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  • Emirates SkyCargo Expands Global Network with Weekly Freighter Service to Almaty, Central Asias Growing Commercial Hub

    Emirates SkyCargo Expands Global Network with Weekly Freighter Service to Almaty, Central Asias Growing Commercial Hub

    Emirates SkyCargo, the freight arm of the prominent Emirates airline, recently announced the commencement of weekly freighter flights to Almaty International Airport, Kazakhstan, starting from 16 June 2026. In what marks the company’s first foray into Central Asia, the Dubai-based flights are set to establish a robust trade channel, tying the region to the Emirates SkyCargo global network.

    Strengthening Trade Corridors

    As the major city of Kazakhstan, Almaty is a fast-developing commercial and logistical center, serving as an economic and trading nexus in Central Asia. By offering weekly freights every Tuesday, Emirates SkyCargo aims to supply over 100 tonnes of weekly cargo capacity. This will facilitate the smooth transportation of key commodities including electronics, perishables, machinery, and other consumer items between Dubai and Almaty.

    Badr Abbas, Divisional Senior Vice President of Emirates SkyCargo, noted that the decision to offer weekly freighter services to Almaty was in line with the company’s role as a global trade facilitator. He expressed optimism that the new service would provide businesses in Almaty and the surrounding region with opportunities to expand their international operations. Furthermore, it would offer the company’s global customers quick and convenient access to a strategic marketplace. Abbas also stated that the Almaty expansion supports the company’s long-term growth strategy and the D33 Dubai Economic Agenda objectives by increasing foreign trade and solidifying Dubai’s status as a global logistics hub.

    Expansion of Freighter Fleet and Network

    In response to a surge in global demand, Emirates SkyCargo has strategically expanded its freighter fleet and worldwide network. Since March 2026, the airline has taken delivery of four new Boeing 777 freighters, with six more due for delivery later this year. This will bring the total Emirates freighter fleet to 21 aircraft by December 2026. Emirates SkyCargo offers its global customers scalable and flexible cargo capacity solutions. In addition to dedicated freighter flights, the carrier also provides high-frequency bellyhold cargo capacity on Emirates’ passenger aircraft fleet, operating to destinations across six continents.

    Questions & Answers

    What is the significance of Emirates SkyCargo’s new service to Almaty?
    The new service will open up a new channel of trade, linking Central Asia, particularly Kazakhstan, to Emirates SkyCargo’s global network. It offers businesses an opportunity to expand their operations and provides global customers with a strategic marketplace.

    How does this expansion fit into Emirates SkyCargo’s broader strategy?
    The expansion aligns with the company’s long-term growth strategy and the D33 Dubai Economic Agenda objectives. It supports the company’s role as a global trade facilitator and strengthens Dubai’s standing as a global logistics hub.

    What are Emirates SkyCargo’s plans for their freighter fleet?
    With the delivery of four new Boeing 777 freighters in 2026 and six more expected later in the year, Emirates SkyCargo plans to expand its freighter fleet to 21 aircraft by the end of 2026.

  • Yirong Wee Ascends to CEO Role at PROPEL: Singlife’s One-Stop Service Center Celebrates Year of Success

    Yirong Wee Ascends to CEO Role at PROPEL: Singlife’s One-Stop Service Center Celebrates Year of Success

    Insurer Singlife’s comprehensive shared service center, PROPEL, has announced a change in leadership one year after its inception. Yirong Wee has assumed the role of chief executive officer (CEO), succeeding Steven Ong, who will spearhead a new business venture within Singlife, starting 2026.

    A Wealth of Experience

    Yirong Wee brings to the table an impressive 18-year track record in financial services, operations, and distribution strategy. Prior to her appointment as CEO, Wee held the position of chief operating officer (COO) of group distribution at Singlife. Her experience also extends to her role as COO at GROW with Singlife, an integrated investment solutions platform for financial advisor representatives.

    About PROPEL

    PROPEL is an all-inclusive shared service center designed for financial advisory firms under the Singlife group. Since its inauguration in January 2025, it has successfully recruited over 1,300 financial advisor representatives.

    Questions & Answers

    What is the function of PROPEL?
    PROPEL is a comprehensive shared service center for financial advisory firms under the Singlife group.

    Who is the new CEO of PROPEL?
    Yirong Wee has been appointed as the new CEO of PROPEL.

    What will the ex-CEO of PROPEL, Steven Ong, be doing in the future?
    Steven Ong will be leading a new business initiative within Singlife from 2026.

  • Cargojet Bolsters Global Presence: New Direct Air Cargo Service Bridges Canada and Europe

    Cargojet Bolsters Global Presence: New Direct Air Cargo Service Bridges Canada and Europe

    Cargojet Inc. has expressed delight in the launching of a direct air cargo service bridging Canada and Europe, set to commence on November 1, 2025. The service will establish a connection between Liege Airport (LGG), an outstanding cargo gateway in Europe, and the principal cargo hubs in Canada.

    Strengthening Transatlantic Ties

    Co-CEOs of Cargojet, Pauline Dhillon and Jamie Porteous, jointly remarked on the new service. They asserted that this move would further solidify the ties between Canada and Europe, in addition to offering broader opportunities for their clientele. They further noted that by leveraging Cargojet’s unmatched reputation for punctuality and dependability, the service is set to position Cargojet at the heart of transatlantic trade. This will effectively cater to the forwarder community’s changing demands by providing quicker transits, reliable service, and superior flexibility for shippers across both continents.

    Welcome to Liege Airport

    VP Marketing & Sales at Liege Airport, Torsten Wefers, voiced his excitement about welcoming Cargojet to Liege Airport, which is acknowledged as one of the top cargo hubs in Europe. He emphasized that this collaboration signifies a significant advancement for the LGG community and Europe-Canada logistics, providing new prospects and connectivity for their clients and partners.

    Expansion of Global Network

    This weekly service denotes a considerable broadening of Cargojet’s global network, guaranteeing customers reliable, time-sensitive capacity and improved intercontinental connectivity. Incorporated within Cargojet’s domestic overnight network, the route promises to offer streamlined connections throughout Canada, enhancing overall transit times and providing increased flexibility for freight forwarders, logistics providers, and shippers.

    The route, initially operating once a week, improves access to one of Europe’s most strategic cargo hubs, with intentions to amplify frequency as demand and opportunities persistently grow. This integration bolsters Cargojet’s long-term expansion design and reaffirms its status as a dependable associate in the global logistics market.

    Questions & Answers

    What is the significance of Cargojet’s new direct air cargo service?
    The service strengthens the ties between Canada and Europe, expands opportunities for Cargojet’s customers, and positions the company at the center of transatlantic trade.

    What benefits does the weekly service provide?
    The service extends Cargojet’s global network, offers reliable, time-sensitive capacity, and enhances connectivity across continents. It also provides streamlined connections throughout Canada and increased flexibility for freight forwarders, logistics providers, and shippers.

    What are the future plans for this route?
    Initially, the route will operate once a week, with plans to increase frequency as demand and opportunities continue to grow. This move supports Cargojet’s long-term expansion strategy in the global logistics market.

  • Alibaba Unveils Ai Chatbot Assistant And Announces Quark Ai Glasses Pre-sales

    Alibaba Unveils Ai Chatbot Assistant And Announces Quark Ai Glasses Pre-sales

    On Thursday, Alibaba, the Chinese e-commerce giant, unveiled a novel AI chatbot assistant service, amplifying its efforts to solidify its presence in a consumer-centric domain presently dominated by ByteDance and Tencent.

    Integration of AI Chatbot Into Quark App

    Alibaba has integrated this innovative chat assistant into its Quark app, which was originally a browser but was repurposed this year as Alibaba’s principal consumer application. This transformation has led to the integration of enhanced artificial intelligence capabilities, such as advanced search functions.

    The newly introduced service, available free of charge, empowers users to interact with a chatbot interface through text or voice, offering real-time information and services, Alibaba explained in an official statement.

    AI Efforts by Alibaba

    Historically, Alibaba’s AI ventures have been predominantly aimed at corporate clients via its cloud services division. This new endeavour represents yet another attempt by the company to captivate consumers in a market where it has found it challenging to gain a foothold with its Tongyi AI assistant app.

    Despite being one of the pioneering Chinese corporations to introduce a consumer-oriented AI assistant app to the public in late 2023, Tongyi has not achieved widespread acceptance so far. In September, the app had 6.96 million monthly active users, in contrast to the market leader ByteDance’s Doubao, which boasted 150 million active users.

    Global AI Assistants Trend

    On the global front, AI assistants have been increasing in popularity for companies like Google, Microsoft, and OpenAI, which have incorporated them into their respective Gemini, Copilot, and ChatGPT platforms.

    The Quark’s AI chat assistant, driven by Alibaba’s most recent Qwen3 models, provides improved reasoning, comprehension, and task execution capabilities, Alibaba stated.

    Announcement of Quark AI Glasses Pre-sales

    On the same day of the AI chatbot assistant service launch, Alibaba also announced that pre-sales for its Quark AI Glasses would commence at midnight on Friday on its Tmall e-commerce platform. The company also added that it would start delivering orders progressively from December, pricing the glasses at 4699 yuan (US$659.69).

    Alibaba revealed its intelligent glasses in July, thereby joining the ranks of companies like Meta Platforms in the wearable AI devices market.

    Questions & Answers

    What is the latest innovation from Alibaba?
    Alibaba recently launched an AI chatbot assistant service, which has been integrated into its Quark app.

    What is the purpose of Alibaba’s AI chatbot assistant service?
    The service allows users to interact with a chatbot interface via text or voice, providing real-time information and services.

    What product is Alibaba releasing for pre-sales on its Tmall platform?
    Alibaba announced pre-sales for its Quark AI Glasses on its Tmall e-commerce platform.

  • Thai Airways Partners With Unilode For Advanced Uld Management: A Leap Towards Operational Excellence And Sustainability

    Thai Airways Partners With Unilode For Advanced Uld Management: A Leap Towards Operational Excellence And Sustainability

    THAI Airways, Thailand’s national airline, has named Unilode Aviation Solutions, a leader in the Unit Load Device (ULD) management, repair, and digital solutions realm, as its provider for comprehensive ULD management services.

    Advancing THAI Airways’ Transformation

    The partnership with Unilode Aviation Solutions signifies a significant stride in THAI Airways’ ongoing evolution, underlining the airline’s commitment to operational excellence, digital innovation, and long-term sustainability throughout its international network.

    After a successful business rehabilitation, THAI Airways is embarking on a new chapter of growth and modernization. The airline’s five-year strategic plan includes a focus on operational excellence, fleet renewal, and digital transformation. It also aims to nearly double its fleet to approximately 150 aircraft by 2033 and expand its market share across essential international markets.

    In collaboration, Unilode will deliver extensive ULD management, maintenance, repair, and digital tracking services across THAI Airways’ international network. This partnership will enhance fleet utilization, decrease operational complexity, and boost reliability for THAI Airways’ passenger and cargo operations.

    Sustainability Goals Alignment

    The alliance with Unilode Aviation Solutions aligns closely with THAI Airways’ sustainability objectives. The pooling of assets across Unilode’s international network results in fewer ULDs required to support operations, thereby diminishing raw material consumption, minimizing waste, and reducing carbon emissions. Unilode’s centralized repair and refurbishment service further prolongs asset lifecycles, promoting circular economy principles and more responsible resource use.

    Unilode’s digital platforms and data-driven insights, leading the market, will offer THAI Airways real-time visibility, improved asset utilization, and enhanced sustainability reporting throughout its operations. Unilode’s Operations Control Centre in Bangkok and a global team of over 800 ULD experts further support the partnership, ensuring local responsiveness and customer success at every interaction.

    Investment and Expansion

    Unilode has made significant investments over recent years, strengthening its infrastructure, expanding its Maintenance, Repair and Overhaul (MRO) footprint, and enhancing its workforce through advanced training, development, and external education programs. These initiatives, coupled with ongoing innovation in digital technology and product development, enable a broader international network and a larger, more flexible pool of assets, yielding higher efficiency, resilience, and service reliability for all airline partners.

    Unilode’s expanding asset base across an increasing number of airports and regions continues to provide tangible benefits to its entire customer network. These benefits include improved operational agility, quicker turnaround times, and greater access to resources and repair capabilities. These investments underscore Unilode’s commitment to long-term growth and customer value creation, reinforcing its position as a global leader in sustainable ULD management.

    As airlines worldwide prioritize sustainability and efficiency, ULD pooling and complete service management are rapidly becoming the industry norm. THAI Airways’ collaboration with Unilode emphasizes its leadership in adopting innovative, environmentally responsible solutions that combine operational excellence with long-term sustainability.

    Expert Opinions

    Ross Marino, Chief Executive Officer at Unilode Aviation Solutions, expressed his delight and pride in becoming THAI Airways’ comprehensive ULD management service provider. He believes that their partnership will yield measurable results, improve efficiency, foster digital transformation, and support THAI Airways’ sustainability goals.

    The Head of Cargo & Mail Commercial at THAI Airways acknowledged the partnership with Unilode as a critical step in their transformation strategy. They believe Unilode’s expertise, global network, and digital solutions will help streamline operations, fortify reliability, and make substantial progress towards sustainability goals.

    Questions & Answers

    What does the partnership between THAI Airways and Unilode Aviation Solutions signify?
    The partnership signifies a significant stride in THAI Airways’ ongoing evolution, reinforcing the airline’s commitment to operational excellence, digital innovation, and long-term sustainability throughout its international network.

    How will Unilode Aviation Solutions assist THAI Airways?
    Unilode will deliver extensive ULD management, maintenance, repair, and digital tracking services across THAI Airways’ international network. This collaboration will enhance fleet utilization, decrease operational complexity, and boost reliability for THAI Airways’ passenger and cargo operations.

    How does this collaboration align with THAI Airways’ sustainability goals?
    By sharing assets across Unilode’s international network, fewer ULDs are required to support operations, thereby diminishing raw material consumption, minimizing waste, and reducing carbon emissions. Unilode’s centralized repair and refurbishment service further prolongs asset lifecycles, promoting circular economy principles and more responsible resource use.

  • Ikea Acquires Us Tech Firm Locus To Reinforce Delivery Services And Optimize Online Shopping Experience

    Ikea Acquires Us Tech Firm Locus To Reinforce Delivery Services And Optimize Online Shopping Experience

    Swedish furniture giant Ikea has announced the acquisition of US-based logistics technology company, Locus. This strategic move is aimed at enhancing Ikea’s delivery services and facilitating a faster and more streamlined online shopping experience.

    The Strategic Acquisition

    The acquisition is part of a broader $2.2 billion strategic investment by the Ingka Group, the world’s largest Ikea franchisee, in the US market. In the highly competitive US retail sector, Ikea is up against major players like Wayfair and Walmart, while also grappling with increased costs due to higher import tariffs.

    While the specifics of the deal have not been made public by Ikea, Locus was valued at $300 million during its most recent investment round in 2021. Ikea’s decision to acquire Locus is projected to simplify its logistics framework and decrease delivery costs by an estimated 100 million euros ($117.41 million) globally each year.

    Utilizing Artificial Intelligence

    Locus employs artificial intelligence to optimize the grouping of orders and define routes that reduce time spent in traffic by delivery vehicles. This is a significant improvement over the current manual planning process carried out by Ikea employees, according to Parag Parekh, Chief Digital Officer at Ingka Group.

    In addition to delivering faster, Locus will also facilitate Ikea in providing customers with more delivery windows and options. Shoppers will also receive live updates on the location of their packages. Initially, Ikea plans to pilot this technology in the US and UK before implementing it worldwide.

    Improving the Customer Experience

    “Apart from the aspect of speed, the flexibility and the ability to track will significantly improve customer experience,” explained Parekh. As part of the agreement, Locus will continue operating independently and servicing clients beyond Ikea.

    Expansion in the US Market

    With a reputation for its large, blue suburban stores featuring an array of furniture in a maze-like layout, Ikea has been shifting its focus towards its online business and investing in smaller city-center stores to attract younger, urban shoppers.

    Online sales constituted 28% of Ikea’s total retail sales in the 2024 financial year, a significant increase from 11% in 2019. This strategic acquisition follows Ingka Investments’ purchase of a Manhattan building for $213 million, indicating a commitment to US expansion, despite higher furniture import tariffs.

    Questions & Answers

    What is Ikea’s aim with the acquisition of Locus?
    Ikea aims to enhance its delivery services and facilitate a faster, more efficient online shopping experience with the acquisition of Locus.

    How will Locus’ technology benefit Ikea’s operations?
    Locus’ artificial intelligence technology will allow Ikea to optimize the grouping of orders and define delivery routes, reducing delivery times and associated costs. It also enables Ikea to offer customers more delivery options and real-time tracking of their packages.

    What impact has the focus on online sales had on Ikea’s business?
    The focus on online sales has significantly boosted Ikea’s retail sales, accounting for 28% of total sales in the 2024 financial year, up from 11% in 2019.

  • Aldi Crowned Australia’s Top Supermarket For 13th Year In Canstar Survey

    Aldi Crowned Australia’s Top Supermarket For 13th Year In Canstar Survey

    In a recent survey conducted by Canstar, Aldi has emerged as Australia’s most popular supermarket for the thirteenth consecutive year. The supermarket chain outperformed its competitors, receiving the top rankings for providing excellent value for money, superior product quality, and outstanding service.

    Survey Rankings

    According to the rankings, Coles secured the second position, with IGA and Woolworths following closely. Aldi distinguished itself by receiving a perfect five-star rating in key categories, including value for money, freshness of fruits, vegetables and meats, quality of supermarket-owned branded products, as well as store and website layout and presentation.

    Canstar Blue spokesperson Eden Radford pointed out that customers prioritize low prices across all in-store products, not just those on special offers. Radford added that consumers are becoming more price-savvy, frequently checking unit prices and opting for in-season produce in order to maximize value.

    Comparison With Other Supermarkets

    Coles, however, fell short in terms of customer service and checkout experience, receiving only three stars in these categories. IGA, on the other hand, surpassed Aldi in terms of customer service and checkout experience. However, it could not match Aldi’s ratings in terms of value for money, freshness of produce, and product range.

    Woolworths managed to outshine all competitors in terms of product range, earning a five-star rating in this category. However, they lagged behind in customer service and checkout experience.

    Commenting on the results, Simon Padovani-Ginies, group director at Aldi Australia, stated that customers trust Aldi to consistently offer low prices and good value for their money. He went on to say that customers, both long-term loyalists and newcomers, continue to choose Aldi for their familiar staples as well as the unexpected but delightful finds in their aisles.

    Questions & Answers

    Which supermarket was ranked as Australia’s most popular by Canstar?
    Aldi was ranked as Australia’s most popular supermarket by Canstar.

    What factors led to Aldi’s high ratings?
    Aldi received high ratings due to its value for money, product quality, freshness of its fruits, vegetables and meats, and its store and website layout and presentation.

    How did Coles and Woolworths perform in the survey?
    Coles secured the second position overall, but fell short in terms of customer service and checkout experience. Woolworths outshone all competitors in terms of product range, but lagged behind in customer service and checkout experience.

  • Eg Group Eyes Billion-dollar Divestment Of Australian Service Station Network

    Eg Group Eyes Billion-dollar Divestment Of Australian Service Station Network

    EG Group Plans to Divest Australian Service Station Network

    UK-based EG Group is planning to divest its EG Ampol service station network in Australia. Ampol, EG Group’s wholesale supplier, is considered the most likely purchaser.

    EG Group acquired 540 fuel convenience sites from Woolworths in April 2019 for $1.73 billion. The company is now reportedly looking to sell its Australian division to mitigate losses and withdraw from the marketplace.

    Insiders report that EG Group and its advisors are in confidential discussions with prospective buyers regarding a sale valued at over $1 billion.

    Ampol as the Probable Buyer

    Ampol, EG Group’s wholesale supplier, has surfaced as the possible buyer, given that the service station chain bears its name. Ampol has been delivering fuel to the business under a long-standing commercial agreement dating back to the time when Woolworths was the proprietor.

    Over the years, Ampol has made several acquisitions, including Milemaker in Melbourne, Gull NZ, SeaOil and Z-Energy in New Zealand.

    EG Ampol’s Performance

    As of the end of the previous year, EG Ampol had 517 locations. Its annual sales had fallen 6.4% to $4.24 billion.

    EG Group has shut down marginally profitable or loss-making sites. The retail fuel volumes industry-wide have also witnessed a decline as more drivers shift towards hybrid or electric vehicles.

    Another significant player in the sector is Viva Energy, which acquired fuel and convenience store chain operator OTR Group for $1.22 billion last year.

    Questions & Answers

    What is EG Group planning for its EG Ampol service station network?
    EG Group is reported to be planning to sell its EG Ampol service station network in Australia.

    Who is the most likely purchaser of this network?
    Ampol, EG Group’s wholesale supplier, is considered the most likely purchaser of the network.

    What has been the impact on the retail fuel volumes industry-wide?
    The retail fuel volumes have declined across the industry as more motorists shift towards hybrid or electric vehicles.

  • Grab Set to Roll Out Exciting New Taxi Service, GrabCab, in Singapore Next Month

    Grab Set to Roll Out Exciting New Taxi Service, GrabCab, in Singapore Next Month

    GrabCab, a new player in Singapore’s taxi market, is gearing up to launch next month, becoming the sixth taxi operator in the bustling city-state with an initial fleet of 40 electric hybrid vehicles. The move comes from Grab’s subsidiary, GrabRentals, which is poised to challenge existing operators with a focus on sustainability.

    Driving Into a Green Future

    According to reports from The Straits Times, GrabCab’s debut will feature the eco-friendly Toyota Prius, with plans to roll out additional hybrid models, including the Hyundai Kona, starting in August. The company is on a mission to transition to a fully electric fleet within the year, aligning with a growing trend towards greener transportation solutions.

    GrabCab is setting its sights high: it aims to meet the minimum fleet requirement of 800 taxis needed to obtain a street-hail operator license before reaching its third anniversary. Victor Sim, director of GrabRentals, shared exciting news, stating that, as of June 4, the company has received between 700 to 800 registration applications from potential drivers eager to join the GrabCab team. From this pool, around 400 to 500 qualified applicants have been selected for the inaugural fleet.

    Competitive Rates with a Tech Twist

    When it comes to financials, rental rates for GrabCab vehicles can soar up to SGD117 (US$91) per day. However, the first 100 drivers who come aboard will enjoy a slightly reduced rate of SGD112 per day—a welcome incentive. To put that into perspective, other operators like ComfortDelGro offer their Toyota Prius rentals at approximately SGD110 per day, while Prime Taxi sets their rate at SGD109.80.

    Sim has assured that GrabCab’s passenger fare structure will be on par with competitors, and the integration of the taxi meter with the Grab platform allows drivers to conveniently switch between ride-hail and street-hail jobs by simply scanning a QR code via the Grab driver app.

    GrabCab’s edge? Sim highlighted the company’s cutting-edge technology and robust partnerships in the industry, including collaborations with charging point operators and fuel stations. These alliances promise discounts of up to 25% at select charging and fuel providers, making it financially appealing alongside its eco-friendly aspirations.

    While GrabCab is racing onto the scene, one can’t help but think: How many electric cars can a fleet hold before they start competing with online car rentals for the grand title of Asia’s ultimate ride-sharing service?

    Questions & Answers

    What vehicles will GrabCab initially use?
    GrabCab will start with the electric hybrid Toyota Prius and plans to add more hybrid options like the Hyundai Kona later this summer.

    How many applicants have shown interest in becoming GrabCab drivers?
    As of June 4, GrabCab received approximately 700 to 800 applications, with around 400 to 500 chosen for initial onboarding.

    What is the rental rate for GrabCab vehicles compared to other operators?
    Refunding to the competition, GrabCab’s rates can reach SGD117 daily, while ComfortDelGro and Prime Taxi offer similar vehicles at around SGD110 and SGD109.80, respectively.

  • Standard Chartered Strengthens UAE Private Banking Team for Enhanced Client Service

    Standard Chartered Strengthens UAE Private Banking Team for Enhanced Client Service

    The private banking division of Standard Chartered is ramping up its presence in the UAE with a series of notable new hires in a move that underscores the region’s burgeoning wealth landscape. The bank has appointed Yahya Ismail as managing director and market head for Europe, the Middle East, and Africa (EMEA). Bringing over 25 years of expertise, Ismail has spent the last two decades immersed in private wealth management roles at prestigious firms like Julius Baer and ABN AMRO.

    Emerging Wealth in the Middle East

    “The Middle East is growing at an extraordinary pace, with the UAE in particular experiencing rapid growth in wealth creation among high-net-worth (HNW) and ultra-high-net-worth (UHNW) individuals who increasingly seek bespoke, cross-border financial solutions for wealth preservation, intergenerational transfers, and sustainable growth,” noted Vinay Gandhi, the global head of the South Asian community and regional head of EMEA at the private bank.

    A Stronger Team for Enhanced Client Care

    Ismail now leads a powerhouse team that includes Laura Haddad, appointed as senior client partner responsible for GCC UHNW clients, alongside Samia Shahnawaz as executive director and relationship manager. Additional key players include Ramla Mansukhani and Lakshmi Menon, who serve as relationship and client service managers, respectively. Haddad brings two decades of experience at firms like Credit Agricole and Citibank, while Shahnawaz boasts a similar wealth of experience in private and institutional banking.

    Investing in Future Growth

    This latest expansion is part of Standard Chartered’s ambitious plan to inject $1.5 billion into its affluent business over the next five years. “As one of the Bank’s wealth hubs, the UAE plays a pivotal role in Standard Chartered’s global strategy. We are dedicated to enhancing our talent pool, providing tailor-made client solutions, and diversifying our product offerings to meet the evolving needs of our HNW and UHNW clients,” Gandhi added, hinting that the private banking sector may soon see a flurry of innovation and bespoke services aimed at high-end clientele.

    In a region known for its luxury lifestyles, can you imagine the tailored experiences these banking professionals will bring to their high-flying clients? The sky is not just the limit; it’s merely a starting point.

    Questions & Answers

    What is the role of Yahya Ismail at Standard Chartered? Ismail is appointed as managing director and market head for EMEA, overseeing the bank’s private banking operations in the region.

    Why is the UAE significant for Standard Chartered’s strategy? The UAE is considered a key wealth hub, prompting Standard Chartered to actively invest in talent and resources to cater to the growing HNW and UHNW client base.

    How much is Standard Chartered investing in its affluent business? The bank plans to invest $1.5 billion in its affluent business over the next five years.

  • WestJet Cargo expands pet transportation services to major European destinations on International Dog Day

    WestJet Cargo expands pet transportation services to major European destinations on International Dog Day

    As the world marks International Dog Day on August 26, WestJet Cargo is pleased to announce the expansion of its pet transportation services to three major European airports: London Gatwick (LGW), London Heathrow (LHR), and Edinburgh (EDI). This expansion comes in response to the growing demand for secure and reliable international pet travel between Canada and Europe, reinforcing WestJet Cargo’s commitment to providing specialized care for pets during their journey.

    “At WestJet Cargo, we recognize that pets are beloved members of the family, and their safety and comfort during travel are our utmost priorities. By extending our pet transportation service to LGW, LHR, and EDI, we are enhancing connectivity for pet owners and ensuring that their pets receive the highest standard of care throughout their journey,” said Kirsten de Bruijn, Executive Vice President of WestJet Cargo.

    WestJet Cargo’s pet transportation service is tailored to meet the specific needs of all pets, including brachycephalic breeds, which require special attention during air travel. The airline strictly adheres to IATA’s Live Animals Regulations, and all pet transport occurs in pressurized, temperature-controlled cargo holds to ensure a safe and comfortable environment. Pet owners are provided with comprehensive pre-flight preparation guidelines, and WestJet Cargo maintains open communication throughout the journey, offering support in the event of any unexpected changes.

    Pet owners and specialized freight forwarders can easily arrange transportation through WestJet Cargo’s customer service or online booking system. The service is designed to comply with European regulations, accommodating the specific requirements of international pet travel.

    In addition to the new routes, WestJet Cargo has been operating year-round pet transportation services to Paris Charles de Gaulle (CDG) since this year. In response to continued strong demand, some of the routes scheduled to pause later this year will resume next year. Looking forward, WestJet Cargo plans to leverage its strong passenger network to expand its pet transportation services across Europe further.

    Lees ook:

  • Grab to increase all service fares

    Grab to increase all service fares

    Ride-hailing giant Grab will raise all fares from March 10, the first tech-based transport firm to do so amid record-high gasoline prices.

    GrabCar’s first two-kilometer fare will be raised by VND2,000 ($0.09) to VND29,000 for four-seater and VND34,000 for seven-seater vehicles in Hanoi and Ho Chi Minh City.

    That of each subsequent kilometer will be VND10,000, up VND500.

    GrabCar fares in other cities and provinces will also be increased by VND2,000-2,500 for the first two kilometers, and VND600 for each subsequent kilometer.

    For its bike ride-hailing and delivery services, the giant’s fares will go up to VND12,500-13,500 for the first two kilometers and VND4,300 for each subsequent kilometer.

    The tech-based transport firm cited surging gasoline prices as a reason for the adjustment.

    Gasoline prices in Vietnam hit the all time high of VND26,830 per liter for popular RON 95 and VND26,070 per liter for biofuel E5 RON 92 last Tuesday, after authorities adjusted them upward for the sixth time in less than three months.

    The last time Grab increased its fares was at the end of 2020, after authorities raised value-added tax for tech-based transport services from 3 percent to 10 percent.

    Taxi firms expect to increase their fares if gasoline prices stay at the current all-time high.

    Lees ook:

    Lees ook:

  • Vietnam to launch commercial 5G service in 2022

    Vietnam to launch commercial 5G service in 2022

    Vietnam is set to commercially launch 5G mobile services next year as it seeks to increase the number of internet users by reducing the number of 2G smartphones to under 5 percent.

    The Ministry of Information and Communications reported at a meeting Wednesday that the service will be operated with made-in-Vietnam devices. The country aims to have 25 percent of the population using 5G by 2025, it said.

    The government had earlier announced its intention launch 5G commercially last year but the service is still on trial. Some radio frequencies have been dedicated and 5G services are being tested in 16 localities since last year.

    4G services currently cover 99.8 percent of the country.

    State-owned telecom giant Viettel said it has completed research and development work of 5G services. It also said it has successfully run a complete network of 5G services this month.

    The communications ministry has said wants more people to switch to 4G and 5G technology by the end of next year.

    It plans to have 5 percent or less of the population using 2G phones by the end of next year and to shut down 2G services by 2023.

    “This means that by 2023, 100 percent of Vietnamese will be ready to use internet,” the ministry said.

    As of last year, Vietnam had 24 million 2G subscribers.

  • DBS May Face Regulatory Action Over Outage

    DBS May Face Regulatory Action Over Outage

    The Monetary Authority of Singapore said it will consider appropriate supervisory actions on DBS, which suffered recurring disruptions to its online banking services, including its payments app.

    This is a serious disruption and MAS expects DBS to conduct a thorough investigation to identify the root causes and implement the necessary remedial measures, Marcus Lim, MAS’ assistant managing director (banking and insurance), said in a statement.

    The regulator said the bank informed it about a problem with its access control servers that resulted in customers experiencing difficulties logging on to its digital banking services.

    Lim said MAS expects all financial institutions to have systems and processes to ensure the consistent availability of financial services to their customers.

    This week, DBS faced two consecutive days of disruptions to its online banking services, marking the worst outage for the Singapore lender since its ATM glitch in 2010.

    DBS Singapore country head Shee Tse Koon apologized for the outage in a video posted on the bank’s website and various social media pages on Wednesday afternoon.

    The bank also extended services at its branches for two hours and encouraged customers to use its phone banking services. In the meantime, I want to assure you that your deposits and monies are safe, Shee said.

  • Singapore Leads Banking-as-a-Service Adoption

    Singapore Leads Banking-as-a-Service Adoption

    Almost half (47 percent) of all financial institutions in the republic have invested in banking-as-a-service in the last year, and 45 percent are looking to do so in the next 12 months, according to a new survey by Finastra.

    Financial institutions (FIs) in Singapore are among the most confident in BaaS globally, with 87 percent saying they expect to see benefits in the coming year, Finastra said in its Financial Service State of the Nation Survey 2021, published on Tuesday.

    At the same time, 97 percent said open banking is important to their business, with 56 percent calling it a must-have and highlighting its ability to deliver new services.

    Hong Kong FIs are also some of the most optimistic towards BaaS, with 42 percent deploying or improving BaaS in the last 12 months and 92 percent expecting to see positive impacts from BaaS and embedded banking (89 percent) in the next 12 months.

    Covid-19 Boost

    Singapore financial institutions had the largest increase in digital banking investment (25 percent) in response to COVID-19 among markets surveyed, and the highest proportion of respondents globally saying their bank increased overall investment/budgets in response to the pandemic (84 percent).

    The study was conducted in March 2021 among 785 professionals at financial institutions and banks in France, Germany, Hong Kong, Singapore, the U.A.E., U.K. and U.S.