Retail News CRM

Tag: Chain

  • BreadTalk to open 1st Din Tai Fung restaurant in London by end-2018

    BreadTalk to open 1st Din Tai Fung restaurant in London by end-2018

    Taiwanese dumpling chain Din Tai Fung has opened in Covent Garden, London. The new 8000sqft Din Tai Fung London eatery is the franchise’s 153rd globally, and is the first of at least two outlets planned for the city. A second store is planned for Centre Point next year.

    The Din Tai Fung London store has been launched by Taster Food UK in partnership with Singapore-based BreadTalk Group.

    BreadTalk Group CEO Henry Chu said: “The group will leverage on our experience of operating Din Tai Fung in Singapore and Thailand, and the strength of our overseas partners to continue the tradition of delivering an authentic Taiwanese dining experience to Londoners.”

    Brand founder and chairman George Quek commented that there is potential to open 20 Din Tai Fung outlets in Britain, serving as a starting point for further expansion into Europe.

    Din Tai Fung has already opened in Australia, China, Hong Kong, Indonesia, Japan, Malaysia, Philippines, South Korea, the US and the UAE. It was recognised by the New York Times in 1993 as one of the world’s top 10 restaurants.

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  • The ThickShake Factory eyes 1,000 plus outlets across India

    The ThickShake Factory eyes 1,000 plus outlets across India

    The ThickShake Factory, a premium thick shake brand that recently completed a century of being operational with more than 100 outlets in India, is planning to expand its footprint in Telangana, Tamil Nadu, Andhra Pradesh, Karnataka, Gujarat, Maharashtra and many more states in the coming few months.

    According to a ANI report: The brand, which brings the concept of running a cold dessert beverage quick service business (QSB) for the first time in the country, has won a number of accolades in the recent past, including ‘The Times Nightlife – Best Beverages, 2015 & 2018’, ‘Coca-Cola Golden Spoon Awards 2018’, ‘IMAGES, Most Admired Startup of the Year’, Best Shakes Parlour Award at ‘Indian Restaurant Awards 2018’, ‘Best Business Growth in F&B’, ‘Best Beverages Swiggy Award 2018’, ‘Franchisor of the Year Award, Franchise India 2016’, and many more.

    The ThickShake Factory serves over 50 types of shakes with more than 40 topping/ mix-ins. It is famous for their ‘Shape your Shake’ feature where customers can choose what they want from the variety of toppings. The brand brings the best flavours in the form of not just ThickShakes, but a complete range of cold coffee varieties, slushies, chocolate and fruit-flavoured drinks.

    The ThickShake Factory has had an excellent journey and has only moved forward since the opening of its first outlet in 2013 with winning ‘Franchisor of the Year’ award twice, one in 2016 and the other in 2018 along with many other awards.

    The company has the vision to have over 1,000 outlets pan-India, along with a strong global presence and has created more than 300 jobs so far, mostly at the bottom of the pyramid and the lesser privileged sections of the society. Recognised as one of the fastest growing QSR chains in India, the company’s current business model is such that the outlets which are currently operational, most of them are franchise-operated and some are company operated.

    “With each day passing, we at The ThickShake Factory are only going ahead as there is no looking behind. We started with our first outlet in 2013 in Hyderabad and have come a long way from there with more than 100 outlets already. Our main focus is to provide the customers with the thickest and most delicious shakes and hence that’s the only thing in our menu. With over 50 types of shakes on the menu, we have something for everyone to suit their palate. We are excited to serve the tastiest and thickest ice cream based shakes in more cities across India,” M. Yeshwanth Nag, Founder of The ThickShake Factory said.

    The founders, M. Yeshwanth Nag and Ashwin Mocherla, were inspired by the global trend of growing appetite for sweet savouries and therefore brought the most appealing range of tastiest ‘Thick’ Shakes to India. The brand never ceases to impress with their heavenly ‘ThickShakes’ through its wide range of offerings.

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  • 200 Vietnamese firms in Samsung chain

    200 Vietnamese firms in Samsung chain

    Nearly 200 Vietnamese enterprises are participating in the component supply chain used by three Samsung plants in Việt Nam, including 20 tier-1 vendors and 178 tier-2 vendors.

    Also, Samsung plans to raise the number of level-1 suppliers in Việt Nam to 29 this year, said Han Myoungsup, President of Samsung Complex Việt Nam.

    Several local companies were able to join Samsung’s production chain, showing that Việt Nam’s support industry could be developed if domestic firms know how to take advantage of the opportunities provided by large enterprises.

    Samsung Việt Nam’s management board last week visited and surveyed the two companies, An Lập Plastic Co Ltd in Hà Nội’s Long Biên District and Việt Hưng Plastic Co Ltd in Hưng Yên Province. It also worked directly with three other suppliers, including PTE Company, Minh Nguyên Company and Việt Hưng Plastic Co Ltd in HCM City.

    This field survey is part of Samsung’s programme to provide experts to help Vietnamese vendors improve their capacity to join Samsung’s supply chain.

    “Samsung Việt Nam has also recorded a significant breakthrough in raising the localisation rate of products, from 35 per cent in 2014 to 51 per cent in 2016. This is a great contribution that helps made-in-Việt Nam products become popular worldwide,” Han said.

    Samsung’s five-vendor visit is part of the supporting programme of Samsung’s experts for Vietnamese businesses. Accordingly, Samsung’s experienced experts from South Korea have directly assisted the five enterprises in the past three months to improve their production process to assure they meet Samsung’s criteria. They are also five of 14 Vietnamese vendors who have received Samsung’s direct assistance since September 2015.

    This supporting programme has also confirmed a strong commitment of Samsung, in response to a call by the Government of Việt Nam, which is increasing the localisation rate and the presence of Vietnamese enterprises in Samsung’s component supply chain.

    “I do hope that, through Samsung’s supporting programme, Vietnamese enterprises could gain the knowledge and experience to enhance their capacities. Samsung believes that if a product can be localised, we will maximize its localised content,” Han added.

    Hoàng Anh Tuân, President of Việt Hưng Plastic Company, said their turnover has seen rapid growth since they have been supplying packaging to Samsung. Last year, their sales to Samsung accounted for half of their total VNĐ2 trillion (US$88.9 million) turnover.

    “Our largest advantage from Samsung’s supporting programme is the change in mindset. We commit to always learning and changing in order to apply experience from Samsung in the best way,” Tuân added.

    “Being suppliers to Samsung could be a quality measurement to help local firms easily participate into other value chains. We are also a packaging supplier to LG and Canon,” he noted.

    He emphasised that joining the supply chain for Samsung has been transparent and open to all businesses. Those seek to participate in the chain without sufficient capacity would be immediately removed.

    Trương Quang Khởi, An Lập’s director, said they have opportunities to modernise their company after joining the Samsung production chain.

    “We have received support from Samsung to upgrade our workshops, equipment and technology, as well as to learn effective management models,” he added.

    Samsung Electronics is one of the largest foreign investors in Việt Nam, with three manufacturing plants in Bắc Ninh (SEV), Thái Nguyên (SEVT) and HCM City (SEHC). With an export turnover of over $37 billion in 2016, Samsung Electronics in Việt Nam contributed 20 per cent to Việt Nam’s exports.

    This year, Samsung Electronics in Việt Nam has set a target of 7-10 per cent growth in export turnovers. Samsung aims to not only turn Việt Nam into the world’s smartphones and electronic appliance production base, but also create more opportunities for Vietnamese enterprises in the field of supporting industries to become involved in Samsung’s global supply chain.

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  • ​Samsung Pay available at Korean department chain Shinsegae after delay

    ​Samsung Pay available at Korean department chain Shinsegae after delay

    Samsung Pay will now be available for franchises in South Korea owned or run by Shinsegae, which owns its own brand of department stores, Samsung Electronics has announced.

    The mobile payment service will be available in Starbucks — the coffee chain is run by Shinsegae in South Korea — and famous brands such as E-mart, Shinsegae Food, Shinsegae Dutyfree, and Every Day Retail.

    Samsung said the delay was caused by the difficulty in providing consumers with discounts, points, and membership services.

    Shinsegae has been resisting allowing Samsung Pay in its franchises to promote its own counterpart SSG Pay.

    Samsung Pay hit 2 trillion won transaction as of August and is among the most popular mobile payment services provided by a handset manufacturer. Samsung controls over 70 percent market share in South Korea, its home country.

    It supports all credit cards except Citi’s in South Korea. Support for Citi will begin in the first half of next year, Samsung said.

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  • Changi Airport Group strengthens pharmaceutical supply chain in Singapore

    Changi Airport Group strengthens pharmaceutical supply chain in Singapore

    Changi Airport is the first airport in Asia to join Pharma.Aero as a strategic member, together with partner Singapore Airlines Cargo who comes on board as a full member. Both parties envisage that this effort will raise pharmaceutical handling capabilities at Changi Airport.   An organization comprising stakeholders of air cargo supply chain from around the world, Pharma.Aero is dedicated to achieving excellence in end-to-end air transportation for pharma cargo.

    Pharmaceutical cargo is among the fastest growing segments at Changi Airport, growing 19 percent year-on-year for the first nine months of 2016, and registering a five-year compounded annual growth rate (CAGR) of 13 percent from 2010 to 2015.

    The South West Pacific and North East Asia regions account for 45 percent of total share of pharmaceutical cargo at Changi Airport. In terms of volume, Australia, China and India are Changi’s top three pharmaceutical markets on a year-to-date (January to September 2016) basis. The top markets showing strongest growth for the period are China (+51 percent), Vietnam (+35 percent) and Hong Kong (+32 percent).

    Pharmaceutical products that pass through Changi Airport include vaccines, tablets and pills. These products are highly sensitive to fluctuations in temperature. Pharmaceutical cargo is the sixth most valued segment in terms of total air cargo handled, and account for under 10 percent of total value of cargo handled.

    Changi Airport is well-equipped with specialized facilities to be the preferred gateway of pharma cargo in Asia, with the two ground handlers (Coolport by SATS and Coolchain by Dnata) having the ability to handle more than 300,000 tonnes of temperature sensitive cargo annually. Our excellent connectivity (6,800 flights to 330 cities served by over 100 airlines) and strong mix of freighter and bellyhold capacity provides ample options for pharma shippers to access the global economy.

    Changi Airport is the first airport in Asia to embark on a community approach for the IATA CEIV Pharma certification, thereby raising the local community’s handling standards and capability for temperature-sensitive pharma cargo. The pioneer group of companies in the Changi CEIV Community consists of Singapore Airlines Cargo, dnata Singapore, Global Airfreight International Expeditors Singapore, CEVA Logistics Singapore, and Schenker Singapore.

    SATS Coolport, a major cargo player at Changi Airport, was the first facility in the world to attain the IATA CEIV Pharma certification in 2014.

    Global spending on pharma cold chain logistics is projected to grow at eight-nine percent per year, totaling US$16.7 billion by 2020 according to Pharmaceutical Commerce. Asia is expected to account for the largest regional share growth with more than $1.2 billion of cold-chain growth through 2019.

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  • New nugget woes strain McDonald’s already tarnished image

    New nugget woes strain McDonald’s already tarnished image

    As McDonald’s Japan struggles to repair its image, tarnished from last year’s expired meat scandal, two new incidents related to its Chicken McNuggets surfaced in restaurants in Japan in the last week, a company spokeswoman admitted Tuesday.

    She said a piece of blue vinyl was found by a customer Saturday in a chicken nugget purchased at a McDonald’s restaurant in Misawa, Aomori Prefecture.

    The fast-food giant also admitted it had received a similar complaint by another customer who bought chicken nuggets on Dec. 31, this time at an outlet in Koto Ward, Tokyo.

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