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Category: General

Retail News Asia is committed to providing both local and global retailers with the latest General Retail news throughout the Asian market. This on a daily base.

  • China retail sales surprise

    China retail sales surprise

    October figures for China retail sales show a surprise 11 per cent leap year on year.

    It seems that while the commentators were talking about how China’s economy was nodding off, consumers were out spending.

    Total retail sales of consumer goods during the month reached 2,827.9 billion yuan, or US$442.939 billion.

    From January to October, the total retail sales of consumer goods reached 24,435.9 billion yuan, up by 10.6 percent year-on-year.

    October retail sales in urban areas rose 10.8 per cent and in rural areas by 12.2 per cent.

    From January to October, retail sales in urban areas rose 10.4 per cent and in rural areas by 11.8 per cent.

    Online sales for the first nine months of this year totalled 2,948.4 billion yuan, an increase of 34.6 per cent year-on-year. Sales of  food and clothing rose 41.2 per cent and 24.4 per cent respectively.

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  • New CEO for NTUC Fairprice

    New CEO for NTUC Fairprice

    NTUC FairPrice has announced the resignation of  CEO Tan Kian Chew on December 31 after 23 years with the company.

    Tan will join the Singapore Labour Foundation as CEO.

    His replacement has been named as Seah Kian Peng, who will commence on January 1. Tan joined NTUC FairPrice in 1992 as one of its assistant GMs and quickly rose to become GM (operations and corporate planning) in 1994, COO in 1995, deputy CEO in 1996 and eventually CEO in 1997.

    NTUC FairPrice chairman Bobby Chin said he deeply appreciated Kian Chew’s 23 years of service to FairPrice.

    “In [his] time, he has helped to build and strengthen the social enterprise.  He leaves FairPrice well poised to continue to deliver significant social good and in sound financial health.  He has built strong relationships not only within Fairprice but also across the group of social enterprises and the Labour Movement.  He is not only a colleague, but a friend to all and a mentor to many.  I wish him every success in his next career and I am sure all of us at FairPrice will miss him dearly.”

    During his tenure, Tan focused NTUC FairPrice on its social mission of moderating the cost of living for daily essentials. These include absorbing the initial impact of GST, launching the Everyday Low Price basket of goods and introducing the two per cent discount for seniors (on Tuesdays) and three per cent discount for pioneers (on Mondays), benefitting over 170,000 seniors every week.

    NTUC FairPrice has regularly been voted the most socially responsible company and one of the top brands in Singapore and the region by independent survey companies.

    Apart from delivering on its social mission, under Tan’s leadership NTUC FairPrice also grew quickly to become Singapore’s leading retailer with annual sales growth from $752 million in 1997 to $3.2 billion in 2014, attaining a market share of 59 per cent in 2014. Profit before tax also rose from $49 million in 1997 to $227 million in 2014 and net assets of the cooperative rose from $217 million to $1.5 billion during this period.

    “I am grateful to have spent 23 years with this great organisation, and deeply honored to have had the opportunity to lead it for the last 18 years,” said Tan in a statement.

    “I am very proud of what my colleagues and I have accomplished together during this period; in meeting competition, overcoming challenges and leading FairPrice to becoming a clear market leader in Singapore with a strong social mission.  I am leaving FairPrice with a sense of confidence as I am handing it over to Seah Kian Peng who has proven himself to be a very capable and dynamic leader.”

    Incoming CEO Seah has worked in both the public and private sector and joined the National Trades Union Congress – administration & research unit (NTUC-ARU) in June 1996 and was seconded to NTUC FairPrice in February 2001 as COO. In November 2001, Seah was re-designated as deputy CEO and continued to be overall-in-charge of supermarket operations.  In July 2006, with the announcement of the new group corporate structure, Seah was appointed MD of Singapore and was subsequently promoted to CEO of the Singapore business in April 2010.

    Under Seah’s leadership, FairPrice increased its footprint in Singapore from 99 to 290 stores with the opening of new formats to meet the evolving needs of the people in the city.

    Said Seah today: “I am humbled and excited by this continuing opportunity to serve the people of Singapore. NTUC FairPrice is an important part of the social fabric of Singapore and we will continue to focus on our social mission of moderating the cost of living for daily essentials while meeting the evolving needs and aspirations of the people of Singapore in this area.”

  • Parkson expands into food to stem losses

    Parkson expands into food to stem losses

    Hit with a 15 per cent sales slump since the introduction of GST in Malaysia, embattled department store operator Parkson is set to enter new categories – gourmet food, supermarkets, beauty  – and import new fast fashion brands.

    The company has invested RM100 million (US$22.8 million) into a rebranding and repositioning project.

    It will also introduce variations of its reform into other countries where it operates: Vietnam, Indonesia, China, Myanmar and Cambodia.

    Parkson Retail Asia director Datuk Magic Lee said in a media briefing that the group expected sales to fall as much as 15 per cent after GST came into effect and that the company has also been hit by a heavy devaluation of the ringgit.

    “We will keep doing this. Retail needs to keep changing or it will get boring. We will continue investing in new businesses, bringing in new brands, even in food and beverage. We plan to bring in a bakery in the future.”

    Parkson plans to launch three “affordable” fast fashion brands from Korea into Malaysia soon, targeting about RM60 million in annual sales from the stores in stores. Those brands are Spao, Mixxo and Who.A.U. The first concessions will open on November 27.

    Lee says the company plans to build a portfolio of about 100 brands in its apparel offer and will also continue to open new stores throughout the region.

    “At the moment, we are very aggressive in South-East Asia. In Malaysia, we open three or four new outlets each year, and in Indonesia between three and five outlets,” he said.

    “In Southeast Asia, we are still fairly competitive. Competition here [in Malaysia] is not so severe. Many strong brands have not come to Southeast Asia yet, so we can bring these brands in.”

    Lee says while the company expects the weak consumer sentiment in Malaysia to continue, the company plans to remain proactive “so when the market is ready, we are ready too”.

    He hopes the rebranding campaign will fuel at least a 50 per cent rise in sales year on year.

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  • L’Oréal CEO says Q3 slowdown in Asia is ‘temporary’

    L’Oréal CEO says Q3 slowdown in Asia is ‘temporary’

    The L’Oréal chairman has stated that despite a market that slowed in the third quarter in Asia and in Travel Retail, L’Oréal Luxe has “strengthened its worldwide position with significant gains in Western Europe, in Asia, Pacific, in the Middle East and in Latin America.”

    His statement accompanies the release of the firm’s nine-months sales results which reveal a temporary third quarter slowdown for L’Oréal Luxe in Asia; strong e-commerce sales (projected at +€1bn in 2015); a slowdown in travel retail; and ‘significant’ sales and profit growth.

    According to Agon, despite these results, the ‘Consumer Products Division’ is performing well in India, Australia and Thailand. In China, growth at L’Oréal Paris is reportedly accelerating, while Magic is undergoing a transitional period.

    Market ‘turbulence’ in Asia

    The active cosmetics division is also said to be ‘growing strongly’, thanks to the success of La Roche-Posay.

    Kiehl’s, Yves Saint Laurent and Giorgio Armani are contributing to the dynamism of L’Oréal Luxe, in a context of slower third-quarter growth in Hong Kong and Travel Retail Asia.

    Roche-Posay is renewing its expert franchise for oily skin with the launch of Effaclar K(+). The company adds that the brand is continuing to post double-digit growth in all geographic Zones, with ‘outstanding performances’ in France, Brazil and China. The successful international roll-out of SkinCeuticals is continuing.

    “L’Oréal Luxe experienced a temporary slowdown as a result of market turbulence over the summer in Asia, in Hong Kong and in Travel Retail. By geographic zone, North America’s growth is gradually increasing and Western Europe confirms its positive trend. In the third quarter, the New Markets have been hampered by the difficult Brazilian market, market turbulence in Asia and the taking over of agents’ contracts in the Middle East. In China, sales growth is in line with earlier quarters,” says Agon.

    Finally, the chairman said that currency fluctuations actually had a positive impact of +8.3% and if September-end exchange rates (€1 at $1.12) are extrapolated up to December 31, then the impact of currency fluctuations would be +6.7% for the whole of 2015.

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  • CP All supermarket has the lone laugh in drought hit Thailand

    Sales have tumbled at everything except one of Thailand’s prominent supermarkets as the most terrible drought season in 10 years strikes at the heart of the cultivating sector – the foundation of the rustic economy – and disappoints arrangements to open more stores in the regions.

    CP All is the only supermarket in Thailand to register a rise in same-store-sales growth, when the company reported a growth of 1.6 percent in Q3. Big C Supercenter, Thailand’s second-largest hypermarket chain after Tesco PLC, endured a 5.2 percent slide in Q3 same-store sales growth (SSSG) from a year prior, the most among its associates. About portion of Big C’s business originate from the inside Thailand where shoppers are worried about dry spell, low product costs and a feeble financial standpoint, investigators say. Tesco’s Thai unit does not report quarterly SSSG numbers.

    Big C, lion’s share claimed by Casino Group in France, has lessened its pace of extension like numerous different wary retailers. That is in sharp differentiation to the part’s forceful development arranges only a couple of years back.

    CP All, owned by billionaire Dhanin Chearavanont, is taking an alternate tack. The administrator of Thailand’s 7-Eleven stores is progressing with its extension, mostly to counterbalance slower deals at existing stores. That methodology is by all accounts working – same-store sales rose 1.6 percent in Q3. CP All was additionally the main retailer with any development in deals. The organization arrangements to open no less than 600 store a year to expand the aggregate number of stores to 10,000 by 2018.

    Analysis says retailers’ profit has bottomed in the second from last quarter, with government measures set up to invigorate utilization in the final quarter. That feeling is reflected in a pickup in purchaser trust in October, the first ascent in 10 months. In any case, the street to recuperation may be long, as general utilization could be dragged around falling homestead livelihoods one year from now. Climate forecasters say dried conditions could hold on through 2017. The agrarian area is the nation’s biggest business, representing 32 percent of Thailand’s work power.

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  • HKTDC Design Gallery Wan Chai relaunched

    HKTDC Design Gallery Wan Chai relaunched

    The Hong Kong Trade Development Council has unveiled a revamped HKTDC Design Gallery shop at the Hong Kong Convention and Exhibition Centre.

    HKTDC executive director Margaret Fong was joined by famous Hong Kong actor Moses Chan and many of the city’s top designers at an opening ceremony yesterday.

    The store was created to promote products invented back in 1991.

    The diverse variety of products on offer highlights the extraordinary creativity of Hong Kong designers in areas ranging from jewellery, watches, electronics and fashion to home products, gifts and children’s items.

    The revamped HKTDC Design Gallery Wan Chai shop showcases nearly 5500 innovative products from more than 230 Hong Kong designers and brands in eight distinctly designed zones.

    Hong Kong designer brands feature in DG Discover; handbags and accessories in DG Vogue; environmentally friendly products in DG Green; baby and children’s products in DG Mini; home goods and gifts in DG Delights; electronic and digital goods in DG Smart; high-end luxury products such as jewellery, watches and leather and cashmere goods in DG Luxe; and collaborative creations by Hong Kong designers and international brands that combine the best of East and West in DG Plus.

    Featuring minimalist geometric shapes and a circular motif, the design of the revamped HKTDC Design Gallery shop creates a vibrant atmosphere to engage customers and elevate brand image. Light wood colours, grey gradients and black linear accents are used to create a comfortable, contemporary environment. The DG Luxe zone is distinguished from other areas of the shop by the use of dark wood colours and deep grey fabric lining.

    At the opening ceremony, Fong said that thanks to the support of local residents, visitors and traders, the shop has been attracting more than 1 million customers each year.

    Apart from new Design Gallery shops in Beijing, Shanghai, Chengdu, Wuhan and other mainland cities, Fong also spoke about the HKTDC’s strategy of collaborating with department stores and lifestyle shops to set up “shops in shops” in Hong Kong and on the Chinese mainland, to bring the best Hong Kong brands to more customers.

    Fong said the HKTDC is also establishing online shops on leading Hong Kong eCommerce platforms such as ShopThruPost, YesStyle and Zalora, as well as Taobao, Tmall and JD.com on the Chinese mainland, in an effort to develop eCommerce opportunities for Hong Kong businesses.

    Between now and December 2015, customers who make a one-time purchase of HK$300 or more at any HKTDC Design Gallery shop in Hong Kong will be entitled to lifetime membership with the DG Club. Members are entitled to a special shopping discount and can earn points to redeem for exclusive gifts or instant cash rebates. To celebrate the re-launch of the HKTDC Design Gallery Wan Chai shop, members will be awarded double points for purchases made between 16 and 18 November 2015.

    The HKTDC Design Gallery Wan Chai Shop is located on the ground floor of the Hong Kong Convention and Exhibition Centre, 1 Harbour Rd, Wan Chai.

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  • CAPA names Dubai’s Griffiths top Asia CEO

    CAPA names Dubai’s Griffiths top Asia CEO

    The first CAPA Asia Pacific Airport CEO award has been given to Dubai Airports CEO Paul Griffiths for his ‘outstanding strategic thinking and innovative direction for the growth of their business and the industry.’

    The award was presented by CAPA Executive Director Peter Harbison in Singapore on 23 November, with Griffiths singled out for ‘successfully managing Dubai through a massive expansion programme and completing an unprecedented runway improvement project’.

    “In 2014 Mr. Griffiths oversaw one of the largest ever runway improvement projects, which required Dubai to operate with only one runway for three months,” said Harbison. “Despite the runway closures, Dubai was able to overtake Heathrow in 2014 as the world’s biggest international airport as passenger throughput increased by 6% to 70.5 million.”

    Paul Griffiths - Dubai Airports CEO

    Dubai Airports CEO Paul Griffiths.

    Now in its thirteenth year, CAPA’s Aviation Awards for Excellence are intended to reward airlines and airports that are not only successful, but have also provided industry leadership in ever-changing environments.

    In its tribute to Griffiths, CAPA noted that much of the UAE’s economic success comes from the performance and growth of Dubai International where he became CEO of Dubai Airports in 2007.

    He has since managed the airport’s successful launch of T3 (2008) and is now in the process of overseeing a $7.8bn expansion plan, including Concourse D which will open in 2016 providing 32 additional gates.

    This will increase Dubai’s passenger handling capacity from 75m to 90m. Griffiths is also heading up the ongoing operation and development of Dubai World Central (DWC), which will eventually become the world’s largest airport with an ultimate capacity of 240m passengers.

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  • Isetan Singapore losses mount

    Isetan Singapore losses mount

    Isetan Singapore has reported a third straight quarterly loss. The high profile, Japanese-owned four store strong department store chain has more than doubled its loss of the same quarter last year.

    The company says sales were down in all of its stores, a trend evident in the results of other locally listed retailers in recent weeks including Metro and FJ Benjamin, and even Courts whose Singapore sales were down despite a significantly increased profit.

    In the three months to September 30, Isetan Singapore lost S$6.15 million. That compares with a $2.93 million loss in the same quarter last year and a $5.85 million loss in the preceding quarter to June 30.

    Sales fell 14 per cent year on year to $68.71 million, partly due to the March closure of its Isetan Orchard store at Wisma Atria. (The company will now lease that space to various retailers.)

    “With the exception of Isetan Jurong East which is still experiencing growth in sales, the other stores had lower sales,” Isetan Singapore said in a statement.

    “Moving forward, the slower economic growth may impact sales and the trading environment is expected to remain very competitive among retailers.”

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  • Real Singapore retail sales slump 4.5 per cent

    Real Singapore retail sales slump 4.5 per cent

    Real Singapore retail sales – the data which excludes motor vehicles – slumped 4.5 per cent from August to September according to government data.

    Year on year sales fell 1.4 per cent, recorded Statistics Singapore.

    The total retail sales value in September 2015 was estimated at $3.4 billion, higher than the $3.2 billion in September 2014 (including motor vehicles).

    Singapore retail sales September 2015

    Sales of food & beverage services (seasonally adjusted) decreased 1.6 per cent in September over August and by 2.7 per cent year on year.

    The total sales value of food & beverage services in September 2015 was estimated at $629 million, lower than the $647 million in September 2014.

    Adding to the concern is that September was the month the city hosted the annual Formula One Grand Prix, traditionally a high driver of inbound tourists.

    The greatest impact on retail sales was a 12.3 per cent decline in sales of watches and jewellery and a 10.2 per cent fall in sales of recreational goods, month on month.

    Sales of clothing, footwear, medical goods, toiletries, optical goods, books, furniture, household equipment; and sales at mini-marts, convenience stores and department stores declined between 2.3 per cent and 8.8 per cent.

    On the upside, retail food and beverage sales, phones, computers and sales at supermarkets rose between 0.8 per cent and 1.7 per cent.

    Singapore F&B September sales 2015

    Year on year, sales at supermarkets, department stores and of medical goods and toiletries grew between 2.8 per cent and 3.9 per cent.

    Sales of optical goods, books, recreational goods, clothing, footwear, phones, computers, watches, jewellery, food, furniture and household equipment; and at mini-marts and convenience stores, declined between 0.4 per cent and 9.9 per cent year on year.

    In the restaurant and hospitality data, fast food sales rose 6.3 per cent year on year, while restaurants declined 7.2 per cent.

  • Indonesia Invests in KFX Project

    Indonesia Invests in KFX Project

    Korea Aerospace Industries (KAI) signed a provisional contract with Indonesia for the country’s investment in the Korean Fighter Experimental (KF-X) project.

    According to the contract, Indonesia is to bear 20% of the system development cost associated with the KF-X project, which totals 8.67 trillion won, while obtaining a prototype and technical data in return for its participation in aircraft design and component production. The cost is to be shared by KAI and the Indonesian government and KAI and PTDI, Indonesia’ state-run defense company, are to be involved in work sharing.

    KAI is planning to start the development of the system within this year in contract with the Defense Acquisition Program Administration of Korea. At present, Indonesia is working on a similar program under the project name of IFX and is planning to import at least 50 fighter jets from Korea. A total of 18 trillion won is scheduled to be invested in the KF-X project and KAI is looking to sell more than 1,000 fighter jets through the project.

    In the meantime, KAI announced on November 22 that it is working on an autopilot system required for the fighter jets’ low-altitude infiltration and terrain crash prevention based on automatic topographical recognition. It added that it designed a flight control law so that the fighter jets can maintain a level flight under any circumstances.

    According to the KF-X project plan, air-to-air fighter jets are slated to be produced between 2025 and 2028 and air-to-sea and air-to-ground ones are added from 2028. The autopilot system is to be tested from the same year, too.

  • Drought holds back Thailand’s retail store expansion

    Drought holds back Thailand’s retail store expansion

    Sales have fallen at all but one of Thailand’s major supermarket retailers as the worst drought in a decade strikes at the heart of the farming sector – the backbone of the rural economy – and frustrates plans to open more stores in the provinces.

    Big C Supercenter, Thailand’s second-biggest hyper mart chain after Tesco PLC, suffered a 5.2 percent slide in third-quarter same-store sales growth (SSSG) from a year earlier, the most among its peers. About half of Big C’s sales come from the country’s interior where consumers are concerned about drought, low crop prices and a weak economic outlook, analysts say. Tesco’s Thai unit does not report quarterly SSSG numbers.

    Big C, majority-owned by Casino Group in France, has reduced its pace of expansion like many other cautious retailers. That’s in sharp contrast to the sector’s aggressive expansion plans just a few years ago.

    CP All, controlled by billionaire Dhanin Chearavanont, is taking a different tack. The operator of Thailand’s 7-Eleven stores is forging ahead with its expansion, partly to help offset slower sales at existing stores. That strategy seems to be working – same-store sales rose 1.6 percent in the third quarter. CP All was also the only retailer with any growth in sales. The company plans to open at least 600 stores a year to increase the total number of stores to 10,000 by 2018.

    Analysts say retailers’ earnings have bottomed in the third quarter, with government measures in place to stimulate consumption in the fourth quarter. That sentiment is reflected in a pickup in consumer confidence in October, the first rise in 10 months. But the road to recovery may be long, as overall consumption could be dragged down by falling farm incomes next year. Weather forecasters say parched conditions could persist through 2017. The agricultural sector is the country’s largest employer, accounting for 32 percent of Thailand’s labor force.

    “The impact of the drought will last for a long time, and that will drag down upcountry incomes and the sector’s SSSG,” said Worrapong Tuntiwutthipong, analyst at Krungsri Securities in Bangkok. “CP All will outperform others in terms of SSSG and earnings growth. Overall, consumption should remain weak, and SSSG will be at low single digits of 1-3 percent in 2016 from 0-1 percent this year.”

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  • China pledges to boost retail, health and travel sectors to lift consumption

    China pledges to boost retail, health and travel sectors to lift consumption

    China will promote the development of the retail, health, travel and sports sectors in a bid to boost domestic consumption, the cabinet said on Sunday.

    In a statement on its website, the State Council said it will encourage financial institutions to accept a broader range of collateral for extending loans to “lifestyle-related businesses”.

    Other sectors that the government highlighted are service ones related to families and the elderly, culture, law, accommodation and catering as well as education and training.

    The State Council said the government will also expand consumer credit, improve the system of Internet payments and study the management of credit card fees “to further reduce overall expenses” related to their use. No details were given.

    The government will crack down on price-gouging as well the sale of counterfeit goods, and prosecute monopolies and businesses engaged in unfair competition, according to the statement.

    Top leaders have flagged a “new normal” of slower growth as it tries to shift the world’s second-largest economy to sustainable, consumption-led development.

    China’s economy is on track this year to grow at its slowest pace in more than two decades. Chinese growth dipped to 6.9 percent in the third quarter, the weakest since the global financial crisis, hurt partly by cooling investment.

    Earlier this month, the government said it will increase financial, fiscal and tax policy support to drive consumption.

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  • Enhanced Air Connectivity Will Make Mauritius a Gateway to Asia

    Enhanced Air Connectivity Will Make Mauritius a Gateway to Asia

    Mauritius will become a gateway to Asia through Singapore for the islands of the Indian Ocean and countries of eastern and southern Africa as a result of the agreement signed on 14 October 2015 between Mauritius and Singapore Changi Airport.

    In reply to a Parliamentary Question the Prime Minister, Sir Anerood Jugnauth, said that this ‘Air Corridor’ offers an exceptional opportunity for growth for Air Mauritius as it taps into the tremendous potential of traffic between Asia/South East Asia and Africa. The increase of frequencies into Singapore will dovetail with the Regional Airline project.

    Given that Singapore’s Changi Airport is the seventh largest international airport in terms of passenger and air cargo traffic, this agreement will allow the development of both passenger and cargo traffic between Singapore and Mauritius as well as between Africa/Indian Ocean countries and Asia/South East Asia, using Mauritius and Singapore as hubs, he said.

    The Prime Minister outlined that on the west side of the corridor, Mauritius has already signed Memoranda of Understanding/Bilateral Air Services Agreements with the following African countries: Botswana, Comoros, republic of Congo, Egypt, Ethiopia, Kenya, Madagascar, Malawi, Mozambique, Nigeria, Rwanda, Seychelles, South Africa, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe.

    On the east side Memoranda of Understanding and Bilateral Air Services Agreements have been signed with China, Hong Kong, Indonesia, Malaysia, Thailand and Viet Nam. Mauritius is in the process of finalising a Memoranda of Understanding with Japan with a view to allowing its national carrier to extend its network coverage in Asia by code sharing with its partner airlines to market points in Japan.

    This forceful move will have an enormous impact on the other sectors of the country and will promote trade, business and economic development, thereby catapulting Mauritius to the next stage of growth. Through promotion on international trade and business in the region Mauritius is poised to become a robust regional hub, he said.

  • AirAsia recognised for contribution towards Sabah tourism

    AirAsia recognised for contribution towards Sabah tourism

    AirAsia has been named ‘Best Airline’ and received ‘Minister Special Awards’ at the recent Sabah Tourism Awards 2015.

    AirAsia Berhad CEO, Aireen Omar received the award on behalf of the airline from Sabah Minister of Tourism Culture and Environment, Datuk Seri Panglima Masidi Manjun.

    The ‘Best Airline’ category recognised AirAsia’s contribution to Sabah’s tourism industry in terms of connectivity and bringing the highest number of visitors to Sabah over the past two years.

    The ‘Minister Special Awards’ was given to AirAsia for its bold expansion of direct air connectivity to Sabah both internationally and domestically with a total of 23 destinations and growing.

    On top of that, the airline also fully optimised Kota Kinabalu’s strategic geographical position, enabling visitors to discover and experience Sabah’s world-class attractions, apart from developing business opportunities in Sabah.

    In a press statement, Aireen thank the Sabah Tourism Board for recognising their hard work and contribution to the state of Sabah with two prestigious awards.

    “We have invested substantially in developing Sabah into becoming a key AirAsia hub and are very pleased that our efforts have paid off with the ever-growing numbers,”

    “We have big plans for Sabah and look forward to growing the current 3 million passengers per annum to at least 12 million passengers,” she said.

    She added that the company is confident in reaching this target with a proper low cost carrier terminal in place in Kota Kinabalu.

    “Sabah has tremendous potential to be a key regional hub and we want to make this a reality,” she said.

    AirAsia has flown over 8.4 million people in and out of Sabah in the past two years and currently serves 698 weekly flights to and from Kota Kinabalu, Tawau and Sandakan in Sabah.

    The airline has also seen a growing trend of guests travelling from the Asian region and Australia into Kota Kinabalu through AirAsia’s Fly-Thru service.

    Bangkok, Beijing, Shanghai and Perth are the top cities with people connecting into Sabah for the past year, and AirAsia currently has 24 Fly-Thru routes into Kota Kinabalu, providing easy access and convenience for visitors across the region to travel to the state of Sabah.

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  • CSA Indonesia Releases Their First Profile Video

    CSA Indonesia Releases Their First Profile Video

    Today, Customer Solutions Association Indonesia (CSA Indonesia) release their first profile video on their own YouTube channel. The profile video contains a brief insight to the large professional network.

    CSA Indonesia is a not for profit organization dedicated for the improvement of service and business performance, and it’s programs covers multi industries. The main programs are Education, Recognition, Certification and Professional Networking.

    Watch the video for CSA Indonesia here:

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