Retail News CRM

Tag: Foodpanda

  • BBQ Chicken Vietnam gets Foodpanda boost

    BBQ Chicken Vietnam gets Foodpanda boost

    Online food delivery service Foodpanda has given Korean QSR BBQ Chicken Vietnam a major marketing boost.

    While BBQ Chicken is “better known than KFC, Jollibee or Subway” in Vietnam’s capital city Hanoi, down south it still has some work to do on its brand awareness.

    So Foodpanda and BBQ Chicken have signed an exclusive delivery service partnership nationwide.

    Foodpanda had previously made deliveries on behalf of some individual stores.

    The Rocket Internet subsidiary, in which Goldman Sachs has just invested US$100 million, now has delivery partnerships in Vietnam with 20 franchised chains and some 800 restaurants Vietnam-wide, after only three years in the market.

    Foodpanda has services in six Vietnamese cities: Hanoi, Ho Chi Minh City, Da Nang, Can Tho, Nha Trang and Hai Phong

  • Foodpanda seals $110m funding

    Foodpanda seals $110m funding

    One of the world’s best-known merchant bankers has taken a strategic stake in fast-growing food delivery service Foodpanda.

    Just 50 days after securing $110 million cash injection from its parent and other new investors, the Rocket Internet subsidiary says Goldman Sachs has invested another $110 million into the business and will take a seat on its advisory board.

    The funds are being used by Foodpanda to snap up rival delivery services in new and existing markets to help it gain critical mass and eliminate competition. Since its launch in 2012 the business has now raised more than $310 million.

    Its latest acquisitions have been in Malaysia and other Southeast Asian markets, along with Russia, Mexico and Eastern Europe.

    Foodpanda says it will use the Goldman Sachs funds to expand its own delivery activities and improve overall customer experience across its 40 markets.

    Foodpanda’s service standards are slipping in some established markets and customers often lack an alternative supplier due to Foodpanda’s ‘scorched earth’ acquisition strategy. Improving delivery times, the temperature control and delivery condition of food and improving customer response times is becoming a major challenge for the company in some markets.

    “Last-mile delivery has been part of Foodpanda’s operations since the beginning. It will now accelerate its efforts to drive customer satisfaction, aiming to offer the most convenient way of ordering food – from the mobile app and online,” the company said in a statement.

    Ralf Wenzel, co-founder and CEO of Foodpanda group, said Goldman Sachs has deep expertise in online marketplaces and will help the company build the leading mobile food delivery marketplace in Emerging Markets targeting over 3 billion consumers.

    “The Emerging Markets represent the largest opportunity in online food delivery and we are committed to create the most convenient way for ordering and delivering food.”

    Foodpanda now has partnerships with more than 45,000 restaurants across 40 countries, and claims market leadership in 32 of those markets.

  • Foodpanda Malaysia eats up rival

    Foodpanda Malaysia eats up rival

    Foodpanda Malaysia is now the largest food delivery service in the country after the US$110 million funding and acquisition of rival Food Runner Group.

    Sidney Ng, country manager of foodpanda Malaysia said the funding from investors underlined the confidence in the venture’s business model and the acquisition of Room Service brought significant synergies.

    Room Service has been in the food delivery industry since 2003 focusing mainly on high end restaurant food delivery in the Klang Valley.

    “With Room Service’s expertise in delivery system and Foodpanda’s strong online marketing, we believe that this synergy will bring in greater food variety and greater delivery efficiency to further delight our customers. This cements our commitment to bring the best restaurant experience directly to the doorsteps of Malaysia,” said Ng.

    Ralf Wenzel, co-founder and CEO of the Foodpanda Group said the investment and acquisition were further steps in the company becoming the leading online food delivery marketplace across the most promising and fastest growing emerging markets internationally.

    “The new funding allows us to fully focus on user experience and customer service with the aim of completely disrupting the way people order food by establishing a real alternative to pizza flyers and phone calls.”

    Foodpanda Group is active in 39 countries on five continents. The company enables restaurants to become visible in the online and mobile world and provides them with a constantly evolving online technology. For consumers, the group’s Foodpanda  and Hellofood brands offer the convenience of ordering food online and the widest gastronomic range, from which they can choose their favorite meal on the web or via an app.

  • Hungry Foodpanda eats up rivals

    Hungry Foodpanda eats up rivals

    Online food delivery service Foodpanda.com has gobbled up six rival services across Asia.

    The Rocket Internet subsidiary recently secured US$60 million in a capital funding round and his wasted little time investing in rivals to boost its market share.

    The businesses bought, with business descriptions provided by TechInAsia.com,  are:

    • Just Eat in India – This deal pertains only to the Indian segment of UK-based Just Eat. Along with Foodpanda’s recent TastyKhana buy-up, Foodpanda now claims to cover over 200 Indian cities and 12,000 restaurants. This gives the Rocket company a strong hold of the Indian market.
    • EatOye in Pakistan – This startup came into life this time last year. It covers 1,000 partner restaurants in 15 cities.
    • Food Runner in Malaysia and Singapore – This is the food delivery subsidiary of Singapore-based DealGuru. The acquisition also includes sister site Room Service.
    • City Delivery in the Philippines – This is also a spin-off from DealGuru, so it’s technically the same deal that snapped up the above two sites.
    • Koziness in Hong Kong – Foodpanda’s Hong Kong deal means it runs not only Koziness but also the related sites Dial-a-Dinner, SOHO Delivery, and Ring-a-Dinner.
    • Food By Phone in Thailand – This started out in 1998 for phone-based orders, but later opened up on the web as well. It covers over 650 restaurants in three of Thailand’s biggest cities.

    “With the recent acquisitions Foodpanda becomes the market leader across Southeast Asia,” said Ralf Wenzel, co-founder and CEO of Foodpanda in an announcement this afternoon.