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Tag: traveling

  • The airline founder building Asia’s next super app

    The airline founder building Asia’s next super app

    AirAsia’s founder Tony Fernandes is building what he hopes will be the region’s next “super app” as he deals with the coronavirus travel downturn. He wants to rival the likes of Grab, GoJek, and WeChat with an all-in-one app for food delivery, shopping, payments, entertainment, and travel. As the airline’s boss, he has been looking at new ways to generate income while his planes were grounded. AirAsia has struggled during the pandemic and cut 30% of its staff.

    Mr. Fernandes said he has spent his time during the travel slump improving the AirAsia app and the company’s payments platform BigPay.

    “The downturn was a blessing in disguise in some ways as it allowed us to focus more on it. Running an airline takes up a lot of our time but we have been given the opportunity and time to focus on our digital business.”

    AirAsia already has a “rich database” of over 60 million users as its starting point. The AirAsia app, which also offers users a messaging service, has set its sights on super apps like Singapore-based Grab, Indonesia’s GoJek, and China’s Meituan.

    “AirAsia has always been a digital company. We were one of the first airlines to sell online. It’s in our bloodstream,” added Mr. Fernandes, who is also a major shareholder of English football club Queen’s Park Rangers (QPR).

    “I know a super app sounds like a lofty target but Grab and GoJek also started out small as food or mobility apps. Plus people also questioned me the same way when I said I wanted to start AirAsia.”

    Mr. Fernandes’ airline has now grown to become Asia’s biggest budget carrier. Last year AirAsia launched its own record label called RedRecords in partnership with Universal Music. The aim is to discover stars from South East Asia who will appeal to a Western audience. The first major signing, Thai pop star Jannine Weigel, has already built up millions of followers across social media.

    “Boy have we got something special with the record label. The Koreans have shown how Asian music can appeal to a global audience with K-pop and there is huge potential for southeast Asia.”

    “This also helps us engage with a younger audience and gives lots of content for our app.”

  • Financial aid for AirAsia crucial due to high multiplier effect

    Financial aid for AirAsia crucial due to high multiplier effect

    Financial assistance such as loans with easier terms to AirAsia Group is crucial in helping the struggling low-cost carrier to turn around as its recovery will bring about a huge spillover effect to the broader economy.

    AirAsia X  chairman Tan Sri Rafidah Aziz reportedly said easier loan terms will not only provide the carrier with operating funds but also create a high multiplier effect in boosting and reviving the country’s economy.

    She was quoted by Utusan Online as saying AirAsia is negotiating for bank loans with low-interest rates and longer tenures.

    “We have a multiplier effect from flights which is 12 times, with every RM1 we bring in, another RM12 given to (economic) sectors such as hotels, resorts and restaurants, ” Rafidah was quoted as saying in the report.

    She said countries understand, when the aviation industry opens, business people and tourists will come, so hotels and restaurants will resume operations and receive visitors

    According to Rafidah, support and financial assistance is needed by the airlines affected by the enforcement of the Movement Control Order (MCO) to curb the Covid-19 pandemic.

    She noted that no income is earned during the MCO period because flights in and out of the country are stopped while expenses continue to be incurred.

    Rafidah said the Covid-19 pandemic situation has not stopped AirAsia from continuing to find new flight destinations.

    However, she said, various aspects need to be looked at first including the number of visitors and fuel prices.

  • AirAsia to lay off 30% of workforce

    AirAsia to lay off 30% of workforce

    AirAsia India is expected to let go of several of its employees as its part-owner, AirAsiaBerhad struggles to maintain its group operations across regions following the outbreak of coronavirus.

    AirAsia Berhad is set to reduce up to 30 percent of its workforce across regions including its Indian operations which it part-owns with Tata Sons as the group struggles to maintain its operations following the Covid-19 outbreak.

    Sources in the airline said that apart from salary reduction up to 75 percent, the group is seriously considering plans to let go between 25 percent and 30 percent of its entire workforce of about 20,000 across regions.

    An AirAsia India spokesperson, however, declined to comment on the possible measures being taken to retrench employees. As of December 2019, AirAsia India had a market share of 7 percent. It has a total fleet size of 30 aircraft and flies to 21 destinations across India.

    The airline sector is one of the most-affected industries since the outbreak of coronavirus across the countries. According to the airline consultancy firm CAPA, most airlines in the world could file for bankruptcy soon. “As the impact of the coronavirus and multiple government travel reactions sweep through our world, many airlines have probably already been driven into technical bankruptcy, or are at least substantially in breach of debt covenants.”

    As far as the airlines operating in India are concerned, CAPA said they are expected to incur a total loss of $3.6 billion during the first quarter of the current financial year. Cash reserves are running down quickly as fleets are grounded and what flights there are operate much less than half full, it said.

    Surprisingly, AirAsia India recently received its board’s clearance for increasing its borrowing limit by ₹1,000 crore to ensure it continues to pay leasing and parking charges for its grounded aircraft. AirAsia India is learned to be the first domestic airline to formally increase the borrowing limit. The decision to increase the limit from ₹500 crore to ₹1,500 crore was taken at a meeting of the shareholders in April.

    AirAsia India is a joint venture between Tata Sons, which owns 51 percent in the airline, and AirAsia Berhad. The special resolution was approved to carry out “existing and future financial requirements to support its business operations”

    AirAsia India, which has been struggling since it began its operations in June 2014, recorded a fourth-quarter net loss of ₹123.3 crore in FY19, which was 26 percent lesser than the same quarter in the previous year. It recorded revenues of ₹1,057.6 crore, a 65 percent increase from Q4 of FY18 on the back of a 38 percent increase in capacity, and a 19 percent increase in average fare.

  • AirAsia Sold A Record-Breaking 41,000 Seats In One Day Last Week

    AirAsia Sold A Record-Breaking 41,000 Seats In One Day Last Week

    On Tuesday, low-cost carrier AirAsia sold a record-breaking 41,000 seats in just one day. This marks AirAsia’s highest post-hibernation sale day since it resumed domestic flight services in May.

    The official site hit an overall traffic growth of 170%. By the looks of it, the number will only increase going forward. Passengers are eager to fly again – whether to reunite with loved ones, for business purposes or just to travel.

    “We are encouraged by this positive trend, and we foresee this will continue in the coming weeks,” CEO Tan Sri Tony Fernandes said in a statement sent to Simple Flying.

    According to a statement sent to Simple Flying, the most popular destinations booked on June 23rd were for the following routes:

    • Malaysia: From Kota Kinabalu and Kuching to Kuala Lumpur
    • Thailand: From Bangkok to Chiang Mai and Hat Yai
    • Indonesia: From Jakarta to Denpasar and Medan
    • Philippines: From Manila to Puerto Princesa and Davao
    • India: From Delhi to Srinagar and from Bengaluru to Hyderabad

    In Malaysia, the Recovery Movement Control Order (RMCO) began on June 10th. The RMCO allows for the resumption of domestic travel. As such, all interstate travel has picked up since. AirAsia also introduced an ‘Unlimited Pass’ for those traveling within the state. Additionally, there is a 20% sale on all domestic flights in Malaysia, which undeniably led to the airline’s highest load factor post-hibernation.

    AirAsia’s flight ticket sales are picking up as more countries resume domestic travel. Photo: Getty Images

    AirAsia Group’s load factor hit 50%, with AirAsia Malaysia reaching a whopping 70%. Fernandes added,

    The airline has also focused on enhancing its safety and cleaning measures. On top of compulsory masks and social distancing measures, all cabin crew will don personal protective equipment (PPE) and wear masks and gloves. Cleaning measures are completed regularly for each aircraft.

    Specifically for AirAsia Philippines, cabin crew must wear a newly designed PPE in AirAsia colors – complete with a face shield, mask, and gloves.

    AirAsia introduced end-to-end contactless journeys for customers in May. With minimal contact needed, the airline hopes to keep its passengers’ minds at ease while going through the boarding and check-in process.

    These initiatives began on May 13th and included contactless payments at the airport, a Passenger Reconciliation System (PRS) for digitized boarding passes, and enhanced features to its mobile app.

    It seems that the Malaysian-based carrier handled the COVID-19 situation relatively well. Although it had to ground 96% of its fleet and halt Airbus deliveries, the airline has succeeded in enticing passengers with new promotions.

    Furthermore, the airline implemented initiatives targeted at helping vulnerable communities amid the virus outbreak. Earlier this month, the airline gave away 50,000 tickets to frontline workers and doctors.

    AirAsia’s uptick in sales shows that there is indeed a demand for domestic travel. Fernandes mentions the airline will increase its flight schedule to 50% of its pre-pandemic operations in the next few weeks.

    “Currently, we are operating 152 daily flights across the region. We look forward to the reopening of international borders in recognition of the fact that air transport provides the connectivity that is essential for the resumption of economic activities and the global recovery efforts”, he added.

    Once international borders reopen, there is no doubt the carrier will continue to have its sales numbers increase.

  • AirAsia races for funding to keep flying

    AirAsia races for funding to keep flying

    AS the coronavirus pandemic claims more casualties in the aviation sector, airlines are racing against time to raise funds and keep their operations going. Last Thursday’s report that AirAsia Group Bhd could see a RM334 million cash injection by the possible entry of a new investor sent its shares to a two-month high.

    The potential investment by South Korea’s SK Corp, if it materializes, heralds a much-needed cash boost for the low-cost carrier, whose net cash position of RM2.1 billion as at end-2019 makes it the best-placed airline in the country in these trying times. Analysts say, however, that the airline’s existing reserves alone will allow it to sustain operations only until year-end at the current cash burn rate.

    Nomura Global Markets Research aviation analyst Ahmad Maghfur Usman estimates that AirAsia’s cash burn is now at RM120 million a month (excluding fuel hedging losses and after payment deferrals), given that it has trimmed its fixed burn costs by 60%.

    According to industry sources, AirAsia is in talks with banks for a syndicated loan to support near-term cash requirements. Bloomberg has put the figure at RM1 billion.

    “The loan facility is likely to involve some form of government backing, which is the case with airlines globally. That’s because based on standalone credit profiles, no bank would want to take on the risks of lending to airlines, given the continued lockdowns in most countries,” one industry source tells The Edge.

    He notes, however, that most banks are unlikely to be favorable to bundling the loans to include that for AirAsia’s long-haul arm AirAsia X Bhd (AAX), which is in more dire need of a cash injection. While AirAsia is bankable, he says, AAX’s low-cost long-haul business model remains questionable.

    Last Thursday, The Star reported that AirAsia could place out new shares representing 10% in the carrier to SK Corp at RM1 each, which would see the South Korean chaebol forking out around RM334 million. The reported offer price represents a 21% premium to the stock’s closing price of 82.5 sen on Wednesday. It also values AirAsia at RM3.34 billion compared with its market capitalization of RM2.76 billion on that day.

    “The reported private placement is essentially an equity injection, which allows the carrier to manage its gearing levels concurrently with the debt coming in. The deal would also be a vote of confidence in AirAsia, given that SK Corp is a solid foreign name,” says the industry source.

    Nomura’s Ahmad Maghfur believes that AirAsia is also likely to turn to the equity market to raise additional capital, especially to settle on its cash deferral payment backlog.

    “However, the size of this could also depend on how much soft funding can be provided by the respective governments [that AirAsia operates in],” he says in a report last Thursday.

    Calls have been made for government support and it looks like the Malaysian government may finally be ready to share the pain that this unprecedented crisis has brought to airlines.

    Ahmad Maghfur says AirAsia is near to closing a RM500 million loan from the government.

    Still, the new debt would not be enough. Combining the reported syndicated loan amount of RM1 billion, the RM500 million government loan and the rumored private placement of RM334 million would raise less than RM1.9 billion for AirAsia, which pales in comparison to the proceeds raised by foreign airlines. In March, Singapore Airlines Ltd undertook a massive cash call to raise S$15 billion (RM45.9 billion), not only to deal with the impact of Covid-19 on its business but also to position it for growth beyond the pandemic.

    “This increasing of the equity base by placing out new shares to new or existing shareholders is considered the first move expected by governments, in the case for eventual state support,” says Khair Mirza, associate director of Canadian transport infrastructure consultancy Modalis Infrastructure Partners.

    As leisure air travel is likely to be the last segment of the industry to recover, he says, AirAsia may be preparing to weather the storm.

    “Even in the best-case scenario, companies may trim or right-size their workforce to face the reality of a new normal.

    “In the end, we cannot rule out state support being sought as it already has been elsewhere, like in Australia and the UK. And, in such an eventual scenario, we have to face the reality that ownership may change if creditors are not appeased sufficiently.”

    In April, the International Air Transport Association (IATA) had urged 18 governments in Asia-Pacific, including Malaysia, to provide support for their airlines.

    Conrad Clifford, regional vice-president for Asia-Pacific at IATA, says that, while the Malaysian government has announced a US$58 billion enhanced economic stimulus package, it is unclear how much of it really goes directly into supporting the airline industry.

    “Action needs to be taken urgently to assist the airlines through this crisis by providing direct financial support in the form of loans, loan guarantees, corporate bonds and incentive schemes. We estimate passenger demand for Malaysia to fall 51% in 2020 compared with 2019, putting at risk some 220,000 jobs, including those that depend on the airline industry, such as travel and tourism,” Clifford tells The Edge in an email interview.

    The airline grouping is asking the government to consider providing relief on industry taxation such as departure levy, tourism tax and sales and service tax related to aviation, airport charges such as six months’ rebates for airport premises rental, landing and parking charges and recovery incentives, and rebates for air navigation charges or deferment of any planned increase.

    “Time is of the essence. We urge the Malaysian government to act quickly. Having a viable aviation industry when we come out of the Covid-19 crisis will be critical to supporting the economic recovery,” says Clifford.

    He believes the worst is not over for the airline industry. “Recently, we saw the Thai government sending Thai Airways to the bankruptcy court, which is similar to Chapter 11. There are others at risk. With much of the fleet grounded, airlines are burning cash.”

    He believes airlines that will come out of this crisis successfully are those that have some form of support from the government to tide them over this challenging time.

    On Friday, the government’s Short-Term Economic Recovery Plan brought no cheer to the airlines except for the extension of the period for deferment of tax instalment payment to Dec 31.

  • AirAsia to slash workforce by at least 30%

    AirAsia to slash workforce by at least 30%

    Southeast Asia’s biggest low-cost carrier AirAsia Group is set to reduce its workforce by up to 30% as founder Tony Fernandes considers selling a 10% stake in the airline to raise cash. Desperately trying to stave off a cash flow crisis triggered by the coronavirus pandemic which has decimated the region’s travel and tourism industry, AirAsia will also slash remaining staff salaries by up to 75% in an attempt the save the airline, the Nikkei Asian Review has learned.

    The retrenchment will include cutting 60% of AirAsia’s cabin crew and pilots for both AirAsia and its medium-haul affiliate AirAsia X. AirAsia Group operates through Malaysia, Thailand, Indonesia, Japan, India and the Philippines.

    Almost all of the company’s 20,000 employees have been individually re-evaluated since January based on salary scale and performance, with the lay-off expected to continue through to the end of July.

    Multiple sources have told Nikkei that the airline — in which Fernandes continues to hold a majority stake — may also sell 10% of the company’s paid-up shares to raise cash, with South Korea’s SK Corp reportedly leading a trio of multinationals expressing interest.

    The share sale would not require shareholder approval as management has already been mandated to increase the number of new shares by up to 10% at a shareholders meeting last June. Korea’s third-largest conglomerate SK Corp could subscribe to new AirAsia shares of 1 Ringgit each, raising approximately $78.4 million for the airline. SK Corp, which has a major presence in the energy and telecommunications industries via its 95 subsidiaries, registered revenue of $213.6 billion last year and is backed by to $257.9 billion worth of assets.

    “All the proposals are being deliberated by the Board of Directors, with a decision can be expected as soon as next week,” a source said.

    While remaining employees are asked to take pay cuts ranging between 15%-75%, Fernandes has also slashed AirAsia’s capital expenditure and the working capital of all the group’s operating airlines. Fernandes and the airline’s co-founder Kamarudin Meranun have also agreed to draw no salary for the medium term.

    “Budgets for departments have been slashed while the salary cuts are expected to last until the end of next year,” the source said. “AirAsia only expects the situation to improve in 2022.”

    Employee benefits, which include free and discounted flights and complimentary meal coupons, have been curtailed significantly.

    “Bonuses, salary increments, and incentives have been put on hold while only travel allowance and basic salary paid,” the source said. Another source close to Fernandes said that Fernandes was also exploring the sale of unprofitable airline ventures in Japan and India.

    “He (Fernandes) is open to reduce stakes or even exit Japan and India, due to the complexity of the domestic industry and escalating costs if compared to sales,” the source, who declined to be named. Thai AirAsia was exploring a merger with several domestic budget carriers in an attempt to survive the pandemic.

    Malaysia’s government is also looking at channeling over $350 million to the country’s three main cash-strapped carriers AirAsia, Malaysia Airlines, and Malindo Airways as part of a broader economic rescue package.

    The government hopes the funds will help the airlines survive the pandemic crisis and new operating procedures which may include social distancing onboard and contactless check-in.

  • AirAsia to resume Philippine domestic flights starting June 3

    AirAsia to resume Philippine domestic flights starting June 3

    AirAsia announced on Sunday that it will be resuming its domestic flights starting June 3 as quarantine protocols are eased in several areas in the country including Metro Manila.

    In an advisory, AirAsia said that resumption of services will gradually increase to include international destinations by July 1.

    Selected domestic flights are available for booking via the airline’s website or mobile application. Travelers can also use their credit accounts to redeem these flights.

    AirAsia also announced that operations for domestic flights will be temporarily moved to Terminal 3 of the Ninoy Aquino International Airport from its previous location at Terminal 4.

    Travelers were advised to expect enhanced safety measures which include the mandatory wearing of face masks to be permitted to travel, among others.

    AirAsia Philippines CEO Ricky Isla said assured the traveling public that they are “well prepared to welcome everyone aboard.”

    “During the hibernation of our fleet, we took the time to step up our handling procedures to ensure that our guests have a swift and safe journey with us. Needless to say, we are well prepared to welcome everyone on board,” Isla said.

    “As we resume our services around our network, AirAsia is determined to help rebuild our economy and country,” Isla added.

    Other airline companies such as Philippine Airlines and Cebu Pacific have earlier announced the resumption of some flight operations this June.

  • AirAsia studying possibility of increasing airfares

    AirAsia studying possibility of increasing airfares

    Low-cost airline AirAsia Bhd is studying the possibility of increasing its airfares in the future, following the implementation of the Conditional Movement Control Order (CMCO). Executive chairman Datuk Kamarudin Meranun said discussions are ongoing to decide if there is an urgent need for AirAsia to increase its airfares in the future.

    “Even if there is an increase, it will not be significant.

    “At the moment, we do not know exactly how much the increase would be (if any) as we do not know the total number of AirAsia aircraft that would be allowed to operate during the CMCO,” he told reporters after the launch of the group’s charity campaign, “Derma Dengan Ikhlas” here today.

    On Tuesday, some local carriers warned that passengers will likely have to pay over 50% or more for airfares if social distancing is implemented onboard aircraft, as proposed by the International Air Transport Association (IATA) in view of the Covid-19.

    Malaysia Airlines Bhd and Malindo Air said the need for social distancing among passengers would result in a spike in airfares by up to 54%.

    Malaysia Airlines said this was seen in Thailand after its government-regulated empty seating between passengers, which resulted in domestic fares increasing by over 50%.

    “We will continue to drive dynamic pricing based on capacity and demand. Promotions will surely be ascertained periodically as and when it is feasible.

    “We expect customers to be more concern about safety and security,” it said in a news report yesterday.

    Kamarudin said the increase of fares would be subject to costs and AirAsia would try as much as possible not to increase its fares so as not to burden passengers.

    “Our intention is resuming flight (operations) is to ensure that operations can continue and not because we are aiming for profit, as, in the current challenging situation, it is difficult for airline companies to make a profit.

    “As long as we can pay for management costs such as maintenance and so on, it is sufficient,” he said.

    He said the operation of airline companies is subjected to government directives, hence, all plans will have to comply with the government’s decision, especially during the CMCO.

    “So, when we made a plan and when the announcement by the government is not in line with our plans, we have to change it,” he said.

    Meanwhile, Kamarudin said AirAsia has used RM50,000 from its contribution fund to purchase essential goods from ST Rosyam Mart supermarket to be distributed to more than 1,000 families and various communities, including single mothers, non-governmental organizations, mosques and welfare organizations.

    “So far, we have provided assistance to more than 50 locations and we realized that there are more communities that are in need of such assistance,” he said.

    The airline had launched a public digital donation drive on April 5 and has managed to raise RM911,000 to date.

  • AirAsia will not take jet deliveries this year

    AirAsia will not take jet deliveries this year

    Malaysia’s AirAsia Group said on Wednesday it did not intend to take any new aircraft deliveries this year because of the sharp fall in demand from the coronavirus crisis, and was revisiting its order book with Airbus SE.

    Reuters last week reported Airbus had put six jets up for sale after giving up on AirAsia taking delivery of them, according to sources familiar with the matter.

    The Asian budget carrier is one of the European manufacturer’s largest customers, with 349 A321neos and 13 A320neos on the order that has yet to be delivered, according to the Airbus order book.

    AirAsia expects to end 2020 with 242 aircraft in its fleet, down one from last year, Executive Chairman Kamarudin Meranun said in a statement.

    AirAsia said it had resumed domestic flights in Malaysia on Wednesday and hoped to do so in Thailand, the Philippines and Indonesia in May, subject to approval from authorities.

    The airline said that it had restructured most of its fuel hedges, struck when oil prices were higher, and that it was cutting employee costs, renegotiating contracts and cutting back on non-essential spending to lower costs by at least 30% this year.

    Airbus on Wednesday posted a 49% slump in first-quarter adjusted operating profit to 281 million euros ($304.7 million) as revenue dropped 15% to 10.631 billion euros amid the “gravest crisis the aerospace industry has ever known”.

  • AirAsia counters most active after flight resumption announcement

    AirAsia counters most active after flight resumption announcement

    AirAsia counters emerged as among the most active stocks on Bursa Malaysia today, after the low-cost carrier announced it will resume its scheduled domestic flights, beginning with Malaysia on April 29, 2020.

    As at 3.31 pm, AirAsia Group Bhd rose 8.5 sen to 87 sen with 151.61 million shares changing hands, while its long-haul arm, AirAsia X Bhd, increased by four sen to 12 sen with a sum of 440.99 million shares transacted.

    On Friday, AirAsia said beside Malaysia, the airline would also resume its domestic flight in Thailand and the Philippines on May 1, 2020, followed by India on May 4, 2020 and Indonesia on May 7, 2020, subject to approval from authorities.

    “The resumption of services will first be for key selected domestic routes, which will be increased gradually to include international destinations once the situation improves and governments lift borders and travel restrictions,” it said.

    AirAsia Group president (airlines) Bo Lingam said AirAsia has undertaken a thorough review of its guest handling procedures both on the ground and onboard in light of the COVID-19 pandemic.

    “We have been working closely with the airport authorities to ensure that all the relevant precautionary measures are in place to ensure a safe, pleasant and comfortable journey for everyone,” he said.

  • Lagardere Travel Retail reopens 88 stores in Wuhan Airport

    Lagardere Travel Retail reopens 88 stores in Wuhan Airport

    Lagardere Travel Retail has reopened 88 stores at Wuhan airport after more than two months of lockdown due to the Covid-19 outbreak.

    According to a statement, Lagardere Travel Retail’s sales are expected to resume as the number of passengers passing through Wuhan Airport gradually increases.

    “Our ability to restart operations at Wuhan Airport is testament to the dramatic improvement in the sanitary conditions in Hubei province,” said Eudes Fabre, CEO of Lagardere Travel Retail China. “I wish to thank our staff and business partners for their patience and stoicism throughout this crisis. This reopening sends a strong message of hope and optimism to all in our industry who are affected by the current epidemic.”

    In appreciation of the medical staff’s work in Wuhan, the company is offering free meals at 16 restaurants and cafes together with shopping privileges for all medical workers flying out of the city this month.

    “Traffic volumes are still below what they were pre-crisis, but we’re already seeing an upward trend. After a long lockdown period, people are keen to travel again and there is pent-up consumer demand which will translate into retail sales,” Fabre added.

    All hygiene and security measures, including temperature screening, regular disinfection and social distancing, are still applied at the Wuhan Airport to ensure the safety of staff and passengers.

  • AirAsia to operate limited number of flights until March 31

    AirAsia to operate limited number of flights until March 31

    Low-cost carrier AirAsia Group Bhd will be operating a limited number of domestic and international flights during the 14-day Movement Control Order period aimed at curbing the spread of the Covid-19 infection.

    When contacted, a spokesperson for the airline said the limited operations are subject to change due to the fluidity of the situation.

    “Affected guests will be promptly notified via email or SMS. AirAsia strongly encourages guests to update their contact details using the “My Bookings” feature on airasia.com to ensure that they receive timely notifications.

    Guests may check on their flights via the “Flight Status” feature, as well as available flights on the airasia.com website and mobile application.

    For the further and latest information on options and eligibility related to Covid-19, guests can visit the Covid-19 “Customer Guide,” the spokesperson responded.

    In a note to investors yesterday, AmInvestment Bank Research said it is projecting a wider loss of RM985.4 million for AirAsia for its financial year ended Dec 31, 2020 (FY20), from RM784.2 million previously. For FY21, the research house is forecasting a smaller net profit of RM258.9 million, from a net profit of RM482.3 million previously.

    It said the earnings downgrade is to mainly reflect a 10% contraction in passengers for FY20, from a 5% contraction previously, against a backdrop of weak demand for air travel currently followed by the cancellation of Visit Malaysia Year 2020 (VMY2020).

    “We believe the cancellation of VMY2020 will add pressure to airlines including AirAsia that are already suffering from the weak air travel demand due to the Covid-19 outbreak. AirAsia has already seen a double-digit year-on-year decline in its passengers since February,” it added.

    The research house cuts its fair value on the budget carrier to 50 sen, from 94 sen previously and maintained its “sell” call on the airline.

    AirAsia shares closed at 52 sen yesterday after dropping nine sen or 14.8%. It saw 48.54 million shares done.

  • Malaysia Airlines and AirAsia limit number of flights till March 31

    Malaysia Airlines and AirAsia limit number of flights till March 31

    Malaysia Airlines will significantly reduce its overall network, following the nationwide movement control order from March 18 to 31.

    International flights to India are suspended until the end of the month and flights to the Philippines are suspended between March 21 and 31, following the respective governments’ ban on travel to and from Malaysia.

    Malaysia Airlines group chief executive officer Captain Izham Ismail said the situation has been “rather fluid” since the airline has had to make last-minute cancellations to abide by the restrictions.

    “We are doing our best to re-route passengers via reallocation onto other carriers. We are also adjusting our low-load flights by canceling and merging them to manage costs while managing our customer expectations, ” he said.

    Prior to the order, Malaysia Airlines has suspended services to Saudi Arabia, South Korea, and parts of China (Beijing and Daxing), as well as the Kota Kinabalu-Shanghai route due to border controls.

    The carrier also reduced capacity to Australia and New Zealand due to the self-isolation policy of the two countries.

    To date, the company has canceled over 4,000 flights.

    “Our Global Contact Centre has been at the brunt of this situation with the number of calls peaking at 25,000 daily and up to 2,000 e-mail daily in the past three weeks, ” Izham said.

    He added that it will take the company longer to process refunds due to the sheer volume of requests.

    “I assure them that we are not here to take advantage of the situation. In fact we are one of few airlines that have offered unlimited flexibility in travel date change and waiver of certain fees, ” Izham said.

    Due to the significant capacity cut, Malaysia Airlines and all sister companies under the Malaysia Aviation Group’s back-office operations have also been reduced alongside flight and airport operations.

    A majority of its workforce globally are working from home in line with various governments’ requirements.

    Passengers with bookings may initiate changes online via the Covid-19 waiver assistance form available on the carrier’s website.

    Meanwhile, AirAsia has also significantly cut down its number of domestic and international flights.

    “AirAsia will be operating a limited number of domestic and international flights from today until 31 March, which are subject to change due to the fluidity of the current situation.

    “Affected guests will be promptly notified via email or SMS. AirAsia strongly encourages guests to update their contact details using the “My Bookings” feature on airasia.com to ensure that they receive timely notifications,” the airline said in a statement.

    For further and latest information regarding options and eligibility related to COVID-19, AirAsia guests can visit the Covid-19 Customer Guide on its website.

    A quick look at their booking page shows that there are only two flights a day from Kuala Lumpur to Kota Kinabalu, Kuching and Penang (and vice versa). Flights to other cities and towns including Johor Baru, Kota Bharu, Alor Setar, Kuala Terengganu, Sibu, Miri and Bintulu have all been suspended until April 1.

    Currently, there is one flight a day to Sandakan, Tawau and Labuan from KL but even these routes may be suspended within the next few days.

  • AirAsia forecasted to widen loss this year

    AirAsia forecasted to widen loss this year

    Airasia Group Bhd’s losses could sink further to almost RM800 million this year as the coronavirus has spelled doom for the global aviation sector.

    It is forecasted to suffer RM796 million losses in the financial year 2020 (FY20), over threefold from a loss of RM261 million in the previous fiscal year, Nomura Securities Malaysia Sdn Bhd said in a research report.

    Nomura transport analysts Ahmad Maghfur Usman and Divya Thomas said the expected figure is substantially wider than the consensus forecast of an RM2 million loss in FY20.

    Unit seat revenue across the group’s affiliates is expected to drop by 11% to 12% year-on-year (YoY) in FY20, compounded by weaker loads and yields between -3% and -5%.

    “Malaysia’s recent move to restrict tourist arrivals is expected to worsen near-term traffic, in our view, with only a modest recovery seen from this coming July, as the recent number of new coronavirus cases has spiked substantially,” the analysts said in the report published yesterday.

    They said AirAsia’s long-haul sister company AirAsia X Bhd (AAX) will likely be in dire need of a cash injection to stay afloat.

    The analysts said a privatization move for the company may not sit well with minority shareholders as they prefer the long- and short-haul low-cost airline entities to remain separate listed entities.

    Ahmad Maghfur and Thomas said an inter-company loan is the only likely avenue for AirAsia to rescue AAX.

    As it is, AirAsia is expected to weather the crisis with a net cash balance of RM2.2 billion as of FY19, based on actual borrowings without significantly deteriorating its balance sheet.

    On a positive note, the analysts said the current crisis would weaken AirAsia’s key competitors’ positions and allow the company to win market share.

    They added that the company’s high cash position would also present acquisition opportunities that could be utilized to lock in fuel price hedges for the longer term.

    Nomura rated AirAsia downwards from ‘Buy’ to ‘Reduce’ with a revised target price from 70 sen to 63 sen a unit, or 10%.

    MIDF Research analyst Adam Mohamed Rahim said AirAsia’s earnings are forecasted to reduce to RM145 million in FY20 due to lower passenger volume.

    Adam did not rule out the possibility of AirAsia redeploying its aircraft for domestic routes, especially during festive periods following the inbound and outbound travel restrictions.

    He said passengers carried in March 2020 will decline under the 14-day movement restrictions order.

    “Based on our preliminary analysis, the drop in total passenger traffic for Kuala Lumpur International Airport 2 (KLIA2) could reach more than -30% YoY for March 2020.”

    “As a result, we have lowered our total passengers carried forecast for FY20 by around -19%,” he said in a report yesterday.

    KLIA2 registered three million passengers in March last year where 66.2% were international passengers

    MIDF revised AirAsia’s target price from RM1.03 to 63 sen per share, but maintained a ‘Neutral’ call.

    Meanwhile, AirAsia said flights to both domestic and international destinations remain operational and are subject to further review with strict compliance on the travel restriction as announced by Putrajaya.

    The company said guests whose flights have been affected will be contacted with service recovery options and assistance.

    “We continue to monitor the public health situation closely and adhere strictly to all advice by all governments, as well as local and international health organizations. AirAsia has and will continue to quickly make adjustments as needed, in response to government travel directives,” president (airlines) Tharumalingam Kana- galingam said in a statement yesterday.

    Guests affected by travel restrictions with international bookings to or from Malaysia made before March 16, departure on or before April 30 only, will be offered move flight or credit account options.

    AirAsia’s office-based staff nationwide have been asked to work from home, while staff from departments crucial to operations will continue to work on rostered duty from segregated locations in accordance with the company’s business continuity plan.

    AirAsia’s share price closed at 62 sen yesterday, down 10.7% or 7.5 sen with a market capitalization of RM2.09 billion.

  • AirAsia X cuts 2019 loss despite revenue decline

    AirAsia X cuts 2019 loss despite revenue decline

    AirAsia X narrowed its operating loss to MYR90.1 million ($21.3 million), despite a decline in passenger numbers which affected its total revenue.

    The loss posted in 2019 is an improvement to the MYR204 million loss made in 2018.

    Revenue for the year ended 31 December 2019 declined 4% to MYR4.4 billion, as the number of passengers fell 8.3% to 6.07 million due to capacity cuts it undertook, and weaker travel demand in the first nine months of 2019.

    Total expenses fell 5.8% to MYR4.05 billion, on lower expenditures related to fuel, user charges, and other operating expenses.

    Unit cost without fuel were 1.9 cents, and including fuel, this was 2.5% lower year-on-year to 3.1 cents. While RASK was unchanged at 3 cents, RPKs were down 3%. Seat load factor was flat at 81%, and that seat capacity declined 2%.

    Net loss, however, swelled to more than MYR489 million, on significant increases in finance costs and the adoption of a new accounting standard on leases.

    As of 31 December 2019, the company’s cash and cash equivalents stood at nearly MYR308 million, up from the MYR253 million last year.

    Overseas units in Indonesia and Thailand saw a mixed performance. Indonesia AirAsia X cut its losses while Thai AirAsia X reversed its previously profitable streak.

    Indonesia AirAsia X reduced its operating losses by more than half to MYR36.7 million, after ceasing scheduled services for charter and wet-lease operations at the start of 2019. Revenue for the year stood at MYR76.6 million, while loss before tax was MYR47.3 million.

    Thai AirAsia X posted an operating loss of more than MYR137 million for 2019, reversing the operating profit of MYR48.7 million in 2018. Revenue grew 17.3% to MYR1.79 billion, while loss before tax came in at MYR86.5 million.

    AirAsia X’s Malaysia chief Benyamin Ismail says the airline has seen “significant improvements” in its business performance, as it focused on improving yields in core markets. It also began a Kuala Lumpur-Singapore service to support the route’s strong demand, as well as Kuala Lumpur-Tokyo Narita.

    In its outlook detailed in an investor presentation, AirAsia X plans to cancel unprofitable routes such as Jaipur, Lanzhou and Tianjin, and explore route suspensions as it tries to overcome the challenges from the coronavirus outbreak.

    It notes that China represents a third of its capacity, and this “poses [a] severe impact” on the company. An “aggressive” capacity management will be made in the first half of 2020, with more than 600 flights cancelled in March.

    To stimulate air travel demand and boost its short-term cashflow, it will also conduct aggressive promotions and waive off fees for its FlyThru transfer service.