Author: Mei Ling Tan

  • Uniqlo to open seventh Aussie store

    Uniqlo to open seventh Aussie store

    Japanese retailer, Uniqlo, will open its third Victorian store in late 2015 in the redeveloped Eastland centre, in Melbourne’s east.

    Uniqlo Eastland will be a premium large scale outlet with a sales floor spanning nearly 1045sqm, joining more than 350 brands on completion of the centre’s $665 million redevelopment.

    The store will look to create more than 70 jobs for the Ringwood precinct, with positions on offer for both managers and store staff in the surrounding areas.

    “We’re excited to be opening our third store in Melbourne. We see Melbourne, and Australia more broadly, as a key market for us in the Asia and Oceania region,” said Shoichi Miyasaka, CEO of Uniqlo Australia.

    “We’ve received a very positive response from Melbournians since we opened our first store last year, and we’re thrilled to be in a position to continue to grow our presence in this market.

    “Eastland’s transformation will see it become the epicentre for retail and community engagement in the east, with its position amongst some of the fastest growing suburbs pivotal for Uniqlo to service the outer Eastern Melbourne population,” said Miyasaka.

    Centre manager of the new Eastland, Steve Edgerton, welcomed the Japanese retailer to the Eastern Melbourne community.

    “The addition of international fashion brands such as Uniqlo demonstrates the calibre of retailers Eastland’s development is attracting,” said Edgerton.

    “Once completed, Eastland’s $665m transformation will offer more than 350 speciality stores, with a carefully curated selection of international and Australian high street and boutique brands.”

    There are six Uniqlo stores in Australia, four in Sydney and two in Melbourne.

  • German giant buys Classic Fine Foods

    German giant buys Classic Fine Foods

    German retailer Metro AG has paid $290 million to buy Singapore restaurant supplier Classic Fine Foods Group from private equity owned EQT.

    CFF operates in 25 cities, including Singapore, Dubai, Hong Kong, Bangkok, Kuala Lumpur, London, Ho Chi Minh City and Jakarta. The deal will expand Metro Cash & Carry’s presence from 26 countries to 36.

    Metro said in a statement the acquisition would strengthen its wholesale subsidiary Metro Cash & Carry by bolting on an experienced food service distribution arm.

    “It provides access to growth and value creation potential in the attractive premium foodservice distribution markets. The transaction covers the operations and all fixed assets of CFF for an enterprise value of $290 million plus an earn-out of up to $38 million depending on the EBITDA performance in 2015 to 2017,” the company said.

    “Metro Cash & Carry aims to strongly expand its FSD operations. With the acquisition of CFF we strengthen our value proposition and enlarge our wholesale market presence fuelling future sales and earnings growth“, said Olaf Koch, chairman of Metro AG’s management board.

    Pieter Boone, CEO of Metro Cash & Carry, added: “With Classic Fine Foods, we found the perfect partner to expand in high growth Asian FSD markets. CFF has a strong market position and a unique exposure to Asian mega cities and Middle East. CFF partners with some of the world’s most sought after fine food producers and has excellent customer relationships in the high margin premium Hotels, Restaurants and Caterers (HoReCa) segment. The acquisition boosts our FSD capabilities widening the services for our HoReCa customers.”

    CFF, founded in 1999, has its own distribution and warehousing network in the cities in which it operates. Metro says post- acquisition, CFF will remain largely independent, maintaining its own sourcing base and distribution network.

  • Ffan: Wanda’s online store goes live

    Ffan: Wanda’s online store goes live

    Nearly a year after three giant Chinese companies teamed up to take on Alibaba, the newly-mintedeCommerce store finally and quietly launched this week.

    The site, Ffan, is the result of a billion-dollar joint venture between Tencent, Baidu, and Wanda Group, a conglomerate best known for its chain of movie theatres and malls.

    The joint venture started with US$814 million in its pocket in August 2014, with Wanda holding a 70 per cent stake, and Tencent and Baidu splitting the remainder evenly. In January, it secured venture capital funding to the tune of US$161 million.

    Local commerce

    The new estore is designed to take on Alibaba’s eCommerce dominance, with a focus on helping people buy local products and services. That’s why visitors to Ffan can choose their city to see local deals.

    Baidu declined to comment on today’s launch and Tencent has yet to reply to Tech in Asia’s inquiry.

    At first glance, Ffan looks odd and rather bare. The only two product categories on the top navigation bar are “food” and “movie tickets.” Browsing through the city-specific food section reveals that most of the products are from retailers at Wanda’s shopping malls across the country. Indeed, users can browse through the Ffan site or accompanying mobile app according to their nearest mall.

    Wanda – a private company which boasted assets of RMB 534.1 billion yuan (US$85.6 billion) in 2014 – has reportedly been plotting a leap from offline retail to ecommerce for several years, but today’s launch doesn’t reveal much that should worry Alibaba or arch-rival JD right now. It’s not a general ecommerce store like Alibaba’s Tmall or JD, and the offerings are slim.

    Sill, Wanda has the reach – across malls, cinemas, hotels, resorts, theme parks, and several other areas – to challenge Alibaba in terms of the fast-growing interest on the web for local, on-demand products and services.

  • MatahariMall aims for 20% of Indonesian e-commerce market by 2020

    MatahariMall aims for 20% of Indonesian e-commerce market by 2020

    MatahariMall, which is planned to be launched next September, is eyeing 20 per cent of the e-commerce market in Indonesia by 2020. That year, the total market volume is projected to reach US$20-30 billion, compared to US$1.3 billion currently.

    It was told by MatahariMall’s Chairman Emirsyah Satar to Berita Satu. He stated that the team uses Alibaba as their role model. As we know, MatahariMall is the first marketplace to use O2O (Online to Offline) concept since the very beginning.

    Satar said, “Currently, the e-commerce market in Indonesia is worth around $1.3 billion. It’s so low, not even one percent of the total national retail sales. In other countries, e-commerce could cover 5-8 per cent of total retail sales. So, we estimate that out market volume would reach around US$20-30 billion by 2020.”

    “Our network footprint is quite strong and well-distributed all over Indonesia. We also have the experience of doing offline retail. Users may inspect their desired products before purchasing them, thanks to the support by Matahari and Hypermart. So, they may touch, feel, and even return the product should they feel that the it doesn’t meet their expectation,” he continued.

    MatahariMall has been accessible at the moment, although it’s still in form of a teaser page. Satar claimed that the number of buyers is already quite significant.

    Challenges of the e-commerce industry

    Satar pointed out two main challenges of the e-commerce industry in Indonesia, which are infrastructure and regulation. Infrastructure refers to the poor distribution of the Internet network, while regulation refers to the government’s law.

    “For instance, the regulation that requires merchants to fill out their TIN or ID number before posting at marketplace. I don’t think it’s urgent, as the industry is still infant. It should be enforced once the right time comes,” he said.

    The government, led by the Minister of Communication and Information Rudiantara, is currently formulating the roadmap for e-commerce in Indonesia, as President Joko Widodo stated in the opening of Indonesia Convention Exhibition (ICE) last Tuesday.

  • Hysan thrives in subdued market

    Hysan thrives in subdued market

    Hysan Development Co chairman Irene Yun Lien Lee says retail locations with proven shoppers’ traffic that have a bustling and unique surrounding atmosphere have become more sought after as retailers compete in an increasingly challenging market.

    That’s the core of the reason Hysan has thrived in the first half year while street-front shops have struggled and for lease signs have appeared in even the most popular shopping destinations, like Causeway Bay.

    “Hysan has always strived to work closely with and provide support as well as add value to our tenants, especially when shop owners are weathering market uncertainty,” said Lee in a half year report.

    “At Hysan’s portfolio in the first half of 2015, we hosted a number of high-profile customer engagement activities and experiences, including a successful dining programme in May in partnership with our food and beverage tenants and shoppers with HSBC credit cards. We also unveiled Leeisure rewards for shoppers, complemented by the inaugural Leeisure electronic and print magazines.”

    The company this week reported group turnover of HK$1.714 billion, up 7.4 per cent on the same period in 2014. And at the end of June, Hysan’s retail portfolio occupancy was 98 per cent, the office portfolio full, and residential portfolio at 95 per cent.

    Contrast that growth with the 2.1 per cent expansion of Hong Kong’s overall economy in the first quarter and the forecast for the year of between one and three per cent, and a drop in retail sales for the first half of 1.6 per cent.

    Lee said Hysan’s strategy in recent years has been to cluster its Lee Gardens portfolio of retail and office space in Causeway Bay.

    “Our iconic, well-recognised and quality Lee Gardens brand is powered by our ownership cluster. This area concentration magnifies our ability to extract synergies amongst our retail, food and beverage and office tenant mix. It also supports our active marketing and events programs to reinforce our brand, build our customer loyalty program, create a sense of community and ensure awareness as a must-visit destination,” said Lee.

    “This long-term vision has helped maintain a strong tenancy demand, an improved and broadened tenancy mix, active stakeholder engagement, and most of all, a well-regarded and sustainable brand.”

    To further emphasise the brand and highlight Lee Gardens’ heritage and distinct character, all buildings on the eastern half of Hysan’s property portfolio in Causeway Bay have been renamed under the Lee Gardens brand name from June 1.

    “We are proud of our long history and we understand our tenants also wish to be more closely associated with this brand,” said Lee.

    Hysan believes the retail market remains underpinned by “solid local support and demand”.

    “Furthermore, as retailers and landlords adapt to the changes in the shopping patterns, including that of the rising prominence of eCommerce, we are confident that the retail sector will be able to weather the market volatility,” Lee said.

    The group’s retail portfolio turnover grew 6.4 per cent to HK$950 million, including turnover rent of HK$50 million, (down $10 million).

    “Our results reflected positive rental reversions in rental renewals, reviews and new lettings across the portfolio, with an average rental increase of around 35 per cent. They also highlighted our strategy to increase the base rent while shifting the focus away from turnover rent. Around 80 per cent of retail leases expiring in 2015 have already been committed.

    The portfolio was 98 per cent occupied as at 30 June 2015, (down two percentage points from December 31st’s ‘no vacancy’ status).

    Hysan Place, a hub for the younger, fashion-forward crowd, achieved around 80 per cent growth in estimated tenant sales. Hysan says this reflects its attractive retail offerings, including some popular digital products.

    “We have been further refining our tenant mix and focusing on more unisex sports and leisure offerings, which match Hong Kong’s growing demand for a healthier lifestyle. Lululemon, the trend-setting yoga apparel brand, for example, is opening its largest Hong Kong store on the first floor. Another popular sector is cosmetics, and DFS T-Galleria has revamped an entire floor to showcase its beauty offerings with a brand new experiential format and expanded product categories, including popular Korean brands.”

    The premium Lee Gardens hub experienced a drop in estimated tenant sales when compared to the first half of last year. The sales there were inevitably affected by the slowing down in tourist spending, but they were also partially attributable to the life cycle and distribution strategy of certain brands.

    Newcomers including Roger Vivier and Dolce and Gabbana Junior helped reinforce both our adult and children’s offerings, and reflected the ongoing demand for quality space by major brands at the Lee Gardens, the company said. The hub’s food and beverage outlets, from traditional Chinese to trendy Asian and Michelin-starred French cuisines, experienced double-digit percentage growth in sales.

    Lee Theatre hub, the urban fashion and lifestyle destination, achieved around 10 per cent growth in estimated tenant sales. The flagship stores at the lower levels of Lee Theatre Plaza, including Uniqlo, Muji and Aland, have proven popular with shopping families, and these shoppers also make good use of the food and beverage outlets on the upper floors of this Causeway Bay landmark.

    “Our curation of the Leighton Centre ground level as a “sports-themed street” has also been successful in creating a new home for sporty apparel and footwear, such as adidas Originals, Asics and Onitsuka Tiger.”

  • E-Mart calls time on closures

    E-Mart calls time on closures

    South Korea’s largest discount supermarket operator E-mart says it is recommitting to the China market and will stop closing stores there.

    E-Mart once operated 27 discount grocery stores in the mainland, but for the last five years has been constantly returning its model and shutting down underperforming outlets.

    However this week, an E-mart executive signalled a change of course.

    “After the August 3 closure of a branch in Shanghai, there will be no additional shutdowns of the remaining eight branches in east China,” a media spokesperson said.

    E-Mart, part of the Shinsegae corporation, says the restructuring and closures will reduce its net loss by 35 per cent this year and a greater focus on eCommerce will help it approach a hitherto elusive profitability.

    “The region continues to be one of the most profitable regions and some of our branches there are even posting a profit. China is a market that we cannot give up,” the spokesperson said.

    In 2011, E-Mart lost US$95 million on its China operations. It has not made a profit there since and in the first three months of 2015 it reported a $10.4 million loss.

    Despite the company’s poor fortunes in China, E-Mart is planning to open its first store in Vietnam in December and is also targeting Mongolia.

  • Chinese bookstores rank among ‘world’s coolest’

    Chinese bookstores rank among ‘world’s coolest’

    Three Greater Chinese bookstores have been ranked amongst ‘the world’s coolest’ by US-based global news organisation CNN.

    In a newly-released selection posted online CNN observes that old or new, all of the stores round the world its editors selected for the “World’s Coolest” list have fascinating stories, serving as “historic sites, sanctuaries, salons of culture and must-visit entries in any travel itinerary”.

    The three Asian stores making the list are Eslite Bookstore in Taipei, Librairie Avant-Garde in Nanjing, China and 1200 Bookshop in Guangzhou, China.

    The 17,000 sqm Eslite store, which opened in 1999, trades 24-seven and stocks books and magazines in a multitude of languages. Its success has been followed with more stores in Taipei and another in Hong Kong’s Hysan Place.

    The Librairie Avant-Garde is described by CNN as “China’s most beautiful bookstore”, located in a massive underground parking lot once used as a bomb shelter.

    “The 4000 sqm store’s unusual features include large crosses, a copy of Rodin’s ‘The Thinker’ and a checkout counter built out of thousands of old books,” writes CNN.

    “A good bookshop should provide space, vision and nurture the city with its humanitarian spirit,” owner Qian Xiaohua told CNN. “It’s a place for people to have dreams in the city.”

    And the 1200 Bookshop, which also trades around the clock, has earned a reputation for great books and coffee as well as a haven for travellers, with backpackers invited to stay in a private room in-store.

    “We are doing business at the store during daytime but making friends at night,” says founder Liu Erxi.

     

  • Shinsegae opens luxury bike shop

    Shinsegae opens luxury bike shop

    Shinsegae Department Store has opened a bicycle shop at its main store in Chungmuro, being the first department store in Korea that is home to a bicycle shop.

    The shop features classic models from Pedersen Bicycles, often called ‘the Bentley of Bicycles,’ multi-purposed ‘Cargo and Cruiser’ bikes from Johnny Loco, and stylish E-bikes from Mando Footloose.

    The shop’s wide range of bikes from classical to electric will satisfy the needs of many bike lovers. Several models featured in the shop are also of rarities hardly seen on the Korean streets. The shop is located on the first basement level of the Chungmuro store.

  • T Galleria By DFS Introduces Fall/Winter 2015 Campaign

    T Galleria By DFS Introduces Fall/Winter 2015 Campaign

    Introducing three new international travelers and social media influencers – Chinese actress Ni Ni (倪妮), Japanese model Chiharu Okunugi (小椚 ちはる)  and American photographer Bill Gentle – the campaign weaves their personal adventures, stories and photographs throughout the T Galleria by DFS experience this season.

    Launching on August 3, T Galleria by DFS will debut a three-part video series exploring the travels and tales of each influencer while also highlighting some of the luxury products that are signature to DFS. “We’re continually inspired not just by the destination, but by the journey itself,” said John Gerhardt, Senior Vice President, Creative Branding Direction, DFS Group. “Ni Ni, Chiharu and Bill bring that experience to life, capturing how when we travel, our stories and memories intertwine with the photos we take and the items we bring home.” 

    The episodic campaign will debut three videos beginning in August detailing the stories of the three stars. The first episode, debuting on August 3 and featuring Gucci Bamboo Eau de Parfum, follows Chinese actress Ni Ni as she reflects on one of her favorite places in Asia, the Singapore Botanic Gardens, and how even when filming on the busy streets of Hong Kong or Shanghai, even just a hint of fragrance can transport her back that peaceful, personal place.    

  • Dalian Wanda shutters stores

    Dalian Wanda shutters stores

    China’s Superstar days are over.

    Hong Kong listed retail group Dalian Wanda is to close down China’s largest karaoke chain Superstar, a victim of the mainland government’s mission to discourage excessive spending on entertainment and gifts.

    The company has also flagged the closure of an unspecified number of its department stores due to tough competition from online retailers, eating into store sales volumes.

    Some Chinese news media are reporting as many as half of the company’s 90 department stores could be shuttered, but the company remains vague.

    “China’s consumer behaviour is undergoing significant changes, inevitably hurting some large-scale retailers,” said Qu Dejun, president of Dalian Wanda subsidiary Dalian Wanda Commercial Properties.

    Before the Chinese government’s clampdown on entertainment expenses, karaoke parlours were popular destinations for government officials and businessmen entertaining clients and contacts.

    Qu said Superstar would close because the chain’s profits were now very thin due to “national policy”.

    Taiwan karaoke chain Cashbox Partyworld has already trimmed back its mainland karaoke network.

  • Mers outbreak dents Korea retail sales

    Mers outbreak dents Korea retail sales

    South Korea retail sales slipped in June – a predictable result of the outbreak of Middle East Respiratory Syndrome (Mers).

    As South Korea’s shunned larger retail outlets to reduce the risk of potential exposure to the illness, discretionary spending fell. Some spending on essential goods moved online.

    South Korea’s government agency Statistics Korea says retail sales in June were worth 29.34 trillion won, about US$25.15 billion, which was 0.6 per cent lower than in the same month last year. It was more than 2 trillion won less than May’s spending.

    “The Mers outbreak caused shoppers to shy away from large markets where people converge, which effectively hurt overall sales,” a Statistics Korea spokesman said.

    However, last week the government officially declared May’s outbreak to be over, after 186 infections and 36 fatalities.

    A breakdown of the figures shows the fall in sales affected mostly categories where shopping could be postponed – appliances and computers were down 5.7 per cent year on year and clothing down nearly 10 per cent.

    Department store sales fell 12.4 per cent and discount department store sales down 9.5 per cent.

    Online spending rose 26.6 per cent in May, while convenience store sales soared 34.6 per cent and supermarket sales rose 4.4 per cent.

  • Malaysian GST hammers retail sales

    Malaysian GST hammers retail sales

    Grocery retailers in Malaysia have reported a slump in retail sales of up to 20 per cent in the second quarter of this year – the three months after the introduction of Malaysian GST.

    Malaysian GST of a modest six per cent was imposed on April 1. Prior to that there was evidence of consumers stockpiling products – especially fast moving consumer goods – many of which the new tax was not applied to anyway.

    The nation’s largest convenience store operator, 7-Eleven, says the scale of the downturn took many retailers by surprise.

    “I think all retailers anticipated a slowdown in sales as a result of GST, but they probably did not anticipate the weak consumer sentiment and low consumer confidence at the same time,” 7-Eleven CEO Gary Brown told The Malaysian Reserve.

    With 1840 stores across Malaysia and 80 per cent of the c-store market, 7-Eleven is well placed to gauge the national spending mood.

    It plans to respond to the downturn in sales by broadening the range of services it offers customers and expanding the in-store experience beyond mere convenience.

    “We will continue to expand our innovative promotion activities and campaigns to reward our existing shoppers and to attract new shoppers.

    “This includes expanding our in-store services such as mobile phone reloads, bill payment, Touch n Go reloads and eCommerce.”

    The 7-Eleven CEO’s comments come just weeks after the Malaysia Retailers Association (MRA) lowered its growth projections for retail sales growth this year for the third time – down nearly one per cent to four per cent.

    While the tax has had an arguably short term effect, the local currency, the Ringgit has weakened substantially during the last six months, causing price increases on imported goods and raising transport costs. The arrival of GST weakened consumer sentiment.

    According to the MRA, retail sales overall declined three per cent in the second quarter after a 4.6 per cent increase in the first quarter, partly due to consumers stockpiling or buying big ticket items before April 1.

    The MRA expects third quarter growth of 4.8 per cent and fourth quarter growth of 6.9 per cent.

    “Malaysian consumers will get used to the GST by the last quarter of 2015. Retail spending will return to normal again by this period. This industry is expected to recover strongly with a 6.9% growth rate,” it said.

    But anecdotal feedback from retailers Inside Retail Asia has spoken with suggests those projections may well be overly optimistic.

    Malaysian retailers say consumers have been slow to resume spending even after recognising the overall impact of GST is lower than they feared.

  • Daiso wins Manila court battle

    Daiso wins Manila court battle

    Japanese discount retailer Daiso has won the right to use its name in the Philippines after a hearing in the Supreme Court.

    In a final ruling just issued, the court has blocked Filipino company Japan Home Center from using the trademark Daiso, confirming an earlier ruling by the Court of Appeals.

    The judges ruled that Japan Home Center had registered the name in “bad faith” in 2005 – largely to prevent the Japanese Daiso or its local franchisee from using it.

    Daiso Industries of Japan first filed a complaint with the Intellectual Property Office back in 2009 after it appointed Robinsons Retail Holdings as its local distributor and retail partner. Daiso Industries owns the brand name.

    This week’s Supreme Court decision thus ends a six year long legal battle to give Daiso and Robinson the legal right to use the brand.

    Robinsons currently operates 38 Daison stores in the Philippines.

    In another case in January this year, the Intellectual Property Office blocked MySmart One-Shop Daiso from using the brand name.

  • Tuk tuk centre stage in Jimmy Choo Bangkok concept store

    Tuk tuk centre stage in Jimmy Choo Bangkok concept store

    Luxury shoe brand Jimmy Choo has marked the opening of its newest Bangkok store with the release of a ‘Candy bag’ featuring a tuk tuk.

    “Like the London Taxi, the tuk tuk is an icon of the city. It has a unique warmth and eccentric charm all of its own,” Jimmy Choo creative director Sandra Choi observed at the opening of the new store in the new EmQuartier upmarket shopping mall on Sukhumvit Rd.

    Jimmy Choo is releasing limited editions of the Candy bag to mark openings of a number of new stores around the globe – the Bangkok edition is the seventh, following Hawaii, Los Angeles, Dallas, Las Vegas, London and Toronto.

    Choi worked alongside David Collins Studio to design the new EmQuartier shop which features soft colour tones and contrasting shimmering surfaces.

    “I wanted our new space to be a luxurious environment that would combine the refined detail of a haute couture salon with the intimacy of a fantasy closet,” Choi said in an interview with The Nationnewspaper.

    The interior design includes satin gold, rose gold pink marble and mink velvets which blend with “oyster stone and mother of pearl chevron floor”.  Rounded glass pendants hanging from the ceiling add to the luxury feel.

  • GrabTaxi launches its Uber-like GrabCar in Jakarta

    GrabTaxi launches its Uber-like GrabCar in Jakarta

    More than a year after its initial launch, GrabTaxi’s Uber-like GrabCar is now available in Jakarta, Indonesia’s capital.

    GrabCar signs up car owners to become part of their on-demand fleet. It’s the newest transportation option from GrabTaxi, which now covers regular taxis, premium cars, and motorcycle taxis in Jakarta.

    Price-wise, a GrabCar ride is cheaper than a regular taxi in the city. In contrast to a metered taxi, the rate will be fixed. GrabCar is available as a new tab within the GrabTaxi app, and interested users can calculate the fare for their usual routes. But for now, actual rides are only available for trips between two vicinities: Semanggi and Kemang.

    To introduce the new service, GrabBike offers rides for free from August 9 to August 31.

    GrabCar is a direct competitor to Uber, which has been available in Jakarta since mid-2014, offering either UberBlack for premium cars or UberX for cheaper rides. Uber’s cars are available everywhere in the city, yet GrabCar has one large advantage over Uber in Indonesia at this point: it allows cash payments. Few Indonesians have credit cards, which poses a challenge to Uber’s growth. But since Uber has already introduced cash payments elsewhere, it might follow suit in Indonesia as well.

    GrabCar, which is part of the Malaysian startup MyTeksi, is already available in countries like the Philippines and Singapore.