Retail News CRM

Tag: asia

  • Tourists from China are back to Korea, but not like before

    Tourists from China are back to Korea, but not like before

    Chinese group tours, which helped fuel local retail sector growth in recent years, have yet to make a full comeback despite the easing of restrictions by Beijing, Korean duty-free store operators said on Sunday. The assessment came as official data from the Bank of Korea showed that 475,000 Chinese nationals visited the country in October, up 37.6 percent from a year earlier.

    Local tax-exempted outlet operators like Lotte Duty Free and Shilla Duty Free, as well as the umbrella Korea Duty Free Shops Association (KDFA), said that most Chinese customers were individual travelers and so-called “daigongs,” rather than “youkers,” or group travelers.

    Daigongs are small-scale merchants who buy products here on behalf of customers back home.

    Chinese authorities clamped down on group tours to Korea in March 2017 after Seoul allowed the deployment of a U.S. anti-missile defense system on its soil, despite objections from Beijing. China has since partially lifted restrictions, but the number of group tours has not returned to past levels.

    Lotte said that it had almost no youkers, who enter the country on a group visa, and that most shoppers were individual travelers or small merchants.

    It said that before the frictions caused by the U.S. Terminal High Altitude Area Defense’s deployment, there were 7,000 to 8,000 youkers daily at its main duty free store in downtown Seoul. This dropped to around 2,000 after the uproar and then to zero.

    Shilla said it did receive 820 youkers in October.

    Lees ook:

    Lees ook:

  • Kakao’s carpooling app goes live in beta test

    Kakao’s carpooling app goes live in beta test

    Kakao’s carpooling service was introduced Friday for beta testing and will be officially rolled out Dec. 17. The start of the service comes after months of battling fierce opposition from local taxi services. They staged a strike on Oct. 18, two days after the IT company started accepting applications from carpool drivers.

    With the beta service, the Kakao T mobile app, a platform for all of Kakao’s mobility services from taxi hailing to navigation, was upgraded to enable the “Carpool” button on its main screen. The beta service will not be accessible to everybody.

    “The beta service is aimed at increasing the stability of the technology and collecting opinions,” Kakao said in a statement. “For that reason, it will only be offered to some users.”

    The selection of testers will be random and independent of age and location. Anyone upgrading the Kakao T app Friday will see the new “Carpool” button, but only the selected users will be able to input words in the destination box. Those who weren’t selected will see an image with the words “This service will launch soon.”

    The base fare is set at 3,000 won ($2.68) for the first 2 kilometers (1.24 miles), the same as for regular taxis. After that point, the fare will increase proportional to the driving time and distance. The company did not disclose details, but a spokesman said the cost will be equivalent to around 70 to 80 percent of regular taxi fares.

    Kakao’s carpool drivers are allowed to offer carpooling services twice a day at any time of the day. The twice-a-day rule is due to the domestic law that limits carpooling to commuting purposes. More than 50,000 drivers who met Kakao’s requirements have been selected so far.

    A government-led task force composed of lawmakers from the ruling Democratic Party, public officials and taxi companies met Friday to discuss carpooling. Executives from Kakao Mobility, the affiliate in charge of the IT company’s transportation services, decided to launch the same day,

    Kakao acquired the Luxi carpooling app in February and completed preparations for its service later in the year.

    The official launch was postponed previously as the task force failed to reach an agreement on the service’s details, including the fare and limits on use. During a task force meeting held Thursday, some government officials opposed Kakao’s request to release the service that same day, demanding more time to find common ground.

    Korea has been a difficult place for carpooling. Uber closed down its service in 2014, and Seoul’s local government questioned the legality of carpooling app Poolus in 2017.

  • South Koreans spending more on Chinese online stores

    South Koreans spending more on Chinese online stores

    South Koreans are spending more at Chinese online stores, according to credit-card spending data. Purchase records from November 1-26, compiled by the big data centre at Shinhan Card, showed a 9.8 per cent increase from last year in the value of goods bought from overseas internet sites. The number of transactions was up 16.6 per cent year on year.

    Chinese online stores outperformed rivals from other countries. AliExpress took 9.5 per cent of the purchases, up from 6 per cent in 2016 and 6.1 per cent last year. It ranked second after Amazon’s 16.3 per cent.

    Taobao, another Chinese Internet shopping site, grew from 2.3 per cent in 2016 to 3.3 per cent last year and to 4.4 per cent this year, raising it to the third most-used overseas online marketplace. Alibaba made it to the top 10 for the first time this year with 1 per cent.

    The shift is stark when comparing the purchases during Black Friday in the US and Singles Day in China. This year, overseas shopping during Singles Day rose 35 per cent. Black Friday purchases stopped at a 9 per cent gain.

    Data showed 70.8 per cent of purchases during Singles’ Day were for goods priced up to 50,000 won (US$44.32). Shoppers in their 30s and 40s remained the biggest clients, but the number of those in their 20s increased 1.9 percentage points from last year.

    Lees ook:

    Lees ook:

  • Real estate in Saigon the most sought after in Vietnam

    Real estate in Saigon the most sought after in Vietnam

    Saigon leads Vietnam in real estate interest, drawing 300 million internet searches in the last 12 months. According to a report recently issued by Batdongsan.com.vn, one of the biggest property portals in Vietnam, Hanoi is the second most searched city when users look up real estate at 170 million searches.

    The two cities are followed by central Da Nang City, southern Bien Hoa Town, northern Hai Phong City, central Nha Trang Town, and Vung Tau Town and Can Tho City in the south in terms of popularity.

    Overall, the leading position of Saigon real estate is predicted to continue to remain the same because its housing market is still seeing a lot of actions.

    Consumer data collected from Internet queries also showed the level of interest given to real estate in each specific area.

    Saigon attracted the highest level of interest, at 41.8 percent of recorded consumers, the largest in Vietnam, while Hanoi had 29.7 percent. Central Khanh Hoa Province, Da Nang, and southern provinces of Dong Nai and Binh Duong recorded modest numbers, fluctuating between 3 to 4.5 percent. Interest is measured by saved searches, favorites and number of queries.

    The report also reveals that budget and midrange apartments in Saigon and Hanoi, which are priced between VND20-30 million ($860.47 – $1,290) per square meter, with an area of around 60-70 square meters are the type of high-rise apartments that attracts the most attention from Internet users.

    Meanwhile, in regards to content posted on the website of this organisation, foundation land (land serving as the foundation for housing projects to be built on) tops the board in the number of posts published, at 1.2 million posts.

    The land is also the most indulgent hunting with nearly 120 million searches, showing the habit of clinging to land, ownership of real estate in the territory of the Vietnamese, said the report.

    In addition, separate houses attached to land are also highly sought after, at nearly 120 million searchers. This shows the Vietnamese consumers’ preference to own land, or possess properties attached to land, according to the report.

    Lees ook:

  • BreadTalk to open 1st Din Tai Fung restaurant in London by end-2018

    BreadTalk to open 1st Din Tai Fung restaurant in London by end-2018

    Taiwanese dumpling chain Din Tai Fung has opened in Covent Garden, London. The new 8000sqft Din Tai Fung London eatery is the franchise’s 153rd globally, and is the first of at least two outlets planned for the city. A second store is planned for Centre Point next year.

    The Din Tai Fung London store has been launched by Taster Food UK in partnership with Singapore-based BreadTalk Group.

    BreadTalk Group CEO Henry Chu said: “The group will leverage on our experience of operating Din Tai Fung in Singapore and Thailand, and the strength of our overseas partners to continue the tradition of delivering an authentic Taiwanese dining experience to Londoners.”

    Brand founder and chairman George Quek commented that there is potential to open 20 Din Tai Fung outlets in Britain, serving as a starting point for further expansion into Europe.

    Din Tai Fung has already opened in Australia, China, Hong Kong, Indonesia, Japan, Malaysia, Philippines, South Korea, the US and the UAE. It was recognised by the New York Times in 1993 as one of the world’s top 10 restaurants.

    Lees ook:

    Lees ook:

  • HCMC a top 20 Asia Pacific office rental market

    HCMC a top 20 Asia Pacific office rental market

    With office rents rising constantly for several years, HCMC has moved into the top 20 Asia-Pacific office rent markets. Grade-A office rents in Ho Chi Minh City have reached a five-year peak of $936 per square meter a year, according to property service firm JLL. The HCMC market has come under the spotlight in a premium office rent report for the Asia-Pacific region just released by the US-based global company.

    The report said that HCMC, an emerging market, saw annual gross premium office rents rising to $635 per square meter, a year-on-year increase of nearly seven percent, placing the city in the list of top 20 office rent markets in the Asia-Pacific region.

    It highlighted the case one unnamed building in the inner city, where a record rent level of $936 per square meter a year was registered, a peak unseen for many years.

    JLL assumes that the HCMC office market is heating up with increasing investment inflow from many multinational firms.

    The US firm added that the total supply of office space in HCMC has increased to two million square meters, a five-fold hike compared to Bangkok. The scarcity of premium office space in HCMC has constantly pushed up rents.

    Financial corporations are willing to pay for high-end office space in HCMC, while banking and financial firms were keen on premium office space, topping the list of 72 key tenant categories.

    Meanwhile, JLL said in the Global Premium Office Rent Tracker Q4 2018 that Ho Chi Minh City and Manila, the two more affordable cities in Southeast Asia, are attracting significant corporate interest, along with European cities like Amsterdam, Berlin and Warsaw.

    The firm said that growth in occupation costs is likely to slow down in 2019 as new supply comes through; however, while rental growth is expected to decelerate, there are very few major markets where a downward correction is projected for 2019. In fact, the delivery of new premium buildings will set fresh rental benchmarks in several markets, it predicts.

    Total occupancy costs are calculated by combining the net effective rent with additional costs, including service charges and taxes.

    JLL’s Global Premium Office Rent Tracker 2018 compares occupancy costs for premium office buildings across the world’s leading real estate markets. This fourth edition includes 72 office submarkets across 61 cities.

    The report includes the key elements of occupancy costs – net effective rent, service charges and government tax on rent – all standardized to enable true international comparisons.

    Lees ook:

    Lees ook:

    Lees ook:

  • For first few years, Koreans will be biggest users of 5G

    For first few years, Koreans will be biggest users of 5G

    Korea is forecasted to have the highest proportion of fifth-generation (5G) smartphone usage in the world over the next couple of years, a market tracker said on Sunday. According to Strategy Analytics’ Service Provider Group, the adoption rate of 5G smartphones in Korea is expected to reach 5.5 percent in 2019 and 10.9 percent in 2020, which will be the highest level among major global nations.

    The estimate is based on the fact that Korea is to commercialize 5G services next March, making it the first country in the world to do so, with tech giant Samsung Electronics planning to release a model featuring the high-end technology, the market tracker said.

    By 2020, 5G will account for 4.7 percent of total market share in the United States, 5.2 percent in Japan and 2.8 percent in China, Strategy Analytics said, adding that its penetration rate would increase after that date in line with the broader establishment of the network.

    In 2021, the adoption rate of 5G smartphones is expected to begin to surge in major countries, with numbers hitting 27 percent in the United States, followed by 21.3 percent in South Korea, 19.7 percent in Japan and 8.5 percent in China.

    “The 5G standard will become the mainstream of the global network industry in years to come,” said an industry insider.

    Lees ook:

    Lees ook:

    Lees ook:

  • Steve Madden has launched in Malaysia

    Steve Madden has launched in Malaysia

    American footwear brand Steve Madden has opened its first store in Malaysia. The new location at Mid Valley Megamall in Kuala Lumpur is the second Steve Madden store launched by the brand’s retail partner Valiram after the first opening in Takashi­maya Singapore.

    A statement from the brand that describes the new store’s aesthetic as “distilled urban” reads: “Making use of several materials, the intention is to stage the stars – shoes and accessories – in a way that allows each of them to tell their style story.”

    Featured in store is the brand’s Holiday 2018 collection for women, as well as its signature rock-n-roll-inspired shoes and leather goods.

    Lees ook:

    Lees ook:

  • ShoppRe online portal targets Indians living abroad

    ShoppRe online portal targets Indians living abroad

    International shipping and consolidation company ShoppRe.com is setting up in Dubai with a series of marketing campaigns. The shopping portal optimises cross-border e-commerce from India, acting as a bridge between people living abroad and Indian shopping sites such as Flipkart and Myntra.

    According to the site’s founders, most Indian sellers do not offer international shipping and several Indian websites do not accept international card payments.

    ShoppRe’s brand ambassadors, actress Priyamani and her husband Mustufa Raj, kick-started the official launch in Dubai by releasing the new ad campaign.

    “I can totally relate to people who have just shifted abroad and badly miss shopping from India. ShoppRe makes it possible to have your favorite Indian goods delivered right to your doorsteps,” said Priyamani.

    The firm’s major investor V A Hassan said: “I have been in Dubai for more than four decades. I have seen the huge demand for Indian products like fashion, food, etc, which are popular everywhere, but not easily accessible or are extremely overpriced”.

    ShoppRe was founded in October 2016 and has fulfilled orders worth INR 40 million (US$565,200) for more than 15,000 customers, including both Indian and non-Indian consumers. It has shipped products to more than 80 countries.

    Lees ook:

    Lees ook:

  • Vietnamese currency falls to new low, could go lower

    Vietnamese currency falls to new low, could go lower

    The official exchange rate between Vietnamese dong and U.S. dollar reached its highest this year Wednesday, and  experts said the dong could depreciate further. The State Bank of Vietnam set a central exchange rate of VND22,757 on Wednesday, the sixth time the rate has gone up in the last two weeks.

    The dong has fallen by VND352, or 1.57 percent, against the greenback since the beginning of the year.

    The dollar’s value increased at commercial banks. At 3p.m. Wednesday, Vietcombank sold the dollar for VND23,350, VND15 higher than Tuesday.

    Vietinbank also sold its dollar for VND23,350, VND17 higher than Tuesday, while BIDV sold it at VND23,355, VND25 higher.

    The dollar also inched up on the free market. At 11.30 a.m. Wednesday, it was selling for VND23,360-23,410, VND10-20 higher than on Tuesday.

    Economist Nguyen Tri Hieu said that the reason for the hike was high demand for dollars toward the end of the year as businesses often import large amounts of materials needed for manufacturing.

    The ongoing U.S.-China trade war continues to exert exchange rate pressures, despite the U.S. announcing a 90-day halt on additional tariffs on Chinese goods starting next year, as there is no certainty that tensions will decline, he said.

    “There is a high possibility that the dong’s value will continue to fall this year,” Hieu said.

    Hieu said that the government should also devaluate the dong against the Chinese yuan so that the trade deficit between Vietnam and China can be reduced.

    Vietnam relies heavily on China for materials and equipment for its labor-intensive manufacturing sector.

    As the yuan’s value has fallen by 9 percent to the dollar since the beginning of this year, some experts have said that the dong should be devaluated even more to avoid impacts a cheaper yuan. Cheap made-in-China goods could be imported in large quantities to Vietnam and compete with domestic products, they said.

    But economist Tran Dinh Thien said that the dong should be kept at a balanced rate between the U.S. dollar and the Chinese yuan. A 2-3 percent band a year is acceptable, he added.

    A stronger dollar will benefit exporters, but will also create stronger pressure on inflation and interest rates which will increase business costs in a country with high imports and public debt, Thien said at a recent conference.

    He added that the fluctuation of the dong should be controlled to help local companies conduct their business with greater certainty.

    The government doesn’t want businesses to suffer shocks, he said.

    Prime Minister Nguyen Xuan Phuc had said in August that the devaluation of the dong needs to be kept within a 2-percent band this year compared with the end of last year.

    Lees ook:

    Lees ook:

  • Kering leads the way to gender diversity

    Kering leads the way to gender diversity

    French luxury goods giant Kering has received a prize for its high level of female representation on its board. The company has made gender equality one of its corporate priority and has, this week, been chosen to receive the “Most Feminine Board of Directors” award.

    Handed out by the European Women on Boards along with Ethics & Boards, Kering was selected among the 200 largest companies of the Stoxx Europe 600 index based on the percentage of women on the boards as well as the presence of women serving as chief executive officer or chair of the executive board.

    The company, which owns a range of high-end labels including Saint Laurent, Bottega Veneta and Pomellato, launched a leadership and diversity program in 2010 with the aim of increasing access for women to leadership positions.

    Kering has also committed to reaching gender parity and pay equality at all levels by 2025.

    French companies are leading the way on gender diversity and Kering is a great model setting an example for the rest of the world to follow.

    Indeed, more than half of the group’s managers are women while they constitute 64% percent of the board and 33% of its executive committee.

    François-Henri Pinault, Kering’s CEO, also announced that the company would be doubling the budget of the Kering Foundation, aimed at tackling violence against women.

    Kering is also partnering with Michelle Obama for the French leg of her blockbuster tour for her memoir titled “Becoming.”

    Lees ook:

    Lees ook:

  • Japan Foods in regional tie-up with Minor Singapore

    Japan Foods in regional tie-up with Minor Singapore

    Japan Foods has entered a joint venture with Minor Singapore to support each other’s operations in Japan, Thailand and China. Japan Foods is to operate the partners’ Thai restaurants in Japan and support Japanese cuisine operations. Minor Singapore will meanwhile run Japanese outlets in Thailand and China, supporting the preparation of Thai cuisine.
    The JV is being funded by a combined shareholder loan of $2.3 million to be disbursed equally for working capital. Japan Foods will fund its half of the loan with internal cash resources.

    Japan Foods executive chairman and CEO Takahashi Kenichi said he believes the expanded network will “make us more attractive as a franchise partner to Japanese brand owners who may be looking to expand beyond their local market”.

    Minor Singapore executive chairman and CEO Dellen Soh said the partnering firms “share many synergies, including strong brand portfolios and good operating track records”.

    Lees ook:

  • Indonesia’s Traveloka Co-Founder Resigns

    Indonesia’s Traveloka Co-Founder Resigns

    Indonesian unicorn startup Traveloka announced the resignation of its co-founder, Derianto Kusuma, from his position as chief technology officer on Tuesday. Derianto was one of three persons involved in the establishment in February 2012 of the online ticketing and hotel booking service, which has since become one of the leading tech companies in Southeast Asia.

    “Deri has played an unparalleled role in Traveloka’s development and success by building, scaling, and making not only sustainable technology capability and systems but also a sustainable organization,” said Ferry Unardi, chief executive and co-founder of Traveloka.

    Following his exit from the company, Derianto took to online publishing platform Medium to write about his journey. In his post, he wrote about what drove him to start the company and the actual implementation of different business models throughout the nearly seven years since Traveloka was founded.

    He also touched on why he decided it was best for him to leave.

    “A few years ago, the battle started to show trends towards being more commercially than innovation-driven, predatory than productive, perception-oriented than fundamentals-oriented,” Derianto wrote.

    With these new trends, Derianto felt that his duty – building the technological foundation – had been fulfilled.

    “Two years ago, I ensured Traveloka had strong technological, organizational foundations built for scale and sustainability, and put in place a solid senior team that can take them forward,” Derianto wrote.

    Though Derianto wrote that he would be spending more time with family and friends after resigning, he said he “yearns” to develop a new venture in a noncompeting category, a technology that would “fundamentally transform society.”

    “I’m glad that we have finally reached this milestone where I believe it’s a win-win for everyone involved,” Derianto wrote.

    Lees ook:

    Lees ook:

  • Amazon-go to open more stores in the airports

    Amazon-go to open more stores in the airports

    Online giant Amazon is looking to expand the reach of its automated bricks-and-mortar Amazon Go offer by opening stores in airports, according to a report by Reuters. The retailer’s Go stores utilise myriad cameras which are able to identify customers as they enter, see what they pick up and leave with, and subsequently charge the customer’s Amazon account without the need for any staff interaction – a natural fit for customers needing to get from gate to gate in a short amount of time.

    According to emails obtained by Reuters, Amazon requested a meeting with staff from several airports, including Los Angeles International and San Jose International, referencing Amazon Go as “one of many possibilities we can discuss”.

    Beyond the meetings, which took place in June, officials from both airports confirmed they have had no further correspondence with the business, and that it would need to undergo a competitive bid process in order to acquire the locations necessary.

    The move would put Amazon in front of the more than 350 million people who boarded flights from the country’s top 12 airports last year, according to data from the US Department of Transportation.

    Amazon has been slowly expanding its physical retail offering through numerous Whole Foods, seven Amazon Go stores, and three reviews-driven Amazon 4-star stores, spread across the US, though efforts to bring these offers internationally are reportedly heating up.

    Telegraph UK has learned that Amazon is planning to open an Amazon Go store near Oxford Circus in London, with the location serving as a flagship store for the UK.

    Lees ook:

    Lees ook:

  • What is Amazon’s Japan bestseller fashion?

    What is Amazon’s Japan bestseller fashion?

    Amazon Japan has revealed its most popular items sold on the online retailer’s platform in the last twelve months, with basics and sportswear taking the top spot in both fashion and accessories, and footwear categories. According to the ‘Amazon Ranking Grand Prize 2018’, the United Athle 5.6 Ounce High Quality T-shirt took first place in the clothing and accessories category. In a classic design, the affordable fashion item was followed in popularity by the brand’s crew neck t-shirt, which came in second place.

    Looking at the top 20 apparel brands, Champion gained five spots in the report, while in the womenswear section, casual tops by And It_ sat high in the rankings.

    Asics’ running shoes won both first and second place in footwear, while Anello’s poly-canvas mini bag proved popular in the bag category.

    In watches, Casio’s G-Shock shock-resistant smart-watch continued to gain popularity, with the Casio brand featuring 11 times in the Amazon Japan top 20. In the jewellery ranking, products by Tiffany & Co. gained in popularity too, said the report.

    The “Amazon Ranking Grand Prize 2018” ranked the U.S. e-commerce giant site’s most popular products by category for the period beginning in November 13, 2017, and ending on October 31, 2018.

    In the last twelve months, retail expenditure has continued to grow in Japan.

    In September, the archipelago nation recorded its 11th consecutive month of retail revenue growth, with sales up 2.1% on the same period last year, according to data by the Japanese trade ministry.

    Specifically, online shopping is at the forefront of this drive with the Japanese love for online shopping helped by the trend to online shop using mobile phones.

    In the latest Criteo survey, mobile devices accounted for 55% of all EC transactions in Japan, up 4 points on the year.

    Transactions through smartphones increased 9%, and tablets 3%, but purchases by PC were down 9%, said the report.

    Lees ook:

    Lees ook:

    Lees ook: