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Tag: supply chain

  • Mid-Market Retailers Risk Logistics Stalls as Growth Outpaces Warehouses

    Mid-Market Retailers Risk Logistics Stalls as Growth Outpaces Warehouses

    Fast-growing retailers risk capping their own expansion when warehouse operations and inventory models fail to adapt to higher order volumes, according to supply chain advisory firm Prological Consulting.

    Operational breakdowns typically surface when mid-market businesses reach national scale, creating sudden spikes in freight bills, warehouse labour hours, and fulfilment errors.

    Peter Jones, managing director and founder of Prological Consulting, said businesses frequently rely on informal employee knowledge and manual workarounds during early growth phases. While nimble setups support early trade, those same methods turn into severe constraints once product catalogues and sales channels multiply across regions.

    Warning signs in warehouse operations

    Operational friction usually appears first in financial metrics monitored by chief financial officers and operations heads. Unbudgeted transport charges, rising import costs, and climbing warehouse labour hours signal that existing facilities can no longer handle inventory flow efficiently.

    Fulfilment disruptions follow quickly. Split shipments, inaccurate stock counts, and delayed customer deliveries indicate that facility layouts and tracking methods have reached capacity limits.

    Jones cited a Sydney-headquartered retailer that expanded from a startup into a national store network and online business generating 45 million Australian dollars in annual turnover. The company operated out of an overcrowded warehouse where pallets blocked internal transit paths and inbound import processing slowed due to heavy reliance on a handful of veteran workers.

    The business resolved the bottleneck by shifting into a larger facility within six months. The transition allowed the retailer to surpass its revenue forecasts and restore reliability across its e-commerce fulfilment operation.

    Balancing automation and inventory compromises

    Competing effectively against automated logistics networks requires retailers to integrate machinery and digital tracking into their supply chain plans. Manual operations face higher unit handling costs and slower turnaround times compared to rivals using automated storage and retrieval systems.

    Across the Asia-Pacific region, mid-tier consumer brands encounter similar friction when transitioning from local store footprints to omni-channel distribution. Operators that delay warehouse redesigns often see fulfilment expenses consume operating margins before corrective capital investments are made.

    Retailers must evaluate trade-offs between inventory holding costs, distribution points, and lead times rather than pursuing unattainable logistics perfection. Merchandising teams, store networks, digital storefronts, and third-party logistics partners need coordinated forecasting to prevent misplaced stock across regional hubs.

    Prological expects automated picking systems and predictive replenishment tools to dictate cost competitiveness as regional freight and warehouse labour expenses remain elevated.

  • Shein Heads to Hong Kong Listing as Dual-Class Shares Draw Scrutiny

    Shein Heads to Hong Kong Listing as Dual-Class Shares Draw Scrutiny

    Shein is preparing to list its shares in Hong Kong next month, five years after beginning its initial public offering push across Western exchanges.

    The online fast-fashion giant generated $41.8 billion in annual sales last year, but its listing filing shows four co-founders will retain 90 per cent of voting power through a dual-class share structure.

    Under that arrangement, class A shares carry 10 votes each compared to a single vote for class B shares. The founders hold 59.6 per cent of total equity without a fixed expiry on their voting control. Shein also combines the positions of chief executive and chairman, with its four founders occupying board seats while only three of seven directors are independent.

    Emissions and Supply Chain Audits

    Regulators in Europe and the United States continue active investigations into the retailer. The European Commission and the US Federal Trade Commission are examining its operations following prior penalties in France over discount pricing and in Italy over environmental marketing claims.

    Shein expanded its annual sustainability report to 118 pages last year, up from 28 pages in 2021, and formed an external advisory board to address oversight concerns. Audits graded 53 per cent of its suppliers in the top tier in 2025, an increase from 47 per cent in 2024.

    Environmental data filed by the company showed greenhouse gas emissions roughly double those of Zara parent Inditex in 2025. Inditex posted revenue of €39.9 billion ($46.54 billion) during the same period, while Shein churned out 4,700 new styles per day across a catalogue topping 2 million garments.

    Cross-Border Scrutiny Mounts

    Cross-border e-commerce platforms operating out of Asia face stiffening enforcement in Western markets. The European Commission recently levied fines of €550 million on Alibaba unit AliExpress and €200 million on PDD Holdings unit Temu over product compliance.

    For retailers across the region, Shein’s listing marks a shift away from New York and London toward Asian capital markets after political pushback. Yet the heavy concentration of founder control tests how institutional investors value ultra-fast supply chains against governance standards.

    The retailer now heads into investor roadshows ahead of the Hong Kong trading debut scheduled for next month.

  • Australian Retailers Face Margin Squeeze as 59% of Shoppers Shun Full Price

    Australian Retailers Face Margin Squeeze as 59% of Shoppers Shun Full Price

    Australian retailers must overhaul operational discipline as 59 per cent of shoppers now refuse to pay full price, according to Grant Thornton Australia’s 2026 Retail Dealtracker analysis.

    Data from Australia Post’s FY26 fourth-quarter e-commerce update shows 46 per cent of consumers will switch stores for a discount, while 32 per cent report increased price sensitivity.

    The advisory firm identified five interconnected capabilities required to protect margins: customer proposition, earnings quality, operating model, technology, and organizational capability. Mounting pressure on household budgets means customer retention, repeat visits, full-price sales ratios, and customer lifetime value now carry far more commercial weight than raw top-line revenue growth.

    Protecting Margins Beyond Top-Line Sales

    Converting sales into profit requires tighter control over inventory, customer acquisition costs, returns, and shrinkage. Tam Goldin, financial advisory partner at Grant Thornton Australia, noted that many merchants need to strengthen fundamental disciplines, including clearer pricing and operating models that scale without adding unnecessary overhead.

    Shrinkage remains a critical operational drain for large physical store networks, while changing wage settings require closer management of store labor deployment. Retailers must track where value is lost across working capital rather than relying solely on headline profit and loss statements.

    Restructuring Operations and Supply Chains

    Scaling businesses frequently outgrow founder-led workflows, creating operational bottlenecks across supply chains and merchandising. Kirsten Ridgway, management consulting partner and head of retail at Grant Thornton Australia, pointed out that the largest opportunities emerge when companies simplify decision-making and align capital spending with actual customer demand.

    Supply chain models require flexible sourcing and inventory visibility to handle fluctuating lead times and freight expenses. Technology investments must resolve specific operational problems, starting with foundational systems such as point-of-sale platforms, integrated inventory tracking, and clean customer data before deploying artificial intelligence for demand forecasting and pricing.

    Across Asia-Pacific markets, rising labor costs and deal-seeking consumer behavior have forced merchants to pivot away from rapid floor-space expansion toward customer lifetime value and strict loss prevention. Retailers now face the next reporting cycle with shrinkage rates, full-price sales percentages, and inventory turns serving as the decisive operational numbers to track.

  • DragonSea Deploys 37 Farizon Electric Vans to Expand UK Removals Fleet

    DragonSea Deploys 37 Farizon Electric Vans to Expand UK Removals Fleet

    Chinese logistics specialist DragonSea took delivery of 37 Farizon SV electric vans to handle door-to-door residential moves across the United Kingdom.

    The two-year lease deal equips the operator with battery-powered commercial vehicles tailored for cargo arriving from China. Broker Driveway Vehicle Solutions structured the transaction, with Pentagon Farizon Derby supplying the vehicles directly.

    Payload specs and route range

    Each SV L1H1 van runs on a 93 kWh battery pack delivering an operating range of up to 234 miles (377 kilometres) under WLTP testing. Cargo capacity reaches 6.95 cubic metres alongside a maximum payload rating of 1,265 kilograms and a 550-millimetre loading height.

    Those specifications allowed DragonSea to switch heavy household freight to electric traction without sacrificing daily operating radius on domestic transfer routes. Farizon Auto UK head of sales Zoe Tonks noted the model combines cargo volume with driver assist functions suited for dense urban removals.

    Chinese commercial EVs target European fleets

    Chinese commercial vehicle manufacturers are pushing rapidly into western European fleet networks, using competitive battery capacities and pricing to displace legacy diesel models. For cross-border logistics providers managing Asian trade flows, deploying Chinese-built electric vans in overseas destination markets creates fleet consistency across both ends of the supply chain.

    Farizon expanded its British lineup earlier this year by introducing the V7E medium electric van in Birmingham, alongside refreshed Core trim packages for the SV platform. Fleet operators will watch real-world battery degradation and second-hand residual values as these two-year lease terms approach renewal in 2028.

  • Coles Lifts Underlying Profit to $1.26 Billion as Supermarket Sales Surge

    Coles Lifts Underlying Profit to $1.26 Billion as Supermarket Sales Surge

    Coles Group lifted underlying annual profit 13.7 per cent to A$1.26 billion in Melbourne, powered by grocery volume and fast-expanding digital channels.

    Group sales revenue advanced 2.8 per cent to A$45.58 billion across the 2026 financial year. Reported net profit came in lower at A$1.09 billion after the grocer set aside A$235 million to cover remediation costs and penalties from a Federal Court staff underpayment judgment.

    Supermarkets drove the operating momentum. Core grocery revenue rose 3.7 per cent to A$41.47 billion, while division earnings before interest and tax increased 12.2 per cent to A$2.37 billion as the retailer took market share. Supermarket e-commerce sales jumped 26.4 per cent to A$5.6 billion, pushing the group’s automated customer fulfilment centres into positive earnings in their second full year of operation.

    Shoppers pinched by living costs continued to trade down to private labels and loyalty discounts while eating more meals at home. That grocery strength insulated Coles from regional retail headwinds, contrasting with discretionary Asian department store and hypermarket chains that continue to struggle against softer household demand.

    Liquor Slump and In-Store Shrink

    The liquor arm proved the main drag on the group balance sheet. Liquor sales slipped 3.3 per cent to A$3.55 billion, and division operating earnings plunged 47.8 per cent to A$59 million. Management responded with a multi-year restructuring plan that includes shutting standalone shops, co-locating bottle shops alongside supermarkets, and bundling food and beverage offerings.

    Security issues also weighed on store operations. Victoria recorded an 85 per cent surge in threatening incidents against staff over two years, pushing Coles to trial facial recognition systems, though management has not committed to a full network rollout.

    Restructuring Corporate Roles Under Accenture Deal

    Coles will cut hundreds of corporate jobs in the 2027 financial year as part of an expanded technology partnership with Accenture. The retailer plans to spend about A$190 million during the year on restructuring and redundancy costs to establish a dedicated capability centre.

    Store and customer-facing teams will remain exempt from the staff reductions, with the company offering reskilling pathways for affected corporate workers. Capital expenditure will increase in parallel, with Coles allocating an extra A$300 million across FY27 and FY28 to fund technology upgrades, store refurbishments, and 45 new supermarket openings.

  • Chinese EV Makers Face Rising Component Costs as AI Drains Supply

    Chinese EV Makers Face Rising Component Costs as AI Drains Supply

    Chinese smart electric vehicle manufacturers are battling component deficits of up to 30 per cent, driving steep price surges across circuit boards and basic electronic parts.

    Prices for printed circuit boards and multilayer ceramic capacitors have more than tripled over the past twelve months as global semiconductor makers reallocate production capacity to artificial intelligence data centres.

    Surging Hardware Prices

    Printed circuit boards now cost roughly 330 yuan ($49) per sheet, up threefold in a year according to data from the India Printed Circuit Association. Multilayer ceramic capacitors, essential for regulating electrical currents across vehicle power systems, jumped from 10 yuan per 1,000 units to 40 yuan in early 2026.

    Memory chips needed for autonomous driving features are delivering the heaviest financial blow. Nio chief executive William Li reported that rising raw material expenses, led by memory chips, added 20,000 yuan to the build cost of every single vehicle.

    Carmakers cost pressure mainly comes from memory chips. But a lack of PCBs and MLCCs disrupts production and prevents assemblies from running smoothly.

    Supply Chain Squeeze

    Component makers in manufacturing hubs like Zhejiang province are giving order priority to AI data centre operators over automotive assemblers because computing chips yield higher margins. Carmakers must now pay hefty premiums to keep assembly lines running.

    Geely Auto, China’s second-largest automaker, confirmed that while small passive components represent a modest fraction of total expenditure, physical shortages threaten assembly continuity. The bottleneck across global component production lines will take at least twelve months to resolve.

    The margin squeeze arrives just as Chinese carmakers rely on software and autonomous driving capabilities to win buyers in an increasingly crowded domestic auto market. Nio and Geely are renegotiating vendor contracts to lock in deliveries for the second half of 2026.

  • India Unveils 62500 Crore Rupee Scheme to Lure Apple and Google Hardware

    India Unveils 62500 Crore Rupee Scheme to Lure Apple and Google Hardware

    India has notified a 62,500-crore rupee smartphone manufacturing scheme. The policy aims to push Apple beyond iPhones and shift Google device exports away from China.

    Replacing the earlier production-linked incentive programme, the scheme runs through the 2030-31 financial year to deepen local component sourcing.

    Electronics and IT minister Ashwini Vaishnaw said New Delhi expects Apple to expand into other product categories using its existing iPhone assembly base. Google will also route a major share of export-oriented device production away from Chinese facilities into Indian factories.

    Manufacturers can claim incentives between 2.25 per cent and 5 per cent on eligible sales under the framework. An extra payout of up to 1.5 per cent applies to firms sourcing parts locally, including display modules, camera assemblies, enclosures, batteries and USB cables.

    Incentives for domestic brands and design

    Domestic brands get a dedicated track. Indian smartphone makers qualify for a 5 per cent sales incentive, alongside a 3 per cent reward for local research, development and product design. The government is working with three domestic companies to launch high-volume device designs within 10 to 14 months.

    Official data shows mobile phones delivered 61 per cent of India’s electronics exports last year, up from 4 per cent in the 2014-15 fiscal year, according to Electronics and IT secretary S Krishnan. Mobile device output now accounts for 48 per cent of total domestic electronics production, up from 10 per cent a decade ago. Overall phone exports grew 166-fold between 2014 and 2025 at a compound annual rate of about 59 per cent. India is now the world’s second-largest phone maker by volume.

    Moving from assembly to component integration

    Global electronics brands across Asia face fresh pressure to localise sub-assemblies rather than snap imported kits together in final assembly plants. Competitors in Vietnam and China will face sharper export competition as Indian suppliers scale up module fabrication.

    Attention now shifts to the 10-to-14 month delivery window for the three state-backed Indian phone designs, alongside Apple’s first confirmed hardware assembly lines outside the iPhone family.

  • Levi’s Expands India Store Footprint and Women’s Wear to Chase Global Sales Target

    Levi’s Expands India Store Footprint and Women’s Wear to Chase Global Sales Target

    Levi Strauss & Co. Is expanding retail floor space across major Indian cities, targeting higher-margin women’s apparel and non-denim categories to fuel regional revenue growth.

    The apparel maker recently crossed 500 stores in India, which now ranks among its top six markets globally. Rather than simply adding shop fronts, the company is increasing the square footage of existing and new locations in metros including Mumbai, Bengaluru, and Delhi, alongside secondary hubs such as Chandigarh, Pune, Ahmedabad, and Chennai.

    Direct-to-consumer sales through its larger ICON store format now generate approximately 20 per cent of the brand’s India DTC revenue. Hiren Gor, managing director for South Asia, Middle East, and Africa at Levi Strauss & Co., noted that adding retail space in high-performing locations delivers equivalent commercial returns to opening separate doors.

    Category Shift Toward Women and Tops

    Consumer buying habits in India are diverging sharply from global denim baselines. Indian shoppers purchase more than one top for every bottom, compared to a global average of one top for every three bottoms sold.

    Demand patterns reflect that split. While both denim and non-denim lines are expanding at mid-double-digit rates, women’s apparel is advancing at high double digits. The company’s upscale casual line, Red Loop, now accounts for roughly 15 per cent of its Indian menswear sales, also expanding at a high double-digit pace.

    Supply chain localization underpins the category push. More than 95 per cent of the products Levi’s sells in India are manufactured domestically, supported by an in-house design team of 10 that creates 85 per cent of its product range specifically for the local market.

    Direct Retailing and Regional Reach

    International fashion labels in South Asia have routinely faced floor space constraints when attempting to sell complete lifestyle collections rather than single staple items. Shifting capital expenditure into large-format direct retail allows multinational brands to show complete lines, capture higher basket values, and protect margin against wholesale discount cycles.

    Parent group Levi Strauss & Co. Recorded $6.3 billion in global revenue for fiscal year 2025. The company is leaning on higher square footage and expanded apparel assortments in India to close the gap toward its stated $10 billion global revenue target.

  • Uzbekistan Commits $100 Million to Subsidise AI Across 10,000 Businesses

    Uzbekistan Commits $100 Million to Subsidise AI Across 10,000 Businesses

    Uzbekistan will spend at least $100 million to subsidise artificial intelligence adoption across 10,000 enterprises, covering half the cost of software implementation for commercial operators. The state-backed program targets manufacturing and consumer supply sectors, extending automation subsidies from the textile trade into food processing, electrical engineering, and construction materials.

    President Shavkat Mirziyoyev announced the funding following consultations with business owners in the Khorezm region. Government data presented at the meeting showed that 54 per cent of domestic companies using modern management and AI systems saw product demand increase. A quarter of those businesses lowered production costs, while higher sales allowed 40 per cent to raise worker wages by more than 10 per cent.

    Subsidies for Factory Automation

    Under the initiative, the state will reimburse 50 per cent of what companies spend to introduce automated management systems and machine learning tools. Participating enterprises will also receive access to pre-built, open-platform software designed to eliminate the cost of developing proprietary applications from scratch.

    Hardware support will run through the Center for Digital Government Project Management, where authorities recently brought online Uzbekistan’s first supercomputer cluster. Companies building AI models for commercial products can process workloads on the facility without charge, with research and development bills settled directly by the state budget. Computing capacity at the cluster will triple next year.

    The push reflects how Central Asian governments are attempting to modernize domestic supply chains and bypass legacy enterprise systems. While Southeast Asian manufacturing hubs rely heavily on private capital and foreign software vendors to automate shop floors, Tashkent is using direct treasury subsidies to pull mid-tier producers into modern data workflows.

    Supercomputing and Regional Education

    Administrative processes are seeing similar investments. The Ministry of Digital Technologies signed an agreement with South Korea’s National Information Society Agency and UZINFOCOM to build an AI system that processes and manages citizen appeals to state bodies, starting with a feasibility study and pilot rollout.

    Across the border, Kazakhstan is focusing resources on technical labor. First Vice Minister of Artificial Intelligence and Digital Development Rostislav Konyashkin confirmed the establishment of Qazaq AI Research University under orders from President Kassym-Jomart Tokayev. The institution will embed machine learning coursework into outside degree programs and build research links with partner centers in China, Finland, and the United Arab Emirates.

    Uzbek authorities will open the enterprise application window in stages, with initial disbursements prioritized for food processors and light industrial plants preparing export shipments.

  • Chinese Robot Makers Unveil 150 Humanoids for Warehouse and Factory Work

    Chinese Robot Makers Unveil 150 Humanoids for Warehouse and Factory Work

    Chinese robotics developers demonstrated humanoid machines sorting logistics parcels and assembling mobile handsets in Beijing this month, pushing to convert promotional technology into commercial factory installations. More than 300 mostly domestic companies participated in the World Robot Conference, presenting over 2,000 exhibits and launching upwards of 150 products.

    The presentations focused on physical industrial utility rather than scripted stage routines. Machines showed off fine motor tasks that included packing consumer electronics and sorting freight for delivery networks, alongside domestic maintenance functions.

    Deployment targets supply chains

    Warehouse operators and electronics manufacturers across East Asia face tightening labor availability and rising wage floors. Humanoid form factors aim to slot directly into facilities designed for human staff, avoiding the expensive structural retooling required by fixed automation systems.

    Retail supply chains in China handle hundreds of millions of parcels daily. Deploying dexterous bipedal and wheeled units into sorting hubs allows logistics operators to scale throughput during promotional peaks without adding headcount.

    Hardware shifts toward commercial scale

    Investor capital across the region has shifted heavily toward general-purpose robotics ventures. Chinese manufacturers rely on dense domestic component supply chains for actuators, sensors and gearboxes to lower unit production costs below Western competitors.

    Commercial viability now hinges on software reliability and battery runtime during continuous multi-hour warehouse shifts. Factory pilots scheduled across domestic consumer electronics assembly plants through the end of the year will test whether unit economics beat dedicated automated guided vehicles.

  • Black Sea Tensions Threaten Asian Food Supply Chains, Embassy Warns

    Black Sea Tensions Threaten Asian Food Supply Chains, Embassy Warns

    Tensions in the Black Sea region are creating significant risks for global food security and supply chains, with direct implications for Asian markets, warned the Russian Embassy in Cambodia. The embassy issued a comment responding to an article on food security originally published by The Indian Express and reprinted by Khmer Times, stating that the “Kiev regime and its sponsors” are overlooked as main beneficiaries of supply chain disruption.

    According to the statement, Ukrainian forces have increased attacks on coastal transport, logistics infrastructure, and civilian vessels in the Sea of Azov and the Black Sea. These attacks, reportedly utilizing unmanned systems and intelligence from NATO and the EU, have targeted essential agricultural shipments such as grain and sunflower oil.

    Shipping Under Attack

    The embassy cited several incidents, including a June 5 drone attack by the Armed Forces of Ukraine (AFU) on dry cargo ships Natra and Zirkon in the Sea of Azov, which resulted in five fatalities and three injuries. In July, there were over 100 reported drone attacks by Ukrainian forces against private vessels transporting Russian agricultural products to the global market. An attack on July 18 targeted the commercial bulker MV OMORFI, which was sailing under the Marshall Islands flag and transporting grain, leading to the death of an Indian sailor.

    Further incidents included AFU attacks on the grain export terminal in Rostov-on-Don between July 25-27, followed by the seaport of Taman on July 30. Ukrainian drones also targeted the Nadezhda, a ship flagged by Cameroon and operated by a Turkish company, and the Turkish bulk carrier Yaşar on August 3. These actions, described by the embassy as militarily pointless, violate international law on civilian vessel safety and cause delays in deliveries of crucial commodities to international importers.

    Global Market Impact

    The embassy asserts that this military campaign by the Kiev regime aims to create chaos in the global food market, serving the interests of several Western countries. This strategy, combined with financial, economic, and energy restrictions, is contributing to a deficit in grain and fertilizers, pushing up global food prices. The statement emphasized that countries in the Global South and East are becoming hostage to these policies, facing increased costs.

    In response, the Russian Armed Forces are reportedly taking measures to ensure navigation safety, including precision strikes against Ukrainian facilities used to destabilize shipping and infrastructure involved in delivering Western military hardware to Ukraine. These operations will continue until security threats in the Sea of Azov and Black Sea are eliminated, and unimpeded agricultural product exports are guaranteed.

    For Asia-Pacific retailers and consumers, these ongoing disruptions translate to higher import costs and potential supply volatility for staple goods like grains and oils. The region, heavily reliant on international trade, is particularly vulnerable to such geopolitical pressures on global commodity flows. This dynamic aligns with broader concerns RetailNews Asia has tracked regarding global supply chain resilience and its impact on regional retail sectors.

  • KPMG Explores Global AI Integration in Retail from Strategy to Storefront

    KPMG Explores Global AI Integration in Retail from Strategy to Storefront

    Artificial intelligence is becoming a crucial component in retail operations, spanning from strategic planning to direct consumer engagement. A new report by KPMG details how retailers are adopting AI technologies across their global businesses to enhance efficiency and customer experience.

    The findings indicate that AI’s influence is moving beyond back-office functions and into more visible customer-facing roles. Retailers are deploying AI to optimize supply chains, personalize marketing efforts, and improve in-store shopping experiences. This comprehensive integration aims to streamline operations and create more responsive retail environments.

    Global Adoption Of AI In Retail

    The KPMG report outlines a broad spectrum of AI applications observed worldwide. These include predictive analytics for inventory management, AI-driven tools for customer service through chatbots, and personalized product recommendations online and in physical stores. The goal is often to meet evolving consumer expectations for speed, convenience, and tailored offerings.

    Such advancements require a strategic approach, as integrating AI effectively demands significant investment in technology infrastructure and skilled personnel. The report suggests that successful AI implementation relies on aligning these technological shifts with overall business objectives, ensuring that AI tools actively contribute to growth and competitive advantage.

    Implications For Asia-Pacific Retailers

    For retailers operating within the Asia-Pacific region, the global trends outlined by KPMG offer critical insights. Many regional companies are already at the forefront of AI adoption, particularly in markets like China and Singapore, where digital transformation is rapid. Businesses in Southeast Asia, for instance, are increasingly experimenting with AI to manage complex e-commerce logistics and to personalize mobile shopping experiences. The retail sector in Asia continues to invest heavily in smart technologies to improve operational efficiency and adapt to dynamic consumer behavior.

  • SeaCube Cold Solutions Partners with The Wonderful Company to Establish Primary California Depot in Shafter

    SeaCube Cold Solutions Partners with The Wonderful Company to Establish Primary California Depot in Shafter

    SeaCube Cold Solutions (SCS), an affiliate of SeaCube Container Leasing and a leading provider of portable cold storage, announces a new partnership with The Wonderful Company. Under this agreement, The Wonderful Company’s Shafter facility will serve as the primary California depot for SCS, providing reefer storage and maintenance and repair services in the region.

    As part of SeaCube Container Leasing, SCS is backed by over 30 years of experience in refrigerated equipment, providing unmatched reliability and innovation in cold chain logistics. This new facility in Shafter represents a significant step forward in SeaCube’s investment in strategically located infrastructure to support its growing SCS customer base.

    “Partnering with The Wonderful Company at the Shafter depot marks a significant step in strengthening our presence in a key logistics corridor,” said James Armstrong, Senior Vice President of SeaCube Cold Solutions. “We’re excited to launch operations at the Shafter, California depot, where we are establishing a significant refrigerated container presence to support not only California’s Central Valley but also a 250-mile radius.

    This location strategically extends our reach across the West Coast, including Arizona and Nevada. With the addition of Shafter, SeaCube Cold Solutions now has full coverage over the entire Southwest Region.”

    The Shafter depot will serve as a hub for both storage and maintenance of SeaCube refrigerated containers. Its strategic location offers direct access to key customers in California’s Central Valley, while its position within a less congested logistics park provides efficient transportation routes to the Los Angeles basin, Arizona, and Nevada. SeaCube is the first—and currently the only—reefer operation at the facility.

    “SeaCube’s portable cold storage solution offers tremendous flexibility during seasonal market fluctuations. We are pleased to have their support and involvement in the Wonderful Logistics Center,” said Sepehr Matinifar, Vice President of Logistic Services at the Wonderful Company.

  • Why Singapore’s Retailers Need to Take Heed of Recent Supply Chain Cyber Incidents

    Why Singapore’s Retailers Need to Take Heed of Recent Supply Chain Cyber Incidents

    As cyber threats continue to rise, understanding the impact of these threats and how they infiltrate the retail supply chain is vital for operational continuity. Singapore’s recently refreshed Industry Digital Plan (IDP) for the retail sector highlighted enhanced cyber hygiene measures for protection at different stages of growth.

    The region’s booming digital economy makes businesses operating here a prime target for cyberattacks. The retail sector is ripe for third-party cyberattacks, with threat actors exploiting vulnerabilities in Point-of-Sale (POS) terminals, supply chain systems, logistics platforms, and other interconnected technologies.

    Recent Cyber Attacks Targeting Supply Chains

    The retail industry has been shaken by a number of high-profile reported cyber incidents recently, affecting major players like Marks and Spencer (M&S) and Harrods.

    Closer to home, popular bubble tea chain Chica San Chen disclosed a data breach of one of its vendors’ servers, compromising the personal information of members, such as their names, mobile numbers, e-mail addresses and login passwords. In 2024, Filipino fast-food giant Jolibeewas reportedly subjected to a major data breach affecting the data of 11 million customers.

    These incidents not only tarnish brand reputations, but also disrupt operations and expose sensitive customer data, causing widespread concern. The financial fallout from these compromises highlights the crucial need for retailers to focus more diligently on the security of their digital and physical supply chains.

    According to BlueVoyant research, more than 70% of Singaporean organisations reported an average of 3.97 breaches impacting operations. Almost half (47%) of Singapore organisations indicated the news of breaches over the past 12 months are likely to lead to an increase in budget for additional internal and external resources to help protect against supply chain cyber security issues.

    Retail Under Growing Threat

    Threat actors like DragonForce have reportedly boldly claimed responsibility for a series of attacks targeting UK retailers, often partnering with groups like Scattered Spider to amplify their reach. Understanding the motivations and methods of these groups provides invaluable insight — such as exploiting supply chain vulnerabilities — to predict and prevent future attacks. Their evolving strategies represent a constant threat that requires ongoing vigilance and continuous improvements to third-party risk management practices in retailers.

    Retail businesses are often vulnerable to a catalogue of common cyber threats, including phishing schemes, ransomware, and supply chain compromises. Threat actors leverage malware and sophisticated social engineering to infiltrate retailers’ defences. By embedding malicious software within trusted channels, they can access secure areas usually safeguarded but overlooked in anticipation of direct attacks.

    In fact, more than a third (35%) of Singapore respondents to BlueVoyant research said they have no way of autonomously seeing the cyber risk posture of third parties and rely on self-reporting. This knowledge underscores the necessity for robust cyber security practices targeting every link in the retail supply chain.

    Harden defences and manage supply chain risk

    Singapore’s Cyber Security Agency (CSA)’s toolkit for enterprises highlight key areas for organisations to address increasing cyber risks, including the need for a third-party risk management programme to assess and manage the risks posed by third parties, including vendors, products, and services.

    Implementing effective third-party risk management practices, characterised by strong cross-business collaboration in vendor management, continuous cyber threat monitoring across the supply chain, and robust due diligence procedures, is essential for ensuring comprehensive visibility of risks associated with key suppliers.

    Additionally, both retailers and their suppliers must prioritise robust employee training in cyber security best practices, empowering them to recognise and respond to suspicious activity. Implementing multi-factor authentication adds an extra layer of security, making it significantly more difficult for unauthorised users to compromise the integrity systems. Securing helpdesk authentication can also help prevent deceptive access attempts, ensuring that customer service channels remain protected.

    Proactive incident response planning is crucial for effectively managing breaches, should they occur, with an eye towards the potential for a cross-business compromise. Retailers work with many suppliers and partners and so must maintain even greater vigilance within their extended ecosystem. Establishing network segmentation, sharing only strictly necessary data, and implementing access controls can help make sure that a potentially compromised vendor does not cause a cascade of issues.

    Regular drills and collaboration with cyber security partners can help ensure incident management is more seamless, minimising potential damage through quick containment and eradication. By embracing these defensive strategies, retailers can significantly bolster their security posture.

    As cyber threats become increasingly sophisticated, it is imperative for retailers in the region to maintain constant vigilance and adaptability in their cyber security posture. Ensuring robust protection of these essential services is vital due to their immediate impact on society’s well-being. Retailers must heed the call to integrate recommended cyber security measures, protecting themselves against potential compromises.

    By William Oh, Head of Asia Pacific, BlueVoyant

  • DHL supply chain sharpens growth focus on Singapore, Malaysia and the Philippines

    DHL supply chain sharpens growth focus on Singapore, Malaysia and the Philippines

    DHL Supply Chain, the global market leader for contract logistics solutions, has named Jerome Gillet as CEO of the new Singapore cluster which includes Singapore, Malaysia , and the Philippines . In this role, Jerome will continue to report to Terry Ryan, CEO, DHL Supply Chain Asia Pacific, while remaining as a member of the regional board.

    The appointment will bring synergy for the three markets and drive new growth for the region. The DHL Supply Chain businesses locally continue to be led by the respective country heads – Jason Goh, managing director, DHL Supply Chain Singapore; Mike Davies, managing director, DHL Supply Chain Malaysia; and Suzie Mitchell, managing director, DHL Supply Chain Philippines — who now report to Jerome.

    “We see tremendous opportunity in Singapore, Malaysia and the Philippines to grow our business with even more focus on greater service quality in the markets. Jerome has repeatedly demonstrated his commitment to customer needs, and, in a changing economic climate, he is well placed to help customers deliver greater value from their supply chains,” said Terry Ryan , CEO, DHL Supply Chain Asia Pacific. “An innovator and strategic leader, Jerome is well suited to lead the next stage of growth transformation in our Singapore cluster. With his track record of delivering accelerated growth and building strong customer relationships, I am confident he will drive this new cluster in achieving high and sustainable growth.”

    “I am looking forward to accelerating growth in the newly formed cluster with a strong focus on Quality, Innovation and Customer centricity,” said Jerome Gillet , CEO, Singapore cluster, DHL Supply Chain.

    Jerome’s career in logistics spans over 20 years (the last 17 years in Asia Pacific ) and includes roles in general management, operations and business development. His last appointment as chief customer officer (CCO) of DHL Supply Chain Asia Pacific saw him turn Asia Pacific into the fastest-growing region worldwide within DHL Supply Chain. The tremendous growth was driven by his business development efforts in key sectors such as consumer & retail, technology and life sciences. Prior to his role as the CCO, Jerome was the vice president of consumer sector for Asia Pacific , and increased annual new business gains by over 200 percent between 2008 and 2014.

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