Tag: Shinsegae

  • Shinsegae Acquires Lotte Centum City as Busan Inbound Spending Tops W1 Trillion

    Shinsegae Acquires Lotte Centum City as Busan Inbound Spending Tops W1 Trillion

    In late October, Shinsegae announced an agreement to acquire Lotte Department Store’s Centum City branch in Busan after foreign tourist spending in the metropolitan area surpassed 1 trillion won ($745 million) through September.

    The transaction gives Shinsegae control of two contiguous commercial plots in the coastal Haeundae district. The group intends to absorb its direct competitor’s declining asset into a broader mixed-use complex anchored by its existing flagship development.

    Shinsegae Centum City generates more than 2 trillion won in annual gross merchandise value, ranking as the top-selling department store outside the capital region. In contrast, annual revenue at Lotte’s adjacent branch contracted from a historical peak exceeding 300 billion won to approximately 130 billion won by 2023. Shinsegae plans to physically integrate both structures with its neighbouring mall and a vacant parcel designated for luxury hospitality, office space and private residences under the unified moniker Shinsegae Town.

    Lotte Reallocates Capital Across Busan Network

    Lotte is using the proceeds from the Centum City disposal to fund asset renovations across its four remaining stores in the city. Capital will flow directly into its Seomyeon flagship and Lotte Mall Dongbusan, both of which generated rising turnover over the past year. Lotte Department Store is designating its Gwangbok branch in the historic downtown core for incoming international travellers, while assigning its Dongnae outlet to domestic neighbourhood shoppers.

    The Seomyeon flagship recorded 1.2 trillion won in sales last year, supported by an influx of overseas diners. Food and beverage expenditure by foreign visitors at the branch surged 120 percent year on year between January and October.

    Retail traffic across regional South Korea is diverging sharply from historical domestic patterns. In the first nine months of the year, passenger arrivals at regional airports expanded 37 percent to roughly 3.24 million, according to data from Korea Airports Corp. Inbound passenger growth at gateway airports serving the capital area reached 17.3 percent over the same period. By late October, national foreign visitor arrivals had already eclipsed the annual record set in 2025.

    Specialty Chains Build Regional Destination Stores

    Specialty chains are deploying independent capital programs outside Seoul to capture this traffic directly at arrival points. Health and beauty operator CJ Olive Young allocated 123.8 billion won this year to open or refit 43 large-format stores outside the capital region. In Busan, the chain opened a fish market-themed outlet in Millac-dong, merchandising cosmetics and food in display crates, while expanding its Nampo-dong location into its largest store outside the Seoul metropolitan area.

    Olive Young expanded into heritage tourism corridors as well, opening a store in Gyeongju last month featuring a traditional hanok tiled roof and site-specific merchandise. Domestic eyewear label Blue Elephant mirrored that layout, adding a hanok-style storefront in Gyeongju in July alongside new locations in Busan and Jeju Island.

    Apparel platform Musinsa is tracking similar geographic shifts through its physical footprint. Foreign card transactions at its Seomyeon store in Busan reached approximately 30 percent of total sales, representing an 11 percentage point increase from a year earlier. Across the company’s eight regional stores outside greater Seoul, combined sales rose roughly 44 percent over the same period. Following the launch of a Musinsa Standard store in Changwon last month, 10 of its 44 standard offline stores now operate outside the capital region.

    Consolidation Shifts Landlord use Outside Seoul

    For department store operators and commercial landlords, Shinsegae’s acquisition of a competing asset directly next door changes the competitive balance in southern South Korea. Rather than fighting a war of attrition for luxury concessions against an adjacent landlord, Shinsegae eliminates duplicate operating costs and absorbs Lotte’s footprint to expand tenant floorplates. RetailNews Asia sees this as a defensive consolidation: prime brand principals increasingly demand massive, unified destination spaces before committing flagship boutique allocations outside Seoul.

    Lotte’s counter-strategy carries operational execution risks. Distributing capital across four dispersed properties requires four distinct tenant mixes to prevent internal cannibalisation between Seomyeon, Dongbusan, Gwangbok and Dongnae. If international tour groups fail to sustain foot traffic at the older downtown Gwangbok location, Lotte risks holding depreciating square footage while Shinsegae monopolises the coastal luxury trade at Haeundae.

    Earlier Footprint Steps Lead to Haeundae Showdown

    The Busan consolidation follows a multi-year contest between the two retail groups in Seoul’s central tourist district. In Myeong-dong, Shinsegae linked surrounding properties to its flagship to build a dedicated campus for high-spending overseas shoppers, while Lotte renovated its main town store with youth-oriented cultural installations.

    The regional pivot accelerated after Musinsa demonstrated the commercial viability of tier-two retail streets. The fashion platform launched its first non-capital Standard store in Daegu in 2023, converting digital audience data into physical street traffic before expanding into Changwon.

    Attention now turns to municipal planning reviews for the physical bridge linking the two Centum City buildings, and to Olive Young’s remaining fourth-quarter store launches, which will determine how much of its 123.8 billion won regional capital budget translates into active selling space before the year closes.

  • Lotte Signs Blackpink Jennie as Foreign Spending Drives Record Department Store Profits

    Lotte Signs Blackpink Jennie as Foreign Spending Drives Record Department Store Profits

    Lotte Department Store signed Blackpink singer Jennie for a yearlong campaign. The deal follows foreign shoppers pushing international sales past 1 trillion won for the first time.

    The agreement gives South Korea’s largest department store operator its first brand ambassador in seven years. It covers 31 domestic branches and four outlets in Vietnam and Indonesia.

    Promotions launch in October across central transit hubs, including Incheon Airport and Seoul Station. Shinsegae Department Store counters without a formal contract. The rival chain, which operates 13 locations nationwide, features rookie group Allday Project member Annie on the digital screen outside its Myeong-dong flagship through Oct. 18. She is the daughter of Shinsegae Inc. Chair Chung Yoo-kyung.

    Foreign Footfall Rewrites Merchandising Strategies

    Department store operators across East and Southeast Asia spent years phasing out celebrity-driven advertising in favour of direct luxury brand partnerships. Rising tourist traffic reversed that playbook in Seoul. Floor plans evolved from standard retail halls into cultural destinations for international visitors.

    Foreign visitors spent 14.02 trillion won ($10.5 billion) on credit cards across South Korea from January through August. That represents a 48.5 percent increase from a year earlier, according to the Ministry of Culture, Sports and Tourism. Overseas visitors now generate almost 30 percent of total sales at the Myeong-dong flagships of both Lotte and Shinsegae. That share stood at 15 percent in 2024.

    “By combining our ambassador’s global influence with Lotte Department Store’s brand value, we will widen our reach to customers worldwide,” said Lotte Department Store CEO Jung Hyun-seok.

    Flagship Showdowns in Myeong-dong

    Concentrated tourist demand inside central Seoul creates intense pressure on prime retail real estate. Lotte built a dedicated hall for domestic fashion labels that draws most of its volume from inbound travellers. Shinsegae consolidated K-pop merchandise, packaged snacks, and domestic apparel labels onto a single tourist floor.

    Competition extends directly to the street. Shinsegae uses its building-scale outdoor digital media screen to display cultural and pop music content. Lotte plans to counter with an even larger outdoor display panel on its own building facade in December.

    Surging Operating Profits Across Both Chains

    Record quarterly and half-year earnings followed the spending surge. Lotte generated roughly 640 billion won in sales to overseas shoppers during the first half. Shinsegae collected 580 billion won from the same demographic.

    Second-quarter results set new records. Lotte’s department store division reported revenue of 891.2 billion won, lifting operating profit 84 percent to 119.7 billion won. Shinsegae posted store revenue of 738.5 billion won, up 17.5 percent, while operating profit jumped 53.5 percent to 108.8 billion won.

    First-half tallies confirmed the trend. Lotte expanded six-month operating profit by 54.8 percent to 295.9 billion won on revenue of 1.69 trillion won. Shinsegae grew first-half operating profit 39.7 percent to 249.9 billion won as division revenue reached 1.48 trillion won.

    Southeast Asian Footprint and Year-End Targets

    Across Southeast Asia, the celebrity campaign supports a retail footprint of four department stores in Vietnam and Indonesia. Cross-border brand recognition directly affects footfall in those assets. Korean lifestyle and beauty concepts drive the tenant mix at each location.

    Lotte had not used a single advertising model since actress Shin Min-a fronted its promotions in 2017. Its Myeong-dong flagship alone generated approximately 520 billion won of the retailer’s 1 trillion won in foreign sales this year. The chain focuses on maintaining foreign customer volumes into the final quarter.

    Both department store chains turn next to year-end campaigns for the winter travel season, led by the December opening of Lotte’s expanded media wall in Myeong-dong.

  • Shinsegae Backs Paramount Takeover of Warner Bros with $1 Billion

    Shinsegae Backs Paramount Takeover of Warner Bros with $1 Billion

    South Korea’s Shinsegae Group said Tuesday it is investing $1 billion into Paramount Skydance’s acquisition of Warner Bros. Discovery to bring Hollywood entertainment franchises into its retail destinations.

    The capital injection gives the retail operator direct access to global entertainment properties, including Harry Potter, Game of Thrones, Mission: Impossible and Star Trek.

    Joining Ellison and RedBird Capital

    Shinsegae Property, the conglomerate’s real estate arm, committed the funds alongside Paramount Skydance Chairman and CEO David Ellison and US investment firm RedBird Capital Partners in the takeover of Warner Bros. Discovery.

    Plans call for deploying these studio assets across physical developments and digital ecosystems. The group intends to introduce themed entertainment zones and branded experiences directly inside its retail network. This includes Starfield, Starfield Market and Starfield Village complexes across South Korea.

    Bringing Studio IP to Korean Malls

    Traditional department store sales and standard retail leasing models continue to face pressure from e-commerce platforms. Large mall operators in Asia now rely heavily on experiential entertainment, food concepts and exclusive attractions to maintain foot traffic.

    Instead of negotiating one-off licensing agreements for individual mall events, the retailer is taking a direct equity stake at the studio ownership level. That direct involvement reduces third-party licensing friction. Still, it concentrates substantial capital in a volatile global media sector facing heavy streaming transition costs and box office swings.

    Starbay City and Streaming Tie-Ups

    The studio franchises will anchor attractions within the planned Starbay City mega-development in Hwaseong, Gyeonggi Province. Securing Warner Bros. And Paramount titles provides the project with established global film properties capable of drawing international tourists across East Asia.

    Digital integration forms the second leg of the strategy. Shinsegae plans to explore bundling streaming services HBO Max and Paramount+ with loyalty and membership tiers run by its hypermarket chain E-mart and other retail subsidiaries.

    Group leadership also outlined plans to co-produce and license Korean original content for worldwide streaming distribution through the studio partnership. It seeks to capitalise on export demand for domestic drama and film productions.

    “This investment will serve as a stepping-stone for Shinsegae Group to diversify into new business areas that combine entertainment, going beyond a simple equity investment,” the group said.

    The Road Ahead

    The consortium structured the transaction to complete on Tuesday, clearing the path for integration planning between the media conglomerates and the retail property developer. Shinsegae will next begin drafting master plans to integrate studio-themed zones into upcoming Starfield locations and the Starbay City development schedule.

  • Shinsegae Chairman Elevates to CEO Role, Spearheading Growth for E-Mart & Property Division

    Shinsegae Chairman Elevates to CEO Role, Spearheading Growth for E-Mart & Property Division

    Shinsegae Group’s chairman, Chung Yong-jin, is set to expand his role within the organization, assuming CEO positions at both E-mart and Shinsegae Property. This move by the South Korean retail heavyweight signals an aggressive push for growth in its primary sectors.

    Shifting Responsibility and Strategy

    Chung’s dual appointment marks a significant shift within the group, with the chairman now directly overseeing the operations of the nation’s largest retailer and its property development subsidiary. This decision comes at a crucial time when the company, faced with a challenging retail environment, is actively seeking new avenues for expansion. The decision underscores Chung’s resolve to shoulder a larger part of the company’s overall direction and performance.

    Chung appreciates the market’s expectations for clear accountability in the company’s management. As the newly appointed CEO, he is prepared to submit to the evaluation of the board of directors and shareholders.

    In his capacity at E-Mart, Chung will directly oversee the retailer’s operations and future growth strategies. The company believes this change mirrors his dedication to tackling current business hurdles and boosting shareholder value.

    Leadership Changes and Future Plans

    In his role at Shinsegae Property, Chung will supervise the group’s major development projects and support plans to secure locations for a proposed AI data centre that was announced earlier this year.

    This management shakeup follows a recent controversy at Starbucks Korea, where E-Mart is the majority shareholder. Since this incident, the retailer has committed to organizational reforms to bolster governance and operational supervision.

    Shinsegae Property executive Lee Hyung-cheon has been named as co-CEO and will continue to oversee the company’s regular operations and development activities. Shin Dong-woo has been nominated as the new CEO for Starbucks Korea. Shinsegae has stated that he will focus on reinforcing internal controls, enhancing operational systems, and restoring trust among clients and partners.

    Questions & Answers

    What new roles is Chung Yong-jin assuming at Shinsegae Group?
    Chung Yong-jin is taking on the dual roles of CEO at both E-mart and Shinsegae Property.

    What implications does this dual appointment have for the company?
    This move signals a significant shift in Shinsegae Group’s strategy, with Chung Yong-jin assuming more responsibility for the company’s overall performance and direction. It also demonstrates a commitment to tackling current business challenges and enhancing shareholder value.

    How will the roles be distributed among the leadership after these changes?
    Chung Yong-jin will oversee operations and future growth strategies at E-Mart and major development projects at Shinsegae Property. Lee Hyung-cheon will continue to oversee day-to-day operations and development activities at Shinsegae Property as co-CEO. Shin Dong-woo will focus on internal controls, operational systems and regaining trust as the CEO of Starbucks Korea.

  • Shinsegae-Alibaba Alliance: A New Chapter in South Korean E-commerce Landscape

    Shinsegae-Alibaba Alliance: A New Chapter in South Korean E-commerce Landscape

    The commencement of a new joint venture between South Korea’s Shinsegae Group and China’s Alibaba International has been viewed by many as an indication of impending transformation in the country’s e-commerce market.

    The New Venture: Grand Opus Holdings

    Recently, the joint venture, Grand Opus Holdings, finalized its board structure. Shinsegae’s chairman, Chung Yong-jin, will take on the role of board chair. The board will also include four other directors, three of whom are representatives of Alibaba-affiliated entities. This board composition brings to light the significant influence of the Chinese group within the partnership.

    Retail industry experts consider this joint venture as Alibaba’s most direct expansion into South Korea’s domestic market. They believe that Shinsegae’s local brand power will be used as a conduit for this expansion. There are concerns that the introduction of highly affordable Chinese goods, which have been a driving force in the global e-commerce market, will exacerbate price competition and put additional pressure on local manufacturers.

    The Expansion of Chinese Commerce Platforms

    Chinese commerce platforms are steadily growing within the market. Based on data from WiseApp Retail, AliExpress and Temu have the second and third highest number of monthly active users nationwide. They have surpassed 11th Street and are closing in on the market leader, Coupang. Furthermore, Jingdong, another Chinese commerce platform, is gearing up to start logistics operations in Korea, implying yet another possible market entrant.

    In a bid to maintain its leading position, Coupang is planning new investments. Its founder, Bom Kim, has acknowledged Korea as a resilient market with high potential, assuring the introduction of more products, an expanded marketplace, and improved automation in logistics. Coupang also unveiled plans to invest 3 trillion won (about 2 billion USD) in the upcoming year to enhance domestic infrastructure.

    Intensifying Competition and Public Concerns

    Another major competitor in the market, Naver, announced its shift towards an e-commerce-focused strategy earlier this year. The company launched its new open marketplace application, Naver Plus Store, in March and teamed up with fresh-food delivery company Kurly to launch the ‘Kurly N Mart’ service in September.

    The escalating competition has raised concerns about Shinsegae’s collaboration with Alibaba. Some marketing specialists cautioned that a leading Korean retail conglomerate partnering with a Chinese e-commerce behemoth may lead to consumer backlash. Public perceptions of Chinese platforms have been tarnished by issues related to counterfeit goods, safety hazards, and inferior quality products.

    A recent survey conducted in Seoul to evaluate “consumer trust” in major online platforms ranked Shinsegae’s SSG.com at the top and AliExpress at the bottom. Consumer advocates have also warned of potential personal data risks, particularly in relation to overseas data access.

    In a recent Gmarket media event, executives tried to allay these concerns. Kim Jung-woo, head of the company’s PX division, stressed that customer information is exclusively managed by Gmarket and that AI training data is kept in a separate cloud system.

    Looking Ahead

    As the Shinsegae–Alibaba venture officially commences, industry analysts foresee Korea’s e-commerce market, which is already one of the world’s most competitive, to experience further disruption. This upheaval is expected to be instigated by global players seeking to penetrate the market and domestic giants striving to retain their territory.

    Questions & Answers

    What is the new joint venture between South Korea’s Shinsegae Group and China’s Alibaba International?
    The new joint venture, named Grand Opus Holdings, is expected to reshape South Korea’s e-commerce market.

    How is Alibaba planning to expand into South Korea’s market?
    Industry experts believe Alibaba will utilize Shinsegae’s domestic brand power as a bridge to penetrate the South Korean e-commerce market.

    What are some concerns about the partnership between Shinsegae and Alibaba?
    Some people worry that this partnership might lead to consumer backlash due to issues associated with Chinese platforms, such as counterfeit goods, safety hazards, and inferior quality products. Additionally, there are concerns related to the potential risks of personal data, especially regarding overseas data access.

  • Shinsegae Duty Free to Exit Incheon Airport’s DF2 Zone Amid Rising Losses: A Strategic Shift or an Economic Warning?

    Shinsegae Duty Free to Exit Incheon Airport’s DF2 Zone Amid Rising Losses: A Strategic Shift or an Economic Warning?

    Shinsegae Inc, a major retail conglomerate in South Korea, announced on Thursday that it plans to shut down its duty-free business unit in Incheon International Airport’s DF2 zone. This decision has been prompted by growing losses.

    Motivation Behind the Decision

    As South Korea’s second-largest department store chain, Shinsegae has resolved to enhance the operational efficiency of its duty-free business by confronting escalating losses head-on. The company intends to cease operations within the DF2 zone, which houses cosmetics, perfumes, liquor, and tobacco offerings, by April 27, 2026.

    However, Shinsegae DF Inc’s duty-free outlets in the airport’s DF4 zone will continue business as usual.

    Challenging Market Conditions

    A representative from Shinsegae cited a myriad of adverse and unpredictable circumstances plaguing the duty-free market, such as high exchange rates, economic downturn, and diminished spending among primary consumers. The company had previously sought rent modifications from the Incheon International Airport Corp (IIAC), but the airport authority denied these requests.

    Future Business Focus

    With the impending shutdown of its DF2 zone outlet, Shinsegae DF plans to concentrate on its continuing operations in the airport’s DF4 zone and its city center store in Myeongdong, central Seoul.

    Just last month, Hotel Shilla Co relinquished its DF1 zone license to the airport due to mounting losses. The IIAC is predicted to initiate a new bidding process for the DF1 zone license previously held by Shilla Duty Free later this year.

    Questions & Answers

    Why is Shinsegae closing its duty-free business in the DF2 zone?
    Shinsegae is closing its duty-free operations in the DF2 zone due to escalating losses and a desire to improve overall operational efficiency.

    What areas does the DF2 zone cover?
    The DF2 zone houses a variety of products, including cosmetics, perfumes, liquor, and tobacco.

    What will be the future focus of Shinsegae DF?
    Following the closure of its DF2 zone outlet, Shinsegae DF will focus on its remaining operations in the airport’s DF4 zone and its downtown store in Myeongdong.

  • Shinsegae And Metro Unveil Unique Korean Fashion Collaboration In Singapore

    Shinsegae And Metro Unveil Unique Korean Fashion Collaboration In Singapore

    South Korean fashion giant, Shinsegae, is set to make its entrance into the Singaporean market through a unique collaboration with Metro. This partnership will entail the launch of a pop-up store at Paragon, scheduled to run from September 25 until October 5.

    Introducing Six Korean Brands

    The pop-up shop aims to unveil six Korean lifestyle and fashion brands to Singapore’s fashion-forward audience. The brands include Studio Tomboy, Man on the Boon, Jaju, Voice of Voices, Rawrow, and Vidivici. Following the pop-up, these collections will continue to be available at Metro Paragon until the end of October. In this way, shoppers will have ample time to explore and shop from Shinsegae’s expertly curated portfolio.

    Collaborative Design Partnership

    The collaboration will also bring forth a unique amalgamation of design elements from both Singapore and Korea. This will be achieved through a design partnership between Singapore’s Phunk Studio and Korea’s Studio Tomboy. The design inspiration will borrow heavily from Peranakan florals, Korea’s hibiscus, the durian fruit, and the yin-yang symbol.

    Transition to a Fashion-centric Retail Model

    According to Erwin Wuysang-Oei, the CEO of Metro Singapore, this partnership signifies Metro’s strategic transformation from a traditional department store to a more fashion-focused retail model. He expressed that this collaboration with Shinsegae International marks a critical milestone in Metro’s evolution and brings a new model for international retail collaboration. The partnership not only brings Korean fashion to Singapore but also celebrates both cultures while setting new benchmarks for fashion retail in Southeast Asia.

    Questions & Answers

    What is the timeline of Shinsegae’s pop-up in Singapore?
    The pop-up is scheduled to run from September 25 until October 5.

    Which Korean brands will be introduced by Shinsegae in Singapore?
    The brands include Studio Tomboy, Man on the Boon, Jaju, Voice of Voices, Rawrow, and Vidivici.

    What does this partnership signify for Metro?
    According to the CEO of Metro Singapore, this partnership signifies a shift from being a traditional department store to adopting a more fashion-focused retail model.

  • Shilla Duty Free To Cease Operations At Incheon Airport Amid Financial Struggles

    Shilla Duty Free To Cease Operations At Incheon Airport Amid Financial Struggles

    Shilla Duty Free has declared its intention to halt operations at its DF1 duty-free store at Incheon International Airport in March. This follows the store’s excessive losses and the concession’s business value falling below its liquidation value.

    Financial Impact of the Decision

    The DF1 concession recorded a revenue of KRW$429.2 billion (US$312 million) in the past fiscal year, contributing 10.9 per cent to Shilla’s overall sales.

    The company commented on the changing climate of the duty-free market, since inking the contract for the duty-free store at Incheon International Airport in 2023. It noted the rapid shifts in consumer behavior and diminished buying power. The company has approached the Incheon International Airport Corporation to adjust the rent, but the request was turned down.

    This resolution was approved by the board on September 18 and was revealed in a Korea Exchange filing.

    Company’s Future Outlook

    Shilla anticipates a short-term drop in sales as a consequence of the exit. However, the company maintains an optimistic outlook for a more robust financial performance in the medium to long term.

    The company stated, “We believe it is crucial to enhance our financial structure and increase corporate and shareholder value.” Despite the ongoing challenges in the duty-free industry, the company pledged to maximize efforts to boost profitability.

    Other Changes in the Duty Free Landscape

    In addition to Shilla, Shinsegae Duty Free has also relinquished its business rights at Incheon. Both retailers had sought to reduce their rent by up to 40 per cent on their perfume, cosmetics, liquor, and tobacco concessions at Terminals 1 and 2. However, the Incheon International Airport Corporation (IIAC) declined these requests, asserting that rental terms were established in the original bids and could not be altered beyond the stipulations outlined by law.

    Questions & Answers

    Why is Shilla Duty Free suspending its operations at Incheon International Airport?

    Shilla Duty Free has cited “excessive losses” and a business value now lower than its liquidation value as reasons for its decision to suspend operations.

    What impact will this decision have on Shilla Duty Free’s sales?

    While the company expects a temporary dip in sales due to the closure, it foresees a stronger overall financial performance over the medium to long term.

    Have other duty-free stores at Incheon International Airport made similar moves?

    Yes, aside from Shilla, Shinsegae Duty Free has also given up its business rights at Incheon. Both companies unsuccessfully attempted to negotiate a reduction in rent.

  • Shinsegae And Alibaba Join Forces: A New Contender Challenges Coupang And Naver’s Dominance

    Shinsegae And Alibaba Join Forces: A New Contender Challenges Coupang And Naver’s Dominance

    The antitrust regulator of South Korea has provisionally approved a joint venture between Shinsegae Group’s Gmarket and Alibaba’s AliExpress Korea. This approval paves the way for a new contender to challenge the market, which has been historically dominated by Coupang and Naver.

    Partnership Dynamics

    This collaboration is organized as a balanced joint company under Grand Opus Holding. It merges Gmarket and AliExpress Korea into a unified business model, which can be described as “two families under one roof.” However, it ensures the operational independence of both entities.

    The Korea Fair Trade Commission (KFTC) imposed safeguards that mandate the strict separation of domestic consumer data. It also prohibits the sharing of overseas direct-purchase information between the platforms.

    The collaboration has been presented as both a defensive strategy and a growth plan. Gmarket’s CEO, Jung Hyung-kwon, has called the strategic alliance with AliExpress a necessary step to secure market leadership. He promises to complement Gmarket’s reliable platform with Alibaba’s extensive product range.

    Implications of the Joint Venture

    The joint venture grants 600,000 Gmarket and Auction sellers access to Alibaba’s worldwide e-commerce network, which spans over 200 countries. Concurrently, Chinese-made products from AliExpress are expected to establish a more robust presence in Korea, supported by Shinsegae’s logistics proficiency.

    Analysts speculate that this deal could potentially restore Gmarket’s financial health after a series of losses, while helping AliExpress shed its reputation for counterfeit and low-quality goods.

    The partnership comes as the online retail sector in Korea is experiencing a three-way competition. While Coupang continues to lead with 34.2 million monthly active users, the combined reach of AliExpress, Gmarket, and Auction now exceeds 18 million, surpassing Naver’s 4.3 million.

    Market Conditions and Future Projections

    This competitiveness takes place amid market volatility. Early market leaders such as Interpark and 11st have dwindled, while the growth during the pandemic solidified Coupang and Naver’s duopoly. Recently, Chinese companies like AliExpress and Temu have disrupted the market with extremely affordable goods, leading to the downfall of several smaller Korean platforms.

    With the alliance between Shinsegae and Alibaba now formed, analysts foresee an escalation in price competition, especially with an anticipated increase in Chinese-made consumer goods being sold through Gmarket. However, concerns persist about whether the increased scale will result in profitability, given the limited brand loyalty on both sides.

    Meanwhile, Coupang is focusing on expanding its nationwide rocket delivery, and Naver is enhancing its fresh food delivery through its new alliance with Kurly. Some industry insiders speculate that Shinsegae’s SSG.com may eventually integrate its fresh food operations into the partnership to close the competitive gap.

    The joint venture has also sparked some controversy, with critics warning of the risk of Korean consumer data exposure to China, despite regulatory safeguards.

    Regardless, for Shinsegae, this venture represents a daring gamble: challenging two entrenched giants by combining its retail expertise with Alibaba’s global scale. The lingering question is whether the alliance can offer both local trust and international reach, without igniting a destructive price war.

    Questions & Answers

    What is the structure of the joint venture between Gmarket and AliExpress Korea?
    The partnership is structured as a balanced joint company under Grand Opus Holding, merging Gmarket and AliExpress Korea into a unified but operationally independent business model.

    What benefits does the joint venture offer?
    The joint venture provides 600,000 Gmarket and Auction sellers access to Alibaba’s global e-commerce network, which spans over 200 countries. It also allows for a stronger presence of Chinese-made products in Korea.

    What are the potential risks and criticisms associated with the joint venture?
    Critics warn of the risk of Korean consumer data exposure to China, despite regulatory safeguards. Furthermore, analysts question whether the increased scale will result in profitability, given the limited brand loyalty on both sides.

  • Shinsegae Duty Free Unveils Stunning Renovation of 11th Floor at Myeongdong Flagship Store

    Shinsegae Duty Free Unveils Stunning Renovation of 11th Floor at Myeongdong Flagship Store

    Shinsegae Duty Free has unveiled a revitalized 11th floor at its flagship Myeongdong store, highlighting South Korea’s vibrant culture and its appeal to global travelers. This extensive renovation has culminated in an impressive collection of over 100 carefully selected brands spanning food, fashion, liquor, K-pop, and character merchandise.

    A Culinary Adventure: The Taste of Shinsegae

    At the heart of the floor lies the “Taste of Shinsegae,” a new zone devoted to showcasing the best of Korean snacks, desserts, health supplements, and regional delicacies. It’s a culinary adventure that promises more than just shopping; it’s a flavor festival!

    Shoppers can explore four distinct sections: the Dessert Zone, where trendy treats like ‘Bricksand’ financier cookies and vegan ‘Grains Cookie’ take center stage; the Pop-Up Zone, which highlights the latest buzz-worthy brands from areas like Hongdae and Seongsu including Mannadang yakgwa and Super Matcha goodies; the Food Market Zone, brimming with favorites like Samcheongdong Egg Rolls and Bibigo meals; and the Wellness Zone, featuring esteemed supplements from brands like Red Ginseng and GNC. Enthusiasts of fine spirits will find excitement in the liquor section, with rare whiskeys and engaging tasting events.

    Fashion Forward with Exclusive Offerings

    The fashion segment has not been overlooked, introducing unique boutiques from renowned labels such as GUESS and Mmlg, alongside streetwear from National Geographic and Acme de la vie, expanding on the impressive array available on the 9th floor.

    Interactive Experiences at the Space of BTS

    Notably, the ‘Space of BTS’ has relocated to the 11th floor and has been upgraded with fresh merchandise and interactive experiences celebrating the solo endeavors of each member. A dedicated gift zone features popular Korean character brands like Kakao Friends and Zanmang Loopy, making it a delightful stop for fans and gift-seekers alike.

    Shinsegae reports a remarkable 40% surge in food category sales during the first half of 2025, a trend attributed to growing international interest in Korean cultural products and a resurgence in global travel. It seems that the world can’t get enough of Korean flavors and fashion!

    Questions & Answers

    What notable new feature is included in Shinsegae’s revamped 11th floor?
    The standout feature is the “Taste of Shinsegae,” which focuses on Korean snacks, desserts, health supplements, and regional specialties.

    How has the food category sales performed for Shinsegae in 2025?
    Shinsegae has reported a significant 40% increase in food category sales, driven by heightened global interest in Korean products and a recovery in international travel.

    What unique shopping experiences can visitors expect on the 11th floor?
    Visitors can enjoy various curated sections including trendy desserts, rotating pop-up brands, a comprehensive wellness zone, and an upgraded ‘Space of BTS’ featuring interactive content.

  • Shinsegae and Lotte to compete in wine and whisky market

    Shinsegae and Lotte to compete in wine and whisky market

    South Korea’s top two retailers — Shinsegae Group and Lotte Group — are going beyond retail to jump into the whisky and wine markets, which have been seeing rapid growth since the onset of the COVID-19 pandemic.

    Lotte Chilsung Beverage Co. announced in a report released early this year that it will expand its production of whisky, recruiting employees and signing contracts with whisky experts from Scotland to set up a whisky brewery.

    The company reportedly plans to build a brewery on one of the parcels of land that it currently owns. Construction is expected to begin next year at the earliest.

    Shinsegae L&B Ltd. also plans to put a start to the whisky business as it is now recruiting experienced employees, with a goal of setting up breweries of its own.

    Both companies are expected to compete in the wine market as well. Shinsegae Group purchased 299.6 billion won (US$243 million) of real estate in relation to the Shafer Vineyard in the U.S. last February.

    Its subsidiary, Shinsegae L&B, plans to take the offensive by expanding the number of its Wine and More stores and introducing new series of wines including those from the Shafer Vineyard.

    Lotte Chilsung Beverage continues to broaden its presence in the wine market by importing and selling a wider variety of wines, generating 83.2 billion won in wine sales last year, up by 34.4 percent from the previous year.

    The company reportedly received acquisition proposals from a number of winery companies interested in selling their products.

  • South Korean retail firms Lotte and Shinsegae bid for EBay Korea

    South Korean retail firms Lotte and Shinsegae bid for EBay Korea

    South Korean retailers Lotte Shopping and Shinsegae Group entered separate binding bids for eBay’s South Korean business, the retailers’ spokesmen said on Monday.

    eBay Korea – South Korea’s third-largest e-commerce firm with a 12.8% market share in 2020, according to Euromonitor – is on sale for what eBay hopes could be up to 5 trillion won ($4.5 billion), analysts said.

    The retailers’ spokesmen declined to comment on the terms of their bids. An eBay Korea spokeswoman also declined to comment.

    Local retail giants Lotte and Shinsegae have struggled to catch up to leading competitors like South Korea’s No. 1 e-commerce firm Coupang in the fast-growing online shopping sector, especially after the onset of COVID-19.

    South Korea’s online shopping transactions were worth 161 trillion won in 2020, accounting for a record 27.2% of total retail transactions, up from 21.4% in 2019.

  • Shinsegae seeks to buy Starbucks US’ stake in Korean business

    Shinsegae seeks to buy Starbucks US’ stake in Korean business

    South Korea’s retail giant Shinsegae is reviewing ways to double its stake in Starbucks Korea from 50% to 100%, according to an industry source on Mar. 19. Shinsegae’s affiliate E-mart currently owns 50% of Starbucks Korea, while Starbucks Corporation headquartered in the US owns the other 50%.

    If the deal is successful, Starbucks Korea would become a wholly owned subsidiary of E-mart, which will receive double the dividends from the company. Starbucks Korea paid out annual dividends of 30 billion won ($26.6 million) each to E-mart and Starbucks Corporation last year.

    “While we are having thorough reviews on the topic internally, nothing has yet been confirmed,” said a Shinsegae spokesman.

    Starbucks Korea will still have to pay royalties at the current rate of 5% to Starbucks headquarters even if E-mart owns a 100% stake in the company.

    South Korea’s retail and franchise industry has been speculating for years regarding Starbucks Korea’s next steps.

    Many had projected that Starbucks headquarters would want to purchase E-mart’s shares to operate independently, as it did in China and Japan in the last five years.

    In case of a successful deal between Shinsegae and Starbucks Corporation, South Korea will mark the first country in Asia where Starbucks is 100%-owned by a local operator.

    Starbucks Korea was established as a 50:50 joint venture between E-mart and Starbucks Corporation in 1997, opened its first branch in 1999 and expanded to 1,503 branches as of December last year.

    Starbucks Korea’s revenue now exceeds 10% of Starbucks’ total revenue generated globally, but its operating margin falls behind the global average.

    Starbucks currently holds the highest coffee franchise market share in Korea, surpassing 1 trillion won ($885 million) revenue in 2016 and maintaining more than 20% year-over-year growth rates from 2017 to 2019, at 26%, 20.5% and 22.8%, respectively.

    Last year, Starbucks Korea generated 1.92 trillion won ($1.7 billion) in revenue, just 80 billion short of 2 trillion won ($1.77 billion).

  • SK Telecom, Shinsegae Group among bidders for eBay’s Korean business

    SK Telecom, Shinsegae Group among bidders for eBay’s Korean business

    South Korea’s SK Telecom, retailer Shinsegae Group and private equity firm MBK Partners were among those that entered non-binding, preliminary bids for the sale of eBay Inc’s South Korean business, the telecom company, and two sources with knowledge of the matter said on Tuesday.

    EBay Korea operates open market e-commerce platforms Gmarket, Auction and G9, and was South Korea’s third-largest e-commerce firm in 2020 with 12.8% market share, according to Euromonitor.

    The sources declined to be identified as not authorized to talk to the media. MBK Partners, Shinsegae Group, and eBay Korea declined to comment.

    Seoul-based analysts said that eBay hopes to fetch up to 5 trillion won (S4.42 billion) with the sale.

    However, they said the actual sale price may be lower, due to its recent drop in market share compared to rivals such as Korea’s No. 1 e-commerce firm Coupang, and disadvantages of the unit’s traditional “open market” form of e-commerce which simply connects sellers with buyers.

    EBay Korea’s market share has been overtaken in recent years by Coupang, which directly handles inventory, differentiated itself with speedy delivery and raised around $4.6 billion in a blockbuster New York listing earlier this month, as well as Naver Corp, which operates South Korea’s dominant online search portal.

    EBay Korea’s 2020 revenue was estimated to be about 1.3 trillion won, with a 5.3% on-year increase in transactions, compared to a 19% growth in South Korean e-commerce market, KTB Investment & Securities analyst Kim Jin-woo said.

  • Shinsegae, Taubman Asia open Starfield Anseong

    Shinsegae, Taubman Asia open Starfield Anseong

    The new Starfield Anseong, the second joint venture between Taubman Asia and Shinsegae Property, opened today in Anseong, Gyeonggi Province, South Korea. The one million square foot, modern shopping, entertainment, and dining destination is Taubman Asia’s fourth successful development project. It will serve as the primary mall for Anseong, one of the fastest-growing areas of South Korea. This press release features multimedia.

    The new Starfield Anseong mall in Anseong, Gyeonggi Province, South Korea Starfield Anseong is nearly 100 percent leased, with over 90 percent of tenants open, and is expected to be fully occupied by year-end. The mall is anchored by Shinsegae Factory Store, E-Mart, Toy Kingdom, and successful entertainment concepts, including Aquafield, Sports Monster, and Megabox, an upscale cinema. Starfield Anseong also offers 280 of the most in-demand fashion, dining, and entertainment concepts. In response to the global pandemic, the mall has implemented a wide variety of enhanced safety protocols in accordance with legal requirements.

    “Starfield Anseong represents the best of the collective expertise of Shinsegae Property and Taubman Asia,” said Paul Wright, president, Taubman Asia. “We are pleased to offer this impressive assortment of retail, dining, and entertainment experiences to customers in Gyeonggi.” “Starfield Anseong will serve customers in the southern region of Gyeonggi and will meet the high expectations of the local residents following the successful opening of Starfield Hanam and Starfield Goyang,” said Young-rok Lim, president, Shinsegae Property.

    “With a high priority on customer safety, we are certain our customers will experience a true shopping theme park previously unseen anywhere in the region. Starfield Anseong’s diverse offerings such as children’s education, entertainment, and food and beverage facilities, which have proven popular in other Starfield facilities, have been strengthened and together with other popular brands making their regional debuts, are all gathered in one place.” Shopping & Dining Starfield Anseong’s wide variety of prominent international brands includes Zara, Nike, Uniqlo, H&M, Vans, COS, Guess, Adidas, BMW, Patagonia, Camper, Polo Ralph Lauren, Lacoste, West Elm, and Under Armour.

    Popular national brands such as SPAO, Genesis, Beanpole, Studio Tomboy, Jaju, Casamia, Wonder Place, and Hanssem are also featured. Approximately 100 of the mall’s brands are the first store of the kind in this region of Greater Seoul. The mall has dedicated 113,000 square feet to dining options, including Gourmet Street’s eight restaurants and the Eatopia food court featuring 21 unique food kiosks, optional outdoor seating, and views of the neighborhood park. City Market, anchored by No Brand Supermarket, offers 15 additional casual dining options, a deli, and nine specialty food concepts that include a wine shop, a butcher, and a bakery.

    Other dining destinations include Sanghaeru, Tokkijung, Lobster Bar, No Brand Burger, and Mansukjang. Entertainment & Experiences Starfield Anseong offers many entertainment options and experiences, including a 48,000 square foot Megabox cinema with seven screens, a 28,000 square foot Sports Monster sportsplex with everything from rock climbing to basketball, and a 98,000 square foot Aquafield indoor/outdoor water park and spa. Concepts focused on children’s entertainment includes Champion 1250X and Sang Sang Sketch Play.