Retail News CRM

Tag: coffee

  • Jago Coffee Brews up $12.5M in Series B Funding for Nationwide Mobile Expansion

    Jago Coffee Brews up $12.5M in Series B Funding for Nationwide Mobile Expansion

    Jago Coffee, an Indonesian-based mobile coffee startup, recently secured a significant financial boost of US$12.5 million in a Series B funding round. This recent round of funding will enable the company to progress with its expansion plans. The focus is on increasing its fully electric coffee cart network and bolstering its proprietary technology platform across Indonesia.

    Investment Details

    The Series B round received significant support from a trio of investors, namely Beenext, Intudo Ventures, and Orzon Ventures. This follows a Series A round, which saw Jago Coffee secure US$6 million in funding in 2024.

    Jago Coffee’s Business Model

    Founded in Jakarta, Jago Coffee operates an extensive network of fully electric carts. These mobile units serve fresh, cafe-quality beverages in various settings, from residential neighbourhoods to commercial districts and transit hubs.

    The coffee startup’s strategy is to offer high-quality beverages at competitive prices, targeting a mass-market consumer base. The company’s innovative service model eliminates the overhead costs associated with traditional brick-and-mortar storefronts. It prioritizes convenience and accessibility while maintaining cost efficiency.

    Customers have two options to order from Jago Coffee. They can either purchase directly from the mobile carts or use the company’s dedicated app. The app allows customers to request the nearest barista to be dispatched directly to their location.

    Questions & Answers

    What is the business model of Jago Coffee?
    Jago Coffee operates a fleet of fully electric coffee carts that serve fresh beverages in various locations. The company targets mass-market consumers with cafe-quality drinks at affordable prices. It emphasizes convenience, accessibility, and cost efficiency by eliminating the need for physical storefronts.

    Who led the recent funding round for Jago Coffee?
    The latest funding round, Series B, was led by Beenext, with participation from Intudo Ventures and Orzon Ventures.

    How do customers order from Jago Coffee?
    Customers have two options for ordering from Jago Coffee. They can either order directly from the roaming coffee carts or use the company’s dedicated app to have the nearest barista delivered to their location.

  • Jollibee Amplifies Asian Footprint with Hot Pot Acquisition and Compose Coffee Expansion

    Jollibee Amplifies Asian Footprint with Hot Pot Acquisition and Compose Coffee Expansion

    Jollibee Foods Corporation (JFC) is accelerating its expansion across Asia with the purchase of a South Korean hot pot buffet chain and the impending introduction of a rapidly expanding Korean coffee brand into the Philippines.

    Acquisition of Shabu All Day

    JFC has secured a 70% majority stake in All Day Fresh Co, the company that operates Shabu All Day, through its subsidiary Jolli-K Co. Shabu All Day, established in 2014, has since blossomed into a chain of 169 stores throughout South Korea, acquired for an approximate total of $87 million.

    Growth in Beverage and Dining Segments

    Already part of JFC’s Korean platform is the coffee chain Compose Coffee. This diversifies the corporation’s portfolio, enabling it to have a presence in both beverage-led and full-service dining sectors.

    Introduction of Compose Coffee to the Philippines

    JFC is set to bring Compose Coffee to Philippine consumers under a master franchise agreement via its subsidiary Fresh N’ Famous Foods. Initial stores are expected to commence operations later in the year. Compose Coffee, founded in Busan in 2014, has undergone rapid growth to almost 3000 stores, establishing itself as one of Korea’s top value-oriented coffee chains. In 2024, JFC obtained a 70% stake in the coffee chain. This move is part of JFC’s ongoing efforts to make inroads into the rapidly growing coffee and tea segment, where it already operates brands such as Highlands Coffee, The Coffee Bean & Tea Leaf, and Milksha.

    Company Growth Amid Record Sales

    JFC has reported record preliminary systemwide sales of ₱122.3 billion (approximately $2.1 billion) in the fourth quarter of 2025, a 12% year-on-year increase. Throughout the year, the company’s total network of stores grew by 5.9% to 10,341 outlets, the highest number of new store openings in JFC’s history. This includes 3504 stores in the Philippines and 6837 international locations, demonstrating ongoing expansion in key markets.

    Globally, JFC operates 576 stores in China, 348 in North America, and 437 across Europe, the Middle East, Asia, and Australia. The company’s portfolio includes 985 Highlands Coffee outlets, 1079 The Coffee Bean & Tea Leaf stores, 357 Milksha locations, 2972 Compose Coffee stores, and 83 Tim Ho Wan branches.

    Questions & Answers

    What is JFC’s strategy for expansion in Asia?
    JFC is expanding its presence in Asia through acquisitions, such as the recent purchase of the South Korean hot pot buffet chain Shabu All Day, and launching new brands, like the upcoming introduction of Compose Coffee in the Philippines.

    What are some notable brands under JFC?
    JFC operates several well-known brands, including Highlands Coffee, The Coffee Bean & Tea Leaf, Milksha, Compose Coffee, and Tim Ho Wan.

    What has been the growth of JFC in recent years?
    JFC has experienced significant growth, with record systemwide sales in the fourth quarter of 2025 and a 5.9% increase in its total store network. This growth is reflected in its ongoing expansion in both domestic and international markets.

  • Jollibee Foods Sizzles up Asian Market with Korean Hot Pot Acquisition and Compose Coffee Expansion

    Jollibee Foods Sizzles up Asian Market with Korean Hot Pot Acquisition and Compose Coffee Expansion

    Jollibee Foods Corporation (JFC), a dominant player in the food service industry, is poised to strengthen its position in Asia through the acquisition of a South Korean hot pot buffet brand, Shabu All Day, and the anticipated introduction of a rapidly-growing Korean coffee brand, Compose Coffee, into the Philippines.

    Amplifying Asian Presence

    Jolli-K Co, a subsidiary of JFC, has acquired All Day Fresh Co, the company behind the operation of Shabu All Day, in a deal worth approximately US$87 million. Shabu All Day, established in 2014, boasts 169 stores distributed across South Korea. In addition to this acquisition, JFC’s South Korean portfolio encompasses the coffee chain, Compose Coffee, ensuring the company has a diverse presence across both full-service dining and beverage-led segments.

    Introducing Compose Coffee to the Philippines

    In a synergistic move, JFC is set to bring the Korean coffee brand, Compose Coffee, to the Filipino market. This will be achieved through a master franchise agreement facilitated by its subsidiary, Fresh N’ Famous Foods. The first Compose Coffee stores are projected to open in the Philippines later this year.

    Established in 2014 in Busan, Compose Coffee has witnessed prolific growth, with around 3000 stores in operation. This growth has positioned it as one of South Korea’s most significant value-driven coffee chains. JFC acquired a 70 per cent stake in Compose Coffee in 2024. This expansion into the Philippines is a testament to JFC’s ongoing commitment to the flourishing coffee and tea sector, where it already operates various brands, including Highlands Coffee, The Coffee Bean & Tea Leaf, and Milksha.

    Unprecedented Network Growth

    These growth strategies were announced against a backdrop of record sales for JFC in the preliminary fourth quarter of 2025. The food service giant reported systemwide sales of ₱122.3 billion (approximately US$2.1 billion), a 12 per cent increase year on year.

    The company’s total store network for the full year expanded by 5.9 per cent to reach 10,341 outlets, the highest level of gross store openings in the company’s history. This network comprises 3504 stores in the Philippines and 6837 international stores, demonstrating JFC’s consistent expansion across key markets. JFC operates 576 stores in China, 348 in North America, and 437 across Europe, Middle East, Asia, and Australia. The growth is largely driven by its diverse portfolio of brands, including Highlands Coffee, The Coffee Bean & Tea Leaf, Milksha, Compose Coffee, and Tim Ho Wan.

    Questions & Answers

    What is Jollibee Foods Corporation’s latest acquisition?
    Jollibee Foods Corporation has recently acquired Shabu All Day, a South Korean hot pot buffet chain, through its subsidiary, Jolli-K Co.

    What new brand is JFC introducing to the Philippines?
    JFC is set to introduce Compose Coffee, a popular and rapidly-growing South Korean coffee brand, to the Philippines.

    What was JFC’s growth rate for their total store network in the last fiscal year?
    JFC’s total store network grew by 5.9 per cent during the last fiscal year, reaching a total of 10,341 outlets.

  • Iconic Prince Coffee House in Singapore Bids Farewell After Half a Century of Serving Delightful Chinese Cuisine

    Iconic Prince Coffee House in Singapore Bids Farewell After Half a Century of Serving Delightful Chinese Cuisine

    The iconic Prince Coffee House, a renowned Chinese restaurant in Singapore, has announced its upcoming closure, marking the end of its half-century-long service. According to the proprietor, Jimmy Lim, the decision to cease operations emerges from his decision to retire. At nearly 90 years of age, Lim has been at the helm of the restaurant’s operations for the past fifty years.

    Scheduled to shutter its doors by mid-2026, the closure coincides with the expiration of the establishment’s lease in July of that year. Lim admits his inability to withstand the strenuous twelve-hour work schedule, a factor significantly contributing to his retirement decision. Additionally, the future of Prince Coffee House remains uncertain, with Lim’s children showing no interest in perpetuating the family business.

    A Glimpse into the Past

    The coffee house, which began its journey at Shaw Towers during the mid-1970s, owes its name to the now-extinct Prince Cinema that previously resided within the same complex. The restaurant’s illustrious past is visible through photographs adorning its walls, capturing memories of numerous celebrities who dined there during its peak years.

    After a thirteen-year tenure at Shaw Towers, the establishment relocated to Coronation Plaza located in Bukit Timah. It continued to serve its customers there for a period of 21 years before moving to its present location on Beach Road nearly a decade and a half ago.

    A Tradition of Excellence

    Despite these numerous relocations, the Prince Coffee House has maintained a steady influx of patrons. Over the years, due to rising costs of living, the restaurant has adjusted its prices periodically, evidenced by layers of updated prices, handwritten and taped over previous ones.

    However, the fare offered has remained consistent over the years, with dishes like oxtail stew and beef hor fun continuing to be customer favorites. Adding to the charm of the restaurant, the plates utilized for serving have a history of their own, with some dating back to the 1970s.

    When queried about his post-retirement plans, Lim expressed his intent to continue his passion for cooking but in the comforts of his home and at his wife’s behest.

    Questions & Answers

    What is the reason for the closure of the Prince Coffee House?
    The owner, Jimmy Lim, has decided to retire due to his advancing age and the demanding nature of running the restaurant.

    When is the Prince Coffee House expected to close?
    The restaurant is scheduled to cease operations in the middle of 2026 when its lease expires.

    What will Jimmy Lim do after the restaurant closes?
    Jimmy Lim plans to continue his love for cooking but will do so at home, focusing on his wife’s culinary needs.

  • South Korean Coffee Giant, The Venti, Brews Expansion into Middle East through Key Franchise Agreement

    South Korean Coffee Giant, The Venti, Brews Expansion into Middle East through Key Franchise Agreement

    South Korean coffee powerhouse, The Venti, has recently entered into a strategic master franchising agreement with JKT Networks. This strategic partnership aims at further expanding The Venti’s presence into the Middle Eastern market.

    First Steps Into the Middle East

    Established in Busan in March 2014, The Venti has made its first foray into the Middle East with the opening of a new outlet in Amman, Jordan. The move is part of the company’s broader strategy to expand its footprint beyond Asia, further into the Middle East and North Africa.

    A spokesperson for The Venti explained the significance of this market entry, stating, “This entry into Jordan serves as a strategic foothold aimed at expanding beyond Asia into the Middle East and North Africa. It will mark an important milestone in The Venti’s global roadmap.”

    The Venti’s Global Aspirations

    The Venti has clear intentions to become a sensory brand that forms connections between the global and local. The company is committed to respecting the cultural sensitivities of each country it operates in and strives to provide consistent brand value to its customers worldwide.

    JKT Networks: The Ideal Partner

    JKT Networks, a distributor of Korean products, is The Venti’s chosen partner for its expansion into the Jordanian market. JKT Networks’ core competency lies in catering to markets in Jordan, making it an ideal fit for The Venti. Its partner, UiL Trading, exports over 20,000 Korean products, adding further value to the partnership.

    Questions & Answers

    What is the significance of The Venti’s entry into the Middle East?
    The entry marks an important milestone in The Venti’s global expansion roadmap, serving as a strategic foothold for further expansion into the Middle East and North Africa.

    Who is The Venti’s partner for its Middle East expansion?
    The Venti has entered into a partnership with JKT Networks for its expansion into the Middle Eastern market.

    What are The Venti’s global aspirations?
    The Venti aims to become a sensory brand that connects the global and local by respecting the cultural sensitivities of each country it operates in while providing consistent brand value to customers worldwide.

  • Luckin Coffee Celebrates 30,000th Store Milestone with Launch of Innovative ‘Origin Flagship’ Format in Shenzhen

    Luckin Coffee Celebrates 30,000th Store Milestone with Launch of Innovative ‘Origin Flagship’ Format in Shenzhen

    Luckin Coffee, the global coffee enterprise, recently celebrated the grand opening of its 30,000th outlet. This notable event was marked by the introduction of a new ‘Origin Flagship’ store in Shenzhen.

    New Store Format

    This two-level outlet, significantly larger than Luckin’s traditional pickup-centric small stores, covers an expansive area of about 420 square meters. It carries a special ‘Origin Lab’ menu, presenting customers with a unique selection of single-origin coffees and pour-over options. Coffee aficionados can look forward to tasting beans originating from various regions, including Yunnan, Ethiopia, and Mandheling.

    Store Features

    The new store is equipped with state-of-the-art semi-automatic coffee machines. In addition, it features an exclusive ‘Master Space’, specifically designed to host coffee-related events and facilitate customer interaction.

    In keeping with its commitment to sustainability, Luckin Coffee developed the new store in accordance with Leed Platinum and Zero Carbon Space standards.

    Global Coffee Journey

    Li Hui, Chairman of Luckin Coffee, expressed his company’s dedication to delivering the authentic taste of premium coffee from various renowned regions, including Indonesia, Brazil and Colombia, to every customer. He emphasized that the experience of enjoying a cup of Luckin Coffee is not just about the taste; it’s the beginning of a journey through global coffee flavors. This perspective signifies a critical advancement of Luckin’s corporate vision and mission.

    Currently, the coffee giant operates over 30,000 stores in more than 300 cities in China. It has also successfully expanded its footprint to international markets like Singapore, Malaysia, and the US.

    Questions & Answers

    What is unique about Luckin Coffee’s 30,000th store?
    The 30,000th Luckin Coffee store, located in Shenzhen, introduces a new ‘Origin Flagship’ format. It is a two-story outlet covering 420 square meters, significantly larger than the traditional small, pickup-focused outlets. The store features an ‘Origin Lab’ menu with single-origin coffees and pour-over options.

    What is the ‘Origin Lab’ in the new Luckin Coffee store?
    The ‘Origin Lab’ is a special menu featured in the new store that offers single-origin coffees and pour-over options. Customers can taste beans from various regions, including Yunnan, Ethiopia, and Mandheling.

    Where else does Luckin Coffee operate?
    Luckin Coffee operates more than 30,000 stores in over 300 cities in China and has expanded internationally into markets such as Singapore, Malaysia, and the US.

  • Bacha Coffee Brews Global Expansion with Luxury Launches in Beijing and Saudi Arabia

    Bacha Coffee Brews Global Expansion with Luxury Launches in Beijing and Saudi Arabia

    Bacha Coffee, a Moroccan coffee house established in Marrakech in 1910, has further expanded its global footprint with its entry into two new markets, Beijing and Saudi Arabia. This development is a part of the brand’s consistent international growth trajectory.

    In Beijing, the brand has set up shop at the China World Mall, offering a multi-dimensional experience that integrates retail, takeaway, and a cozy Coffee Room seating area. This location showcases the brand’s extensive selection of over 200 specialty coffees, all of which are brewed using 100% Arabica beans sourced from 35 coffee-growing regions worldwide.

    The 210-square-meter Beijing store features a boutique that sells loose and packaged coffees, gift boxes, and accessories. Coffee Masters are readily available to assist customers and grind coffee beans on demand. The store also includes a 25-seat Coffee Room, featuring design elements inspired by the brand’s Moroccan heritage.

    Taha Bouqdib, President and CEO of V3 Gourmet, expressed his excitement over this latest expansion. “Our new location is designed to spark the curiosity of our guests, much like how coffee takes us on journeys to distant locales,” he said. “We’ve blended the old with the new in a single experience, honoring our past while paving the way for the future, with 100% Arabica specialty coffee taking center stage in this vibrant scene of life.”

    The latest openings in Beijing and Riyadh are part of Bacha Coffee’s extensive expansion across Asia, Europe, and the Middle East. The brand currently operates 42 stores in 16 cities globally, including Paris, Tokyo, Seoul, Dubai, Singapore, Hong Kong, and Taipei. In addition, the brand made its debut in Thailand last year.

    Questions & Answers

    How many specialty coffees does Bacha Coffee offer?
    Bacha Coffee offers an extensive selection of over 200 specialty coffees.

    Where are the newest Bacha Coffee stores located?
    The newest Bacha Coffee stores are located in Beijing, China, and Riyadh, Saudi Arabia.

    How many locations does Bacha Coffee operate worldwide?
    Bacha Coffee currently operates 42 locations in 16 cities worldwide.

  • Jago Coffee: Indonesia’s Innovative Cart Startup Brews Up $12M in Latest Funding Round

    Jago Coffee: Indonesia’s Innovative Cart Startup Brews Up $12M in Latest Funding Round

    Jago Coffee, an Indonesian mobile coffee service, recently raised $12 million in a Series B funding round bringing its total capital to over $20 million. The company is known for dispensing reasonably priced beverages from fully electric carts, making it an accessible option for a broad range of consumers.

    Funding Details

    The primary investors in the recent funding round were Beenext, alongside other contributors such as Intudo Ventures and Orzon Ventures. The infusion of capital is planned to support and accelerate the company’s expansion efforts, despite the recent financial figures indicating an increase in losses alongside growing revenue.

    Jago’s Unique Approach

    Jago Coffee has a unique business model that aligns closely with local street vendor practices. The company operates fully electric carts and offers coffee that is affordable, with prices starting at approximately $0.50. This approach makes its service accessible to a large segment of consumers.

    The company has also invested in technology, developing its own tech stack. This includes the use of machine learning to pinpoint potential areas for expansion. The company also prides itself on its dedicated applications for both baristas and customers, further enhancing its service delivery.

    Growth and Financial Performance

    Despite the challenges, Jago has experienced significant growth. There was a more than thirteenfold increase in size in 2023. Moreover, the company reported a 17% rise in revenue in December 2024. However, it should be noted that during the same period, the company’s losses more than doubled.

    This investment in Jago indicates a shift in the venture capital landscape. Investors are becoming more interested in companies that use software to manage local, physical operations, rather than placing their sole focus on digital products.

    Questions & Answers

    What is Jago Coffee’s business model?

    Jago Coffee operates fully electric carts, similar to local street vendors, to deliver affordable coffee to a mass market of consumers.

    How much has Jago Coffee raised in its recent Series B funding round?

    Jago Coffee has recently raised $12 million in a Series B funding round.

    How is venture capital shifting in relation to companies like Jago Coffee?

    Investors are increasingly interested in businesses that use software to manage physical, local operations, as opposed to focusing solely on digital products.

  • Cotti Coffee Takes on the UK: China’s Rapidly Growing Chain Brews Up European Expansion

    Cotti Coffee Takes on the UK: China’s Rapidly Growing Chain Brews Up European Expansion

    Cotti Coffee, a rapidly expanding Chinese coffee chain, has announced plans to venture into the UK market. This move is part of a wider strategy to accelerate the brand’s growth across Europe.

    Unveiling in London

    The budget-friendly coffee chain will make its UK debut with two stores in London, set to open on Middlesex Street and Camden High Street. This comes after Cotti Coffee’s recent successful launches in European cities such as Paris, Cologne, Düsseldorf, Hamburg, Barcelona, and Madrid. These continental outlets mark the brand’s first steps into the European market.

    Digital-First Strategy

    Cotti Coffee operates with a digital-first, small-format store model and is noted for offering aggressive discounts. This approach has earned the brand recognition in its home country of China, where it is seen as a key competitor to Luckin Coffee.

    Future Expansion Plans

    Beyond the UK, Cotti Coffee has plans for further expansion into several other European countries, including Italy, Belgium, Portugal, and the Netherlands.

    Cotti Coffee was established in 2022 by a pair of former Luckin Coffee executives. Today, the brand is operational in 28 countries worldwide, including locations in Vietnam, South Korea, Australia, and Malaysia.

    Questions & Answers

    Question 1: What is Cotti Coffee’s store model?
    Answer: Cotti Coffee operates a digital-first, small-format store model, which means they prioritize their online presence and compact store locations.

    Question 2: Where is Cotti Coffee planning to expand in Europe?
    Answer: The company has plans to expand into Italy, Belgium, Portugal, and the Netherlands as part of its broader European growth strategy.

    Question 3: Who founded Cotti Coffee and when was it established?
    Answer: Cotti Coffee was founded in 2022 by two former executives from Luckin Coffee, another major coffee chain in China.

  • Starbucks Brews Success with Q1 Sales Surge: ‘Back to Starbucks’ Strategy Fuels Global Expansion

    Starbucks Brews Success with Q1 Sales Surge: ‘Back to Starbucks’ Strategy Fuels Global Expansion

    In the first quarter of fiscal 2026, Starbucks has announced a robust revenue of US$9.9 billion, pointing towards a general expansion in sales and steady growth of its worldwide store chain.

    Global Sales Progress

    Comparable store sales on a worldwide level saw a growth of 4 per cent during the quarter. Primarily, this rise was fuelled by a 3 per cent growth in transactions and a 1 per cent increase in the average ticket size. Unlike previous quarters, this expansion was mainly supported by an increase in customer traffic rather than price escalations.

    Uplift in North American Sales

    In the North American region, inclusive of the US, comparable sales saw a 4 per cent rise. This included the first transaction growth in the US in the past eight quarters. The management credits this growth to improvements in operations and a renewed focus on the in-store experience under the guidance of CEO Brian Niccol’s ‘Back to Starbucks’ initiative.

    CEO Brian Niccol expressed his satisfaction with the results, saying, “Our Q1 results indicate that our ‘Back to Starbucks’ strategy is proving effective, and we believe we are advancing faster than our original schedule.”

    Strong Performance in International Markets

    The international markets posted even stronger outcomes, with comparable store sales rising by 5 per cent. China emerged as the strongest performer, with a 7 per cent growth in comparable sales, backed by a 5 per cent increase in transactions and a 2 per cent rise in the average ticket size.

    During the quarter, Starbucks launched 128 new stores, raising its worldwide total to 41,118 locations. Currently, 52 per cent of the stores are company-operated and 48 per cent are licensed. The US and China remain the largest markets for the company, accounting for 61 per cent of all stores, with a total of 16,911 and 8,011 locations respectively.

    Future Expectations

    Starbucks anticipates the current growth trend to persist. The company forecasts at least 3 per cent comparable sales growth in the current fiscal year and aims to launch between 600 and 650 new stores globally, underscoring its confidence in its revival and expansion strategies.

    In a recent development, Starbucks declared its intentions to sell a controlling stake in its China operations to Boyu Capital, in a US$4 billion deal. However, it will retain a 40 per cent stake while continuing to own and license the Starbucks brand and intellectual property.

    Questions & Answers

    What was the growth rate of global comparable store sales in the first quarter?
    The global comparable store sales grew by 4 per cent in the first quarter.

    What was the primary factor for the rise in global sales for Starbucks in the quarter?
    The rise was primarily supported by a growth in customer traffic rather than price escalations.

    What are Starbucks’ growth plans for the current fiscal year?
    Starbucks plans to achieve at least 3 per cent comparable sales growth and intends to launch between 600 and 650 new stores globally.

  • Vietnam’s Largest Coffee Chain, Highlands Coffee, Brews Up to $400M Potential IPO

    Vietnam’s Largest Coffee Chain, Highlands Coffee, Brews Up to $400M Potential IPO

    Highlands Coffee, Vietnam’s most prominent coffee chain, is exploring the option of an initial public offering (IPO) in its native country, with the potential to raise between US$300-400 million. The company is currently working alongside a financial advisor, and there are discussions of potentially increasing the number of banks involved in the process.

    Despite the ongoing discussions, details surrounding the IPO’s size remain flexible and may be subject to change. Considerations are being made carefully, with all the necessary precautions taken to ensure a successful outcome.

    Highlands Coffee’s major stakeholder is Jollibee Foods, a leading fast-food group based in the Philippines. Jollibee Foods holds a 60% stake in SuperFoods Group, the parent company of Highlands Coffee. They began their investment in the coffee chain back in 2012.

    The origins of Highlands Coffee date back to 1999, when Vietnamese-American entrepreneur David Thai established the business. From its humble beginnings, the chain has expanded significantly and now boasts a total of 928 outlets. These outlets are spread not only across Vietnam but also in various international locations.

    Questions & Answers

    Who is the biggest stakeholder in Highlands Coffee?
    The biggest stakeholder in Highlands Coffee is Jollibee Foods, a fast-food group based in the Philippines. They own a 60% stake in SuperFoods Group, the parent company of Highlands Coffee.

    Who founded Highlands Coffee, and when was it established?
    Highlands Coffee was founded by Vietnamese-American entrepreneur David Thai in 1999.

    How many outlets does Highlands Coffee have, and are they only located in Vietnam?
    Highlands Coffee has a total of 928 outlets. While many of these are located in Vietnam, the chain also has a presence in various international locations.

  • Subway Malaysia Apologizes After Unsettling Discovery of ‘Cockroach Legs’ in Customer’s Coffee

    Subway Malaysia Apologizes After Unsettling Discovery of ‘Cockroach Legs’ in Customer’s Coffee

    An unsettling incident unfolded at a Subway outlet in Malaysia, causing discomfort to a customer who allegedly found insect parts in her coffee cup. The incident further led to Subway issuing an apology and taking immediate actions to rectify the situation.

    A Disturbing Discovery

    The incident was first made known on a social media platform by a user named Fara Lee. Lee stated that the unpleasant incident occurred at the Subway outlet located in Mydin Mall Meru Raya, Ipoh, where a colleague of hers had bought the coffee. The colleague, upon feeling something odd in her throat, discovered what seemed to be cockroach legs in her coffee cup, after consuming half the drink.

    The shared images depicted what were believed to be insect legs stuck to the sides of the cup and floating in the half-drunk beverage. The post rapidly garnered attention, receiving more than 3,200 likes and over 420 comments.

    Subway’s Response

    Responding to the incident, Subway Malaysia issued an apology and assured the public that immediate proactive steps were taken. The fast-food chain temporarily closed the outlet in question to conduct a comprehensive inspection and thorough cleaning.

    In its commitment to maintaining high hygiene standards, Subway Malaysia further stated that it would enforce appropriate measures to prevent such an incident from recurring in the future.

    Earlier this week, Subway Malaysia shared images of the outlet’s coffee machine and premises undergoing a detailed cleaning process. The company stated that despite having regular hygiene protocols in place, a full deep clean of the outlet had been performed as an additional step of reassurance.

    Questions & Answers

    What did the customer find in her coffee cup?
     The customer allegedly found what appeared to be cockroach legs in her coffee cup.

    What actions did Subway Malaysia take in response to the incident?
     Subway Malaysia temporarily closed the outlet for a thorough inspection and cleaning. The company also conducted a deep clean of the outlet as an added reassurance measure.

    What preventive measures will Subway Malaysia apply to avoid such incidents in the future?
     Subway Malaysia has committed to maintaining high hygiene standards and will enforce appropriate measures to prevent such incidents from recurring in the future.

  • Jollibee Group’s Remarkable Global Surge: Coffee Leads the Way and Chinese Cuisine Gains Momentum

    Jollibee Group’s Remarkable Global Surge: Coffee Leads the Way and Chinese Cuisine Gains Momentum

    The Jollibee Group has recorded impressive progress in its coffee, tea, and Chinese cuisine sectors, bolstered by an aggressive international expansion strategy, enhanced store operations, and unwavering commitment to the performance of its flagship brands.

    The Boom in Coffee and Tea

    The group’s coffee and tea division is at the forefront of this growth trajectory, with Compose Coffee and Highlands Coffee stepping up their store establishment rates and solidifying their market dominance.

    Compose Coffee, in South Korea, has grown beyond the 3000-store mark, setting up an additional 1000 outlets in less than a year and a half. The platform’s mobile application has garnered a cumulative user base of nearly 18 million, following a widely successful celebrity-led promotional campaign.

    Richard CW Shin, CEO of Jollibee Group International and Global Chief Financial and Risk Officer of Jollibee Group, lauded Compose Coffee’s exponential growth. He affirmed the brand’s ability to scale while retaining quality, value, and consumer affinity.

    Shin shared the group’s intent to extend the brand’s momentum to other global markets. He expressed optimism in Compose Coffee’s potential to generate long-term shareholder value, emphasizing the brand’s strategic role in driving Jollibee Group’s international growth.

    Highlands Coffee, based in Vietnam, has secured its position as the nation’s leading coffee brand by market share. With a burgeoning network of nearly 1000 outlets, Highlands Coffee serves in excess of 100 million customers each year.

    Chinese Cuisine on the Rise

    The group’s Chinese cuisine department also noted significant strides. Yonghe King, in particular, augmented its presence in China with the introduction of 35 new franchised stores recently. This move is part of a more efficient operational blueprint that supports the group’s drive for stable and sustainable market operations.

    Tim Ho Wan, post its acquisition, has shown promising indicators, with all its stores in Hong Kong reportedly regaining profitability within six months. The brand’s early performance in the US is also promising. The inauguration of Tim Ho Wan Irvine marked the brand’s debut as a company-operated store in the US under the Jollibee Group, with plans to reach 20 locations across North America by 2028.

    Questions & Answers

    What is behind the success of Compose Coffee in South Korea?
    Compose Coffee has successfully established over 3000 stores in South Korea, with an additional 1000 outlets set up in under 18 months. This growth is attributed to a strategic expansion plan and a celebrity-led promotional campaign that increased the user base of its app.

    How is Highlands Coffee performing in Vietnam?
    Highlands Coffee retains the top spot in Vietnam’s coffee market by share, with a network of nearly 1000 outlets and over 100 million customers served annually.

    What is the performance of the Chinese cuisine segment of the Jollibee Group?
    Significant progress has been recorded in the Chinese cuisine segment, with Yonghe King expanding its footprint in China through the addition of 35 new franchised stores. Tim Ho Wan has also seen positive traction post-acquisition, with all Hong Kong stores returning to profitability within six months.

  • Bacha Coffee’s Splendid Thai Debut: First Store Launches in Bangkok with Exquisite Moroccan Touch

    Bacha Coffee’s Splendid Thai Debut: First Store Launches in Bangkok with Exquisite Moroccan Touch

    Bacha Coffee, a renowned coffee brand dating back a century, has recently established its first shop in Bangkok, located in Siam Paragon. This milestone marks the brand’s initial foray into the Thai market.

    The New Store: A Blend of Retail and Relaxation

    Bacha Coffee’s latest outlet cleverly integrates a retail boutique with a comfortable coffee room. The store presents an impressive array of specialty coffees, complete with a selection of packaged products and accessories. A relaxed atmosphere is achieved by the store’s design, which echoes Moroccan aesthetics. This is a nod to the brand’s roots, which trace back to the Dar el Bacha palace in Marrakeck, where it was first founded in 1910.

    A Traditional Treat: Slow-Roasted Coffee and Delicate Pastries

    The coffee room entices customers with a menu that focuses on slow-roasted coffee, prepared through time-honoured techniques. This aromatic beverage is perfectly complemented by a range of pastries, such as croissants. Additionally, customers are offered the option of purchasing takeaway drinks – both hot and cold – served with Chantilly cream and raw sugar candy sticks.

    Bacha Coffee’s Global Expansion

    In recent times, Bacha Coffee has undergone significant expansion, spreading its influence across Asia and other international markets. This growth has been facilitated by V3 Gourmet, the parent company of TWG Tea. Bacha Coffee’s presence now reaches far and wide, with stores operating in locations as varied as Singapore, Hong Kong, Japan, South Korea, the Middle East, and Europe.

    Questions & Answers

    What is unique about Bacha Coffee’s new store in Bangkok?
    The store uniquely combines a retail boutique and a coffee room, offering specialty coffees, packaged products, and accessories. Its design draws from Moroccan influences, paying homage to the brand’s origins.

    What food and beverages does the coffee room offer?
    The coffee room offers a menu centered around slow-roasted coffee, paired with pastries such as croissants. Customers can also purchase takeaway drinks, which are served with Chantilly cream and raw sugar candy sticks.

    Where else does Bacha Coffee operate?
    Bacha Coffee has a global presence, with stores in Singapore, Hong Kong, Japan, South Korea, the Middle East, and Europe.

  • Chinese Coffee Powerhouse Luckin Bids for Premium Leap with Potential Blue Bottle Acquisition

    Chinese Coffee Powerhouse Luckin Bids for Premium Leap with Potential Blue Bottle Acquisition

    Luckin Coffee, a major Chinese coffee company, is planning to upscale its operations. The company is currently exploring potential acquisitions to establish a premium coffee business parallel to its mass-market core.

    Acquisition Ambition

    The company is contemplating a bid for Blue Bottle Coffee, a Nestle-owned entity. If successful, such an acquisition would be a considerable leap for Luckin in their pursuit of the specialty coffee market. Additionally, it would provide an opportunity for them to enhance their brand identity beyond their current value-driven model.

    Blue Bottle Coffee, established in 2002, manages over 100 cafes across the United States and East Asia, with 12 in mainland China and four in Hong Kong. It enjoys a reputation as a reputable name in the specialty coffee sector.

    Earlier this month, it was reported that Nestlé, with the assistance of investment bank Morgan Stanley, was considering selling Blue Bottle Coffee. The premium roasting company was acquired by the Swiss food and beverage group in 2017 in a transaction that valued the business at approximately $700 million.

    Luckin Coffee, along with Beijing-based private equity firm Centurium Capital, is also said to be considering a bid for Lucky Ace International. Lucky Ace International possesses the exclusive master franchise rights for the Japanese specialty coffee brand % Arabica, operating in China and Hong Kong.

    Luckin Coffee’s Growth

    Founded in 2017, Luckin Coffee has rapidly become one of China’s largest coffee chains, boasting over 24,000 locations worldwide.

    Questions & Answers

    What is Luckin Coffee’s current initiative?
    Luckin Coffee is planning to upscale its operations and is considering potential acquisitions to establish a premium coffee business.

    Which companies is Luckin Coffee considering for acquisition?
    Luckin Coffee is contemplating a bid for Blue Bottle Coffee, a Nestle-owned entity. It is also reportedly weighing a bid for Lucky Ace International, which holds the exclusive master franchise rights for the Japanese specialty coffee brand % Arabica in China and Hong Kong.

    What is the significance of these potential acquisitions for Luckin Coffee?
    If successful, these acquisitions would represent a significant leap for Luckin’s push into the specialty coffee segment. Additionally, it would provide an opportunity for them to enhance their brand identity beyond their current value-driven model.