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Tag: JD

  • JD to hire 15,000 new employees

    JD to hire 15,000 new employees

    Chinese e-commerce giant JD has announced it plans to recruit up to 15,000 staff this year – just a week after saying it would let go 10 per cent of its senior executives. The majority of positions expected to be filled this year will be in logistics, with up to 10,000 delivery and low-level management positions being recruited. Other staff will be hired to improve user experiences in the firm’s retail arm.

    JD pledged in its announcement to promote competent staff and offer more leadership training to young people as part of its contribution to society. The firm currently hires around 170,000 full-timers, according to last year’s estimates, and is moving to extend its supply network throughout every one of China’s county-level territories.

    Some 20,000 R&D staff were hired last year in an RMB8.64 billion (US$1.29 billion) investment in technology research.

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  • JD.com and Rakuten to collaborate on drone delivery

    JD.com and Rakuten to collaborate on drone delivery

    Chinese online retailer JD and Rakuten, the Japanese e-commerce firm, will collaborate on developing unmanned delivery solutions in Japan. According to a new agreement signed between JD and Rakuten, JD’s drones and autonomous delivery robots will be used in Rakuten’s unmanned delivery services, which the firm launched in 2016. The two companies will collaborate on Rakuten’s lineup of unmanned delivery services to suit a wide range of applications and situations.

    Rakuten has already gained experience through providing delivery services and trials in collaboration with corporate partners and local governments. In 2018, its first delivery trial was conducted using a combination of drones and autonomous delivery robots, a step toward solving the last mile challenge for the logistics sector in Japan.

    “We are delighted to begin this collaboration with JD, which boasts the most cutting-edge proprietary delivery network in China as well as a track record and knowhow in delivery with drones and UGVs,” said Koji Ando, group managing executive officer of Rakuten. “By using JD’s drones and UGVs with the unmanned delivery solutions created by Rakuten, we hope to accelerate innovation in the Japanese logistics sector and contribute to building a society that can offer greater convenience to all citizens.”

    JD began developing its drone program in 2015, and launched the world’s first commercial drone deliveries in 2016 in rural China. It currently operates drones in Jiangsu, Shaanxi and other provinces.

    Since then, JD’s drones have logged more than 400,000 minutes of flight time. In January this year, the company announced the success of Indonesia’s first government-approved drone test flight, opening the door for future commercial drone use in Indonesia and Southeast Asia.

    On the ground in China, its autonomous delivery robots are being used in urban areas in several cities and are becoming frequent sights on a number of university campuses and in office parks. JD has also launched two smart delivery stations in the cities of Changsha and Hohhot, transforming last-mile logistics and further increasing delivery speed for customers.

    “We have been using drones and autonomous delivery robots for real deliveries in China for more than two years,” said Jun Xiao, president of JD-X, JD’s logistics innovation lab. “This is one way we are innovating to make logistics more accessible, reliable and cost-effective.

    “In Japan, there are many opportunities for drones to make deliveries in mountainous areas, remote islands and in emergency situations. As we push the bounds of what our autonomous delivery technology can do, and explore its use in a wide range of applications from e-commerce to humanitarian support, we believe it will continue to bring significant benefit to people around the world.”

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  • Footasylum shares soar after JD Sports takes stake

    Footasylum shares soar after JD Sports takes stake

    Shares in Footasylum soared after British retailer JD Sports said it had acquired an 8.3 percent stake and could buy nearly 30 percent of its smaller rival. JD, which has used a number of corporate acquisitions to assemble its network of more than 2,400 stores over the past two decades, said that it “confirms it is not intending to make an offer for Footasylum” under merger regulations.

    But investors drove shares in the company, which is listed on the secondary market of the London Stock Exchange, rose 58.6 percent to 46 pence in the first hour of trading.

    Footasylum, started by JD Sports co-founder David Makin in 2005, was forced to cut prices at its 60 stores after a disappointing run up to Christmas which saw British consumers rein in spending.

    It now competes with JD Sports, Sports Direct and Asos among others, which are all feeling the impact of sluggish British consumer spending amid squeezed household incomes and uncertainty ahead of Britain’s impending exit from the European Union.

    Makin and fellow JD Sports founder John Wardle were bought out by the company’s current majority owners Pentland Group in 2005 and later resigned as directors.

    Footasylum said in January its full-year core earnings would come in at the lower end of analysts’ estimates.

    JD Sports shares were up about 1 percent at 454.03 pence.

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  • Asia-Pacific shoppers favour cross-border shopping

    Asia-Pacific shoppers favour cross-border shopping

    Half of online shoppers in Asia-Pacific make purchases cross-border, according to a recent report by yStats. The top two markets for cross-border shopping in the region are Hong Kong and Singapore while Japan shuns the trend, with over nine in 10 online shoppers buying only domestically. The tendency to buy from foreign online sellers also prevails in Australia and New Zealand, where a double-digit share of digital spending is cross-border.

    The top three destinations of cross-border online shoppers in Asia-Pacific are China, the US and Japan. Chinese online shoppers themselves prefer shopping platforms hosted by local providers, such as Tmall Global, Kaola and JD Global.

    Apparel and accessories was the most-in-demand product category. In South Korea, this sector accounted for more than one-third of e-commerce purchases from foreign sellers.

    Handheld connections prefered

    A standout characteristic of cross-border shopping in Asia-Pacific is the high level of mobile usage.

    Digital buyers in China and India were more likely to place orders on foreign websites through smartphones and tablets than through a desktop computer.

    The Asia-Pacific Cross-Border B2C E-Commerce 2018 report covers online retail imports and exports in 10 nations within Asia Pacific.

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  • JD driverless delivery vehicles up for test

    JD driverless delivery vehicles up for test

    JD driverless delivery vehicles have been deployed in live testing in two Mainland China cities. The technology-cum-e-commerce company has opened two smart-delivery stations in the cities of Changsha and Hohhot, strengthening its autonomous logistics capabilities. The stations are carrying out research and development testing and personnel training to solve issues related to last mile delivery.

    The JD driverless delivery vehicles can be loaded with up to 30 parcels before autonomously delivering them within a 5km radius. The vehicles can plan routes, avoid obstacles and recognise traffic lights.

    The vehicles have locked boxes so each customer’s purchases are kept separate. Once the robots reach their destination, facial recognition technology enables customers to easily and securely collect their parcels from the correct locker.

    When running at full capacity, the two delivery stations, operating with a half-half split between robots and human couriers, can deliver up to 2000 packages a day.

    The JD driverless delivery vehicles are part of the company’s Boundaryless Retail vision, in which consumers can buy whatever they want, wherever and whenever they want it.

    “As China’s largest retailer, JD is in the unique position of being able to research and develop, and commercially deploy, innovative new technology that is shaping the future of shopping worldwide,” said Chen Zhang, JD’s chief technology officer.

    “As JD opens its technology up to other companies and industries, the features that we’ve already rolled out in China from automated warehouses to virtual shopping are going to be enjoyed by consumers everywhere,” he said, referring to the company’s Retail as a Service strategy.

    CES debut

    The opening of the smart delivery stations comes days before JD attends its first Consumer Electronics Show in Las Vegas, Nevada – the world’s largest event for the latest technology, innovation and creative thinking.

    The company will showcase cutting-edge technology which is changing the way consumers shop in China, and which it says will revolutionise global commerce. Visitors will be able to see how JD uses its drones to deliver consumer goods and medical supplies to remote areas in China, and catch a glimpse of the world’s first fully-automated fulfillment centre. They will also see how underground urban logistics will make shopping more convenient than ever, and fundamentally alter how cities work.

    This year, CES attendees will be able to see JD’s futuristic technology up close and even try some of it for themselves at the company’s interactive booth.

    Aside from drones and delivery robots, visitors will be able to experience drone flights in virtual reality, as well as JD’s augmented-reality fitting and styling software. They will also see how JD is developing Internet of Things technology that enables consumers to remotely control the smart devices in their homes, even from their cars.

    JD will also give people the chance to try a special exoskeleton worn by staff in JD warehouses that makes lifting heavy objects easier.

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  • JD stores open in Beijing and Mongolia

    JD stores open in Beijing and Mongolia

    Chinese online retail giant JD has opened two new innovative stores at Beijing Capital International Airport (BCIA) and Hohhot East Railway Station in Inner Mongolia. In a move to further expand the firm’s “boundaryless retail” strategy, the JD travel retail stores use the e-commerce company’s latest retail technology in order to make it easier and more enjoyable for travellers to purchase on the go. The openings add airports and railway stations to JD’s offline retail offerings, which already include convenience stores, supermarkets, and partnerships with hotels.

    Located in the departure lounge of Terminal 3 at BCIA for the next three months, JD’s pop-up store will offer popular travel items such as daily necessities, clothing, mobile accessories, beauty products, and bags and suitcases. The store uses JD’s smart store technology to understand how customers interact with products as well as which products to offer them. The integrated JD Zu Chongzhi platform can analyse customer behaviour and traffic flow, such as generating heat maps, in order to assist with product selection and inventory management, ensuring smooth store operations.

    “[Stocked] with items popular among travellers, the new shop will not only offer the products they want to buy most on their journeys – it will also allow them to personally experience what shopping of the future will be like, brought to them by China’s largest and most innovative retailer,” a spokesperson for BCIA said.

    The 100sqm unmanned Hohhot East Railway Station JD travel retail store opened in partnership with China Railway Express. It also makes the most of JD’s technological capabilities, with features such as facial-recognition payment and smart vending machines. Later, the store will make use of a Mini Program in WeChat so that customers can choose to buy on the spot and take their purchases with them, or shop online and have them delivered to a convenient location.

    JD Logistics and China Railway Express have been cooperating in logistics transportation since 2014, and have worked together to help facilitate the JD Luxury Express “white glove” delivery service as well as fresh food delivery via high-speed rail.

    “Many of our customers enjoy shopping while traveling and we’re determined to make sure they benefit from the convenience of JD wherever they are,” JD’s GM of social e-commerce and retail innovation, Bing Zhang, said.

    The new JD travel retail stores in Beijing and Inner Mongolia will provide them with a truly seamless experience that is unrivalled anywhere”.

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  • JD.com and Intel launch new research lab for smart retail

    JD.com and Intel launch new research lab for smart retail

    Chinese online retail platform JD has launched a joint lab with Intel that will explore the use of IoT in smart retail solutions. The Digitised Retail Joint Lab will develop next-generation vending machines, media and advertising solutions, and technologies to be used in the stores of the future, based on Intel architecture.

    Scientists at the new lab have so far integrated Intel’s technologies with JD’s computer vision algorithms to analyse customer traffic and in-store purchasing habits, working on solutions designed to help store owners provide a more personalised and convenient experience to their customers.

    Zhi Weng, VP of JD and head of JD Big Data Platform said: “This lab will combine our collective strengths to develop cutting-edge solutions to bring the precision of online shopping to offline players. We look forward to expanding our cooperation with Intel to deliver a best-in-class, personalised shopping experience wherever consumers shop.”

    Wei Chen, VP of Intel & GM of Intel IOTG China added: “As China’s most influential retailer and a leader in data-driven offline retail innovation, JD is an important partner for us to continue to develop a wide range of use cases for our latest technology developments. We are happy to take our partnership to the next level.”

    The new lab adds to JD’s “Retail as a Service” conceptual framework in a bid to share its technology and infrastructure with other retailers and industries. Other efforts include a suite of technology upgrades for brick-and-mortar store owners, including smart shelving, smart price tags, checkout solutions, and more.

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  • AuMake enters into agreement with JD Worldwide

    AuMake enters into agreement with JD Worldwide

    AuMake International Limited has joined forces with JD Worldwide, a division of Chinese e-commerce giant JD.com, to create a new omnichannel platform for Australian and New Zealand brands to reach Chinese customers. The strategic agreement, which was signed in Sydney on Tuesday, will see JD combine its online and logistics capability in China with AuMake’s retail store and brand building capabilities in Australia.

    The partnership mirrors a similar agreement between Alibaba’s Tmall and Chemist Warehouse, the companies noted in a statement.

    The agreement builds on the booming daigou industry in Australia and New Zealand, where personal shoppers, often Chinese students or tourists, buy and ship products on behalf of family, friends and other clients in China.

    AuMake over the past two years has expanded its chain of retail stores catering to daigou shoppers with relevant products and services.

    Under the agreement, AuMake will become JD’s exclusive retail store partner in Australia and New Zealand and connect existing and future store customers to its online flagship on JD’s cross-border platform, JD Worldwide.

    JD, under the agreement, will fully support AuMake’s online flagship, with an initial sales target of 10 million RMB ($2 million) per month, and provide access to its warehouse and dispatch logistics network in China.

    The companies will also work together to incubate and develop new brands to be exclusively sold on the JD Worldwide platform and in AuMake retail stores.

    AuMake executive chairman Keong Chan called the agreement a “company-changing event”.

    “This is a company changing event for AuMake and confirms the value that we have created so far via our retail store distribution network in Sydney,” he said.

    “Under this collaboration with JD Worldwide, AuMake will now be able to reach hundreds of millions of customers in China with new brands and products, including brands and products owned by AuMake.”

    Keong added that he believes AuMake and JD together can fundamentally change the way in which Australian and New Zealand products reach the Chinese market.

  • Shanghai Tang sold to Chinese Lunar Capital fund

    Shanghai Tang sold to Chinese Lunar Capital fund

    Chinese luxury fashion label Shanghai Tang has been acquired by Chinese investment fund Lunar Capital. The new owner specialises in growing mid-sized Chinese firms, already holding a range of clothing brands. Their acquisition signals a new direction for the brand, which has just opened a flagship store on JD’s luxury platform TopLife, the brand’s first domestic online retail space. Shanghai Tang’s creative director Massimiliano Giornetti will be resigning following the handover.

    The rapid turnover just one year after its acquisition by Italian clothing firm A. Moda, Alessandro Bastagli, and Hong Kong private equity firm Cassia Investments follows disagreements between the buyers. The brand was purchased last year from Swiss luxury goods firm Richemont Group, one of the brand’s original investors and owners since 2008.

    Shanghai Tang is thought to be China’s first contemporary luxury brand, and pulled in estimated sales of US$45.57 million this year.

  • JD to grow its own vegetables for sale on and offline

    JD to grow its own vegetables for sale on and offline

    JD has partnered with Japanese chemical manufacturing giant Mitsubishi Chemical to open the largest hydroponic “plant factory” in China. The omnichannel retailer says the premium-quality, fresh produce produced at the new facility will provide its customers with new options for safe, nutritious and environmentally friendly food, online as well as offline at its 7Fresh supermarkets.

    The factory spans 11,040sqm and incorporates a hydroponic culturing system with solar light and a closed seedling production environment using artificial light. Currently it can produce spinach, cabbage, red and green lettuce, coriander, among others.

    All crops produced at the site are tracked from the time they are planted to when they are delivered, a step toward the future of food production and retail as consumers worldwide increasingly demand transparency. In China, in particular, consumers place high importance on food safety while the overuse of fertiliser, environmental deterioration, and rapid population increase have caused soil problems.

    In the new facility, temperature, humidity, light, and liquid fertiliser are automatically controlled by the factory’s management system, enabling more standardised production of high-quality vegetables without the challenge of seasonal changes. For example, spinach produced in the facility contains 80 per cent more folate, 32 per cent more vitamin C, 25 per cent more potassium and 37 per cent more phosphorus than if grown in the field. Meanwhile, the technology makes pesticides and agrochemicals unnecessary, reducing the need for washing.

    The factory can produce a higher output of vegetables than traditional agriculture systems; it can grow 19 batches of spinach in a year, compared to just four batches per year in a field or six per year in a greenhouse. It only requires half a litre of water to grow any of the factory’s vegetables. The factory is integrated with JD’s cold-chain logistics network, so vegetables can be delivered to consumers’ tables as soon as the same day they are harvested.

    “The JD Plant Factory in Tongzhou marks JD’s entry into the very beginning of the fresh-food production chain, allowing us to guarantee that the fresh goods we sell have been treated with the care JD applies to everything we do,” said Xiaosong Wang, president of JD FMCG and food businesses.

    “JD’s supply chain technology, logistics network and e-commerce expertise combined with Mitsubishi Chemical’s sophisticated growing technology puts us in an ideal position to create an entirely new model for agriculture, and cultivates a fresh and healthy lifestyle in China.”

    Fresh vegetables from the plant factory will be available on JD.com and at 7Fresh stores from this month. JD and Mitsubishi Chemical will cooperate to introduce more fruits and vegetables in the future.

  • 7Fresh to open store in Shanghai

    7Fresh to open store in Shanghai

    E-commerce giant JD’s offline retail store 7Fresh is set to launch at Shangbin Plaza in Shanghai’s Hongkou District. The move is regarded as a step towards expansion nationwide beyond the firm’s home base in Beijing, as well as an attempt to follow recent trends to diversify from online-only business models. The high spending power of Shanghai residents was key in determining the store’s location.

    JD expects to be operating 1000 outlets with three to five years, using insights learnt from trading online to tailor product ranges popular locally. It will be taking on rival Alibaba’s Hema Market, which has already grown to more than 100 outlets.

    JD’s senior VP Wang Xiaosong said: “JD’s online fresh food business provides an advantage in terms of merchandise selection when we’re expanding into offline retail.”

    Shangbin Plaza is due to open early next year.

  • JD sales jumps as shoppers reached 300 million

    JD sales jumps as shoppers reached 300 million

    JD sales lept 25.1 per cent in the third quarter, to RMB104.8 billion (US$215.3 billion). “We are pleased to report solid results for the third quarter, with our core JD Mall business driving consistent growth under its highly experienced management team,” said CEO and chairman Richard Liu.

    “JD’s commitment to convenient, reliable service and high-quality, authentic products continues to translate into an increasingly loyal user base. Our ‘Retail as a Service’ strategy is also gaining traction as we provide a wide range of partners with innovative retail infrastructure solutions,” he said.

    Annual active customer accounts increased to 305.2 million in the year to September 30, from 266.3 million at the same time a year earlier.

    Net income from continuing operations attributable to ordinary shareholders for the third quarter was RMB3.0 billion (US$400,000), three times more than for the same period last year.

    “JD’s strategic focus on improving customer experience helped drive strong performance across the business,” said Sidney Huang, JD’s CFO. “We will continue our disciplined strategy of investing in key technologies as we focus on optimising operations and driving economies of scale over the coming quarters.”

    Among highlights of the quarter was the signing of a raft of major international brands to the JD platforms, including L’Occitane de Provence, House 99, Hera, Salvatore Ferragamo,  Furla, Gieves & Hawkes, Kent & Curwen, Cerruti 1881 and D’Urban. JD’s dedicated luxury platform Toplife welcomed John Galliano, Buccellati and Shang Xia among others.

    As at September 30, JD had some 200,000 merchants on its online marketplace, and 175,366 full-time employees.

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  • JD.com’s First Robot Restaurant Now Open in Tianjin

    JD.com’s First Robot Restaurant Now Open in Tianjin

    Chinese online retailer JD has opened its first fully automated robot restaurant in Tianjin. The 400sqm venue has opened as “XCafe” at the Sino-Singapore Tianjin Eco-city, an area of Tianjin dedicated to environmental sustainability. XCafe is the first fully-automated restaurant in China, with all aspects of ordering, preparing, cooking, plating and serving performed by robots, which can work a full day on a single charge. Five or six human staff are still required to refill and position ingredients for the robot chefs.

    XCafe’s manager Tang Siyu said the restaurant can seat about 300 guests for dinner, with a table turnover rate of three turns per table during the lunch or dinner hour. It currently serves around 40 predominantly stir-fry dishes, with a potential full menu of more than 200 offerings.

    The restaurant also features VR interactive games and immersive dining experience areas.

    JD plans to open 1000 robot restaurants by 2020 and is seeking to promote the technology to other catering firms.

  • JD and Toyota partner to expand auto services business

    JD and Toyota partner to expand auto services business

    FAW Toyota, a joint venture between Toyota Motor Company and First Automobile Works, has launched a flagship store on JD.com, China’s largest retailer, allowing customers in China to purchase and schedule maintenance services online and then bring their vehicles to FAW Toyota’s offline service centers at their convenience.

    In addition to auto services, customers can easily purchase a variety of automobile parts and related products.

    After making their online purchases, customers will receive a verification code on their phones, which they can use at FAW Toyota’s offline ‘4S’ stores to redeem their parts, supplies, installation or repair services.

    Auto parts and supplies can also be delivered directly to customers’ homes.

    The partnership was concluded to improve customers’ level of convenience while FAW Toyota will gain insights from the various data it will collect from the platform such as age, gender, and purchasing behavior of shoppers.

    As one of the latest applications of its “Boundaryless Retail” strategy, last month JD launched a new offline automotive initiative called JD Auto Service, known in Chinese as Jingdong Jingche Hui.

    The initiative already includes nearly 200 third-party offline car repair stores.

    Through JD Auto Service, customers can buy auto parts or maintenance services on JD.com, and then go to a JD Auto Service location for installation.

    To ensure high-quality service, each of the offline stores is screened to meet JD’s strict standards before joining the network.

    JD has been leveraging its advanced e-commerce capabilities and offline resources to expand into China’s booming automotive aftermarket business.

    The company’s omnichannel model now covers the entire purchasing process for car parts and services.

    JD currently has partnerships with over 30,000 authorized offline auto stores for complementary service.

    Chinese car owners have so far responded enthusiastically to JD’s omnichannel network.

  • E-commerce platform JD introduces reusable packaging

    E-commerce platform JD introduces reusable packaging

    E-commerce platform JD has launched a reusable packaging initiative to promote sustainable consumption. The new program offers JD’s customers the option of ordering reusable packaging for their small and medium-sized parcels, returning the green boxes to delivery personnel after receiving their order. The firm estimates the program can save RMB32.5 million (US$4.68 million) per year if 10 per cent of orders use the new packaging.

    Customers who choose the packaging are rewarded with JD’s “Jingdou” loyalty points, which can be exchanged for products on JD.

    The service, which kicked off in Beijing, Shanghai, Guangzhou and Shenzhen, will expand to Chengdu and five other cities by the end of this month, and will cover 20 cities by the end of the year.

    JD Logistics’ head of planning and development Bing Fu said: “JD.com is always exploring ways to reduce e-commerce waste through green logistics. By using this green packaging, and taking part in our other innovative recycling programs, JD’s customers can enjoy the convenience of e-commerce while knowing that their purchases have involved minimal carbon emissions.”

    By deploying green boxes, JD expects to reduce the number of boxes used throughout the supply chain by 10 billion by 2020. The company has also set the target for 80 per cent of packaging materials to be recyclable; over 50 per cent of plastic packages to be replaced by biodegradable material; and 100 per cent of logistics packaging to be composed of recyclable or reusable materials.

    Meanwhile, JD introduced a fleet of hydrogen energy delivery trucks to greater Shanghai earlier this year, marking the first significant commercial deployment of hydrogen-powered vehicles for logistics in China as well as the latest expansion of JD’s goal to make the ‘last mile’ of the distribution process carbon-free. In early June, the company unveiled a fleet of 50 solar-powered delivery vehicles in Beijing.

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