Category: General
Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.
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Vietnam economy seen growing 8% in 2022, beating official target
Vietnam’s economy is expected to grow 8% this year, beating an official target for an expansion of 6.0%-6.5%, the government said on Tuesday.
The country’s exports are forecast to rise 9.5% to $368 billion in the year, the government said in a statement, adding that its foreign direct investment inflows are seen rising 6.4%-11.5% to $21 billion-$22 billion.
Vietnam, a regional manufacturing hub, has seen its economy rebounding from the pandemic, with gross domestic product in the third quarter growing 13.67% from a year earlier.
The government said it will pursue “a flexible and prudent” monetary policy during the rest of the year to ensure macroeconomic stability.
Vietnam will aim for a growth of 6.5% and will consider an inflation target of 4.5% next year, the government said.
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Changi Airport implements higher airport fees on travellers starting Nov 1
While international travel has officially picked up this year, it’s important to note that passengers departing from Singapore’s Changi Airport will now have to pay extra airport fees and levies starting November 1, 2022 to Mar 31, 2023.
Changi Airport departure fees will be increased from $52.30 to $59.20 to make way for the aviation industry’s recovery phase. This comprises $40.40 passenger service and security fee, an $8 aviation levy and a $10.80 airport development levy. The passenger service and security fee will subsequently go up again in phases, to $43.40 on Apr 1, 2023 and $43.40 on Apr 1, 2024.
The announcement was made on September 15 by the Civil Aviation Authority of Singapore (CAAS) and Changi Airport Group (CAG), who informed that the increase in fees was announced in 2018, but suspended due to the pandemic. The aviation levy amounts will be utilised for maintenance of the airport and making Singapore the prime hub of international aviation in the post-pandemic era, per CAAS.
Those who have booked tickets from Singapore before November 1 are not required to pay the additional charges. There will also be no change to the departure fee for in-transit passengers. They will continue to pay $9 in airport charges.
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Ororo commences operation of $25m glass recycling plant in SA
The new Orora glass beneficiation plant in South Australia has begun operations, with the $25m facility set to recycle 150,000 tonnes of post-consumer glass each year, which will go into the company’s glass manufacturing plant next door.
Orora CEO Brian Lowe and South Australia Deputy Premier Susan Close officially opened the highly automated plant this morning. The SA and Commonwealth governments provided some $8m of the funding for the new plant.
With just 12 staff and the latest optical technology, the highly automated plant will remove impurities from used broken glass through crushing, cleaning and sorting, to deliver crushed contaminant-free glass, ready for manufacture into new products.
The company says the new plant will enable the 900 million glass bottles manufactured at the company’s Gawler plant to have an average of 60 per cent recycled content by 2025. All the recycled glass will be used by Orora for its beverage products, which includes bottles for wine, beer, carbonated soft drinks, kombucha, water and olive oil.
The new plant took just a year to build, overcoming supply chain issues, and bringing in the latest European technology for its automated sorting process.
Orora CEO Brian Lowe described the beneficiation plant as a major milestone in the company’s sustainability journey. “Our new world-class beneficiation plant is a significant achievement as it will increase the amount of recycled glass used in our manufactured products, allowing us to process up to 150,000 tonnes each year – that’s equivalent to approximately 330 million wine bottles or 750 million beer bottles. Not only does this progress Orora’s sustainability agenda, it enhances our ability to support our customers’ sustainability goals, in turn contributing to the circular economy and the sustainability of the Australian glass industry.”
Lowe said, “Together with our new oxygen fuelled furnace at Gawler, we are offering our customers a low emission, highly recycled product.”
Close said, “Consumers are increasingly demanding recycled packaging, and this project makes a significant contribution to the circular economy and the sustainability of the glass industry in this state.
“We value the investment of the Commonwealth and SA government – it aligns to the government’s focus on increasing Australia’s capacity to generate high value recycled commodities, investing in recycling and waste infrastructure, as well as creating new opportunities to recover and reuse resources.”
Lowe said that the company saw plenty of opportunity for growth in the domestic glass business, saying, “Australia is still a net importer of glass bottles, which could be manufactured here, and would save on emissions in transport.”
Lowe also said the beginnings of rapprochement in Australia’s trading relationship with China was good to see, but said Orora was not counting on a resumption of the wine trade, for which the company was a major glass bottle supplier. Since the wine tariffs came into play, which ended most of Australia’s wine exports to China, Orora has pivoted into new business areas, and has replaced all the lost business. Lowe said, “Any easing of restrictions would be good news, and we would be ready to supply winemakers, but we will have to wait and see.”
A transition away from plastic bottles has not yet begun, with Lowe saying if it does happen it will more likely be to aluminium cans rather than glass bottles. The company is investing some $200m in can production over the next three to four years.
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WhatsApp might soon increase the group chat cap to 1024 people
If you are a WhatsApp user with many friends, and we mean a lot, lot — 1000+ — you will be happy to learn that, soon, you will probably be able to add up to 1024 of your friends in one group chat.
As WABetaInfo first reported, WhatsApp is rolling out a new feature to select WhatsApp beta testers that increase the current 512-person group chat cap to 1024.
Previously, you could only add up to 256 people in one group chat, but WhatsApp saw that wasn’t enough anymore, and in June 2022, it increased the limit to 512 people. After all, if you are a big business with many employees that use WhatsApp as its main communication app, a 256-person cap is just not enough.Before the limit increase, many large companies that use WhatsApp had to make and manage multiple group chats because they couldn’t add all of their employees to one single conversation. And now, just a few months after the raise, WhatsApp wants to double the limit again, enabling even bigger companies to use the app as their main communication method.
Furthermore, to give admins better control over these large groups, WhatsApp is also working on a new set of tools. For example, it wants to introduce a list of pending participants — which is a section that lists all the people wanting to join a group and lets admins approve them at any time — and an approval system that enables admins to choose who can add new participants to the group.Sadly, there is no information on when WhatsApp will release these features to regular users. If you want to have a group chat with 1000+ people right now, you could create a group in Telegram. The cap there is 200,000 people, which should be plenty enough. -

Aeon plans to triple Vietnam malls
Japanese retailer Aeon plans to triple the number of malls in Vietnam by 2025 as part of its expansion strategy to meet the needs of a growing middle class population.
A report said the number of Aeon malls will nearly triple to 16 throughout Vietnam.
Aeon has some 200 stores in Vietnam at present, including six shopping malls.
The stores are concentrated in Ho Chi Minh City and Hanoi, Vietnam’s biggest metropolises.
A mall will be opened in the central town Hue in 2024.
The company is also considering increasing its supermarkets in Hanoi to 100 by 2025, about 10 times the current number.
Vietnam is “the most important market in our overseas strategy,” the report quoted a senior Aeon executive as saying.
The country has a population of 100 million people with an average age of 33. Economic growth of more than 7% is expected this year in a repeat of last year’s performance.
Aeon entered Vietnam in 2014 and has invested over $1.18 billion in the country to date.
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Miniso launches ‘$2 plus’ concept store in Canada
Chinese retailer MINISO unveiled a new “$2 Plus” concept at the re-opening of its Vaughan Mills store in the Greater Toronto Area. The concept reflects MINISO’s aim to provide shoppers with a unique in-store experience while offering excellent value, well-designed products in response to the effects of rising inflation on consumer budgets.
Having been closed for refurbishment for several months, MINISO’s store at Vaughan Mills, one of the largest shopping malls in Canada, re-opened its doors to shoppers with a brand-new look. Inspired by MINISO’s original creation, the MINI Family of adorable animal characters, the store’s remodeled interior embodies the brand’s lively and youthful atmosphere and reflects the company’s intention to feature more of its own original products.
The revamp heralds MINISO’s new direction in Canada, introducing the brand’s all-new “$2 Plus” concept to local consumers. The concept sees MINISO take inspiration from the much-loved dollar store as a means of offering customers products at low prices, while the brand provides more diverse and higher quality goods than traditional low-cost retailers. As inflationary pressures grow, MINISO’s long-standing Chinese supply chain capabilities ensure customers, who are increasingly cost-conscious, can rely on the “$2 Plus” model for quality, affordable, design-led products today and into the future.
“Ever since we first set foot in Canada in 2017, our ambition has been to provide customers with well-designed products at reasonable prices, as well as enjoyable shopping experiences, and the ‘$2 Plus’ concept is our way of further realizing this. With affordable prices and a unique treasure hunt shopping experience in-store, our ‘$2 Plus’ stores aim to be the go-to place for everyone looking for quality lifestyle products on a budget,” said Bella Tu, General Manager of MINISO Overseas Operations.
The Vaughan Mills store is one of the first four stores to be refashioned for the “$2 Plus” concept. Three other stores, in the Scarborough district of Toronto, Markham, and Vancouver, also opened on the same day. The remaining MINISO stores in Canada are slated to undergo similar makeovers soon.
MINISO has opened 50 outlets across Canada since May 2017. The brand is well-known for its licensed collections with Marvel and Disney, We Bare Bears, Coca-Cola and more.
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Malaysia new budget airline aims for cheaper fares than AirAsia
Malaysia’s MYAirline plans to begin commercial operations by the end of this year, with its CEO saying it can sell cheaper fares than domestic rival AirAsia — the region’s leading low-cost carrier.
CEO Rayner Teo sees demand for low-cost air travel rising as Asia emerges from COVID pandemic restrictions. MYAirline hopes to stand out with cheaper tickets, better real-time customer support and punctual flights.
“We believe we can easily offer cheaper flights based on cost structure,” Teo, also the carrier’s co-founder, told Nikkei Asia in a recent interview at its humble operation center above a shopping mall in Subang Jaya, near the capital Kuala Lumpur.
Although MYAirline is the David to AirAsia’s Goliath, Teo and senior management are confident of their strategy, with some of them having gained experience at the airline owned by the Tony Fernandes-led Capital A.
Kathleen Tan, MYAirline’s chief executive adviser, logged 13 years working for Fernandes, who with another investor led the purchase of AirAsia in 2001 which eventually shook up the region’s travel industry with low cost fares and no frills service.
MYAirline’s cabin operations manager Mohd Izwan Razak, meanwhile, was on AirAsia’s payroll for 17 years. Teo himself worked at the airline for 15 years until July 2019, leaving as the group head of sales.
Teo said he had not planned to fill MYAirline with ex-AirAsia staff, but that he had simply recruited those who had lost their jobs or been placed on furlough, including pilots and cabin crew, over the last two years when airline operations were drastically reduced because of the pandemic.
MYAirline, which has received a license to operate from the Civil Aviation Authority of Malaysia, plans to start with three secondhand Airbus A320s, but aims to increase its fleet size to 50 within the next five years.
“We have signed some attractive deals with very large lessors,” Teo said, though he declined to provide details.
Capital A’s Fernandes has refrained from commenting when asked recently by reporters about the MYAirline venture and the competition it could bring.
Analysts say that MYAirline faces some challenges in competing on cost in an environment that includes established carriers AirAsia and Malaysia Airlines.
“The airline is being marketed as an ultra-low-cost carrier, which is an interesting concept as AirAsia’s average cost per seat is one of the lowest in the industry and hard to beat,” said Shukor Yusof of Endau Analytics.
Separately, Brendan Sobie, an independent aviation analyst, said that the start of MYAirline will intensify competition and bring back the problem of overcapacity that plagued Malaysia before the pandemic. Citing Malaysia Airports figures, Sobie said domestic passenger traffic in the country in August was at just 66% of pre-COVID levels in August of 2019, with international traffic at an even lower 38%.
“There will be some stimulation as fares decline, possibly to pre-COVID levels, but this is hardly sustainable given today’s high fuel cost environment,” he said. “Prior to the pandemic domestic yields were very low and none of Malaysia’s domestic airlines was profitable.”
Teo said the airline will use Kuala Lumpur International Airport as its central hub, plying domestic routes before expanding to international destinations after one year.
A check with the Companies Commission of Malaysia showed that MYAirline has two million shares at one ringgit each, amounting to 2 million ringgit ($430,000) in paid-up capital. Private firms Zillion Wealth and Trillion Cove Holdings — both owned by local businessman Goh Hwan Hua — have stakes of 88% and 10%, respectively, in the airline. Teo owns the remaining 2% share.
According to the website of money lender Trillion Cove, Goh who is listed as its CEO and director, has more than 20 years of experience managing information technology and application-related businesses in Malaysia, Thailand, Singapore and Indonesia. The site said he had been involved in various industries, including e-commerce, e-ticketing, fintech, retail and tourism.
Teo said owning a commercial airline has been a longtime dream of Goh’s.
“He has been asking me for the last seven years about the idea of forming an airline, and my answer has always been the same to him, that there are many ways to waste your money,” Teo said.
“But in October 2020, when he (Goh) asked again, I thought this was the best time” to start preparing, he added, referring to the collapse in the global aviation sector due to travel restrictions and border closures.
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Aldi faces $10m underpayment bill after court ruling
Aldi could be liable for millions of dollars in compensation after a federal court judge found the supermarket chain had underpaid warehouse workers.
The court has found Aldi breached employment laws by directing employees to begin work 15 minutes before their rostered starting time.
Workers at a Sydney distribution centre were required to undertake a number of tasks before clocking on, including completing safety checks on forklifts, checking communication devices and undertaking a group warm-up activity.
Aldi claimed it was not underpaying its workers and that employees were only expected to be ready to commence work at the start of their rostered shifts.
But judge Douglas Humphreys said he was satisfied there was a “clear implied direction” that employees had to arrive early and undertake those tasks, and that a consistent failure to comply would lead to disciplinary action.
“There was no personal benefit to the employee in the activities carried out. Each was to the benefit of the employer,” he said in his findings.
“In these circumstances, the court is satisfied that the activities carried out constitute work.”
The SDA retail and warehouse union claims Aldi owes its distribution centre workers up to $10m in unpaid wages for working an extra 10 minutes per shift.
It says the decision could affect about 4,000 current and former workers, a claim disputed by Aldi.
The company said it respected the court’s decision and was determining the payment owed to four employees directly affected by the proceedings.
“We are reviewing the implication of the court’s decision on other employees across our business and will seek to apply the principles of the court’s decision fairly to any other affected employees,” an Aldi spokesperson said on Wednesday.
“Numbers quoted by the SDA are significantly inflated and are not representative of the number of employees we believe may be impacted by the decision.”
The SDA said it was still working through calculating individual back-pay amounts for its members.
“Aldi joins a long list of large employers found to have underpaid their workers,” the SDA’s NSW branch secretary Bernie Smith said.
“Unlike the way the multinational likes to present itself in its advertisements, it turns out Aldi is not good and not different.
“Multinational companies operating in Australia can’t set their own rules.”
Humphreys is yet to make any orders regarding penalties. The parties are scheduled to return to court on Friday for a directions hearing.
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Big Four audit 40% of public companies in Vietnam
The so-called Big Four, Deloitte, Ernst & Young, KPMG, and PricewaterhouseCoopers, audit 40% of publicly traded companies in Vietnam. As of last year, Vietnam’s three stock markets, HoSE, HNX and UPCoM, had over 1,600 firms listed, and the four companies audited 664 of them.
Their total revenues in 2021 were nearly VND3.76 trillion (US$160.2 million), and profits were VND235 billion. The profit margins in the industry are generally low compared to others, with PwC having the highest rate of 15.4% and KPMG the lowest of 0.4%. PwC also had the highest revenues of VND1.12 trillion followed by Deloitte with VND1.06 trillion. The latter’s revenues have increased for four straight years.
Ernst & Young (EY) saw revenues decline for a third consecutive year. In the last five years KPMG’s annual revenues have always been less than VND600 billion, the lowest of the four. Industry insiders said business results in the last two years were somewhat affected by the Covid-19 pandemic as customers cut costs and businesses only wanted to keep mandatory audit services and cut others such as consulting and tax advice.
A deputy general director of a Big Four firm said that auditing is a highly professional field that is completely different from normal production, business and service enterprises.
“Unlike a public company, an audit firm does not have any external shareholders except partners who both run it and are its shareholders.”
EY performed the most audits last year, nearly 330, or the same as the other three combined.
However, revenues do not come just from auditing.
A senior official at a Big Four company said that auditing might be the core activity but has the lowest profit margin.
Consulting has a higher profit margin, and the highest is the tax segment.
“That is also the reason why many auditors actively seek to boost revenues from other segments.”
But for EY, auditing remains the backbone, accounting for nearly three-quarters of its total revenues last year. Some of its major clients include Vingroup, Bao Viet, The Gioi Di Dong, Agribank, Vietinbank, Sacombank, VnDirect, and SSI.
Auditing accounts for nearly half the revenues for Deloitte with its major clients being Vietnam Airlines, FPT, Sun Life, and Wooribank.
PwC and KPMG are more into non-audit services, with auditing only accounting for 4.3% and 14% of their revenues last year.
PwC provides some 10 non-audit services including operation consulting, business consulting, legal advice, tax advice, and private business support.
It is a major player in business consulting and operation consulting.
KPMG is known for business consulting, tax consulting and law and legal services.
In Vietnam, it regularly issues reports on corporate activities, human resource management, startups, and consumer behavior.
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Thailand’s Central Retail to double Vietnam stores in 4 years
Thailand’s Central Retail plans to double more than the number of its stores in Vietnam from the current 340 to 710 by 2026 to capitalize on a growing market.
The main retail arm of Thai conglomerate Central Group will spend 30 billion baht (US$790 million) for the expansion, which it hopes will make it Vietnam’s biggest food and property retail platform.
“We always put ourselves in the center of consumers’ lives,” Olivier Langlet, CEO of Central Retail Vietnam, said.
The company eyes sales of 100 billion baht following the expansion, up from the current 38.6 billion baht, he added.
Central Retailed first came to Vietnam 10 years ago and now has ten retail brands, including Go! Mall, Nguyen Kim, SuperSports, and Top Market, which sell a range of products from food to electronics.
Other foreign retailers who have announced plans to expand in Vietnam include Japan’s Aeon and South Korea’s Lotte.
Aeon Mall, which has six outlets, plans to open 16 more, including three or four in Hanoi.
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South Korean conglomerate Naver acquires fashion platform Poshmark
Naver, the South Korean search giant, announced it plans to acquire secondhand apparel marketplace Poshmark for $1.2 billion in cash. The deal values publicly traded Poshmark’s shares at $17.90 — a 15% premium over today’s closing price — and the companies expect it to close by Q1 2023, subject to approval by Poshmark stockholders and “the satisfaction of certain other customary closing conditions.”
Assuming the transaction goes through, Poshmark will become a standalone subsidiary of Naver led by CEO Manish Chandra and Poshmark’s current management team. It’ll continue to operate under its existing brand, Naver says, and maintain its staff, user base and headquarters in Redwood City, California.
In a press release, Naver and Poshmark lay out several arguments as to why the deal makes sense for both parties. By acquiring Poshmark, Naver plans to combine the service’s growing social shopping platform, where users buy and sell used apparel, with its “technological prowess” and existing communities, like the online forum Naver Café. As for Poshmark, it stands to benefit from Naver’s image recognition and search technologies, which Naver says will allow the shopping platform to offer new discovery and recommendation experiences that let users find apparel by searching colors, designs and materials and identify where to find products by scanning clothes using their smartphone cameras.
Naver also touts its robust ad-serving and payments infrastructure, averring that Poshmark will be able to leverage it to better analyze sales statistics and serve international customers. The long-term plan is to, with Naver’s backing, grow Poshmark’s business into additional developed markets in Asia and elsewhere where Naver has significant holdings — in part by integrating some of Naver’s live shopping services with the Poshmark platform. At the same time, Poshmark will help Naver establish a stronger U.S. foothold inclusive of the stateside properties the tech giant already owns, like digital comics portal Webtoon Entertainment and online story platform Wattpad.
Naver optimistically predicts the acquisition could grow Poshmark’s annual revenue “beyond” 20% and save the company $30 million in annual run rate within two years. That’s doubtless taking into account expansion in the market for online “re-commerce,” which is estimated at $80 billion in the U.S. alone and is expected to grow by 20% annually to $130 billion by 2025, according to Activate Consulting data cited by Naver.
Poshmark CEO Manish Chandra said in a press release:The opportunity to join forces with Naver — one of the world’s leading and most innovative and successful internet companies — is a testament to the strength of our brand, operating model and what we’ve built over the last decade with our talented team and amazing community. Our industry continues to evolve at a rapid pace, and we are excited to continue to lead the future of shopping by providing our community with an unparalleled experience that is simple, social, fun and sustainable. This is a highly compelling opportunity for our employees, who will benefit from being part of a larger, global organization with shared values and complementary strengths. This transaction also delivers significant and immediate value to our shareholders. Longer term, as part of Naver, we will benefit from their financial resources, significant technology capabilities and leading presence across Asia to expand our platform, elevate our product and user experiences and enter new and large markets. I look forward to partnering with Naver as we take our company into its next phase of growth.
Naver CEO Choi Soo-Yeon said in the same release:The combination will create the strongest platform for powering communities and re-fashioning commerce. Poshmark is the definitive brand for fashion in the U.S. that provides a social network for buying and selling apparel. Naver’s leading technology in search, AI recommendation and e-commerce tools will help power the next phase of Poshmark’s global growth. Poshmark is a natural fit for our business — our two companies share a common set of values and vision around content, community and empowerment. Bringing Naver and Poshmark together will immediately put us at the forefront of creating a new, socially responsible and sustainable shopping experience designed around sellers of all sizes and interests — from individual and influencer sellers to professional sellers, brands and specialty boutiques — and a large, loyal and highly engaged social community. We are excited to work closely with Manish and his talented team to create lasting value for all our stakeholders.
Poshmark’s exit comes over a decade after its founding in 2011. Chandra — alongside Tracy Sun, Gautam Golwala and Chetan Pungaliya — started the company in Chandra’s garage, funding it partially with the proceeds from the sales of Chandra’s previous company, social shopping startup Kaboodle, to Hearst. They settled on a simple business model: Akin to eBay, users pay Poshmark a fee when they make a sale.
Prior to its listing on the Nasdaq at a valuation of over $3 billion (and reaching as high as $7 billion), Poshmark raised more than $160 million in venture capital from VC firms including Temasek, Menlo Ventures, GGV Capital and Mayfield.
Poshmark claims to have over 80 million registered users. But despite that large potential customer base, the company has performed unpredictably in recent years, reporting a loss of $44.4 million for 2021 after raking in a $25.2 million profit in 2020.
Etsy acquired fashion resale app Depop for $1.62 billion last year, a startup which competed with Poshmark. Meanwhile, shares of The RealReal are down 93% from its IPO in 2019, while ThredUp, which went public two months after Poshmark, has fallen 87%.
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Muji launches under 500 yen store concept
Ryohin Keikaku Co., which operates MUJI, opened a new type of store called MUJI 500 at JR Mitaka Station in Mitaka, Tokyo, on Friday. The new store mainly sells daily necessities for ¥500 or less.
The percentage of items priced under ¥500 at the new shop is roughly 70%, an increase from less than 30% at regular stores. The company plans to open 30 stores in this new format by the end of February 2023, mainly in central Tokyo.
The new store sells about 3,000 products, less than half the number of items sold at regular stores. About 2,000 of the products are under ¥500, including food items, kitchen sundries and garbage bags. As well, customers can order products online that are not immediately available at the store and then later pick up the items.
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Hong Kong retail sales growth stalls
Hong Kong retail sales growth stalled in August, down 0.1 percent yearly, following a revised estimated increase of 4.1 percent in July.
According to the Census and Statistics Department, August’s figures were impacted by a high base compared to a year ago, but for the first eight months of the calendar year, sales are down by 1.5 percent on year.
Calculated with the impact of price changes removed, August sales were down by 2.9 percent, and July sales were up by 1.1 percent. Sales for the first eight months of the year combined were down by 4.5 percent.
“Looking ahead, the moderating local epidemic situation, improving labor market conditions and [the government’s] The Consumption Voucher Scheme will continue to support consumption sentiment and demand in the near term, but the increasingly tight financial conditions will pose constraints,” said a government spokesperson. “It is crucial for the community to work in unison with the government to contain the epidemic, to create greater room for the recovery of consumption-related activities.”
Online sales accounted for 9.1 percent of total turnover in August and were 21.3 percent higher than the same month last year. That followed an increase of 8.4 percent in July, with year-to-date online sales up by 21.7 percent.
Categories with the largest declines in August were apparel (down by 7.4 percent), shoes and accessories (12.7 percent), and books and stationery (17.4 percent). Categories showing growth included jewelry and watches up by 4.3 percent, and motor vehicles and parts, up by 43.7 percent.

