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Tag: FinTech

  • Alipay+ Links to QR Ph to Connect 2.5 Million Philippine Merchants to Global Wallets

    Alipay+ Links to QR Ph to Connect 2.5 Million Philippine Merchants to Global Wallets

    Philippine Payments Management Inc. And Ant International have integrated Alipay+ into QR Ph, opening the country’s standardized merchant network to international digital wallet users across 2.5 million businesses.

    The integration connects arriving tourists directly to local point-of-sale systems after QR Ph transaction volumes jumped more than thirteenfold in 2025.

    Under the rollout, overseas visitors pay by scanning existing merchant QR Ph counter stands with their home banking applications and digital wallets. Filipino merchants receive payments in Philippine pesos through their standard settlement accounts without installing separate point-of-sale hardware or signing individual foreign merchant contracts. Bangko Sentral ng Pilipinas figures show digital channels handled 64.69 percent of total retail transaction volume nationwide in 2025.

    How the Cross-Border Routing Works

    Ant International operates Alipay+ as an aggregation switch connecting more than 50 e-wallets, bank apps, and domestic clearing systems covering two billion accounts globally. The Philippine Payments Management Inc., established under the National Payment Systems Act to oversee retail clearing houses PESONet and InstaPay, acts as the local operational counterparty under central bank supervision.

    Transactions clear instantly over the domestic interbank infrastructure. By routing foreign user credentials through the standardized QR Ph matrix, independent grocers, transport operators, and shopping mall tenants process foreign spend through their existing merchant acquiring banks.

    Through our partnership with Alipay+, we are extending that connectivity beyond our borders, enabling Filipino merchants, particularly SMEs, to serve international customers.

    Carmelita Araneta, general manager of Philippine Payments Management Inc., confirmed the system enables local micro, small, and medium businesses to capture inbound tourist spending directly without upgrading terminal hardware.

    Regional QR Linkages Across Southeast Asia

    Central banks across the Association of Southeast Asian Nations spent five years connecting national QR systems through bilateral central bank arrangements, including links between Singapore, Thailand, Malaysia, and Indonesia. Ant International has taken a parallel commercial route by plugging its private wallet switch directly into ten national QR schemes across Asia, the Middle East, and Latin America.

    Retailers benefit immediately from broader payment acceptance, yet the shift consolidates settlement traffic onto private gateway protocols rather than public central-bank settlement rails. For merchant acquirers and payment processors in Manila, merchant acquisition margins face pressure as payment routing shifts toward high-volume, low-margin standard QR processing.

    Central Bank Mandates and the Next Phase

    The Bangko Sentral ng Pilipinas designated PPMI as the country’s official payment system management body under Circular 980 in 2018, mandating standardized QR codes to eliminate proprietary closed-loop merchant terminals. That policy push cleared the ground for interoperability between competing domestic mobile wallets before enabling cross-border integrations.

    Ant International is now rolling out artificial intelligence analytics and fraud screening modules across its regional merchant network to manage currency conversion risks and transaction disputes. The Philippine clearing body will monitor cross-border settlement volumes through InstaPay as inbound tourist arrivals ramp up across provincial retail corridors.

  • ShardLab Backs StoreHub to Roll Out Payment-Linked Merchant Rewards

    ShardLab Backs StoreHub to Roll Out Payment-Linked Merchant Rewards

    Singapore-based venture studio ShardLab has made an undisclosed strategic investment in StoreHub to build payment-linked rewards products across Southeast Asia, the companies said on Wednesday.

    The partnership gives ShardLab direct access to StoreHub’s network of more than 20,000 merchant locations across Malaysia, the Philippines, Thailand and Japan, which together process over 200 million transactions worth roughly US$3.5 billion annually.

    Alongside the equity investment, the two firms will establish a joint venture to build consumer payment and loyalty software. The products aim to tie merchant promotions directly to payment processing rather than relying on separate stamp cards or third-party apps.

    Plugging loyalty into payment hardware

    ShardLab operates as the innovation arm of South Korean blockchain investment firm Hashed, established through a partnership with Thai financial group SCBX. The venture studio develops programmable loyalty systems designed to embed rewards rules directly into point-of-sale transactions.

    For small restaurants and boutique retailers, managing fragmented payment options, ranging from cash and bank transfers to QR codes and mobile wallets, often makes running structured loyalty programmes impractical. StoreHub sells cloud-based point-of-sale hardware and management software that consolidates sales, inventory and ordering for small businesses.

    StoreHub chief executive Wai Hong Fong said the joint venture is part of a broader push to automate merchant operations, including rebuilding the core platform around artificial intelligence tools to handle demand forecasting and staff scheduling.

    Distribution over experimental software

    Point-of-sale software providers across Southeast Asia are competing to control the merchant checkout counter. StoreHub contends with regional competitors including Singapore-based Qashier and Oddle, Indonesia’s iSeller, and global platforms such as Block and Lightspeed.

    While blockchain and Web3 developers have spent years running digital loyalty pilots, most failed to scale because they required separate consumer onboarding or complicated checkout steps. Tying reward issuance directly to StoreHub’s existing register hardware removes friction for both shop staff and shoppers during peak business hours.

    The joint venture partners plan to roll out their first joint payment and rewards features in select Southeast Asian markets before expanding across StoreHub’s regional store network.

  • Hawala Networks Tap Asian Fintech Platforms and Crypto to Move Funds

    Hawala Networks Tap Asian Fintech Platforms and Crypto to Move Funds

    Underground hawala networks are tapping instant payment rails, digital wallets and crypto assets to launder funds across Asia, a joint FATF and OECD study shows. More than 80 per cent of surveyed jurisdictions identified these unlicensed services as primary conduits for professional money laundering, with single operations clearing upwards of €500 million within months.

    The study, compiled with data from 45 jurisdictions including India and Pakistan, details how informal value transfer systems have shifted into commercial, scalable operations. Operators increasingly rely on encrypted messaging apps, digital banking logins and stablecoins to settle balances across borders without physical cash.

    Digital Wallets and Cross-Border Corridors

    Nearly 70 per cent of responding jurisdictions reported a sharp transition toward digital hawala. Hawaladars advertise currency exchange and transfer services in private groups on WhatsApp, Telegram and Signal, offering lower transaction fees than regulated money transfer operators.

    In one case cited by the Central Bank of Oman, an unlicensed ring moved money to Pakistan by having expatriates transfer funds via cash or mobile services. The operators then used payment apps and domestic instant payment systems such as Raast in Pakistan to settle the recipient side, capturing profits through currency differentials while running $72,293 in tracked flows over 12 months.

    Operators also deploy purpose-built mobile applications, virtual international bank account numbers (IBANs) and artificial intelligence tools to coordinate complex payment flows across multiple countries.

    Gambling Rings and Shadow Rails

    In India, investigators identified an illegal online wagering ring that used an extensive network of panel operators to process player deposits and withdrawals. The scheme routed transactions through the Unified Payments Interface (UPI), online bank accounts and digital wallets opened with stolen identities or run by money mules.

    Organisers converted portions of the proceeds into cash and routed them through underground hawala channels to the United Arab Emirates. The money was subsequently funneled back into India disguised as legitimate foreign investment.

    For legitimate fintech operators and digital banks across Asia, the findings signal heightened regulatory pressure to monitor micro-transactions and peer-to-peer flows on retail payment rails. National regulators and standard-setters are preparing stricter registration requirements and oversight rules for digital wallet providers and payment service intermediaries.

  • Sea Limited Posts $14.9 Billion First-Half Revenue as Logistics Spending Expands

    Sea Limited Posts $14.9 Billion First-Half Revenue as Logistics Spending Expands

    Singapore-based Sea Limited generated $14.9 billion in revenue during the first half of 2026, up 47 percent from a year earlier as Shopee expanded regional fulfillment networks.

    Net income rose 9 percent to $896 million over the six-month period, slowed by higher credit loss provisions at financial services arm Monee and heavy capital spending on domestic shipping capacity.

    Logistics and Fintech Reshape Core Operations

    Shopee solidified its lead across Southeast Asian markets by pouring capital into dedicated logistics networks, countering delivery bottlenecks that earlier pressured merchant margins. The group also preserved its overseas footprint in Brazil after retreating from short-lived retail expansions across other overseas territories.

    Financial unit Monee expanded consumer credit to bring unbanked shoppers onto Shopee’s marketplace. Higher lending volumes brought higher delinquency reserves, tracking the rising credit costs across Southeast Asian digital banking books.

    Earnings Split and Margin Pressures

    Gaming division Garena, developer of mobile title Free Fire, provided cash flow but continued to operate with few operational ties to the group’s retail and payment wings. Sea holds a market capitalization of $68 billion, trading at 44 times earnings with a gross margin of 44.34 percent.

    By comparison, Latin American peer MercadoLibre posted $19 billion in first-half revenue, though its net income slid 13 percent to $883 million under identical pressures from bad debt provisions and retail competition. Both operators demonstrate that defending marketplace supremacy in developing economies requires running integrated logistics and consumer credit arms directly on the corporate balance sheet.

    Investors are monitoring whether provisions inside the Monee lending portfolio stabilize ahead of the third-quarter financial filing.

  • Vietnam Fintech MFast Raises US$6 Million to Fund Philippines Expansion

    Vietnam Fintech MFast Raises US$6 Million to Fund Philippines Expansion

    Vietnamese financial services distribution platform MFast has raised US$6 million in Series A funding to expand its agent network and launch operations in the Philippines.

    Venture capital firm Wavemaker Partners led the round, with new participation from Tokyo-based Headline Asia and Thailand-based Finnoventure Fund I, managed by Krungsri Finnovate. Existing backers Do Ventures, Jafco Asia and Ascend Vietnam Ventures also joined the equity injection.

    Distribution beyond major metros

    MFast operates as a unit of Vietnam-based startup DigiPay, founded in 2017 by twin brothers Phan Thanh Long and Phan Thanh Vinh. The platform functions as an agent-driven marketplace selling insurance policies, consumer loans and banking products to retail customers.

    The business model relies on individual sales agents rather than physical storefronts. Traditional lenders and commercial brands routinely avoid opening physical branches in lower-tier cities such as Hue due to high real estate and operational costs. MFast uses mobile software to turn local individuals into commissioned sellers, bridging that retail gap.

    By August 2023, the network had grown to 160,000 active agents operating across all 63 cities and provinces in Vietnam. The company said it has connected more than one million consumers to financial products, while the number of income-earning agents rose 62 per cent year-on-year in the first half of 2023.

    Regional banking ties

    Consumer finance distribution in Southeast Asia has increasingly pivoted toward hybrid agency networks. Pure digital lending apps frequently face elevated default rates and high user-acquisition costs outside major capitals, making on-the-ground agent validation a practical distribution channel for commercial banks targeting lower-tier consumer markets.

    The startup has established distribution partnerships with international and regional lenders, including Singapore’s UOB, Thailand’s Kasikornbank, and SHB Finance, the Vietnamese consumer finance unit controlled by Thailand’s Bank of Ayudhya.

    MFast will use the capital to design bespoke credit products for segmented customer groups before launching its agency distribution model in the Philippines in 2024.

  • Indian Gen Z Spends Three Times More on Quick Commerce Than Older Shoppers

    Indian Gen Z Spends Three Times More on Quick Commerce Than Older Shoppers

    Indian Gen Z shoppers spend three times more on quick commerce platforms for groceries than consumers over 30, allocating 2.6 per cent of their wallet share to instant delivery.

    By contrast, traditional supermarket chains such as D-Mart capture just 0.85 per cent of their spending, according to transaction data from credit-on-UPI fintech platform Kiwi. Consumers aged 30 and older continue to direct the bulk of their grocery budgets to physical stores and neighbourhood kirana shops.

    Shifting priorities in grocery and credit

    Younger shoppers in India are bypassing traditional discount hunting in favour of speed. Kiwi, which analysed 25,000 users between June and July 2026, found that Gen Z cardholders use credit selectively for high-value items while relying on app-based delivery for routine supplies.

    They also spend 20 per cent more on rental and education payments compared to older age groups, pointing to heavy reliance on credit for essential recurring living costs. When financing larger transactions through equated monthly instalments, Gen Z users consistently choose longer repayment windows to reduce monthly outgo, accepting higher overall interest charges in exchange for immediate budget flexibility.

    “Gen Z is not necessarily using credit more frequently; they are using it differently,” said Siddharth Mehta, co-founder and chief operating officer at Kiwi. “Our data shows that convenience is playing a much bigger role in how younger consumers make payment and credit decisions.”

    Everyday essentials dominate digital wallets

    The pivot toward speed over pricing rewards mirrors broader consumer shifts across South Asia, where instant delivery platforms like Blinkit, Zepto and Swiggy Instamart have eroded market share from established hypermarkets. A separate study of 520,000 users by payroll fintech SalarySe confirmed that Gen Z spending remains concentrated on essential living costs, utilities and recurring digital subscriptions managed through automated UPI mandates, rather than discretionary lifestyle splurges.

    Kiwi, which has issued more than 200,000 RuPay credit cards over the past two years, reported a 10 per cent higher wallet share among Gen Z users compared to millennials on its platform. Retailers and card issuers now face the challenge of retaining young consumers who show little loyalty to multi-card cashback schemes, focusing instead on whether quick commerce operators can sustain current delivery speeds as order volumes rise into the festive quarter.

  • South Korea Faces Backlash over Planned 22 Percent Crypto Tax Rollout

    South Korea Faces Backlash over Planned 22 Percent Crypto Tax Rollout

    South Korea will enforce a 22 percent tax on annual cryptocurrency gains over 2.5 million won on Jan. 1. Retail traders across the country are pushing back hard.

    The policy targets earnings from trading and lending digital assets across domestic platforms serving an estimated 14 million registered users. Backlash intensified after the government scrapped a planned financial investment income tax on domestic equities. Retail investors argue the disparity unfairly penalises digital asset holders.

    Tax structure and revenue estimates

    Tax officials convened a closed-door expert panel to settle implementation rules. Yet questions remain. Traders and platforms want to know how the National Tax Service will assess earnings from staking yields and token airdrops.

    Parliamentary filings project annual tax revenue from digital assets between 400 billion won and 600 billion won. A prolonged market slump could drop that intake to 200 billion won. That lower sum represents less than half the corporate tax paid last year by Dunamu, the operator of South Korea’s largest digital asset exchange, Upbit.

    Local crypto trading volumes frequently rival main-board equity turnover in South Korea, one of the world’s most active retail markets. Regional rivals take a different path. Singapore and Hong Kong leave retail capital gains untaxed to attract capital, while Seoul pulls digital assets into its standard income tax net.

    Legislative push to delay rollout

    Political resistance is building ahead of the 2028 general elections. If the law takes effect in January, taxpayers will file their first returns in May 2028. That deadline falls just one month after voters cast ballots in the 23rd parliamentary elections.

    Opposition People Power Party lawmakers are moving to postpone the start date. Representative Jung Sung-kook introduced a bill on Aug. 10 to delay implementation by three years to Jan. 1, 2030. Representative Kim Sang-hoon is drafting a separate proposal for a two-year extension.

    Voters are also acting directly. A public petition on the National Assembly platform gathered more than 10,000 signatures within a week of its Aug. 21 launch. If the petition hits 50,000 verified signatures by Sept. 20, the parliamentary committee must open formal deliberations on whether to defer the start date.

  • Indonesian Trading App Ajaib Raises $270 Million from Japan SBI Holdings

    Indonesian Trading App Ajaib Raises $270 Million from Japan SBI Holdings

    Indonesian online stock trading platform Ajaib has raised $270 million in a Series C funding round backed entirely by Japanese financial services conglomerate SBI Holdings. The transaction delivers one of the largest single equity checks into Southeast Asian retail financial technology this year.

    The capital injection gives Ajaib substantial runway to expand its wealth management and retail brokerage offerings across Indonesia. Jakarta has become a competitive battleground for digital brokerages seeking to convert first-time millennial and Gen Z savers into active market participants.

    Japanese capital targets Indonesian retail investing

    SBI Holdings has built a wide investment portfolio across Asian digital finance, backing regional digital banks, payment rails and cryptocurrency infrastructure. The group led the round directly, cementing a deeper balance-sheet commitment to Indonesia’s domestic capital markets.

    Southeast Asian fintech funding endured two years of compressed valuations and selective dealmaking following the 2021 market peak. A single $270 million commitment signals that large strategic investors are once again willing to write late-stage checks for established market leaders with deep domestic distribution.

    Expanding product lines across domestic markets

    Ajaib launched in 2018 targeting first-time retail investors through mobile-first stock trading and mutual fund distribution. The platform grew quickly during Indonesia’s retail investing boom, securing unicorn status in 2021 before adding digital asset products and margin financing services.

    RetailNews Asia notes that rival platforms across Jakarta and Singapore are racing to consolidate wealth management, bond distribution and consumer credit onto single interfaces. Japanese institutional backers like SBI provide both long-term capital and potential product partnerships as Indonesian regulators tighten compliance requirements for digital asset brokers.

    The company will deploy the capital toward platform security, customer acquisition and new asset management products ahead of scheduled regulatory reviews in Jakarta.

  • Japan Plans Blockchain Settlement System for Instant Stock and Bond Trades

    Japan Plans Blockchain Settlement System for Instant Stock and Bond Trades

    Japan is preparing a new financial infrastructure to settle transactions in equities and government bonds instantly using blockchain technology. Japanese authorities plan to launch a formal working group this summer, targeting an initial technical blueprint by early 2027.

    The project brings together the Financial Services Agency, the Ministry of Finance, the Bank of Japan, and commercial financial institutions. Under the current regime, stock trades in Tokyo take two business days to settle in cash, while Japanese government bonds settle on a next-day schedule. Eliminating that lag allows institutional and retail investors to reinvest capital immediately after execution.

    Roadmap to 2030 Operations

    Working group members will determine the underlying distributed-ledger architecture, assign operational roles between public agencies and private clearing houses, and establish a multi-year development schedule. If authorities approve the final blueprint in 2027, initial operations could begin within several years, with the full platform operational in the early 2030s.

    Planners also aim to expand the network architecture beyond domestic securities to support real-time cross-border remittances. Faster wholesale settlement addresses long-standing liquidity friction in Tokyo, where trading desks must maintain substantial collateral buffers to cover multi-day counterparty exposure during high-volume sessions.

    Shifting Asia-Pacific Market Plumbing

    Across Asia-Pacific, regional bourses have tested distributed ledger technology to compress settlement cycles and lower clearing fees. Australia’s stock exchange spent years attempting a blockchain replacement for its equity clearing platform before resetting the initiative, while financial hubs in Singapore and Hong Kong have focused on wholesale tokenised deposits and digital debt issuance.

    The first milestone to watch is the formal constitution of the working group in Tokyo over the coming weeks, followed by the release of its initial structural recommendations ahead of the 2027 development plan.

  • Online Merchants Face Rising Fraud Rates as AI Tools Lower Attack Costs

    Online Merchants Face Rising Fraud Rates as AI Tools Lower Attack Costs

    Retailers face rising fraud losses as bad actors deploy low-cost artificial intelligence tools at scale, according to global payment processor Worldpay. A survey of 1,466 payment specialists across major markets including Australia shows fraud as a percentage of merchant revenue is climbing.

    The shift leaves digital store operators fighting automated attacks at checkout while trying to prevent unnecessary transaction rejections that destroy legitimate sales. Traditional card-not-present theft remains common, but pressure is shifting rapidly towards bot-driven credential stuffing, account takeovers, and refund abuse.

    The Cost of False Declines

    Rejecting good customer transactions out of caution carries a steep penalty. When checkout software incorrectly blocks a legitimate shopper, merchants lose both the immediate basket and the customer acquisition cost spent bringing that buyer through the sales funnel.

    Colin Baines, vice president of commercial and country manager at Worldpay, said false declines act as a silent drag on merchant margins. Using risk-based authentication backed by device intelligence and behavioral analytics allows retailers to challenge suspicious orders without adding friction to trusted buyers.

    Optimizing payment routing improves conversion. Implementing network tokenization, managing card credentials across their lifecycle, and configuring soft-decline retry schedules give merchants measurable lifts in completed orders across domestic card networks.

    Cross-Border Payment Routing

    Cross-border expansion introduces friction when checkouts fail to support local acquiring banks or domestic payment preferences. Presenting buyers with unfamiliar currencies, foreign checkout flows, or rigid 3D Secure rules increases cart abandonment.

    For retailers trading across Asia-Pacific markets, pairing stored network tokens with domestic acquiring infrastructure lifts card acceptance rates and cuts interchange processing expenses. Baines said store operators must treat payment routing and compliance as active components of their commercial strategy rather than administrative checkout settings.

  • Bangladesh Closes 20,000 Mobile Accounts in Digital Lending and Crypto Crackdown

    Bangladesh Closes 20,000 Mobile Accounts in Digital Lending and Crypto Crackdown

    Bangladesh financial regulators shut down more than 20,000 mobile financial service accounts last month in an expanding crackdown on predatory lending apps, illegal gambling, and unauthorized cryptocurrency trading.

    The enforcement targets unlicensed operators that use local digital payment rails to harvest consumer data, charge interest rates reaching 800 percent, and move illicit funds across borders.

    Harvesting Data and Escalating Interest

    Fraudulent operators run mobile applications under names such as FinCash, Money, PopKash, CashNow, Drutoloan, Fast Loan, Shathi Loan, and Quickloan. During installation, these apps gain access to contact lists, photographs, and private videos stored on borrowers’ devices. Borrowers who miss payment deadlines or contest inflated rates face harassment and extortion threats to leak their personal media to family and employers.

    Scammers also deploy social media pages to advertise microloans carrying sub-market interest rates as low as 5 percent. Victims pay upfront fees and security deposits amounting to Tk 100,000 before administrators sever all contact. Bangladesh Bank confirmed that none of these digital lending applications hold operational licenses in the country.

    Arief Hossain Khan, executive director and spokesperson for Bangladesh Bank, said the central bank’s Payment Systems Department regularly inspects payment service providers and mobile operators. While operators actively track suspicious transactions, screening every single retail transfer remains a structural operational challenge.

    Unlicensed Crypto and Stricter Gambling Penalties

    Central bank investigators also identified unlicensed virtual asset platforms operating inside Bangladesh. A recent central bank inspection revealed that UAE-based platform Fasset, established in 2019 and licensed by Dubai’s Virtual Assets Regulatory Authority, operates locally without authorization. The platform permits domestic users to buy Tether using local bank accounts and mobile wallets on its peer-to-peer marketplace, allowing capital conversion into Bitcoin and Ethereum.

    To curb digital capital flight, the government enacted the Gambling Prevention Act, replacing the colonial-era Public Gambling Act of 1867. The revised statute criminalizes digital casino betting, fantasy sports, and virtual wagering conducted through mobile applications, servers, and digital wallets. Violators face prison sentences ranging from two to seven years and fines between Tk 2 lakh and Tk 5 crore.

    Across Southeast Asia and South Asia, central banks face an identical problem: rapid adoption of mobile wallets has lowered the barrier for predatory fintech syndicates operating outside formal banking supervision. For licensed digital lenders and consumer brands, the proliferation of rogue apps threatens retail trust in legitimate mobile commerce channels.

    The Bangladesh Financial Intelligence Unit and Dhaka Metropolitan Police are now reviewing transaction records across remaining mobile money accounts, with further provider audits scheduled throughout the quarter.

  • China Expands Digital Yuan Network to Accelerate Adoption with Eight New Banks

    China Expands Digital Yuan Network to Accelerate Adoption with Eight New Banks

    China has taken a significant step to boost the adoption of its central bank digital currency, the digital yuan or e-CNY, by adding eight new banks to its operational network. This expansion is designed to make the digital currency more accessible and integrated into daily financial transactions for consumers and businesses nationwide.

    Previously, only six state-owned commercial banks were authorised to handle e-CNY services. The inclusion of new institutions, including joint-stock commercial banks and city commercial banks, broadens the reach of the digital currency, allowing more citizens to open digital wallets and conduct transactions through a wider array of banking applications.

    Broadening Access and Integration

    The People’s Bank of China has been systematically rolling out the digital yuan in various pilot programs since 2019. These initiatives have included trials for cross-border payments, subsidies, and a wide range of retail scenarios, showing the currency’s potential utility. By expanding the network of participating banks, the central bank aims to move beyond these pilot stages and achieve more widespread public use.

    This strategic push is expected to streamline payment processes and enhance financial inclusion, particularly in areas where traditional banking services might be less accessible. The increased competition among banks offering e-CNY services could also lead to more innovative features and improved user experiences, benefiting both consumers and retailers.

    Implications for Asia’s Digital Payments

    The drive to scale the digital yuan network highlights China’s commitment to advancing its digital economy and potentially establishing a leading role in global central bank digital currency development. As the e-CNY becomes more entrenched in the domestic market, it presents new considerations for retailers and brands operating within China, particularly regarding payment infrastructure and consumer spending habits.

    For RetailNews Asia, this development signals a continuing trend across the region towards digitisation of financial services. Countries like Singapore and Thailand are also exploring or implementing their own digital currency initiatives, suggesting a future where digital currencies could play a more prominent role in cross-border trade and regional financial ecosystems.

  • Boosting Transparency and Trust: Singapore FinTech Association Launches Payments Code of Conduct

    Boosting Transparency and Trust: Singapore FinTech Association Launches Payments Code of Conduct

    The Singapore FinTech Association (SFA) has introduced a voluntary code of conduct for payment service providers (PSPs). This sets new industry standards intended to bolster transparency, protect consumers, and build trust within the Singaporean payments sector.

    The Payments Industry Code of Conduct is accessible to a range of organizations. These include holders of major and standard payment institution licenses, money-changing licensees, and exempt payment service providers providing regulated fiat currency payment services in line with Singapore’s Payment Services Act.

    Increasing Transparency and Consumer Protection

    The code sets robust guidelines across several crucial areas, which include pricing transparency, fair advertising, fraud prevention, card dispute liability, data protection, and operational resilience.

    Companies who choose to adhere to the code are obliged to disclose the total cost of transactions upfront. This includes all fees, exchange rates, and mark-ups. The code discourages hidden fees and deceptive “zero-fee” advertising claims, while advocating for robust fraud prevention measures and more robust customer protections.

    Adherence to the code is voluntary and based on self-assessment. Companies who opt to adopt the code can publicly declare their compliance for one year before undergoing a reassessment.

    Enhancing Trust in Digital Payments

    The SFA stated that the code is intended to supplement existing regulatory requirements under the Payment Services Act and the Monetary Authority of Singapore’s regulations, not replace them. As the payments industry evolves, the code will be regularly revised.

    “Payments play a significant role in the daily lives of people in Singapore. Consumers have a right to know exactly how much they are paying and what protections they have,” stated Holly Fang, president of the Singapore FinTech Association. “From an industry perspective, it elevates the level of trust, which is the foundation of successful businesses.”

    According to SK Saraogi, the outgoing co-chair of the SFA Payments Subcommittee and CEO of Wise Asia Pacific, increased pricing transparency will empower consumers to make better-informed decisions. This will also encourage fair competition among payment providers.

    Jeremy Tan, CEO of Liquid Group and co-chair of the SFA Payments Subcommittee, believes this initiative will boost confidence in digital and cross-border payments. It will also solidify Singapore’s status as a global leader in payments and fintech.

    Questions & Answers

    What is the purpose of the Payments Industry Code of Conduct?
    The code aims to bolster transparency, consumer protection and trust within Singapore’s payments sector.

    Who can adhere to this new code of conduct?
    The code is accessible to organizations such as holders of major and standard payment institution licenses, money-changing licensees, and exempt payment service providers operating under Singapore’s Payment Services Act.

    What does the code mandate for participating companies?
    The code requires these companies to disclose all transaction costs upfront, discourage hidden fees and deceptive advertising claims, and promote robust fraud prevention measures and more robust consumer protections.

  • GoTo Sees Second Quarter of Profit, Fueled by Fintech Boom

    GoTo Sees Second Quarter of Profit, Fueled by Fintech Boom

    Indonesia’s leading ride-hailing company, GoTo, announced its second successive quarterly net profit on Wednesday. The positive financial outcome was underpinned by significant expansion in its fintech sector and continued fiscal prudence.

    For the quarter ending June 30, the firm posted earnings of 350 billion rupiah (US$19.40 million). This marks a significant turnaround from the same period last year, which saw a loss of 297 billion rupiah. GoTo’s second quarter net revenues amounted to 5.7 trillion rupiah, reflecting a year-on-year increase of 31%.

    Fintech Outperforms On-Demand Services

    The adjusted EBITDA of GoTo’s fintech operation, GoPay, experienced an impressive growth of over five times to reach 481 billion rupiah in the quarter. Intriguingly, this is the first time it has surpassed the company’s on-demand services, Gojek.

    GoTo also noted the potential impact of Indonesia’s cap on ride-hailing commissions, which came into effect on July 1. The cap is anticipated to affect Gojek’s two-wheel ride-hailing services – contributing to approximately 7% of its total net revenue – and could potentially impact third quarter earnings.

    Despite this, GoTo maintains its full-year adjusted EBITDA prediction of between 3.2 trillion rupiah and 3.4 trillion rupiah. This projection anticipates a reduced contribution from its on-demand services and a greater contribution from its fintech operations.

    GoTo’s first-half attributable profit was 607 billion rupiah, in contrast to a loss of 50 billion rupiah in the previous year.

    Sustained Profitability Through Cost Discipline

    The company attributes its sustained profitability to disciplined cost management, which was first flagged in the previous quarter. This approach has been effective in tandem with the implementation of its technology and AI strategy.

    Questions & Answers

    What contributed to GoTo’s second successive quarterly net profit?
    The profit was mainly aided by strong growth in its fintech business, GoPay, and a commitment to cost control.

    How has the introduction of a cap on ride-hailing commissions in Indonesia affected GoTo?
    The cap, which came into effect on July 1, might potentially impact GoTo’s third quarter earnings, as it affects Gojek’s two-wheel ride-hailing business.

    What is GoTo’s full-year adjusted EBITDA forecast?
    The company expects its full-year adjusted EBITDA to be between 3.2 trillion rupiah and 3.4 trillion rupiah, with a decreased contribution from on-demand services and a larger one from fintech.

  • Expanding Real-Time Payments: ClearBank Joins Forces with Tazapay to Boost Fintech Connectivity in Asia and Europe

    Expanding Real-Time Payments: ClearBank Joins Forces with Tazapay to Boost Fintech Connectivity in Asia and Europe

    ClearBank, a prominent banking institution, has recently teamed up with Tazapay, a Singapore-based cross-border payments platform experiencing rapid growth. The move is a strategic effort to fortify payment processes between Asia and Europe.

    Notable Milestone for ClearBank and Tazapay

    This partnership signifies a notable landmark for both companies. ClearBank is now providing services to its first client from Singapore and its fifth non-resident customer from Asia this year. This trend underscores the escalating demand for instantaneous clearing abilities across the UK and Europe, particularly among regulated fintech companies.

    As part of the agreement, ClearBank will facilitate Tazapay’s access to UK and European payment channels, thereby enabling real-time settlements and compliant fiat interoperability. This integration will considerably augment Tazapay’s capability to serve its worldwide clientele by linking its platform to vital European payment corridors with the reliability of a bank.

    Tazapay’s Rapid Growth and Diverse Offerings

    Tazapay, headquartered in Singapore, has swiftly expanded its operations to support merchants and platforms in over 170 countries. Their services include access to over 80 local payment methods, multicurrency virtual accounts, and local payout capabilities in more than 100 markets. With an annual payment volume in the billions of dollars, Tazapay has witnessed a triple-digit surge in growth year-on-year.

    The union with ClearBank will see the integration of ClearBank’s cloud-based clearing infrastructure into Tazapay’s single-API payments platform. This will pave the way for more streamlined and compliant cross-border transactions while improving the pace and efficiency of international money transfers.

    Aligning with Tazapay’s International Expansion Plans

    This alliance also resonates with Tazapay’s wider global expansion strategy as the company holds regulatory licenses in Singapore, the United States, Canada, and Australia. It is also in the process of securing additional approvals across Europe, the UAE, and Hong Kong.

    Mark Fairless, ClearBank’s CEO, views the partnership as a strategic opportunity to support an internationally growing business while simultaneously bolstering the bank’s presence in Asia. He stressed that a combined focus on innovation and robust regulatory standards is crucial for a sustainable collaboration.

    Echoing similar sentiments, Tazapay’s CEO and co-founder, Rahul Shinghal, sees the agreement as a critical milestone in the company’s global growth trajectory. He pointed out ClearBank’s instant payment capabilities, comprehensive scheme access, and reliability as pivotal factors in choosing the partner. He also added that the company anticipates the relationship to escalate as transaction volumes surge.

    This partnership mirrors a larger trend in global payments where there is an increase in alliances between fintech firms and infrastructure providers to deliver quicker, more compliant cross-border solutions. As the demand for real-time, transparent payment systems continues to soar, collaborations like these are set to become central in shaping the future of international commerce.

    Questions & Answers

    What is the significance of the ClearBank and Tazapay partnership?
    The partnership signifies a critical milestone for both ClearBank and Tazapay. It helps ClearBank extend its services to its first client from Singapore and fifth non-resident customer from Asia this year. For Tazapay, it provides access to UK and European payment channels, enabling real-time settlements and compliant fiat interoperability.

    How does the partnership align with Tazapay’s global expansion strategy?
    Tazapay already holds regulatory licenses in Singapore, the US, Canada, and Australia, and is in the process of securing additional approvals across Europe, the UAE, and Hong Kong. The partnership with ClearBank aligns with Tazapay’s broader international expansion strategy and helps enhance its global reach.

    What is the broader trend reflected by this partnership?
    This partnership mirrors a larger trend in global payments where fintech firms and infrastructure providers are increasingly collaborating to offer quicker, more compliant cross-border solutions. Such alliances are likely to play a central role in shaping the future of international commerce.