Retail News CRM

Author: Mei Ling Tan

  • Facing Tough Tides: Synlait Milk Anticipates Half-Year Loss Amid Manufacturing Hurdles

    Facing Tough Tides: Synlait Milk Anticipates Half-Year Loss Amid Manufacturing Hurdles

    Synlait Milk, a company based in New Zealand and listed on the Australian Securities Exchange (ASX), anticipates reporting a loss for the six months ending on January 31. The company has attributed this forecast to manufacturing challenges at its Dunsandel facility. Synlait owns Dairyworks, a supplier of cheese, butter, and ice cream to Australian supermarkets.

    Financial Projections

    Synlait anticipates an underlying net loss after tax of NZ$33 million to $38 million, as well as a reported net loss after tax of $77 million to $82 million for the six-month period. This is a significant drop from the previous year, which saw an underlying net profit after tax (NPAT) of $8.7 million and a reported NPAT of $4.8 million.

    The company expects its underlying earnings before interest, taxes, depreciation, and amortization (EBITDA) for the half year to range from breakeven to $5 million, with a projected reported EBITDA loss of $28 million to $33 million.

    Manufacturing Challenges and Cost Impacts

    While Synlait has primarily resolved the manufacturing issues at the Dunsandel site, it is still grappling with related cost and operational effects. The necessity to rebuild inventory across product segments entailed substantial adjustments to Synlait’s manufacturing plans for the current dairy season. To facilitate these adjustments, the company increased its raw milk sales, which negatively affected margins and operating costs.

    Low returns from the commodities portfolio also adversely impacted Synlait’s half-year performance. Furthermore, the company took a cautious approach, choosing not to recognize additional deferred tax assets stemming from unused tax losses beyond those recorded at the end of July.

    Effects on the Company’s Future

    Synlait’s CEO, Richard Wyeth, expressed disappointment with the results and the subsequent slowdown in the company’s recovery. Nevertheless, he affirmed that progress has been made in operations, including the establishment of a revitalized executive leadership team (ELT) in Canterbury and the forthcoming sale of Synlait’s North Island assets.

    This sale, slated for completion on April 1, is expected to substantially reinforce Synlait’s financial position, with the proceeds being used to reduce debt. The sale will also allow Synlait to concentrate its primary operations in Canterbury, with an emphasis on continual operational excellence and customer diversification to bolster long-term profitability.

    However, both Wyeth and Synlait acknowledge that the company’s recovery will take time, with a minimum of 12 months projected. Further details will be provided when Synlait releases its half-year results on March 23.

    Questions & Answers

    What contributed to Synlait’s projected financial loss?
    Manufacturing challenges at its Dunsandel facility, the need to rebuild inventory, increased raw milk sales, and low returns from the commodities portfolio all contributed to Synlait’s projected losses.

    What is the company’s current strategy for recovery and long-term profitability?
    Synlait’s recovery strategy includes the sale of its North Island assets to reduce debt, focusing its core operations on Canterbury, pursuing operational excellence, and diversifying its customer base.

    When does Synlait expect to see a recovery?
    The company anticipates that the recovery will take at least 12 months.

  • Kettle Chips Ignites Taste Buds with New FireMasters Range Inspired by Fire-Based Cooking Methods

    Kettle Chips Ignites Taste Buds with New FireMasters Range Inspired by Fire-Based Cooking Methods

    Kettle Chips is broadening its spectrum of offerings with the introduction of a premium new range called Kettle FireMasters Potato Chips. This unique collection draws its inspiration from various fire-based culinary techniques.

    The FireMasters Range

    The FireMasters range features a trio of distinct variants: Firepit Beef Brisket & Smokey BBQ Sauce, Woodfired BBQ Chicken & Chimichurri, and Chargrilled Red Pepper, Oregano & Sour Cream. These flavours are a testament to the diverse and captivating methods of fire pit, wood-fired, and chargrilled cooking. This range caters to the increasing consumer preference for bold, smoky, and genuinely authentic taste profiles.

    According to Snackbrands Australia, the Kettle team has worked diligently to create a daring new range that allows customers to select their preferred fire and flavour. Every flavour is meticulously crafted to provide an immersive snacking encounter, whether it’s the charred richness of flame-kissed vegetables or the deep, slow-cooked warmth of firepit meats.

    Availability

    The Kettle FireMasters range is currently being launched across major retailers. This includes Woolworths and is retailed at $6 for a 150g bag.

    In addition to this new range, Kettle Chips also joined forces with Bundaberg Brewed Drinks last year to introduce a limited-edition offering – Bundaberg Ginger Beer Potato Chips.

    Questions & Answers

    What is the new range launched by Kettle Chips?
    Kettle Chips has launched a new range known as Kettle FireMasters Potato Chips.

    What are the three variants in the FireMasters range?
    The three variants are Firepit Beef Brisket & Smokey BBQ Sauce, Woodfired BBQ Chicken & Chimichurri, and Chargrilled Red Pepper, Oregano & Sour Cream.

    What is the retail price of the Kettle FireMasters range?
    A 150g bag of the Kettle FireMasters range is retailed at $6.

  • Sugar-Free Sweet Sensation: Funday Debuts Exciting New Chocolate Range with Fruity Center

    Sugar-Free Sweet Sensation: Funday Debuts Exciting New Chocolate Range with Fruity Center

    Funday, known for its well-loved sugar-free confectioneries, is expanding its product line with the introduction of a new chocolate range. This launch sees the company entering the chocolate sector for the first time, continuing their commitment to create sweets that do not contain added sugar or sugar alcohols.

    Product Features

    The newly released chocolate products are manufactured in Funday’s local factory. This range offers a unique twist to traditional chocolates, featuring milk chocolate enveloping a delectable fruity, gummy center. There are four product varieties to cater to different chocolate preferences: Milk Chocolate Raspberry Bullets, White Chocolate Raspberry Bullets, Milk Chocolate Banana Bites, and Dark Chocolate Strawberry Bites.

    Funday’s founder, Daniel Kitay, expressed that the addition of chocolate to their product selection was a response to customer demand. “It has been our most requested product among consumers,” Kitay stated, “We took our time to ensure that we got it right.”

    Spreading Joy Through Chocolate

    The launch of Funday’s new chocolate range aligns with the brand’s mission to spread joy through their products. “We’re excited to finally share this new product with our fans,” said Kitay, “It’s all about adding a bit more fun and happiness with our chocolate.”

    Availability & Pricing

    The Funday Chocolates are available in convenient 50g bags, priced at $6 each. Consumers can find these new offerings in prominent retail chains such as Woolworths and Chemist Warehouse, as well as independent stores across the country.

    Questions & Answers

    What is unique about Funday’s new chocolate range?
    The unique factor of Funday’s new chocolate range is the fruity, gummy center featured in each item. Plus, they continue Funday’s tradition of creating sweets without added sugar or sugar alcohols.

    What are the different variants of Funday’s chocolate range?
    Funday’s new chocolate product line includes four variants: Milk Chocolate Raspberry Bullets, White Chocolate Raspberry Bullets, Milk Chocolate Banana Bites, and Dark Chocolate Strawberry Bites.

    Where can consumers purchase Funday’s new chocolate range?
    Funday’s new chocolate range can be purchased at Woolworths, Chemist Warehouse, and independent stores nationwide.

  • Red Bull Spices up Australian Market with Exclusive New Flavours: Lilac and Winter Editions

    Red Bull Spices up Australian Market with Exclusive New Flavours: Lilac and Winter Editions

    Red Bull, the globally recognized energy drink brand, is broadening its Australian beverage range with the introduction of two novel flavors. The new flavours, dubbed Lilac Edition and Winter Edition, are set to hit the market this month.

    The Lilac Edition

    The Lilac Edition is an exclusive offering earmarked for Woolworths stores and will come in a 473ml can size, to be available solely at Ampol outlets. The new variant presents a unique blend of grapefruit and blossom flavors. This flavor profile was initially presented to consumers at the prestigious Australian Open, where it was well received.

    The Winter Edition

    On the other hand, the Winter Edition is a limited-edition product that will be available in two sizes: 250ml and 473ml cans. The exclusive retailer for this novel flavor will be 7-Eleven stores. Red Bull has characterized this product as a passionfruit-flavored concoction, specifically crafted to complement the Australian winter season.

    Each can of both the Lilac and Winter Editions will contain 80mg of caffeine, providing the energy boost that Red Bull is renowned for.

    Questions & Answers

    What new flavours is Red Bull introducing in Australia?
    Red Bull is introducing two new flavours – Lilac Edition and Winter Edition – to its Australian market this month.

    Where can these new flavors be purchased?
    The Lilac Edition will be exclusively available at Woolworths and Ampol outlets, whereas the Winter Edition can be found at 7-Eleven stores.

    What is the main flavor profile of these new products?
    The Lilac Edition features a unique blend of grapefruit and blossom flavors. The Winter Edition, on the other hand, is infused with a passionfruit flavor.

  • Hong Kong Retail Boom: December Sales Surge in 8th Consecutive Monthly Increase

    Hong Kong Retail Boom: December Sales Surge in 8th Consecutive Monthly Increase

    In December, retail sales in Hong Kong rose by 6.6% compared to the previous year, marking the eighth consecutive month of growth. This trend indicates a steady economic recovery in the region, according to recent government data.

    This increase amounted to a total of HK$35 billion (US$4.48 billion) in retail sales. In November, there was a similar rise in retail sales, with a 6.5% year-on-year increase.

    Retail Sales Volume

    In terms of volume, December’s retail sales saw a 5.1% increase from the previous year, showing a slight acceleration compared to the 4.4% rise witnessed in November.

    Looking forward, the value of total retail sales in 2025 is projected to rise by 1% from the previous year. Meanwhile, the volume is expected to remain at a similar level as compared to 2024.

    Consumer Sentiment and Tourism

    A government spokesperson highlighted the positive local consumption sentiment, backed by robust economic growth momentum. Coupled with the continued surge in inbound visitors, this is expected to support the retail businesses in the region.

    Tourist arrivals in December saw a significant upturn, with 4.65 million visitors, a 9.2% increase from the previous year, according to data from the Hong Kong Tourism Board.

    Mainland Chinese visitors made up the majority of these arrivals, accounting for 3.35 million. This represents an 8.2% increase year-on-year.

    Sales Across Various Retail Sectors

    In December, certain retail sectors saw remarkable growth. Sales of jewellery, watches, clocks, and valuable gifts surged by 14.3% year-on-year, a significant jump from the 3.6% rise in November.

    However, not all sectors experienced growth. The sales of clothing, footwear, and allied products fell by 10.3% year-on-year in December, despite a 2% increase in November.

    Questions & Answers

    What was the percentage increase in retail sales in Hong Kong in December?

    In December, retail sales in Hong Kong increased by 6.6% compared to the same period in the previous year.

    What is the projected increase in the value of total retail sales in 2025?

    The value of total retail sales in 2025 is projected to increase by 1% from the previous year.

    How did the sales of jewellery, watches, clocks, and valuable gifts perform in December?

    In December, sales of jewellery, watches, clocks, and valuable gifts surged by 14.3% year-on-year.

  • Olive Young’s K-Beauty Brands Set to Conquer Europe with New Gabona Partnership

    Olive Young’s K-Beauty Brands Set to Conquer Europe with New Gabona Partnership

    Korean cosmetics firm, Olive Young, has recently revealed its collaboration with Poland’s Gabona, aiming to steer its product distribution across Europe. Gabona is now set to manage the distribution network of three of Olive Young’s signature brands: Bioheal Boh, Bringgreen, and Colorgram. Initially, the distribution will be centered in Poland, and then it will gradually expand its reach to other European countries.

    Olive Young has clarified that each brand will still preserve its current market position. This collaboration is a significant move in Olive Young’s overarching strategy to enhance the accessibility of its private brands to consumers beyond Korea. Moreover, it presents Gabona with an opportunity to augment its K-beauty collection in Europe via a well-planned, long-term distribution model.

    In 2025, Olive Young witnessed an unprecedented growth, with the firm’s Q3 sales skyrocketing to as high as US$1.07 billion. The company had earlier revealed that about 88% of the domestic cosmetic purchases under the Global Tax Free (GTF) program, generally done by tourists, were carried out at Olive Young stores in 2025.

    Questions & Answers

    What is the aim of Olive Young’s partnership with Gabona?
    The collaboration aims to facilitate the distribution of Olive Young’s products across Europe, starting with Poland.

    What impact will this partnership have on Olive Young and Gabona?
    This collaboration is a strategic move by Olive Young to enhance the global accessibility of its private brands, and it also allows Gabona to expand its K-beauty collection in Europe.

    What was Olive Young’s performance in the year 2025?
    The company saw record-breaking growth in 2025, with Q3 sales reaching US$1.07 billion.

  • Miniso Unleashes IP-Led Expansion with New ‘Miniso Land’ Stores Across the Globe

    Miniso Unleashes IP-Led Expansion with New ‘Miniso Land’ Stores Across the Globe

    Chinese lifestyle retailer Miniso is amplifying its commitment to intellectual property (IP), identifying IP creation and immersive retail experiences as essential aspects of its future worldwide growth.

    During its Global Partner Conference, Miniso announced plans to ramp up investments in both licensed and self-owned IP. This announcement marks a significant departure from the company’s original focus on affordable lifestyle products, as it now moves towards an IP-centric business model.

    Since 2020, Miniso has established partnerships with over 180 external IP owners, encompassing a broad range of international entertainment and pop culture identities.

    Miniso’s founder and CEO, Ye Guofu, stated that intellectual property embodies emotion, culture, and significance. He asserted that the next phase of competition would hinge on who has a more profound understanding of culture and IP.

    Guofu also expressed that Miniso aspires to craft globally-acclaimed, original IP and introduce hundreds of IPs to international markets in the coming decade.

    This strategic direction is strongly supported by Miniso Land. This large-scale store concept is built around engaging IP experiences unlike the typical Miniso stores. Miniso Land locations showcase theme-oriented environments and character-based merchandise, with the majority of the product range being IP-related.

    Miniso recently inaugurated a new Miniso Land flagship store in Guangzhou’s Grandview Mall. This is the city’s second such store, where approximately 90% of the merchandise is IP-related. This unique store format has also been introduced in other locations such as Shanghai, Beijing, and certain international markets like Thailand.

    As a component of its global expansion strategy, Miniso has plans to expedite the worldwide introduction of the Miniso Land concept this year.

    Questions & Answers

    What is Miniso’s new focus in its business approach?
    Miniso is moving away from its traditional focus on affordable lifestyle products towards an IP-centric business model, with a significant investment in both licensed and proprietary IP.

    What is the role of Miniso Land in the company’s new strategy?
    Miniso Land supports the company’s new strategy as a large-scale store concept built around engaging IP experiences. Unlike standard Miniso stores, these locations showcase themed environments and character-based merchandise.

    What are Miniso’s plans for the Miniso Land concept this year?
    As a part of its global expansion strategy, Miniso plans to expedite the worldwide rollout of the Miniso Land concept this year.

  • Hong Kong’s Tam Jai Mixian Makes a Splash in the Philippines with Innovative ‘Mala Tang’ Concept

    Hong Kong’s Tam Jai Mixian Makes a Splash in the Philippines with Innovative ‘Mala Tang’ Concept

    Renowned Hong Kong-based noodle franchise, Tam Jai Mixian, has successfully expanded its operations to the Philippines, marking another key milestone in its regional growth strategy. This expansion was made possible through a franchise partnership with Suyen Corporation.

    Tam Jai Mixian’s new location is in the bustling Bonifacio Global City in Taguig, where it serves the brand’s signature soups, snacks, and rice bowls to the delight of local food enthusiasts. Aside from these classic offerings, this new location is also pioneering the brand’s ‘Mala Tang’ concept overseas for the first time. This innovative concept allows customers to personalize their meal by choosing their preferred soup base and spice level from Tam Jai’s 10-point scale.

    Daren Lau, the Chairman and CEO of Tam Jai International (TJI), expressed optimism about the brand’s debut in the Philippines. He emphasized that this new expansion not only strengthens the group’s regional influence but also enriches their already extensive restaurant network. Including this new location in the Philippines, Tam Jai boasts more than 250 stores spread across the Asia-Pacific region, spanning countries such as Hong Kong, Mainland China, Singapore, Japan, Australia, and Malaysia.

    Mr. Lau further indicated that the company is eager to continue its expansion efforts in key markets and grow TJI’s restaurant network. He credited the brand’s success in these ventures to its strategic partnerships with robust local partners, which have been instrumental in ensuring the successful establishment and growth of its branches in different regions.

    Questions & Answers

    What is unique about Tam Jai Mixian’s new location in the Philippines?
    It is the first overseas branch to introduce the brand’s ‘Mala Tang’ concept, which enables customers to customize their bowls by selecting a soup base and spice level from Tam Jai’s 10-point scale.

    How does the company view its expansion to the Philippines?
    The company regards its expansion into the Philippines as a key step in strengthening its regional presence and enriching its extensive restaurant network.

    What strategy does Tam Jai International (TJI) employ for its ongoing expansion?
    TJI has attributed its successful expansion to its partnerships with robust local partners, which have been vital in establishing and growing its restaurant network in key markets.

  • DHL Group’s Bold Strides Towards Sustainability: Green Innovations Across Asia Pacific

    DHL Group’s Bold Strides Towards Sustainability: Green Innovations Across Asia Pacific

    DHL Group has made substantial progress in its commitment to environmental sustainability across the Asia Pacific region. This comes as part of their initiative to meet the region’s increasing need for reduced-emission logistics solutions. By 2025, DHL has put forth an array of initiatives to advance its sustainability roadmap, with five notable examples being sustainable fuel agreements, the deployment of electric vehicles, and the establishment of carbon-neutral facilities.

    Focusing on Sustainable Fuels

    In spite of the challenges in decarbonizing the aviation industry, DHL is taking considerable strides towards achieving a 30% usage of sustainable aviation fuel (SAF) by 2030. In 2025, DHL Express entered into critical SAF agreements with notable partners in Asia, increasing the demand and adoption of SAF for air cargo flights. These agreements contributed to nearly 20 million litres of SAF being supplied to DHL Express flights departing from Narita, Incheon, and Singapore, solidifying DHL as a leading SAF user in the logistics industry.

    Furthermore, DHL’s GoGreen Plus service has facilitated the adoption of SAF by numerous customers in the Asia Pacific region. In 2025 alone, over 153,000 customers utilized this service, thereby reducing their international air shipments’ Scope 3 emissions. This system allows DHL to substitute fossil fuels with sustainable fuels across its network, attributing the resulting environmental benefits to customers who opt for GoGreen Plus.

    Global Partnerships for a Sustainable Future

    DHL Global Forwarding collaborated with CMA CGM, purchasing 8,800 metric tons of UCOME second-generation biofuel. This partnership aims to reduce roughly 25,000 metric tons of greenhouse gas emissions and reaffirms DHL’s commitment to enhancing the demand for sustainable marine fuel, thereby enabling low-carbon maritime transport.

    Growth of Electric Vehicle Fleet

    In its endeavor to transition to reduced-emission ground transport, DHL has expanded its fleet of electric vehicles and introduced hydrogen-powered vehicles. DHL Supply Chain has deployed hydrogen-powered trucks in Japan for long-haul operations and supported the launch of an all-electric vehicle fleet to service over 250 stores across Thailand. Meanwhile, DHL Express has incorporated more than 100 electric vehicles into its Asia Pacific fleet, contributing significantly to its target of operating two-thirds of its final-mile fleet with electric vehicles by 2030.

    Carbon-Neutral Facilities

    In a bid to further its ‘Green Logistics of Choice’ agenda, DHL Group has constructed new facilities to operate in a carbon-neutral manner. In Thailand, DHL Supply Chain unveiled its first fully renewable energy-powered warehouse, which relies solely on on-site solar systems. This innovative move eliminates the need for fossil-fuel-based grid power. Similarly, new DHL Express service centers in Thailand and the Philippines were designed to minimize energy consumption.

    Questions & Answers

    What is DHL’s objective with its sustainability initiatives in the Asia Pacific region?

    DHL is committed to meeting the region’s increasing demand for reduced-emission logistics solutions and aims to achieve net-zero emissions by 2050.

    What is the significance of DHL’s sustainable fuel agreements and how do they work?

    DHL’s sustainable fuel agreements aim to increase the demand and adoption of sustainable aviation fuel (SAF) in the logistics industry. They allow DHL to substitute fossil fuels with SAF across its network, attributing the resulting environmental benefits to customers who opt for their GoGreen Plus service.

    What steps has DHL taken to encourage the use of electric vehicles and reduce emissions?

    DHL has expanded its fleet of electric vehicles and introduced hydrogen-powered vehicles in an endeavor to transition to reduced-emission ground transport. They aim to operate two-thirds of their final-mile fleet with electric vehicles by 2030.

  • Malaysia’s Luxury Car Crackdown: Over 1,050 High-End Vehicles Seized Amid Traffic Violation Storm

    Malaysia’s Luxury Car Crackdown: Over 1,050 High-End Vehicles Seized Amid Traffic Violation Storm

    Since July 2025, Malaysia’s Road Transport Department has confiscated over 1,050 high-end vehicles, including brands such as Rolls-Royce, Lamborghini, Mercedes-Benz, and BYD. The total value of these seized vehicles exceeds RM200 million (US$50.9 million). The operation aimed to address traffic violations committed by luxury car owners, including unpaid road taxes, lack of sufficient insurance coverage, and expired or invalid driving licenses.

    Strict Enforcement of Traffic Rules

    The Road Transport Department launched the ‘Ops Luxury’ operation to underscore its commitment to enforcing traffic regulations without exceptions. The department emphasized that owning an opulent vehicle does not exempt one from adhering to traffic rules.

    Datuk Muhammad Kifli Ma Hassan, the department’s Senior Enforcement Director, stated that the enforcement actions have heightened awareness among vehicle owners. He highlighted a decrease in the number of luxury vehicles found with invalid road taxes, indicating improved compliance. The strict operations have led to fewer vehicles being seized in recent times.

    Ongoing Surveillance

    Hassan noted that some owners have cited forgetfulness or financial limitations as reasons for their failure to renew their road taxes, even with cars that have a market value of RM3 million to RM5 million.

    He added that the department’s monitoring efforts persist, especially in Kuala Lumpur and Penang, and several vehicles remain under the department’s watchful eye.

    Previously, the department would only issue fines as low as RM300, which proved ineffective as a deterrent. However, since the department began seizing vehicles and requiring owners to clear their outstanding road tax dues, compliance rates have significantly improved. According to a local news source, about 90% of vehicle owners have settled their arrears.

    Questions & Answers

    What was the focus of the ‘Ops Luxury’ operation launched by Malaysia’s Road Transport Department?
    The operation targeted high-end vehicle owners who were in violation of traffic regulations, such as unpaid road taxes, lack of insurance coverage, and expired or invalid driving licenses.

    What impact has the operation had on compliance with road tax regulations among luxury vehicle owners?
    The operation has led to improved compliance, with fewer luxury vehicles found with invalid road taxes. Since the department started impounding vehicles, about 90% of vehicle owners have settled their outstanding road tax dues.

    What was the approach of the Road Transport Department towards traffic violations before the operation?
    Before launching the operation, the department would only issue fines as low as RM300 for traffic violations, which proved ineffective as a deterrent.

  • Thailand Sparkles as Southeast Asia’s Gold Demand Hotspot, Dethrones Vietnam

    Thailand Sparkles as Southeast Asia’s Gold Demand Hotspot, Dethrones Vietnam

    In 2025, Thailand outperformed all Southeast Asian nations in the purchase of gold bars and coins, signaling a surge in demand. According to the World Gold Council, total purchases in the country amounted to 51.4 tonnes, which represented approximately 36% of the region’s overall demand. This significant uptake in gold was the highest the country had seen in seven years, valued at over US$6 billion. As a result, Thailand surpassed Vietnam, the previous leading gold market in the region, which had recorded a demand of 42.1 tonnes in 2024.

    Regional Uptake of Gold

    Collectively, five prominent Southeast Asian gold markets witnessed a more than 15% surge in the purchase of bars and coins last year. The total demand reached a new nine-year high at 139 tonnes. Vietnam trailed Thailand, securing second place with a demand of 36.1 tonnes. However, it was the sole country to report a downturn in gold sales, with a 14% decrease.

    During the last quarter of 2025, Vietnam’s gold trading shrank for the sixth consecutive quarter, hitting its lowest point in almost half a decade. Supply shortages were identified as a principal reason for this downturn. The country experienced a scarcity of gold bars and a sudden increase in 24K ring demand, causing prices to escalate dramatically and widen the disparity with international rates. Consequently, Vietnam’s gold prices soared by 81% in the previous year and 13.5% in the current year.

    Regional Gold Demand

    Despite these circumstances, Thailand and Vietnam combined accounted for two-thirds of Southeast Asia’s gold demand. The third highest demand was from Indonesia, which saw a 29% surge in sales to 31.6 tonnes, marking an unprecedented volume in 12 years.

    Malaysia claimed the fourth position, with a demand increase of 37% to 10.3 tonnes, likewise a 12-year record. Singapore, ranking fifth, marked the most significant growth in the region at 48%, with a record volume of 9.6 tonnes sold.

    Globally, the demand for gold bars and coins reached 1,374 tonnes or $154 billion. China and India consistently remained the two primary gold markets. There was a 28% rise in demand for gold bars and coins in China in 2025 compared to 2024, while India registered a 17% increase during the same period. Together, these two nations represented more than half of the total global demand for bars and coins.

    Questions & Answers

    Which country led Southeast Asia in gold demand in 2025?
    Thailand led Southeast Asia in gold demand in 2025, with purchases totaling 51.4 tonnes.

    What factors contributed to the decline in Vietnam’s gold trading?
    A shortage in the supply of gold bars and an increase in demand for 24K rings were key factors that contributed to the decline in Vietnam’s gold trading.

    Which countries were the two largest global markets for gold in 2025?
    China and India were the two largest global markets for gold in 2025, accounting for more than half of the total global demand for bars and coins.

  • Experiential Retail: The Resilient Future Of Physical Stores Amidst E-commerce Surge

    Experiential Retail: The Resilient Future Of Physical Stores Amidst E-commerce Surge

    Despite the rise of e-commerce, physical retail continues to retain a strong appeal among consumers. According to Savills latest survey of its global expert network on occupier outlooks, physical retail is proving resilient with responses leaning 65% towards anticipating rental growth, 26% forecasting stable rents, and 9% anticipating declines; a clear shift from previous years. In 2024, only half of the experts polled projected rising rents, and one in five expected rental decreases.

    Sarah Brooks, Associate Director, Savills World Research, stated that across Asia Pacific, India, Malaysia and Viet Nam are expected to see robust retail rent rises and improved take-up. These markets benefit from rapidly increasing consumer affluence, growing tourism and an influx of international brands. In addition, the supply of high-quality retail space has not kept pace with demand, pushing vacancy rates down and driving competition.

    Experiential retail as a key growth driver

    According to Matthew Powell, Director of Savills Ha Noi, Viet Nam has a distinctive traditional market culture, where grocery stores and physical retail spaces are essential in daily life. Retail spaces are not just transactional; they also provide connection and community building. As such, retail stores will continue to maintain a significant presence in the market.

    In this context, experiential retail has become a key strategy for shopping centres seeking to remain competitive. By shifting the focus from purchasing to experience-led environments that are engaging, such as interactive stores, pop-ups, workshops, and curated F&B concepts, it creates compelling reasons for visitors to stay longer, return more often, and ultimately drive footfall beyond products alone.

    The importance of this shift has increased as online channels continue to change consumer behaviour. Physical retail can no longer rely solely on product offerings, especially in Viet Nam, as Gen Z and Millennials account for 60–70% of urban mall traffic and care more about discovery, interaction and social engagement.
    According to research conducted by Censuswide, 62% of Gen Z consumers and 68% of Millennials believe that luxury is defined not only by the product but also by the experience. This shift in consumer expectations is reshaping how shopping centres operate and select tenants, with operators moving beyond occupancy-led strategies to curate tenant mixes that enhance the overall customer experience.

    Tenant selection is therefore no longer based only on brand names or rental levels, but also on a brand’s ability to encourage interaction, create immersive experiences, and match lifestyle expectations.

    Looking ahead, the future of physical retail is experiential. In markets such as Viet Nam, where consumption, tourism, and lifestyle spending continue to grow, shopping centres that embrace experiential retail will not only remain relevant but strengthen their role as community and commercial hubs, supporting long-term value for occupiers and investors alike.

  • Vietjet Announces One-day-only 30% Discount On Deluxe Fares For 2026 Travel

    Vietjet Announces One-day-only 30% Discount On Deluxe Fares For 2026 Travel

    Vietjet is welcoming the New Year with a one-day-only 30% discount on Deluxe fares across all domestic and international routes on 15 January 2026, giving travellers in Singapore the perfect opportunity to plan their 2026 Vietnam adventures—whether it’s a beach escape to Phu Quoc or Da Nang, or a city break in Hanoi, Ho Chi Minh City, and more at affordable prices.

    From 01:00 on 15 January to 00:00 on 16 January (GMT+8), travellers booking Deluxe tickets via www.vietjetair.com or the “Vietjet Air” mobile app can enjoy 30% off base fares (excluding taxes and fees) by entering the promo code DELUXE2026. The offer applies to flights operated from 1 February to 31 December 2026 (Travel periods may vary by route and blackout dates apply), giving travellers plenty of time to plan ahead for holidays, long weekends, and year-end trips.

    Designed for added comfort and flexibility, Vietjet’s Deluxe fare includes 20kg of checked baggage, free seat selection, free itinerary changes, and other value-added benefits (terms and conditions apply).

    Vietnam continues to be a favourite year-round destination for global travellers, offering a vibrant mix of culture, cuisine and landscapes. From Hanoi’s vibrant streets and ancient cultural heritage to Ho Chi Minh City’s electric energy, to the misty mountain splendours of Ha Giang, Sa Pa, and the pristine beaches of Da Nang, Phu Quoc, and Nha Trang, the country weaves an irresistible tapestry of world-class cuisine, rich traditions, stunning nature, and genuine hospitality.

    Onboard, passengers can enjoy fresh, hot Vietnamese favourites such as Pho, Banh Mi, and Vietnamese iced milk coffee, alongside a selection of international options, served by Vietjet’s professional and attentive cabin crew on a new, modern fleet.

  • KK Super Mart Eyes $750M IPO Boost: A New Milestone in Malaysia’s Thriving Equity Markets

    KK Super Mart Eyes $750M IPO Boost: A New Milestone in Malaysia’s Thriving Equity Markets

    KK Super Mart, a prominent convenience-store chain in Malaysia, is purportedly preparing for an initial public offering (IPO) that could potentially reach a staggering US$750 million in the latter half of this year.

    Company Ownership and Valuation

    The anticipated IPO is estimated to encompass over 25 percent of the company’s total valuation. A significant 95 percent stake in the business is held by the Chairman, KK Chai. The remaining 5 percent is owned by his spouse and fellow director, Loh Siew Mui. This proposed IPO is predicted to play a significant role in shaping the company’s financial future and market standing.

    KK Super Mart’s Presence and Operations

    Known to many as KK Mart, the company operates an impressive network of more than 900 stores across Malaysia, India, and Nepal. Their broad geographical presence has established them as a significant player in the retail sector in these regions.

    Malaysia’s Equity Market Resurgence

    This revelation emerges amidst a resurgence in Malaysia’s equity markets. The Kuala Lumpur Composite Index has reached its highest trading levels since 2018. Moreover, the country listed a record 60 companies in the previous year, marking the highest number in over two decades.

    Market Position and Competition

    As Malaysia’s second-largest minimarket chain, KK Super Mart holds a substantial presence in the retail industry. A successful listing could place it in direct competition with other publicly traded counterparts like 99 Speedmart, boasting over 3000 stores, and Eco-Shop Marketing with upwards of 400 outlets.

    Questions & Answers

    What is the projected value of KK Super Mart’s IPO?
    The company’s IPO is rumored to be worth up to US$750 million.

    Who holds the majority stake in KK Super Mart?
    KK Chai, the Chairman of the company, holds a commanding 95 percent stake.

    Where does KK Super Mart operate?
    KK Super Mart has a network of over 900 stores spread across Malaysia, India, and Nepal.

  • Ikea Japan Bids Farewell to Harajuku and Shinjuku Outlets: A New Chapter in Urban Retail Strategy

    Ikea Japan Bids Farewell to Harajuku and Shinjuku Outlets: A New Chapter in Urban Retail Strategy

    IKEA Japan is set to shut down its Harajuku and Shinjuku city-format stores later this month. This brings an end to the retailer’s brief yet notable venture in two of Tokyo’s bustling shopping districts.

    Details of the Store Closures

    The renowned Swedish home furnishings group has confirmed that operations at both locations will cease on February 8, with doors shutting at 6 pm. This decision is part of a larger examination of IKEA Japan’s urban store network and its multichannel strategy.

    The Harajuku store was inaugurated in 2020, followed by the Shinjuku store in 2021. IKEA’s objective was to engage with younger, urban consumers by introducing smaller-format stores.

    IKEA’s Future Plans

    Despite the closures, IKEA has expressed plans to further solidify its presence in central Tokyo. The IKEA Shibuya will serve as the main city store, supplemented by larger suburban stores and its digital platform.

    In addition to these changes, IKEA also declared last month that it plans to close seven stores in China as of February 2. The list includes one suburban Shanghai location, another in Guangzhou, and multiple others in the second-tier Chinese cities of Nantong, Xuzhou, and Harbin.

    Questions & Answers

    When are the IKEA stores in Harajuku and Shinjuku closing?
    The stores are scheduled to close on February 8, with operations ending at 6 pm.

    What is the reason behind IKEA’s decision to close these stores?
    The decision to close the Harajuku and Shinjuku stores is part of a comprehensive review of IKEA Japan’s urban store network and omnichannel strategy.

    What are IKEA’s plans for its presence in Tokyo following these closures?
    IKEA plans to enhance its presence in central Tokyo, with the IKEA Shibuya serving as the main city store. This will be supplemented by larger suburban stores and the company’s online platform.