Retail News CRM

Tag: travel

  • Vietjet not operating any flights with Boeing 737 MAX aircrafts

    Vietjet not operating any flights with Boeing 737 MAX aircrafts

    Vietjet does not operate any flights with Boeing 737 MAX aircraft. We are currently operating with a fleet entirely composed of new Airbus aircraft from the A320 family aircraft. The average age of our fleet is 2.82 years. We are also using latest generation of Airbus aircraft, A320-A321 neo.

    Furthermore, Vietjet’s operations meet the highest international standards with regard to safety and maintenance. In particular, we have complied with all of the regulations and met the latest standards which have been set out by the European Aviation Safety Agency (EASA), the Federal Aviation Administration of the United States (FAA) and the Civil Aviation Authority of Vietnam (CAAV), including the approval of aircraft type for our operation.

    The safety for passengers is always Vietjet’s highest priority. Now we are closely monitoring the Boeing 737 MAX case and our decisions related to these aircraft will be made after the official conclusions and guidelines of the world’s aviation authorities and the CAAV. We are doing this to ensure the development of our modern fleet and to meet the highest quality and safety standards. Vietjet has well managed our fleet so far and our transport business plans are unchanged.

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  • Barclaycard partners with Alipay to help UK merchants increase sales from booming Chinese tourism

    Barclaycard partners with Alipay to help UK merchants increase sales from booming Chinese tourism

    Barclaycard, which processes nearly half of the UK’s credit and debit card transactions, today announced a new agreement with Alipay, the world’s leading payment and lifestyle platform, which will allow retailers to accept Alipay transactions in stores across the UK.

    Building on a successful pilot over the past two years, the new agreement will enable UK retailers to take full advantage of the growing volume and buying power of Chinese visitors. In addition to the UK’s 393,000 Chinese residents and 95,000 Chinese students, tourists from China represent an increasingly important customer segment for retailers. VisitBritain is expecting 483,000 visits from China in 2019, up 43 per cent on 2017, with Chinese visitors expected to spend more than £1 billion this year, up 50 per cent, moving it well into the UK’s top 10 tourism market. The increase in market size is also demonstrated by the fact that the number of Alipay users in the UK has doubled in the last year.

    By accepting Alipay, the world’s most-used app in 2018 outside of social apps according to App Anni, retailers will be able to capitalise on the growing appetite of Chinese tourists to use mobile payments over cash while abroad. According to a 2018 survey conducted by Nielsen, the vast majority (93 per cent) of Chinese tourists said they would likely spend more in a store that accepted mobile payments. In addition, among the merchants surveyed that had adopted Alipay, nearly 60 per cent said that they had clearly seen growth in both foot traffic and revenue[5].

    The new agreement will enable UK retailers to accept in-store Alipay payments without replacing their existing point-of-sale system, allowing them to take advantage of the boom in Chinese tourism without disrupting their existing customer experience[6]. Retailers will also benefit from being at the fingertips of hundreds of millions of highly-engaged Alipay users, who will be able to search for outlets near their location to find out details such as opening hours, directions, and whether there are any discounts available.

    Alipay serves over one billion users worldwide together with local e-wallet partners, and this new agreement offers its Chinese users travelling in the UK the familiar mobile payment and lifestyle experience they enjoy at home, as well as Alipay’s competitive foreign exchange rate.

    Feedback from retailers has been incredibly positive; Barclaycard is already in discussions with around 70 clients interested in becoming early adopters.

    Rob Cameron, CEO, Global Head of Payment Acceptance at Barclaycard, said:

    “Thanks to the significant investments we’ve made in our platform, our clients have access to a growing range of payment types, each of which can help them increase market share by meeting the needs of new customers.

    “Our new agreement with Alipay gives retailers a vital tool to help them seize the revenue opportunity posed by the growth of Chinese visitors to the UK. At the same time, Alipay users will benefit from a more convenient and familiar in-store payments process – enhancing their overall shopping experience.”

    Roland Palmer, Head of Europe, Middle East and Africa at Alipay, said:

    “Alipay is excited to announce that it will be working with Barclaycard to provide visitors from China with the mobile payment experience that they are already familiar with. Through this strategic partnership, Alipay will now be able to offer many more UK merchants the opportunity to connect and engage with a growing number of Chinese visitors. This is another step forwards in our vision to offer Chinese tourists a seamless travel and payment experience when travelling overseas.”

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  • Tourism Malaysia Collaborates with ShopBack to Incentivise Travellers to Cuti-Cuti Malaysia

    Tourism Malaysia Collaborates with ShopBack to Incentivise Travellers to Cuti-Cuti Malaysia

    Recognising the growth of online travel bookings in Malaysia, Tourism Malaysia recently confirms its support towards the largest Online Travel Fair organised by ShopBack Malaysia from 11th to 17th March 2019, and applauds the company’s efforts in enticing travellers to go around Malaysia with attractive travel bonus and cashback.

    Dato’ Dr. Ammar Abd Ghapar, Senior Director, Domestic & Events Division, Tourism Malaysia says, “This is the third year that Tourism Malaysia is supporting ShopBack Malaysia’s efforts in promoting domestic travels. In the past two years, it has been rolling out a Chief Travel Officer video series to showcase the immense beauty of our land to the public, and this year we are expanding our support towards ShopBack’s Online Travel Fair, the largest e-travel fair in Malaysia which is held in collaboration with its partner merchants including Agoda, Booking.com, Expedia, Malaysia Airlines, BusOnlineTicket, KLOOK, Traveloka, Trip.com, and many more.”

    “The past ShopBack Online Travel Fair achieved 100% year-on-year growth. This is definitely encouraging and together with the continuous efforts from the public sector as well as private e-commerce players, we are confident in growing the industry performance towards the Visit Malaysia 2020 goal,” Dato’ Dr. Ammar says.

    Alvin Gill, Country General Manager of ShopBack Malaysia, expressed that every year, hundreds of thousands of travellers use ShopBack to make travel bookings with Agoda, Booking.com, Expedia, Malaysia Airlines etc. because it saves them more money. “Through a special partnership with all the online travel sites, travellers can get up to 8% cashback on each travel booking. That means if a hotel room cost RM500, a traveller just needs to open the ShopBack web/app, click to our merchant site to make the booking and he/she will get RM40 cashback from us. The booking price is the same, but you will get cashback in your ShopBack account if you use us.”

    “In conjunction with our first Online Travel Fair in 2019, we are also giving away an extra up to RM25 bonus cashback to all travellers who purchase flight, accommodation, and trip packages to any Malaysia destination via our platforms from 11th to 17th March 2019. We are truly honoured to have Tourism Malaysia’s support for this campaign – together we can empower more people to rediscover the food, art, nature and culture in the country and create fond memories with their family and friends here,” Alvin adds.

    The leading cashback site works with a full range of travel sites that covers airlines, bus, rides, accommodations and tour services to offer cashback on top of discounts provided by merchants. Signing up to ShopBack is free. Over 1 million Malaysians are using ShopBack at the moment, and over RM30 million of cashback has been given to local users since 2015.

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  • SilkAir boosts Phuket-Singapore flights

    SilkAir boosts Phuket-Singapore flights

    SilkAir, the regional wing of Singapore Airlines, will add a sixth daily service between Phuket and Singapore from May to meet growing demand for travel between Singapore and Thailand. SilkAir currently operates five flights per day on the popular Singapore-Phuket route, and a sixth will be introduced with effect from May 24, noted a release announcing the new flights.

    “The new service will be operated by Boeing 737 aircraft, which feature both Business and Economy Class cabins. Customers can look forward to a full-service experience, including in-flight meals, wireless in-flight entertainment on SilkAir Studio, complimentary baggage allowance as well as through check-in if they are connecting to or from another SilkAir or Singapore Airlines point via Singapore,” the release noted.

    The additional service, MI760, will depart Singapore at 9:50am (Singapore Time) and arrive at Phuket at 10:45am (Phuket Time).

    The return flight will operate as MI759, departing Phuket at 11:35am (Phuket Time) and arriving in Singapore at 2:20pm (Singapore Time). (See schedule below.)

    As the regional wing of Singapore Airlines, SilkAir extends the SIA Group’s network by seeding and developing new destinations in the Asia-Pacific, noted the release.

    The airline took to the skies in February 1989 as Tradewinds the Airline, before evolving into SilkAir in 1992. In its early days, it catered to passengers holidaying in exotic destinations in the region, including Phuket and Tioman. As the carrier developed, regional business destinations such as Phnom Penh, Yangon and Kuala Lumpur were added.

    Today, the full-service airline operates about 400 weekly flights to 49 destinations in 16 countries.

  • Lion Air offers discounted flight tickets from Jakarta to Medan

    Lion Air offers discounted flight tickets from Jakarta to Medan

    Following Garuda Indonesia’s recent decision to lower its ticket prices for flights connecting Jakarta and Palembang, South Sumatra, the country’s largest low-cost carrier, Lion Air Group, announced a promotional program called #liburanmakinmurah (vacationing gets cheaper)  that will start on Friday.

    According to Lion Air statement, the airline will offer 50 percent discounts on a number of domestic routes, with flights from Jakarta to Medan, North Sumatra, for example, starting from Rp 880,000 (US$62.54) and flights connecting Jakarta and Jayapura, Papua, starting from Rp. 2.28 million. These prices do not include both excluding passenger service charges (PSC), value-added taxes (PPN) and insurance.

    “This move is part of Lion Air’s efforts to support the government’s campaign to increase foreign and domestic tourist arrivals, therefore, boosting both the local and national economies,” the statement read.

    The promotional tickets can be purchased on the airline’s official website, Lionair.co.id, ticketing offices and travel agencies.

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  • AirAsia announces ‘Red Hot’ sale started Monday

    AirAsia announces ‘Red Hot’ sale started Monday

    AirAsia Philippines said it would offer seats for selected domestic and international flights for as low as P16 starting on Monday.

    AirAsia will offer fares from as low as P16 for flights from Clark to Iloilo, Tacloban, Puerto Princesa, and Cagayan De Oro; P201 for flights from Manila to Kalibo, Cebu, Davao, Bangkok, and Kuala Lumpur; and P316 for flights from Cebu to Cagayan De Oro, Davao, Caticlan, Singapore and many more destinations.

    The sale will run from March 11 to 17 for travel from September 1, 2019 to June 2, 2020.

    AirAsia BIG members will also enjoy 24-hour priority access to the sale from March 10.

    Aside from discounted fares, AirAsia will also be offering discounts on its inflight meals and pick-a-seat options.

    Bookings can be made on AirAsia’s website and on its mobile app.

  • AirAsia opens technology centre in India’s Silicon Valley

    AirAsia opens technology centre in India’s Silicon Valley

    AirAsia has unveiled a new technology centre in Bengaluru, India’s Silicon Valley, housing 35 software engineering and technology experts each tasked to design and create custom-built solutions for AirAsia’s airline and digital businesses.

    The new centre affirms its mission to transform into a travel technology company, AirAsia said in a statement. The team will work to streamline the airline’s digital assets such as airasia.com and the AirAsia mobile app, alongside the creation and implementation of new products and enhancements such as the new AI-powered chatbot, AVA, to provide frictionless journeys for the airline’s guests.

    The opening of the new technology centre is one of many global initiatives AirAsia is exploring to drive its digital transformation. In recent times, AirAsia has implemented a number of new digital features including flight search mapping and voice assistance which provides guests with a more seamless, user-friendly experience on its mobile app. Last October, it also collaborated with Google Cloud to integrate machine learning and artificial intelligence into every aspect of the airline’s business and culture.

    Aireen Omar, AirAsia deputy group CEO (technology and digital) said: ““India is a source for innovation and cutting-edge technology, and offers us tremendous growth potential when it comes to our mission to develop an all-encompassing travel technology ecosystem. This is why we are so excited to expand our footprint in India with the opening of a new technology centre.”

    AirAsia India MD and CEO Sunil Bhaskaran added that India’s skilled manpower can address the requirements of the global market, at the same time adding value to the Indian ICT industry and helping to strengthen the industry ecosystem.

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  • Entrepreneur looks to replace corporate travel agents

    Entrepreneur looks to replace corporate travel agents

    Auckland-based entrepreneur Hiten Parbhu has launched an online corporate travel booking app that makes finding and booking flights easier for small business owners, personal assistants and admin staff.

    The online app Rogue Travel, which launched today after a few months of beta testing, will “take the pain out of corporate travel booking”, Parbhu said.

    “The big travel amalgamators like Skyscanner make finding flights easy, but that’s about it. They give you lots of options, but then leave you on your own when it comes to the really tedious thing: entering passenger details.”

    “Plus, they send you all over the web to various providers instead of keeping all your bookings in one central place.”

    Rogue Travel, Parbhu said, does that and more.

    The web app keeps an organisation’s passenger details, like names, date of birth, passport numbers, frequent flyer memberships and so on, on the one platform.

    Users will simply search, just as they would on other travel websites, to find the cheapest and most convenient flights and hotels.

    They then select on the who’s travelling tab and all passenger details are automatically added.

    Parbhu said this would save hours of chasing individual people up for updated passport numbers and so on.

    Payment is made directly through the site and all trip details are kept through the one platform.

    “We’ve built a tool which effectively removes the need for a corporate travel agent.”

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  • AirAsia Considers Prospects for Heavy Maintenance Facility

    AirAsia Considers Prospects for Heavy Maintenance Facility

    AirAsia is assessing whether to set up its own heavy maintenance operation to accommodate its fleet growth plans, and if so, where it would be located. While the LCC is yet to make a decision, it wants to handle some of its own base maintenance needs in the future, AirAsia head of group aircraft engineering Nantha Kumar said during the Aviation Week MRO Southeast Asia conference Mar. 6.

    AirAsia currently outsources all of its heavy maintenance to a range of providers such as Sepang Aircraft Engineering (SAE). Kumar stressed that AirAsia will continue to work with these providers, as the carrier will have an increasing MRO requirement that can be addressed with both insourced and outsourced work. It is still too early to say how the additional work would be divided between existing suppliers and AirAsia, Kumar said.

    There is no specific timeline for deciding about the heavy maintenance facility, although the group’s senior leadership envisages beginning operations within two years of making a decision, Kumar said. AirAsia will review whether “it makes business sense for us to invest” in an MRO facility.

    Any such operation would handle work for AirAsia and its various overseas affiliates, as well as widebody operator AirAsia X. The scope would potentially include airframe work up to C-checks, wheels and brakes and composite repair, but not engine work or components. While AirAsia would primarily be focused on its own fleet, there may be opportunities for third-party work in the long term, Kumar said.

    The new maintenance facility would likely start with one hangar, and at least 2-3 lines, Kumar said. The carrier would select one location, which could be in Thailand or Malaysia. AirAsia would consider establishing a partnership or joint venture with an existing MRO provider.

    AirAsia is interested in becoming one of the MRO providers in a new aerospace development in U-Tapao, Thailand, and group CEO Tony Fernandes in 2018 said AirAsia wanted to open a facility there. However, there is still much uncertainty about how the Thai government selection process will work and what benefits will be offered.

    This will be one of the factors in determining the timing of AirAsia’s own decisions about whether to proceed with heavy maintenance and where it will be located, Kumar said. Once more details about U-Tapao are known, AirAsia will be able to conduct a review and determine if the business case makes sense.

    If the carrier decides to establish an MRO base in Malaysia instead, it would be located either in Kuala Lumpur or in another part of the country. AirAsia’s main hub is at Kuala Lumpur International Airport, and major MRO provider SAE is also based there. However, various Malaysian state governments have been engaging with AirAsia to try to secure the MRO facility for their airports.

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  • Grand Opening of Centara West Bay Residences & Suites Doha

    Grand Opening of Centara West Bay Residences & Suites Doha

    Centara Hotels & Resorts, Thailand’s leading hotel operator, has celebrated the grand opening of its dramatic new waterfront hotel in Doha, introducing the company’s elegant Thai hospitality to the State of Qatar for the first time.

    The 265-key Centara West Bay Residences & Suites Doha is a striking new hotel located in the city’s West Bay district, which is home to many of downtown Doha’s most stunning skyscrapers. Overlooking the Arabian Gulf, the hotel is just moments away from the lively Doha Corniche and 25-minutes’ drive from Qatar’s Hamad International Airport.

    The launch of this new landmark marks a major milestone for Centara, as the company continues to expand its international footprint. One of the Middle East’s most eagerly-anticipated new hotels, Centara West Bay Residences & Suites Doha harmoniously blends luxurious interiors and facilities with the timeless charm of Thai hospitality, while also showcasing authentic Qatari culture.

    The grand opening event featured traditional Thai and Qatari performances, including a falconry show, plus executive speeches, a ribbon-cutting ceremony and VIP dinner created by Michelin starred chef, Alfred Prasad.

    “Doha is one of the most dynamic destinations in the world today, and we are delighted to enter this important market with such a spectacular new hotel. Centara West Bay Residences & Suites Doha is an iconic addition to the city’s skyline. With spacious accommodation, luxurious facilities and gracious Thai service, this hotel will cater for all types of guest, from leisure visitors and large family groups to long-stay business travellers. We look forward to welcoming all guests to Doha in the future, as the city embarks on an exciting new era of international prominence and prosperity,” commented Thirayuth Chirathivat, Chief Executive Office, Centara Hotels and Resorts.

    Guests have a choice of stylish and spacious accommodation, comprising studios, suites, one- to three-bedroom apartments and four-bedroom penthouses, all featuring floor-to-ceiling windows with breath-taking views of the Gulf. Residences range in size from a generous 45 square metres to an opulent 365 square metres and come fully equipped with comfortable bedrooms, separate living and dining areas, kitchens, and cutting-edge technology, including Smart TVs.

    Centara West Bay Residences & Suites Doha features a collection of contemporary F&B outlets, including Caprice, a café-inspired restaurant showcasing exquisite Thai cuisine and international fare; Dalchini, which promises progressive Indian from creative Chef Alfred Prasad cuisine; plus a chic Lobby Lounge and a refreshing Pool Bar. In-room dining is also available and residences have their own cooking and dining facilities.

    There are many opportunities for relaxation, including an indoor pool with panoramic views of the Gulf, a spacious fitness centre and aerobics studio. There is also a kids’ club and children’s pool for younger guests, plus a gift shop, prayer room and two flexible meeting rooms.

    A key cultural and economic hub for the entire Middle East region, Doha is home to a wealth of cultural attractions including the historic Souq Waqif market, Museum of Islamic Art and State Grand Mosque, plus major shopping malls and soft sandy beaches. It is also rapidly emerging as a global sporting destination, hosting the annual season-opening Qatar Open tennis tournament, the 2019 IAAF World Athletics Championships and of course, the 2022 FIFA World Cup.

    The Middle East is a key strategic part of Centara’s five-year development plan, which aims to double the company’s global portfolio of hotels and resorts by 2022. Centara Muscat Hotel opened in 2017, and following this week’s grand opening of Centara West Bay Residences & Suites Doha, the group further plans to launch Centara Grand Hotel Doha in the first half of 2020.

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  • YSL Beauty Hotel to open in Singapore

    YSL Beauty Hotel to open in Singapore

    SL Beauty Hotel is coming to Singapore this month, as part of a tour of the world’s fashion meccas, including Paris, New York, Tokyo, Hong Kong, Shanghai and Seoul.

    Precise details of the Singapore ‘hotel’ have yet to be revealed, but it is expected to have same style of neon lights, sleek furnishing, and comfy bedding as in previous cities. Themed rooms like the All Hours Lounge, interactive game machines, photo booths and YSL Beaute products will be on site for visitors to experiment with and Instagram.

    Products in the spotlight will likely include the Encre de Peau Cushion Leather Collector’s Edition, Rouge Volupte Shine, and All Hours Foundation.

    The one-day pop up is set to open on March 16, from 10am to 5pm, at Cherry Discotheque in Cecil Street.

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  • AirAsia sets up venture capital fund to boost, Redbeat

    AirAsia sets up venture capital fund to boost, Redbeat

    AirAsia has launched a new venture capital fund, RedBeat Capital, to invest in start-up businesses that aims to boost the low-cost carrier’s ancillary segment. RedBeat Capital will work alongside San Francisco-based venture capital firm 500 Startups in supporting businesses seeking to enter or expand their presence in southeast Asia, with a particular focus on travel and lifestyle, logistics, and financial technology.

    It will also invest in digital streams as such artificial intelligence, the internet of things, and cyber security.

    “AirAsia and RedBeat Capital are on the lookout for the world’s best and brightest to help us develop a travel technology ecosystem,” says AirAsia Group‘s chief executive Tony Fernandes.

    “We intend to operationalise this year… to identify and invest in startups that are willing to grow and expand, particularly into southeast Asia where we have the network, data and regional expertise to help accelerate their business.”

    AirAsia adds that the venture capital fund will complement and enhance the group carrier’s transformation into a travel technology company.

    In a separate interview, Fernandes tells FlightGlobal that AirAsiahas already invested over $10 million into RedBeat Capital.

    “One of the reasons we’re doing what we’re doing is because you can’t survive long-haul low-cost purely on an airfare, so there are lots of ancillary streams to supplement that,” he said.

    AirAsia‘s digital venture arm RedBeat Ventures will oversee RedBeat Capital. Aireen Omar, who is AirAsia Group‘s deputy chief executive for technology, also serves as the chief executive of RedBeat Ventures.

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  • Vietjet Air offers 2.4 million cheap tickets to the fast ones

    Vietjet Air offers 2.4 million cheap tickets to the fast ones

    Budget airline Vietjet Air will offer 2.4 million tickets starting from 0 VND on March 6-8 to celebrate the International Women’s Day (March 8). Promotional tickets will be on sale from 12:00 to 14:00 for flights across Vietnam, Thailand and some other international ones.

    Meanwhile, low-cost tickets for some flights to Japan and Hong Kong (China) will be offered every hour of the three days. The tickets are valid for passengers travelling from May 7 to December 31 this year.

    The promotional tickets are available on all sales channels, including the website www.vietjetair.com

    Vietjet Air currently operates 40 domestic routes and 66 international ones.

  • AirAsia X fits Fukuoka as destination into its network

    AirAsia X fits Fukuoka as destination into its network

    AirAsia X launched its fourth Japanese route from Kuala Lumpur (KUL) on 28 February, beginning a four times weekly service to Fukuoka (FUK). The carrier already flies from the Malaysian hub to Osaka Kansai, Sapparo Chitose and Tokyo Haneda in Japan. The airline will operate the 4,545-kilometre route using its fleet of A330-300s, with it being the only carrier to fly the airport pair.

    “More than 156,000 seats per year will be available on this new route, providing guests with the opportunity to book low-cost travel to yet another amazing destination in Japan,” commented Benyamin Ismail, CEO of AirAsia X.

    “This new service signifies our commitment to accelerating our growth story in Japan, and we’re confident the route will deliver a significant boost to the local economy. We wish to thank our airport, tourism and local government partners and authorities for making this new route a reality.”

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  • AirAsia withdraws flight tickets from Traveloka

    AirAsia withdraws flight tickets from Traveloka

    AirAsia has withdrawn its tickets from Traveloka. The move follows an incident in which the low-cost airline’s flights were unavailable on the sites of several online travel agents, namely Traveloka and Tiket.com.

    “As a group, AirAsia has discontinued the sales of all of our tickets on Traveloka. It’s based on our disappointment with them,” Dendy Kurniawan, president director of AirAsia Indonesia, said in a press conference on March 4 in South Jakarta. In the meantime, AirAsia is still waiting for official clarification from Tiket.com.

    AirAsia flights were missing from Traveloka and Tiket.com from Feb. 14 to 17. At the time, Traveloka told that it was due to the airline’s system upgrades, while Tiket.com had remained silent on the matter. However, Rifai Taberi, AirAsia Indonesia commercial director, wrote on his Facebook account that it was not caused by AirAsia’s system.

    The flights then reappeared on Feb. 18, but have been missing for the second time since March 2 on both sites.

    “We’ve been patient enough waiting for Traveloka’s official explanation – despite rumors that were spread at that time,” said Dendy. “If [they said] it’s because of the system – come on, they should’ve anticipated it. They could’ve contacted us directly.”

    Dendy said he had received reports that Traveloka had not provided a clear explanation about the unavailability to their customers and that the online travel agent had not directed AirAsia customers to the airline’s official website or app to book tickets. “But they suggested that people choose other airlines that were available on their website. We perceive this as something that hurts our good business relations with them,” said Dendy.

    Dendy added that the withdrawal could have a short-term impact on the airlines. “Perhaps [for] less than a month,” he said. “I believe our customers [will] check our website directly.”

    Also present at the press conference, Rifai agreed with Dendy’s statement. “Our sales in February were not affected by it at all,” said Rifai, adding that his side had emailed Traveloka five times since Saturday afternoon but had not received a response.

    Rifai confirmed the statement, but said Traveloka had contacted AirAsia through phone communication. “What we didn’t get was professional communication […] but we already responded to them,” he said.

    In a statement on Monday, Sufinitri Rahayu, public relations director for Traveloka, said the travel site highly prioritized continuous collaboration with all stakeholders and partners. “Since last weekend, we’ve asked for time to talk with AirAsia to come up with the best solutions for both parties,” Sufinitri said.

    Additionally, in February, Rifai once indicated an instruction forcing online travel agents to stop selling AirAsia tickets on his Facebook account, but Dendy said he did not want to make any speculation. “Just let the relevant agencies investigate it. We’re not going to cooperate with parties with the intention of unhealthy competition. That’s none of our business,” Dendy said.

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