flights begins Saturday, Nov. 23, and runs until Monday, Nov. 25, with travel period between Jan. 1 and March 31, 2020.

    For international flights, the promo ends on Wednesday, Nov. 27., for travel between Dec. 10, 2019, and May 31 next year.

    The P99 price point is offered for flights departing Cebu for cities such as Bacolod, Boracay (Caticlan), Cagayan De Oro, Clark, Coron (Busunaga), Davao, General Santos, Iloilo, and Puerto Princesa, and more.

    The cheapest flights coming from Manila are P499 heading to Bacolod or Iloilo.

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