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  • New Horizons eyes ASEAN

    New Horizons eyes ASEAN

    New Horizons, the world’s largest independent computer training company is planning expansion into ASEAN.

    The company, which offers a broad range of technical and desktop application training and certification courses, has signed an exclusive franchise consultancy agreement with VF Franchise Consulting with the aim of expanding to Thailand, the Philippines and Vietnam.

    Scott McDaniel, director of international development of New Horizons, says that with successful training centers already open in Singapore and Malaysia, New Horizons’ expansion into the remaining countries of the Association of Southeast Asian Nation (ASEAN) will service the existing high demand for professional IT training and certification.

    “We are happy to partner with VF Franchise Consulting to bring our world-class IT training and certification centers to the rest of ASEAN.”

    Headquartered in the US, New Horizons has been embarking upon an aggressive international expansion campaign that has seen it grow successfully in over 60 countries and over 300 locations.

    “Through our extensive research, further expansion into ASEAN is desirable due to the significant growth of the IT sector in Thailand, the Philippines and Vietnam,” McDaniel said.

    New Horizons Computer Learning Centers is one of the most successful franchises in the training industry. Over the last 30 years, the company has successfully trained over 30 million people. New Horizons offers instant recognition for franchisees as the clear market leader in IT training.

    Added Sean T. Ngo, CEO of VF Franchise Consulting: “New Horizons offers global recognition for franchisees as the clear market leader in IT training. The brand’s huge brand name and international success in the IT training industry gives its franchisees the ultimate competitive advantage.”

  • Tokyo, Taipei: 2015’s Asian retail hotspots

    Tokyo, Taipei: 2015’s Asian retail hotspots

    Asia Pacific retail rent growth will continue in 2015 – but at a slower pace, according to the latest research from CBRE Asia.

    Rental growth is projected to ease to 2.4 per cent region wide, compared with 5.4 per cent in 2014.

    The hottest markets: Tokyo, where rentals are expected to rise by about 10 per cent, followed by Taiwan’s Taipei, Sydney and Melbourne which will post more modest growth, according to CBRE.

    Prime rental growth in China will be less than five per cent in 2015, with key city retail markets performing differently. “Growth will being driven by Beijing and Shanghai but dragged by Shenzhen and Guangzhou.”

    In the report – titled 2015 Outlook: Key Retail Trends – CBRE expects new retail supply in Asia Pacific to reach 89 million sqft this year, a significant jump from the 53 million sqft in 2014. “However, much of this new supply will be in decentralised locations. A lack of high quality stock in prime locations -in cities such as Tokyo, Beijing and Shanghai – will lead to rental growth. Increasing competition among retailers and rising operational costs will see retailers focus on leasing prime space in key growth markets in 2015.”

    “The market will become more challenging for landlords in 2015 as they will have to deal with more budget conscious retailers entering into lengthier negotiation processes,” explained Sebastian Skiff, executive director, retail services, CBRE Asia.

    “Occupiers, meanwhile, will benefit from being more patient and taking time to formulate a proper strategy. In light of increasing vacancy pressure, increasing competition and the rise of e-commerce, landlords should have the willingness to embrace ‘retail-tainment’, and have the ability to proactively collaborate with tenants to ensure stronger retailer retention and consumer engagement.”

    Skiff says landlords who invest more resources into conducting consumer surveys, market research and benchmarking exercises in order to better understand consumers’ and retailers’ requirements will be among the more successful this year.”

    In other trends:

    • Chinese tourists should not be overlooked despite last year’s slowed spending. CBRE says Driven by the growing number of arrivals from mainland Chinese visitors, retail sales growth is expected to increase across the region, particularly in Tokyo, Seoul and Taipei. China and New Zealand markets are slowing whilst Hong Kong and Singapore will see a marginal rebound.
    • Despite retail sales volume growth, leasing sentiment will be dampened due to high operational costs, increasing competition and retailers’ more cautious attitude. Activity level in Asia is likely to stay flat but the Pacific will be more upbeat, as both Australia and New Zealand will continue to attract new entrants from overseas.
    • Leasing demand will be driven by mass market food and beverage and fashion retailers. Leveraging on the huge pipeline of new supply in suburban areas, mass market fashion brands will continue to expand in China’s tier 3 and tier 4 cities, while fast fashion retailers will target Taiwan, Australia, and Southeast Asia. Luxury brands will focus more on consolidation and reviewing their portfolio strategy – expansionary demand will be limited, but focused on developed markets, particularly in Japan and within Australia where luxury brands have a strong focus for growth.
    • Vacancy pressures in suburban areas will continue to intensify, especially in mainland China as many of their shopping centers are developed by inexperienced developers. Singapore will also experience supply pressure.
    • Prime retail prices will diverge in 2015 with Greater China experiencing the biggest downward pressure on price growth. The retail capital value growth in APAC will slow notably, dropping from 6.5 per cent in 2014 to 1.6 per cent in 2015.

    “CBRE sees that demographic growth, urbanisation and increasing household incomes will continue to support continuous growth in the region, with all markets projecting that retail sales volume will increase,” said Jonathan Hsu, director, research, CBRE Asia Pacific.

    “Japan will continue to be a top performer due to the fast growing tourism market and the weaker yen spurring tourist spending. Retail sales growth in Japan is expected to rebound as the market recovers from the consumption tax hike in April 2014,” said Hsu.

    “We expect consumption to also grow steadily after the government delayed the second phase of the sales tax increase.

    “Elsewhere, the market will be quite challenging – in China due to the anti-corruption campaign continuing to affect the sector, with luxury retailers taking a more cautious approach to expanding in this market. In the lower tier cities, or suburban areas, there will be a strong downward pressure in rents due to the huge supply pipeline, weaker sentiment from retailers, and lack of experienced mall management.”

  • Aeon teams with two Vietnamese major retailers, to have 200 stores across the country

    Aeon teams with two Vietnamese major retailers, to have 200 stores across the country

    Japanese retail giant Aeon Co. said on Tuesday that it has reached an agreement on a business tie-up with two of Vietnam’s major retailers Fivimart Co. and Citimart Co. in a bid to develop supermarket business in Vietnam.

    Fivimart Co. is the largest supermarket company in Hanoi, operating 20 stores in the capital city. Citimart Co. is the largest supermarket operator in southern Vietnam, operating 27 stores mainly in Ho Chi Minh City, the largest city in the region.

    Aeon Co. has been promoting a “Shift to Asian Markets” strategy, working together with the group companies in China and countries of the ASEAN region. It’s one of the group’s strategies under its medium-term management plan.

    In Vietnam, the company launched Aeon Financial Service Co. in 2008 which made it the first Japanese company to engage in instalment sales in the country. Two years later, Ministop launched its CVS convenience store business in 2011. In January 2014, Aeon opened its first shopping mall in Vietnam, Aeon Mall Tan Phu Celadon, in Ho Chi Minh City, becoming one of the country’s largest shopping mall. This was followed by the second mall, the Aeon Mall Binh Duong Canary, opened in Binh Duong province in November 2014. With the plan to open its third mall in Hanoi this year and other proactive initiatives ahead, Aeon continue to broaden its business in the country.

    “Toward the launch of the ASEAN Economic Community planned at the end of 2015, the ASEAN countries began integrating and further economic growth is expected in the area. Vietnam, in particular is making prominent growth in its market, backed by a population in excess of 90 million and a high economic growth rate that has contributed to an expanding middle class,” the company said in a statement on Tuesday.

    “In order to achieve rapid growth in Vietnamese market as such, we believe the partnerships with Fivimart Co. and Citimart Co.; the companies with strong business foundations in two of the largest cities in north and south of the country as well as knowledge about the varying regionally oriented customer needs, are of great significance,” it added.

    Aeon sees Vietnam as its second most important market in Southeast Asia after Malaysia and plans to have 200 stores across the country eventually and to grow sales to JPY100 billion (USD848 million), according to The Japan Times Online.

  • Starhill weathers storm

    Starhill weathers storm

    Starhill Group, the mall-owner REIT, says improving returns from its Singapore property Wisma Atria cushioned the impact of foreign exchange fluctuations and a sluggish retail environment in China and Hong Kong.

    While shopper footfall in Wisma Atria was down 3.1 per cent and combined sales of retail tenants fell 5.6 per cent year-on-year in the fourth quarter to S$139 per sqft, lease renewal rates are running high.

    SHREIT said the figures reflected “headwinds in the retail sector” but asserted that assets strategically located in prime areas will continue to be a draw for international retailers.

    Wisma Atria is in the heart of Singapore’s prime Orchard Rd shopping precinct.

    OCBC reports the REIT’s sales slipped 0.4 per cent year-on-year to S$48.90 due to a weaker contribution from its China and Japan assets. This is turn was partly due to foreign exchange changes.

    New lease rates were on average up 17 per cent on previous revisions, largely due to renewals and new leases for prime street-front units, highly sought after by international retail brands.

    Management says it remains positive regarding rental reversions at Wisma Atria over the next six months.

  • Singapore online discounter launches

    Singapore online discounter launches

    Singapore’s newest eCommerce player SavingMart.sg believes it will complement existing online merchants.

    SavingMart.sg will offer value-conscious shoppers access to coupons and deals from the growing list of existing online businesses.

    “Whether the goal is to prove savvy fashionistas can surely find their favorite products in Singapore or to shatter the misconception that there aren’t good deals to be found online, SavingMart.sg spans the fashion, beauty and lifestyle sectors with online retailers offering great products and deals, free or cheap shipping and more,” the company said.

    SavingMart has already partnered with several high profile e-tailers.

    Sunnanz has become a popular online store for fans of cult skincare brand Dermalogica. Operated by a local Singaporean couple, Sunnanz offers prices reportedly the lowest in Singapore and Malaysia. It also stocks discounted SK-II, Etude House, Skin Food and other well-known beauty brands from Korea and Taiwan.

    At the other end of the scale is multinational Zalora, which stocks affordable fashion, grooming and hardware products. The site features many recognised brands in addition to stocking local Asian labels.

    And Style Tribute, launched in 2013, where shoppers can buy and sell discounted and factory second designer goods. They can also browse clothing, bags and accessories from the likes of Louis Vuitton, Dior, Gucci, Prada and more, all at up to 90 per cent off the original retail price, according to Style Tribute representatives.

    “With online fashion stores, there are no limits of time or space with regard to shopping activities,” said a SavingMart.sg spokesperson.

    “With the best online fashion stores, shopping is taken to a whole new level where convenience complements product quality perfectly along with buyers’ tastes and the number of fashion collections. To this end, we believe SavingMart.sg will succeed – whether for the ladies looking to turn some heads in a sexy ensemble when they hit the nightclubs, or for the style-centric professional woman seeking that perfect business suit.”

  • A seriously repellent flagship concept

    A seriously repellent flagship concept

    Could this be the most bizarre retail concept yet? An entire retail store devoted to natural mosquito repellents, located in the world’s busiest airports?

    But it makes a lot of sense…

    MosquitNo is a Dutch business has pioneered a natural means of protecting humans from mosquitos, a major vector of tropical diseases throughout Asia and in other regions with warmer climates.

    MosquitNo has just signed space in Hong Kong for its regional headquarters. From there it will commence a roll-out of standalone stores in 60 per cent of the world’s international airports. It plans 10 flagship stores within five years, and aims to open in every airport which has 5 million or more passenger movements annually.

    “This new venture will enhance growth of our business and enable us to present our full assortment to consumers,” MosquitNo said in a statement.

    “As anti-mosquito products are amongst the top 10 most forgotten products when traveling we will help the consumer at large to help them protect themselves.”

    MosquitNo is more than just a cream or spray. The company has created a whole range of merchandise to support the brand – and thus ensure it can actually stock a small retail store.

    To date, there has been no indication of typical store size, but the brand has adopted vivid green livery for its marketing and promotional materials, cosmetics and even a clothing range.

    MosquitNo’s website says the company was launched in 2009. “Our product range has become a distinctive concept with a new look at products that offer protection against mosquitoes and other insects – this is applicable for our polo and placemats.” For regulatory reasons it cannot make claims for its bracelets and adhesive ‘spotzzz’.

    “Protecting our skin from biting mosquitoes previously meant using sticky lubricants including the toxic substance Deet. MosquitNo thought ‘this can be done with more fun and functionality’. Our concept and products are a new way of trendy, fashionable and comfortable protection against mosquitoes and other insects.” Ten per cent of its net profits are donated to Unicef.

    In Hong Kong, it will open a warehouse to supply Asian stores and a growing online business.

  • Alibaba sales soar 40%

    Alibaba sales soar 40%

    Chinese eCommerce giant Alibabahas reported a 40 per cent increase in sales in the quarter to December.

    But its net profit for the period plunged 28 per cent to $US964 million impacted by a one off charge and higher taxes.

    Based in Hangzhou, Alibaba owns China’s most popular online trading platform, Taobao.

    Alibaba Group’s total sales for the quarter reached $US4.219 billion, and earnings per share rose 13 per cent to 81 US cents.

    The company executed the world’s biggest IPO when it listed on the New York Stock Exchange last September.

  • Wings chain lands in Philippines

    Wings chain lands in Philippines

    US-based Buffalo Wild Wings opened its first restaurant in the Philippines on Thursday, (January 29).

    The new restaurant at Capitol Commons in Pasig City is the first of several to open in the Southeast Asian country, joining more than 1070 Buffalo Wild Wings restaurants in North America.

    “Between our fresh, diverse menu and sports centric dining experience, we are confident that Filipinos will enjoy this new option for watching their favorite sporting events,” said Sally Smith, CEO and president.

    Aside from delivering on its mantra of ‘Wings. Beer. Sports.’ Buffalo Wild Wings locations will feature the company’s new restaurant design, which provides the ultimate sports viewing experience while bringing the look and feel of the stadium experience into the restaurant.

    The Philippines is the third overseas market the chain is expanding into, after Canada and Mexico.

    “What we’ve found through our international expansion is that true passion for sports and the camaraderie that comes with watching a big game with family and friends is a universal phenomenon,” said Smith.

    Buffalo Wild Wings serves Buffalo, New York-style chicken wings, available in 21 signature sauces and seasonings, ranging from Sweet BBQ to Blazin’. It also offers a full menu of burgers, appetisers and thin-crust flatbreads, all designed to be shared with friends, and a wide selection of beers.

    Each restaurant has an extensive multi-media system that features large wall-to-wall high-definition televisions for excellent sports viewing.

    The Pasig City restaurant is operated by The Bistro Group, which currently owns and operates 10 restaurant concepts, a culinary centre (The Bistro Academy) comprised of international franchises, as well as homegrown brands. The franchise group expects to open multiple Buffalo Wild Wings restaurants in the Philippines over the coming years.

    Buffalo Wild Wings will soon expand into Dubai and Saudi Arabia later in 2015 and is eyeing other international market opportunities.

    “As we explore new markets, we take the time to learn about the countries, cultures and potential partners,” said Smith. “We’re pleased to be working with a franchise partner in the Philippines who understands the needs and interests of this dynamic, evolving market, as well as our target guest, and shares our philosophy of bringing people together through great food and sports.”

  • Kate Spade targets 100 stores in Greater China

    Kate Spade targets 100 stores in Greater China

    Kate Spade is to buy out its Chinese joint venture partner in favour of a new partnership with Lane Crawford Group.

    Walton Brown, the brand wholesaling and retailing subsidiary of Hong Kong-based department store operator Lane Crawford, will team with Kate Spade in a major expansion of the New York brand into mainland China, Hong Kong, Macau and Taiwan in a new joint venture announced overnight, targeting 100 stores long term.
    The newly formed partnership will leverage the expertise of Walton Brown, and the global demand for Kate Spade & Company products, to establish a strategic network of stores in key cities, enhanced by a robust organisational and marketing platform across China, Hong Kong, Macau and Taiwan.

    Kate Spade’s current Chinese JV partner is E-Land Fashion China Holdings which owns 60 per cent of KS China Co Ltd. Next month, Kate Spade will pay US$36 million to buy out E-Land’s 60 per cent share in KSC.

    The new partnership will align Kate Spade & Company’s existing businesses in China and Hong Kong, Macau and Taiwan under one combined structure, owned 50-50 by the two parties. Kate Spade & Company and Walton Brown will actively manage the business together. The partnership will have an initial term of 10 years.
    Kate Spade CEO Craig A Leavitt said the new partnership is a pivotal next step as Kate Spade continues to advance a key axis of its growth strategy – geographic expansion.

    “Walton Brown is the right strategic partner as we position Kate Spade & Company for sustainable growth, allowing us to take a holistic approach to expansion, influence consumers and leverage resources across the Greater China region. Walton Brown’s relationships, operations and marketing expertise will help us create a cohesive foundation of stores surrounded by a vibrant ecosystem to help deepen our connection with consumers in Asia.”
    Walton Brown president Thomson Cheng said Kate Spade already has strong appeal in the market, with strong growth potential.

    “Together, we will build upon this momentum to establish a broader foundation and fuel Kate Spade & Company’s scale in the region. Drawing upon our best-in-class expertise and network, we look forward to partnering with Kate Spade & Company to enhance its global presence during this exciting time in the company’s transformation.”
    Kate Spade’s distribution agreements with Valiram in Singapore, Malaysia, Indonesia and Australia and with AT Luxury in Thailand are not affected by these transactions.

  • Michael Kors to open Ginza monster

    Michael Kors to open Ginza monster

    Michael Kors will open its largest Japanese flagship store this fall, on Chuo St in Tokyo’s Ginza district.

    The store will be the first in the world to carry every category offered by the global luxury lifestyle brand.

    “Japan is a key market for our continued development in Asia,” said Michael Kors.

    “This is a very exciting opening. Ginza is one of the world’s great shopping neighborhoods, in one of the greatest fashion cities, so it’s both exciting and appropriate that we’re debuting this very special store in Tokyo.

    “I look forward to welcoming our customers to the new store, and sharing with them the mix of sophistication, glamour and ease that defines everything we design.”

    The store, which measures approximately 7800 sqft, will reflect the new design concept unveiled last year at the Jing’An Kerry Centre in Shanghai, (pictured above), including the shimmering exterior facade inspired by Michael Kors’ signature use of metallics and texture. The facade, designed by Michael Kors’ in-house design team, consists of luminous screens made of unique, light-reflective facets set within a grid of internally lit recesses.

    Michael Kors, the business, describes the effect is elegant and kinetic, “evoking the light-catching allure of a sequined gown”.

    A large-scale video screen will cover the balance of the second- and third-story facade, while the ground floor features large storefront windows framed in Bianco Dolomiti marble.

    The interior of the store will reflect the signature jet set glamour of the Michael Kors brand, with polished stainless steel fixtures, white marble flooring, Macassar wood and zebra-skin accents used to create a luxurious and inviting atmosphere.

    Women’s ready-to-wear will occupy the upper floor, housed in a sophisticated, exclusive environment designed to complement both the Michael Kors Collection and ‘Michael’ Michael Kors labels. Here shoppers can browse, try on clothes and consult with the store’s personal stylists in an ambience of calm and complete indulgence. This floor will also showcase a grand shoe salon.

    On the ground floor, handbags from Michael Kors Collection and ‘Michael’ Michael Kors will be showcased in a variety of dramatic displays, along with curated presentations of accessories, watches, jewelry and eyewear. The lower level will be dedicated to menswear and men’s accessories, making the Ginza flagship the first freestanding Michael Kors store in Japan to offer menswear.

    “Japan is a key market for our continued development in Asia,” said John Idol, chairman and CEO of Michael Kors.

    “The importance of Tokyo to luxury and fashion retailing makes this the right place and time to open our first store showcasing every facet of the Michael Kors brand. We look forward to offering the full breadth of our product assortment, presented with our signature glamour, chic and superlative service, to our Japanese customers and tourists traveling to Tokyo.”

    Michael Kors, established in 1981, produces a range of products through his Michael Kors and ‘Michael’ Michael Kors labels, including accessories, footwear, watches, jewelry, men’s and women’s ready-to-wear, and a full line of fragrance products. Michael Kors stores are operated, either directly or through licensing partners, in global cities including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo and Hong Kong.

  • New technology can identify fakes

    New technology can identify fakes

    Luxury brands affected by Asia’s burgeoning multi-billion dollar piracy trade will soon have a new weapon.

    NEC has revealed new technology that can distinguish even the most sophisticated counterfeit products.

    The technology can read microscopic patterns on anything from luxury handbags to mechanical component.

    And it can track the origin of mass-produced items like clothing by examining what it describes as “object fingerprints” – three-dimensional patterns or irregularities found on the surface of items.

    Tohihiko Hiroaki, assistant GM at NEC’s Information and Media Processing Laboratories, says a customers officer at an airport terminal could take a photo of a specific part of an item using a smartphone, which can then be matched with a database supplied by the manufacturer.

    NEC claims its technology can tell the time and place a product was manufactured.

    “You can identify offspring that come from the same parental mould,” said Hiroaki. “If you take a close look, you can tell one child from another.”

    Further testing lies ahead before the technology is released commercially next year.

  • Now consumers can ‘print’ clothes at home…

    Now consumers can ‘print’ clothes at home…

    A European entrepreneur has created a portable device that allows consumers to automatically create custom clothes from a digital file. Even at home.

    Springwise.com reports that the ‘makers movement’ has come to prominence in the past few years as new technologies such as 3D printing and DIY computers have given consumers better tools to create and produce their own designs and gadgets. Even the fashion industry has received a boost from such innovation, and we’ve already seen sneakers made with a 3D printer.

    Now the OpenKnit project has created a device that’s able to automatically create custom clothes from a digital file.

    The machine looks much like a traditional loom, except that it’s hooked up to a robot and computer. Users can either download or create their own design files for printing a garment. After uploading the file to the machine and loading the thread, a carriage moves from side to side to weave the item together using similar technology to a sewing machine.

    A sensor on the top keeps track of the needles and the position of the carriage to ensure the threads don’t get tangled. Using the system, a sweatshirt can be produced on the fly in roughly one hour. The OpenKnit machine is an open source design, and it costs under EUR 550 to build.

    “Since personalization is a key facet of fashion design, it’s easy to see how the possibility of consumers printing their own styles is an enticing one,” explains Springwise.com.

  • Thailand’s RSTA plans to double Ratchaprasong area’s trading value

    Thailand’s RSTA plans to double Ratchaprasong area’s trading value

    Retail, wholesale and hotel operators around Ratchaprasong intersection plan to allocate a combined THB60 billion (USD1.8 million) to make the area an important retail destination in Asean over the next three years.

  • Shanghai Tang flagship launches 360 tour

    Shanghai Tang flagship launches 360 tour

    Two years ago, Richemont-owned luxury fashion brand Shanghai Tang relocated its flagship from the historic Pedder Building into a new location off the usually beaten path of die-hard shoppers.

    The decision was purely financial – the building’s owners ramped up the rental so much, the brand could not justify the overhead; apparently Abercrombie & Fitch considered the investment more palatable.

    The new flagship is located on 1 Duddell St, not far from Pedder St as the crow flies, but a location arguably so obscure most foreigners, as opposed to locals, struggle to find it.

    This week, Shanghai Tang has solved that problem, creating a 360 panoramic online journey through the flagship, accessible online from anywhere in the word.

    The high resolution view  is hosted by Google. Users can use their mouse or trackpad to zoom in on various displays and turn a full circle on each of the store’s three floors.

    “Whether or not you have had the chance to visit us in central Hong Kong, we are proud to introduce our first 360 online virtual tour of our Shanghai Tang Mansion,” the band said in an email to its fan base this week.

  • Parkson in China food foray

    Malaysia’s Parkson has entered into a joint venture to develop a food retailing business in China as it transforms its department store portfolio into lifestyle centres.

    The company’s wholly-owned subsidiary Grand Parkson has teamed with fellow Malaysian company AUM Hospitality (AUMH) which it majority owns, to create Lion Food & Beverage Ventures Limited. Parkson will own 91 per cent of the business, AUMH the balance.

    In a stock exchange announcement, Parkson said the group is undergoing a business transformation in China from a traditional department store model into a lifestyle concept retail business.

    “Our aim is to enhance our customer experience by offering a quality shopping, catering and entertainment experience that encourages repeat customer patronage.

    “F&B is an important component to the shopping experience that the group is offering to its customers. Developing the F&B sector will provide synergies with the group’s existing retail business.”

    The partnership will allow Parkson to leverage AUMH’s expertise and brand resources in the F&B sector.

    “Introducing F&B services will be a major strategic move for the group.”

    AUMH operates restaurant chains in Malaysia under 12 self-owned and franchised brands, including Johnny Rockets, Quiznos and The Library Coffee Bar. It is 60 per cent owned by a subsidiary of Parkson.

    The company has 60 department stores in 36 cities in China.