Author: Mei Ling Tan

  • Asian pax growth of 3.2% at Changi lifts November traffic

    Asian pax growth of 3.2% at Changi lifts November traffic

    Singapore Changi Airport has reported 4.78m passenger movements for November 2016, representing a +3.2% rise on November 2015, while total passenger traffic handled during the first 11 months of 2016 increased by +5.7% to 53m.

    During the same two periods, cargo shipments grew by +6.1% to 1.79m tonnes and aircraft movements rose by +4.1% to 328,520 landings and take offs, while in the first 11 months cargo grew +7.9% to 173,170 tons and take offs and landings by +3.4% to 29,710.

    The Civil Aviation Authority of Singapore stated: “Passenger traffic for the month of November was supported by growth in air travel to and from South-east Asia, North-east Asia and South Asia.

    STRONG GROWTH TREND TO SOUTHEAST ASIAN CITIES

    “Among Changi’s top 10 country markets, China (+13.7%), Vietnam (+9.9%) and India (+9.8%) led the gainers. As for Changi’s top 10 cities, strong traffic growth was observed between Singapore and Southeast Asian cities, such as Kuala Lumpur, Denpasar, and Ho Chi Minh City.”

    The CAAS also pointed to new services to India, with Air India Express launching four weekly services to Kolkata on 20 November, and Jet Airways starting daily services to Bangalore on 14 December.

    SilkAir also has launched four weekly services to Fuzhou in China, while Xiamen Airlines increased the frequency of its Singapore-Xiamen services from 14 weekly flights to 17 from 18 November. In addition, Myanmar National Airlines also raised its number of flights to Yangon from seven to 12 weekly services from 1 December.
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    NEW TERMINAL 3 RETAIL OUTLET ‘DEBUT’

    Meanwhile, between 16 November to 18 December 2016, CAAS added that the sole new store opening in Terminal 3’s Basement 2 over the period was by Etoz, which it describes as a manufacturer and retailer ‘of quality home and bedding products’, which has made its airport store debut at Changi.

    In addition, a ‘Teahouse by Soup Restaurant’ offering a variety of ‘unique’ Nanyang Dim Sum has also opened in the Terminal 1 public area.

    Changi Airport management said that as of 1 December 2016, more than 100 airlines were operating at Changi Airport, flying to around 380 cities in 90 countries and territories worldwide.

  • Mumbai Duty Free partners with Pernod in BMW drive

    Mumbai Duty Free partners with Pernod in BMW drive

    Consumers at Mumbai’s Chhatrapati Shivaji International Airport T2 who spend more than US$80 on Pernod Ricard’s portfolio – including Scotch whiskies Chivas Regal, Royal Salute, The Glenlivet and Ballantine’s – can enter into the lucky draw by completing a coupon. One winner will then take home a BMW X1 Expedition car.

    “At Pernod Ricard, we have always believed in delivering luxury experiences to our consumers at various touch points,” said Nodjame Fouad, marketing director, Travel Retail Asia Pacific.

    “This promotion at the Duty Free store of Mumbai international airport is one such touch point where consumers can enjoy our luxury brands and experiences.”

    Manishi Sanwal, Mumbai Duty Free managing director, added: “In our constant quest to offer a greater value to our customers, we bring back the very successful ‘Win a BMW Car’ promotion yet again in this festive period of December to January.

    “We are extremely delighted to have partner brands like Pernod Ricard, who are always willing to support with greater excitement and engagement in their promotions.”

    The Taste of Luxury campaign is live now in the retailer’s T2 store and runs until 31 January 2017.

    Mumbai Duty Free is a joint venture between DFS Group and Flemingo International.

    Last year, the retailer partnered with Pernod Ricard to open the first Luxe Boutique concept store.

  • Taiwan’s NCC urges 2G users to upgrade by June

    Taiwan’s NCC urges 2G users to upgrade by June

    Taiwan’s National Communications Commission has launched a new awareness campaign urging the nation’s remaining 2G subscribers to migrate to 3G or 4G before the 2G licenses expire on June 30.

    The regulator has produced two TV commercials to spread awareness of the advantages of 4G and the necessity of migrating.

    As of November there were around 430,000 remaining 2G subscribers, with 290,000 of these being Chunghwa Telecom customers and the remainder divided between Taiwan Mobile and Far EastTone.

    While all Taiwan’s 2G licenses are set to expire on June 30, triggering the sunsetting of the technology, the regulator has decided to provide a six-month grace period after this date. This will allow any remaining 2G hold-outs to migrate to the newer standards before losing services.

    The three operators are meanwhile offering low-price options to entice 2G users to upgrade.

    Chunghwa Telecom, for example, is offering a special rate of NT$88 ($2.73) per month for customers upgrading from 2G to 4G, which includes 1.5GB of data, 30 minutes of intra-network calls and 5 minutes of cross-network calls.

  • Nepal Telecom launches 4G services

    Nepal Telecom launches 4G services

    State-owned operator Nepal Telecom has launched 4G services over the 1800-MHz band in the Kathmandu and Pokhara areas. The operator has upgraded 308 base stations in the Kathmandu area and 25 in Pokhara to support 4G services.

    Currently Nepal Telecom is only able to provide 4G using 5 MHz of 1800-MHz spectrum, limiting peak data speeds to 32.4Mbps. But the operator has asked regulator NTA for another 5 MHz, which will allow a speed increase to 100 Mbps.

    According to the report, the company is currently providing 4G data services at 3G rates – a base rate of 1 rupee ($0.0091) per megabyte – but plans to reduce the tariff shortly.

    The network is at present only available for Nepal Telecom’s GSM postpaid customers. The operator is also yet to make a deal with Apple to allow the use of iOS devices on its 4G network

    Nepal Telecom secured a 4G operating license in October, after the NTA approved the operator’s 4G application the previous month. The operator plans to progressively roll out 4G nationwide.

  • Vietnam sugar production down 13%

    Vietnam sugar production down 13%

    Sugar output in the 2015-16 crop was 1.23 million tonnes, a year-on-year drop of 12.7 percent, said Phạm Quốc Doanh, Chairman of the Việt Nam Sugarcane and Sugar Association, at a seminar in HCM City last week of sugar producers, distributors and consumers.

    Together with 185,000 tonnes of imports, this fully met the domestic demand forecast by the Ministry of Industry and Trade, he said.

    Prices would not fluctuate much from now through the Lunar New Year on January 28, he said.

    Many sugar mills had signed long-term contracts with beverage production companies and fulfilled them.

    Sugar prices depend much on sugarcane prices and global sugar prices, but with production of six months supplying demand for the whole year, output and prices are often volatile, he said. Sugar traders and food and beverage producers dislike this volatility, he added.

    Representatives of Coca-Cola Vietnam and Tân Hiệp Phát said steady prices should be ensured. They also said the sugar producers should invest more in packaging that is bigger than the current 50kg-bags to reduce loading and unloading costs.

    A representative of Tây Ninh-based Thành Thành Công Trading JSC said sugar quality has improved significantly.

    “Our RE (refined extra) already met quality standards, the newly produced RS (refined standards) sugar is very good, but by the end of the season, the latter’s colour and moisture change much. Sugar producers must work to improve this,” she said.

    Many suggested that the Government should keep a close eye on sugar imported ostensibly for re-export since it is sold surreptitiously in the domestic market, and prevent smuggling to protect the domestic industry.

    Chairman Doanh said the association has suggested to the Government that it should organise auctions for sugar import quotas in the first quarter instead of the third quarter, and only allow import of raw sugar to safeguard local jobs.

    The association said enterprises that fail to utilise their import permits should not be allowed to use them later.

    Doanh quoted the International Sugar Organisation as saying that in 2016-17 the global sugar market would face a shortage of 6.2 million tonnes, and inventories would shrink to their lowest levels since 2010-11. Therefore, global sugar prices would remain high, he said.

  • Live Streaming, Gaming Apps And Chat Bots – Here Are 6 Trends We’re Excited For In 2017!

    Live Streaming, Gaming Apps And Chat Bots – Here Are 6 Trends We’re Excited For In 2017!

    As we enter into the new year, it seems only natural that we share all the Singapore technology trend in 2017 what we’re excited about, and what we foresee happening in the digital space this year.

    Here are our top 6 picks!

    1. The Rise Of Chat Bots

    Chat bots have been made popular especially since June 2016 – when Facebook launched them in Messenger.

    Over the past few months, developers have been experimenting with various chat bot use cases, and according to Facebook, while the early chat bot attempts by developers have been “really bad“, the quality of chat bots have generally improved over time.

    According to David Marcus, Facebook’s vice president of messaging products, the best use cases include driving people toward subscriptions, facilitating small transactions, and customer service.

    This year, we definitely expect companies in Singapore to come out with smart use cases for Chat Bots and integrate them into their product offerings. We also expect a rise of companies offering professional services around Chat Bots.

    2. Mega Apps

    One of the fastest growing regions in the world now is China – and if you have been following its development closely, the dominant platform now is undeniably WeChat.

    WeChat introduced the idea of “apps in apps” or “instant app”, and is literally the “one app to rule them all” in China.

    Its concept is very interesting, because with it, you can perform everything beyond just chatting with your contacts – from product purchases to payment, to joining interest clubs (WeChat has a fitness tracking feature called WeRun), to booking a cab and making restaurant reservations, there’s a high possibility of relying on the app for most everyday processes!

    If you are interested in finding out more, here are 10 WeChat travel industry case studies where companies integrating their business with WeChat’s platform – very fascinating.

    And who knows, we might just see a mega app in Singapore to rule them all this year.

    3. Breakout Gaming Apps

    The third thing we’re excited about this year is in the mobile gaming space.

    We’re expecting at least 2 or 3 mega breakout gaming apps this year. While we have no clue on what would pop up, we expect more gaming developers to take the cue from Pokemon GO’s brilliant use of augmented reality to create a real world interactive gaming experience. Pokemon GO was (still is) a game that transcends age, gender and race, and sets very high standards in the gaming community.

    We have yet to see a huge breakout gaming app from Singapore – and hopefully, 2017 is the year we will see one that will fly our Singapore flag high and proud in the global gaming arena.

    After all, there’s a dedicated area by the government called Pixel Studios dedicated to catalyse the creation of valuable gaming apps in Singapore.

    4. Smart Companies Taking Up Dead Retail Space

    One of the biggest trends is that retail vacancy is at its highest in decades. With recession (Singapore only reported an overall economic growth of 1% in 2016, and projects a growth of 1% this year) looming, as well as competition from e-commerce, it’s no wonder that retailers are unable to make ends meet, and some are even forced to move out from their physical locations.

    Of course, not all is doom and gloom though – we’re expecting resourceful and entrepreneurial individuals to negotiate contracts and/or deals with shopping mall operators which would be flexible and thus beneficial to the former.

    We expect smarter usage of spaces, with digital companies taking up physical locations around in Singapore as an extension of their business.

    Take Naiise for example. Originally a design centric e-commerce company, it has now expanded to 6 physical locations around in Singapore. Or take co-working space operator Spacemob for example, which raised almost S$8 Million in funding last year.

    Both Naiise and Spacemob are examples of smart innovators taking advantage of retail space in Singapore, and bringing the arrangement’s benefits to both space owners and consumers alike.

    5. Live Streaming

    Another space that we (ok, maybe just me) are personally very excited about is the live streaming space.

    At this moment, I think that we are still barely scratching the surface of the possibilities of live streaming. Live streaming is something different from usual platforms, and allows brands and personalities to appear more authentic and spontaneous. It also helps garner immediate interaction with the public – something which brands are all severely lacking nowadays, as they seem to chase quantity over quality.

    Another thing about live streaming is that it is completely powered by millennials, given how they often have FOMO (fear of missing out), and want to always be in-the-know of the latest trends and happenings. Where stock images and highly-edited content flood our social feed, live streamed content also offers experiences that are more ‘honest’.

    Live streaming has already exploded in China, but we have yet to see mainstream adoption in Singapore – but that’s something we’re expecting to change dramatically this year.

    6. Government Becoming Increasingly Digitised

    The last thing that we are excited about this year is that Singapore is becoming increasingly digitised.

    Taking the lead for digitising Singapore is GovTech, which sits under the newly-formed stat board IMDA. As the agency responsible for most of the digital applications used by the different government bodies, they are helping government services to move online and become mobile-friendly, all in the name of convenience for the average Singaporean.

    They also constantly monitor data from these e-Government services and get user feedback so as to keep improving what’s offered.

  • Airtel close to deal to buy Telenor India

    Airtel close to deal to buy Telenor India

    Bharti Airtel is reportedly in advanced negotiations to buy out Telenor’s Indian operations through a debt acquisition deal. Airtel is planning to take on debt of around 15 billion rupees ($219.6 million) from Telenor by way of payment for the purchase.

    Russian telecoms group Telenor is seeking to exit the Indian market through the deal. According to the source, third-ranked Idea baulked at a deal because the operator did not want to take on additional debt, and had offered equity instead. Telenor had also approached various other operators including Vodafone but had been unable to clinch an agreement.

    While Airtel is reluctant to increase its existing $12.23 billion debt burden, the operator was lured in  by Telenor’s 4G spectrum holdings in seven of India’s 22 telecoms circles.

    The acquisition won’t cover all Telenor’s Indian debts, and the company will have to cover the remainder, the report states.

    Telenor has been considering exiting the Indian market for some time. The operator’s efforts to establish a competitive foothold in the market were dealt a serious blow by the cancellation of its 2G licenses in 2012 as part of a supreme court decision revoking 122 licenses issued under a former telecoms minister’s regime. Telenor India never fully recovered from this setback despite purchasing new licenses in seven circles.

  • Submarine internet link completed

    Submarine internet link completed

    The Asia Pacific Gateway (APG) submarine fiber optic cable line has been put into operation after four years under construction.

    The APG, funded by VNPT, Viettel, FPT and CMC, aims to boost Vietnamese Internet speed.

    The operation of the network aims to reduce dependence on the Asia-America Gateway (AAG) as the AAG faced incidents three times last year, which affected not only individual users but also enterprises.

    The APG boasts a capacity of 54 Tbps, the highest of any network in Asia. With a total length of approximately 10,400km, the cable line connects mainland China, Hong Kong, Taiwan, Japan, the Republic of Korea, Malaysia, Singapore, Thailand and Việt Nam.

    Initiated in 2009, the APG is a partnership between Chunghwa Telecom (Taiwan-China), China Telecom (China), China Unicom (China), KT Corporation (RoK), NTT Communications (Japan), PLDT (the Philippines), Telekom Malaysia (Malaysia) and VNPT (Việt Nam).

    Viettel has also been investing in an Asia Africa Euro-1 (AAE-1) cable system, connecting countries in Asia, Africa and Europe. The cable line is expected to operate this year.

  • Asia’s Largest Toys Fair to Open Next Week

    Asia’s Largest Toys Fair to Open Next Week

    The 43rd HKTDC Hong Kong Toys & Games Fair, the eighth HKTDC Hong Kong Baby Products Fair and the 17th Hong Kong International Stationery Fair are set to open at the Hong Kong Convention and Exhibition Centre (HKCEC) next week. Starting on 9 January and continuing through 12 January, the three fairs will feature more than 2,900 global exhibitors showcasing a dynamic range of innovative and high tech products.

    Hong Kong’s major export products, including toys, are still being affected by the lacklustre global economy. Speaking at today’s press conference, Benjamin Chau, Acting Executive Director, HKTDC, said that Hong Kong’s exports of toy products reached HK$33.8 billion in the first 11 months of 2016. He also noted that the toy industry is the only sector reporting a higher reading in the HKTDC Export Index for the fourth quarter of 2016, indicating growing confidence about the performance of toy exports in 2017. On the other hand, the Christmas sales performance recorded increases in major traditional markets such as the United States, the United Kingdom and Germany, as well as emerging markets including the Chinese mainland, Mexico, Chile, Hungary and the Czech Republic. Mr Chau added that under the mainland’s “Two-child Policy”, new opportunities are expected to emerge in the coming years for the toy and baby product markets on the mainland since the number of births is likely to rise considerably.

    “STEM toys – that strengthen the learning of science, technology, engineering and mathematics – as well as licensed products and toys applying virtual reality (VR) and augmented reality (AR) technologies are becoming more and more popular,” Mr Chau said. “Hong Kong companies can look into and explore these products.” He highlighted that the Hong Kong Toys & Games Fair gathers a wide range of products from around the globe. The hktdc.com Small Orders zone in the fair, along with the HKDC Small Orders Online Transaction Platform and business matching service offered by the HKTDC, will facilitate product sourcing and building business connections.

    Asia’s largest toys fair draws record exhibitors

    The HKTDC Hong Kong Toys & Games Fair will gather a record of more than 2,100 exhibitors from 42 countries and regions, with first-time participants from Bangladesh, Bulgaria and Denmark. The event is the largest of its kind in Asia and second-largest in the world.

    Five group pavilions will be featured in the fair this year, including the Chinese mainland, Korea, Spain, Taiwan and the UK, along with a “World of Toys” pavilion showcasing mainly European exhibitors and a global range of toy and game products. This year, the UK pavilion has doubled its exhibition space with 17 exhibitors, offering buyers more selections. The signature Brand Name Gallery will return with more than 220 renowned brands from 15 countries and regions. Among them will be 4M, Bburago, Eastcolight, Hape, VTech, as well as new exhibitors including Japanese building block brand nanoblock and Portuguese brand ELOU for educational toys made with cork.

    The acclaimed Smart-Tech Toys zone will feature a range of toys with innovative technology capabilities. Some of the exhibits have incorporated the increasingly popular AR and VR technologies in their designs, along with mobile apps to make products more interesting and interactive for users. To meet the growing demand for STEM toys in the market, a new STEM Toys Product Display area will be launched at the fair.

    Two new thematic zones, Pet Toys and Fireworks, will also be introduced this year. The Pet Toys zone will feature toys and daily supplies tailor-made for pets. The Fireworks zone will introduce festival fireworks, display shells, firecrackers as well as indoor and stage fireworks suitable for use in different events to industry buyers.

    One-stop sourcing at concurrent Baby Products and International Stationery fairs

    The HKTDC Hong Kong Baby Products Fair will be held alongside the Toys & Games Fair, featuring a record of close to 540 companies from 27 countries and regions, including first-time exhibitors from Qatar and Turkey. This year, the Korea pavilion will gather 32 exhibitors, an increase of more than 80 per cent compared with the last edition. Brand Name Gallery will feature close to 50 renowned quality brands from 14 countries and regions, while the Baby Tech zone, another highlight of the fair, will bring in 22 exhibitors to help visitors keep abreast of the high-tech product and smart living trends.

    The Hong Kong International Stationery Fair, jointly organised by the HKTDC and Messe Frankfurt (HK) Ltd, will feature over 250 exhibitors from 18 countries and regions, including new exhibitors from Bangladesh, Finland, India, the Netherlands and Spain. Exhibitors will showcase the latest art and craft supplies, back-to-school items, paper packaging and printing goods, office supplies and gift stationery.

    During the fair period, a series of industry events will be organised. The influential “Hong Kong Toys Industry Conference 2017” will be held on 10 January under the theme of “Grasp the Chance: What’s New in the Market and Our Industry?”. Experts will explore the trends and opportunities in the global market, especially those related to the Chinese mainland. Other seminars include “STEM Toys – Next Big Wave”, “The New Epoch of Virtual Toys”, and “A Closer Look into the Key Influencers in Baby Product Trends”. Masayuki Takabatake, the renowned “Stationery King” from Japan and a representative from one of Japan’s biggest stationery brands KOKUYO, will deliver a seminar on “A Glimpse into the Forthcoming Design Trend”.

    A number of product demonstrations and launch pads as well as buyer forums that explore opportunities in emerging markets and seminars analysing retail opportunities in the digital age will be organised during the fair. These events will enable industry players to exchange market information and keep abreast of the latest design and product trends.

    Another highlight will be the “Hong Kong Toys and Baby Products Awards 2017 Presentation Ceremony” to be held on the first day of the fair (9 January), with a winning products presentation taking place the following day. The award aims to uncover toy and baby products with unique designs, creativity and high quality, as well as to celebrate outstanding achievements in the industry. During the fair period, the winning products will be displayed at the Hall 3F-G Concourse.

    Held concurrently with the Toys & Games Fair, the Baby Products Fair and the Stationery Fair is the HKTDC Hong Kong International Licensing Show, which is the largest of its kind in Asia, and second-largest in the world. It will feature more than 370 exhibitors from 12 countries and regions and showcase over 900 brands and properties. The four parallel fairs will create abundant trading opportunities for crossover business activities among the participants from various sectors.

  • Tourism Lull Hits Hong Kong Jewelry Sales

    Tourism Lull Hits Hong Kong Jewelry Sales

    Retail sales of jewelry and other luxury items in Hong Kong slumped in November as tourist arrivals continue to dwindle. Revenue from jewelry, watches, clocks and valuable gifts declined 14 percent to $731.6 million (5.67 billion) in November, according to provisional data from Hong Kong’s Census and Statistics Department. The number of tourists visiting Hong Kong fell 2 percent the same month, the Hong Kong Tourism Board reported.

    Hong Kong’s luxury retail sales suffered throughout most of last year as fewer tourists arrived. The data in October signaled a possible recovery as the growth in jewelry and luxury sales was flat from a year ago. However, the latest figures in November did not lend credence to any suggestion of an improvement, even as the drop in sales for that month was less steep than the 19 percent slump for the first 11 months combined.

    Overall retail sales slipped 5.5 percent, likely dragged down by lower tourist spending on select big-ticket items, a government spokesperson explained.

    “Looking ahead, the performance of retail sales will depend on whether inbound tourism will improve and whether the various external uncertainties will affect local consumer sentiment,” the spokesperson said.

  • Singapore Airlines rolling out more planes with premium economy cabins

    Singapore Airlines rolling out more planes with premium economy cabins

    Singapore Airlines (SIA) is banking on premium economy services to entice travelers to pay more for extra comfort.

    About four in 10 SIA planes now offer the service, slightly more than a year since it rolled out premium economy cabins, which offer perks such as more legroom and better food.

    And the carrier said it will continue to retrofit more aircraft with such cabins to meet travelers’ needs.

    Demand is especially strong on long-haul routes, said SIA spokesman Nicholas Ionides.

    The premium economy cabin includes features such as wider seats with greater recline and more legroom.

    First introduced more than two decades ago, such cabins are now found on more than 50 carriers worldwide, including American, European and Asian airlines.

    Apart from SIA, airlines that have rolled out such cabins in recent years include Hong Kong’s Cathay Pacific, which introduced them in 2012.

    Middle Eastern airlines, which have so far resisted the option, are now considering it as well.

    Premium economy services have caught on as they are popular with travelers who do not mind paying more for extra comfort, especially on long-haul flights.

    Cost-conscious businesses are also turning to them as an option for their executives on work trips, experts said.

    A premium economy ticket can cost up to 1 ½ times more than the economy fare, though this also varies depending on routes and time of travel.

    “The difference between the economy and premium economy fares for last-minute bookings can reduce significantly to just around 20 per cent to 30 per cent in some cases,” said Akshay Kapoor, director (Asia-Pacific) at CWT Solutions Group, which manages travel for corporate clients.

    While most airlines have taken a keen interest in the premium economy product, most tend to roll this out rather cautiously, he said.

    The number of premium economy seats is typically below 10 per cent of the total number of seats on the aircraft, said Kapoor.

    One concern that airlines have is that instead of economy travelers upgrading, business travelers could end up downgrading.

    Brendan Sobie, a Singapore-based analyst at the Centre for Aviation think-tank, said: “The idea is always to get economy class passengers to upgrade rather than to cannibalise business class.

    “However, there is always some cannibalisation – generally not a significant amount but there’s always the risk.”

    At Cathay Pacific and SIA, premium economy passengers are a mix of those who have downgraded from business and those who used to fly economy but are increasingly drawn to premium economy, especially on long-haul flights to North America and Europe, for example.

    However, given the uncertain global economic outlook, experts expect more business travelers to downgrade.

    Kapoor said: “With continued economic uncertainty expected over the next few quarters, we believe that organisations will increasingly be seeking avenues to drive savings in their travel spend without having to cut down on the amount they travel.

    “Taking premium economy over business class could save 60 to 70 per cent of the airfare and allow for more trips to a destination for the same dollar amount.”

    Rayman Som, 51, a human resource director who travels four to five times a year, has flown twice on SIA’s premium economy class on company expense.

    He said he took a short flight to Hong Kong the first time, so it did not make much difference. But he flew to Paris the second time and it proved a different experience.

    “The wider seat, more legroom and greater recline were much welcomed on the longer flight,” he said.

    He added: “Would I pay out of my own pocket for premium economy? For a short flight, no. For longer journeys, it makes sense if the price is right. I think 30 to 40 per cent more is reasonable.”

  • Vietnam retail e-commerce to earn US$10 billion by 2020

    Vietnam retail e-commerce to earn US$10 billion by 2020

    Data from the Association of Vietnam Retailers (AVR) indicates that in 2015, retail e-commerce surpassed US$4.07 billion, with a growth rate of 20%.

    Ho Thi Kim Thoa, Deputy Minister of Industry and Trade, told a forum on e-commerce and mobile phone technologies in Hanoi on December 8 that e-commerce was a vital development trend in the retail sector.

    Thoa said last year, the growth rate of the retail sector was 9.5%. Traditional retail made up 80%, while modern retail including supermarkets, convenience stores and e-commerce accounted for only 20%. “Notably, in the modern retail channels, the portion of e-commerce was at a low level of around 2.8%,” she added.

    The country had 217 e-commerce trading floors with total revenues of VND1.66 trillion in 2014, double the 2013 figure.

    “Vietnamese businesses have seen positive changes in e-commerce by big firms. The number of small- and medium-size enterprises (SMEs) participating in e-commerce was modest even though 97% of the country’s 600,000 firms are SMEs,” she said.

    The deputy minister noted that the Prime Minister had promulgated a decision on master planning of e-commerce in 2016-20.

    She gave the recent Online Friday on December 2 as an optimistic example of e-commerce development. The number of enterprises joining in the event this year was 3,000, higher than last year.

    She urged businesses to catch up with e-commerce trends and have plans to enhance e-commerce development.

    Dinh Thi My Loan, AVR’s chairwoman, said there were many factors promoting e-commerce development, including the popularity of mobile devices.

    Nguyen Thanh Hung, chairman of Vietnam E-commerce Association (VECOM), agreed that the development of mobile phones and applications had contributed to promoting purchasing activities.

    Hung said the country’s e-commerce had been developing at a growth rate of 30% a year. “Businesses have quickly shifted from offline to online retail. Several are even totally doing business online,” he said.

    However, Pham Thanh Cong  from Nielsen said the sector should ha solutions to meet demand in rural areas as there are 1.3 million traditional shops, accounting for 85% of the retail sector’s revenue.

  • Maersk Line appoints new Greater China head

    Maersk Line appoints new Greater China head

    Maersk Line has announced that effective from 1 January 2017, Mike Fang will take up new responsibilities in Shanghai as Head of Maersk Line Greater China.

    Commenting on his new position, Mike Fang said: “I feel privileged that I can take on this new role. Greater China Cluster contributes around 30% of Maersk Line business globally, this is where we have to win in the market place. I’m keen to explore further the opportunities and growth spots with my colleagues and to ‘Make Greater China Cluster Greater’”.

    Robbert van Trooijen, Maersk Line Asia Pacific Region CEO said: “I’m delighted that Mike has decided to take over as the Head of Maersk Line Greater China. Mike has a track record of outstanding performance in many leadership roles in Maersk Line. I believe that his extensive experience, passion for serving our customers and deep insight of the local market will bring great value to our Greater China organization.”

    Mike Fang joined Maersk Line as a sales representative in 1994. In the past 22 years, he has held a succession of leadership positions in Maersk Line’s business in China including leading Maersk Line’s North China and East China organizations respectively from 2012 to 2015. Most recently, he is the Head of Sales in Maersk Line Greater China.

    Mike Fang was born in 1968. He graduated from Hua Zhong University of Science and Technology with a Master degree in System Engineering in 1992 and earned an Executive MBA from the China Europe International Business School (CEIBS) in 2004.

    Mike Fang will take over from Silvia Ding, who is moving to Copenhagen to take the position as Head of Trade Management in Maersk Line. “Moving to headquarter and stretching myself into a job that can make a multiplying impact on our business, customers and organization has always been in my long term career plan in Maersk,” says Silvia Ding, “I can pass the baton to Mike’s capable hands. Together with the rest of the leadership team, I’m sure the performance of Greater China Cluster will be raised to the next level, building on a strong foundation we together created in 2016.”

  • Over 4.48 million tourists visit Bali

    Over 4.48 million tourists visit Bali

    More than 4.48 million foreign tourists visited Bali via the resort islands Ngurah Rai Airport from January to November 2016, up 23.52 percent from 3.63 million in the same period last year.

    Some 4.48 million tourists traveled to Bali by air, and 70,449 others by sea, Chief of the Central Statistics Agency (BPS) Office in Bali, Adi Nugroho said here Tuesday.

    The number of foreign tourists visiting the resort island from January to November 2016 exceeded the target of tourist arrivals for all of 2016 at 4.2 million, he said.

    Bali has set the target of tourist arrivals for 2017 at 5.5 million.

    In November 2016 alone, the number of tourist arrivals in Bali reached 413,232 consisting of 396,150 who traveled to the island by air and 17,082 by sea.

    The figure increased 52.52 percent compared to the same month a year earlier but declined 4.39 percent compared to the previous month.

    The number of tourists from eight out of top ten sources of tourist arrivals in Bali increased significantly, Nugroho said.

    The eight countries were Australia, China, Japan, Britain, India, France, the United States, and Germany, while the number of tourists from Malaysia and South Korea declined.

  • South Korea bans sales of some Nissan, BMW and Porsche models

    South Korea bans sales of some Nissan, BMW and Porsche models

    South Korea has banned the sale of 10 models of Nissan, BMW and Porsche vehicles after the carmakers were found to have fabricated certification documents, in the latest fallout from the Volkswagen emissions scandal.

    The government announced in August that it would ban all 10 models after conducting an investigation into whether foreign carmakers besides Volkswagen AG falsified documents on emissions and noise-level tests.

    Nine of the models have been banned since last month and Nissan’s Qashqai diesel sport utility vehicle has been banned since June, the environment ministry said on Monday.

    It said it has also fined the carmakers’ local units a combined 7.17 billion won ($5.9 million) for the affected 4,523 vehicles already sold in South Korea.

    Spokespersons at the South Korean units of Nissan Motor Co Ltd and BMW AG acknowledged the findings in the government investigation, saying they would try to achieve certification for those affected models again. A spokesperson at Porsche AG, which is owned by Volkswagen, was not immediately available for comment.

    South Korea has been tough with Volkswagen, filing complaints against local executives, suspending sales of most of its models and imposing fines for alleged forging of documents on emissions or noise-level tests.

    In the latest move, South Korea said last month that it will file criminal complaints against five former and current executives at Volkswagen AG’s South Korean unit and fine the company a record 37.3 billion won for false advertising on vehicle emissions.

    South Korea’s sales of imported cars fell 7 percent in the first 11 months of last year, heading for their first annual sales decline since 2009.