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Tag: Foodpanda

  • Foodpanda partners with Indian cloud kitchen firm Rebel Foods

    Foodpanda partners with Indian cloud kitchen firm Rebel Foods

    Online takeaway delivery firm Foodpanda is partnering with Indian virtual kitchen company Rebel Foods to roll out the latter’s virtual restaurant brands at 2,000 outlets across ten Asian countries, Foodpanda’s chief operating officer said.

    “Foodpanda is Asia’s largest’s food delivery company while Rebel Foods is the largest virtual brands operator in the world,” COO Pedram Assadi said. “This is the largest virtual food brand partnership of its kind.”

    Under the deal, Foodpanda, which is owned by Berlin-based Delivery Hero, has recruited and trained hundreds of outlets to franchise the global restaurant brands created by Rebel Foods and offer their food on its platform.

    Mumbai-based Rebel Foods, which offers multiple cloud kitchen brands across countries including India and the United Arab Emirates, raised US$175 million this month at a US$1.4 billion valuation. It plans to launch an IPO in the next two years.

    Cloud kitchens that prepare food for delivery got a boost from the shift to online buying during the COVID-19 pandemic. Low overhead costs versus traditional restaurants and fast scale-up potential have also enabled “internet restaurant chains” to grow quickly.

    Foodpanda’s partnership with Rebel Foods is already being tested in six of the twelve Asian markets that Foodpanda is active in, and there is the option to expand to the other regions Delivery Hero is active in, Assadi said.

    He did not give any financial details of the deal but described it as core to Foodpanda’s strategy in Asia – along with its expansion into grocery delivery in Southeast and East Asia – as it takes on competitors such as British rival Deliveroo and Singaporean startup Grab Holdings.

    “Over the last year, we now have built over 250 ‘cloud stores’ that are operating grocery end to end, which makes us the largest e-commerce delivery player in APAC (Asia-Pacific)” Assadi said, referring to distribution centers dedicated to online grocery orders.

    Delivery Hero, which is active in 50 countries worldwide, announced on Tuesday it had invested US$235 million in Berlin-based grocery delivery company Gorillas, as the global race to dominate the rapid delivery service sector intensifies.

    Earlier this year, it also picked up a minority stake in Deliveroo.

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  • Foodpanda to drive Covid-19 vaccination awareness campaign across Asia

    Foodpanda to drive Covid-19 vaccination awareness campaign across Asia

    Food and grocery delivery service Foodpanda has launched a Covid-19 vaccination awareness campaign across Asia in the lead-up to WHO’s World Immunisation Week. The campaign, which aims to reach more than 10 million people across Asia, will include a series of content across digital and social media channels, providing information and resources on local vaccination programs.

    It will be rolled out in phases across Singapore, Malaysia, Thailand, Hong Kong, Cambodia, Japan, Bangladesh, Pakistan, and the Philippines.

    “The region’s battle with Covid-19 is ongoing, and we have to stay vigilant on keeping our ecosystem safe,” said Jakob Angele, CEO of Foodpanda. “Leveraging existing channels with our network of riders, merchants, employees and customers, we can raise greater awareness around fighting misinformation and share information around local vaccination programs so that our entire delivery ecosystem can be informed and mobilized.”

    Besides its social media campaign, Foodpanda will also join hands with local authorities to support vaccination programs in Singapore, Cambodia, and the Philippines.

    “We will continuously explore ways to play a part in the fight against Covid-19.”

  • Foodpanda Hong Kong appoints new MD

    Foodpanda Hong Kong appoints new MD

    Tech industry veteran Ryan Lai has been named the new managing director for foodpanda Hong Kong.

    Lai will oversee all aspects of the delivery company’s business operations, while contributing to the growth and strategic development of the platform, including delivery and pickup, foodpanda mall, pandamart, catering, and other digital solutions to push the company forward and enhance the customer experience.

    Lai comes from eBay, where he served as head of Southeast Asia and head of category management of automotive in Greater China. He brings nearly 15 years of management experience under his belt with expertise in e-commerce.

    “I am very excited to be joining foodpanda (Hong Kong), especially during such an active and ever-changing period for online delivery platforms. It is humbling to be able to work alongside such a dynamic, strong-willed, and accomplished group of people. I am confident that we can build on the already solid foundation of success, and continue to provide the best experiences and solutions to our foodpanda community of stakeholders,” said Lai.

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  • Foodpanda opens 150th Pandamart cloud grocery store

    Foodpanda opens 150th Pandamart cloud grocery store

    Foodpanda has launched its 150th Pandamart in Asia and prides itself as Asia’s largest grocery cloud store with a network rolled out across 40 cities.

    Pandamart, an on-demand service primarily to deliver groceries and household essentials, leverage technology, and data intelligence for its accessibility, variety, and speed. From determining its location to the products carried in each store and inventory are arranged within the space for maximum picking efficiency, so groceries and household essentials can be efficiently packed and delivered to consumers within 25 minutes.

    Foodpanda Director of New Verticals, Abhishek Sahay shared,“Launching 150 pandamart across 40 cities in the midst of a pandemic was no easy task, but foodpanda realized the critical importance in bringing our consumers what they really needed quickly and safely, especially during times of movement constraints,” he noted.

    In Malaysia, pandamart became an essential service when the Movement Control Order (MCO) went into effect earlier this year, with grocery orders increasing by almost 70 percent in the single month of January 2021. Recognizing the importance of supporting local food producers, pandamart worked with local partners to source more than 60 percent of products in Malaysia, offering consumers with more locally SMEs produces and a local grocers.

    To meet fast-changing consumer needs and preferences, foodpanda has invested to grow quick commerce offerings. Beyond its core food delivery vertical, foodpanda is accelerating the rollout of pandamart and foodpanda shops in partnership with retailers, to offer consumers greater convenience, speed and variety.

    Currently, Foodpanda covers eight markets in Asia includes Singapore, Malaysia, Thailand, Taiwan, Hong Kong, Bangladesh, Pakistan, and the Philippines.

    “Now that we’re operating in eight markets, our goal in 2021 is to take pandamart into more cities within our existing markets, plus launch pandamart in all 12 operating markets by the end of 2021,” Abhishek commented.

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  • Foodpanda grows q-commerce with more than 2,500 7-Eleven stores across Singapore, Malaysia, Taiwan and the Philippines

    Foodpanda grows q-commerce with more than 2,500 7-Eleven stores across Singapore, Malaysia, Taiwan and the Philippines

    What’s more convenient than a convenience store? An online one, of course – delivering food, and essentials to customers’ doorsteps quickly, at the touch of a button. foodpanda, the leading delivery platform in Asia Pacific, marks a new milestone with the announcement of more than 2,500 7-Eleven stores on its app, making the leading convenient store available in Singapore, Taiwan, Malaysia and the Philippines.

    With this partnership, foodpanda brings hundreds of 7-Eleven items including hot food, ready-to-eat insta-meals, snacks and alcohol and even pre-paid mobile phone cards into customers’ hands within an average delivery time of 20 minutes. Deliveries can be made anytime, anywhere, 24/7 via foodpanda.

    In the beta phase for integration into the foodpanda “shops” feature, the number of 7-Eleven orders on foodpanda shops grew 50% month-on-month over the past six months. 7-Eleven stores on foodpanda offer over 1,000 unique items on average across the four markets.

    The most convenient convenience store, powered by technology

    As a pioneer in quick commerce, or q-commerce, foodpanda believes in using technology to better the lives of their customers. With 7-Eleven – a brand synonymous with convenience – on the foodpanda platform, consumers enjoy easy access to the choice and variety for their daily essentials.

    In the Philippines, the largest variety available from a 7-Eleven store via foodpanda is almost 1,600 unique items. In Taiwan, consumers have a preference for post-dinner orders from 8pm to midnight, especially for snacks. We see similar trends across the other markets in Asia as foodpanda continues to provide consumers with better varieties and access to on-demand convenience.

    Industry watchers like IGD have predicted growth in online grocery retail with more brick-and-mortar retailers partnering with delivery and technology companies to grow their online footprint, even prior to the COVID-19 pandemic. This is in line with the rise of the ‘convenience economy’ over the past few years, as consumers get accustomed to food and grocery deliveries. COVID-19 has accelerated this evolution and process. IGD reported that online grocery penetration is expected to remain at elevated rates post-COVID-19 as consumers stay home more. The report also predicts that consumers will continue using online deliveries when social distancing measures are lifted to save time.

    As a leading platform for on-demand deliveries in the Asia Pacific region, foodpanda supports the entire delivery ecosystem to ensure that it satisfies consumers’ appetite for greater choice and convenience through its expansion plans. This partnership underscores foodpanda’s dual focus on growing its core food delivery business as well as its q-commerce offerings.

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  • Foodpanda planning six locations in Japan

    Foodpanda planning six locations in Japan

    Food-delivery service Foodpanda is to launch in Japan, its 12th market in Asia.

    During the first phase of the launch, Foodpanda will roll out its service in six cities, including Nagoya, Sapporo, and Hiroshima. The move is part of Foodpanda’s strategy to strengthen its presence in Asia Pacific, with Japan one of the largest and most mature of the region’s consumer markets.

    The service has been launched in three cities – Kobe, Yokohama, and Nagoya – with Foodpanda saying it will commence in other cities from October 1.

    “This is a market we have long admired, and this market expansion is an important step in making food and grocery delivery accessible to everyone in Asia,” says Eric Wei, CEO at Foodpanda Japan.

    Foodpanda Japan will also invest to grow its quick-commerce, where customers will be able to get their groceries within 25 minutes. The Foodpanda app will also offer an in-store pick-up feature.

    The demand for food delivery in Japan has been increasing due to Covid-19. According to Statista Market Outlook, the online food delivery segment in Japan is expected to record 23.6-per-cent growth this year.

    “In the first half of this year, we expedited onboarding and doubled the number of merchants and riders on our platform across the region so their businesses can survive the economic impact, while rider partners can continue to earn a living,” said Jakob Sebastian Angele, CEO at Foodpanda APAC.

    The company said it aims to expand to more markets in the Asia Pacific region. Founded in 2012, Foodpanda operates in more than 300 cities across 12 countries.

  • Foodpanda lifts off 24/7 Singapore Pandago goods-delivery service

    Foodpanda lifts off 24/7 Singapore Pandago goods-delivery service

    Singaporean food-delivery platform Foodpanda has launched a logistics-as-a-service solution targeting businesses, using its community of more than 12,000 riders.

    Businesses requiring package-delivery services are now able to request a rider via a Pandago account on a pay-per-use basis, whether or not they are currently a Foodpanda customer. The service’s delivery fees are distance-based, charged over a base fee of SGD6 (US$4.39).

    The service builds on the rising demand for delivery within the territory, allowing businesses to request drivers to immediately deliver orders from their e-commerce channels and answering customer expectations for the most convenient possible shopping experience. The service also allows a real-time tracking feature.

    “Fast and reliable deliveries are becoming a must in today’s ‘convenience economy’ or quick commerce (q-commerce) economy,” stated material released by the firm. “The availability of on-demand delivery has universalized expectations of being able to get purchases delivered in real-time, and businesses that are not able to offer such services will see themselves losing out to those who can.”

    Pandago charges neither onboarding nor commission fees, and can perform as an “emergency” solution for businesses with existing delivery capacities during a surge in demand.

    “Q-commerce is the natural evolution of e-commerce,” said Foodpanda Singapore MD Luc Andreani. “We are acutely aware of the challenges that come with on-demand deliveries, especially for smaller businesses. The launch of pandago aims to solve exactly these challenges so that businesses can focus on what they do best.”

  • Taco Bell Joins Hands with foodpanda to Beat Your Hunger

    Taco Bell Joins Hands with foodpanda to Beat Your Hunger

    Taco Bell, the world-famous Mexican food chain join hands with foodpanda, the first online food delivery service in Thailand, launched its exclusive “Beat Your Hunger” promotional campaign, offering a 20% discount for Taco Bell special bundle sets: Couple Set, Family Set and Party Set, starting from 5 August to 30 September 2020.

    Mr. Chalermchai Mahagitsiri, President and CEO of TTA and Director of Siam Taco Co., Ltd., said “Partnering with foodpanda combines both companies’ strengths and excellent service, which customers will perceive as valuable benefits.   The “Beat Your Hunger” promotional program will enable Taco Bell to attract new customers and encourage repeat orders from existing customers.  We believe that our customers will feel greater convenient to place order with foodpanda, thus, our sales volume from delivery order will be increased.”

    Come Reward Yourself with delicious Taco Menu from Taco Bell. Currently, Taco Bell operates 6 branches in Thailand: The Mercury Ville @Chidlom, Siam Paragon, Central Pinklao, Samyan Mitrtown, Central Westgate, and Sukhumvit Soi 11. Every store adheres strictly to safety measures in accordance with government policy and guidelines set by the Centre for the Administration of the Situation due to the Outbreak of the Communicable Disease Coronavirus 2019 (COVID-19). For further details on Taco Bell activities, news and promotions, please visit Facebook: facebook.com/TacoBellTH, IG: @TacoBellTH, Twitter: @TacoBellTH, and Line: @TacoBellTH.

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  • Foodpanda in Singapore starts to deliver Guardian products

    Foodpanda in Singapore starts to deliver Guardian products

    Delivery platform Foodpanda in Singapore is to start delivering health and beauty products from Guardian stores.

    Guardian is the first major health-and-beauty retailer to be listed on Foodpanda’s Shops, offering more than 280 products and on-demand delivery service.

    “This collaboration with Guardian Singapore is timely as we are now able to deliver a greater variety of products to customers in the comfort and safety of their homes,” said Luc Andreani, MD at Foodpanda in Singapore.

    “Giving our customers the best choice of products delivered within the shortest amount of time will continue to be our priority.”

    Customers can now access products, including health supplements, skincare, and beauty products, with promised delivery times of under an hour.

    “Given the new climate and changing shopping behavior, we want to ensure that our customers still have access to their essentials from a trusted brand like us,” said Soren Lauridsen, CEO at Guardian, Southeast Asia.

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  • Foodpanda in the Philippines expands into groceries delivery

    Foodpanda in the Philippines expands into groceries delivery

    Food-delivery service Foodpanda in the Philippines has expanded into grocery deliveries. Partnering with major retailers such as 7-Eleven, the company said it has introduced a “Shops” function on the Foodpanda app.

    “Shops provide Foodpanda users more options and upgrades so they will never have to run out of everyday essentials,” said Paolo Biondi Te, head of the grocery at Foodpanda in the Philippines.

    “With this newly added service, we are confident that this will bring delight and satisfaction to our customers who need easy access to their daily essentials while providing elevated experiences to Filipinos’ everyday lives,” he added.

    The “Shops” function works similarly to other grocery-delivery services which allow customers to place orders from a shop and track it through the Foodpanda app.

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  • FamilyMart Taiwan starting delivery service with Foodpanda

    FamilyMart Taiwan starting delivery service with Foodpanda

    FamilyMart Taiwan is partnering with the food-delivery platform Foodpanda to launch a delivery service.

    Starting Wednesday next week, the firm plans to offer delivery services from its 1000 outlets nationwide by June, with initial services commencing out of Familymart Taiwan’s 146 locations within Taipei and New Taipei. The service will be rolled out to the remaining outlets in two further phases.

    Deliveries will be made between the hours of 5.30 pm to 2 am on the day following the purchase, and will serve almost 200 of its food items including snacks, beverages, groceries and pre-packed meals.

    FamilyMart Taiwan partnered with Uber Eats last year to start a food delivery service before the advent of the Covid-19 pandemic. That partnership ended in March.

    The new partnership is expected to address the sharp rise in e-commerce trading in response to the coronavirus outbreak as consumers are staying home. The firm has seen demand for delivery of its products rise 15 percent since February, according to senior executive Lee Ching-hsien.

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  • Foodpanda launches 15-minute grocery-delivery service

    Foodpanda launches 15-minute grocery-delivery service

    Singapore food-delivery service Foodpanda has officially rolled-out its instant grocery delivery service, Pandamart, in Hong Kong after a trial commencing last November.

    Partnering with 1000 retailers and selling more than 14,000 items, Foodpanda has expanded its service from restaurant take-outs to the delivery of groceries and daily necessities such as beauty and baby-care products. Local partners include Li & Fung’s convenience chain Circle K, snack store Okashi Land, Heroes Beer and kitchenware store I Love Kitchen. So far, snacks and alcohol are the most popular categories, comprising two-thirds of all orders. During its promotional launch, delivery is complimentary with a certain minimum spend.

    During testing, Pandamart was been able to deliver within 25 minutes of orders and the service aims to maintain an average delivery time of 15 minutes. During Chinese New Year, which coincided with the coronavirus lockdown, takeaway orders on Foodpanda tripled and the number of new visitors to the platform doubled week on week.

    Jeremy Wong, head of Pandamart Hong Kong, said the company hopes to expand its partnerships to 3000 retailers including supermarkets and to increase product selection to 550,000 items by the end of the year. In an interview with Unwire.HK, Wong said launching Pandamart was not for profit margin, but as “a new business direction and utilizing our existing fleet of drivers to meet more of customer’s demands”.

    Currently, Foodpanda has 4000 drivers and aims to double its fleet size and increase the number of partner restaurants room 7000 currently to 12,000 this year.

    Foodpanda has also announced that for the next month it will help partner restaurants by offering free-delivery discounts in the city to encourage more customers to buy via the app, and compensate for some of the lost walk-ins to restaurants.

    “Over 76 percent of people in Hong Kong are forecast to have used online delivery within 2020. We would like all of them to try Foodpanda for either groceries or food delivery,” said Arun Makhija, CEO of Foodpanda Hong Kong.

    At the same time, Foodpanda has joined Deliveroo in offering a relief fund of HK$25 million, allowing partners to delay commission payments for up to three months to ease their cash flow. Local small-scale restaurants will be given first priority with assistive support from Foodpanda.

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  • Foodpanda Singapore expands into grocery delivery

    Foodpanda Singapore expands into grocery delivery

    Food delivery service Foodpanda is to expand into other services, including groceries, household essentials and flowers.

    The company will offer delivery service for items from more than 1000 retail partners in Singapore, including Caltex Star Mart, Eu Yan Sang, Hao Mart and Mothercare, with the guarantee of 25-minute delivery time.

    “Over the past year, from the feedback we’ve received from our customers, it was clear that they wanted to enjoy even more convenience in their everyday lives,” said Luc Andreani, MD of Foodpanda Singapore. “This new expansion is a natural extension of our goal to deliver services that bring even more convenience and experiences to Singaporeans’ everyday lives.”

    In the last three month, Foodpanda has recruited 100 engineers to manage the new platform and aims to hire up to 300 by the end of the year.

    Foodpanda has a network of more than 8000 delivery riders and more than 7000 restaurant partners in the city.

  • Foodpanda kicking off delivering groceries in Hong Kong

    Foodpanda kicking off delivering groceries in Hong Kong

    Foodpanda Hong Kong is adding grocery deliveries to its services from late next month.

    The food-delivery service, pitched in a head-to-head battle with Deliveroo in Hong Kong, is finalising a collaboration with about 100 stores across Hong Kong to source products such as dry groceries, frozen meat and wine for customers ordering online or by app, promising order fulfilment within 30 minutes.

    Foodpanda Hong Kong CEO Arun Makhija said in an interview with the South China Morning Post that the company wants to offer both its customers and its 2000-strong fleet of drivers opportunities beyond delivering restaurant meals.

    Foodpanda has been in Hong Kong for five years and Makhija says the business’ growth remains “exceptional”.

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  • Telenor Pakistan and foodpanda bring exclusive discounts for customers

    Telenor Pakistan and foodpanda bring exclusive discounts for customers

    Country’s top telecom digital services provider, Telenor Pakistan, and the country’s leading food delivery service, foodpanda, have announced collaboration in three key areas namely marketing, operations, and cash management with an aim to offer exclusive discounts to their mutual customers in Karachi, Hyderabad, and other cities in the southern region.

    A Memorandum of Understanding (MoU) was signed between Telenor Pakistan and foodpanda in Hyderabad at the latter’s corporate launch event in the city. As part of the agreement, Telenor subscribers in Karachi, Hyderabad, and Quetta who are first-time foodpanda users will be offered exclusive discount vouchers for their food delivery orders.

    Telenor Pakistan will also distribute discount vouchers at its franchises and retail outlets in these locations with the sale of every new Telenor 4G SIM, Wingle & MiFi device, as well as SIM upgrade to 3G/4G.  In order to bring the benefit of the partnership, an awareness campaign will be launched with foodpanda advertising to Telenor customers on its own channels including website, mobile app and blog and Telenor reaching out to its subscriber base through SMS broadcast.

    “We remain the primary digital lifestyle partner of millions of Pakistanis and want to facilitate them in the most innovative of ways,” said Umair Mohsin, VP Circle South, Telenor Pakistan, during the MOU signing ceremony. “By forging such associations as the one with foodpanda, we aim to bring ease and excitement to everyday lives of our customers and help them take maximum advantage of their smartphones and super-fast Telenor data network.”

    “We are pleased to have partnered with Telenor Pakistan for promotion of foodpanda services,” said Noman Sikander Mirza, Country Manager, foodpanda. “At foodpanda Pakistan, we continually aim to serve our customers better and expand our food delivery network. We hope that Telenor Pakistan customers will find the exclusive discount offers exciting and enjoy using our food delivery services.”

    Presently, over 1,000 foodpanda riders and restaurants are connected with Telenor Pakistan network with the two partners aiming to connect an additional 5,000 riders and restaurants in the next few months. Moreover, the partnership envisions utilization of TelenorPakistan’s transformative digital financial services assets such as Easypaisa and QR Code technology for collection of cash from riders and customers in the future.

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