Category: Telecom

Retail News Asia is committed to providing both local and global retailers with the latest Telecom & Telco news throughout the Asian market. This on a daily base.

  • New Zealands’s ComCom to review $2b mobile market

    New Zealands’s ComCom to review $2b mobile market

    New Zealand’s Commerce Commission has agreed to launch a review of the nation’s NZ$2.7 billion ($2 billion) mobile market in the coming year.

    The competition regulator has been asked by New Zealand telecommunications commissioner Simon Bridges to evaluate why there are relatively few MVNOs in the market.

    Bridges has encouraged the regulator to investigate whether competition in New Zealand’s mobile sector is working effectively.

    According to the report, the commission is currently considering the scope of the review, which will be determined in consultation with operators.

    While New Zealand has three mobile operators – Spark, Vodafone New Zealand and 2degrees – MVNOs form a less important part of the mobile ecosystem than in other markets, Bridges argued.

    But mobile operators have questioned the need for a review, stating that competition is already working effectively.

    The commission already conducts annual benchmarking of prices and services in the mobile market against international averages.

    The most recent report found that prices for bundled voice, SMS and data packages are below the average from other OECD countries, but data-only offerings are comparably expensive.

  • IoT and transformation driving ITOM investment

    IoT and transformation driving ITOM investment

    The growth of digital business and the IoT will drive large investment in IT operations management (ITOM) through 2020, Gartner has predicted.

    Organizations are moving towards ITOM open-source software (OSS), and a primary driver of this transition is the promise of a lower total cost of ownership, the research firm said.

    “While acceptance of OSS ITOM is increasing, traditional closed-source ITOM software still has the biggest budget allocation today. Moreover, complexity and governance issues that face users of OSS ITOM tools cannot be ignored. In fact, these issues open up opportunities for ITOM vendors. Even vendors that are late to market with ITOM functionality can compete in this area,” Gartner research director Laurie Wurster said.

    Gartner believes many enterprises will turn to managed ITOM or ITOM as a service (ITOMaaS) enabled by open-source technologies and provided by a third party. With OSS, vendors can provide more cost-effective and readily available ITOM functions in a scaled manner through the cloud.

    Through 2020, public cloud and managed services are expected to be leveraged more often forITOM tools, which will drive growth of the subscription business model for both cloud and on-premises ITOM.

    However, on-premises deployments will still be the most common delivery method. This imposes multiple challenges to incumbent ITOM vendors. First, those vendors that do not offer a cloud delivery model will face continuous cannibalization from ITOM vendors that can deliver ITOM through both cloud and on-premises.

    Second, platform vendors, such as Microsoft Azure and Amazon Web Services (AWS), are providing some native ITOM functionalities on their public clouds. Customers that are running workloads solely on these platforms may prefer these native features. There are also “hybrid” requirements for ITOM tools that can seamlessly manage both cloud and on-premises environments.

  • Huawei consumer revenue grows 36.2% in 1H17

    Huawei consumer revenue grows 36.2% in 1H17

    Huawei has reported a 36.2% increase in revenue from its consumer business for the first six months of the year on the back of strong smartphone sales.

    Sales revenue increased to 105.4 billion yuan, with smartphone shipments up 20.6% year-on-year to 73 million. IDC estimates that Huawei’s share of the global smartphone market grew to 9.8% during the first quarter.

    In Greater China meanwhile, Huawei grew its shipments by 24% year-on-year to claim 22.1% of the global market, while Canalys recently estimated that the company maintained its lead in the market for the second straight quarter in Q2.

    Huawei also reported growth in APAC markets including Thailand, Malaysia, Japan and South Korea for the period.

    Huawei is accelerating its sales strategy in light of its growing brand presence, revealing plans to increase its global retail network to 56,000 stores worldwide by the end of the year, up from 35,000 in May 2016.

    ABI Research director David McQueen said Huawei’s results “document a company that is outperforming the smartphone market, showing solid growth in shipments and healthy development in its revenues.”

    He said Huawei aims to break 10% global market share for the full year, consolidating its position as the world’s third largest smartphone vendor after Samsung and Apple.

    “The company has managed to achieve this continued growth through a focus on providing advanced, innovative products at the high-end, with its P and Mate series of smartphones to the fore with shipments for the two growing 100% year-on-year,” McQueen said.

    “This high-end mix in its portfolio has also helped drive up average selling prices by 28% year-on-year, and the provision of a premium design and experience has worked to strengthen its brand image and awareness in the consumer market. It is this premium brand image that the company needs to foster as a central tenant if it is to continue with this success as it allows it to command higher prices and create much needed profit in a highly competitive marketplace.”

  • NTT Com launches data network services in India

    NTT Com launches data network services in India

    Japan’s NTT Communications has launched international data network services in India as part of a push to expand its presence in the market.

    The services are being provided through NTT Com’s Indian affiliate NTT Communications India Network Services (NTTCINS).

    NTT Com has also commenced construction of two new data centers in Mumbai and Bangalore through managed hosting and cloud service provider subsidiary Netmagic.

    The $160 million investment will add nearly 500,000 square feet of gross floor space, nearly doubling the company’s data center floorspace footprint in India

    NTT Com likewise acquired a VNO ILD network license in March and has been providing its Arcstar Universal One cloud-based network services as it international network services in partnership with local carriers, using these carriers’ network resources while adding value-added services such as NFV.

    “India has been a key strategic market for us with the accelerating shift of IT services from traditional enterprise data centres into the cloud-based services,” NTT Com President and CEO Tetsuya Shoji said.

    “For the past few years, our business in India has consistently grown over 35% annually. With further expansion of data center foot print and addition of international data network services to our service portfolio, we aim to meet the growing market needs for mobility, e-commerce, IoT, cloud and big data.”

  • Emerging Asia leads global smartphone sales growth

    Emerging Asia leads global smartphone sales growth

    Global smartphone demand increased 4% year-on-year during the second quarter to 347 million units, marking the strongest second quarter on record, according to GfK.

    Emerging Asia led the demand growth with a 13% year-on-year increase, followed by Central and Eastern Europe at 11% and Latin America at 10%, the market research company said. Market value grew 9% year-on-year, due to rising average sales price.

    “The record demand for smartphones in the second quarter this year shows that, despite saturation in some markets, the desire to own a smartphone is a worldwide phenomenon,” GfK global director of telecom research Arndt Polifke said.

    “How that manifests itself differs widely by region. Manufacturers are maximizing all their creativity to ensure their latest devices are irresistible – and to increase ASP as a result. Elsewhere, macroeconomic factors and consumer confidence are having an impact, but operators and retailers are employing localized tactics to ensure the smartphone remains the connected device of choice.”

    Yotaro Noguchi, product lead in GfK’s trends and forecasting division, added that “consumers are willing to pay more for their smartphone as they seek a better user experience. Despite the market reaching high penetration levels, GfK forecasts smartphone demand will continue to see year-on-year growth even in 2018, as innovation from smartphone vendors keeps replacement cycles from lengthening.”

    Mainland China: The market plateaus

    In mainland China, smartphone demand plateaued in 2Q17 at 110.1 million units, showing no change year-on-year. This moderation of growth in demand for smartphones was caused primarily by saturation in the market.

    But as in other regions, higher-priced new products are pushing up market value. GfK forecasts smartphone demand in mainland China to total 461 million units in 2017, an increase of 2% year-on-year. The growth in value terms (USD) is expected to be considerably higher, at 11% year-on-year.

    Developed Asia: South Korea drags down the region

    Overall smartphone demand in the region totaled 16.1 million units in 2Q17, down 3% year-on-year. Declining demand in South Korea, which saw impressive growth last year, offset the increased demand in both Japan (up 12% year-on-year) and Australia (up 9% year-on-year). GfK expects the region to experience a slight improvement in demand in the second half of 2017, finishing the full year down 1%. That will equate to 73.1 million units.

    Emerging Asia: Anticipating the strongest regional growth in 2017

    Smartphone demand in the region totaled 56.7 million units, up 13% year-on-year. Bangladesh and Malaysia powered most of this growth. In Bangladesh, smartphone demand grew by a strong 40% year-on-year. Malaysia is maintaining a steady recovery from its 2015 slump, and here demand in 2Q17 grew by 31% year-on-year.

    Smartphone demand in India also remained resilient in 2Q17, having leveled out slightly to 14% year-on-year. GfK expects the recently announced Goods and Services Tax (GST) will have no impact on smartphone demand in the country. GfK forecasts overall smartphone demand in the region will total 234 million units in 2017, an increase of 11% year-on-year. This represents the strongest growth across all regions for the year.

  • Nokia narrows Q2 loss despite rough network market

    Nokia narrows Q2 loss despite rough network market

    Weeks after Ericsson reported a swing to a second quarter loss, Nokia has turned in results that also reflect the challenges facing the telecoms equipment market.

    Nokia reported a net loss for the quarter of €423 million ($494.2 million), but this was a significant improvement on the €726 million loss recorded during the same quarter year earlier.

    Net sales grew 1% to €5.62 billion, but sales from Nokia’s networks business fell 5% to €4.97 billion, with “ultra-broadband” sales down 8% to €2.16 billion. Global services sales were flat at €1.44 billion, and IP networks sales were down 4% at €1.36 billion.

    By contrast, Nokia Technologies sales – which include revenue from handset patent licensing agreements – surged 90% to €369 million due to the patent licensing and collaboration agreement with Apple reached in May.

    In a statement, Nokia CEO Rajeev Suri warned that the company expects its “primary addressable market with communication service providers to be slightly more challenging in 2017 than earlier forecast,” projecting a decline in the market of between 3-5%.

    “Despite these headwinds, I believe Nokia’s disciplined operating model puts us in a strong position to succeed in conditions of all kinds and continue to deliver solid shareholder value. In addition, we are seeing catalysts in the United States, China and Japan that point to an acceleration of 5G and the commencement of meaningful roll-outs in 2019.”

    Earlier this month, Ericsson reported a swing to a 1 billion kronor ($120.4 million) loss for the second quarter, with net sales down 8% to 49.9 billion kronor. CEO Börje Ekholm pledged to accelerate the vendor’s

  • XOX inks MoU to deploy Voopee in Indonesia

    XOX inks MoU to deploy Voopee in Indonesia

    XOX Bhd has inked a MoU with an Indonesian telco and an Islamic organisation to develop and deploy its Voopee solution – which is a SIM-free application for smartphoneswhich allows the user to call and text non-Voopee phone numbers.

    XOX said on Friday it unit XOX Media Sdn Bhd had signed an MoU with PT. Inovasi Telematika Nusantara and Pengurus Besar Nahdlatul Ulama (PBNU).

    “The plan is to conduct a study and the planning for the development and deployment of the Voopee solution under the Nahdlatul Ulama branding with all other accompanying solutions targeting to be adopted by PBNU members,” it said.

    XOX said PT Inovasi provides telecommunication services. As for PBNU, it  is the largest independent Islamic organisation in the world and also a charitable body funding schools and hospitals as well as organising communities to help alleviate poverty.

    The MoU will be for six month or until a commercial agreement is entered between the parties.

    XOX said the MoU is expected to have positive contribution to the earnings per share and net assets per share of the Group should the MoU be subsequently commercialised.

    What Voopee is about: Voopee, unlike other apps, allows the user to call and text non-Voopee phone numbers. It works like any normal mobile service.

    Voopee uses the power of the Internet via mobile data connection or WiFi to provide you with mobile services.

  • SK Telecom more than doubles Q2 profit

    SK Telecom more than doubles Q2 profit

    SK Telecom more than doubled its net profit during the second quarter due to factors including a record performance at chipmaker SK Hynix.

    The operator reported a net income of 620.5 billion won ($555.06 million), up 113.2% year-on-year. Revenue meanwhile grew 1.8% to 4.35 trillion won and operating income increased 3.9% to 423.3 billion won.

    But it was a challenging quarter for the operator’s core telecommunications business, with operting income on a non-consolidated basis falling 3.3% year-on-year to 462.3 billion won due to increased marketing expenses and depreciation costs from the 2.6-GHz spectrum acquired last year.

    Despite this non-consolidated revenue edged up slightly to 3.11 trillion won, due to increased mobile data usage and increased sales in new business areas including IoT solutions.

    Revenue from the SK Broadband division meanwhile increased 1.9% year-on-year to 730.1 billion won and the unit reported a record-high quarterly operating income of 31.6 billion won.

    Internet commerce arm SK Planet meanwhile posted a 5.4% increase in sales to 275 billion won, but still recorded an operating loss of 35.1 billion won.

    “Despite the challenges in the mobile telecommunications market, SK Telecom posted improved results due to the strengthened performance of its main subsidiaries,” SK Telecom CFO Ryu Young-sang commented.

    “SK Telecom will become a global leading ICT company by achieving meaningful growth in media and IoT, while maintaining leadership in the mobile network operations business.”

    The company is also planning to connect its AI platform to other services, including mobile services, media, commerce and its T Map mobile navigation service to generate differentiated big data it can use to provide customized products and services.

  • CityCell wins back spectrum through court order

    CityCell wins back spectrum through court order

    Bangladesh’s CityCell has won a reprieve from the recent cancellation of its mobile license and revocation of its spectrum.

    The Bangladesh Telecommunication Regulatory Commission had decided late on Monday to cancel CityCell’s license due to non-payment of fees.

    But after petitioning the Supreme Court, CityCell has managed to receive a court order temporarily suspending the license cancellation while a dispute over the outstanding fees is before the courts.

    CityCell’s service was suspended on non-payment grounds in October. The block was later lifted although the operator was not able to resume operations.

    At the time of the block the company had around 125,000 customers. The government was meanwhile demanding 4.77 billion taka ($58.6 million) in unpaid fees.

    The report cites an unnamed senior CityCell executive as stating that management is seeking to sell off the company to a foreign buyer, and believes that restoration of its spectrum rights will aid negotiations.

    As of 2015, CityCell was 44.5% owned by Singtel, 37.9% owned by Pacific Motors and 17.5% owned by Far East Telecom.

  • Telkom enters IoT alliance with Fujitsu

    Telkom enters IoT alliance with Fujitsu

    Indonesia’s PT Telkom has entered a two-year strategic partnership with Japan’s Fujitsu to pursue the co-creation of businesses utilizing the IoT and other digital technologies and leveraging Telkom’s network infrastructure.

    Under the collaboration, the companies will seek to apply IoT and other advanced technologies to sectors including smart cities, healthcare, manufacturing and logistics.

    The companies will initially conduct market research and verification of technical specifications, systems and service performance, before moving on to concept verification and then service co-creation.

    The collaboration is aimed at Indonesia’s large population of over 250 million and catering to the rapid expansion in internet usage in recent years. The companies said they aim to develop a digital society in Indonesia, and support Telkom’s goal of building a digital economy in the nation.

    Telkom operates a 106,000km broadband backbone across the country as well as a satellite system capable of serving Indonesia’s islands. The company is Indonesia’s largest operator, and is majority-owned by the government.

  • Singtel adds virtual Visa account to Dash app

    Singtel adds virtual Visa account to Dash app

    Singtel has introduced a new virtual Visa account on its all-in-one mobile payments app Dash.

    New and existing Dash customers now receive a Dash Visa Virtual Account that can be used for mobile payments at over 50,000 merchant points across the island.

    To start paying on their mobile, customers can sign in on the Dash app and top-up their Dash Visa accounts and start using them at Dash merchants and on local e-commerce sites such as Qoo10, Zalora and HungryGoWhere.

    Customers with compatible NFC-enabled Android smartphones will also be able to pay using their Dash Visa accounts wherever Visa payWave is accepted.

    Singtel also announced future plans for Dash to be included in global wallets such as Apple Pay, and enable QR code payments to expand into hawker centres. In addition to Nanyang Polytechnic, Ngee Ann Polytechnic and Singapore Polytechnic, Dash is also working towards adding more educational institutions to its merchant list to widen its reach in the youth segment.

    But Forrester predicts that the future of mobile wallets will go far beyond mobile payments. Chinese digital juggernauts Alipay and WeChat have morphed their mobile wallets into rich customer engagement platforms. But even then, these functionalities will by no means guarantee their success in markets outside China.

    In a new report, Forrester senior analyst Xiaofeng Wang said market-entry obstacles like different business cultures, consumer behaviors, and regulations make it unlikely that Alipay and WeChat will operate directly in other markets beyond targeting Chinese travelers.

    However, the successful marketing use cases developed on Alipay and WeChat Wallet will inspire third-party players like Apple and PayPal to morph their mobile wallets into more powerful customer engagement platforms.

    Wang lists three trends that will shape the mobile wallet market in the future. Emerging mobile wallets will develop features similar to Alipay and WeChat. “We expect mobile wallet innovations to happen more quickly in emerging markets with less legacy and competition. Paytm in India is a good example,” she elaborated.

    Mainstream mobile wallets will add customer engagement features. For example, to help its mobile wallet attract more traffic to offline stores, PayPal added features like “stores nearby” and “order ahead.”

    Space will open up for third-party providers. The West’s different ecosystem creates added competition for its mobile wallet players, and gives third-party providers opportunities to add customer engagement features and offerings to Western mobile wallets and uncover the potential of marketing.

  • 3 reasons why telco giant Viettel’s global expansion is booming

    3 reasons why telco giant Viettel’s global expansion is booming

    Strong international markets, favorable exchange rates and new services have led to record revenues. Vietnam’s military-run telecoms group Viettel said its pre-tax profit from the nine overseas market it currently has a foothold in rose 156 percent on-year to $41 million in the first half of 2017.

    The huge jump is due to encouraging business climates, new services and strategic projects and favorable exchange rates, according to Viettel Global.

    Overseas performances

    Other than established overseas markets such as Laos, Cambodia and East Timor, which all turned a healthy profit, new markets in Peru, Burundi and Haiti were the top contributors to the company’s success.

    During the first six months, total sales in Peru and Burundi increased by 82 percent and 38 percent respectively, exceeding the 29 percent on-year growth recorded in East Timor. Viettel Haiti also bounced back from the strong typhoon in 2016 with 15 percent sales growth in H1.

    Peru and East Timor were the two most promising markets for Viettel during H1. Pre-tax profit in Peru reached VND405 billion ($18 million), up 132 percent on-year.

    Meanwhile, the number of subscribers to Telemor, Viettel’s carrier in East Timor, jumped 42 percent more than targeted with total sales reached $15 million.

    Favorable exchange rates

    Unlike 2016, favorable exchange rates have contributed to a good start to this year.

    Stronger currencies in Mozambique and Cameroon, together with strict financial controls imposed by their governments, have helped Viettel bag huge profits from these countries.

    Profits from Peru and Haiti also are expected to gain 3-6 percent thanks to similar conditions.

    If the rates continue to be favorable this year, Viettel can earn huge profits from oversea markets, especially in Mozambique and Cameroon, where the figure is expected to reach $60-70 million, said Le Dang Dung, General Director of Viettel Global (VTG).

    New services and strategic projects

    Viettel has developed specific strategies and targets for each of its overseas markets, based on their demographics, economies and political situations, according to Dung. These plans focus on specific goals, but they all aimed at the main target of bagging $250 million in profit from Viettel’s nine international markets in 2017.

    Viettel has expanded its services to please customers of all ages. In Cambodia, the telecoms group, after long periods of being known as “the network of the elderly”, has taken steps to attract younger customers who are willing to spend more.

    By changing the color of the logo, hosting more events, and improving customer care strategies, Metfone, Viettel’s Cambodia company, has successfully attracted seven million subscribers during H1.

    Viettel’s Laos unit Unitel has quickly reached 4 million subscribers, and is the top provider there, while in East Timor, the group is using new frequencies to generate millions of dollars in profit and promote its new 4G data service.

    Peru is another market benefiting from the new 4G data service. Bitel, Viettel’s brand in Peru, has become the largest 4G network in the country with 5,000 residential centers through 3,000 stations. In the first six months of the year, the number of Bitel subscribers rose five times to over 2 million.

    According to Viettel Global, in order to maintain its leading position in most international markets while creating momentum for the future, the telco is now focusing on new business models such as IT solutions, electronic wallets, population management systems and tax solutions.

    During the first half, Viettel signed eight big contracts worth more than $17 million. The firm’s actual revenue reached nearly $12 million, four times higher than the total profit recorded for the whole of 2016.

    Viettel has set a target of reaching 50 million international subscribers in 2017, up 35 percent from last year. The military-run telecoms also plans to make $1.4 billion in total revenue from international investments this year, a 29 percent increase.  

  • Airtel Q1 profit shrinks 75% on strict competition

    Airtel Q1 profit shrinks 75% on strict competition

    India’s Bharti Airtel has reported a steep 75% decline in first quarter profit as a result of the intense competition triggered by the entry into the market of Reliance Jio Infocomm.

    Net profit fell to 3.67 billion rupees ($56.9 million), marking the Indian incumbents third straight quarter of declining income.

    Revenue meanwhile fell 2.6% to 255.46 billion rupees, with India revenue down 10% to 172.44 billion rupees, driven by a 14.1% decline in mobile revenues to 129.15 billion rupees.

    By contrast, African revenues grew 1.5% year-on-year in constant currency terms. But African mobile revenues fell to 48.53 billion from 62.49 billion a year earlier.

    The steep decline was felt despite the operator increasing its total customer base by 6.2% to 379.9 million across 17 countries. In India, the operator also reported a record 5.2 million customer increase in data subscriber base during the quarter.

    “The pricing disruption in the Indian telecom market caused by the entry of a new operator [Jio] continued with industry revenues declining over 15% YoY, creating further stress on

    sector profitability, cash flows and leverage,” Airtel CEO for India and South Asia Gopal Vittal commented.

    “Consequently, our [Indian] revenues declined 10% and EBITDA margin eroded by 5.3% YoY. We remain committed to providing the best value & experience to our customers and continue to invest towards it. As a result, our network witnessed data and voice traffic growth of 200% and 34% YoY respectively.”

  • CCI clears Vodafone-Idea merger

    CCI clears Vodafone-Idea merger

    The Competition Commission of India has approved the proposed merger between Indian operators Vodafone India and Idea Cellular, which would create the market’s largest mobile operator by subscribers.

    The regulator has cleared a proposal that would see Vodafone initially holding a 50% stake in the combined company, Idea’s major shareholder the Aditya Birla Group holding 21.1% and public shareholders owning 28.9%, the Economic Timesreported.

    Under the plan, Vodafone would then sell a 4.9% stake in the combined operator to the Aditya Birla Group for 39 billion rupees ($605.8 million) in cash upon completion of the merger.

    But both companies still require approval from the Securities and Exchange Board of India, which is investigating whether the deal would trigger an open offer under India’s takeover regulations.

    These rules require entities acquiring at least 25% of a listed company to make an open offer for an additional 26% from public shareholders.

    The proposed $23 billion merger between Vodafone and Idea Cellular was first announced in March. The combined company will have nearly 400 million subscribers and a revenue market share of around 40%, dethroning Bharti Airtel as the current market leader.

    High debts accumulated from spectrum purchases and the entry of Reliance Jio Infocomm into the market with its deep pockets and disruptive pricing have triggered a wave of consolidation in India’s telecoms sector. Reliance Communications and Aircel are also pursuing a merger, while Bharti Airtel  last month secured required approvals to acquire Telenor India.

  • China Unicom’s mixed ownership pilot approved

    China Unicom’s mixed ownership pilot approved

    China’s National Development and Reform Commission (NDRC) has given approval for a pilot program involving opening investment in China Unicom to the private sector, to evaluate transitioning to a mixed ownership model for the market’s state-owned operators.

    In an announcement, Unicom confirmed that the NDRC has given in-principle approval for the pilot program.

    But the details of the pilot – such as the identities of the private investors, pricing terms and percentage of shareholding to be allocated – will still require approval from various ministries.

    While media outlets are reporting that Alibaba and Tencent are expected to lead the private investment in China Unicom, the operator stressed that the company has not entered any legally binding agreement with any potential investors. But the company did not explicitly deny that negotiations with the internet giants are underway.

    “[Unicom’s controlling shareholder] is not aware of the source of  information in those media reports and has not entered into any legally binding documents, including framework agreement or subscription agreement, with any potential investor,” the company said.

    The Chinese government is conducting the pilot as part of plans to evaluate opening China’s telecoms sector up to private investment to reform the ownership structure and competitiveness of Unicom as well as rivals China Mobile and China Telecom.

    Unicom was selected for the pilot because it is the least profitable of China’s big three operators.