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Category: Electronics

Retail News Asia is committed to providing both local and global retailers with the latest Electronics news throughout the Asian market. This on a daily base.

  • This is how much the new MacBook Pro will cost in Singapore

    This is how much the new MacBook Pro will cost in Singapore

    The hotly-anticipated Touch Bar Mac machines are here and they are packed with shiny upgrades. Apple has launched two new models that are thinner and lighter than ever – a 13-inch MacBook Pro (14.9mm) and a 15-inch MacBook Pro (15.5mm).

    The key features on the refreshed MacBook Pros include a context-sensitive, customisable Touch Bar that replaces the physical function key strip, giving fast access to popular commands, quick actions and your commonly-used apps and programs

    Touch ID makes its debut on the laptop, allowing you to authorise payments, switch accounts and say goodbye to typing in long passwords.

    Apple has also pumped up the battery life to 10 hours and simplified the machine’s exterior, trimming down various ports on the chassis, relying primarily on four Thunderbolt 3 ports for connectivity and power. But do not worry, the headphone jack is still there.

    The laptops are scheduled to ship in 2-3 weeks and you can order them now at the Apple Store.

    The 13-inch, 2.9GHz dual-core Intel Core i5 MacBook Pro with Touch Bar and Touch ID costs S$2,588, while the 15-inch, 2.7GHz quad-core Intel Core i7 MacBook Pro costs S$3,948. Both machines are available in Space Grey and Silver.

  • Samsung kills the Galaxy Note 7 for good

    Samsung kills the Galaxy Note 7 for good

    Samsung is permanently discontinuing production and sales of the Galaxy Note 7 smartphone, owing to safety fears over defective batteries — including in replacement handsets the company had subsequently sent to customers following a recall of original devices.

    The news was reported earlier by the WSJ, and a spokeswomen for Samsung confirmed it is ending production of the device, telling: “We can confirm the report that Samsung has permanently discontinued the production of Galaxy Note7.”

    The company did not provide any additional statement explaining its decision but in a filing about ending production with South Korean regulators it cites ‘customer safety’ as the reason.

    Yesterday Samsung had asked carriers and resellers to halt sales and exchanges of Note 7 devices, as reports of problems with replacement handsets mounted. Note 7 owners were offered a full refund or a refund for a different Samsung smartphone, along with a $25 gift certificate or other add-on to sweeten the hassle of dealing with two rounds of recalls.

    The initial recall of the circa 2.5 million Note 7s in circulation was announced in early September.

    The company had also previously said it was adjusting production of the Note 7 to, in its words, “take further steps to ensure quality and safety matters”.

    However, in the event, and given the mounting PR nightmare of even replacement Note 7s having a demonstrable risk of an exploding battery — coupled with the model being namechecked as a safety hazard at airports and on flights all over the world — it’s hardly a surprise Samsung has decided to pull the plug and put the Note 7 out of its misery.

    Aside from the damage to Samsung’s Galaxy brand of being associated with exploding batteries, the cost of withdrawing the Note 7 will not come cheap. Reuters cites analysts estimating that a permanent end to Note 7 sales could cost the company up to $17 billion.

    Meanwhile, the company’s stock price has also taken a substantial hit on the news of the Note 7’s nixing: falling by 8 per cent today, its biggest percentage decline since October 2008, as investors wiped some $19 billion off the value of the company.

  • Why Apple China is struggling

    Why Apple China is struggling

    Apple’s sales decline is slowing – but there are several reasons why it is doing so badly in China…

    While the iPhone 7 has not been out long enough to have had a full impact on this quarter’s numbers, it has helped Apple to moderate the pace of revenue decline.

    Even so, global revenues are still down by 9 per cent over last year indicating that Apple is a long way off the steep growth trajectory it once enjoyed. With more investment going into stores, and with those store selling fewer products than they once did, it is not surprising that net income is on the slide. Indeed, Apple will be particularly disappointed with its rare full-year profit decline.

    China is an interesting, and worrying, example of some of these points. Across this quarter Apple saw revenues fall by 30 per cent in Greater China. In part this is down to the fact the market is more mature and ownership of iPhones is higher than it once was. But it is not the whole story: domestic brands like Huawei and Vivo have gained share thanks to the fact that they have, in design and technical terms, caught up with Apple and are now seen more favorably by consumers. In essence, in China and elsewhere, while Apple’s products are still seen favorably, the distance between Apple and its competitors is nowhere near as great as it once was.

    “No longer firing on all cylinders”

    Globally, the change in Apple’s fortunes is partly down to the fact that it is no longer firing on all cylinders. Previously, Apple was able to rely on strong sales of phones, tablets and computers to drive up revenue and profit across all geographies. This is no longer the case. Tablet sales are in decline. Growth from computers, which are long overdue a refresh, is weak. And consumers in some markets are saturated with product which makes growth much more difficult to attain. The latter is exacerbated by the fact that new releases, such as the iPhone 7, have been iterative rather than innovative.

    Unfortunately, Apple’s attempts to add new strings to its fiddle have not counteracted some of the strings that are now playing out of tune. In particular the Apple Watch, while a triumph of engineering, has simply not become a mass market product in the way that the iPhone, iPad, or iPod did. The one bright spot comes from service revenue, which includes streams of sales from Apple Pay, Apple Music and other services, and is up 24 per cent year-on-year. Over the longer term, this is a very lucrative part of Apple’s business and growth story, but it is not yet at the point where it is offsetting revenue declines in other areas.

    Despite this relatively gloomy view, it is important to note that Apple is being judged by its own incredibly high standards. Even with the dips in growth it remains a phenomenally successful business that is far from running out of steam.

    Complexity over simplicity

    That said, there is a complexity creeping into the firm that runs counter to Apple’s underlying philosophy of simplicity. The recent launch of the iPhone 7 in the US is a case in point: the buying process has been dreadful. The cumbersome system of placing orders via the website, where users have had to enter carrier information, has frustrated many customers. Meanwhile the vast array of different models, color options and payment and upgrade methods has contributed to a shortage of the right stock in the right place and has inevitably slowed sales.

    For a brand like Apple these things matter. As the company has always maintained, the experience of purchasing is almost as important as the product itself. While there is no doubt Apple continues to be committed to this mantra – especially with the store upgrades it is now rolling out – it needs to look more carefully at issues of stock availability and to make the purchase process simpler and easier.

    Looking ahead, Apple’s prospects give cause for optimism. In the next fiscal year the company will come up against softer comparatives which will flatter performance. However, the unveiling, later this week, of new computers will help to ease up Mac sales. And as the iPhone 7 becomes more widely available, Apple will receive a nice growth spurt over the holiday quarter.

    Longer term, the company will be helped by the natural replacement cycle of older iPhones as these break, are damaged, or become less attractive to their users. Furthermore, Apple will, at some point, come up with a new phone – or maybe another device – that represents a significant leap forward and puts it on a better growth footing.

    As such, this current period is a hiatus rather than representing a material change in Apple’s long term prospects.

     

    -Neil Saunders

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  • Samsung to roll out Blue Coral Galaxy S7 edge 4G+ in Singapore, US

    Samsung to roll out Blue Coral Galaxy S7 edge 4G+ in Singapore, US

    We’re taking a break from the Note 7 fiasco. Samsung seems to be refocusing its energies in other products and services because really, the damage has been done already. We know the company is already doing a lot of security and extra measures like considering maybe tapping LG for the next flagship’s battery, offering cash discounts, and launching only one flagship annually.

    This time, Samsung has just announced that it’s releasing a Blue Coral version of the Galaxy S7 edge 4G+. The phone will be available soon in a new color variant, giving people another alternative to the problematic Note 7. You see, the S7 edge has always been another option within the premium flagship category even before the Note 7 was launched. The smartphone was introduced in four color options namely Pink Gold, Silver Titanium, Gold Platinum, and Black Onyx and now, it’s getting the stunning Blue Coral.

    The Blue Coral Samsung Galaxy S7 edge 4G+ will roll out starting November 5 with 32GB onboard storage. Don’t be surprised but the listed retail price is a staggering $1,098.

    Samsung announced this color option together with the 2016 version of the Galaxy Tab A 10.1 with S Pen 4G. The two should be available from most retailers and mobile carriers in Singapore initially and then in the United States very soon.

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  • Can’t do without your mobile device? You’re not alone

    Can’t do without your mobile device? You’re not alone

     

    Market research agency Nielsen on Monday says that some 54% of Singaporeans cannot imagine life without their mobile devices and 48% feel anxious without them.

    In addition, Nielsen found that 73% of Singaporeans enjoyed the freedom of being connected anywhere, anytime, while 66% strongly or somewhat agreed that their mobile device had bettered their lives.

    The findings were from a poll of more than 30,000 online respondents in 63 countries, in Nielsen’s latest Mobile Shopping, Banking and Payment Survey. This included 493 respondents from Singapore.

    Nielsen says the proliferation of technology and need for connectivity in their lives has revolutionised the world of retail, and changed the way consumers shop and buy online, as well as perform banking transactions.

    “Mobile devices… are shaping and defining the consumer’s approach to retail and banking, empowering them to demand a more custom tailored experience according to their taste and preferences,” says Joan Koh, managing director, Nielsen Singapore and Malaysia.

    “The need for connectivity and value of convenience has never been greater among Singaporeans,” she adds.

    Some 62% of Singaporeans have used their mobile devices to look up product information when shopping and 54% have used their mobile devices to compare prices.

    Close to half, or 49% of consumers, have used their mobile device to research on a product or service within the last six months.

    In addition, some 32% have used their mobile devices to purchase a product or service, and 31% have booked movie tickets, flight tickets or hotel stays through them.

    “The adoption of mobile devices has disrupted the path to purchase of traditional retail channels,” says Koh. “Businesses need to continue to leverage on digital and social media platforms to supplement traditional formats such as television and print media to drive consumer engagement.”

    Growth in access to cashless payments is estimated to lead to US$10 trillion in additional consumer spending over the next decade, according to estimates from The Demand Institute, which is jointly operated by Nielsen and The Conference Board.

    Nielsen says consumers are also adopting digital tools to monitor their spending and manage their finances.

    “We are seeing an uptrend in the adoption of mobile-banking activities,” says Anil Antony, executive director of consumer insights at Nielsen Singapore. “This is further girded by the fact that retail banks are increasingly going digital with their processes and driving automation.”

    Some 41% of Singaporeans say they had checked a bank account balance or a recent transaction in the past six months, while 37% have paid a bill using their mobile device.

    In addition, 36% of respondents have transferred money between bank accounts, and 26% have transferred money using their mobile device directly to another person.

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  • Xiaomi launches smartphone with ultrasound sensor

    Xiaomi launches smartphone with ultrasound sensor

    Chinese handset maker Xiaomi has launched a new smartphone that uses technology allowing the vendor to push the screen all the way to the top edge of the device.

    The MIX smartphone uses a technology from Elliptic Labs to replace the standard hardware proximity sensor with ultrasound software.

    The technology, named INNER BEAUTY, uses ultrasound instead of infrared to detect when a device is being held up to a user’s face and disable the screen’s touch functionality. It also allows the speaker to be completely invisible, clearing up the top area of the phone.

    According to Xiaomi, the MIX display uses 91.3% of the surface area of the front of the phone, compared to just 67.7% for the iPhone 7 Plus.

    Besides allowing for a larger screen, Elliptic Labs’ BEAUTY ultrasound proximity software has the potential to address common issues with hardware proximity sensors, such as unreliability in extreme weather conditions or in response to dark hair or skin colors.

    Eliptic Labs said OEMs will also be able to reduce costs by removing the hardware sensor in favor of a more cost-effective software solution.

    “We are thrilled to have our ultrasound proximity software featured in the new smartphone from world leader Xiaomi. Elliptic Labs is the only ultrasound proximity feature vendor designed into a tier-1 mobile handset,” Eliptic Labs CEO Laila Danielsen said.

    “This is a significant validation of our Elliptic Labs’ value proposition and we are confident this will pave the way for additional design wins for our innovative ultrasound proximity product in the coming quarters.”

  • iPhone 7 debut in South Korea hurts Samsung

    Apple Inc’s iPhone 7 went on sale in South Korea yesterday, seeking to fill a void left by archrival Samsung Electronics Co on its home turf following a damaging recall fiasco over the Note 7 smartphone.

    The South Korean electronics giant discontinued the Note 7 — one of its key iPhone challengers — on Tuesday last week following reports that replacements for combustible models were also catching fire.

    The decision is set to cost Samsung billions of US dollars in lost profits and there are already signs that Apple is reaping some of the benefits.

    Samsung shares fell nearly 2 percent yesterday as iPhone 7 hit stores across the nation.

    An official at mobile carrier Korea Telecom said the first batch of 50,000 iPhone 7s it put up for preorder a week ago sold out in 15 minutes.

    “I would attribute part of that to the Note 7 effect,” said the official, who declined to be identified because he was not authorized to talk to the media.

    Customer defection is one of Samsung’s biggest concerns, especially as the Note 7 was specifically aimed at taking on the iPhone in the premium handset market.

    In the hope of retaining customer loyalty, Samsung had offered Note 7 users a 70,000 won (US$60) phone bill credit if they swapped their faulty phones for another Samsung handset.

    The half-dozen customers buying the new iPhone at a Korea Telecom store in central Seoul yesterday were all long-time Apple users who had preordered their handsets.

    Office worker Lee Kyung-hee, 34, said she had moved fast when the preorder service opened, fearing a surge of interest from unhappy Note 7 owners.

    “I set an alarm and was very quick,” Lee said.

    In South Korea, retail prices for the iPhone 7 and 7 Plus start from 869,000 won and 1.02 million won respectively for the basic 32GB models.

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  • Samsung to compensate suppliers hit by Note 7 crisis

    Samsung to compensate suppliers hit by Note 7 crisis

    Samsung Electronics said Tuesday it would compensate suppliers hit by the decision to scrap its Galaxy Note 7 smartphones because of safety fears with exploding batteries.

    The South Korean electronics giant announced a week ago that it was discontinuing the Note 7 after a chaotic recall that saw replacement phones also catching fire.

    Samsung said the affair would cost the company an estimated $5.3 billion in lost profits over the three quarters beginning July.

    The crisis also hit its numerous suppliers — who produce everything from camera modules to casings — with their losses estimated at up to $1.7 billion.

    “We will offer full compensation for remaining inventories of Note 7 components among our suppliers,” the firm said in a statement.

    “We feel sorry for causing concern among our suppliers due to discontinuation of the Galaxy Note 7…we will complete the compensation quickly to minimise difficulty faced by them,” it said.

    The statement provided no specific figures, but said the payout would be calculated according to the different suppliers’ inventory volumes.

    Given the Samsung Group’s stature within Asia’s fourth-largest economy — it accounts for around 17 percent of GDP — the Note 7 debacle has had a national impact.

    The central Bank of Korea said it had taken the crisis into consideration when it trimmed South Korea’s 2017 growth outlook to 2.8 percent last week from its previous 2.9 percent forecast.

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  • Qualcomm unveils 5G modem chipset solution

    Qualcomm unveils 5G modem chipset solution

    US chipset maker Qualcomm has announced what it says is the world’s first commercial 5G modem chipset solution to help accelerate the deployments of 5G networks globally.

    Announced at the Qualcomm 4G/5G Summit in Hong Kong on Tuesday, Qualcomm said the Snapdragon X50 5G modem is designed to support original equipment manufacturers (OEMs) in building 5G smartphones and other devices, as well as aid mobile operators with early 5G trials and deployments.

    The solution, with 800MHz bandwidth support, works in the millimetre-wave (mmWave) spectrum in the 28-GHz band and supports a peak download speed of 5Gpbs. It employs MIMO antenna technology with adaptive beam-forming and beam-tracking technology.

    “The Snapdragon X50 5G modem heralds the arrival of 5G as operators and OEMs reach the cellular network and device testing phase,” said Cristiano Amon, executive vice president at Qualcomm Technologies.

    “Utilizing our long history of LTE and Wi-Fi leadership, we are thrilled to deliver a product that will help play a critical role in bringing 5G devices and networks to reality. This shows that we’re not just talking about 5G, we’re truly committed to it.”

    The Snapdragon X50 5G platform includes the modem, the SDR051 mmWave transceivers, and the supporting PMX50 power management chip.

    The modem can be used for multi-mode 4G/5G mobile broadband, along with fixed-wireless broadband devices, when paired with a Qualcomm Snapdragon processor with an integrated Gigabit LTE modem and interwork cohesively via dual-connectivity.

    Sampling for the Snapdragon X50 5G modem is expected to begin in the second half of 2017, with the first commercial products integrated the modem expected in the first half of 2018.

    The company also introduced three new processors for mobile devices – the Snapdragon 653, Snapdragon 626 and Snapdragon 427 processors.

    The Snapdragon 653, Snapdragon 626 are expected to be available in the market by the end of this year, while the 427 processor will appear in commercial devices by early 2017, Qualcomm said.

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  • BlackBerry responds to ‘made in Indonesia’ regulations

    BlackBerry responds to ‘made in Indonesia’ regulations

    BlackBerry’s decision to license software and outsource handset production globally represents a win for the Canadian company’s biggest market, Indonesia, which is seeking a larger share of the smartphone value chain.

    BlackBerry’s new venture signed last month with an affiliate of PT Telekomunikasi Indonesia, the country’s largest wireless carrier, will see its Indonesian partner produce, promote and distribute all BlackBerry-brand devices in Indonesia.

    The venture comes as international phone vendors gear up to comply with the latest “made in Indonesia” regulations to tap growth in what is poised to become the world’s fourth-largest smartphone market by 2020, with total annual sales of nearly $US1 billion ($1.31bn) by then, according to research firm Euromonitor International.

    Adopted in July, the latest rules give producers more options when it comes to meeting next year’s 30 per cent quota for “local content” — which previously focused on local manufacturing but can now include software or investment — in their 4G-enabled tablets and smartphones sold in Indonesia, up from 20 per cent this year. The requirement will rise to 40 per cent in 2018.

    BlackBerry’s joint venture was “created in support of the Indonesian government’s effort to promote manufacturing of locally sourced products”, said Ralph Pini, general manager of devices at the Waterloo, Ontario-based firm, which said last month it would stop making phones and focus on software.

    Indonesia is a crucial market for BlackBerry. Its BBM messaging service is the top messaging platform in the country of 250 million people with nearly 60 million monthly active users as of June, BlackBerry said. WhatsApp and Facebook Messenger trail with about 50 million active users for each app, according to estimates from Britain-based social media consultancy We Are Social.

    In 2012, Indonesia introduced regulations requiring importers of mobile phones to set up assembly plants in the country by the end of 2015. In September 2014, the government issued regulations requiring all 4G devices sold in Indonesia to include at least 30 per cent locally-sourced components by 2017.

    Analysts say the more-flexible regulations passed in July make it easier for handset makers to meet requirements, given that they allow the quota to be reached via other options in addition to manufacturing.

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  • World’s Largest Electronics Marketplace Opens in Hong Kong

    World’s Largest Electronics Marketplace Opens in Hong Kong

    The Hong Kong Electronics Fair (Autumn Edition) and electronicAsia opened today at the Hong Kong Convention and Exhibition Centre (HKCEC) and continue through 16 October. The 36th Electronics Fair (Autumn Edition) is organised by the Hong Kong Trade Development Council (HKTDC), while the 20th electronicAsia is jointly organised by the HKTDC and MMI Asia Pte Ltd.

    “As the world’s largest electronics marketplace, the Electronics Fair and electronicAsia gather around 4,200 exhibitors from 29 countries and regions,” said Benjamin Chau, Acting Executive Director, HKTDC. “The exhibits this year include smart tech, virtual reality, wearable electronics and more, demonstrating the industry’s ability to keep abreast of the technology trends and launch products that match the market’s demand. We hope they will be received well during the fairs.”

    The HKTDC has organised more than 140 buyer missions this year representing more than 12,000 global buyers from over 8,000 companies to the two fairs. These include major international retailers, importers and distributors such as TDL from Canada, Product Group from Australia, Casino from France, Casanova from Spain, Mad Robots from Russia, Mobibox from Brazil, Sound Village from Argentina, LehuMall.com from the Chinese mainland, Croma from India, ICST from Japan, Signeo from Singapore and Matahari Mall.com from Indonesia.

    Debut Virtual Reality and Startup zones showcase innovative technology and ideas

    Adopting smart and high-tech solutions has become a prevailing trend across virtually all sectors. To effectively showcase the latest technologies and products, the HKTDC has introduced a new Tech Hall at the Convention Hall, clustering five thematic zones including the inaugural Virtual Reality and Startup zones, as well as Smart Tech, Robotics & Unmanned Tech and 3D Printing. This assemblage will help buyers source high-tech electronic products with ease while investors can explore investment and partnership opportunities in a range of new technologies developed by startups.

    Startups are a growing force in driving economic diversity. The new Startup zone gathers close to 50 startup companies from Hong Kong, Canada, the Chinese mainland, Taiwan and the US to showcase new technologies. A Canadian exhibitor is presenting an in-vehicle diagnostic and monitoring device that can transform a conventional car into a smart vehicle. Its nine-axis sensor can gather data to reconstruct the car’s motion path if it is involved in an accident. A local startup exhibitor is introducing an electronic smart price tag equipped with a high-definition colour display and Wi-Fi, allowing pricing information to be updated wirelessly in real-time.

    To stand out in the marketplace, startups need suitable opportunities to explain their ideas and showcase their products to potential investors. To this end, the Electronics Fair provides an excellent platform with a series of startup-themed events on the programme. These include the “First Step of Your Startup Project” seminar, which features Ben Bateman, Senior Director of Strategic Programs of the US crowdfunding platform Indiegogo, a pitching session where startups can pitch solutions or product ideas to potential investors on the spot, as well as “Startup, Smart Launch” where newly developed technology and products can be introduced to buyers. Entrepreneurs behind successful startups are also on hand to share their experiences with visitors.

    Virtual Reality zone energises the tech craze

    Many industry players in the technology and online gaming sectors are investing in the development of virtual reality (VR) applications. The new Virtual Reality zone at the Electronics Fair is showcasing a range of VR headsets and related technology as well as VR video cameras. One of the Hong Kong exhibitors is using the fair to parade its 360-degree VR drone, a professional grade system for filming 360-degree panoramic scenes and VR videos. It is compatible with action cameras, enabling all-direction aerial spherical photography. A company from Taiwan has brought its 3D video camera module that enables users to capture 3D videos on a mobile phone with the module and an app.

    Launched last year, the Smart Tech and Robotics & Unmanned Tech zones continue to be popular with fair visitors keen to view the latest creative products and future technologies including robots with IoT technology, luggage tracking bands, drones and electric scooters. Meanwhile, the 3D Printing zone features 3D printers and related materials and technology. A local exhibitor is presenting a 3D printing education kit for use at home or in a professional learning setting. Users can assemble the printer themselves to print directly and, in the process, learn more about 3D printing technology.

    Hall of Fame presents branded products

    The brand of an electronic product is one of the key factors influencing consumer purchasing decisions. The Hall of Fame at the Electronics Fair gathers electronic products from some 550 brands, covering digital entertainment, home tech, wireless and communications, power and accessories. Buyers can choose from a wide variety of respected brands at the fair, including Desay, Goodway, GP Batteries, Haier, Intel, Motorola and VTech.

    electronicAsia offers cutting-edge electronic parts and components

    Held concurrently with the Electronics Fair, electronicAsia is an important sourcing platform for electronic components and production technologies. The fair gathers cutting-edge innovations from the US, Germany, France, Singapore, Taiwan, Japan and Korea, providing the industry with new product design ideas and materials. One of the highlight zones is World of Display Technology, which features products such as a LCD display suitable for outdoor use under direct sunlight. The product features a wide-viewing angle, high-resolution display and can also be used as a touch-screen panel.

    electronicAsia is also showcasing other components such as printed circuit boards, keyboards, switches, integrated circuits as well as parts, modules and technology for solar and photovoltaic energy. Key components for smart devices such as display backlight and smart switch modules are also on show, targeting mobile device manufacturers.

    Symposium on Innovation & Technology discusses IoT and smart devices

    Besides being an annual sourcing event for the industry, the Electronics Fair and electronicAsia also provide insights into market trends and industry intelligence. As smart devices and IoT technology continue to gain attention, the HKTDC is nurturing these trends by jointly organising today’s Symposium on Innovation & Technology with the Hong Kong Electronics & Technologies Association. Representatives from the world’s leading tech companies including Tesla, Amazon Web Services, HP and Qualcomm are among those sharing their expertise on smart tech and IoT trends.

    During the two fairs, a number of buyer forums and seminars are organised to address hot-button issues in the electronics sector such as virtual reality, augmented reality, wearable technology and integrated circuits among other industry developments. Meanwhile, TEDxHong Kong will be held on Saturday (15 October). TED, which stands for “Technology, Entertainment, Design”, is a forum for thought leaders from various sectors to share their views on future technological advancements. The winning products of The Electronic Industries Awards (EIA) 2016, jointly organised by the HKTDC and the Hong Kong Electronic Industries Association (HKEIA), are displayed at the fairground (booth no.: 1CON-00B). This year, there are 21 award winners from 13 product categories. The EIA aims to stimulate creative design and innovation within the electronics industry, as well as recognise and award exhibitors for their outstanding performance.

    Big business through small orders

    In view of the keen demand for small order sourcing, the hktdc.com Small Orders zone returns to the fair, featuring a total of more than 330 counters offering over 2,900 products for buyers looking to source products in minimum quantities of between five and 1,000 pieces. With the increasing popularity of e-commerce, the Small-Order Online Transaction Platform (https://smallorders.hktdc.com) enables global buyers to complete transactions with suppliers online. The platform is displaying more than 120,000 products from over 10,000 suppliers.

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  • Samsung permanently halts Note7 production

    Samsung permanently halts Note7 production

    Samsung has officially halted production of the Galaxy Note7, following multiple reports of batteries overheating and catching fire even in devices replaced during last month’s recall.

    The company confirmed it has permanently discontinued production of its flagship smartphone, leaving the company without a high-end device to compete against the iPhone 7 with during the holiday shopping season.

    During last month’s major product recall, Samsung had blamed a single battery supplier for the overheating problem that caused the fires, and had switched suppliers for production of the replacement models. But with multiple reports that even replaced devices are catching fire, this explanation is in doubt.

    Samsung is offering Note7 buyers either full refunds, or the option to replace their device with an S7 or S7 Edge and receive a refund for the difference in price.

    Analysts are predicting that permanently ending Note7 sales could cost Samsung up to $17 billion in lost sales, and the potential for reputational damage is arguably even greater.

    Curiously, analysis from mobile application technology company Apteligent suggests that the reports of exploding batteries have done little to deter usage of Note7 devices. As of Sunday, the smartphone reached its highest usage rate since in August launch – 10% higher than the date of the recall. The first reports of replacement devices exploding began circulating days earlier.

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  • IPhone 7 to officially launch in Thailand on Oct. 21

    IPhone 7 to officially launch in Thailand on Oct. 21

    Three major mobile operators in Thailand including AIS, DTAC and TRUE have announced will begin selling the iPhone 7 and iPhone 7 Plus on Oct. 21.

    While the pre-ordering will start early on Oct. 14 for all three companies, AIS and DTAC have opened a page for interested customers to register and guarantee the chance to pre-order the phones.

    Apple Watch Series 2, a product announced by Apple at the event in San Francisco on the same day as the new iPhone, will also launch in Thailand on Oct. 21.

    Apple has faced controversy by removing the headphone jack in the iPhone 7 in order to offer a waterproof handset. However, the new phone comes with a 12-megapixel camera and optical image stabilization, an impressive upgrade from the camera in iPhone 6s.

    The iPhone 7 comes in Silver, Gold and Rose Gold and the new colors Black and Jet Black.

  • Xiaomi opens its first store outside greater China

    Xiaomi opens its first store outside greater China

    Xiaomi phones are finally available offline in southeast Asia as the company has opened a shop outside greater China for the first time ever.

    The sunny island state of Singapore hosts the first Mi Home store to open outside of China, Hong Kong and Taiwan. The Singapore Mi Home store, located at popular shopping mall Suntec City, sells Xiaomi’s line of phones and accessories. But unlike other stores, it doesn’t stock the company’s other Mi ecosystem products such as the Mi TV or the Mi Rice Cooker.

    Xiaomi says that it plans to bring in more of its product lineup in time. But for now, customers will have to make do with the Mi Max, Mi 5, Redmi 3S, Redmi Note 3, Mi Band 2 and other accessories such as portable speakers and power banks.

    The Chinese manufacturer is using a local partner to run the store — unlike the ones in China, Hong Kong and Taiwan, which are run by Xiaomi itself.

    The company is also turning to regional online retailer Lazada to manage its online sales, an area it’s managed by itself in Singapore up to now.

    These moves to divest itself of retail responsibilities in Singapore could point towards a shift in Xiaomi’s current strategy. It’s possible the Chinese giant will focus on its home market to make up for ground lost to rivals Huawei, Oppo and Vivo.

    While the company continues to battle it out for India — the second largest smartphone market in the world after China — it’s likely Xiaomi will use the same retail strategy from Singapore across the Southeast Asian region as the company shifts its focus towards India, China and a possible US launch next year.

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  • Launch of Indonesia’s First Samsung Galaxy Studio Experience Center

    Launch of Indonesia’s First Samsung Galaxy Studio Experience Center

    The latest Samsung gadgets that can be connected to handsets are available for customers to view and purchase. Not only Galaxy smartphones and tablets are on display, but also the entire Galaxy ecosystem, such as the Gear VR and Gear S2, as well as other Samsung products. Data packages are also available to provide internet access as well as digital content to make it easier for customers to access the digital world.

    The Galaxy Studio Experience Center, located at Indosat Ooredoo’s store at Sarinah in Central Jakarta, has a new design that has never been used by other network operators. It is also more spacious to allow better interaction between customers, who can enjoy experience a digital lifestyle, such as iflix video streaming on a big screen and music streaming on Spotify.

    IM3 Ooredoo subscribers can also purchase data packages such as Freedom Combo, Freedom Postpaid and Super Plan, to watch TV shows and films on iflix for hours without using their main data quota.

    The experience center is a strategic cooperation between the two companies to support retail sales. Indosat Ooredoo and Samsung both have the vision of giving customers an enjoyable and satisfactory experience with the Studio Experience Center.

    Indosat Ooredoo director Joy Wahjudi said the experience center was established to provide a one-stop service for Indonesians.

    The two companies are both committed to establishing experience centers to enable customers to obtain information and try out the latest products and services.

    “We aim to also establish studio experience centers in other Indosat Ooredoo stores,” Joy said.

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