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Tag: travel

  • Hong Kong protests blamed for less tourists

    Hong Kong protests blamed for less tourists

    Ongoing Hong Kong protests have been blamed for a 40-per-cent slump in inbound visitors to the territory in August.

    Given travelers account for about 50 percent of Hong Kong retail turnover, that figure does not bode well for official retail sales figures for the month, due to be released in early October. A predicted double-digit decline now seems inevitable, especially as the luxury sector is hardest hit by a drop in visitors.

    In a weekend blog post translated by Reuters, finance secretary Paul Chan said August’s year-on-year fall of 40 percent followed a more modest decline of 5 percent in July.

    He said hotel occupancy rates have dropped by as much as half and room rates are down as much as 70 percent as operators battle for a dwindling customer base.

    “The most worrying thing is that it does not seem that the road ahead is easily going to turn any better,” Chan said in his blog, as translated by Reuters.

    Despite chief executive Carrie Lam’s announcement that the much-despised extradition bill was being formally withdrawn (as opposed to suspended), protestors returned to the streets during the weekend. While the majority were peaceful, a small group of radicals smashed up MTR station facilities and lit fires in the heart of the luxury shopping precinct of Central, including one at a station entrance. Those images are playing across television screens and online worldwide, potentially discouraging visitors from traveling to Hong Kong.

    Chan said the Hong Kong protests have severely damaged the territory’s image as a safe international city.

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  • Strandbags unveils new retail store experience at Chadstone

    Strandbags unveils new retail store experience at Chadstone

    Luggage and handbag retailer Strandbags launched a new concept flagship store in Chadstone Shopping Centre over the weekend – the first step in a new bricks-and-mortar strategy which will see some stores triple in size over the next three to five years.

    With handheld payment devices freeing up staff and digital screens showing video and digital content, the Chadstone flagship store is Strandbags’ effort to deliver a world-class shopping experience.

    Strandbags managing director Felicity McGahan said the store was fitted to be unique and engaging, but also to give customers the freedom to shop for what they want, how they want, when they want.

    “Digitisation is giving the customers complete control. They’re in control of us, they’re savvy,” McGahan said.

    “Sixty-four percent of our customers have already researched online before they walk into our stores. So, how do we create a space that supports that? Where they can come in and really engage with the brand?

    “We’ve got to give them a reason to get off the couch and come in-store, and not let them down when they get in there. Trying to find that balance has been really important.”

    According to McGahan, the Chadstone flagship is the first in a new line of Strandbags stores, underpinning a complete redesign and refresh of the core brand.

    Contrary to many of its peers, this refresh is not part of a turnaround strategy, or an effort to stave off slowing sales – with the business selling a handbag every five seconds, a wallet sold every six seconds, and a suitcase every 12 seconds.

    “There’s a saying: The time to fix the roof is when the sun’s shining,” MacGahan said.

    “It’s not a broken business, and I’ve spent a lot of time understanding what makes it successful. This is about evolution. We’ve got to keep moving, keep changing. Retail is changing, and the experience is very important.”

    The luggage retail market is growing at a rate of five percent year-on-year, according to McGahan, which has enabled the brand to quietly grow its footprint.

    In the last year, Strandbags has up-sized 25 of its stores and is looking to do the same across many more over the next three to five years with the improvements seen in the Chadstone flagship to be rolled out across its store fleet.

    “We see a mega-store opportunity. We see large stores as well, and then obviously core stores as well. Chadstone is just another proof point to say that this is the right strategy,” McGahan said.

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  • AirAsia India Airbus A320 Aborts Takeoff Due To Dog On The Runway

    AirAsia India Airbus A320 Aborts Takeoff Due To Dog On The Runway

    An AirAsia Airbus A320-200 aborted its take-off on Sunday (01/09/19) due to a dog appearing on the runway. The flight from Goa to Delhi was delayed by 50 minutes while the aircraft’s braking systems were checked.

    Reports Aviation Herald, Flight I5-778 was cleared to take off at around 08:25 local time. The A320 (registration VT-IXC) began rolling but its crew was instructed to abort a few seconds later. The A320 rejected the take-off at a relatively low speed and returned to the apron.

    Following normal procedure, the flight crew assessed the effect of the aborted take-off on the aircraft’s systems. After 50 minutes the plane was again cleared to take-off, and this time did so successfully.

    Flight I5-778 landed at Delhi’s Indira Gandhi International Airport just 30 minutes behind schedule. Writes News in Flight, a spokesman for Goa airport said,

    Goa’s Dabolim civilian airport operates within an Indian military base called INS Hansa. The airport is jointly used by civilian and military jets. With over seven million passengers passing through the terminal each year the airport’s airside aprons suffer severe congestion.

    A second airport is in the process of being built in Mopa, north of Dabolim. The Indian government intends this airport to become the main civilian hub for Goa’s burgeoning tourist trade, thereby easing congestion at GOI.

    Dabolim will continue to receive civilian passengers.

    An investment in the old airport of around Rs.4 Bn (US$60 million) is set to improve the passenger facilities by the provision of a larger terminal and more adequate parking. Whether the expansion works will also include better perimeter security is yet to be seen.

    The sight of dogs on Indian runways is all too common. In 2018, the Directorate of Civil Aviation identified at least 20 airports that were at risk of canine incursions. At all 20 of these sites, animals could enter freely through perimeter barriers.

    Passenger safety at these sites was deemed to be compromised by the number of animals accessing the operational areas.

    On August 13th, a similar incident at Goa was reported by Aviation Herald. This time an Air India Airbus aborted its landing due to the pilot’s reporting a group of dogs on the runway.

    The flight crew of the A320-200N Flight AI-33 from Mumbai to Goa performed a go-around due to the animals being on the ground, although the Tower Controller did not see the dogs. The aircraft landed safely on the second attempt.

    History: What Happened To Singapore Airlines Boeing 747’s?

    According to reports, there are an estimated 200 dogs in the vicinity of the airfield.

    In response to public concern about the safety of passengers arriving and departing at Goa, the AAI revealed their intention to be more pro-active.

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  • AirAsia X orders 42 new long-haul Airbus jets

    AirAsia X orders 42 new long-haul Airbus jets

    AirAsia X, the long-haul part of the AirAsia Group, has now finalized a major order with Airbus for 12 more A330-900 and 30 A321XLR aircraft.

    The contract was signed today by Tan Sri Rafidah Aziz, chairman of AirAsia X, along with Guillaume Faury, CEO of Airbus, in KL, in the presence of Mahathir Mohamad, the Malaysian PM.

    Tony Fernandes, the CEO of the AirAsia Group, says the two aircraft are the perfect equipment for long-haul, low-cost operations.

    “This order reaffirms our selection of the A330neo as the most efficient choice for our future wide-body fleet. In addition, the A321XLR offers the longest flying range of any single aisle aircraft and will enable us to introduce services to new destinations.”

    Aziz says the order showed the airlines’ commitment to long haul air travel.

    “This will move our long-haul service sectors up to a higher level and allow AirAsia X to look at expanding beyond the eight-hour flight radius, such as to Europe for example.”

    The new contract increases the number of A330neo (new engine option) aircraft ordered by AirAsia X to 78, reaffirming the carrier’s status as the largest airline customer for the type. Meanwhile, the A321XLR (long range) order sees the wider AirAsia Group strengthen its position as the world’s largest airline customer for the A320 “family”, having now ordered a total of 622 aircraft.

    AirAsia X currently operates a fleet of 36 A330-300s on services to points within the Asia-Pacific region and the Middle East. In addition, in August the first A330neo joined the fleet of AirAsia’s Bangkok-based long haul affiliate, AirAsia X Thailand. The aircraft is the first of two leased A330neos joining the airline’s Thai affiliate by the end of the year.

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  • Fenty Beauty by Rihanna launched in Hong Kong

    Fenty Beauty by Rihanna launched in Hong Kong

    Luxury travel retailer DFS will debut cosmetics brand Fenty Beauty by Rihanna in downtown T Galleria locations in Hong Kong and Macau today.

    DFS will stock Fenty Beauty by Rihanna exclusively in Macau and be one of the first retailers in Hong Kong to introduce the brand.

    Singer Rihanna developed her global makeup line in partnership with Kendo Brands, an LVMH-owned beauty developer, in 2017. Now the company has created a full Maison for Fenty.

    The range of artistry-quality products are inspired by Rihanna’s vision of ensuring people everywhere feel included, with a focus on skin tones that have been traditionally underrepresented in the beauty industry.

    “I created Fenty Beauty because I wanted to make a beauty brand that is inclusive for people everywhere,” said Rihanna. “I want everyone to feel beautiful, recognized and empowered, no matter their ethnicity, culture, skin tone or style.”

    DFS Group chairman and CEO Ed Brennan described Rihanna as a “multi-talented entrepreneur who embraces diversity, applauds curiosity and instills playfulness – qualities that we at DFS also value and promote”.

  • Rimowa Elements Hong Kong store relocates

    Rimowa Elements Hong Kong store relocates

    Premium luggage label Rimowa has relocated and reopened its Hong Kong Rimowa Elements store.

    The new 1510sqft Rimowa Elements store features the brand’s latest store design concept and incorporates site-specific details, such as the wood and recycled rubber flooring that allows customers to roll-test their suitcases on a variety of surfaces before purchase.

    In addition to showcasing the brand’s latest luggage collections, the Rimowa Elements store features an in-store client-care center that can process most repairs – such as wheel exchange and handle & lock repair.

    As part of this fresh design, Rimowa Elements is introducing a hot stamping service, inviting customers to personalize their Rimowa leather travel accessories.

    Located in West Kowloon, Elements is one of the top tier shopping malls in Hong Kong, covering more than 1 million sqft of shopping, dining, art, and entertainment.

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  • Fjallraven opens huge Sydney flagship store

    Fjallraven opens huge Sydney flagship store

    Swedish heritage outdoor brand Fjallraven has opened a flagship store in Sydney nearly one year after making its brick-and-mortar debut in Australia.

    The store, located on York Street in Sydney’s CBD, stocks the brand’s popular Kanken rucksack, as well as a broader range of outdoor apparel, including men’s and women’s jackets, tops and trousers.

    It is the brand’s second brick-and-mortar location in Australia. The first opened in Melbourne Central in October 2018, and marked Fjallraven’s inaugural location in the Southern Hemisphere.

    Susan Park, Fjallraven’s brand manager in Australia and New Zealand, said the Melbourne store has been trading well over the past year.

    “Opening our retail store was an important stage of brand development in Australia. We were optimistic about our performance before launch as we knew the demand was there,” she said.

    Fjallraven launched in Australia in early 2017 through retail partnerships and online, which helped the team better understand which products to range in the Melbourne store.

    Now, the team is further refining its decision-making through in-store feedback.

    “We review and incorporate our customers’ feedback into what we range and how we present our products in-store and it’s been a process of constant improvement,” Park said.

    According to Park, the Kanken rucksack is still a best seller, though interest in trekking equipment – especially trousers and jackets – has grown significantly as a result of increased access and awareness.

    More broadly, the store is driving an uplift in Fjallraven’s overall wholesale and e-commerce business in Australia, Park said.

    “We are really seeing the benefits of a controlled omnichannel approach and we anticipate this will be the case for Sydney as well,” she said.

    The Sydney store, like the Melbourne store, will also offer shoppers a daily ‘fika’, a Swedish tradition which translates roughly to a coffee break.

    The retailer serves complimentary coffee, tea, and small snacks to customers at certain times of the day and invites them to spend time in the store and chat with the staff.

    In addition to this in-store experience, the brand is planning to launch ‘Fjallraven Discovery Australia’ in 2020 – a three-day and two-night hike in the Grampians, designed to get people outdoors and back to nature.

    The hike will incorporate indigenous history and is in keeping with a growing theme of Fjallraven hikes all over the world.

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  • AirAsia to consider flying to Albania

    AirAsia to consider flying to Albania

    AirAsia Group Bhd chief executive officer Tan Sri Tony Fernandes said the airline will consider flying to Albania.

    The Southeastern Europe nation could be one of its routes in Europe, a market which the airline had hinted about re-entering.

    “Why not? AirAsia is always looking for different places and I never thought about Albania. We are going to have a look.

    “The Albanian Minister (Tourism and Environment Minister Blendi Klosi) is very positive (about bringing us to the country). So let’s see,” he told Bernama on the sidelines of the World Tourism Conference 2019 here, today.

    Fernandes, who was one of the speakers at the conference, shared his experience about transforming AirAsia from a small loss-making company into a global giant in the aviation industry.

    Klosi, who was also a speaker at the conference, expressed his welcome to AirAsia, which he said would help to promote the country’s tourism as well as those of other Balkan neighbours.

    During the conference, both of them jokingly agreed to have AirAsia fly to Albania if the country was willing to provide a free airport and promotional assistance.

    Previously, AirAsia X Bhd chairman Tan Sri Rafidah Aziz said that the airline was looking at expanding its market and had not discounted the possibility of re-entering the European market.

    Earlier this month, Fernandes said Thai AirAsia X would be flying to Europe by the end of this year or early next year.

    He said the long-haul low-cost airline was applying for approval from the relevant authorities.

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  • OCBC Launches Mass-Market Travel Credit Card

    OCBC Launches Mass-Market Travel Credit Card

    The bank is hoping to capitalize on the rising trend of frequent traveling among the younger generation and the high share of rebates and reward card users who are also keen travelers.

    OCBC Bank has launched its first mass-market miles card, the OCBC 90°N Card, with which it hopes to achieve $1 billion in annual billings within three years, the bank said in a statement.

    The credit card, which is targeted at fresh graduates, young professionals, management, executives and technicians (PMETs), as well as emerging affluent individuals, has a low annual income requirement (S$30,000), a brand new rewards currency that does not expire, and smaller redemption blocks with no fees, the statement said. The card also allows instant cashback ranging from an average of 1.5–5 percent and reward points that can be used for dining and shopping privileges.

    The bank said it hopes to attract 150,000 sign-ups, and is offering a launch bonus of up to 8 miles per dollar with no cap and minimum spend, as well as 7,000 miles to draw new customers.

    In the past five years, overseas credit card expenditure among OCBC cardmembers has «more than doubled,» Desmond Tan, OCBC’s head of group lifestyle financing, said.

    In addition, the bank has a total card base of 2.5 million customers, and its total card billings have registered a compound annual growth rate of 10 percent over the past three years.

     

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  • Cebu Pacific wants more flights to tense Hong Kong

    Cebu Pacific wants more flights to tense Hong Kong

    The Philippines’ largest budget airline is seeking additional flights to Hong Kong despite ongoing anti-government demonstrations.

    In a filing before the Civil Aeronautics Board, Cebu Pacific said it was seeking added flight entitlements to Hong Kong-based on a provision under the Philippines-Hong Kong Air Services agreement that covers flights from Manila. The CAB has set a hearing on Sept. 16.

    Cebu Pacific has 24 weekly flights between Manila and Hong Kong. It also operates 14 weekly flights from Clark International Airport, two weekly flights from Iloilo and nine weekly flights via Mactan Cebu International Airport.

    This comes despite protests that have, at times, grounded all operations at the Hong Kong International Airport, which the Airports Council International said was the 8th busiest in the world in terms of passenger volume.

    The protests were initially aimed at a bill, eventually shelved by the Hong Kong government, that would have allowed the extradition of fugitives to mainland China. Massive demonstrations, which began in June, show no signs of dissipating.

    Cebu Pacific is ramping up expansion as it takes delivery of new planes.

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  • Monocle opens its first travel store in Hong Kong

    Monocle opens its first travel store in Hong Kong

    Global media brand Monocle has opened its first dedicated travel-retail store, at Hong Kong International Airport.

    The shop is the first in a new rollout of airport-based outposts for the brand, with an emphasis on books, periodicals, travel essentials and Monocle’s full range of products and collaborations.

    The store was developed in association with Paris-based Lagardere Travel Retail, and is located at one of the airport’s popular retail destinations selling globally sourced essentials, accessories and apparel.

    “The launch of this new concept at Hong Kong International Airport comes at the perfect time for our sector,” said Monocle’s editor-in-chief and chairman Tyler Brule. “Airport news and shop formats have not been keeping pace with the retail industry in general, and this debut seeks to raise the game for both the print industry and customers.”

    The 190sqm stand-alone store retails the brand’s range of Monocle travel guides as well as special-edition products available only at Hong Kong International Airport.

    “Hong Kong is already one of our most important markets both for readers and brand partnerships,” added Brule. “In order to tailor this for the local audience, visitors and passengers connecting, we’ve developed a store that is calm, elegantly designed and stocked with good reads for the long haul, gifts for friends and clients at the other end and of course lots of accessories and fashion items for our core audience.”

    Monocle currently operates stores and cafe concepts in London, Zurich, M

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  • AirAsia launches new route to Belitung, Indonesia

    AirAsia launches new route to Belitung, Indonesia

    AirAsia has launched a new route connecting Kuala Lumpur to Belitung, an island off the east coast of Sumatra, Indonesia.

    In a statement today, AirAsia said its four times weekly direct service will commence on Oct 2, 2019.

    AirAsia regional commercial head Amanda Woo said Belitung is a place with huge untapped tourism potential.

    “We hope that with this new direct service, more and more people will be able to discover this hidden gem.

    “The new route is also a testament to our firm commitment to support the Indonesian government in its efforts to develop 10 new priority tourism destinations,” she said.

    To celebrate this new route, AirAsia is offering special all-in AirAsia BIG member fare from as low as RM79 from Kuala Lumpur.

    Passengers were advised to book their flight on airasia.com or the AirAsia mobile app from today until Aug 25 for travel between Oct 2 and March 28, 2020 to enjoy these special fares.

    BIG members will enjoy zero processing fees when making payment using BigPay.

    In addition to the new route, AirAsia also operates daily flights to Belitung from Jakarta beginning Oct 1, 2019.

    AirAsia currently connects Kuala Lumpur to 14 other Indonesian destinations — Jakarta, Surabaya, Medan, Bali, Lombok, Yogyakarta, Pekanbaru, Pontianak, Padang, Palembang, Semarang, Makassar, Bandung and Banda Aceh.

  • AirAsia playing a big role in travel and tourism

    AirAsia playing a big role in travel and tourism

    Tun Dr Mahathir Mohamad acknowledged AirAsia’s significant contribution to Malaysia’s tourism sector since starting operations in 2001 besides creating numerous milestones along the way and being a trendsetter in air travel.The Prime Minister said the evolution of low-cost carriers in the region has been quite phenomenal and that AirAsia’s role in this was obvious.He is confident that the emergence of new technologies in the aviation industry would further propel AirAsia to improve its standing as one of the world’s leading brands.“I was informed that this is the centre of AirAsia’s operations across the Asia Pacific and congratulate AirAsia for spearheading the budget air travel revolution in this region,” he said, when visiting the AirAsia headquarters known as Red Q or Red Quarters, a stone’s throw from the Terminal Two which it operates.

    Mahathir said his last visit to the LCCT (low-cost carrier terminal) was in 2011 and was proud of the Malaysian success story the airline has become.It not only emerged as the world’s best low-cost carrier for the 11th time at the Skytrap World Airline Awards this year but was also briefed that its headquarters even matched those of Google and Facebook.“Obviously this is not the usual office. There is no partition between the staff and heads. Even the top management don’t have partitions,” he said, adding in jest that he thought it was because AirAsia had no money to install partitions. “It reminded me of a phrase that was meaningful to me at one time, i.e nothing to hide,” he quipped and hoped AirAsia would continue to remain open and transparent.

    He noted that AirAsia sets many firsts in the industry such as being the first to sell flights online when the rest of the industry was still using travel agents, the first in Asia to have a mobile app and engage in social media seriously, the first to implement self-service facilities including check-in kiosks, self-bag tag and self-bag drop machines.“Today it is taking its guest experience one step further by showcasing the possibility of future air travel and digital airports in line with Industry 4.0 that involves enhanced connectivity and automation which leads to the creation of smart autonomous systems fuelled by data and machine learning that are more efficient and less wasteful.”He was confident that AirAsia’s innovations like AVA (Airasia Virtual Allstar, AI-powered Chatbots and Faces (Fast Airport Clearance Experiencei) will help propel the industry into the future and hoped to see all these creative innovations in all airports.

    Mahathir also hoped that the new technologies would help AirAsia to continue to put Malaysia on the map as the nation forges ahead with 4.0.“The potential for growth is tremendous and it comes down to knowledge in applications.”Mahathir said businesses should not only arm themselves with new knowledge but also take risks to apply this new-found knowledge to create new products and services to boost productivity and efficiency.In this, he was glad to note that AirAsia was constantly challenging itself in its quest for continuous improvement and innovation.

    As a word of advice, he said success will always bring higher expectations and place one under more scrutiny.“If not careful and unable to meet and resolve some of the more reasonable expectations and criticisms, it may turn against you.“Its all about managing success and this is what AirAsia should give much consideration,” he said, adding that if it remains focussed and innovative, AirAsia is destined for even greater heights.Earlier at the presentation, guests were briefed on how AirAsia grew from just two planes serving two domestic routes in 2011 to 260 planes and over 390 routes across the Asia-Pacific and US with some 600 million people having travelled on it.It also prides in being one of the largest recruiters of women pilots, now numbering 220.Among those present were Transport Minister Anthony Loke, AirAsia x Chairman Tan Sri Rafidahn Aziz, AirAsia Group Exec Chairman Datuk Kamarudin Meranun and AirAsia Group CEO Tony Fernandes.

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  • AirAsia launches new sustainability livery

    AirAsia launches new sustainability livery

    Air Asia unveiled its new livery design for their Airbus A320 in Bangkok last week, to promote the message of “Sustainable ASEAN Tourism”.

    The launch coincided with the ASEAN Day celebrations on August 8, marking the 52nd anniversary of the original declaration in 1967, and was attended by Thailand’s Director General of the Department of ASEAN Affairs, the AirAsia Group CEO Tan Sri Tony Fernandes, as well as staff and press from around the region.

    Alongside its signature red wings and tail, the fuselage portrays a stylistic green landscape with a river linking all the major ASEAN landmarks – from the Marina Bay Sands in Singapore to the boats of Ha Long Bay in Hanoi. Myanmar’s famous Kyaikhtiyo and Shwedagon pagodas sit at the very top of the design, beside the tail.

    The ASEAN logo is embedded in the puang malai garland, which is associated with good luck and hospitality in Thailand, appropriately located beside the front passenger door. “Ten trestles hanging from the garland symbolise the ten member states. They collectively form the shape of an outward arrow, representing their striving together in advancing partnership towards sustainability,” said Mr. Vijavat Isarabhakdi, Director General of the Department of ASEAN Affairs in Thailand.

    The design was chosen from over 300 submissions by groups of young artists across Thailand, and will now feature on two aircraft based in Thailand and Malaysia.

    Sustainability has been at the forefront of the company’s brand image in recent years, from its aims to reduce carbon emissions to the recycling of aircraft parts and life-vests.

    The company also participates in engagement programs like the recent Journey-D promotion, which challenges travelers to stay in a community in rural Thailand to help clean up the environment, and “live in peace” for two days – without a mobile phone.

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  • Tumi in Hong Kong opens eighth store

    Tumi in Hong Kong opens eighth store

    Tumi in Hong Kong has opened its eighth store – including its airport store – at Times Square.

    The 670sqft space will become the second store in Hong Kong to feature its newly introduced personalisation bar concept.

    The store is celebrating its launch with a special promotion through to August 31 – a complimentary Tumi Monaco gusseted card case with any purchase of HKD4000.

    Meanwhile, Tumi’s global ambassador, Hollywood actor Chris Pratt, was recently in Hong Kong to shoot Fall 2019 Tumi campaign.

    “It’s an incredible place and it makes me want to travel around Asia to experience more of the region. When travelling, it is important to have something that roots me and makes me feel at home. I live out of my Tumi – it allows me to effortlessly move through my journey, and makes me feel at home wherever I go.”

    “It has been a pleasure to work with Chris in all phases of the brand’s regional collaboration,” said Tumi creative director Victor Sanz. “As a longtime Tumi user, Chris has a deep appreciation for the brand and the efforts we take to perfect the journeys of our customers every step of the way.”