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Tag: Artificial intelligence

  • Samsung plans to release robots this year

    Samsung plans to release robots this year

    Samsung robots are coming this year. Kim Hyun-suk, president and head of Samsung Electronics’ consumer electronics division, said the company has been conducting research on the robotics market and is now preparing to launch several robots this year during a press conference with reporters on Monday, a day prior to the opening of the Consumer Electronics Show (CES) in Las Vegas.

    Until now, Samsung Electronics has stayed mum on whether it is making robots. “To develop robots, it’s important to have an artificial intelligence [AI] platform ready [to mount on the robots],” Kim said. “That AI platform is almost ready.”

    Samsung unveiled three variations of its AI-based robot, dubbed Samsung Bot, at the briefing, revealing its robotics technology for the first time.

    The three Samsung Bots, labeled Care, Air and Retail, are designed to aid people’s health, and improve air quality and retail shop management. Samsung Bot Care, for instance, monitors users’ vitals like blood pressure and heartbeat and helps people take medicine at the right time. The robot can also call 119 and contact family members when it senses an emergency such as a heart attack.

    The electronics giant also introduced its wearable robot, dubbed GEMS. It assists people with difficulty walking due to weak muscles or injuries and reduces physical pain in the knees and ankles.

    “I can’t say for sure when the products introduced today will be commercialized,” Kim said. “There are possibilities that robot products not introduced yet could be commercialized first.”

    Kim added that demand for robots is expected to increase, especially due to societal aging, pointing out that robots like Samsung Bot Care will be useful for the elderly.

    “By exploiting Samsung’s know-how in AI, Internet of Things and developing multiple devices, we are considering our options for various types of robots,” Kim said.

    On concerns of whether Samsung’s own AI engine Bixby is losing ground due to the company’s AI partnerships with tech giants like Google and Amazon, Kim said that is a “misunderstanding.”

    Though Amazon’s Alexa AI assistant and Google Assistant may be a step ahead of Bixby in terms of technology and presence in the global market, Kim said partnerships make Bixby stronger, not weaker.
    The important thing, according to Kim, is that when people ask Bixby a question, the AI will be able to give out answers based on its own knowledge or by utilizing data from Google or Amazon.

    “No company has strengths in every aspect of business,” Kim said. “Though Bixby is a latecomer [to the AI assistant market], Samsung has relative strength in making devices compared to other tech companies, and Google and Amazon will focus on what they are good at.”

    Kim also commented on LG Electronics’ rollable TV that made headlines globally. LG’s rollable TV prototype can roll itself into a storage box that becomes a table with speakers.

    According to the Samsung president, there needs to be considerations on whether the product can be “economical.” He added that without the economic feasibility to commercialize the product, the prototype is a lot less meaningful.

    Brian Kwon, head of LG’s home entertainment division, said in a separate press briefing Tuesday in Las Vegas that the company will make rollable TVs its future growth engine.

    On concerns about the product’s cost, Kwon said while the price may be a barrier in widely expanding sales of the product right after launch, the company will strive to quickly improve the TV’s cost competitiveness.

  • How technology will play a big role in retail in 2019

    How technology will play a big role in retail in 2019

    Technology has penetrated in every sphere of our lives. We live, love, eat and sleep on #technology now. Each year, we see technology moving deeper and deeper into our existence. It’s good and bad – both. Good because it helps us in doing more in less time and efforts. Bad because interweaving of tech in our lives has left us dependent, vulnerable and very anxious. Let’s see what 2019 has in store for us – specifically 5 technology leaps to look out for in retail.

    Omnichannelisation – The technology approach to seamlessly tie all sales channels in a see-anywhere-buy-anywhere way in picking up steam with mainstream brands and retailers. Omni channel technology is also being used as a strategic advantage by multichannel stores and small brands/retailers to scale their operations while centralizing the inventory. The main advantage is higher brand loyalty due to “all touch point” approach – and much lower active inventory requirements. In 2019, we expect omni channel to penetrate deeper into all spheres of retail through simplification and customization of omni-tech.

    Cashier-Less Shopping – Yes, it all started with #Amazon GO, a proprietary technology that eliminates the need of checkout registers and cashiers. Customers can activate a geo-sensed resident app (Amazon GO app), walk in, pick up what they need and walk out – and all transaction happens in the backdrop through something what Amazon calls “Just Walk Out” (JWO) Technology. Ease of use, time savings and low cost operations are at the core of this technology. In 2019, you’ll see Amazon and a few other technology providers opening more of these JWO stores worldwide.

    Virtual Retail Experience – According to #emarketer report, two thirds of US customers were interested in using Virtual retail experience – where you could get near-real brand and store experiences using head mounted or holographic hardware. 2019 could see a surge in virtual-reality based retail experiences. The upside? No (or very low) rentals and really easy reconfiguration of virtual stores.

    Hyper-Local Retail – Hyperlocal retail refers to the technology where consumers can find and buy products near to them using an app that runs on geolocation. A catalog of products from local stores is uploaded on the app and the customers can discover and buy products from nearby stores. It’s a great cusp between purely online and purely offline retail experience. This is very useful for daily needs products, appliances and electronics. It’s awesome for the retailer since it allows for expansion of product-discovery while minimizing store footfall. Overall, a win-win for retailer and consumer. In 2019, watch out for companies like #nearbuy and #zopper making it big in India.

    AI-based Consumer Insight – Artificial intelligence and machine learning is growing leaps and bounds in almost every segment. Retail is no exception. In 2019, AI and ML is expected to grow manifold in terms of demand forecasting, inventory planning, customer service bots, natural language based customer engagement and customer’s next purchase (and time) prediction. Though it may sound a bit nerdy, but the more data flows through the AP engines, the more powerful they get at predicting consumer behavior; and provide more powerful strategic advantages to the brands and store. Watch out! If you have that weird feeling that your phone purchase was somehow orchestrated – but cannot put a finger on anything concrete, you may have been Artificially Driven into that purchase!

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  • Vietnam struggles with paucity of AI engineers

    Vietnam struggles with paucity of AI engineers

    IT firms are offering artificial intelligence (AI) engineers salaries of $22,000 a year, but are still struggling to recruit enough people. IT recruiting firm TopDev said in a recent report that companies are having difficulty finding the right people due to a paucity of talents. Salaries are going up as a result. An AI/machine learning engineer could earn up to $1,678 a month, or around $22,000 a year including bonuses and benefits.

    This is higher than what a data scientist ($1,537 a month) or DevOps engineer ($1,505) gets. The latter handles both the development and operations of a product.

    The report said the IT sector generally faces a big shortage as demand is set to go up from 320,000 engineers this year to 400,000 in 2020. The shortfall is 75,000 this year, and set to increase to 100,000 in 2020.

    But they face a struggle as 53 percent of 15,000 IT employees polled for the report are happy with their current job, and 59.8 percent do not want to change their job. This leaves employers considering paying higher salaries to lure away people. The average salary for experienced IT engineers now is $1,318.

    Managers with over five years’ experience can earn from $1,550 to $2,350, while directors with over 10 years’ experience earn at least $2,300.

    But there is a dearth of quality managers and engineers, the report added.

    Gaku Echizenya, general director of Navigos Group, a leading recruitment company, recently said: “The market is experiencing major changes with the fourth industrial revolution. Therefore, businesses need to keep up-to-date with market information from reputable sources to respond promptly to changes, allowing them to set out a strategy to recruit and attract talented people.”

    Employees need to actively educate themselves in IT and digital knowledge, and develop crucial skills such as cooperation with others and people management to increase their competitiveness, he added.

     

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  • Artificial intelligence is $300 billion cost-saving opportunity

    Artificial intelligence is $300 billion cost-saving opportunity

    The use of artificial intelligence in the retail sector is a $300 billion cost-saving opportunity for retailers which are able to scale and expand the technology, though just 1 per cent of retailers have achieved the necessary level of development, according to research from Capgemini Research Institute. The study looked at 400 global retailers, and how they are implementing the burgeoning technology at different stages of maturity, and found that over a quarter of retailers are deploying AI in their businesses – a seven-fold increase from 2016.

    “For global retailers, it appears reality has kicked in regarding AI, both in terms of what the technology can achieve and what they need to do to get there,” Capgemini vice president global consumer products and retail sector Kees Jacobs said.

    “Of course, deploying and scaling will be the next big objective, but retailers should be wary not to chase ROI figures without also considering the customer experience.”

    According to the research, retailers deploying AI systems were eight times more likely to be working on high-complexity projects rather than smaller projects which are easier to scale, and generally lack a focus on customer usability.

    Only 10 per cent of such retailers noted customer experience as a driving factor of these developments, and only 7 per cent noted customer pain points as a priority. Meanwhile, cost (62 per cent) and ROI (59 per cent) are driving most investment into the space.

    Despite this, 98 per cent of retailers surveyed expect customer complaints to decrease, while 99 expect to see an increase in sales, as a result of investment into AI – far ahead of the more contrasted expectations noted in 2017.

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  • Number of AI speakers in Korea to hit 8 million

    Number of AI speakers in Korea to hit 8 million

    The number of artificial intelligence (AI) speakers in Korea is expected to reach the 8 million mark in the new year as the devices gain popularity, a report by a local digital media lab said Sunday. According to the findings by KT Group affiliate Nasmedia, some 40 percent of the country’s 20 million households will likely have an AI speaker in 2019. The numbers represent a sharp increase from just 1 million units supplied in 2017 and the nearly 3 million that have reached the market this year.

    “The rise in demand comes from greater choice in terms of the products being offered, as well as more upgraded features that have made the AI speakers more attractive to ordinary consumers,” the 2019 digital media and marketing forecast report claimed.

    It added that greater competition among manufacturers to secure the growing market is fueling the spread of such smart devices.

    Korean companies – such as SK Telecom, KT, Naver and Kakao – have all rushed to release new AI speakers.

    Nasmedia said that, in particular, there has been considerable competition in the area of children-related content and audio shopping services with companies vying with one another to “lock” customers into their ecosystem.

    The speakers have been marketed as personal home assistants for adults and even as private tutors for small kids.

  • Samsung to take eight C-Lab start-ups to CES

    Samsung to take eight C-Lab start-ups to CES

    Samsung Electronics will introduce eight in-house artificial intelligence (AI) start-ups at the Consumer Electronics Show (CES) 2019 to take place next month in Los Angeles, the company said Wednesday. All eight start-ups are under Samsung’s C-Lab, an in-house incubating program that allows employees to embark on a one-year project to realize a business idea. Samsung will organize an independent booth to present their products and services at the four-day exhibition scheduled to take off on Jan. 9.

    All eight of the projects use AI as a core part of their business.

    For example, the mobile app SnailSound uses AI technology to remove background noise and provide clear human voices in a tailored way based on the app’s test results of the user’s hearing abilities.

    Another app called Medeo uses AI to select the best shots in a video while it is being shot.

    Prismit is an AI-based news app that shows news articles of the same topic automatically aligned in the form of a timeline.

    The list also includes Girin Monitor Stand, which helps to correct posture while sitting in front of computer screens, and the Alight desk light, which adjusts light in the best way to enhance one’s concentration.

    The Perfume Blender suggests the best perfume recipe based on a user’s preferences and also comes with a device to make the personalized perfume.

    As well as the eight in-house start-ups that are currently working under Samsung’s C-Lab, eight groups that have already graduated from the scheme will take part in CES 2019 to set up booths of their own.

    Among them, three have earned awards from this year’s CES. Since the program’s launch in 2012, C-Lab has produced 36 spin-offs that now conduct business as start-ups outside of Samsung.

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  • How Pizza Hut is mixing technology with pizza

    How Pizza Hut is mixing technology with pizza

    Yum! Restaurants-led Pizza Hut is betting big on technology. The brand is investing technology at each every step from taking orders to delivery of the pizza. Elaborating more on the same, Managing Director, Pizza Hut (India Subcontinent), Yum! Restaurants, Unnat Varma said, “We are using technology in sorting out our kitchens. So kitchens are becoming better in terms of layout, efficiency, optimising labour. Apart from this, we are also using technology to schedule riders to make sure that pizzas reach hot and fresh to the consumers.”

    “To ensure a seemless experience to the customers we have again using technology. We have a new online experience for customers, it is one of the best friction-less experience. From getting customer’s location to ordering the pizza, the entire process has been reduced to a four-step journey,” he added.

    The brand is also not shying away from using drones to deliver the pizzas in the near future.

    “We are closely watching the drone delivery space. However, there is no current successful model. There has to be regulation, approval from the Government that drones can fly in the air space and to understand that how does it work for food as food is very atypical, it cannot loose temperature and it has to be accurate, it has to reach in a certain stipulated time and it has be delivered straight. We will host the space, we are very open, we are transforming ourselves digitally and technologically, if this space helps us unlock some future possibilities, we will definitely go ahead with it,” Varma revealed.

    Enhancing Customer Experience

    To add to the overall consumer experience, the brand has been constantly improving its products.

    According to Varma, “These days the customer experience is always around product and product excellence and there we have been making a continuos effort to make our product more delicious, fresh and hot but in addition to that it is about the entire experience – how fast customer can place the order, how fast cusotmer can locate our store, can we give cusotmers a great value deal, can we understand their requirements, can we customise, can we help them earn and let them use some loyalty points in the future.”

    Expansion Plans

    Pizza Hut India plans to open over 200 more outlets in India by 2022 to expand its retail footprint. Currently, it operates 422 stores in the country.

    “‘Pizza Hut is a very democratic brand, it is used by segments of the consumers in the market, so our attempt is to go to as close to consumer as possible, it could be going after the shoppers in the shopping mall or it could be going close to residential areas, or going to captive locations where we have people working, so we are open to all kind of opportunities that exist. We are even open to open our outlets at airports and railway stations too,” asserted Varma.

    The pizza chain runs a franchise model in the country, where investments for opening new outlets mainly comes from franchise partner.

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  • 7-Eleven tests facial-recognition technology

    7-Eleven tests facial-recognition technology

    7-Eleven Japan has opened an experimental concept store in Tokyo offering payment through facial-recognition technology developed by NEC. The trial is a precursor to a planned rollout of unmanned convenience stores in locations such as office buildings, car parks and factories allowing consumers to purchase essential items where it may not be commercially viable to operate a full-scale staffed store.

    The test store is located inside a building which is home to companies from the NEC group and can be accessed only by employees.

    Facial-recognition technology identifies shoppers when they enter the store and again when they make payment. The cost of purchases is deducted from their salaries.

    Rival retail groups including Aeon and FamilyMart have already adopted self-service payment checkouts and Lawson is trialling a scheme using barcodes scanned by smartphones.

  • After Flipkart, Walmart eyes another Indian startup that specialises in AI

    After Flipkart, Walmart eyes another Indian startup that specialises in AI

    Walmart Labs India, the local product development division of US retail giant Walmart, last week announced it would hire key tech team from Artificial Intelligence (AI) and data analytics start-up Int.ai — its second acqui-hiring in the country within three months.

    Three engineers — including co-founders Vinay Kumar NP and Praneeth Doguparthy — from Int.ai will join Walmart Labs India.

    They will be part of the health and wellness portfolio under Customer Technology at Walmart Labs, the company said in a statement.

    “We are glad to welcome the Int.ai team to the big Walmart Labs family and believe that their expertise will be a great addition to our data analytics capabilities,” said Hari Vasudev, Country Head and Vice President – Technology, Walmart Labs India.

    This is the second acqui-hiring Walmart Labs India has made — after micro-app startup Appsfly in September where it merged Appsfly’s six-member team into its customer experience engineering group.

    Founded in 2016, Int.ai has invested and built expertise in architecting an analytics automation framework which will support Walmart Labs in developing solutions and supporting large-scale businesses.

    “After working for almost 3 years on it, we are very happy to let you know that our entire team will be joining Walmart Labs, India,” Vinay and Praneeth said in a separate statement.

    “We started Int.ai in the beginning of 2016 with an ambitious mission to build an AI-powered personal data analyst for every business executive,” they added.

    Int.ai developed expertise in blending Machine Learning with data analytics to uncover insights that significantly impact business metrics.

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  • ‘The store of the future’ by Tommy Hilfiger opens in Amsterdam

    ‘The store of the future’ by Tommy Hilfiger opens in Amsterdam

    A new generation Tommy Hilfiger store of the future has opened in Amsterdam. The store emerges from the firm’s evolving omnichannel strategy and features floor-to-ceiling interactive mirrors, personalised embroidery stations and a cafe with digital screens built into the tables. The more than 300sqm interior has been described in a CPP Luxury report as boasting “modern finishes and a bright, airy aesthetic, taking cue from the nautical lifestyle – one of Tommy Hilfiger’s long standing sources of inspiration.

    Tommy Hilfiger CEO Daniel Grieder said: “You can’t just expect shoppers to come into the store when you do nothing, you have to excite them. You have to give customers a reason to come into the store.”

    View the gallery below (7 images) :

    The Tommy Hilfiger store of the future features large monitor screens which serve as “digital endless aisles” that allow customers to browse the brand’s complete online catalogue, facilitating home-delivered or store-delivered orders. Customers can also identify items from different looks featured online.

    Store manager Mark commented: “It’s about bridging that gap between online and offline, and making the shopping experience as easy as possible … People still want to be able to feel the material and see the products in person. That’s always important, so where we can we always want to encourage customers to come into the store.

    “For example with suits, we’ll offer an appointment for the customer to come in and try it on. We’ll make sure the dressing room is prepared for them with fitting shoes and a shirt. So for us it’s really about taking that extra step and building on the customer relationship.”

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  • Fung Group launches Explorium in Hong Kong

    Fung Group launches Explorium in Hong Kong

    Fung group has opened an innovation hub in Hong Kong for co-creating, learning, experimenting and scaling the ideas, opportunities and business models that will shape the future of supply chains. Explorium Hong Kong – taking its name from an earlier project in Shanghai which tested retail technologies – was opened this week with Dr Victor Fung hosting a housewarming party.  Product recognition system using AI technology and developed by Circle K and JD, one of the first prototypes from the partnership between JD’s AI lab and the Fung Retailing Group, was on show along with other technology innovations.

    Among the highlights of the AI tech showcase were:

    ZhuiYi Technology, one of the top AI companies in China has integrated deep learning and NLP to help enterprises improve customer experience and business efficiency.

    WhatsSquare has produced chatbots and digital workspace tailored for SMEs with advanced Software as a Service (SaaS) technology.

    Zhulke Engineering Hong Kong specialises in the design and development of technology in collaboration with corporate partners.

    Virtual Control is an SaaS company that has developed a digital solution to analog processes in modern global supply chains. Its software will pull together a range of digital tools to maximise the impact on efficiency and automation, such as augmented reality, machine learning, photo recognition, and data analytics.

    Beijing MeShow Digital Technology has taken the lead in 3D virtual-human modelling technology. Using MeShow’s mobile app, users can create their 3D model simulating their own face and body, try out types of makeup looks, enjoy virtual fitting services and realise apparel purchase needs concurrently in a single app.

    WildFaces Technology offers a vision-based AI software system that can recognise and track faces anonymously from moving cameras, including on drones, walking robots, PTZ cameras, mobile phones and wearables such as glasses and body-worn cameras. This world-first “on-the-move” recognition technology requires only one low-resolution camera to be able to recognise hundreds of faces in real-time in large uncontrolled crowds and at far distances, replacing at least 50 more high-resolution but fixed cameras from other traditional facial recognition systems.

    Hampen Technology provides deep learning-based biometric authentication and video analytics solutions for fintech, security and retail applications.

    Find Innovation Lab’s Find Retail Suite uses AI and machine learning to offer retailers products that change the way purchasing departments buy merchandise and how the marketing department sells it.

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  • Korean fashion firm Handsome unveils AI-designed clothes

    Korean fashion firm Handsome unveils AI-designed clothes

    South Korean fashion label Handsome says it will release the country’s first clothes designed with artificial intelligence technology. Handsome, an affiliate of Hyundai Department Store Group, said it joined forces with Designovel to create new patterns for clothes released under the SJYP brand. Designovel is a startup specialising in AI fashion technology.

    The fashion company said the first product, dubbed Dino Hood Tee, is printed with an image of a dinosaur and toy blocks designed by Designovel’s program, Style AI.

    The graphic was based on 330,000 images, including characters and logos, provided by Handsome.

    Style AI uses a convolutional neural network, which is an image processing technology to modify patterns.

    Handsome said it will review whether the AI technology can be applied in other areas of its fashion business.

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  • LG seeks AI, robotics, big data talent in Silicon Valley

    LG seeks AI, robotics, big data talent in Silicon Valley

    LG Electronics Vice Chairman Jo Seong-jin will be in Silicon Valley on Nov. 14 scouting employees with expertise in future technologies such as artificial intelligence, robotics, big data and the cloud. He will meet with job candidates – mostly those with doctoral degrees in the areas of interest – and introduce LG’s vision for growth and plans to staff up in research and development. He will then meet with academics focused on artificial intelligence, including professors at Stanford University, to discuss technological trends and future prospects in the field, according to LG.

    Jo will also visit San Diego, San Jose and Seattle to meet with corporate leaders in IT, finance and consumer goods to discuss the company’s blueprint for the future.

    “LG must hire global talent to become a leader in future businesses based on artificial intelligence, big data and the cloud,” Jo was quoted as saying by LG in a release.

    LG will continue investing in leading companies and cooperating with other businesses in related fields, he added.

    Inaugurated as chief executive of LG Electronics in 2016, Jo has been outspoken about the company’s future in artificial intelligence.

    Delivering a keynote speech at the opening of the IFA tech fair in Berlin in August, he said LG will be “pouring the company’s resources into artificial intelligence,” given that the technology will determine LG’s future.

    LG launched an artificial intelligence research center in June. It is led by the company’s chief technology officer and devoted to voice, video and bio recognition as well as deep-learning algorithms.

    Earlier this year, the country’s second-largest electronics appliance producer established another center connected to LG’s Silicon Valley lab. It is focused on deep learning and automobile technologies.

  • Incheon Airport tests an unmanned shuttle service

    Incheon Airport tests an unmanned shuttle service

    Incheon International Airport said Sunday that it has successfully tested a self-driving shuttle bus becoming the first Korean airport to do so. The test took place inside its long-term parking lot on Friday, where a driverless bus ran 2.2 kilometers at a speed of 30 kph.

    “The test route has lots of curved lanes and is frequently interrupted by other cars … We have seen that autonomous driving is possible,” the airport said.

    The shuttle bus used in the test has been developed by Korean companies, including KT and Unmanned Solution. It is the country’s first driverless vehicle to obtain a temporary driving license. Last month, the airport signed a memorandum of understanding with KT to cooperate in autonomous driving. It plans to introduce a detailed plan for various self-driving car services.

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  • Self-driving car tested out in Korea

    Self-driving car tested out in Korea

    A user tries out self-driving technology from local car-sharing app Socar in Siheung, Gyeonggi on Wednesday. The technology enables users to hail self-driving cars, and is currently being tested, according to Socar. The technology was jointly developed by Seoul National University, Yonsei University, SK Telecom and autonomous car technology developer SWM.AI.