Retail News CRM

Author: Mei Ling Tan

  • A.S. Watson Group’s Number of Loyalty Members Reached 130million

    A.S. Watson Group’s Number of Loyalty Members Reached 130million

    In a world where customer preferences are ever-changing and they always want to try out something new, loyalty is everything to retailers. That is why A.S. Watson Group, the world’s largest international health and beauty retailer, is further investing in its loyal customers to give them unparalleled levels of rewards. Last month, the Group announced it is rolling out new VIP loyalty programmes worldwide to enhance customer connectivity and plans to extend to all of its 24 markets by early 2019.

    With 130 million loyalty members across the globe currently, the new VIP programme is an additional and invitation-only tier of membership which aims to reward and retain top customers. Malina Ngai, Group Chief Operating Officer of A.S. Watson Group, says, “We appreciate our customers, no matter how much they spend in our stores, and we know they love to feel valued. Our existing loyalty programmes reward everyone with great offers, but our VIP programmes thank our most loyal customers for shopping with us with amazing benefits and even more tailored rewards.” Getting Closer with Customers Since 2010, A.S. Watson Group has invested in CRM programmes in all of its key operating markets in Asia and Europe. Since that time, the Group has grown incredibly fast to an amazing 130 million members worldwide.

    The Group understands that great products, prices and service are not enough to remain close to customers. Customers are increasingly making decisions based on how retailers connect with them and make them feel. Data insights and analysis of existing CRM programmes show that around two thirds of customers who qualify as “VIP members” in a year continue as such the following year.

    These VIP members spend up to eight times more than average members each year, and this year the newly qualified VIP members’ spending saw a year-on-year double-digit increase. Now, the Group is launching VIP programmes around the globe to connect with its VIP members more closely and reward these highly valuable customers, offering an extra layer of advantages, many of which are personalised to the individual, such as exclusive invitations to product previews, members only Zumba dance events, family movie days, early access to sales and promotions and more bonus points.

    Moreover, there are a variety of additional benefits that are tailored to what’s valuable to the lifestyle of the local customer. Examples of this can be seen with free health and wellbeing classes offered to some VIP customers, such as invitations to fitness training classes for Watsons China and invitations to yoga in the sky and cooking classes for Watsons Malaysia VIP members.

    Other additional benefits include free movie tickets with Watsons Thailand, free exclusive gifts with purchases and sample boxes with The Perfume Shop in the UK and opportunities to be brand ambassadors and invitation to exclusive beauty workshops and shopping nights with ICI PARIS XL. Using Data Technology to Enhance Customer Connectivity In line with the launch of the Group’s CRM programmes in 2010, A.S. Watson has established a CRM function and focus on building CRM capabilities.

    This year, the Group launched DataLab which unites over 100 CRM experts around the world to share insights and best practices. With four billion customers each year and 30 million items sold every day around the world, A.S. Watson Group collects on average 4,300 terabytes of customer data every three years.

    To convert such enormous amounts of data to a useful tool which helps build closer relationships with customers, DataLab is using the latest technology to extract vital customer insights. This will help A.S. Watson better understands its VIP members, and provide more personalised, exclusive offers; all of this is done to achieve even stronger customer connectivity. Malina added, “We’re continuously investing into data technology and in doing so have launched DataLab, which does not only help us generate customer insights that are useful in enhancing retention and increase customer spending, but also enables the Group to make smarter decisions, blending science, experience and intuition. With cutting-edge data technology, we are turning transactions to interaction and that is how we are staying connected with our customers.”

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  • Alibaba Announces Smart Mobility Initiatives with Partners

    Alibaba Announces Smart Mobility Initiatives with Partners

    Alibaba Group Holding Limited announced a series of smart mobility initiatives in partnership with auto brands and technology service providers. The announcement was made during The Computing Conference, the company’s largest technology showcase, held over four days in Hangzhou, Alibaba’s home base.

    Partnering with Bosch on Automated Valet Parking

    Alibaba Cloud, the cloud-computing arm of Alibaba Group, and Bosch, a leading global supplier of technology services, announced plans to introduce Automated Valet Parking (AVP) solutions in China. Both parties will work together to enable the infrastructure-based, driverless parking solution. The technology is powered by software in a cloud and it will offer a fully automated valet parking service in the near future.

    As part of the cooperation, Bosch will provide its AVP technology, its experience in systems engineering and its IoT competencies. Alibaba Cloud, meanwhile, will share its technologies and its experience in cloud computing, data analysis and smart mobility. Both parties intend to explore building showcase sites to demonstrate next-generation AVP technology throughout China.The two companies are also committed to exploring future opportunities in connected mobility in China and abroad.

    AVP is an ideal accompaniment to smart cities, an area in which both Bosch and Alibaba aim to become significant players. AVP is also an important milestone on the road to autonomous driving.

    Partnering with Volvo Cars for Car-to-Home AI services

    Alibaba A.I. Labs, the department leading consumer AI product development at Alibaba, announced it is upgrading its auto Artificial Intelligence solution, Tmall Genie Auto, by partnering with Volvo Cars and adding car-to-home AI services. Tmall Genie is an AI-powered smart assistant developed by the Labs. Through the upgraded solution, Volvo Cars drivers with a Tmall Genie-compatible device will be able to monitor and control their smart-home devices from their cars, starting next year. Some of the newly added services include:

    · Running a status check on humidity, temperature, light and air conditioning at home, as well as the on and off status of smart home appliances;

    · Controlling appliance functions, including turning on the heater, air conditioning, door lock and air purifier;

    · Turning on the “home model” when drivers are 10 minutes away from home, which readies smart appliances for your arrival while you’re still in the car.

    Over 90 appliance brands are already in the Tmall Genie ecosystem, enabling over 600 smart home appliances to be easily connected for car-to-home AI services.

    Last June, Alibaba A.I. Labs partnered with Daimler, Audi and Volvo Cars to offer home-tocar AI services through Tmall Genie Auto. The Labs also rolled out in-car AI services by integrating the speech-interaction and Natural Language Processing features of AliGenie, the AI platform behind Tmall Genie. This technology supports voice commands for different tasks, such as identifying nearby attractions and restaurants, booking hotels and movie tickets and ordering to-go boxes by activating the cars’ navigation and infotainment systems.

    Partnering with Ford for New Internet Car

    As part of the strategic cooperation inked last December between Alibaba Group and Ford, the auto brand today confirmed that Ford Kuga SUV customers will be able to order the car which has a 10.4-inch center screen and software powered by AliOS later this year. The debut of this technology in the Kuga marks another milestone in strengthening ties between the two leaders in their respective fields, and highlights the rapid growth of internetconnected cars in China. As of today, there are over 500,000 AliOS – equipped Internet vehicles on the road in China.

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  • KBank-Visa to pilot blockchain based B2B payments

    KBank-Visa to pilot blockchain based B2B payments

    Visa announced Kasikornbank is the first Thai financial institution to join the Visa B2B Connect pilot program. Visa B2B Connect is a new platform that Visa is developing to give financial institutions a simple, fast and secure way to process cross-border business-to-business payments.  The pilot is currently in the Bank of Thailand Regulatory Sandbox.

    Kasikornbank is the first Thai bank to be included in the pilot designed to simplify the cross-border payments.  Globally, Visa has partnered with several other financial institutions on the pilot.

    Suripong Tantiyanon, Country Manager, Visa Thailand said, “Visa is proud that we have a representation from a Thai financial institution in the pilot program.  Building on the enterprise blockchain technology, Visa B2B Connect is a new transaction platform designed for the exchange of high-value international payments between participating banks on behalf of their corporate clients. Managed by Visa end-to-end, Visa B2B Connect combines Visa’s core capabilities in security, governance and distributed ledger technology.”

    Siriporn Wongtriphop, First Senior Vice President, Kasikornbank said, “Kasikornbank is dedicated to delivering new and innovative solutions for our customers. Through our relationship with Visa, we are excited to be participating in the Visa B2B Connect pilot which is the first step of new paradigm in                               reimagining cross-border payment transactions. As the first mover in Thailand, we believe that KBank will be a leader in the industry which benefits for KBank’s enterprise clients in terms of more secured payment.”

    “Visa’s focus is to provide our financial institution partner with access to our products, tools and expertise that will enable their growth and success.  With our technological capability and network, we are pleased to partner with Kasikornbank to create a more efficient, transparent way for business-to-business payments to be made across the world,” Mr. Suripong added.

    With Visa B2B Connect, Visa aims to significantly improve the way international B2B payments are made by offering improved processing time and visibility into the transaction process – ultimately reducing the investment and resources required by banks and their corporate clients to send and receive business payments around the world.

  • Alibaba A.I. Labs Launches Hospitality Robot

    Alibaba A.I. Labs Launches Hospitality Robot

    The robotics industry is revolutionizing the world, and Alibaba A.I. Labs is raising the stakes in this cutting-edge industry with the announcement of launching service robots for the hospitality sector starting in October. Alibaba A.I. Labs is the department leading consumer AI product development at Alibaba.  Hotels have until now depended entirely on human labor. But the Labs’ service robot – from delivering meals to taking laundry to guests – demonstrates what guests can expect at hotels in the future. Guests talk to the robot via voice command, touch and hand gesture, and its responses are driven by AliGenie, the software that powers Alibaba A.I. Labs’ smart speaker, Tmall Genie.

    “We are excited by this tremendous development that is helping us bridge the gap between guest needs and the response time that they expect. Alibaba A.I. Labs’ robot is the next step in the evolution towards smart hotels. In addition, it is solving pain points in the hotel sector, such as enhancing service efficiency, with our leading AI technologies,” says Lijuan Chen, General Manager of Alibaba A.I. Labs. “The robot will be the ultimate assistant for hotel guests who want everything quickly and conveniently at their fingertips.”

    The technology that drives the Labs’ service robot is state-of-the-art, combining aluminum casing with multi-sensor data functionality and parallel computing for lightning quick responses. It also includes a semantic map, autonomous navigation system to identify obstacles, communication systems to control elevators, and identity verification via facial-recognition technology.

    The robot’s height is less than one meter, while its walking speed reaches one meter per second. After a trial at a hotel, Alibaba A.I. Labs will assess its suitability for other areas, including hospitals, restaurants and office services.

    According to the International Federation of Robotics, the global market for service robots are on the rise. The market is expected to grow from 20% to 25% from 2018 to 2020, while the sales forecast 2018-2020 indicates a cumulative volume of around 27 billion U.S. dollars for the professional service segment.

    Following the unveiling of the robot, Alibaba A.I. Labs also announced Tmall Genie Auto, the latest initiative in smart mobility and expanding the Tmall Genie ecosystem.

    Tmall Genie is the most popular smart speaker in China, with over 5 million units sold since its launch in 2017. It ranks number three in total shipments in the global smart-speaker market.

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  • DFS Kicks Off Inaugural Craft Festival at Changi Airport

    DFS Kicks Off Inaugural Craft Festival at Changi Airport

    In celebration of all things craft, DFS Group, the world’s leading luxury travel retailer, is hosting its first-ever Craft Festival at Singapore’s Changi International Airport. Taking place for six weeks from 21 September across Terminals 1, 2, 3 and 4, the festival will provide travelers with an opportunity to taste and engage with over 73 craft gin, whisky and beer brands, as well as meet with specialist craft distillers from around the globe.

    The craft spirits scene has seen an impressive boom in the last decade, with an increase in consumers looking to purchase and enjoy small-batch brands. Unique not only through the art of distillation, these brands also carry stories of rich heritage and are developed using bespoke local ingredients. A craft consumer’s dream, the festival will highlight the influence of distillers and their unique and varied approaches to craft. Combining entertainment with education, travelers will be invited to step into the world of craft to discover their drink personalities at DFS through tastings, brand engagements and hands-on cocktail mixing.

    “At DFS, we believe in providing our customers with new and engaging retail experiences,” said Wilcy Wong, DFS Group Managing Director Singapore and Indonesia. “The Craft Festival provides us with a platform to showcase our impressive collection of small-batch spirits and introduce our customers to unique and exclusive products, some of which can only be found at DFS.”

    Targeting true craft enthusiasts, each of the weekends throughout the festival will host different spirits brands and their ambassadors. The exciting list of brands include Whitley Neill, Oxley Gin, Botanist, Copper Dog and Tanqueray Gin. During these weekends, guests will be invited to enjoy complimentary tastings and gain unique insight and knowledge from the ambassadors on hand.

    Along with an impressive line-up of global brands, DFS is proud to be the first consumer retailer in Singapore to stock the newly launched, Tanglin Gin. Taking inspiration from the Little Red Dot, Tanglin Gin is the first made-in-Singapore gin and is infused with the essence of orchid, Singapore’s national flower. DFS is also excited to showcase a great collection of craft beers including Singapore’s award-winning Archipelago and Freemantle’s famed Little Creatures.

    “Today’s drinkers are looking for fresh brands that have a unique identity and heritage,” said Brooke Supernaw, DFS Group Senior Vice President Spirits, Wines, Tobacco, Food and Gifts. “Following a resurgence of the cocktail culture, consumers want to enjoy innovative and hard-to-find products, and DFS is proud to maintain its market-leading position by offering interesting brands with a strong story that reflects true craftsmanship.”

    Showcasing the best of small batch spirits and craft beers, festivities at Terminals 1, 2, 3 and 4 will feature a carnival theme. In each DFS store, travellers can enjoy entertainment and take part in fun and interactive games and stand a chance to win prizes, such as the latest generation iPhone XS.

    “With the rising popularity of craft spirits and beers, we are delighted to introduce the first ever Craft Festival with DFS. Passengers flying through Changi Airport can look forward to an outstanding line-up of the best of small batch craft brands and opportunities to come face-to-face with some of these artisanal distillers,” said Teo Chew Hoon, Group Senior Vice President of Airside Concessions, Changi Airport Group.

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  • Mastercard Signs partnership with League of Legends

    Mastercard Signs partnership with League of Legends

    Mastercard has announced a multi-year partnership with Riot Games to become the first global sponsor for League of Legends esports, the largest esport in the world and one of Hong Kong’s most popular esports. This first-of-its-kind global agreement signifies Mastercard’s support of the esports community and further diversifies the technology company’s world-class sports and entertainment portfolio.

    “Esports is a phenomenon that continues to grow in popularity, with fans that can rival those at any major sporting event in their enthusiasm and energy,” said Raja Rajamannar, chief marketing and communications officer, Mastercard. “Our Priceless platform is built around connecting with people through their passions. We are excited about the experiences and benefits we can bring to the world’s largest esport – both in-game and to the millions of League of Legends fans that watch and attend the tournaments each year.”

    “We’re thrilled to team up with Mastercard on this groundbreaking partnership that will provide meaningful and long-term value to our fans,” said Naz Aletaha, head of esports partnerships at Riot Games. “Mastercard is among the first of world-class brands to take such a big step into esports at the global level, and we’re proud to have them support League of Legends esports events alongside their other premier sports and entertainment sponsorships.”

    As the exclusive global payment services partner for League of Legends global esports events, Mastercard will focus on three annual global tournaments – the Mid-Season Invitational, the All-Star Event, and the pinnacle of all esports events, the World Championship. Mastercard will curate unforgettable Priceless experiences and offers across onsite event activations, priceless.com and through other various promotions to bring fans closer to their passion and everything they love about League of Legends events.

    The first live-event activation will take place at the League of Legends World Championship this October in South Korea, and the first experiences available on Priceless.com will include:

    • Opening ceremony rehearsal viewing and a behind the scenes tour
    • Opportunity to watch a game with a League of Legends pro player from VIP seats
    • Test the gaming PCs the pros will compete on during the World Championship final

    “We’ve long been impressed with Mastercard and their fan-focused approach to partnerships,” said Jarred Kennedy, co-head of esports at Riot Games. “Our community has made League of Legends the biggest esport in the world, and we’re excited to work with Mastercard to bring them new and innovative experiences for years to come.”

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  • TIGERS to expand China and Malaysia as e-commerce booms

    TIGERS to expand China and Malaysia as e-commerce booms

    Global e-commerce fulfilment expert Tigers has opened an office in Suzhou, China, and a new fulfilment centre in Selangor, Malaysia, as part of ongoing expansion plans to serve the region’s booming e-tail market. The new e-Fulfilment Logistics Centre in Selangor is Tigers’ second Malaysian operation, after the automotive fulfilment centre in Kota Kinabalu, East Malaysia.

    The new Suzhou office is located 30 minutes from Shanghai, China, where Tigers has recently opened a new facility to meet growing e-customer demand in both the business-to-business (B2B) and business-to-customer (B2C) sectors.

    “China and South East Asia are two of the fastest growing regions in the world for online retail, and we will continue to support that growth by providing state-of-the-art facilities to meet customer demand,” said Andrew Jillings, Chief Executive Officer and Group Managing Director, Tigers.

    Tigers specialises in e-commerce fulfilment, transportation, and supply chain solutions across a wide range of industries, including automotive, fashion, outdoor and active lifestyle, health, technology, wine, and perishables.

    “Suzhou is the perfect location for Tigers, and our historic city is fast becoming a hub for international logistics organisations,” said Edison Zhang, General Manager – Sales, China, Tigers.

    “We are experiencing strong sales activity in Suzhou, and there are plans for further expansion into the Chinese market, where we already have 15 locations.”

    The 10,000 sq ft Selangor facility will operate as a headquarter for sea freight, e-commerce, and logistics, and is located 20 minutes away from Port Klang, 40 minutes from Kuala Lumpur International Airport, and one hour from Kuala Lumpur city centre.

    The automotive fulfilment centre in Kota Kinabalu is a 12,000 sq ft (1,115 sq m) facility, which supplies the entire East Malaysia region with a spare parts delivery service on a B2B basis.

    The new facilities in Asia follow the opening of a new office at Frankfurt Airport in Germany in July, which will act as a gateway to Europe by creating a trade lane between Germany and South Africa.

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  • Budapest Airport Starts Construction Of A New European Gateway For Air Cargo

    Budapest Airport Starts Construction Of A New European Gateway For Air Cargo

    Construction of Budapest Airport’s (BUD) new dedicated freight centre, Cargo City, part of the EUR160 million BUD:2020 Development Programme at the Hungarian hub, has begun. The EUR32.6 million investment into a new 20,000 sq m cargo handling facility and new dedicated B747-8F freighter stands, will centralise cargo operations and expand the airport’s handling capacity to handle increasing air cargo volumes at BUD in the years to come.

    After unprecedented cargo volume development of 39 per cent over two years, BUD processed a record 127,145 tonnes of cargo in 2017, and has seen a further 15.5 per cent increase in tonnage between January and August 2018 compared to the same period in 2017.

    As part of the BUD:2020 Development Programme, Budapest Airport opened two state-of-the-art express facilities in 2017 with a total area of 16,000 sq m in order to supply increasing volumes from the express and e-commerce business.

    “This is an exciting milestone for the Hungarian cargo community. Following on from our infrastructure developments for the integrator market, our aim is to provide the ideal environment for air cargo with our Cargo City project,” said René Droese, Executive Director Property and Cargo at Budapest Airport.

    “With the start of AirBridgeCargo and Silk Way West Airlines services in 2018, we now have five freighter operators at BUD.

    “Volumes from our existing full-freighter partners, such as Cargolux, Turkish Cargo, and Qatar Airways Cargo, are also increasing.

    “The cargo connectivity of BUD is also continuously expanding via the new belly cargo services of LOT, American Airlines, and Qatar Airways, as well as Emirates, Air China, and Air Canada Rouge.”

    President of the Hungarian Investment Promotion Agency (HIPA) Róbert Ésik added, “Hungary is the world’s seventh most popular investment destination, according to IBM’s Global Location Trends 2017 Annual Report.

    “The Cargo City development at BUD supports and warmly welcomes the new investments in Hungary.”

    Jost Lammers, CEO of Budapest Airport said, “Air cargo is of strategic importance to BUD, and Cargo City will ensure that we continue to provide our growing customer base with efficient, modern facilities, so that they can thrive in our booming catchment area.”

    Budapest this summer welcomed Kuehne + Nagel to its cargo community and saw four new North American routes launched, connecting New York, Chicago, and Philadelphia in the USA, and Toronto, Canada to Budapest.

    As part of ongoing investment in its cargo offering, the Central European hub will once again team up with its sister airports Düsseldorf and Hamburg, both in Germany, to take part in The International Air Cargo Association (TIACA)’s Air Cargo Forum in Toronto from the 16th to 18th October 2018.

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  • Reebok Releases First of Its Kind Sports Bra Featuring New Reactive Technology

    Reebok Releases First of Its Kind Sports Bra Featuring New Reactive Technology

    Global fitness brand Reebok makes waves in the sports bra industry with the unveiling of the Reebok PureMove Bra: a first of its kind, technologically advanced sports bra that uniquely responds and adapts to movement to provide women with a customised amount of control and support, exactly where and when they need it. Just over forty years after the first sports bra came to market, Reebok is proud to debut a first of its kind product featuring the brand’s new proprietary Motion Sense Technology.

    Treated with STF (Sheer Thickening Fluid), a gel-like solution that takes a liquid form when in a still or slow-moving state and contrastingly stiffens and solidifies when moving at higher velocities, the fabric technology adapts and responds accordingly to the body’s shape, velocity of breast tissue, and both type and force of movement. The end result is a sports bra that does it all – one that stretches less with high impact movements, while providing the comfort and light support that is desirable during rest and lower intensity activities.

    To celebrate one of Reebok’s most anticipated product launches in 2018, the PureMove Bra is brought to life through powerful campaign imagery featuring a team of Reebok’s most formidable female partners including Gal Gadot, Gigi Hadid and Nathalie Emmanuel.

    Some key performance features of the PureMove Bra in addition to the reactive fabric technology include: 

    • Responsive Support: Revolutionary fabric that reacts to your movement for absolute control and support.
    • Minimalist Construction: Comprised of only 7 unique pieces of fabric that mould to the body for a seamless fit, the end result is a second-skin like design that creates a barely-there feel.
    • Natural Shaping: Moulded front panel and free cut edges for a minimalistic, second-skin fit so you can move freely without distractions.
    • Breathable Perforations: Perforations in front and back to keep you cool and comfortable, no matter the physical activity.

    The Reebok PureMove Bra will be available in Singapore from 27 September 2018. It will retail for S$79, in sizes XS, S, M and L. It will be available at all Reebok Fit Hub stores and selected Royal Sporting House stores.

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  • How a local logistics-retailer partnership boosted sales volumes from the Asian markets

    How a local logistics-retailer partnership boosted sales volumes from the Asian markets

    The lucrative Asian e-commerce market is growing fast, with sales in the Asia-Pacific region having increased by 31 per cent in 2017 to $1.349 trillion – 83 per cent of which came from China. A leading e-commerce logistics provider is helping one of Australia’s largest online retailers expand its presence into these markets.

    Quantium Solutions is one of Australia’s major end-to-end logistics providers – delivery, mailing, warehousing and fulfilment. Owned by Singapore Post, Quantium Solutions operates in 19 markets and is a key logistics market leader in the Asia-Pacific. It enables major e-commerce companies – including some of Australia’s largest fashion and beauty brands – to move their products around the world.

    Quantium Solutions’ warehousing volume is steadily increasing, growing 21 per cent last year, on the back of stronger demand from local companies looking to take advantage of the e-commerce growth in Asia. Its services that connect the Asia-Pacific e-commerce markets grew to 35 per cent of its revenue in 2017.

    One such local e-commerce company is MySale Group, which owns 24 websites across 8 countries including OzSale, TopBuy, DealsDirect and oo.com.au. Through its international services, Quantium Solutions has helped MySale Group grow its revenue in Asia, by providing a seamless shipping solution into the Philippines market, and helping it expand further into Singapore, Malaysia, Thailand and Hong Kong.

    As the exclusive logistics partner of Mysale Group in Asia, Quantium Solutions helps distribute, process and return all of MySale Group’s merchandise from around the world to and from customers in Asia.

    Quantium Solutions is also the e-commerce logistics provider of choice for Clarins Australia, a leading international premium skincare brand. Quantium Solutions is the heart of Clarins’ e-commerce solution in Australia, offering state-of-the-art warehousing, order packing and domestic distribution. Over the last two years, Quantium Solutions has demonstrated its agility and ability to scale by supporting Clarins Australia’s rapid e-commerce growth.

    Per Gustafsson, Australia and New Zealand General Manager at Quantium Solutions, says: “Quantium Solutions is ideally positioned as the gateway to Asia for Australian e-commerce businesses wanting to reach the world’s largest e-commerce market. With fulfilment centres around the world, including in competitive and lucrative markets like Singapore and Malaysia, Quantium Solutions helps Australian e-commerce businesses expand in Asia. With our well-established delivery eco-system and full suite of customised fulfilment and delivery solutions, we are the leading end-to-end delivery provider in the Asia-Pacific region.”

     

     

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  • DB Schenker launched new service at China’s 1st International Import Expo

    DB Schenker launched new service at China’s 1st International Import Expo

    DB Schenker, one of the world’s largest logistics service providers, will showcase its range of logistics services for various industries at China’s 1st International Import Expo (CIIE) in Shanghai from November 5-10, 2018 (hall 1H, booth 1B2-004).

    China is transitioning from being an export orientated country to becoming the world’s largest importer. With a presence of over 50 years in China, DB Schenker has been deeply involved with this market transformation since, and is in an excellent position to catalyze this shift.

    “We are excited to demonstrate our strong network in China and internationally which enables us to provide reliable and high-quality logistics services to our customers worldwide, who are increasingly importing to China”, says Chris Pollard, DB Schenker’s Chief Executive Officer for the Greater China Cluster.

    DB Schenker will also present its customized industry solutions for the growing industries in China, including automotive, consumer products, retail and e-commerce. Logistics experts for specific trade routes to and from China, industries and product areas, including air, ocean and rail freight, as well as contract logistics and supply chain management, will be on site introducing DB Schenker’s services as well as providing extensive information to visitors.

    “Our fair appearance at CIIE will focus on modern and innovative logistics solutions for import shipments to China from any industry and trade, involving smart ways of connecting our different modes of transportation – air, ocean, land and rail, which are tailored to the specific needs of our customers,” says Pollard.

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  • Zong 4G’s Nationwide Data Superiority

    Zong 4G’s Nationwide Data Superiority

    Pakistan’s Zong 4G is the first telecom operator in the country to enhance its world class network with the latest data technology and coverage features. With a rapid roll out of over a thousand cell sites in the past year alone and over 1,000 more sites to be set up by end of the year; Zong’s 4G footprint is and will continue to be twice as large compared to any other operator in the country. All customers with compatible devices can connect to the internet more quickly, more reliably and in more places than ever before. The new and improved network will also help businesses enhance productivity by enabling employees to work where they want to, whenever they want to.

    The upgraded 4G network will bring even faster internet speeds to customers; whilst the overall network improvements across the nation will ensure that Zong 4G’s subscribers enjoy stronger outdoor and indoor coverage. As a result, local businesses will also be able to react faster to the needs of customers and introduce remote working practices for staff which can help reduce costs and increase productivity.

    Zong 4G’s recent successful campaign associated with the patriotic blockbuster film “Parwaaz Hai Junoon” was also a reflection of what the brand intends to provide its patrons i.e. unbreakable coverage and unstoppable speed. As F-16 has always been the symbol of speed and agility; Zong 4G linked its 4G speeds with those of the F-16 and conveyed a strong message to everyone that whenever it comes to speed, Zong 4G is and will be irreplaceable. The campaign has been very successful with audience whose belief in Zong 4G has been further strengthened as Pakistan’s No.1 Data Network.

    Zong 4G has invested billions of USD in its network and services since its entry into the Pakistani market. With ever increasing investment on infrastructure and data services from China Mobile, Zong 4G will continue to cement its position as the true leader of data in network performance and coverage.

    Zong 4G is firmly focused on bringing world-class telecommunications and digital services to Pakistan and its people. Zong’s continued investments in infrastructure have produced a first-rate network and supported a decade long track-record of industry-defining innovation. Zong 4G aims to provide the very best network experience possible, predicated on super-fast internet speeds that connect customers to the people and things that matter to them the most. With largest 4G subscriber base, carrying the highest amount of data traffic and with a growing focus on data services, Zong 4G is steadily building towards an incredibly exciting and new future.

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  • NEC launches Open Innovation Centre in Singapore

    NEC launches Open Innovation Centre in Singapore

    NEC Corporation announced the opening of the NEC Open Innovation Centre (OIC) in Singapore which forms a part of the wider NEC innovation eco-system, and reaffirms NEC’s commitment to foster open innovation and partnerships with private and public sectors.

    Supported by the Singapore Economic Development Board (EDB), the OIC is part of NEC’s $100 million investment over the five years from 2017 in research and innovation in the Asia Pacific region.

    The Centre, operated by Global Safety Division, is NEC’s first of its kind facility outside Japan which infuses market-leading NEC technology and a deep partner ecosystem to offer cutting edge solutions in areas such as public safety, transportation and aviation.

    The Centre provides a platform where solutions can be translated into realistic and relatable use cases. It houses various revolutionary thematic zones which allow an immersive experience in AI and biometric solutions within the context of daily life. For example in the “home” zone, visitors will be shown how our face can be utilized as a powerful and trusted digital identity to securely access government and commercial services with NEC’s Trusted Digital Identity solution.

    NEC is also at the forefront of advanced ICT solutions for safety, security and efficiency in air travel. With more people flying today as well as heightened security threats, passengers are asked to go through more checks and screenings. All this leads to earnest needs of frictionless travel experience.

    NEC One ID-Single token technology takes travel experience to new heights by providing integrated identity management across the travel process that allows passengers to authenticate their identity online or in person for all stakeholders, ensuring an efficient flow within the airport.

    “We are delighted that NEC has chosen Singapore to establish its first Open Innovation Centre outside of Japan. Singapore’s strong base of enterprises, partners and digital talent offer NEC an ideal location to forge collaborations and translate its strong biometric identification technology into new applications for public safety and commercial domains for Singapore and beyond,” said Ms. Lily Phua, Director of New Businesses, EDB.

    Mr Vinoop Goel, Regional Director in Asia-Pacific from International Air Transport Association (IATA), comments, “With the number of travelers expected to double in 20 years time, the use of technology will be critical for increasing passenger throughput in the existing airport terminals. NEC’s OIC is a good showcase of the technologies that can make air travel more efficient, including IATA’s OneID initiative, and we look forward to implementations of these technologies to improve the passenger experience and enhance the efficiency of airline and airport operations.”

    “The vision of the Open Innovation Centre is to orchestrate a smart and safer city in collaboration with governments and businesses. With a digitally disruptive team at the heart of OIC’s operations, new ideas of approaching public safety can be prototyped and launched within the centre and further deployed in global markets. This is only possible with strong support from our industry partners who are already on board the OIC ecosystem,” said Mr Tan Boon Chin, Managing Director, Global Safety Division, NEC Corporation. “We believe that a trusted digital identity based on biometrics such as facial recognition technology can transform businesses so as to provide secure and frictionless experience across home, city and aviation.”

    NEC has been developing biometric identification technologies for more than 40 years, and systems using NEC’s Bio-IDiom biometrics have been introduced through more than 700 systems in 70 countries and regions around the world. Moreover, earlier this year, NEC’s iris recognition was named the world’s most accurate by the U.S. National Institute of Standards and Technology, which has also recently named NEC’s face recognition and fingerprint recognition technologies as the most accurate.

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  • Alcis Sports To Partner Haryana Steelers

    Alcis Sports To Partner Haryana Steelers

    Alcis Sports, an Indian sportswear brand, announced their association with Haryana Steelers for the sixth season of Pro Kabaddi League that will start from 5th October. Alcis Sports will provide technologically advanced sportswear to Haryana Steelers to enhance their comfort and performance.

    Alcis Sports is a homegrown Indian sportswear brand which is at par with any international brand in terms of quality and also is in sync with Indian sensibilities. Alcis Sports prides itself for being the first Indian brand to have the capability and production ability to manufacture technologically advanced sportswear to enhance the performance of the wearer, bringing the best of style, comfort and cost; backed by great innovation and technology.

    In the past, Alcis Sports has been the trusted kit partner for several high profile sporting events and teams across sports such as cricket, football, kabaddi, running etc. Alcis Sports has been the licensed apparel merchandise partner in India for both FIFA U-17 World Cup India 2017 and the 2018 FIFA World Cup Russia. Alcis Sports was also the Official Kit Partner of the 2018 Kabaddi Dubai Masters held in Dubai and recently partnered with Inspire Institute of Sports (IIS).

    Roshan Baid, Managing Director, Alcis Sports, said “Its disheartening to see great Indian sportsmen wear clothes made by foreign brands, we being the largest manufacturer and exporter of Sportswear in India feel proud to be supplying international quality sportswear to Indian sportsmen. These clothes are designed keeping in mind Indian weather conditions and body types. They are infused with the latest technologies and I am sure will help our sportsmen & sportswomen preform better.”

    He further added, , “We are glad to be associated with Harynana Steelers for the sixth edition Pro Kabaddi League. Kabaddi being an indigenous sport is extremely close to our hearts and it is heartening to see it’s growing popularity in the last couple of years. We were the official kit partner for 2018 Kabaddi Dubai Masters and our products were highly appreciated internationally.”

    Ravish Nanda, Director, Alcis Sports, said, “We have done a lot of research in making the playing kit for the players. The player Jersey and shorts are made out of very high stretch fabric to give comfort to the players and it is loaded with technology to enhance their performance. Even the stitching thread used has innovative performance stretch for high extension. It has high initial modulus which minimise the risk of seam extension failure.”

    The entire apparel range for the Haryna Steelers features some of the most advance garment technology and is highly stretchable. Stylish, easy and comfortable to wear, they are equipped with features such as Dry-Tech — which doesn’t hold sweat and moisture for long, and are made with Anti-Microbial, Anti-Odour and Anti-Static finishes.

  • DFS in exclusive launch of latest Michael Kors capsule collection

    DFS in exclusive launch of latest Michael Kors capsule collection

    DFS Group, the world’s leading luxury travel retailer, is excited to announce the launch of an exclusive Michael Kors capsule collection available only in DFS and T Galleria by DFS stores this October. Inspired by the jet-set lifestyle and designer Michael Kor’s take on luxury, the exclusive DFS x Michael Kors collection features thirteen handbags, three wallets, a watch with three straps and a pair of chic sunglasses.

    Building upon a history of successful collaborations, this capsule marks the third exclusive collection Michael Kors has launched with DFS Group. Starring influential Chinese actress Yang Mi and photographed by renowned Chinese photographer Chen Man, the campaign spotlights the actress and fashion icon showcasing the limited-edition styles on the chic streets of Shanghai.

    The DFS x Michael Kors collection includes the Whitney Large Shoulder Bag with quilted stitching and a detachable crossbody strap, the Whitney Medium Backback with sleek push-lock gunmetal hardware and chain-trimmed shoulder straps, the Benning Medium Messenger Satchel in two toned leather with polished hardware, as well as the Lauryn Three-Hand Watch Set with a pearlescent dial and two additional straps and classic rounded Aviator Sunglasses. The DFS x Michael Kors collection is available in an array of smooth and metallic jewel tones and prices range from USD$88 – USD$378.

    The exclusive DFS x Michael Kors collection will be available in 19 DFS and T Galleria stores across 13 counties beginning October 1 and offered while supplies last.

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