Author: Mei Ling Tan

  • Sanction for SMS Cartel

    Sanction for SMS Cartel

    The verdict delivered by the Supreme Court (MA) that punishes six cellular phone operators is a new hope for consumer protection efforts.

    For years, the Business Competition Supervisory Commission (KPPU) has been trying to bring shady businessmen to justice but it was always to no avail.

    The win is not only for KPPU, but also for consumers.

    The appeal panel of the Supreme Court on Monday last week imposed a fine of Rp77 billion to six cellular operators after it is proven that they were involved in the short message services (SMS) tariff cartel in the period of 2004 – 2007.

    The verdict also strengthened the ruling made by the KPPU in 2008, that was annulled by the Central Jakarta District Court.

    The sanction is actually very light.

    The Supreme Court should have imposed a more severe sanction, considering financial losses suffered by consumers are quite big.

    Based on the calculation done by the KPPU, financial losses suffered by consumers due to the SMS cartel reached Rp2.87 trillion.

    In addition, the fine is nothing compared with the profits gained by those cellular operators.

    The suspicion of conspiracy to determine the SMS tariff was apparent when the KPPU began investigation of this case.

    The indication of the violation of Law Number of 5 on 1999 on the ban of Monopoly Practices and Unhealthy Business Competition is seen from the SMS tariff that did not move from the figure of Rp250-350 since 2001.

    In fact, according to the calculation of the Regulation Board of PT Telekomunikasi Indonesia, tariff of sending text messages (SMS) should have been lower.

    Besides, since 1 January 2007, the calculation of the tariff is based on production costs.

    If we follow the pattern, there should be no reason to set the tariff high.

    From the calculation of the Regulation Board, production costs of sending a single SMS should be only Rp76 at most.The money is divided for the sending operator and the recipient operator.

    The evidence that the cartel did exist was getting stronger when the KPPU found a written agreement among them.

    This conspiracy must be stopped.

    Over the years, users of cellular phones had to pay higher tariffs of sending text messages, even higher compared with the tariffs in developed countries.

    For the record, users of cellular phones are not only bosses in skyscrapers, but also construction workers and meatball vendors.

    Consumer protection is indeed a rare item in this country.

    It is often much talked about and even regulated by laws but the practice is non-existent.

    Our consumers are virtually without power.

    The verdict delivered by the Supreme Court can serve as an ammunition for consumers to retrieve their rights stolen by cellular operators.

    The verdict can also be used as evidence to file a class action at the district court.

    The class action can also give deterrent effects for those shady businessmen.

    As an institution mandated to conduct supervision, the KPPU should be more active in unveiling nasty practices in the business world.

    If ‘economic diseases’ such as monopoly, cartels, and unhealthy business continue to get rampant, the economy will not be efficient and will be difficult to compete with other countries.

    Eventually, not only consumers in certain business sectors who will suffer, but the whole nation will also bear the brunt.

  • Toyota starts production of new engine at its Indonesia plant

    Toyota starts production of new engine at its Indonesia plant

    Toyota Motor Manufacturing Indonesia has commenced production of engines at Karawang plant in West Java.

    Karawang plant has been built at a cost 2.3 trillion Indonesian Rupiah ($172m).

    The plant is expected to produce at least 216,000 engines per year by employing about 400 employees.

    The plant will produce 1.3 and 1.5 liter Toyota NR engines, which the company claims to be fuel efficient.

    According to the company, some of these engines are for export.

    Toyota already has four more plants in Indonesia, with two plants in Sunter and two more plants in Karawang. This is the third plant in Karawang.

    Speaking at the plant’s opening ceremony, Toyota’s senior managing officer Koei Saga said: “Toyota sees TMMIN as one of our core hubs for the production and supply of both vehicles and engines.”

    “Through our operations here, we hope to maintain and strengthen our position as part of the local community here in Indonesia.”

    The Japanese car manufacturer said that it wants to achieve a sustainable growth which is a significant shift from its previous strategy of high-volume production.

    It says that it wants to build plants which are safer and more environmentally friendly where innovative production techniques could be introduced.

    At this plant, Toyota is introducing two major production technologies including on-site melting, which it is deploying for the first time outside Japan.

    The company is introducing a smaller furnace which reduces the risks associated with transporting the molten alloy and improves safety.

    By using smaller furnaces, Toyota has also been able to keep the cost at minimum.

    Toyota is also introducing inorganic sand cores which will be placed inside casting molds to create cavities for final cast components.

    Earlier organic materials were being used which produce tar particles and strong odors. To remove these impurities, large dust collectors and deodorizers are required.

    By introducing inorganic materials, Toyota hopes to reduce the use of these dust collectors and deodorizers.

  • Indonesia to reopen banking transactions with Iran

    Indonesia to reopen banking transactions with Iran

    Indonesia said it is open to resume banking transactions with Iran following the lifting of economic sanctions against Iran.

    “Banking relations, an obstacle we are facing, will soon be resumed,” President Joko Widodo said after receiving Irans Foreign Minister Mohammad Javad Zarif on the sidelines of the 5th Organization of Islamic Cooperation Extraordinary Summit on Palestine and Al Quds here on Monday.

    The President said economic and investment cooperation between the two countries had been hindered because banking transactions were closed due to the imposition of economic sanctions against Iran.

    He said Indonesian banking authorities had agreed to follow up on the cooperation plan.

    “The chairman of the Financial Service Authority (OJK) said just now that the banking transactions would soon be resumed to develop and strengthen economic relations between the two countries,” he said.

    Bank Indonesia (the Central Bank) and OJK would discuss the mechanism for cooperation with Iranian banking officials.

    Due to the imposition of economic sanctions several years ago, Iranian banks were unable to conduct transactions with overseas banks.

    Since Irans nuclear program came to be known in 2002, the United Nations, the European Union, the US and several other countries had imposed economic sanctions on Iran.

    After these sanctions were revoked, the flow of trade to and from Iran is expected to become easier.

  • Indonesia cuts exports of natural rubber to prop up market

    Indonesia cuts exports of natural rubber to prop up market

    Indonesian rubber exporters agreed to cut their exports of that commodity in line with the Agreed Export Tonnage Scheme (AETS) starting March until August this year.

    “AETS scheme agreed upon by the three member countries of the International Tripartite Rubber Council (ITRC) is aimed at propping up the natural rubber market by cutting supply of that commodity to the world market,” Foreign Trade Director General Karyanto Suprih said in a statement here on Monday.

    The government has asked the business players to comply with the scheme, Karyanto pointed out.

    The commitment was declared at a Focus Group Discussion (FGD) with theme “Readiness of Indonesian Rubber Exporters to implement the AETS scheme in 2016 in line with the agreement reached on February 4, 2016 between the governments of Indonesia, Thailand, and Malaysia to cut supply of natural rubber to the world market.

    The export cut would be effective from March 1 to August 31 this year.

    Under the AETS scheme Thailand, the worlds largest producer is to reduce its exports of natural rubber by 324,005 tons, Indonesia, the second largest producer by 238,736 tons, and Malaysia, the third largest by 52,259 tons.

    Altogether ITRC member countries agreed to reduce exports of natural rubber by 615,000 tons during the March-August period.

    Indonesia, while cutting exports hopes to increase domestic consumption of natural rubber.

  • Indonesian fishery products showcased at Boston expo

    Indonesian fishery products showcased at Boston expo

    Maritime Affairs and Fishery Minister Susi Pudjiastuti hoped that the visitors and prospective buyers of fishery products at the seafood exhibition in Boston, the United States, would recognize the progressive market and potential of Indonesia.

    “With our sincere efforts to combat illegal, unreported, and unregulated (IUU) fishing, the people will witness a rapid growth in our fishery products,” the minister noted on the sidelines of the seafood fair held in Boston on Sunday local time.

    The minister was also optimistic of receiving valuable feedback from both the exhibitors and visitors to boost the exports of its maritime products and to garner global recognition.

    “I also hope that the Indonesian fishery businessmen would engage in fishing in a responsible manner,” Susi said, adding that the Indonesian fishery community is not only selling the products but also engaging in rightful fishing practices and not violating IUU.

    The minister also urged the Indonesian businessmen to continue developing the fishing industry in ways that are environment-friendly.

    “I see a great opportunity for the exports of Indonesian marine products, although there are still obstacles to be faced, and certainly, we can solve such problems,” she emphasized.

    Susi also gave assurance to the Indonesian maritime businessmen that curbing illegal fishing would open up a larger market, and thus, they must follow the international regulation on fishing.

    “The Indonesian fishery businessmen have been urged to follow responsible and sustainable fishing practices,” Susi remarked.

    As many as 17 fishery companies, including PT. Central Proteina Prima, Tbk, Sustainable Fisheries, Sekar Bumi, PT. Wahyu Pradana Binulia, PT Permata Marindo Jaya, and Kudatama Mas had showcased their products at the Indonesian pavilion during the seafood exhibition.

  • “Wonderful Indonesia” promoted on sidelines of OIC Summit

    “Wonderful Indonesia” promoted on sidelines of OIC Summit

    Indonesias Tourism Ministry promoted “Wonderful Indonesia” brand on the sidelines of the Fifth Extraordinary Summit of the Organization of Islamic Cooperation (OIC) held at the Jakarta Convention Center on March 6-7.

    The ministry extended support for conducting the summit, the ministrys spokesman Billy Iqbal Alamsyah said here on Monday.
    “We provided support in several forms, including by providing souvenirs, etc.,” he said.
    The summit was also a strategic forum to promote “Wonderful Indonesia” brand as a total of 605 delegates from 57 countries and two international organizations were present in the meeting, he said.

    While the OIC leaders held a closed-door meeting, the ministry showed a video on Indonesias top tourist destinations at the media center set up to facilitate some 500 national and foreign journalists.

    Heritage and Wonderful Indonesia stands presenting the Indonesian Beauty Pageant were set up in front of the media center.
    Widayanti Bandia, head of the tourism business partnership department of the Tourism Ministry, said the ministry, in cooperation with Mustika Ratu, offered free spa treatment to delegates.

    “The spa that we offer here is halal and in accordance with Syariah (Islamic laws),” she said.

  • China leads digital payment adoption globally: Report

    China leads digital payment adoption globally: Report

    China has the highest adoption rate in the world for technology-enabled payment systems, the media reported on Thursday.

    In a survey of 13,000 respondents in 26 countries, 86% of Chinese respondents said they paid for online purchases during the past six months via digital payment systems compared with a global average of just 43%, the China Daily reported.

    The survey report by the market research firm Nielsen was issued on Wednesday

    About 98% of the respondents in China, the world’s largest e-commerce market, said they had made purchases online.

    At 71%, food-related businesses topped the list of purchases made via smartphones while event ticket purchases stood at 51%.

    The rising use of digital payments has attracted numerous players to the Chinese market.

    Apple launched its contactless payment system Apple Pay in the Chinese mainland last month. It allows users of the iPhone 6 or more advanced versions, certain iPads and Apple Watches to pay by their devices in bricks-and-mortar stores.

    The new service immediately became a hit.

    Samsung Electronics Co Ltd is expected to bring its own mobile payment service to China in mid-March.

    China’s internet giants Alibaba Group Holding Ltd and Tencent Holdings Ltd have already taken about 90% of the mobile payment market, but industry observers said the competition is just about to start.

  • Bloom time for kids’ fashion

    Bloom time for kids’ fashion

    Mrs Madelaine Wong buys new clothes for her three children every fortnight.

    The 37-year-old, a regional director of sales, shops for them during lunch time or after work.

    While Mark, six, Lauren, four, and Jude, one, are at a stage of their lives where they outgrow their clothes quickly, Mrs Wong admits that she also buys them new clothes because she feels guilty about not spending enough time with them. She thinks that shopping for them is a way for her to show affection.

    She spends about $100 on each shopping trip and is a regular customer at mass market-label stores such as Cotton On and H&M.

    “I get suckered into shopping at Cotton On’s online store when the brand is having a 20 per cent discount storewide. I go online and think to myself, ‘Okay, I think they need some more pyjamas’, or I will see a pretty dress and add it to the shopping cart.”


    Lauren Wong may be only four, but her wardrobe is bursting at the seams, thanks to her mother buying her new clothes every fortnight. PHOTO: DIOS VINCOY JR FOR THE STRAITS TIMES

    While parents and grandparents may have grown up with a culture of saving as much as possible… they may now feel that they could be a bit freer spending on their children and grandchildren.

    DR SESHAN RAMASWAMI, associate professor of marketing education at Singapore Management University

    Thanks to indulgent parents like her, the children’s clothing market has become the one bright spot in the weak retail sector.

    The range of children’s clothes has expanded in recent years, with the arrival of new brands and the expansion of existing ones.

    Australian label Seed Heritage, which carries clothes for women and children (from babies to teenagers), debuted with a splash in Singapore last year by opening three stores in Parkway Parade, VivoCity and Wisma Atria.

    The label’s general manager, Ms Denise Haughey, says that the 16-year-old brand had received regular inquiries from mothers living here before it opened in Singapore. She declines to give sales figures, but says: “Singaporean parents really enjoy dressing up their little ones.”

    Seed Heritage clothes feature plenty of whimsical prints and stylish pastel colours and are priced between $7.95 for three pairs of boy socks and $59.95 for a girl’s embroidered dress.

    Israeli high-street label Fox, which carries clothing for women, men and children, has enjoyed an “overwhelming” response to its children’s and baby collection.

    A spokesman for Wing Tai, which distributes the brand here, says the good response can be seen from the large number of members who sign up to collect points for discounts. The brand has accumulated 120,000 members since opening here in 2004.

    The spokesman adds: “We’ve noticed parents are becoming more trend-conscious when it comes to dressing up their children and this has helped spur the childrenswear industry.”

    Popular Swedish high-street fashion label H&M revamped its flagship store at Orchard Building in 2014 to devote the fourth floor to its children’s clothing department.

    The department previously shared space with its men’s fashion.

    H&M’s clothes for children, aged from newborn to 14, include T-shirts, jeans and cotton dresses.

    Like in the adult range, the children’s clothes are priced competitively, ranging from $19.90 for a white lace top for girls to $59.90 for a cotton blazer for boys.

    Ms Abby Wee, public relations manager for H&M Singapore, says the brand has also expanded its childrenswear range to include sportswear, swimwear and dancewear because of strong sales in childrenswear.

    Japanese casual wear label Uniqlo carries children’s clothes in 20 of its 24 stores in Singapore.

    Another popular Japanese label, Muji, sells its children’s collection at three of its nine stores here.

    Ms Jasmine Sng, general manager for Muji (Singapore), says the label had received many requests to bring in childrenswear. Muji shirts and dresses for children range from $12.90 to $59.

    Ms Sng says the sales of children’s and babies’ clothes have grown from 7 per cent of total garment sales in 2014 to about 10 per cent.

    The expansion in children’s labels is also mirrored in the luxury end of the market.

    The Shoppes at Marina Bay Sands expanded its children’s section late last year.

    Italian label Dolce & Gabbana Junior opened a 1,400 sq ft space in October. The outlet is the brand’s first junior store in the region and its collection carries clothes for children aged newborn to eight years old.

    Designer multi-brand retailer Club 21 opened standalone Armani Junior and French label Bonpoint stores at Marina Bay Sands in December.

    Other children’s labels at The Shoppes include Baby Dior, which opened a 900 sq ft store in 2014 and Ralph Lauren Children, which opened its largest standalone store for childrenswear in South-east Asia in the same year. The flagship store for the American label spans 1,985 sq ft.

    The designer label clothes for children can cost $550 for a boy’s shirt and a couple of thousands of dollars for a party dress.

    Paragon shopping mall also has a floor populated with childrenswear stores, including French brand Petit Bateau, international brand Nicholas & Bears, British brand Burberry Children, Filipino label Gingersnaps and multi-label store Kids 21.

    Retail experts interviewed say growing affluence and smaller families have led to the strong growth in the childrenswear market.

    Mr Samuel Tan, course manager (diploma in retail management) at Temasek Polytechnic School of Business, says: “With fewer children a household, parents or even relatives are willing to spend more on the kids.

    “With generally higher disposable incomes and more affluent dual-income families, design, look and quality of clothes are prioritised over price.”

    He adds that parents who are loyal customers of a brand are also more likely to shop for their children at the same store.

    “With the growing popularity of brands such as H&M, Uniqlo and Cotton On, the line extension is a logical move.”

    Dr Seshan Ramaswami, associate professor of marketing education at Singapore Management University, says that retailers may be targeting the children’s fashion market to fend off online competition.

    He adds that today’s parents have higher incomes compared with those of previous generations and are more willing to spend on their children.

    “While parents and grandparents may have grown up with a culture of saving as much as possible and have grown used to spending less on themselves, they may now feel that they could be a bit freer spending on their children and grandchildren,” he says.

    Manager Jonathan Heng, 38, admits that he shops more for his two sons than for himself.

    “It is more because of necessity. They grow so fast and outgrow their clothes and shoes quickly,” says Mr Heng of Caleb, four, and Zachary, three months old.

    “My wife and I probably shop for them every other month. As parents, our lives are about our kids now anyway,” he adds.

    Ms Sharon Yeoh, a senior consultant at the Civil Service College’s Institute of Leadership and Organisation Development who has two daughters aged six and three, says she also shops more for her children than for herself. “It is more fun shopping for them. The clothes are so cute and pretty.”

  • Alibaba plans stake in China business magazine

    Alibaba plans stake in China business magazine

    The publisher of one of China’s most respected business magazines, Caixin, said today it was seeking new investors following reports e-commerce giant Alibaba plans to take a stake in the company as it looks to expand its media empire.

    Alibaba founder Jack Ma is seeking to diversify beyond the core business of providing online retail platforms and in December bought Hong Kong’s premier English-language newspaper, a move that raised concerns about media independence.

    Caixin Media provides financial and business news through its flagship magazine and several other platforms under the editorial leadership of Hu Shuli, who has received international attention for her brand of investigative journalism within the boundaries of the Communist-ruled state.

    Bloomberg News said today that Alibaba’s financial services unit Ant was in talks to invest in Caixin Media, but gave no size or price for the stake.

    China’s TMTpost, a business technology information provider, reported that the deal had already been signed.

    Caixin Media said in a statement it was about to bring in “several high-quality institutional investors”, without identifying them.

    “The new investors, like the original shareholders, respect Caixin Media’s principal of editorial independence which is not influenced by the business interests of shareholders,” it said.

    A spokesman for Alibaba declined to comment.

    The December purchase of Hong Kong’s South China Morning Post for $266 million has sparked fears the newspaper will lose its independent voice, in what analysts see as part of a gradual erosion of press freedoms after the semi-autonomous city was returned to Chinese rule in 1997.

    Others have compared Alibaba’s media push under Ma to that of Amazon founder Jeff Bezos, who bought the respected Washington Post newspaper two years ago. Ma’s net worth is now around $27.3 billion, according to Bloomberg Billionaires.

    Caixin’s biggest shareholder is China Media Capital, a Shanghai-based media and entertainment investment firm, which in December bought a $400 million stake in Premier League football giants Manchester City.

  • Lifestyle’s 2015 results have no impact on its ratings

    Lifestyle’s 2015 results have no impact on its ratings

    Moody’s Investors Services says that Lifestyle International Holdings Limited’s 2015 results have no impact on its Baa3 issuer rating.

    The rating outlook remains stable.

    “Despite the weak retail markets in Hong Kong and China, Lifestyle maintained stable revenue and operating profits in 2015. Combined with its flat debt leverage compared to a year ago, this resulted in a credit profile appropriate for its Baa3 ratings,” says Lina Choi, a Moody’s Vice President and Senior Credit Officer.

    “While the negative sales growth trend in the first two months of 2016 point to increased operating challenges, we expect Lifestyle will maintain credit metrics consistent with its Baa3 ratings in the next 12-18 months,” adds Choi, who is also the Lead Analyst for Lifestyle.

    Lifestyle recorded 1.6% year-on-year gross sales proceeds growth to HKD13.8 billion in 2015 from HKD13.6 billion in 2014. Driven by 2.3% revenue growth at SOGO Causeway Bay and SOGO Tsim Sha Tsui, Hong Kong and a strong performance in Shanghai Jiuguang, the group’s total revenue grew by 3.4% to HKD6.2 billion from 2014 levels.

    Gross sales proceeds declined by low-teen percentage points in the first two months of 2016 from the same period last year, pointing to increasing operating challenges. Lifestyle plans to lengthen promotion periods over the course of the year to avoid repeating the magnitude of revenue declines seen in January-February 2016.

    Meanwhile, Lifestyle’s adjusted EBITDA was around HKD3.1 billion in 2015, flat when compared with 2014 levels. Moody’s estimates the company’s profitability, as measured by adjusted EBITDA/gross sales proceeds, was 22%-23% in 2015, also largely stable from the above 20% reported since 2010.

    Moody’s expects the company’s adjusted EBITDA/gross sales proceeds ratio will remain above 20%, supported by the company’s established brand name and track record of effective cost control in down cycles.

    Although Lifestyle’s adjusted debt increased by around HKD2 billion to HKD14.3 billion at end-2015, this level remains within Moody’s expectation. Accordingly, 2015 adjusted debt/EBITDA for Lifestyle increased to around 4.8x in 2015, a level still appropriate for its Baa3 ratings.

    Moody’s expects the company’s leverage level to stay within 4.5x-5.0x in the next 12-18 months. This is based on the expectation that the company will pay down a HKD3.2 billion loan by mid-2017.

    Lifestyle’s liquidity remains solid. The company held HKD8.6 billion in cash on hand at end-2015, which is more than sufficient to cover its HKD3.2 billion debt due in the next 12 months.

    The principal methodology used in this rating was Retail Industry published in October 2015. Please see the Ratings Methodologies page on www.moodys.com for a copy of these methodologies.

    Listed on the Hong Kong Stock Exchange in 2004, Lifestyle International Holdings Limited is a Hong Kong-based retail operator that focuses on mid- to upper-end department stores, through its two retailer brand names, SOGO and Jiuguang. The company operated two SOGO stores in Hong Kong and three Jiuguang stores in China at end-2015.

     

  • Hong Kong January retail sales fall for 11th straight month

    Hong Kong January retail sales fall for 11th straight month

    Hong Kong retail sales, which suffered their worst decline in 13 years last year, saw weak sentiment extending into January on slumping tourist arrivals, weak local consumption and a strong local currency.

    Retail sales in January slid 6.5 per cent from a year earlier to HK$43.6 billion (US$5.61 billion) in value terms, compared with an 8.5 per cent decline in December. In volume terms, January sales decreased 5.2 per cent.

    “The near-term outlook for retail sales will remain constrained by the sluggishness in inbound tourism,” the government said in a statement. “External uncertainties, including a dimmer global economic outlook and US interest rate normalisation, may add further headwinds.”

    The value of retail sales fell for a second year in 2015 – down 3.7 per cent – the biggest decline since 2002 when they dropped 4.1 per cent.

    Hong Kong is confronting mounting economic challenges as the prospect of US interest rate rises drives fears of capital outflows that could put pressure on the financial hub at a time when China’s economy is growing at its slowest pace in 25 years.

    Tensions that have rocked the city, including protests over the Lunar New Year that was sparked off by street vendors, have added to the strains on the retail and tourism industries already suffering from a drop in mainland tourists.

    EXPENSIVE DESTINATION

    The strong Hong Kong dollar, which is pegged to the US dollar, has made the city an expensive destination and China’s cash-rich tourists are heading for more exotic destinations.

    Hong Kong tourist arrivals, which fell 2.5 per cent in 2015 in the first decline since 2003, dropped 6.8 per cent from a year ago to 5.23 million in January. Mainland visitors, which accounted for 77 per cent of the total, slumped 10 per cent to 4.04 million.

    Hong Kong’s comparatively high rents also hurt retailers as fewer mainland tourists come to shop, forcing operators to close and scale back expansion.

    January sales of jewellery, watches, clocks and valuable gifts in value terms fell 16.3 per cent, a 17th consecutive month of decline.

    Department store sales slid 3.6 per cent on year, against a 12.3 per cent drop the previous month. Wearing apparel fell 4.9 per cent while medicines and cosmetics decreased 3.6 per cent.

    Hong Kong’s top jeweler Chow Tai Fook Jewellery Group and cosmetics chain operator Sa Sa International Holdings saw sales declines at least 20 per cent during the key Lunar New Year shopping season in February.

    Department store operator Lifestyle International also saw a double-digit decline in sales during the holiday.

    Last week, Hong Kong rolled out a multi-billion dollar package of sweeteners to bolster its economy as a slowdown in China and rising political tensions deepen its economic woes.

     

  • Central denies hypermarket ambition

    Central denies hypermarket ambition

    Central Group chief executive Tos Chirathivat says the group has set aside 39 billion baht for investments at home and abroad this year. PHRAKRIT JUNTAWONG

    Central Group yesterday insisted it is not seeking to establish its own hypermarket chain to counter TCC Group’s entry into the big retail segment with the recent acquisition of a major stake in SET-listed Big C Supercenter Plc.

    Instead, it is considering buying Big C store operations in Vietnam from Casino Group, a leading French retailer.

    Tos Chirathivat, the group’s chief executive, said Central did not have any plan to sell its 25% stake in Big C Supercenter in Thailand after TCC Group’s Berli Jucker Plc successfully bought a 58.56% stake in Big C.

    Berli Jucker will make a tender offer for the remaining shares in Big C soon.

    “The hypermarket business has entered the mature stage and its growth may not be as high as in the past 20 years, but we won’t sell our Big C shares,” Mr Tos said.

    Central will not create a new hypermarket store brand because it already has Tops Superstore, which is similar to Big C.

    Mr Tos said he would decide on March 10 whether Central would enter bidding for Big C assets worth 20 billion baht in Vietnam.

    “We have not made our decision yet because there are several factors to be considered carefully, including the complicated process of mergers and acquisitions over there,” he said.

    A market analyst said it was possible Central would join the bidding because Vietnam is one of the group’s strategic investment countries in the Asean region.

    Central’s retail business in Vietnam has more than 6,000 staff and generated revenue of US$600 million last year. If Central wins the bid for Big C assets, its business value will double to 40 billion baht overnight.

    Mr Tos said the group would put more focus on opening new branches and renovating its Thai stores while expanding some new stores in Cambodia, Laos, Myanmar and Vietnam.

    “We will invest cautiously because we are concerned about the impact on the world economic situation from the Chinese slowdown, falling oil prices and the volatility of foreign exchange,” he said.

    The group plans to spend about 39 billion baht this year, 30% more than last year, to open new shopping centres, department stores and other outlets nationwide and renovate some stores.

    It also plans to open five new hotels and some convention centres in destinations including Pattaya, Chiang Mai and Koh Samui.

    It has signed management contracts with 29 new hotels with 6,716 hotel rooms.

    Centara Muscat Hotel in Oman, Centara Grand West Bay Hotel Doha in Qatar and Centara Grand Lykia World Resort & Spa in Turkey will be opened in the third quarter.

    The group also plans to invest in two more four-star hotels in the Maldives and a four-star hotel in Dubai.

    Central Group has 70 hotels with 14,583 rooms in 11 countries.

    The group will allocate 10.4 billion baht to renovate its department stores in Europe from 2016-20. About 3.6 billion will be used for La Rinascente in Italy, 2.4 billion for Illum in Denmark and 4.4 billion for three stores under the KaDeWe Group in Germany.

    Last year, Central’s revenue totalled 283 billion baht, up 13.5% from 2014. The group projects to increase its revenue by 18.9% to 337 billion baht this year. About 76% of sales will come from Thailand.

  • Changi retail +8% to $1.56bn is new record in 2015

    Changi retail +8% to $1.56bn is new record in 2015

    Singapore Changi Airport has formally reported that it achieved an 8% record increase in retail and food and beverage sales worth S$2.2bn ($1.56bn) in 2015, compared with the previous trading period in calendar year 2014.

    The Changi Airport Group includes 350 retail shops and 160 food & beverage outlets within its ‘retail’ definition and it says that last year’s sales performance benefited from several innovative retail concepts.

    These included the introduction of duplex stores for duty free liquor and tobacco (DFS Group) and beauty (Shilla), a varied retail mix and successful retail campaigns – including the hugely popular ’Be a Changi Millionaire’.

    New Shilla Duplex Sept 2015 opening

    The relatively new Shilla Duty Free duplex store in Changi Airport Terminal 3 which opened in September 2015.

    CAG says that its top customers by nationality were from China, Singapore, Indonesia, India and Australia, while its shoppers’ favourite product purchases (in order) were led by Liquor & Tobacco; Cosmetics & Perfumes; Luxury Goods; Electronics & Gadgets; and Chocolate/Candy/delicatessen.

    Interestingly, Changi Airport management added that the top three product categories bought on iSHOPCHANGI.COM were Cosmetics & Perfume, Electronics and Wine & Spirits, while the top three customers using this service were from China, Singapore and Malaysia.

    HUGELY POPULAR EVENT…

    Meanwhile, the ‘Be a Changi Millionaire’ campaign has literally crowned five winners since the competition draw began back in 2010, with another 333,828 instant winners drawn from an incredible 1.9m entries.

    Changi also claims that all of these sales and other achievements placed the airport amongst the top three in the world for concession sales.

    Singapore Changi Airport capped a resilient performance in 2015 with new benchmarks for passenger traffic and aircraft movements, handling a record 55.4m passengers and 346,330 landings and take-offs during the year. This represented a rise of 2.5% and 1.4% respectively.

    Changi Airport infographic retail 2015

  • Central Group sees flat spending in Thailand

    Central Group sees flat spending in Thailand

    As Thai retail conglomerate Central Group suffers a sluggish domestic economy, its owners the Chirathiwat family worry that premium customers are spending overseas rather than at home.

    “The upper class group is still spending money,” Chief Executive Tos Chirathiwat told reporters in Bangkok on Wednesday. “The problem is that they are spending outside of Thailand.”

    In 2015, roughly 7 million Thais travelled abroad, up 9% year on year. Tos said that these outbound travelers spent some 170 billion baht ($4.76 billion).

    “What’s worrying is that the figure is growing at 10% every year, while domestic consumption is expanding at only 2%,” he said. At this rate, the spending leak from Thailand will reach 300 billion baht in five years.

    The number of inbound tourists meanwhile hit a record 29.88 million in 2015, up 20% year on year from a low base in 2014 following political turmoil. But according to Tos spending has not kept pace, rising just 2% last year. He called for Thailand to promote domestic consumption and tourism.

    Central Group is Thailand’s largest retail company with subsidiaries including property development arm Central Pattana. Wearing another hat, Central is itself expanding overseas where operations now account for nearly 20% of group revenue. The company plans to more than double revenue in Europe to 2 billion euros ($2.17 billion) by 2020 — aided by custom from Asian tourists, including China and Thailand.

    Some 10.4 billion baht has been earmarked for renovating five department stores Central has acquired in the region. “We want the stores to be not only a shopping destination but also a tourism destination,” said Tos.

    Central began its shopping spree in Europe in 2011 buying Italy’s La Rinascente chain, which has a 150-year history. Revenue from Europe has been growing an average 40% each year since. This year, it is expected to jump 70% to 51 billion baht as three German department stores acquired in mid-2015, including KaDeWe in Berlin, start contributing.

    Tos said further mergers and acquisitions in Europe are being put off for now. “We have quite a large coverage in Europe now, and there’s a lot of work to do,” he said.

    A more immediate focus is Southeast Asia, particularly neighbors Cambodia, Laos, Myanmar, and Vietnam. In Vietnam, France’s Casino Group is selling off its Big C supermarket chain, and Central already has 25% of Big C in Thailand.

    “We are interested but we have not decided yet whether to join the bidding,” Tos said. “The acquisition will require a substantial amount of money which could be used to acquire something else.”

    TCC Group, the parent company of Thai Beverage, is also reported to be looking at Big C in Vietnam. It recently acquired Casino’s 58.56% stake in Thailand’s Big C for 3.1 billion euros.

    Bidding for Big C in Vietnam is expected to conclude next week. Tos said that if Central acquired the chain, its sales in Vietnam would double from $600 million at present. The company already has two Robins department stores there, and acquired Nguyen Kim, an electronics retail chain, last year.

    Tos said Central has no plans to reenter China after recently exiting. “China was a difficult market,” he said, noting the need for good government connections. “We learnt a lot.”

    Central’s group revenue in 2015 was over 283 billion baht, up 13.5% on 2014. It is targeting growth of 18.9% this year, with international sales contributing the lion’s share of the increase. Revenue from abroad will contribute 24% of the total, up from 18% in 2015.

  • Singapore forecasts 0-3% visitor arrivals in 2016

    Singapore forecasts 0-3% visitor arrivals in 2016


    The Singapore Tourism Board (STB) is forecasting a 0-2% rise in the range of S$22bn to $22.4bn ($15.6bn to $15.9bn) in tourism receipts in 2016 and international visitor arrivals in the range of 15.2m to 15.7m (0 – 3%).

    This follows what the STB describes as the ‘mixed tourism sector performance in 2015 in the face of global headwinds’, as visitor arrivals grew by 0.9% to 15.2m and tourism receipts declined by -6.8% to S$22bn.

    LESS MICE CAUSED MOST OF THE DECLINE

    The STB said that the decline was largely due to a fall in BTMICE (meetings, incentives, conventions and exhibitions) visitor arrivals and spending. This mixed performance came on the back of various headwinds, such as an uncertain global economic outlook and weak currencies in some of Singapore’s top source markets in 2015.

    “As the average BTMICE visitor spends about two times more than the average leisure visitor, the fall in BTMICE visitor arrivals and spending due to companies cutting back on both travel and trip budgets has had a significant impact on our tourism receipts,” he added.STB CEO Lionel Yeo commented: “We are encouraged by the upturn in visitor arrivals from May onwards that led to a positive growth for the whole of 2015. Of particular note is the 2% growth in leisure visitor arrivals in 2015, which helped offset the decline in BTMICE visitor arrivals. This shows that Singapore remains attractive as a leisure destination.

    Singapore Tourism 2015-2016
    In terms of market highlights, the top growth-markets for 2015 tourism receipts were Japan (+6%) and the UK (+4%). Tourism receipts from Japan rose due to greater BTMICE traffic, while more leisure visitors from UK also spent more.

    The STB said that the decline in tourism receipts was most keenly felt in Indonesia (-21%), Australia (-10%) and Malaysia (-26%) with all these markets facing their own economic challenges and currency devaluations.

    Turning to international arrivals by market, China led the way (+22%), followed by India (+7%), South Korea (+7%) and Taiwan (+12%). Notably, there were more visitor arrivals from both tier 1 and secondary cities in China and India, where STB has intensified its marketing and channel development efforts.

    Changi factfile 2014

    These key numbers relate to Changi Airport in 2014.

    The largest declines were noted from Indonesia (-10%), Malaysia (-5%), Australia (-3%) and Japan (-4%) where the STB reasons that macroeconomic factors, including currency depreciation and an uncertain economic outlook, depressed market demand.

    KEY HIGHLIGHTS

    More positively the key highlights in 2015 included intensified marketing efforts linked to the international attention Singapore attracted during its Golden Jubilee year. STB tried to capitalise on this by collaborating in a joint marketing effort with tourism industry stakeholders to launch a S$20m ($14.2m) campaign in seven key markets.

    The Board also put in place strategic partnerships with Changi Airport Group, Singapore Airlines and TripAdvisor to promote Singapore as the destination of choice.

    Key growth areas identified in  2015 included cruise and business events, with the former noting a year-on-year cruise passenger rise of 14% to 1m in 2015 and nine calls that were new to both Singapore and Southeast Asia.

    Singapore Tourism Board 2015
    The STB also supported more than 350 business events in 2015, representing a 27% year-on-year growth. These events generated 287,000 visitor arrivals and S$478m ($341m) in tourism receipts.

    LOOKING FORWARD…

    The STB is now forecasting that tourism receipts will be in the range of S$22bn to $22.4bn (0 – 2%) and international visitor arrivals in the range of 15.2m to 15.7m (0 – 3%) this year.

    In a statement it said: “Global economic growth may be hampered by the slower growth momentum of the Chinese and US economies, as well as uncertainties such as ongoing reforms in China and the impact of the normalisation of the US monetary conditions.

    “Increasing regional competition will also pose challenges to Singapore’s tourism sector. At the same time, Singapore remains poised to benefit from the projected growth in outbound travel in the Asia Pacific region. The pipeline for business events also continues to be strong.”